Flipkart Complaints & Reviews

I have purchased office leather chair from flipkart and it wheel is broken within 15days after purchase I have contacted flipkart regarding replacement for the product they told me to contact Woodstock the product manufacturer i have contacted Woodstock then they told me that they are not selling any product online through flipkart they also told me that flipkart is selling duplicate products using famous brand names therefore i suggest that not buy any product from flipkart

My order id isOD[protected]. I have ordered it one month back and I have not received it yet. Only getting false commitments on timelines from flipkart. Fake tracking details updated on the site. I purchased it to gift someone on wedding and now wedding is so close that I have to buy another gift. I am not able to cancel it as well. I need refund as soon as possible and strict action should be taken against false sellers like spacewood.

#### Flipkart deliVERY SERVICEs.. These flipcart is irritating me very much. I've ordered an item on jan6.. today's date is jan17. Actually the final delivery date is jan13 but still these irritating IDIOTS didn't delivered the item and not responding to phone call or email.. Order id is OD[protected] Flipkart IDIOT.. The customer care people are keep telling that things should be solved within 24hours but I've been waiting since 4 days but the problem remains same.. I'm gonna complaint this issue and I'm gonna make this issue a bigger one if yu not gonna compensating me. Your marketing will be going down as im gonna make others to know about yur services.

I hv ordered a jockey products pack of 5 from flipkart with order id-od[protected]...but i rcvd a duplicate product with jockey name on it...they put in invoice jocke as if "y"seems to b missing..this is complete fraudery & cheating by flipkart...i raised complain for this but they denying for return/replacement as innerwear products come under non returnable products but selling duplicate products with brand name is a crime..they are not listening to me...how to proceed with such online stores now...they are not responding at all...now its complete wastage for me...

I booked coolpad note 5 tempered glass from flipkart. But I didn't received right product which was shown in the image of flipkart site. They have to provide me right product which shown in the image. I didn't do well with me. Please take a action on my complaint and provide me good service from your side.

*Defect Item On Order OD[protected]*

*I am Harsh by your Defective Return policy*, I was apply two time but the
pickup deny me to take defective product, I already show the damage part
but due to shoes cartoon break, he did not take the return product, if on
the time of delivery if shoes cartoon break due to your defective packing
(not send the item on extra carton box, simple send it on poly rapping)
then how can I give the original intact packing. I have all tag and pricing.

@Please help me.

For your reference I am attaching product defective mark with highlight,
please help me to fix problem and return my money, other wise I have right
to knock other doors for solution (I already frosted & Harsh by your
customer care for long follow-up and return issue)

I orderd another design kurtis but deliverd another design..Orderd id is od[protected], and date of order 8 january, 2017 11:44 pm. I want same design..Image of product are enclosed

Sir
i purchased syska led light on november 7th from your site. after 2 months one the light not lit. the warranty period is 2 years.
I submitt to syskaledlights address alongwith courier receipt and scanned this receipt and mailed their address.till now they did not respond to me. and did not answer to my mail.
please help me

the particulars are here.
COURIER RECEIPT. PROFESSIONAL COURIERS. DATE 03/01/2017
RECEIPT NO.KMM550557

YOUR PRODUCT ID. INVOICE NO. FOP7Y[protected] DT.[protected]

My order was to be delivered by 12th jan but it has not been delivered till now (16th)

My order id is fmpp[protected]

Delivery boy no is : [protected]

Executive no. [protected]

Order id : od[protected]

Product is : lenevo vibe k5 note

Delivery boy name / executive name : chandra b_559481

Hipping adress : 98 & 98/1, bannerghatta main road, kalena agrahara, near royal meenakshi mall, kalena agrahara, bangaluru, karnataka, 560074

My product not delivered.
It suppose to delivery on 14-Jan. But still it is not delivered. When I call Flipkart, they responded very poor...

I called many times customer care, no pepper respond.

When I track the deliver status thru online I found that product lying near my place since 13th Jan. No respond from Flip kart to deliver product in time. Very very pathetic...

ekart Logistics : FMPP[protected]

Hello,

I have a serious issue with Flipkart delivery commitment. I have placed an order of MOTO E3 power mobile from Flipkart's site only because it was showing Monday 16th Jan delivery date and as per my order status it is showing still the same and current status of order is at (Received at Bamnoli Sort Centre) which is 20 K.M. from my address and Flipkart's customer care executive said to me that it is delayed due to some reason in that case what is about Flipkart's delivery commitment, please find attached screenshot of the same. I am requesting you to ask to them deliver it by today anyhow or send me the address where I can collect the same. PFB my registered number and mail as well. I have registered a complaint with them already(IN[protected]

Thanks in advance, your help will be highly appreciated

Mohit Sharma
ms.[protected]@gmail.com
[protected]

Order no: OD[protected]

This was a order Sennheiser CX 180 Street II which was delivered to me on 3rd June 2016. which has 2 years Sennheiser Warranty so I was having sound issues with this headphones so I returned it to sennheiser india last week . today I received a sms with RMA no. [protected]. So I tracked it on Sennheiser india website & I was shocked that It was a
Fake product of Sennheiser.
So I request you to take a serious action on this case & return me my hard earned money ASAP.
Lost my complete trust with Flipkart & never going to buy any product from them again.

To the patron of poorly managed return department

In referennce to cancelled return request for OD[protected]

What kind of easy returns are you guys referring to, you say to factory reset a brand new phone hoping that it will start to work

And later mention that the return cannot be processed because trouble shooting steps have been shared.

On top of it the second contact number shared to register second return request does not work.

What are you guys doing, fooling customers, shut down your business is case you cannot make it customer oriented.

Jasmine kaur

Yesterday i have order sd card, pen drive and 3 mouses by phonepe. Just after placing the order all the 3 mouses get cancelled off automatically and money is refunded but the money refunded is just only for the two mouse. Today it is showing that money is refunded but where is the money for the third mouse
Please check it out whose fault is this your or phone pe that you have linked to flipkart. And return the money asap.

I am chirenjeevi and i have purchased tv (vu 32 inch)for my brother at palani.
tv was booked at jan 4 2017 and tv reached dindigul and has not reached palani. for the past 10 days tv was at this place. no one has given update or anything. i have called the courier gati thay said thy have lodged complaint and they gave me a complaint number and told that i can check the status after that i have found that is fake one. these people are misleading the customer. people are to help me

order no flipkart

OD[protected]

gati

[protected] Details [ In Transit ]
Reference S[protected]
Origin Jigni
Destination Palani

06-JAN-2017 23:33 Dindigul Arrived
06-JAN-2017 22:50 Madurai Out for next station
06-JAN-2017 10:55 Madurai Arrived
05-JAN-2017 19:03 Bangalore Outbound Out for next station
05-JAN-2017 14:59 Bangalore Outbound Arrived
05-JAN-2017 13:15 Jigni Out for next station

Sir,
I had purchased Lenovo vibe P1 from your site 10 months back with a warranty period of one year but now its vibration mode isn't working... Concerning the same issue I tried calling to your customer care executive but there is no response at all from your side...This kind of gesture is unexpectable from your side..So I want to have a proper one to one interaction with your customer care executive to make a way for my problem.
Thankyou

Hello team, i wanted to bring up this concern with an order that i have placed with flipkart with order id: od[protected] for apple iphone 6 (Space grey, 16 gb). I have bought this phone as a gift for my sister on her birthday on jan 2 for an exchange of oneplus one phone. The phone was delivered to me on 23/12/2016 and i have not opened the mobile phone till january 2rd. It was a shocking experience that the phone that i have received was a used phone. I have immediately raised a return request from the website mentioning the same comments. I received a call from one of your executive stating that replacement has been initiated and provided the initial replacement (Return id:[protected]. He also mentioned that a technician would come to my door to check the phone physically and process the return. I was still happy for the support that was being provided by flipkart. The technician visited my house on 5th of january and checked the phone and took the pictures of the phone and left. The next day i received an email stating that the replacement was rejected with the comments "the mobile was damaged in the hands of customer please cancel the replacement". (How can the technician decide if the phone was damaged by me or it was received defective). There was no job sheet that was provided when the technician visited nor i have signed anywhere that the mobile was damaged in my own hands. It was really shocking to hear the comments and when called in the customer care they bluntly denied stating that they would not be able to help me in processing the replacement. I spoke to 2 ecalation desk members 1. Arjun and 2. Pooja. And both were of no help stating that the policy (Or) time frame for return has been breached and they would not be able to process the replacement. This is the most annoying and frustrating experience as every call that i had with these people lasted for an hour with no outcome. They were trying to explain me the policy but none were able to resolve my concern. Finally i requested a call back and one of your support analyst called me and assured me that i would receive a call from the concerned team by 08 jan, 2:30 pm. I have not received any call nor my order status still shows as rejected. I would like to get a few answers from your team 1. I have never signed any job sheet that the technician needs to give me a copy of... So is my sign forged? I would need a copy of the job sheet submitted by the technician. 2. Why is your escalation team not able to help me? If they are no help please do not fool the customers that they would take care of it. 3. Why have i not received any call as promised by your support team. I have bought this phone as a gift and its been a week that we are unable to use this phone and this has caused a lot of mental agony and frustration. I have spent 22800 for the phone and the complete fund has been blocked. I hope to get an answer soon and get this addressed on priority. For any further clarification please call me on my registered mobile number.
Regards, adithya gvkr

Dear sir,

I ordered raymond cotton stripped shirt and trouser fabric (rupees 1699/-)
product id is(OD[protected] on 23 dec 2016 through advance payment
mode. My order automatically cancelled due to delay delivery date on 5 jan
2017.

They shows refund come on my account under 3 days. But i m not get refund
after 8 days .
I called 2 to 3 times in customer care but they not give satisfactory
answer.

Sir ur customer support mail me to resolve my problem in 14 jan 2017 under
5:30pm
But im not get my money...

Vraj kishore tiwari
[protected]

I was a regular customer of flipkart. I ordered around 4 product from flipkart costing total rs around 6000. Suddenly, they have deactivated my account
Without any prior information. Now, when i am trying to login my flipkart account its saying login unsuccessfull. When i contacted flipkart customer care regarding this they said due to high no. Of return they have deactivated my account.

Thus, since, i cannot login i am not able to place return request for the item which i took. Hence i am suffering from the loss of rs 5000. The customer care saying they cant help it.

Hi

once of the worst services from your people and the customer care people are also not worst to talk and no one is having the basic knowledge of what there are telling to there customer ... in my case the order is delivery is on 14th that today and our people are informed to wait still EOD of the day before 12 pm the order will delivery ... means i need to stay in office still 12 pm where you people does not get the time to delivery from morning still now ...

kindly if any responsible person is there kindly look into it and arrange asap

jagdeep samuel