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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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H
hyma mamillapalli
from Hyderabad, Telangana
Jan 8, 2017
Resolved
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Resolved

Address: 500089
Website: flipkart.com

I am hymavathi, i had made an order for lenovo vibe k5 note Rs.11999 on 15th dec 2016 afterwards i cancelled the the item on 17th dec 2016. i received a message refunding of money will be done in 8 working days. But in my flipkart profile it is showing that "Refund successful! Rs.11999 has been remitted through original payment mode"and my order ID is OD[protected], but i haven't received any money from flipkart. Thank you
Mar 6, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2017
Flipkart Customer Care's response
As per update refund already completed.
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    H
    Hemant Kumar Rock
    from Nagram, Uttar Pradesh
    Jan 8, 2017
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    Address: Chandauli, Uttar Pradesh, 232101
    Website: flipkart.com

    This product is not curved and perfect for canvas evok e483
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      V
      VL K Vaiphei
      from Kolkata, West Bengal
      Jan 8, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110029

      On 07/01/2017 ₹17, 265.00 (Pos prch pos hu[protected] flipkart mumbai) was done without my knowledge. Request kindly to provide detail delivery name and address and the purchase made
      Be cancelled immediately and the amount be refund to my account.
      A screen shot of the transaction made is hereby attached with.
      Thanks

      Mrs bliss thanglet
      [protected]@gmail.com
      +1 photos
      Mar 6, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 03, 2017
      Flipkart Customer Care's response
      We have taken up the case internally, followup will be made until closure.
      I did my payment through my debit card. I recieved a message about the delivery of the product and I have not received it yet.
      I ordered a car cover on 28 december 2016 an requested for return on 2 january 2017 .My item was picked on 3 jan. 2017.
      On the same day i received an sms for wrong bank details.
      And my is not refunded.Please help me to update my account deatails.
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        X'aim Kha'n
        from Dasuya, Punjab
        Jan 8, 2017
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        I have received my product puma polyster sli bag for men .After recived when I opened it .It is quiet too small of size .I want to replace it with a bigger one
        Jan 08, 2017
        Updated by X'aim Kha'n
        I want to replace it as soon as possible its my request
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          H
          hjrt
          from Erode, Tamil Nadu
          Jan 8, 2017
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          I have to cancel my order id od[protected] please cancel this order as soon as possible and confirmation massage send to [protected]
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            A
            Agandh
            from Mumbai, Maharashtra
            Jan 8, 2017
            Resolved
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            Resolved

            Address: Thane, Maharashtra, 421202
            Website: www.flipkart.com

            I have purchased mobile redmi 3s (Gold, 16 gb) through flipkart, i have received mobile on 31st december 2016, as the mobile is having multiple issues i have sent online return request on 2nd january 2017 with 2 days, as the option of return is available i have selected that and not selected for replacement but still after 7 days i have not got any proper solution i told them i am not satisfy with the working of this mobile and i want to return back but they are not understanding the meaning between return & replacement.
            I am helpless.
            Its like a cheating from flipcart. They are not taking the item back within 10 days. Please help me to get back my money.
            I am getting harashed by executives, they are understand my problem but saying that its not possible.
            Not able to understand this is a problem or cheating by flipkart
            Mar 9, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Feb 03, 2017
            Flipkart Customer Care's response
            Replacement product is delivered to customer.
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              C
              chandanbiswal
              from Delhi, Delhi
              Jan 7, 2017
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560017
              Website: flipkart.com

              Hi there,

              This is regarding one of my order with flipkart with order number: od[protected]Coirfit mattress). First they delivered me a wrong sized product now on the replacement taking unusual long time and avoiding order cancellation request.

              Please lookinto this issue.

              Thanks,
              Arabinda
              +2 photos
              Mar 14, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Feb 03, 2017
              Flipkart Customer Care's response
              Refund has been completed for the mentioned issue.
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                A
                AAD ENTERPRISES
                from Hyderabad, Telangana
                Jan 7, 2017
                Resolved
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                Resolved

                Address: 500016
                Website: aadtail.com

                Talking about Flipkart monopoly and unethical behavior towards seller.
                Flipkart permitted to sell in the brand name aadtail. As a new seller I dont have any TM Certificate with me and even though flipkart allowed me to sell mobile accessories.
                After 45 days flipkart support team blocked my listings immediately without informing anything to me. While asked they told me TM Certificate is required. At least they didnt give any prior intimation. While talking to seller support guys (completely uneducated/unethical guys) are not responding properly and repeating the same thing like TM is mandatory and also filed infringement suspect complaint against me.

                Having said earlier they provided me the permission without TM, not if its required then you have to provide me some time so that I can produce the same. But no, those unethical guys are not listening to anything.

                Came here guys if you are planning to sell in flipkart be aware of these unethical/uneducated guys who are the only decision makers. Here One thing I have observed no one wants to interfere in this kind of matter. Higher level people have given these lower guys to handle such type of situations.

                AAD Enterprises
                aadtail
                cell : [protected]
                Jan 18, 2017
                Complaint marked as Resolved 
                This has been resolved by flipkart team. Thanks.
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Feb 02, 2017
                Flipkart Customer Care's response
                Issue marked as resolved.
                This issue has been resolved...
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                  P
                  Poonm
                  from Raipur, Chhattisgarh
                  Jan 7, 2017
                  Resolved
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                  Resolved

                  Address: Rewa, Madhya Pradesh, 486001
                  Website: www.flipkart.com

                  ORDER ID OD[protected]
                  Ii had ordered a watch from flipkart on 18 december for rs.386 which i had returned on 24 december 2016 from that date till now 07 jan 2017 flipkart just given me a fake refrence number which is not acceptable by my bank.. I had sent many emails to flipkart that my bank is not accepting your reference number but they are just sending the same mail every time..Flipkart is a cheater please help me to get my money back
                  Feb 1, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 02, 2017
                  Flipkart Customer Care's response
                  Complaint marked as resolved.
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                    N
                    NAD46dr
                    from Mumbai, Maharashtra
                    Jan 7, 2017
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                    Address: 560034
                    Website: www.flipkart.com

                    Hi,

                    I am raising this complaint regarding the smartphone which I have ordered on 28th Dec'16 and my expected delivery date was 5th Jan'17 but flipkart failed to deliver the product on given date. When I contacted Flipkart on 4th Jan'17 to check the status of my product then I came to know that due to some issue they cannot ship the product on given date, so it was me who bothered to check the status but flipkart was least bothered about the customer.

                    I wanted the device before 5th Jan or 5th Jan as it was my wedding anniversary and I wanted to gift that phone to my wife as wedding gift and thing I have informed flipkart executive but they said sorry & we are checking with the concern team and we will get back to you, Hence nobody was able to help me to get the product on time due to that my surprise for my wife was not completed and I was very disappointed.

                    I have asked flipkart to compensate for the mess but they directly said NO and that was very rude, Kindly look into this & request you to please assist with the concern.

                    Regards,
                    Naveed Shaikh
                    +91-[protected]
                    [protected]@gmail.com
                    Flipkart customer support has been notified about the posted complaint.
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                      V
                      vishalsrini
                      from Korampallam, Tamil Nadu
                      Jan 7, 2017
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600069
                      Website: Digital.findstay.in

                      Hi,
                      I am getting a phishing mail from
                      [protected]@digital.findstay.in stating that they are providing iPhone5s for just 5000₹ . I got Flipkart logo with that. So kindly investigate.

                      Please find the attachment as I took a screenshot of the same. The more quickly you solve this the more Happy the customers are.

                      Thank you,
                      Regards,
                      Vishal Srinivasan
                      +1 photos
                      Mar 6, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 03, 2017
                      Flipkart Customer Care's response
                      Be assured, this E-mail is not from us. Please ignore it.
                      Im also received mails from [protected]@digital.findstay.in

                      Regards,
                      Siddhartha
                      [protected]@gmail.com

                      Phishing mail from digital.findstay.in - Comment #3892648 - Image #0
                      Phishing mail from digital.findstay.in - Comment #3892648 - Image #1
                      Phishing mail from digital.findstay.in - Comment #3892648 - Image #2
                      Phishing mail from digital.findstay.in - Comment #3892648 - Image #3
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                        A
                        AAD ENTERPRISES
                        from Hyderabad, Telangana
                        Jan 6, 2017
                        Resolved
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                        Resolved

                        Address: 500016
                        Website: www.aadtail.com

                        Hi There,

                        Writing on behalf of AAD Enterprises, want to highlight certain things below.
                        As a new seller I got permission from flipkart to sell products and after some months I have observed another sellers who have given their offers on my product without my knowledge. While discussing with SS team ( uneducated team / need to be groomed properly) they told me to provide TM certificate. And immediately they have deactivated all of my listings immediately. And told me the reason that : DUE TO OUR SYSTEM GLITCH YOUR BRAND HAS BEEN APPROVED AND WE CANT LET YOU PERMIT TO SELL WITHOUT BRAND APPROVAL AND IMMEDIATELY DEACTIVATED MY LISTINGS.

                        Please tell me how much talented guys are sitting behind the scene in flipkart. This is you fault. You have permitted officially to sell products and if you require TM Certificate then you have to provide me certain amount of time slot. But for flipkart the ss team are the decision makers and what ever their little mind says thats final.

                        Completely ridiculous. And I am selling mobile tempered glasses for which they require TM certificate. if this is like this then remove all those sellers who don't have TM and they are good sellers in flipkart. If they require I can tell them unlimited sellers are selling without any TM. The rule should be the same for all sellers. Am I right?

                        I am writing this to tell other sellers that be aware of those ss team members who are completed uneducated persons sitting.
                        Feb 11, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 07, 2017
                        Flipkart Customer Care's response
                        Hello,

                        Greetings from Flipkart!

                        We are unable to find order details or phone number in the above complaint posted and hence we are unable to action this case.

                        We request you to please contact our customer care at[protected] for immediate assistance.
                        My registered mail id : [protected]@gmail.com
                        cell : [protected]

                        I didnt find any resolution from your ss team. Rather every time got one apology mail with one ticket no.
                        Thats why I came here and believe me I would like to highlight this in as many sites as possible so that people can understand how much monopoly is going on flipkart.
                        One Team Lead has decided to block my listings and took action on that. There is no one to here on this case, means no one challenge one support guy's decision.
                        This is going on flipkart.
                        You have permitted to sell under certain category and again after some days deactivated all listings saying tm is mandatory. You have to provide certain time to provide the same. Prior intimation is needed or not.

                        Thanks,
                        AAD Enterprises
                        cell: [protected]
                        This thing is resolved. Please close this one and mention as resolved.
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                          V
                          V_Rathod
                          from Amalapuram, Andhra Pradesh
                          Jan 8, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560100

                          I have purchased Moto M, I have found product is not good such as camera and battery back is not good. So I have suggested Flipkart to refund amount with 2 from delivery day
                          order_id = OD[protected]
                          Please refund as soon as possible

                          I am unhappy with the Moto M product, in hurry without looking spicfication I have booked the Moto m, after getting the I have found so many problems, I m requesting to Flipcart to refund my amount but they are not doing that..

                          Please requesting everyone's don't bye online product from flipcart, most chitted online shopping company...
                          Feb 12, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 10, 2017
                          Flipkart Customer Care's response
                          Issue already addressed, so closing the case
                          Battery charging complaint. While charging, charging symbol in showed. But device not charge. OD[protected]
                          I had a made an order in Flip cart. The product is Outsmart WS02. I had received a deffective produt. The product is not working. The order no is OD[protected].

                          I want replacement or refund.
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                            D
                            Dimple Wraich
                            from Mohali, Punjab
                            Jan 6, 2017
                            Resolved
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                            Resolved

                            Address: Chandigarh, Punjab, 160055
                            Website: Flipkart

                            I ordered nutty cashews online it was supposed to come between 31-5 january and they tried to deliver it on 5 january but we were not here and rhey talked to some random person near our house and they said they did not order anything.
                            The delivery guy assumed that he is the one that lives on this adress and returned the package.
                            We called to ask about the delivery status because the flipkart site was not making anything clear. The operator said that we cannot do anything and can just try to deliver it by 9 january.
                            When asked to call on cellphone when coming to deliver the order, it was said that delivery boy is not responisble to call you and inform at the time he is there.
                            This is ridiculous. For every other site, deliver boys always call when they reach so that if we are not at home we can call a neighbor to pick up the order on our behalf.
                            We are not reponsible if delivery boy assumes someone else has ordered instead o[censored]s. The operator did not solve our problem at all and did not send us feedback form in the email as well. Because he did not speak well and did not solve our problem. We are not going to order from flipkart anymore and would not recommend anyone to buy from here.
                            Feb 22, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 07, 2017
                            Flipkart Customer Care's response
                            Hello,

                            Greetings from Flipkart!

                            We are unable to find order details or phone number in the above complaint posted and hence we are unable to action this case.

                            We request you to please contact our customer care at[protected] for immediate assistance.
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                              V
                              Vijayalakshmi suresh
                              from Visakhapatnam, Andhra Pradesh
                              Jan 6, 2017
                              Resolved
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                              Resolved

                              Address: Mysore, Karnataka, 570004
                              Website: Flipkart.com

                              I purchased letv 1s moblie from flipkart, Even after 100% charging, the phone suddenly gets switched off, When the battery completely discharges and the phone is plugged in using its original charger, even after several hours of charging( charging light is on throughout), it does not switch on.
                              Currently, I am not able to switch it on, and the charging light is showing on, even when it is not connected to power
                              +1 photos
                              Mar 6, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 03, 2017
                              Flipkart Customer Care's response
                              Product is under manufacturing warranty mail has been shared to customer to get in touch with the brand service center
                              Mar 10, 2017
                              Updated by Vijayalakshmi suresh
                              hi Flipkart provided service center address in mysore, but now i am facing the same problem, when i reached the service center they are telling that they are no more services provided for LEtv 1S moblies.
                              please repalce my mobile im having the warranty period (the problem is (I purchased letv 1s moblie from flipkart, Even after 100% charging, the phone suddenly gets switched off, When the battery completely discharges and the phone is plugged in using its original charger, even after several hours of charging( charging light is on throughout), it does not switch on. Currently, I am not able to switch it on, and the charging light is showing on, even when it is not connected to power))
                              Mar 10, 2017
                              Updated by Vijayalakshmi suresh
                              Im staying in mysore, i have any contacts outside the mysore,

                              please do the needful
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                                D
                                dhanuH
                                from Mumbai, Maharashtra
                                Jan 6, 2017
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                                Address: 400065

                                Hello Team,

                                We are really frustrated by ordering phone(moto z play) from flipkart.

                                We already informed about heating issue(abnormal heating) on phone and we are asking to replace that phone but we received no response.

                                suddenly one day after, phone lost display automatically. now we are really tired of calling flipkart service centers but no better response and no service.

                                you are providing defective piece and then complaining buyers of the phone regarding issues.

                                We got pathetic service from flipkart.

                                Please don't play with emotions of people. last option is to complaint about the same.

                                you yourself providing defective piece. within 5 days it lost display. Now please dont give stupid reason.

                                Dont give stupid solution to us. Please refund us our money as we are frustrated about your services.

                                We are also escalated this matter on twitter as well so that public will know about what fraud you are doing against customer.

                                we have to take strict action on the same now.

                                Regards,
                                D.Hande
                                Flipkart customer support has been notified about the posted complaint.
                                Yes,

                                i have also having same problem, I have sent retun request and asked for money but no response.

                                Its cheating by flipkart...

                                We have to take action..

                                if you need any help from me please mail me on [protected]@gmail.com I am also with you.
                                I am also frustrated by flipkart support.
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                                  M
                                  Mathew k joseph
                                  from Malappuram, Kerala
                                  Jan 6, 2017
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                                  Address: 560068
                                  Website: www.flipkart.com

                                  Sir i bought Redmi 3s mobile from flipkart on 28 Dec 2016 against order number OD[protected] and expected date was given on 02 Jan 2017 by flipkart and payment already done through Debit card (the sum of rupees 6999) at the time of booking. But the item is not deliver to me up to till date(06 JAN 2017) i contacted flipkart costumer care but sufficient answer not given to me and every time i contacted them they are extending the delivery time of the product doesnt know when will be the product delivered by flipkart so kindly take action against the concern company for cheating customers by showing fake estimated delivery date...
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jan 06, 2017
                                  Updated by Mathew k joseph
                                  Problem is not resolved
                                  I ordered this top(image attached)
                                  Which was to be delivered by today(6th septmber)..not that i had placed the order 2 days back..it had been a week since i orderd...so wasnt the time enough for its delivery...its been shown that the shipping is completed then why such neglegency in case of delivery to nearest hub?its the 2bd time i am facing this problem from this site...i order things from flipkart coz i rely on it but with such cases of delay im dissatisfied..u guys never know how important the things order might be for the customer...it might happen he have placed the order just because the EDD of the item is matching his neccesity...these irresponsible acts of yours is really not expected😕

                                  Delivery of my order is delayed - Comment #2842846 - Image #0
                                  Have order refrigerator on Flipkart till now not received
                                  Delivery date is April 8 but it's already crossed

                                  There is no status where the product is
                                  Customer care don't have any clue about it

                                  In my order still it's showing April 8 they don't have care to share status update at all .

                                  Delivery of my order is delayed - Comment #3400704 - Image #0
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                                    S
                                    Salim Reshi
                                    from Leh, Jammu and Kashmir
                                    Jan 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: 180010

                                    Recently I placed a order from flipkart nova NG 1150 all in one trimmer R's 999 and they sent to me via its courier partner ekart logistics but they didn't delivered to me and said mismatch pin code without contacting me.now it's return from here and it's on the way please send it to me back because now it's 1549 in flipkart
                                    my AWB No.FMPC[protected]
                                    flipkart order No.0D[protected]
                                    Mar 2, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 24, 2017
                                    Flipkart Customer Care's response
                                    We have already spoke to customer and informed his pincode is non serviceable.
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                                      H
                                      Honey Chhabra
                                      from Lucknow, Uttar Pradesh
                                      Jan 6, 2017
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                                      Address: Rewari, Haryana, 123401
                                      Website: flipkart

                                      I purchase a ucb dark blue sweater..but i used one tym ..product totaly damaged n use less.n company not give my return back.plz take back dis product n give my refund..totaly bad product.
                                      +3 photos
                                      Jan 06, 2017
                                      Updated by Honey Chhabra
                                      Very bad product...fraud flipkart n ucb brand...coustmer not happy..
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                                        J
                                        jagdish1967
                                        from Mumbai, Maharashtra
                                        Jan 6, 2017
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                                        Address: 400708
                                        Website: Flipkart.com

                                        Sir,

                                        I have purchased washing machine from Flipkart web site on 21st Dec 2016. My order id is OD[protected]. It was suppose to Deliver to my home on 26 th of Dec, but did not received it.

                                        On enquary Flip Kart said I was not avalable at home hence it was not delevered, When I did not agree for the argument given( As my wife alwase at home) then they said The washing machine was not deleverd as it was damaged during transit. and it will be delevered on 28th but did not received it then they said it will be deleverd on 01 of Jan 17 did not deleverd it then 06th of Jan now today your officer Mr. Mussavir said it will be delivered on 07th of Jan.

                                        But after discussing with floor Manager Mr. Mussavir some body from Flip Kart Vendor who suppose to send me the Washing Machine on 24th of Dec his cell no is [protected] has informed that the product which we have booked on 21st Dec is not available and he is giving me an another model T7577TEEL.
                                        .
                                        He is promising that he will washing machine will reach to my house in two days but i have to pay extra 1500/-.

                                        I have asked him to send an email in this connectionHe has not yet send an email.

                                        This kind of online operation is creating problem.
                                        We have waited 20 days after paying all the amount, without any falt from us and now we have to pay extra.

                                        We have send email in this connection to Flipkart floor Manager Mr. Mussavir but no responce.

                                        If this is the online experience of cash less polacy then god only help us. Our PM Aim will never be fulfilled due to this kind of frauds. I am of the view flip kart should be panalised sevierly for the breach of trust;

                                        Heavy compensation should provided to consumer so that Online e-commerce will be used by consumers, and we will move towords cash less on line purchages.
                                        I this regard i have all e-mail correspoundances, I can produce whereever and whenever required.

                                        Regards
                                        Jagdish Siddamal
                                        Ph [protected]
                                        Flipkart customer support has been notified about the posted complaint.
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