Flipkart Complaints & Reviews

On 2nd Oct 2016, @ 00:02 AM, had placed an order for an IFB Convection 23L Microwave Oven which was on offer on Big Billion Day(10% flat off via SBI Card). Payment was smooth. Order was successfully placed. Received an EMail in the next 3 minutes stating that owing to high volume of orders, and as an equal opportunity to the other customers, the Order stood cancelled. Immediately called customer support number[protected] to escalate the issue. No response till next day. Finally made a post on Flipkart Facebook Page. Immediately got a callback stating that my account was FROZEN due to some order cancellations that was made in the past(Although there was no prior notifications for the same). And the refund is initiated and is expected to be reversed to my Debit Card in 7-8 working days.

48 hours later had called CC again knowing that the Refund Could not be processed due to Technical Issues and the team is working on that closely.

No Email/Call until a post is made on Facebook

I parvez ambilkar mobile no [protected]

On 6-9-2016 we have order dress material id 0d[protected], but due to very bad quality of the product we have cancelled it, cancel id in[protected]; we have communicate 20 to 30 times on your toll free no, and always we get same reply that tomorrow courier person his coming at your address to collect the product & also taken my bank details for returning money, after 15 day these people saying that you have return it within 15 days and we have rejected your complaint and now it can't be return.

MTT 3d return request was placed but agent arrived late.we requested him to come again but flipkart sent mail regarding return policy.i againt initiated request for return and they informed to pick item on 5 oct but they came on 3 oct and i was not in my home.now i am not getting any option to return in their website.i earlier also tried to contact on helpdesk number but they dont provide any option to get in touch with their agent.

My name is muralidhar, i ordered 3rd october 2016 - 12 clock, two mobiles that is intex cloud string v2 separately, that is order id : od[protected] and od[protected] each order worth rs. 4999/- total amount rs. 9998/- (4999/- + 4999/-), after ordered cancelled order, cancellation massage comes to my gmail account, but not recieved amount, my sbi account still not received any amount, my sbi account no : [protected], please refund the amount

I purchased a digiflip tab xt811 from flipkart 2 years ago. i accidently broke its screen . gave it for repair, its been 1 year it has not been repaired
I request you to please, fix my tab ! i m ready to pay all costs related to the screen.

it has been 1 year and no action has been taken yet, i have got the tab back home now.the tab may be collected from my house or the address of a proper service centre be given to me.

Yesterday, When I buying a sandisk 64GB memory card (price-Rs, 1099) through net banking, two times amount deduct my a/c(SB-[protected]) but payment confirmation notification not received my mail/mobile no.
I want money back my a/c

Purchase leeco mobile and due to quality issue in the product i cancelled the order. For return the product they committed me the date 30 sep, then 1 oct, 2nd oct, 3rd oct and then they automatically cancel the entire request. During this time they arrange the tech visit for the cancelled product!! Big surprised for me!! Once again i started communication and this fake people give me the 24 hour commitment with my complain id: in[protected]
Order id: od[protected]
Return id:[protected]
Return id:[protected]
Return id:[protected] and many more approved, auto cancelled, requested
Still waiting for pick up boy and my money
Pathetic service!! Want to take legal action on this people!!
Keyur -[protected]

I placed an order of 5 items through flipkart on 19/09/2016. But no order confirmation is received. After making payment, the system displays an error message but an amount of rs.3382/- is debited from my account.

I complained this matter before you on 19/09/2016 itself. My complaint no: is 17896315. Your customer support team replied that you didn’t received any payment for the order and contact my bank for further assistance.

I contact my banker on 20/09/2016 and register the complaint. They said to wait for 7 days. Now the period of seven days is over but no amount credited to my account.
Today on 30/09/2016, i contact my banker, he clarified that the transaction is closed. An amount of rs.3382/- is received by flipkart account and the bank transaction id is gupi[protected]. Therefore they are unable to refund the amount.

So kindly refund the amount. If it is not possible shall i register this to consumer court. Please reply.

Order id OD[protected]
i placed a order two redmi 3s prime and paid payment through my debit card
after few days i got mail from flipkart that ur order has been cancelled bcoz of bulk . first there is no notification in their website that u cant get two mobiles in same order . they just used money circle game . they r using costumers money for ten days then return with useless issues

I ordered Adidas yking shoes with order number : OD[protected] on big billion day got cancelled on its own without any information.I called to flipkart they said they cant do anything.

This is Abhishek. I have ordered iPhone 6. Everything went fine until payment window but the time I clicked on pay, it showed some error ad yet I received a message regarding payment for my phone has been made. The amount got deducted from my account but have not received a order confirmation.
Who is to be blamed? Will my order be placed? If not in how many days will my money get refunded to my account? Please be precise and true.

My flipkart registered mobile no:[protected]. The kobo site says i must receive a key code from flipkart regarding ebook transfer. Which has to be provided to kobo for successful access to my book that i have purchased from flipkart. But i am yet to have one from flipkart. Currently i am unable to access my purchased ebook.

Thanks,
Sujit kumar mallik
Flipkart registered mobile no:[protected]

Item picked up but refund not received
return id[protected]

I ordered gym kit on[protected] and i payed but till yet i dont get any information so i ask them to return my money but they say we dont return momey ur product will be delivered on 21oct2016 pls help from this problem i want refund

Respected sir,
I sankar sur from barrackpore, lalkuthi, sanka banik colony, pin code - 700120. My order number is od[protected] i have received one thing from your side but after that i want to return the product. But the thing is whenever i ordered the pin code is wrong but still it has been delivered to proper address. Now at the time of return the delivery peoples continue told me that are you from new barrackpore? Is it mentioned in your details or not that i am residing from barrackpore or new barrackpore. What's wrong with you guys.

Even i called customer care from the last 3 days and told him with proper address and pin code. I am the regular customer of flip-kart. Every time i mentioned one thing to customer care that if i received the product with wrong pin code then at the time of return why you tell new barrackpore. As soon as possible do your job otherwise i will take a serious issue against your managers and your delivery staffs.

Name : mr. Sankar sur
Address : barrackpore, sanka banik colony, lalkuthi.
Pin code : 700120
Mobile : +91-[protected]

On october 2, 2016 my email address has been receiving a bunch of orders from flipkart.
The delivery address for one of them was to the below receipient but the email address was mine.
Arunima das ph: [protected]
15/136, jheel road, bank plot.
Kolkata - 700075
West bengal

A few other orders were fraudulently entered with my name and a different address.

Here are a list of malicious orders misusing my name and email:
Od[protected]
Od[protected]
Od[protected]
Od[protected]
Od[protected]

To be clear, i have no account on flipkart, i have no relation with the above person and i have never ordered anything from flipkart ever. I did not get any proper response from flipkart on the above despite contacting them numerous times. Please resolve this asap and block this fraudulent account

Actually I bought Moto g3 charger from the day one itself it's not working somehow I managed but today nothing to say about the product, I already bought some other product like mobile and other products but this is the new to me facing big issue with the charger,
please help me

I had complained to replace a phone which is bought from flipkart. After that within 2 weeks rear camera got damage .I bought the moblile from west bengal after that i came orrisa for some personal issue.So i want to replace it from orrisa .I called at customer care of flipkart and said that i want to replace the phone from orrisa and gave details odf addres.But they do not replace the phone .After a week from the complained date i called agin but they said that your given addres is not updateted.
product id:OD[protected]
Regitrated mobile no:[protected]
contact no of my:[protected]
So my ernestly request is that solve my problem as soon as posibble.

Last night on 3.10.16 i was trying to order one smartphone from flipkart after placing the order (Order od[protected] the order got cancelled automatically. Tried with different id and different address still my order got cancelled. I called customer service and as per their suggestion i tried ordering with another different id different address then also my order got cancelled but money got deducted from my account.
But when placed the order through cod which had no additional discounts the order did not got cancelled.
I mailed to the cs head for the proper answer they did not have this much of courtesy that they reply to my mail inspeite normal cs executive called me and told me same old story.
I want these people to stop doing this fraud service and giving wrong suggestions to people and waste their time and money for no reason.
I think this action of mine will not be able to provide me satisfied answers still i am just trying to make myself feel easy to get recovered from this frustration.

If you can provide me satisfying answers i will be really greatful.
Thanks and regards
Rakesh murmu
[protected]/[protected]
[protected]@gmail.com

I had ordered moto e3 power from flipkart but the company has automatically cancelled my order and also payment has been deducted. I asked the customer care, they told me to book the phone again but next time also same thing happened. My payment has been deducted 2 times and still order has not been placed. Flipkart is bluffing customers by showing additional discounts during sale, which they are unable to fulfil so they cancel the orders. Please resolve the issue as i want to buy the phone at existing price.
Order no. Od[protected]
And
Order no. Od[protected]