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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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M
Mudit Valecha
from Delhi, Delhi
Oct 11, 2016
Resolved
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Resolved

Address: 110035
Website: Flipkart.com

I returned 2 shoes and the amount was initiated on 28th september and 2nd octobar but till now it has not been credited in my bank account. More than 10 days have passed they dont know the solution according to them them have completed my refund request. Rs5000 has been blocked by them. Worst site to shop on. Filling fir against them. Worst
Registered mobile number [protected]
Purchased on 25th sep 3050 amount
Another on 2nd which i cancelled 1999 amount
Dec 10, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2016
Flipkart Customer Care's response
Spoke with customer as it has been conformed that the issue has been resolved.

So closing the case.
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    induk83
    from Noida, Uttar Pradesh
    Oct 11, 2016
    Resolved
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    Resolved

    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
    Website: www.flipkart.com

    Firstly i ordered a vans men era sneakers but due to size issue i ordered a big size which took approx 7 days to pickup and now when i received the size which i wanted, i opened the box and saw the colour was different. Don't know what kind of services are these and how they treat their customers. Then when i called their customer care they didn't treated me well and when the girl whom i was talking to couldn't resolve my issue they told me that they were transferring my call to hugher representative and after 24 min of hold my call was finally transferred and when that guy told me that sir to resolve the issue i need to put your call on hold, i said ok but after 60min of hold no one was answering me and the phone was still on hold. So now i am going to the consumer cout to file a case, as there has been a height of neglectence from flipkart.
    Dec 9, 2016
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 08, 2016
    Flipkart Customer Care's response
    Spoke with customer family member as she said to call back aftre 1 hr.

    So keeping a follow up.
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      P
      pilla naidu
      Oct 11, 2016
      Resolved
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      Resolved

      Address: Visakhapatnam, Andhra Pradesh, 530017

      I have purchased letv2 phone 15 days back. That charger is not working and phone also restarting again and again... Please replace my mobile as only 15 days before only purchased. This will affect your sales in future. Now i am facing many problem with this mobile. Plz change the mobile and exchange the mobile. Charger also not working i thing that product is damaged one
      Dec 9, 2016
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 08, 2016
      Flipkart Customer Care's response
      Hello,

      Greetings from Flipkart!

      We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.

      Call us:
      We're available 24 hours a day.[protected]

      Mail us:[protected]@flipkart.com

      Hope this helps !

      Thanks for shopping with Flipkart.
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        H
        Hazel Anthony Diaz
        from Chennai, Tamil Nadu
        Oct 11, 2016
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400093
        Website: Flipkart

        Hi my name is hazel dias and i had placed an order for lenovo vibe phone through flipkart on 3rd oct however since the lack button was not working i returned for an replacement after which they delivered another new phone on 10th oct almost after 7days now the other phone has a software issue it's getting reboot again and again.. Now wen i requested for refund they r asking me to wait for another 7days..
        Jan 6, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 08, 2016
        Flipkart Customer Care's response
        Hello,

        Greetings from Flipkart!

        We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.

        Call us: We're available 24 hours a day.[protected]

        Mail us: [protected]@flipkart.com

        Hope this helps !

        Thanks for shopping with Flipkart.
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          R
          RaghavendraG
          from Mumbai, Maharashtra
          Oct 11, 2016
          Resolved
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          Resolved

          Address: 560066
          Website: www.flipkart.com

          I have ordered moto x play mobile in flipkart during their big billion day offers. I was waiting for their delivery and suddenly i see that my order is cancelled. I called to customer care and their response is very bad. They are telling that courier was not able to reach me. I requested them that i didn't get any response from courier but customer service is telling that they can't do anything. Seriously this is very bad and i am feeling helpless. My request id is od[protected]. Please let me know if any more information is required.
          Jan 7, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 08, 2016
          Flipkart Customer Care's response
          Spoke with customer and informed to him due to some courier issues our logistics department failed to deliver the shipment. And also informed to customer about the refund he said that he had received the refund.
          So closing the case.
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            M
            manan24
            from Bhubaneshwar, Odisha
            Oct 10, 2016
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            Address: New Delhi, Delhi

            Please send cd.order id OD[protected]. There is no CD inside cover. Please send CD Grand theft Auto San Andreas.
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              D
              Dubeybp
              from Mumbai, Maharashtra
              Oct 10, 2016
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560034
              Website: www.flipkart.com

              Dear sir / madam,

              I have purchased below item.
              Order no.
              Od[protected]
              Od[protected]
              Od[protected]
              Od[protected]

              Flipkart has cancelled items without my consent. i have missed the opportunity to purchase the item from amazon or snapdeal on a big billian day..
              I want that item to be deliver to me on same price which i have purchased on.
              Thanks/birendra
              Dec 16, 2016
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 13, 2016
              Flipkart Customer Care's response
              Spoke with customer and informed to him as the address is oda location for which the shipment didn't get delivered. As customer was asking for the product in the same price so informed to customer that we would not be able to provide the product in the same price but we will look into it that such things will not be get repeated again in future.

              So closing the case.
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                M
                MOHAMMED KHURRAM-IB
                from Noida, Uttar Pradesh
                Oct 10, 2016
                Resolved
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                Resolved

                Address: 201301
                Website: www.flipkart.com

                I booked my le eco 1s phone on big billion day. and they gave me a time that it will be delivered on 12 th october and on 9 i got messages that i will recieve my phone today but on 10 they direct message me that refund has been initiated. The courier delievery guy didnt even call me and calcel my product. This is what indias biggest online shopping company do with its customer..
                My registered number [protected].. tracking id FMPP[protected]
                ORDER NO OD[protected]
                Dec 14, 2016
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 13, 2016
                Flipkart Customer Care's response
                Spoke with customer as he said that the order has been cancelled without any intimation. Customer didn't received any call before the delivery so apologies to customer regarding the issue and informed to him that we will look into it that such things will not be get repeated again in future. And also informed to customer about the refund .

                So closing the case.
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                  G
                  Gaurav Waretwar
                  Oct 10, 2016
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                  Address: Hyderabad, Andhra Pradesh, 522660
                  Website: FLIPKART.COM

                  With due respect I want to complain about the exchange policy of the flipkart as its not that simple as they show on the site. I purchased moto E3 power on big billion day exchange offer with exchange of moto e (1st gen).But they refused to take it stating scratches on display and a minor crack on screen. I purchased moto new version for the older one. Why they have not mentioned properly while purchasing this on site. I won’t have purchase it at that time if they would have stated properly and also missed many offers on the other sites. I also stated that I am ready to give the exchange amount of mobile for the new one but they refused it. Proper actions should be taken as they haven’t stated the policy properly and should not deduct money for the guarantee of exchanging of mobile If they have earlier stated about it properly I would have purchased it from other site. Now I have to wait for the order of the new one.
                  Flipkart customer support has been notified about the posted complaint.
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                    A
                    Alisha Bano
                    from Hyderabad, Telangana
                    Oct 10, 2016
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                    Address: 560067
                    Website: Flipkart

                    I Alisha Bano, got my legging (bottom wear) delivered at 10/10/2016. My invoice number is FOP7Y[protected]. It was sold by Tech Connect Retail Pvt.Ltd.

                    After i unpacked my package, I saw the legging in two different colors. It is a printed legging, left side is darker than the right side. It is definitely a defected piece.

                    I wish to get a refund or exchange of my product ASAP.

                    Thank you, looking forward for an urgent action
                    Flipkart customer support has been notified about the posted complaint.
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                      R
                      Raja Siva Prasad
                      from Bengaluru, Karnataka
                      Oct 10, 2016
                      Resolved
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                      Resolved

                      Address: East Godavari, Andhra Pradesh, 533255

                      While purchasing mobile i made payment, flip kart received the money but order had cancelled due to over sales but money not at returned till today. Offers are available only on festive seasons if flipkart stuck my money how can i utilise offers and discounts.
                      My financial status is poor i can't afford another amount if it is stuck.
                      Please save us.
                      Aug 7, 2018
                      Complaint marked as Resolved 
                      it had taken 10 days of time to resolve the issue, main heads not to take any personal to resolve the issue, they only sit back and reply the problematic mail's with convince manner that's all. (they feel and work like ball shouldn't be kept in their grounds, is called manager, he is the manager).
                      Flipkart customer support has been notified about the posted complaint.
                      Oct 10, 2016
                      Updated by Raja Siva Prasad
                      Flipkart customer care support people are confirming refund will take 8 days process.
                      Due to festival banklholidays.
                      Discounts and offers only available on festival seasons only.
                      I don't have that much enough money to respend.
                      Please try to understand my problem and return money today.
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                        Y
                        Yam karki
                        from Mumbai, Maharashtra
                        Oct 10, 2016
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                        Address: Thane, Maharashtra, 421306
                        Website: Www.flipkart.com

                        Ordered a whirlpool washing machine on oct 4, 2016. The machine was to be delivered by 9 th but the machine seems to be struck at nearest hub at bhiwandi, since 8 bhiwamdi is like an hour drive away from where it is to be delivered, yet was delayed. Moreover there was no neason given for the delay plus we were told to expect it by tomorrow, which passed just like yesterday and the status of the machine is still unclear. P reviously had a similar experience where they cancelled my order for a zenphone laser stating that i refused the product, the brands reputation is fallng by day all teh deals they give are turned redundant by its lack of proper service. Hope they deliver it today or will have to cancell the order.
                        Flipkart customer support has been notified about the posted complaint.
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                          S
                          Soham Gade
                          from Pune, Maharashtra
                          Oct 10, 2016
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                          Address: 411016

                          I had ordered a swiss knife priced rs.464 it going to be be delivered today.
                          Now at the time of delivery the person who delivered took rs.600 from my guardian, as i was not there at home. We need to know when will we get our eaten up money back. This service will not be tolerated. I request you to kindly look up on it and solve this issue as soon as possible. We do not trust flipkart anymore.
                          Flipkart customer support has been notified about the posted complaint.
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                            S
                            shansingh28
                            from Noida, Uttar Pradesh
                            Oct 10, 2016
                            Resolved
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                            Resolved

                            Address: 201012
                            Website: flipkart.com

                            I had ordered a power bank of make -INTEX( IT-PB 11K 11000 mAH) . The parcel received by me contained an Old / Used power bank of Make Samsung(9000mAH) and the same was kept inside the box of INTEX. On INVOICE same model no as that mentioned on the box is printed.

                            This is not a mistake and is being packed deliberately and above all the the order placed was under "FLIPKART ASSURED". If The company is unable to deliver they should have informed me at any stage since it was a cash on delivery mode. Now i have wasted 1 week for this order and the customer service is arranging pick up on 15/10/16 i.e 5 days after delivery on 10/10/16 which is same as date of return initiated.

                            I want my issue to be resolved by delivering the right & genuine product within the specified delivery date i.e 12/10/16 and if they cannot make the delivery they should initiate return of money to my account and can take the product back.
                            It should be understood that no one is sitting at a place to get the delivery at any time they choose .

                            OD No. OD[protected]

                            In this case i feel FLIPKART ASSURED initiative is to fool people and strict action should be taken for wrongly advertising themselves
                            Dec 16, 2016
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 13, 2016
                            Flipkart Customer Care's response
                            Tried calling the customer in this number [protected] but unable to reach. So mail sent to customer informing that the refund has been given.

                            So closing the case.
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                              R
                              rahulagarwal6
                              Oct 10, 2016
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560103
                              Website: www.flipkart.com

                              I had placed an order for Apple iPhone 7 Jet Black 128GB on 30th September 2016 at 12:38 A.M. It was delivered on 07th October 2016 at 07:30 P.M. The Order ID is OD[protected]. It was a prepaid order of Rs. 70, 000/-. But it was very shocking to what I received inside the packaging.

                              It is very much shocking. I tried to contact them many times but they forward my complaint to another date and time + they have rejected my request 3 times.

                              Today is the third day of my complaint. I did not want to forward my matter to Consumer Forum. I wanted Flipkart to resolve my matter peacefully. But they are taking too much time. Anyways, if the refund is not provided to me then I have to go and take further necessary higher steps.

                              Hope this gets resolved with the forum's support.
                              Dec 15, 2016
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 13, 2016
                              Flipkart Customer Care's response
                              Spoke with customer and informed him that we would not be able to take any of the return request as the account has been frozen due to some unethical practises customer said he had given the money to Flipkart in charity and he disconnected the call.

                              So closing the case.
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                                S
                                shaikh Asim
                                from Nichlaul, Uttar Pradesh
                                Oct 10, 2016
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                                Address: New Delhi, Delhi, 431001
                                Website: www.flipkart.com

                                12days ago i not get my refund of xolo cube 5.0 of rs 4950 from flipkart. They are closing my case with resolving it. Soo plzz give my refund back. They are telling giving refund in 5working days and not giving my refund back.
                                Order details:
                                Order name:md. Ajmal
                                Order i'd:[protected]
                                Email i'd :[protected]@gmail.com
                                Mob no:[protected]this is not correct no. My correct number is :[protected]
                                Plzz solve my case fast. Plzzz instant refund my money.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Teri maa ka
                                  from Mysore, Karnataka
                                  Oct 10, 2016
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                                  Address: 560095
                                  Website: Www.consumercomplaints.com

                                  Hii
                                  I am rupesh from bangalore,
                                  I have nikon d5200 which was purchased online through flipkart on 05.07.2016 but anyhow the bill what i am having is not in a good state and to reveal any warranty claim in future or to sell my camera it is mandatory... So plz help me by sending a copy of invoice
                                  Here are the details

                                  Od[protected]
                                  Invoice no. Kol_dan_[protected]
                                  Kindly email me in [protected]@gmail.com
                                  Flipkart customer support has been notified about the posted complaint.
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                                    S
                                    sudhanshu656
                                    from Mumbai, Maharashtra
                                    Oct 10, 2016
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                                    Order id : od[protected]. Courier service saying that it is out of delivery area, but already got many products on the same delivery area with flipkart, that hub will be hardly 1 km far, flipkart is not giving contact no and address so that i can get my product manually and ekart courier service is dead with their call service. Resolve the issue soon and help to get it delivered...
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Santosh madan
                                      from Hisar, Haryana
                                      Oct 10, 2016
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                                      Address: Hisar, Haryana, 125001
                                      Website: www.flipkart.com

                                      Am order 3-10-16 flipkart online my product is order samsung on8 gold mobile rupes 14490/-cod. Order no - od[protected]. Santosh madan ke ma'am se hisar am opend this box am shocked no mobile recived this packet recived only soap blue colour am compliend fg flipkart coustmor care unko saari detiles di or unka reply is no no refuend no replesment provide me. Cancelled reject my request flipkart fraud me plese halp me indian consumer plese am waiting my resolustion thanks
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Harsh bahl
                                        from Delhi, Delhi
                                        Oct 10, 2016
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110059
                                        Website: Www.flipkart.com

                                        Flipkart service is very poor my samaung galaxy on 5 mobile book on big billion sale my product is damage sim port 2 recently replacement mail forward to flipkart but not revert me 5 day's 3-4 complaints we will attempt flipkart but customer not support and satisfaction. Field boy no contact me and reply msg on user not responding plz revert me and change my product as soon as possible.
                                        Dec 11, 2016
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 08, 2016
                                        Flipkart Customer Care's response
                                        Tried calling the customer in this number "[protected]" but unable to reach as there were no response. On checking the records we found that the replacement has been delivered to the customer.

                                        So closing the case.
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