Flipkart Complaints & Reviews

Hi I have purchased an Nexus 6p on 9th May the phone is working great only the problem is the charger is defective it has stop working as it is in warranty I need a replacement of my charger as it is a Flipkart please do I need full as soon as possible Flipkart is trustworthy and this is the time I will come to know about it how is the Flipkart services my order ID is OD[protected].

I had registered a request with flipkart on 5th October, 2016 bearing the incident no. IN[protected] and I was told that it would be resolved within 24 hours but it has not been resolved yet. I had asked for the issue of a duplicate INVOICE of a purchase I had made on flipkart on 4th November, 2015. I want the duplicate INVOICE because I have lost the original one and I need it to send the product for servicing purpose

It would be very helpful if the issue is resolved ASAP as the servicing warranty is only for a limited period and I need to avail it.

The screenshot of the email containing the incident details is attached.
The screenshot containing the purchase details is attached.

I am purchase mobile phone order no. Od[protected] from onl7ne flipkart store dated 14/09/16 but i am not satisfied because mobile connectivity is not good one sim card slot cdma is not search network then i registerd return order my order is approved dated 19/09/16 and mobile pickup shedule dated 24/09/16 but on any one come to pickup my mobile after that i call custmor care for my issue resolving 10 times he/she assured me your order is pickup dated 26, 28, 30, /09/16, and 02, 05, 06/10/16 in one bussines day 16 days to go but return order is not pickup today s8 helpus me and ressolve my flipcart return order issue asvearly as possible my flipkart registed mobile no.[protected]
Thankig you

Dear sir

i have purchase a handset, redmi s prime from flipkart against order no.od[protected]
invoice as on 28.9.2016

i reced the handset as on monday, but when i open the handset nd use it
i have some manufturing defects, the product can not suport any 4s sim card, its a network related issue,
i want to replace the handset, i have complained of mi.com care no.
the faund the problem same, but the guide me to complain to flipkart toll free no., but from last 1 days i call on flipkart no. but there is no responce of my call, all the lines are busy of this helpline. i want to change the handset in doa /1 month replacement policy

pls provide some solution, as soon as possible

my name dinesh kumar
contact [protected]

Respected sir/madam..
I have a ordered a product on Flipkart on the first date of the big billion day(02 nd october).The name of the product was Reebok classic court men sneakers.I had a minor issues with the stitching on the product.And i want to replace the product for the new one.So I went to select the return option and then replacement But there was no option of Replacing in the Return selection box.But unknowingly i gave return and then selected refund ...after that i called customer care of flipkart to ask about the replacement but they said first they cancel the replacement and then they will check for the replacement and i got disconnected...and again I called the customer care and said about the replacement they said that Replacement cannot be made because the product was out of stock.But i had a confusion that they have said 30 days exchange policy but i cannot get it ...so kindly help me in getting the replacement of the product.I am not against flipkart on other any cause...the only thing that i need was replacement of my defective product
Thanking you

At the time of placing order the fastrack item displayed is completely different to the one which it is displaying now 2days after placing order. I didnt order for this product and i am not able to understand how the product order by me is changed after 2 days of order. I contacted Flipkart on this issue and they are saying that i have ordered only for that product . I have ordered total 3 quantity of the same product and they are saying that they dont have enough stock with seller and they have cancelled my product

My name is Vitraag Mehta. I am in grade 6. This was the first time I have ordered a laptop skin. I had bought an skin for my laptop and specified all my details I need. I have got an world map skin. It is what I have ordered but the size is not at all fitting. It is for a Mac book pro ( NO RETINA ) and they have delivered me a Mac book Pro with retina display skin. This is what I do not appreciate what has been done. So please change it as soon as possible or please do something about it.

Order Details
Order ID: OD[protected] Item)
Order Date: 2 October, 2016 7:54 PM
Amount Paid: Rs. 1029 through Cash on delivery

Thanking you and wait for your reply AS SOON AS POSSIBLE

Ordered on 5th Oct'16 at around 1300hrs
Order no. - OD[protected]

I have ordered Woodland sandal(Qty-2) and showing available on app and paid an amount of Rs.3294 through my SBI debit Card. Then i got confirmation message that Item will be delivered by 15 Oct, 16. Mentioned amount was debited from my account. Then after some time i got a message stating that Refund Processed, your refund of Rs.1647 will be credited in 2 business days. Same day i called to CCE and she told me that i am very sorry and order cancelled because retailer don't have stock for this sandals now. I asked that i need it so what should i do, she replied that we can't do anything . This is really ridiculous that such a big brand is doing blunder . If you don't have stock show at least out of stock and 2nd thing i got a message for refund of 1pair of sandal only .
To book this product i spent lot of time, now i want compensation.

Regards : Satish Kumar Khanna
E-mail: [protected]@gmail.com

I bought a pair shoes from Flipkart on 2nd October. I received a fake shoe today. I'm very disappointed Order Ref: OD[protected].
It's a fake company I want the seller banned. Flipkart sale is fake they are selling fake products. Big billion means sell fake products make millions. How can we believe if they give original products or fake. I have attached a pic. The box seems original but shoes is completely fake. Now how can I possibly believe whether they sell fake products or Original. I could have bought the shoe from other website for Slightly more money. Now that the sale is no more there. How can I get a good shoe in my budget. How can they sell fake products I'm still wondering.

Dear Team

In flipkart Aug'16 month i have purchased ASUS mobile, i am getting so many problems in that mobile so i have returned on 23rd of Aug'16. that time the executive had told with 7 business days amount will be credited in your account. After 7th business day i have called the customer care team they are telling it will take again 8 business days. For totally refund procedure they are taking 15 business days. I have purchased the mobile in CRIDIT CARD of citi bank. tomorrow is my due date i want to pay the full amount of Rs.8999.00 or-else they are charging late payment fee and interest everything.

Last two days i have calling the customer care they are telling i have forwarded issue to billing team, amount will be refunded on or before 6th Oct'16 refund request will be initiated.

I can't believe the Flip-kart company they failed means i want to the late payment fee and interest.

So kindly help on this,
And credit the amount of Rs.8999.00 to my account by tomorrow with out fail.

Anything regarding the complaint pls call Mob:[protected].

I have ordered moto epower and showing available on app also but next day normally checking my order list, there i have seen that my moto epower order is cancelled . Same day called to CCE and she told me that i am very sorry and phone cancelled because retailer don't have stock for this mobile now. I asked that i need it so what should i do, she replied that order now you will get your phone. Again i placed a order and done payment also but this time I got a message just after 5 min that your order has been cancelled and refund will be credited in 2 business working days. This is really ridiculous that such a big brand is doing blunder . If you dont have stock show atleast out of stock and 2nd thing almost 9500 INR is blocked .
Phone Ordered on 4th oct'16 around 10:00 PM
2nd Time on 5th Oct'16 around 4:00 Pm

Hi
I have ordered one LG television on flipkart on 1 st October 2016.The order no is OD[protected].
Flipkart send wrong item ie 32 inch tv (model LG VL74292) in place of 43 inch (LG model no 43LF540A). Now inspite of item available they are not replacing the item. The reason behind it is that price for the same product is increased now.
Kindly help me in this regard.

Hi,
Lenevo vibe k5 note 3 with tracking id fmpp[protected] is not getting switch on.
I have received my product on 26th september 2016.
I dont know what is the problem, mobile got switched off suddenly and not getting switched on.
Could you please assist on this.
It not even 10 days i bought the mobile. I am ready to replace/exchange also. Please suggest me.
My mobile number is [protected].

I purchased Moto E3 Power and got SD card free. But the card was defective and when I contacted to customer care to replace the product he assured me of refunding the amount of Rs 629, through SMS. After some time when I again contacted they told me to give Rs. 250 in my wallet which was not sufficient to purchase another SD card of same configuration.

I ordered sennheiser earphone on 01st april 2016 from Flipkart.com and i received it on 04th April 2016. it was not working after a month so as per product's warranty period i have couriered the product to their service center and those people are saying its fake product. Attached screenshot.

Please contact on my mobile no [protected] to elaborate.

I himanshu salekar. Complaint that you are misguiding the customer for the product wireless logitech b175 mouse .
Its price shows 499/- and for final payment its changes to 742/- when I add to cart its further changed 649/- so that i will forward my complaint in consumer forum against customer's attraction and miss guiding . I have attached a proof....

Dear Sir, I had cancelled the following orders:
OD[protected]
OD[protected]
OD[protected]

My flipkart account is showing "Refund successful! Rs...has been remitted through original payment mode", But I have not yet recieved any refund of cash in my account.

Pls. do the needful, so that I will get my cash back.

Regards,
Dr. Kali Charan Sabat
[protected]

I had purchased one product on October 2nd. October 3rd I wanted to buy newer one. So I bought new one on October 3rd and tried to cancel the other product which was booked on 2nd october.
But it s not allowing me to cancel the item. It is still not yet shipped and tried to cancel the item using customer care, they are saying that once it is booked, you can not cancel it. What kind of product they are selling ? I clearly told that I do not want that product any more and wanted to cancel. and Since it is not yet reached my place, telling them to cancel the product. But they are sayingt that cancel option is not possible for that product. I am really disaapointed with this.

Hello Team,

My Order id is OD[protected]. My order has cancelled from flipkart side.
Even after that they are not refund my amount.
Their executive said "You will get refund with in 24 hour". more then 48 hour as passes but still pending.
Instead of this, they are showing "Refund successful! Rs.246 has been remitted through bank transfer " .

Please so something.

Regards,...

I tried booking one redimi 3s prime and iphone 6 16gb, everytime it get cancelled automatically at the same of the order confirmation .
this happed 20 to 30 times, good thing is that item is in still in stock.

i got reply it is seller choice to cancel the order we cannot do anything sir.

OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
any many more times i tried atleast one should be sucessfull, but none of them all them get cancelled automatically without intimation at same time of confirmation .

also how seller could cancel order without any intimation and how flipkart allow that seller.