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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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Flipkart reviews & complaints page 1969

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S
Siddhesh@1394
from Mumbai, Maharashtra
Oct 4, 2016
Resolved
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Resolved

Address: 411038
Website: Flipkart

I ordered this wonderchef electric kettel on 24/09/2016 at rupee 1 with cod and the total was 41 rupees. And on 26/09/2016 flipkart automatically cancelled my product . Please do solve my issue...
Nov 14, 2016
Complaint marked as Resolved 
Verified Support
Oct 12, 2016
Flipkart Customer Care's response
Spoke to customer and informed due to price error order was cancelled.
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    J
    Jai Narayan Singha Roy
    from Noida, Uttar Pradesh
    Oct 4, 2016
    Resolved
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    Resolved

    Address: 731234
    Website: www.flipkart.com

    Dear flipkart team,
    I have purchased using my sbi debit card a purchase of rs 339 having transaction number txn#gs[protected] from your website naming printland back cover for htc desire 326g dual sim with order no[protected] on 22 september. But surprisingly aquiring your quality service team, one agent came to delivery address & asked for payment of the same. I guess this mode of payment is said cod but if the payment has been confirmed from your side then why the hell did the guy asked for payment at delivery time? Not only that, the guy has closed the complaint stating that it was rejected frm my side. Need proper justificatin from your side. Hope i dont need to give reminder for this issue, as i myself work in customer service sector & is very much aware of the systems & processes.

    Thanks & regards,
    Jai narayan
    [protected]/[protected]
    Jan 2, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 01, 2016
    Flipkart Customer Care's response
    Hello,
    Greetings from Flipkart!
    We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
    Call us:
    We're available 24 hours a day.
    [protected]
    Mail us:
    [protected]@flipkart.com
    Hope this helps !
    Thanks for shopping with Flipkart.
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      D
      Deepanjan Saha
      from Bengaluru, Karnataka
      Oct 4, 2016
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560037
      Website: www.flipkart.com

      On 2nd Oct 2016, @ 00:02 AM, had placed an order for an IFB Convection 23L Microwave Oven which was on offer on Big Billion Day(10% flat off via SBI Card). Payment was smooth. Order was successfully placed. Received an EMail in the next 3 minutes stating that owing to high volume of orders, and as an equal opportunity to the other customers, the Order stood cancelled. Immediately called customer support number[protected] to escalate the issue. No response till next day. Finally made a post on Flipkart Facebook Page. Immediately got a callback stating that my account was FROZEN due to some order cancellations that was made in the past(Although there was no prior notifications for the same). And the refund is initiated and is expected to be reversed to my Debit Card in 7-8 working days.

      48 hours later had called CC again knowing that the Refund Could not be processed due to Technical Issues and the team is working on that closely.

      No Email/Call until a post is made on Facebook
      May 10, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 09, 2016
      Flipkart Customer Care's response
      Issue addressed and refund already initiated, also TAT shared with customer.
      Oct 10, 2016
      Updated by Deepanjan Saha
      Order OD[protected]

      This is the 8th Day. Yet no refund amount reflecting on bank account. All mails are documented.

      1. Account blocked without any notification.
      2. Account blocked yet payment accepted.
      3. Refund NOT initiated on time.
      4. In coherence from the Customer Support/emails.
      5. Amount reversal NOT complete even on the 8th day.
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        R
        ravish mujavar
        from Mumbai, Maharashtra
        Oct 4, 2016
        Resolved
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        Resolved

        Address: Thane, Maharashtra, 421301
        Website: Flipkart

        I parvez ambilkar mobile no [protected]

        On 6-9-2016 we have order dress material id 0d[protected], but due to very bad quality of the product we have cancelled it, cancel id in[protected]; we have communicate 20 to 30 times on your toll free no, and always we get same reply that tomorrow courier person his coming at your address to collect the product & also taken my bank details for returning money, after 15 day these people saying that you have return it within 15 days and we have rejected your complaint and now it can't be return.
        Nov 20, 2016
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 12, 2016
        Flipkart Customer Care's response
        Tried to call customer number not getting connected as we have resolution hence email send to customer to share account detail for refund.
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          A
          Ankul Yadav
          from Gurgaon, Haryana
          Oct 4, 2016
          Resolved
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          Resolved

          Address: 110096
          Website: Flipkart

          MTT 3d return request was placed but agent arrived late.we requested him to come again but flipkart sent mail regarding return policy.i againt initiated request for return and they informed to pick item on 5 oct but they came on 3 oct and i was not in my home.now i am not getting any option to return in their website.i earlier also tried to contact on helpdesk number but they dont provide any option to get in touch with their agent.
          Nov 9, 2016
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2016
          Flipkart Customer Care's response
          Spoke to customer and resolved the issue.
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            A
            alurdhara
            from Alampur, Telangana
            Oct 4, 2016
            Resolved
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            Resolved

            Address: Kurnool, Andhra Pradesh, 518395
            Website: Flipkart

            My name is muralidhar, i ordered 3rd october 2016 - 12 clock, two mobiles that is intex cloud string v2 separately, that is order id : od[protected] and od[protected] each order worth rs. 4999/- total amount rs. 9998/- (4999/- + 4999/-), after ordered cancelled order, cancellation massage comes to my gmail account, but not recieved amount, my sbi account still not received any amount, my sbi account no : [protected], please refund the amount
            Nov 12, 2016
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 09, 2016
            Flipkart Customer Care's response
            Spoke to customer and informed him about the reason for cancellation..
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              R
              Randeep Singh Mangat
              from Samalkha, Haryana
              Oct 4, 2016
              Resolved
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              Resolved

              Address: Chandigarh, Punjab, 160022
              Website: flipkart.com

              I purchased a digiflip tab xt811 from flipkart 2 years ago. i accidently broke its screen . gave it for repair, its been 1 year it has not been repaired
              I request you to please, fix my tab ! i m ready to pay all costs related to the screen.

              it has been 1 year and no action has been taken yet, i have got the tab back home now.the tab may be collected from my house or the address of a proper service centre be given to me.
              Nov 14, 2016
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 09, 2016
              Flipkart Customer Care's response
              Hello,

              Greetings from Flipkart!

              We are unable to find the order details or contact information in the complaint shared.

              We request you to please contact our customer care at[protected] or mail us at [protected]@flipkart.com for immediate assistance.

              Thank you for shopping with Flipkart!
              Sir my product over heat i call ur ex 4 sep but they say hold line
              take step. and call drop. next day again call but say 10 day go. i cal
              in 10 day days but call drop it ur falt so ple take action to return
              this product or i complaint ur ceo and consumer forum.ple take step n refund it
              Item returned on July 8th, 2016 yet have not received my refund.

              Have made repeated calls but have not received anything but lame excuses like
              Systems are down
              Will get back to you etc etc.

              Today is 29th of September: Alomost 3 months ago returned your items
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                S
                Subrata@1
                from Bagula, West Bengal
                Oct 4, 2016
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                Address: Hooghly, West Bengal, 712136
                Website: www.consumercomplaints.in

                Yesterday, When I buying a sandisk 64GB memory card (price-Rs, 1099) through net banking, two times amount deduct my a/c(SB-[protected]) but payment confirmation notification not received my mail/mobile no.
                I want money back my a/c
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                  K
                  Keyur Vora
                  from Moradabad, Uttar Pradesh
                  Oct 4, 2016
                  Resolved
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                  Resolved

                  Address: 110075
                  Website: www.consumercomplaints.in

                  Purchase leeco mobile and due to quality issue in the product i cancelled the order. For return the product they committed me the date 30 sep, then 1 oct, 2nd oct, 3rd oct and then they automatically cancel the entire request. During this time they arrange the tech visit for the cancelled product!! Big surprised for me!! Once again i started communication and this fake people give me the 24 hour commitment with my complain id: in[protected]
                  Order id: od[protected]
                  Return id:[protected]
                  Return id:[protected]
                  Return id:[protected] and many more approved, auto cancelled, requested
                  Still waiting for pick up boy and my money
                  Pathetic service!! Want to take legal action on this people!!
                  Keyur -[protected]
                  Nov 18, 2016
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Sep 27, 2016
                  rajkh's response
                  I want my money back take your thing and return my money
                  Verified Support
                  Oct 12, 2016
                  Flipkart Customer Care's response
                  Spoke to customer and informed to check account statement if amount is not reflecting get back to us customer agreed for same.
                  I order and receive different product they charged 266 and i receive some 40 rs cheap footpath product what is this flipkart very cheap company fraud dacait
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                    C
                    CA Rekha
                    from Turaiyur, Tamil Nadu
                    Oct 4, 2016
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560059
                    Website: www.flipkart.com

                    I placed an order of 5 items through flipkart on 19/09/2016. But no order confirmation is received. After making payment, the system displays an error message but an amount of rs.3382/- is debited from my account.

                    I complained this matter before you on 19/09/2016 itself. My complaint no: is 17896315. Your customer support team replied that you didn’t received any payment for the order and contact my bank for further assistance.

                    I contact my banker on 20/09/2016 and register the complaint. They said to wait for 7 days. Now the period of seven days is over but no amount credited to my account.
                    Today on 30/09/2016, i contact my banker, he clarified that the transaction is closed. An amount of rs.3382/- is received by flipkart account and the bank transaction id is gupi[protected]. Therefore they are unable to refund the amount.

                    So kindly refund the amount. If it is not possible shall i register this to consumer court. Please reply.
                    Oct 6, 2016
                    Complaint marked as Resolved 
                    The reply from Flipkart is mentioned below: But my banker confirmed that payment is received by Flipkart and they gave me a transaction ID .But flipkart continuously said that no payment received yet.The reply is as follows: We are sorry to let you know that your transaction of Rs. 3382/- on 19 Sep 2016 was unsuccessful and its not settled with us as we did not receive the payment. We understand that you have been charged for the mentioned transaction. Please contact your card issuing bank for this and they will help you further. Hope this helps. Regards, Shilpi Sinha Flipkart Customer Support
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 12, 2016
                    Flipkart Customer Care's response
                    Hello,
                    Greetings from Flipkart!
                    We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
                    Call us:
                    We're available 24 hours a day.
                    [protected]
                    Mail us:
                    [protected]@flipkart.com
                    Hope this helps !
                    Thanks for shopping with Flipkart.
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                      S
                      simar279
                      from Chandigarh, Chandigarh
                      Oct 4, 2016
                      Resolved
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                      Resolved

                      Address: 1470001
                      Website: Flipkart

                      Order id OD[protected]
                      i placed a order two redmi 3s prime and paid payment through my debit card
                      after few days i got mail from flipkart that ur order has been cancelled bcoz of bulk . first there is no notification in their website that u cant get two mobiles in same order . they just used money circle game . they r using costumers money for ten days then return with useless issues
                      Nov 29, 2016
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 12, 2016
                      Flipkart Customer Care's response
                      Spoke to customer on and informed him that his order was cancelled due to seller constraints.
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                        A
                        ashishroy
                        from Delhi, Delhi
                        Oct 4, 2016
                        Resolved
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                        Resolved

                        Address: 147002
                        Website: Order Cancellation its own

                        I ordered Adidas yking shoes with order number : OD[protected] on big billion day got cancelled on its own without any information.I called to flipkart they said they cant do anything.
                        Nov 9, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        Oct 09, 2016
                        Flipkart Customer Care's response
                        Re-scheduled as call back..
                        My self sunny singh .i booked a product on flipkart.order id is OD[protected].the delivery was too late and when the executive come here they not talk properly and misbehave with me .and when i say to him plz open the package i want to check it.then he says no you can't check it. first you pay the payment then you will check.
                        I purchased Swipe Elite Hand set and Substandard Product supplied. Not Providing service.
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                          A
                          Abhishek Lot (Abhi)
                          from Mumbai, Maharashtra
                          Oct 4, 2016
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400078
                          Website: Flipkart

                          This is Abhishek. I have ordered iPhone 6. Everything went fine until payment window but the time I clicked on pay, it showed some error ad yet I received a message regarding payment for my phone has been made. The amount got deducted from my account but have not received a order confirmation.
                          Who is to be blamed? Will my order be placed? If not in how many days will my money get refunded to my account? Please be precise and true.
                          Nov 9, 2016
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2016
                          Flipkart Customer Care's response
                          Hello,

                          Greetings from Flipkart!

                          We are unable to find the order details or contact information in the complaint shared.

                          We request you to please contact our customer care at[protected] or mail us at [protected]@flipkart.com for immediate assistance.

                          Thank you for shopping with Flipkart!
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                            S
                            Sujit Mallik
                            from Kolkata, West Bengal
                            Oct 4, 2016
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 700065
                            Website: flipkart.ocm

                            My flipkart registered mobile no:[protected]. The kobo site says i must receive a key code from flipkart regarding ebook transfer. Which has to be provided to kobo for successful access to my book that i have purchased from flipkart. But i am yet to have one from flipkart. Currently i am unable to access my purchased ebook.

                            Thanks,
                            Sujit kumar mallik
                            Flipkart registered mobile no:[protected]
                            Dec 20, 2016
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 31, 2016
                            Flipkart Customer Care's response
                            Tried to call customer ringing no response hence email send to customer to get in touch with KOBO for ebook issue.
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                              A
                              Anibrata Das
                              from Muragacha, West Bengal
                              Oct 3, 2016
                              Resolved
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                              Resolved

                              Address: Cooch Behar, West Bengal, 736159

                              Item picked up but refund not received
                              return id[protected]
                              Nov 16, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Oct 09, 2016
                              Flipkart Customer Care's response
                              Customer has confirmed that he has received refund. So closing the case..
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                                S
                                Saiteja1016
                                from Gudivada, Andhra Pradesh
                                Oct 3, 2016
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                                Address: Krishna, Andhra Pradesh, 520011
                                Website: Consumercomplaints.in

                                I ordered gym kit on[protected] and i payed but till yet i dont get any information so i ask them to return my money but they say we dont return momey ur product will be delivered on 21oct2016 pls help from this problem i want refund
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                                  D
                                  Dip1989
                                  from Siliguri, West Bengal
                                  Oct 3, 2016
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal, 700120
                                  Website: Flipkart

                                  Respected sir,
                                  I sankar sur from barrackpore, lalkuthi, sanka banik colony, pin code - 700120. My order number is od[protected] i have received one thing from your side but after that i want to return the product. But the thing is whenever i ordered the pin code is wrong but still it has been delivered to proper address. Now at the time of return the delivery peoples continue told me that are you from new barrackpore? Is it mentioned in your details or not that i am residing from barrackpore or new barrackpore. What's wrong with you guys.

                                  Even i called customer care from the last 3 days and told him with proper address and pin code. I am the regular customer of flip-kart. Every time i mentioned one thing to customer care that if i received the product with wrong pin code then at the time of return why you tell new barrackpore. As soon as possible do your job otherwise i will take a serious issue against your managers and your delivery staffs.

                                  Name : mr. Sankar sur
                                  Address : barrackpore, sanka banik colony, lalkuthi.
                                  Pin code : 700120
                                  Mobile : +91-[protected]
                                  Nov 9, 2016
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 09, 2016
                                  Flipkart Customer Care's response
                                  Product picked-up and refund initiated..Closing the case
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                                    S
                                    sickntired
                                    Oct 3, 2016
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700075
                                    Website: Flipkart.com

                                    On october 2, 2016 my email address has been receiving a bunch of orders from flipkart.
                                    The delivery address for one of them was to the below receipient but the email address was mine.
                                    Arunima das ph: [protected]
                                    15/136, jheel road, bank plot.
                                    Kolkata - 700075
                                    West bengal

                                    A few other orders were fraudulently entered with my name and a different address.

                                    Here are a list of malicious orders misusing my name and email:
                                    Od[protected]
                                    Od[protected]
                                    Od[protected]
                                    Od[protected]
                                    Od[protected]

                                    To be clear, i have no account on flipkart, i have no relation with the above person and i have never ordered anything from flipkart ever. I did not get any proper response from flipkart on the above despite contacting them numerous times. Please resolve this asap and block this fraudulent account
                                    Oct 4, 2016
                                    Complaint marked as Resolved 
                                    Flipkart has deleted the fraudulent account that used my email address.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 01, 2016
                                    Flipkart Customer Care's response
                                    Product was delivered to customer and same was update.
                                    Verified Support
                                    Nov 01, 2016
                                    Flipkart Customer Care's response
                                    Ignore previous note as issue was resolved closing case.
                                    Adding image of one of the orders
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                                      R
                                      Rajagopalmba
                                      from Kolkata, West Bengal
                                      Oct 3, 2016
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                                      Address: Chennai, Tamil Nadu, 636702

                                      Actually I bought Moto g3 charger from the day one itself it's not working somehow I managed but today nothing to say about the product, I already bought some other product like mobile and other products but this is the new to me facing big issue with the charger,
                                      please help me
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                                        rahulmandal
                                        from Bhubaneshwar, Odisha
                                        Oct 3, 2016
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                                        Address: Howrah, West Bengal, 711202
                                        Website: www.flipKart.com

                                        I had complained to replace a phone which is bought from flipkart. After that within 2 weeks rear camera got damage .I bought the moblile from west bengal after that i came orrisa for some personal issue.So i want to replace it from orrisa .I called at customer care of flipkart and said that i want to replace the phone from orrisa and gave details odf addres.But they do not replace the phone .After a week from the complained date i called agin but they said that your given addres is not updateted.
                                        product id:OD[protected]
                                        Regitrated mobile no:[protected]
                                        contact no of my:[protected]
                                        So my ernestly request is that solve my problem as soon as posibble.
                                        Flipkart customer support has been notified about the posted complaint.
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