Flipkart Complaints & Reviews

Id no - od[protected]
I oredered xiomi note 3 from flipkart. My phone is shipped at ghansoli hub it is near 1km from my house it is undelivered due to incomplete address, plz contact me.
Email id - [protected]@gmail.com

Order id: od[protected]

Hello,

I received a call from the flipkart executives that your order will be replaced or you will be refunded. They called me on 5th of september on the occasion of ganesh chaturthi. I told them i am away at the moment can you call me tomorrow. They said okay, will call you on tuesday that is 6th of september.
I havent received any call or no replacement notification was given to me. And when i called on the same number, it says switched off

Although, i tried complaining again and here my status says your complaint was resolved. So vague and fake support.
Can anyone help me out here!

My previous complaint as below.

Hello,
I bought an iphone 6 on flipkart with 10 days replacement feature. Anyways, my device was okay within 15 days but it has started to bug me with various issues. Battery problem, speaker disability sometimes. When i spoke to flipkart executives, they aren't giving me any support. I want replacement.
Order no - od[protected]
Order placed date - 9th aug

To which they have called

Dear sir,
Poor quality and broken furnitures of spacewood sold by flipkart (Order no. Od[protected]
I order the one set of bed, wardrobe & side table on 12th of aug 2016, on 25th aug 2016 i received call over the phone from safexpress guy for delivery he asked to arrange 3-4 people to get unload goods at my door step. I informed him that i already mention my full address in which i also mention 3rd floor. After seeing...

Dear consumer,

Last four days back i bought mobile model number:leeco le 2 (Rose gold, 32 gb). But yesterday mobile charger & battery backup problem came. So i had discussion with company authorized person for return the mobile but this is not happened.
Note:company technician certified mobile charger & battery backup problem.

Conclusion:kindly take it as a high priority and now i am attaching invoice receipt.

My complaint is that flipkart is taking money from customers, not delivering items and also not making any refund. They expect the consumer to haggle with them for their money and they keep on making statement that it would be refunded in 8 days. Also, their call center agents are uncivilized, uncouth and have no respect for the customer.

I placed an order at Flipkart on 05th Sep 2016 for Crocs Casual Shoes (order No. OD[protected]. These shoes were shown as available, there was no message of limited stock too. I made credit card payment for this item. After the payment was successful, I got a message from flipkart that the item is out of stock and payment done was Rs. 0, though the amount was already deducted from my credit card as per confirmation message received from the bank.
Issue was raised with call center, they acknowledged that they cannot see any order or payment for the item and promised to resolve the issue by end of the day.
At the end of day, the order reflected against my name. Subsequently, i cancelled the order as Flipkart call centers has given no guarantee on the item delivery. On cancellation, again the refund amount was shown as 0.

In an order no. od[protected], i ordered a kurtha set from flipkart.com. on 8th augest 2016 i got a wrong product. i asked for the replacement and flipkart arranged for pick up on 12th augest 2016. from that date till now neither the replacement nor my money was refunded. even after calling them 4-5 times. requesting for refund form the company.

Pigeon favourite ic 1800 w induction cooktop not working. Received a defective product. Placed return request with return id[protected] on 31 august but no reply from flipkart till now. Please help return this product

I have ordered iphone 6s through flipkart on[protected].
I have made the payment through my credit card and my delivery was on[protected].
I have waiting for the delivery and finally today i. E.,[protected].
I have got a message that the order was cancelled due to lack of stock.
If there is no stock they shouldn't have taken order and take the payment from the customer after a week cancelling and giving a message to the customer that amount would be refunded in 7-10 business days.
This is seriously an issue to be taken action.
As we were waiting for the product many days and without any permission cancelling the order and again wasting the customer time for refunding the amount of 7-10 days..
Finally flipkart is wasting customer time and not at all secured website and now am worried about my money and i need to wait for more 15 days to get my money and to buy phone.
Please take an action on this issue i have everything order id and screen shots of the cancelled order.

Mail [protected]@ [protected]@gmail.com

Regards laxman teja,
Thank you.

I regret to inform you that i have ordered a red tape men black sandals on 29th aug'16. but i have not yet received the same. kindly look into the matter. i got a message from the delivery boy (order rejected : red tape men black san.. with tracking id fmpc [protected] will be returned to seller since the product was not accepted during delivery. contact flipkart.com cs for further assistance.) the content in the message is not true. the delivery boy has not contacted me.

I ordered iphone 6s on flipkart on date 3rd sept'16 because they said guarantee 1day delivery but order is not yet received. i called their customer care services 3times but they are just keep increasing resolution time and saying we are looking into it and not providing valid reason for the delay. please do the needful asap. thanks

Please find below order details.
Order #od[protected]
Current order status : payment approved.

Also, please find attached photo for more details.

Dear sir/madam

This is to inform you that, i was purchased a swipe elite mobile in the month of 26th november 2015 through flipkart. which imei no [protected] and my tax invoice no f0cl9del16-28238.
After some months my phone had some serious issue like

1) its touch screen not working well
2) its volume and power key is also dead.

When i was know about these things i submitted my phone at swipe elite customer care office at faridabad on the date 11/07/2016.

But still company is not responding.

I do not understand what type company handset selling you are? this is really unsatisfactory from customer care service.

I ordered a samsung hs-130 headphone on flipkart... its price 649
Flipkart says the headphone is original but when i received my order parcel and use it then i fell and check it's totally fake and duplicate item... and then i call flipkart cust. care. a executive says my refund request under processing... still pick up not sent
I want to take a step against flipkart...

The return that was initiated for the pick up of the wedges on 30th august 2016 (Tuesday).

There is a mismatch in the return picked up y flipkart and they are not returning back.

I have escalated this issue several times thru several channels to flipkart its falling on deaf ears. Please take this on priority or else i will take a legal action.

A different product was returned (Picked up) (Charles and keith wedges - grey box)

Please return that back (Belongs to me - charles and keith) and i will return the studio 9 wedges (Belongs to flipkart) back.

Thanks,
Namrata idnani
[protected]

I had placed a flipcart order tracking id:[protected]... It was placed on 17 th aug but till now it was not yet delivered.. The had initiated the refund on 3 rd september without any intimation there is no compemsiation for this.. I had call to flipcart cuscare they said there is no compensiation.. Regno:[protected]
Contact no:[protected]

I have ordered a mobile from flipkart and initiated the return and refund for the same i emailed them several times on status and they keep on saying like it will be done today and tomorrow and when ever i email them there is no proper response from their end i have all the mail proofs for the same the mobile is damm over heating and the pick up has been initiated but no one has come to pick the product if i esquire on the same they say it will be done tomorrow every time they say same and escape no update

I have received my my product (Lava 40 handset worth 1564 rupees) on 31st july 016. But due to some technical problems in the phone, i have returned it on 6th august 016. Also i have given my bank details along with it. As the technical problems were detected by the flipcart team, they agreed upon refunding my money until 18th august. But instead of having 10 day return policy. Today is now 6th september and still they have not refumoneymy money. I have called flipcart support centre upto 6 times, and each time they are promising that they will refund my money in next 24 hours. So i am hoping that your team will resolve the issue as soon as possible. Below i am providing some images that might help you in your process. Thank-you. Yours truly, chaitanya shirsat

I've booked Samsung Microwave on August 15th 2016.
However, order has been cancelled before the product arrives.
Cancellation is done on Aug 17th.

As soon as cancellation done, I've got a message saying Order has been cancelled and money will be refunded to your bank within 10 working days.
and I've got a call from customer care on August 21st saying that they are having some issues and will refund within next 2 working days.
Since then I'm calling everyday and customer care executive are really helpless on this, they simply saying they will resolve the issue as soon as possible but no response from them in anyway.

Every alternate im getting message saying that you case is escalated and will resolve the issue as soon as possible. Its been a month still no refund even my credit card bill is been issued and i need pay for that as well.

Please refund my amount with penalty as its been pending since from a long time and testing customer patience and money for no-reason.


Till today the money is not refunded and getting message saying the case is been escalated and will resolve in X working days. Please help out.

I have ordered the leeco le 2 phone under exchange offer with my old motorola moto e phone and paid with citibank card with 10% cashback offer.
Order no: od[protected]
Item: leeco le 2 (Rose gold, 32 gb)
The address to be delivered on was filled by your customer care agent, which was confirmed that it is deliverable. It was to be delivered today on) 5 sep 2016 as shown in my account status at flipkart.com website. And the product was dispatched on 31 aug 16. But on the day of delivery ie 05 sep 16 it was cancelled by flipkart without even informing me. I want this phone with the same offers, i could change the address if required.

Please help me in resolving this issue.

The flipkart is using these malpractices and harassing people.

Hi Team,

Please take action against Flipkart. They are cheating on people sending bad products and when we ask them for replacement, they simply said its not possible.

Recently I bough a Lenovo K5 Note from Flipkart and upon receiving I saw that the sim slots are not working. SO i asked for replacement but they denied on my face and kept on harassing me saying technicians will come this day or that day. Why are they then saying 10 days replacement, whereas i requested return within 2 hours of receiving the product. Please help and take action

Name - Gaurav Datta
Email - [protected]@gmail.com

Hi am Anil, mane ek Night vision Goggle Order Kiya tha Order ID[protected] Flipkart se Order Kiya tha 30/08/2016 ko, Total charge 369rs, But muke wrong Product delivered hua hai, Mane Jo Dekhkar order Kiya tha wo product nahi hai, So Plz Iss Wrong Product ko Change kare. Contact no. [protected]/[protected], 5 days ka wait karne ke bad bhi Wrong Product recieved hua hai, .