Flipkart Complaints & Reviews

Address: Bikaner, Rajasthan, 334001

I purchased a datawind tablet which is defected so I lodge complaint for return it back but stoic got no refund.
I am thinking to take legal actions.

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Address: Bangalore, Karnataka, 400070

Website: www.flipkart.com

OD[protected]
I purchased wardrobe from Flipkart in July. It has been 5-6 weeks now and still I am not able to use it despite raising multiple complaints. After complaining regarding damaged product I was given assurance that it will be resolved by 29 Aug, but there was no follow up, no action, no call nothing from their side. When I call again they say will update by Sep 10 and are not giving any visibility regarding the process ahead despite asking multiple times.
They don't understand the inconvenience caused to me since last 5 weeks and still are not giving any proper response. I have written them clear mails asking answer to two questions but no reply from them. Apart from product their customer service disappoints the most.
Regards
Kartik ([protected])

Flipkart customer support has been notified about the posted complaint.

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Address: 560100

Website: Flipkart

We get a message that the product will be delivered by this person and his contact number. When we call on that number it first goes to Ekart then we get busy tone on the same number. This is how Flipkart earning money?
I called on the same number 12 times and wasted around 30 rupees without talking to the person. Think about it how many people will be calling on the same number and wasting money like this.
I expect strict action on Flipkart on this.

Thanks,

Dec 7, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

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Address: 411011

Hi,

This is regarding the order no - OD[protected]MI 5 Black), the product got delivered on 28th Aug 2016 and it seems that the product delivered is a defective one and I am facing hell lot of issues as described below.

Soon within 20 hours of delivery I raised a return request on 29th Aug 2016 at 12.14 PM as promised by Flipkart for 10 days of return.

It's now more than 3 days and you still haven't assigned anyone to pick up the phone, I am calling you many times but still no actions taken (I am getting irritated with your fake promises).
I was not at all expecting such things at least from Flipkart :(.

Issues:

1. The phone delivered heats too much even with just one or two apps running.
Even when the I take a picture thru camera app or call someone with phone dailer it heats too much and temperature is above 42 degrees :( (Note that there are no apps in background). It also overheats while normal charging with no apps in background this is just ridiculous.
I am just wondering how it will behave if I play some games in it :(.

2. Sound quality is too low in both speaker as well as while using headphones (same things works fine in other mobiles).

3. Camera is worst in low light even my Lenovo A6000 is better than MI5 in these conditions.

4. Battery drains fast it won't last a single day with just normal usage.

Please reverse pickup the phone and refund my amount ASAP.

Thanks,
Ali Mahedi

Flipkart customer support has been notified about the posted complaint.

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K

Keerank

from Mumbai, Maharashtra

Sep 3, 2016

I don't see any Defects...

Those are just cons of MI phones... standard poor features... where is the defect?

You should have read consumer reviews before buying one... These are mentioned as Cons of the phone..

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Address: 3020115

Website: Flipkart

Sir, I've lost the original copy of my bill of Redmi 2 which I've purchased from flipkart OD[protected]
Please help me to get a copy of my bill.
Thankyou

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Address: Hyderabad, Andhra Pradesh

Website: Flipkart

I purchased Kenstar 10 L Storage Water Geyser on 19th july. During payment from my ICICI credit card 1400 amount was debited twice.

I complained through call and they told to send my credit card statement for July and August to [protected]@flipkart.com which is not a valid mail ID.

I confirmed with ICICI that no amount was credited from flipkart in the months of July and August.

This not fair to support to customers after purchasing goods. can you please check this or can I file a complaint in consumer court?

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Address: Gwalior, Madhya Pradesh, 474001

Website: www.flipkart.com

I ordered Retina Car charger from a FLIPKART but they sent wrong product two times so I decided to return the product and get my money back but they did not refund a single penny.i mailed them continuously but they always extend their deadline 29 August 2016 to 30 August to 31 August now they do not give me a single reply.here I also attach the invoice and the following mails screenshot.please find the attachment below-:
Rahul Singh Chauhan
[protected]

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Address: 560034

Website: flipkart.com

I am ordered lenovo vibe k3 note 32 gb on 25 august 2016 from flipkart on prepaid option from hdfc bank credit card emi and cancelled on 26 august 2016 but my money Rs 13499 is not refunded back from flipkart i am calling customer care many times per day but they said your money is credited back after 8 working days some time customer care is not answering my call please help me
My order number is OD[protected]

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Sep 14, 2016

Complaint marked as Resolved

Company taking 8 days for refunding money

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P

pritis

from Etawah, Uttar Pradesh

Sep 2, 2016

Flipkart is considered to be one of the renowned company but it play delay tactics in returning refund in-place of giving damage product ...

So, " Before you order You should think a lot "

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Address: 560034

Website: Flipkart.com

My account id is [protected]@gmail.com.i purchased a redmi note 3 from Flipkart which was delivered on 29th of august. I was shocked to see there is no charger in it.When I called to the Flipkart executives and requested them to sent me a mi charger, they said they can only give 300rs. in Flipkart wallet.what can I get in 300rs. I said strictly many times to forward a request to ws retail to send me a charger from 3days.these Flipkart executives said we will mail or call you in 24hours.i have been waiting for three days for their response, but I got none! Yesterday night I called them and again reported my problem suddenly the phone battery which was like 15% went to -2% and again when I kept charging it show 100%.i didn't touched the phone for an hour to keep it charged.After I came to know the phone got shutdown and and not switching on whatever I do and it isn't charging too. I DEFINITELY know in my bones that this Flipkart website has sent me a refurbished damaged piece. Today morning I called them for a replacement and again he is saying we will contact you in 24hours.This became like a excuse any statement "we will contact you in 24hours" every time. Very worst service from Flipkart.i wonder why do you need 24 hours, are you travelling through a bus to reach the seller Damn it!! I have been talking to these Flipkart executives like hours, And they can't even resolve my problem & one even Rejected my call while am talking for 45minutes!! If I don't get Replacement soon am sure am gonna sue you guys, i will definitely file a case against you, Mind it! Don't test my patience.

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Address: Kolkata, West Bengal

Website: flipkart

I ordered 2 (two) gridstones Men's V neck blue T shirt vide order Item ID [protected]. the poduct was delivered on 01/09/2016 but on opening the pack we received 1(one) T shirt instead of 2 though the bill was done for two items and was paid accordingly. Courier AWB No is[protected]. when contacted with the delivery boy he told me to complaint online about the problem as he can do nothing on this issue. please look into the matter.

Oct 15, 2016

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2016

Flipkart Customer Care's response Hello,
Greetings from Flipkart!
We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
Call us:
We're available 24 hours a day.
[protected]
Mail us:
[protected]@flipkart.com
Hope this helps !
Thanks for shopping with Flipkart.

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Address: 683104

Not getting 3G internet in my phone

Sep 01, 2016

Updated by sailesh sekharan Not getting 3G internet connection in my mi note 3 phone

Sep 01, 2016

Updated by sailesh sekharan Plz solve as possible

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Address: Mumbai City, Maharashtra, XXXXXX

Website: Flipkart.com

Flipkart. Send me this msg I recieved tv on 27 August 2016 still installment not done I call lot of time they are not answer properly when they install plz do the needfull.

We would like to inform you that we have scheduled your Installation and Demo for the following item in your OrderOD[protected]

ITEMQTYSeller: OmniTechRetail

Onida 60cm (23.6) HD Ready Smart LED TV

1

The Installation and Demo will be completed by Wednesday, Aug 31, 2016. Your ticket number for the Installation and Demo with onida is 1608D[protected].

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Address: Allahabad, Uttar Pradesh, 122004

Website: flipkkart.com

In the box only camera pouch or cable are there but not main camera . 2 complaine are rejeceted then approve 3 times and then cancelled replacement 4 times then say that you are increasly high number of return done or say there is not any refund or replace done order id is We've not arranged a replacement /refund for the following item/s in your order OD[protected].

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Sep 01, 2016

Updated by rohan kumarr io want refund but flipkart not done flipkart cancelled my replcemenet or refund refund 10 times and say only wait

Sep 01, 2016

Updated by rohan kumarr seller is approver onWe've arranged a replacement for the following item/s in your order OD[protected].
23 aug but flipkart on 26 the replacemet is done but in morging flipkar torder OD[protected].
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Update / Your return request against your order - OD[protected] / Feedback requested
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Flipkart.com [protected]@flipkart.com via dynect.net
11:51 AM (7 hours ago)

to me
Flipkart.com ORIGINAL
PRODUCTS CASH ON
DELIVERY FREE & EASY
RETURNS 100% BUYER
PROTECTION
Hi rohan kumar,
Greetings from Flipkart.com!
We regret to inform that seller has disapproved your return request for following items in the Order OD[protected].
Help us improve by sharing your valuable feedback.
ITEM QTY RETURN ID
Seller: ZoomSquare

Sony Cyber-shot DSC-W830/BC Point & Shoot Camera
1
[protected]
If you are not satisfied with the response, you can avail of Flipkart buyer protection programme by writing to our Disputes Resolution team at [protected]@flipkart.com or reaching out on contact. We hope to resolve your issue at the earliest.
We apologize for any inconvenience caused to you.
How likely is it that you would recommend Flipkart to a friend or colleague?

Please rate:

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0 |
1 |
2 |
3 |
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5 |
6 |
7 |
8 |
9 |
10 | Very likely
Your response will be recorded and you will be redirected to our feedback form.
What Next?
Visit returns FAQ section and if you are not satisfied, you can avail of Flipkart Buyer Protection Program by writing to [protected]@flipkart.com
Any Questions?
Please get in touch with our 24x7 Customer Care team.
Flipkart.com

24x7 Customer Support | Buyer Protection | Flexible PaymentOptions | Largest Collection

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Sep 01, 2016

Updated by rohan kumarr again my replacement is cancell through courier partner in mail sent to this
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Cancellation of your order OD[protected]
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x

Flipkart.com [protected]@flipkart.com via dynect.net
4:06 PM (3 hours ago)

to me
Flipkart.com Download APP DOWNLOAD APP

TRACK
ORDER

CANCEL
ORDER

FREE & EASY
RETURNS

CUSTOMER
SUPPORT
Hi rohan kumar,
Greetings from Flipkart.com!
We would like to inform you that we are processing your cancellation request for the following items in the Order OD[protected].
ITEM CANCELLED QTY PRICE/UNIT
Seller: ZoomSquare

Sony Cyber-shot DSC-W830/BC Point & Shoot Camera
1
Rs.7990.00
Please note that items were already dispatched by the Seller and we have initiated cancel request with the courier partner. In case delivery is attempted, feel free to reject the shipment with the reason as already cancelled.
Your refund would be initiated as soon as our courier partner confirms the cancel request. Notification will be sent when refund is processed successfully.
The amount of Rs. 7990.00 towards the order/item will be refunded to your bank account/card by 10 business_days.
Help us improve by sharing your valuable feedback below.
How likely is it that you would recommend Flipkart to a friend or colleague?

Please rate:

Not at all likely |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 | Very likely
Your response will be recorded and you will be redirected to our feedback form.
What Next?
Track your order status here.
Any Questions?
Please get in touch with our 24x7 Customer Care team.
Flipkart.com

24x7 Customer Support | Buyer Protection | Flexible PaymentOptions | Largest Collection

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Sep 01, 2016

Updated by rohan kumarr please say that costomer wants refund of the product

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Address: Navsari, Gujarat, 396321

I have bought Revlon concealer cost rs 310 + 20 tax..but the product was damaged.so i returned it very next day.its been more than one week but i didn't receive my refund amont.my order id is OD[protected]...i called them hundreds of time but they are keep telling me that your problem will resolve tomorrow..i got my parcel on 21th august and i return it on 22 august.

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Address: Jaipur, Rajasthan, 302012

Website: flipkart.com

Flipkart mentioned and promoted LYF Flame 8 Phone with Jio Offer.

According to Flipkart buyers will get Jio Preview Offer, So I ordered the same phone
After so much frustration I got Jio Sim but only with 2 GB Data, when I supposed to get unlimited data as Flipkart Promised.

Now I want to return phone as I did not get offer as promised

And I also want to register a case against flipkart.com for this fraud

If some one want to join this please post your feedbacks here

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Address: Bangalore, Karnataka, 560034

Website: www.flipkart.com

I have ordered Onida 6.5 kg Fully Automatic Top Load Washing Machine with order id OD[protected] and cancelled on same day. The order status shows me 'we are processing your request' since 20 days and the refund process not initiated since 20 says irrespective of repeated calls and emails to their service centers. They always say 'You will get update within 24 hours' but many 24 hours passed. I request immediate refund of my money from Flipkart.

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Address: Bangalore, Karnataka, 425201

Website: flipkart

Sir, i was buy the sandisk-16gb pendrive usb 3.0drive before 2 months and its having dual support pendrive i.e OTG as well as USB so now problms in a otg support n do not connecting any type of otg support mobile phone.At that time of buying a pendrive was correctly operated.On a my pendrive having 1 year warranty so take it my pendrive or take a action on my complaint as early as possible n immediately replace it.thank u.

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Address: Mumbai City, Maharashtra, 400011

Website: www.consumercomplaints.in

Dear sir,
i had buy new mobile hand set zenfone max ZC550 on dated 11august 2016.order id OD 4000 . still i have not receive tax inovice or purchase bill of my mobile handset, kindly send it urgently .

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Address: Karnal, Haryana, 132001

Website: Flipkart.com

I bought redme note 3 from flipkart on 23aug2016. But due to hardware issue the phone get pattern lock automatically. Theteam assured me that they will do replacement or refund of my product. But no refund or replacement taken by them. Day by day i am mailing & doing call but no positive response from their side.

Can i expect resolution for the same.

Order id of my product is od[protected].

+3 photos

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Sep 01, 2016

Updated by pp1991 Now they told me 24 hours more. 24 Hours also has passed but no refund is requested.

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Address: Bangalore, Karnataka, 600088

Website: www.flipkart.com

I bought the product citron cic 002 induction cooktop on 05.06.2015. From july 2016 it stopped working and i called flipkart customer care and the gave me a wrong service centre number for the induction cooktop, i called the number given by flipkart and they told me its a wrong number given by flipkart. Further i sent a mail to flipkart stating these things and for the past one month i am yet to get a proper reply for the service centre number. Flipkart is trying to cheat by sending replies like "we are looking into the issue". Flipkart could not even locate my order in their website. I have the invoice for the same product which i have purchased. Last monday i got a call that flipkart will be arranging return of the product and money will be refunded but till now no person has turned up. I could not even escalate the issue as flipkart does not provide email id of higher authorities. I hope i will get a solution by submitting this complaint in this forum. Please see the attached invoice.

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1974

Datawind Tablet

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Disappointing product/post delivery service/customer service

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Contact number

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MI 5 Black 32 GB Defective Piece

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Redmi 2 duplicate copy of my bill.

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Multiple deductions on my credit card during purchase of OD206580736738936000

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Refund not completed yet.

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Order cancelled but money not refunded back from flipkart

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They Sent me a refurbished piece without charger

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Received 1 item as against 2 items ordered

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Phone mi note 3

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Onida led tv not install

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Main camera is missing from the box

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Refund not recived from 10days

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Fake Jio Offer to Sell LYF Flame 8

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No refund from Flipkart

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To replace my sandisk 16gb pendrive.

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Not received new mobile tax invoice

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Refund amount problem

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Citron induction cooktop od303038174810641300

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