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Flipkart Complaints & Reviews

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R
Ratin
from Pune, Maharashtra
Sep 26, 2016
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Address: 487001
Website: Flipkart.com

My order id is od[protected]

I calling many times in flipkart. They are not refunding my money as i have raised return and replacement request many times. My mobile loudspeaker is not working. I sent it back to gaziyabad address given by customer care but they sent it back to us. Please help me. Whenever i call they say they are looking into the issue. But it's been 20 days, we are just help less here. Not getting any resolution for the issue.
Nov 22, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Sep 26, 2016
Updated by Ratin
My order Id is OD[protected]

I calling many times in flipkart. They are not refunding my money as I have raised return and replacement request many times. my mobile loudspeaker is not working. I sent it back to gaziyabad address given by customer care but they sent it back to us. Please help me. Whenever I call they say they are looking into the issue. But it's been 20 days, we are just help less here. not getting any resolution for the issue.
Verified Support
Oct 18, 2016
Flipkart Customer Care's response
Issue resolved.
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    R
    Rajnish Doi
    from Bengaluru, Karnataka
    Sep 26, 2016
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    Address: Bangalore, Karnataka, 560048
    Website: www.flipkart.com

    I purchased ac from flipkart. It was worst experience i ever had. They gave me a defective piece and charged me 3000 for installation of ac. When i asked for refund they refused to take it back. Don't buy any electronic items from flipkart, especially the one which needs installation. I wasted my 5 days in all these mess and in the end i lost money time and i have a creepy product which i had to sell to a kabadi.
    Flipkart customer support has been notified about the posted complaint.
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      Litu Das
      from Kolkata, West Bengal
      Sep 26, 2016
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      Address: Khordha, Odisha, 751009
      Website: www.flipkart.com

      I have purchased 7nos of pro kitchen products from flipkart on 24th Sep'16. I have made the payment via credit card & accordingly I have received confirmation mail from flipkart & also the provided me the delivery partner n expected date of delivery.. Suddenly in the evening I received a mail that all my products are cancelled and they'll be refunding my amt.. I was shocked as this kind of cheap service is not at all expected from such a giant brand image like flipkart.. When I 📞 their customer care they told me that due to huge demand of the products they have cancelled my order.. I asked them y all my products are cancelled then they didn't had any answer... All the correspondence will be shared by me if required... Now it's an earnest request to kindly deliver my products to maintain its brand image.. Hope this complain may shower some positive results..
      Flipkart customer support has been notified about the posted complaint.
      Sep 26, 2016
      Updated by Litu Das
      There are 7 products but I have provided order ID of 2products
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        A
        asikali
        Sep 26, 2016
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        Address: 627103
        Website: Consumercomplaints.in

        Dear,
        Regarding Order Confirmation# [OD[protected]].
        I'm ordered on[protected]. And you send waybill#[protected] for Ecom Express.
        Daily I make tracking of my consignment.
        Yesterday I saw status it's showing consignee not available. (Sunday).
        Ok no problem. I awaiting today also. Till now I waiting for delivery. But now it's showing same status "consignee not available". I don't know why they're making like this. And one more the delivery place near my house only 5 km (valliyoor). And also l mentioned my mobile number also in that delivery point address. And also I tried all customer care numbers. Delhi, Salem, tirunelveli, nagerkoil. But no response. So please reply me the reason of my non delivery consignment. Don't put again"consignee not available". Otherwise give me the contact person number - valliyoor. Thanking you. By Thamim
        Flipkart customer support has been notified about the posted complaint.
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          S
          suryanaresh
          Sep 26, 2016
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          Address: Chennai, Tamil Nadu, 600116
          Website: www.flipkart.com

          I have ordered the cradle to my niece on sep 17th 2016. The scheduled delivery is 19th sep 2016. I didn't received the product until 21st sep 2016. I had called flipkart customer support and they assured the delivery on or before 24th sep 2016, 8.30 am. I didn't received the product even after 24th sep 2016. Today is 26th sep 2016. I had many calls with flipkart customer care. They say not to worry and my product will be delivered by 28th sep 2016. I asked them if it is not delivered, then their answer is to cancel the order and re-place the order again. This is very bad.

          I had talks with customer care for hours but no resolution. They asked me to wait that's it.

          The product is not for me. It's a cradle. My niece suffering a lot for her sleep. No one understands the problem as it's not their kid. My niece got vaccinated on 24th and she is unable to sleep on bed with the pain. But these people never understand anything.

          The team should give utmost importance as the product is for infant baby.

          They called me finally and told me to cancel the order as they cannot deliver it. I would be very happy if they had told me this when i called them on 21st. I don't know why they made me wait these many days and telling me now to cancel the order.
          Flipkart customer support has been notified about the posted complaint.
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            J
            Jas Desai
            Sep 26, 2016
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            Address: 380009
            Website: Flipkart.com

            Mere ko do product deliver hue to vo products photo me bataye the usse different the to mene return kiya lekin aapki c.g.road wali office mese return cancle kar diye jate hai mere ko kai bar aisa kiya hai mereko mera refund chaiye aapne galat product bheja to mene return kiya usme meri kya galti hai

            Flipkart me c.groad hub ke manager aur usme job karte hue logo ko samjana chsi ye ki flipkart me se jo shirt received hua hai vo dushra hai to galti flipkart ki hai aur mene wo shirt return kiya fir bi flipkart ne refund nai kiya hai so flipkart ko apne grahako ki padi hi nai hai so agli bar koi bhi flipkart se shopping mar karna flipkar ek bahut bada fraud hai wo apne grahako ko cheat karta hai so please flipkart mese mat kharidna
            Flipkart customer support has been notified about the posted complaint.
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              P
              Pieu Manna
              Sep 26, 2016
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              Address: 700157
              Website: flipkart.com

              I have purchase a Puma shoes on in which sole is getting separated from the shoe. It is only 1 month old. I launch a complain within the specified time but no action has been taken and my complain has been rejected. Kindly take care of my issue with high priority on a urgent note or else I have to go for higher level escalation. I need exchange of it
              Flipkart customer support has been notified about the posted complaint.
              Sep 26, 2016
              Updated by Pieu Manna
              Does flipkart gives us such bad product? I feel we are being cheated by flipkart
              Mere ko do product deliver hue to vo products photo me bataye the usse different the to mene return kiya lekin aapki c.g.road wali office mese return cancle kar diye jate hai mere ko kai bar aisa kiya hai mereko mera refund chaiye aapne galat product bheja to mene return kiya usme meri kya galti hai

              Flipkart me c.groad hub ke manager aur usme job karte hue logo ko samjana chsi ye ki flipkart me se jo shirt received hua hai vo dushra hai to galti flipkart ki hai aur mene wo shirt return kiya fir bi flipkart ne refund nai kiya hai so flipkart ko apne grahako ki padi hi nai hai so agli bar koi bhi flipkart se shopping mar karna flipkar ek bahut bada fraud hai wo apne grahako ko cheat karta hai so please flipkart mese mat kharidna
              Jas Desai's reply, Sep 26, 2016
              Ha yaar
              Order id : OD[protected]
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                D
                Devendrakumarpandey1412
                from Thiruvananthapuram, Kerala
                Sep 26, 2016
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                Address: Solan, Himachal Pradesh, 173205

                Sir
                I book lenovo k5 note mobile of Rs.13499 on 16 sep 16 and the delivery date given to me is on 24 sep 16.
                But today 26 still order not given to me.Details-
                Ecom Express[protected]
                Dispatched to Ecom Express
                Sun, 18th Sep, 02:50 AM, Secundrabad
                Received At ekl-Medchal
                Sat, 17th Sep, 09:13 PM, Secundrabad
                Expected at ekl-Medchal
                Sat, 17th Sep, 09:10 PM, Secundrabad
                Expected at ekl-Medchal
                Sat, 17th Sep, 09:10 PM, Secundrabad
                Dispached by Shreyash Retail Pvt. Ltd.
                Sat, 17th Sep, 09:10 PM, Secundrabad
                Shipment un-delivered
                Sat, 24th Sep, 04:55 PM, Sol
                Shipment out for delivery, assigned to Employee Balwant Singh
                Sat, 24th Sep, 01:30 PM, Sol
                Shipment in-scan at DC
                Sat, 24th Sep, 01:05 PM, Sol
                Bag scanned at DC
                Sat, 24th Sep, 01:04 PM, Sol
                Bag connected from HUB
                Fri, 23rd Sep, 07:06 PM, Deh
                Bag scanned at Hub
                Thu, 22nd Sep, 04:48 PM, Deh
                Bag connected from DC
                Tue, 20th Sep, 03:58 PM, Bdi
                Shipment connected to SOLAN - SOL (Bag No. bp[protected]
                Tue, 20th Sep, 03:38 PM, Bdi
                Shipment in-scan
                Tue, 20th Sep, 03:38 PM, Bdi
                Redirection under Same Airwaybill
                Tue, 20th Sep, 11:06 AM, Bdi
                Shipment in-scan at DC
                Tue, 20th Sep, 09:43 AM, Bdi
                Bag scanned at DC
                Tue, 20th Sep, 09:41 AM, Bdi
                Bag scanned at DC
                Tue, 20th Sep, 09:40 AM, Bdi
                Bag connected from HUB
                Mon, 19th Sep, 04:22 PM, Deh
                Bag scanned at Hub
                Mon, 19th Sep, 03:05 AM, Deh
                Bag connected from HUB
                Sun, 18th Sep, 04:22 PM, Hyh
                Bag scanned at Hub
                Sun, 18th Sep, 12:32 PM, Hyh
                Shipment connected to HYDERABAD - HYH (Bag No. YS[protected]
                Sun, 18th Sep, 10:55 AM, Hyp
                Shipment in-scan
                Sun, 18th Sep, 07:26 AM, Hyp
                Soft data uploaded
                Sat, 17th Sep, 09
                I call customer care of flipcart and the custimer care told that niw u wait for 4 for days.
                Ecom express do not deliver this item to my address.
                Do some needful action
                My contact
                D.K.Pandey
                [protected]
                Flipkart customer support has been notified about the posted complaint.
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                  N
                  Naman Dubey
                  from Delhi, Delhi
                  Sep 26, 2016
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                  Address: New Delhi, Delhi, 110067
                  Website: www.flipkart.com

                  Order not delivered in time... Promised twice for same but not delivered again..
                  Flipkart customer support has been notified about the posted complaint.
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                    D
                    Devendra Desai (Luni)
                    Sep 26, 2016
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                    Address: 380009
                    Website: Flipkart.com

                    Hii
                    Mene flipkart pe Jackandjones men's chekard marun shirt order kiya tha to mujhe uski jagah pe Jackandjones(vintage) ka offwhite and blue colour ka checkered shirt received hua tha to mene wo shirt return kiya lekin abhi tak mujhe refund nai hua hai.

                    Flipkart me c.groad hub ke manager aur usme job karte hue logo ko samjana chsi ye ki flipkart me se jo shirt received hua hai vo dushra hai to galti flipkart ki hai aur mene wo shirt return kiya fir bi flipkart ne refund nai kiya hai so flipkart ko apne grahako ki padi hi nai hai so agli bar koi bhi flipkart se shopping mar karna flipkar ek bahut bada fraud hai wo apne grahako ko cheat karta hai so please flipkart mese mat kharidna

                    Order id: 0D[protected]
                    Flipkart customer support has been notified about the posted complaint.
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                      P
                      poonam56
                      from Mumbai, Maharashtra
                      Sep 26, 2016
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                      Address: Mumbai City, Maharashtra, 400067
                      Website: Flipkart .com

                      Dear sir the amount is credited to Flipkart from my account
                      And I have no clue about the amount debited from my account to Flipkart
                      I tried calling the customer care number there is a recorded message and nobody attends
                      To get to flip kart is very difficult
                      I don't know how to get my amount back
                      I request Flipkart to please not harass customers
                      Please revert my amount back to my Account
                      BOI Star Sandesh* Rs 13904.00 has been Debited to Your Account XX1097 from IB On[protected].
                      And is credited to Flipkart
                      I have place order for Samsung J7 please it's urgent request
                      Flipkart customer support has been notified about the posted complaint.
                      Sep 26, 2016
                      Updated by poonam56
                      The order is not reflecting in my account for order number
                      Sep 28, 2016
                      Updated by poonam56
                      Dear sir
                      The amount was debited from my bank of India
                      Rs 13904.00 has been Debited
                      Account XX1097 from IB On[protected].
                      And is credited to Flipkart
                      I had place order for Samsung J7 I did not recieve any confirmation
                      Since the 27/09/2016 I have sending emails to requesting Mr Krishna Salunke who is the only source to get to Flipkart
                      There is no customer care number response as there is a prerecorded message saying all the agents are busy and we should email to Flipkart . Here there is Only one person in charge called Mr Krishna Salunke who cannot be contacted by phone only email.
                      When we email there is an immediate reply which states as follows.
                      messages being sent
                      1) We have escalated your issue to the concerned team. We will resolve your problem by 27 Sep, 12:00 PM. You will get a call from a number starting with +9180679
                      2) We have escalated your issue to the concerned team. We will resolve your problem by 28 Sep, 10:30 PM. You will get a call from a number starting with +9180679
                      3) We have escalated your issue to the concerned team. We will resolve your problem by 28 Sep, 5:30 AM. You will get a call from a number starting with +9180679
                      4) We are so sorry for taking longer than expected to resolve your issue. We request you to provide us time till 29 Sep, 5:30 AM to get back to you.
                      Mr Krishna Salunke
                      Why is this delay I'm unable to continue shopping
                      Please look into the matter seriously
                      Please revert the amount it's being delayed for no reason .
                      Is the cheating customers who have faith in Flipkart
                      Every single day matters
                      I hav no clue about the order I placed or the amount credited to Flipkart .
                      No other way to gat to Flipkart
                      I'm being harassed
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                        L
                        lorance
                        from Calicut, Kerala
                        Sep 26, 2016
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                        Address: Kottayam, Kerala

                        Order ID-OD[protected], INVOICE NO.FOHLRJ[protected], INV. DATE-18/09/2016- DEAR TEAM- ABOVE MENTIONED PRODUCT IS TOTALLY NO GOOD, I RECEIVED OUR PRODUCT TODAY, WE FOUND ONE HOLE ON RIGHT SIDE OF THE SHOE'S, how is use like this type of product, you keep every time customer satisfaction, pls avoid customer complaint .Kindly do the needful immediately
                        Flipkart customer support has been notified about the posted complaint.
                        Sep 26, 2016
                        Updated by lorance
                        der ID-OD[protected], INVOICE NO.FOHLRJ[protected], INV. DATE-18/09/2016- DEAR TEAM- ABOVE MENTIONED PRODUCT IS TOTALLY NO GOOD, I RECEIVED OUR PRODUCT TODAY, WE FOUND ONE HOLE ON RIGHT SIDE OF THE SHOE'S, how is use like this type of product, you keep every time customer satisfaction, pls avoid customer complaint .Kindly do the needful immediately
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                          Y
                          yogesh228
                          from Delhi, Delhi
                          Sep 26, 2016
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                          Address: 110094
                          Website: FLIPKART.COM

                          Dear Sir/Madam,
                          My Name is Yogesh Sharma and my order number/Order ID:OD[protected] for Bajaj Majesty Mini Induction Cooktop and I booked my order on 24, Sept 2016 then after 6-7hr I got an SMS from Flipkart that your order has been cancelled by seller as they had listed the price incorrectly due to an unforeseen error.This is not my fault I already pay for it.
                          So, You are requested, please help me in this favor and requested to process my order by Flipkart.
                          thanks & Regards,
                          YOGESH SHARMA
                          Flipkart customer support has been notified about the posted complaint.
                          the same thing happened to me...we r not responsible for their carelessness.
                          They are using this method only to promote their website. there are lots of consumers which is facing the same.
                          and I already made the payment to their account so, I want my order at my doorstep otherwise, Court is the only option for it.
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                            P
                            Pankaj Narula
                            from Delhi, Delhi
                            Sep 26, 2016
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                            Address: 110009

                            I had ordered one cover case for mobile and it was delivered on 4th sept 2016 evening, but on 6th afternoon I had requested for return of this product due to not good quality as shown on website. I was being told that it will be lifted first than my money will be transferred to my bank account and no replacement is there on this item. But till date no one came to lift the item and today I request at customer care number again but they refused to take a return. This is very unprofessional approach by flip kart and will never buy from this site if my item is not got returned or exchanged.
                            Flipkart customer support has been notified about the posted complaint.
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                              ashish211990
                              from New Delhi, Delhi
                              Sep 26, 2016
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                              Address: Jaipur, Rajasthan, 302004
                              Website: Flipkart.com

                              Hi team
                              My name is Devendra Saxena i am a Flipkart customer. I have concern and big issue that i ordered Lenovo A6000 Plus on 22 March 2016 which was delivered by delivery boy to me on 26 March 2016 and after that i found that my phone have some issue like power on/off sometimes touch doesn't work sometime battery doesn't charge properly then I went to service centre I.e saini sadhu computer point situated at bharatpur atleast 5-7 times but still problem is not resolved even they refused to replace the phone with new one, still my phone is in warranty period. I need my money back or want to replace my phone with new one if doesn't happen then please you will take some legal action against Flipkart and file a consumer complaint.

                              Devendra Saxena
                              Order no- OD[protected]
                              Email - [protected]@gmail.com
                              Flipkart customer support has been notified about the posted complaint.
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                                Basrag
                                from Solapur, Maharashtra
                                Sep 26, 2016
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                                Address: New Delhi, Delhi, 110018

                                I had ordered black casuals from Flipkart and the product was not delivered ontime due to courier guy not at work. Got a email stating that the product was not delivered as I was not at home. Later incorrect size was delivered. Had to call and explain the whole scenerio again and again. Peple called just to tell me that they can't do anything. Playing the blame game. Have been contacted but all they do is passing the buck. Have written to complaints department as well. No reply
                                Flipkart customer support has been notified about the posted complaint.
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                                  Amulaya Khurania
                                  from Thanesar, Haryana
                                  Sep 25, 2016
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                                  Address: Kaithal, Haryana, 136027
                                  Website: www.flipkart.com

                                  I purchased Redmi 3S Prime but all the accessories were faulty and i got only Rs400 of gift card as compensation and they told me that I can buy generic charger and data cable. . Sir I went to genuine seller of Mi and asked for same accessories and they told me that it cost Rs 1100. Sir I am very much saddened by such a cheating being done with me. I want at least 50% of compensation of the original cost of accessories

                                  My registered email id [protected]@gmail.com and mobile no is [protected]
                                  My oreder id OD[protected]
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Jayesh Tribhuvan
                                    from Mumbai, Maharashtra
                                    Sep 25, 2016
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                                    Address: Thane, Maharashtra, 421004
                                    Website: flipkart

                                    I am not getting any call from flipkart delivery boy. After 2 days of delivery dated his says Incomplete address for delivery and my address is properly mentioned
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                                      S
                                      Sanam Tamang
                                      from Raha, Assam
                                      Sep 25, 2016
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                                      There was a exchange offer for le eco 2 android phone in flipkart, so i ordered it. The delivery date was 23/09/16.but there was a resceduled option for changing the delivery date, so i resceduled the order date (after confirmation from flipkart agent) to 26/09/16..but on 25/09/16 i receive a mail that my order has been cancelled .i didn't receive any messages and calls regarding the delivery of my product.but when i called them regarding the matter..they only say one thing that my order has been cancelled.i cant re-order now because that offer has come to an end. Please help
                                      Flipkart customer support has been notified about the posted complaint.
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                                        R
                                        ripon_83
                                        Sep 25, 2016
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                                        Address: Bangalore, Karnataka, 700153
                                        Website: www.flipkart.com

                                        To whomsoever it may concern
                                        I dr. Ripon md. Chowdhury, had been a customer with you (Flipkart) since the last 3-4 years. I had ordered for a moto e3 power, at your website on 19th of september 2016 at 11.54 pm, minutes before your scheduled sale of the product was to start at 11.59 pm, with order no. Od[protected]. As it was mentioned that a 32 gb memory card is will be provided with this order to the very first customers who order this product.
                                        But, i received the product on 21st of september 2016, without the memory card. I had contacted your customer care over phone, email and also over the social network platform, but it wasn’t fruitful. They kept on saying that the matter would be resolved soon. Ultimately over the phone i had requested to escalate the call to the floor manager who provided me with a email id to address my concern.
                                        The floor manager after much verifying says that the offer were started from 20th of september 2016. Now my question is why, did you start your online sale of the product at 11.54 pm on 19th of september instead of 11.59 pm, as you yourself had mentioned in your website. I guess i had been one of the very first customers to order this product. If i am not entitled for this 32 gb freebie card, then no one else would be, i think i am speaking sense.
                                        Look into the matter as soon as possible and get back to me at the earliest. Or else as i had mentioned to you guys earlier i will take legal action against you guys for duping me as the law of the land would permit me. I am already in consultation with my lawyer, and i hope the matter is resolved amicably, before i and many other customers like me lose faith in brand flipkart.
                                        Thanking you
                                        Yours truly
                                        Dr. Ripon md. Chowdhury
                                        Email: [protected]@yahoo.com
                                        Flipkart customer support has been notified about the posted complaint.
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