Flipkart Complaints & Reviews

Hi Team,

Please take action against Flipkart. They are cheating on people sending bad products and when we ask them for replacement, they simply said its not possible.

Recently I bough a Lenovo K5 Note from Flipkart and upon receiving I saw that the sim slots are not working. SO i asked for replacement but they denied on my face and kept on harassing me saying technicians will come this day or that day. Why are they then saying 10 days replacement, whereas i requested return within 2 hours of receiving the product. Please help and take action

Name - Gaurav Datta
Email - [protected]@gmail.com

Hi am Anil, mane ek Night vision Goggle Order Kiya tha Order ID[protected] Flipkart se Order Kiya tha 30/08/2016 ko, Total charge 369rs, But muke wrong Product delivered hua hai, Mane Jo Dekhkar order Kiya tha wo product nahi hai, So Plz Iss Wrong Product ko Change kare. Contact no. [protected]/[protected], 5 days ka wait karne ke bad bhi Wrong Product recieved hua hai, .

I had placed an order for onida 6.2 kg fully automatic top load washing machine vide order# od[protected] on 12th august, 2016 which they are supposed to delivery by 18th august, 2016. On not getting delivery i contact customer care on 20th august an escalated matter with then which they resolved and promise the delivery on 28th august, 2016. Same happened again and when i contact again on 31st august, 2016 they escalated issue and assured me that it will resolved by 2nd september, 2016. Again same happened and when i contact on 2nd september, 2016 they assured that it will resolved by 4th sept, 2016 same again now when i called customer care they put me on hold for about 30 minis and change my delivery on 9th sept, 2016 without my concern, i am attaching some email which i get from flipkart for the said matter which i cannot upload as its is in pdf formate

OD[protected], waiting for last 3 days for my order for which status show out of delivery. Worst is calling centre and getting same feedback n false assurance will be delivered today. Since 3 days they r not able to track my order neither r confirming delivery boy number n to top it every day thy send auto reply customergo is not responding. This is utter rubbish and flipkart can't get away bl with this claim. More so I have ordered for phone in exchange for which I have already done formating of my working phone to be exchange, but this won't be any of concern to flipkart. Hope somebody will respond to this n not auto reply answer.

I have ordered redmi 3s prime (32gb gold) from fipkart on 31st august 2016 and i haven't cancelled the item but got mail from your site (Flipkart) stating that the my request of product cancellation is being processed which i havn't lodged.
Its very inconvinient for me. I want some actions against the site and i want my product as it is very important for me. This is very disappointing as a customer.

Sir
I purchased a Lenovo mobile from Flipkat
But this piece is faulty, in this only one sim is working, low battery backup, sir in this mobile only one sim is working in any one slot, if we place two sim in sim tray place it no range is gets in one sim
Od[protected]
Invoice date 5-8-2016
By ws rerail services Pvt LTD

I want to replace my Mobile or give my money back

Sir i have purchased redmi 2 prime from flipkart i have losted my bill please send bill to this email
Email : [protected]@gmail.com
Imei 1 number ; [protected]
Imei 2 number ; [protected]
Sn number ; 11206/20461031

Pleas send me bill to my email i hope flipkart

Ive order a redmi 3son wednesday yesterday it had to be deleivered but on 7 pm deleivery boy called me and said that he will deleiver it today morning 4 sept but it has not reached me yet now my order status is showingthat no response from customer i compalin to customer care 10 times but no response they made a false commitment of deleivering it and waisted my time . If you are not able to fullfill your commitment so why you are fooling common consumer.

I have purchased the asus mobile on27th august 2016. The delivery was supposed to done on 31st august 2016. The product was supposed to be deliverd on 2nd september 2016 than on 4th septamber and than on 6th september.
The product is yet to be delivered
The flipkart doesnot call and give any information for delay. We have to call and ask for the product. Everytime new executive is calling who doesnot know what has happened. The calling and repeatedly asking and getting same answer is frustrating and at some extent i would like to calll harresment.
The team seems not accountable.

Mene online shoping s power bank liya tha jo work nhi kar raha h
Or jab me custoer care me call kar raha hu to vo kaha rahe he ki servre ki problems aa rahi he

Shamshad siddiqui

Greeting from flipkart!

Tradenidaan has shipped 1 item in your order od[protected]

Please refer my order id. Od[protected] for do bhai brown sandals. Instead i have received today the 4th sept.2016 an entirely different product, photo of which is attached. What to do now? I am totally disappointed with your service. Will the same thing
Happen to my other orders also? I need flipkart's explanation and remedy for my mental agony.

G. Sekar.
Mob: [protected]

Dear Sir
My number is misusing by one customer of yours where i got five times call and sms from the company for the receiving any order.
however i have neirther ordered any thing.
kindly look after the matter and revert me as soon as possible.
My cell no. is [protected]
I have never orderd any thing but received 5 time confirmation message. Recent docket id is. FMPC[protected]
other ids are;
1. OD[protected]
2. OD[protected]
Please have a check who else is using my number.

Dear Sir,
My Name is Sushovan Mondal. Firstly I am really sorry to disturb you over the email, Hope you are doing well. I have no another option to share my pain regarding Flipkart service and that is the reason I have decided to email you.
1st issue:
I am a customer of Flipkart since a long time. Few days ago I ordered a Product (order ID : C[protected]-[protected], My registered email ID is [protected]@gmail.com and registered contact number is [protected]) and the delivery date was 2nd Sep 2016, I have been waiting for my product since long time as it was too needed to me how ever after a long waiting I received a message from Flipkart that customer requested for delay delivery. This is completely wrong, I did not request any kind of delay delivery when it is too needed to me. My question is why this fraud is going on with the reputed brand Flipkart?
2nd Issue:
My Wife Sanchita Mondal ( Her account email ID is: [protected]@gmail.com and the registered number is [protected]) has placed an order for a Wardrop (Order ID: OD[protected] and it is received on 2nd Sep 2016 in the evening, when we opened the product we have seen that the hanger of the product was defected and the quality was not expected. So we have decided to return the product by following the Flipkart return policy and we did it on the same date(2nd Sep 2016) of receiving and the tracking ID is( FMPR[protected]). On 3rd Sep 2016 I received a message from Flipkart in my registered number [protected] that the product will be picked up today itself (3rd Sep. 9.00am) at 10.44 I received another message from Flipkart where it is stated that I decided to keep the product and the return process has cancel by your end. Again I am completely unaware of it, neither my wife nor me did any this kind of activities.
Therefore I am surprised that how a India’s largest and best Online shopping organization can do such kind fraud activities. So I called to customer care 3 times but the disconnected the call rather helping me. I have requested to have a word with the supervisor for my concern he also disconnected the call and no one even call back me. Do you think it is a good and proper service you are giving your customer. I am considering it as a Bad service with Fraud service as you are sending message, requesting cancel return, delay delivery where customer is completely unaware about it. Could you please tell me how can we customer can trust you with this service
Therefore I would like to request you to take care of the concern and help me with this. I have attached all call records and need full screen shots with the email. I hope fruitful feedback from you. I still faith on you and your management so not decided to go ahead to the police file.
Your help would be highly appreciated.

Thanks & Regards,
Sushovan Mondal.
Mobile: [protected]/ [protected]
E-mail: [protected]@hotmail.com /[protected]@gmail.com

My order id- OD[protected], IKALL35, Black colour mobile handset order but flipkart send to white colour mobile. Please change my mobile. My address- RB-2, 176/A, S.K.P, Near of I.T.I, District- katni(M.P), 483501

I order lenovo k5 note on flipkart order no.OD[protected] mobile delivered on 6 august 2016, mobile some part damage and fault hanging and heating, i attached the video link about fault of phone https://www.youtube.com/watch?v=eESDBic91PM
i requst to replace or return it, but from flipkart i have not any positive response, please help me refund my cash.
refund id[protected]

I purchased a Saxophone through Flipkart. The packaging was in perfect condition. When I opened it I was disappointed to see that one of the keys was snapped. I placed a request for refund.. However, the customer care called me twice and hung up saying they would be calling again. Today is day four. I am still waiting for it to be picked up. The seller is S.G. Musicals...
I am a music enthusiast... And I teach music to small children. Please help me.

I received silver coloured xiomi redmi 3s mobile Insted of dark grey
And also I received mobile with out fingerprint censor
I have booked my choice of mobile so hardly As xiomi mobile sales are closed in few minutes
It so disappointed me to get a wrong product
I hate it

Sir/Madam

I had ordered twice the same product and both the times the wrist band was missing...

I like to get a reply from the authorities of flipkart for the following

1) I have wasted my time and money wasting and blocking my time for last 10 days without getting any benefit from the order

2) Does a customer has to pay a penalty of of blocking the money on credit card, interest paid to credit card and unable to use the product

3) Will flipkart have a reply to my mental torture and agony created from that nuisance?

I look forward hearing from the authorities

Thanks

Dr Sangeeth

Me ordered 2 pair chevita loafers but we got one pair chevita loafers but I giving 2 pair prize cash

Hello,
I bought an Phone on Flipkart with 300 days replacement feature. Anyways, my device was okay within 5 days but it has started to bug me with various issues. Battery problem, speaker disability sometimes. When i spoke to flipkart executives, they aren't giving me any support. I want Replacement or refund.
Flipkart is cheating customers by supplying malfunctioning products.

Order ID: OD[protected]