Flipkart Complaints & Reviews

Even after continuous follow up with flipkart customer care (Unwanted) still issue persist.

Order id 1 - od[protected] invoice copy not received
Order id 2 - od[protected] invoice copy not received
Order id 3 - od[protected] invoice copy not received

Order date - 27th july 2016

28th july 2016 - follow up 1 for invoice copy - 24 hrs assurance

29th july 2016 - follow up 2 for invoice copy - 24 hrs assurance

30th july 2016 - follow up 3 for invoice copy - 24 hrs assurance

31th july 2016 - follow up 4 for invoice copy - 24 hrs assurance

1st august 2016 - follow up 5 for invoice copy - 24 hrs assurance

2nd august 2016 - follow up 6 for invoice copy - 24 hrs assurance

3rd august 2016 - follow up 7 for invoice copy - 24 hrs assurance

4th august 2016 - follow up 8 for invoice copy - 24 hrs assurance

5th august 2016 - follow up 9 for invoice copy - 24 hrs assurance

6th august 2016 - follow up 10 for invoice copy - 24 hrs assurance

7th august 2016 - follow up 11 for invoice copy - 24 hrs assurance

8th august 2016 - follow up 12 for invoice copy - 24 hrs assurance

9th august 2016 - follow up 13 for invoice copy - 24 hrs assurance

10th august 2016 - follow up 14 for invoice copy - 24 hrs assurance

Today again 24 hours of assurance without any resolution.

Is it so hard for company like flipkart to provide invoice copy of orders which i purchased??? Do you guys have some rocket science to create invoice copies and provide to customer, is that why it is taking so long time???

After receiving hilarious customer service on first 2 days, i get a call from some one from flipkart stating he is looking into issue and following up. Next 2-3 days i get daily emails stating its taking time and i will get resolution in 24 hours. Last update i received that issue will be resolved on 4th august but today i am still waiting for freaking invoice copies...

Never seen such poor customer service by any company till date. I thought flipkart is a brand name and better organisation but this incident proved me wrong.

I have booked one phone on 6th Aug, 2016 which was supposed to be delivered by 9th Aug, 2016 at 7.00 pm. On 8th Aug, 2016 morning I got a message that your item will delivered today around 7 pm. However the delivery boy came tot deliver it around 2.30 without prior information. Unfortunately no body was there at home. At my request he told that the delivery person of evening shift will deliver it. But we haven't received and even though he didn't received our call back. On 9th Aug, 2016 I chase for the entire day but my product still undelivered. No solution or action taken by flipkart also.

Extending a deadlines, not calling to resolve the issue, providing false commitments, providing false information. Due to their issue still i don't have working product and need to wait till 17th aug, 2016 for replacement. I have asked to register an incidents for my product issue and providing compensation. They have registered and told me that you will get email notifications but i haven't received any. They have missed the deadlines and not replaced a faulty product, also they are not ready to compensate. After so many calls they have approved my return request because they are unable to provide service but not ready for compensation for their unprofessionalism. So i need to suffer. I received product on 30th july, 2016 and my request is approved on 9th august, 2016.

My order ID OD[protected], My order was Hikvision Full Combo. Remote and cable tie have not been sent in the packing. DVR seal was opened. The packing is so insecure that the items seemed coming out itself. No Flipkart Logo with the packing. Unexpected from such a reputed site like Flipkart. Plese send me the items. It is very urgent for me.

I bought my phone from flipkart lenovo vibe k5 plus. The phone have many issue in touch. I describe them thrice on phone. Now i have smart check application now they say there system have some technical issue.

Order detail
Od[protected]
[protected]

Flipkart doesn't work good at all take 5-6 calls and they almost have nothing to help.In last call their system have technical issue. And now when i will get a call again they will tell me to explain. This is totally time-wasting.

Beware of flipkart for service like this. Many other take return seriously

I had exchanged a product with flipkart when i bought a new phone"lenova vibe k5 note" dated on 08/08/2016. The phone meant for exchange was checked and taken by the delivery boy and accepted from flipkart side by the delivery boy without any complaint. And i also received the new product from him in return. It was signed and i started using my new phone. Then after some time i got a call from flipkart delivery executive and informed me that there were some issues in the phone given back for exchange, he claims that the display is broken and he cannot take the phone and i have to return the product which was delivered. And asked me to give the product i bought.

I informed him that the product had no issue when i had returned the product back to him and i cannot accept for the mistake that might be from his hand in handling it. He threatens me and calls me all bad words about my mother and family and about myself. It was such a pathetic situation i had to go through eventough there is no mistake or problem from my end. He has mentally and morally disturbed me and insulted me over.

I have purchased lg 80cm tv delivered on 22-july-2016 but it's defective. I have have requested return on 28-july-2016 still now they didn't pickup tv back. They are saying there is a issue but they are not providing resolution.
I have requested refund but no response from flipkart.

Me ordered 2 items on july 20 the delivery date is july 26. The item is not delivered. Then i called customer care for cancellation and requested for refund they said the amount wil reflect in next working days. Me trusted. I cnt get confirmation messages from there side so i called again next day the other exicutive said the item is not canceled till now do it agian, then i requested again, then waited for confimation no messages from there side i calld again next day the same reply from there so me discussed with this issue with senior team they also irresponsible like this. Today 16th day same reply and process still now me calling they kidding me like this. What i do??

So, i got this laptop on the 26th of july 2016, tried to register and says service tag invalid. The service tag is the same on the invoice and behind the laptop!!

Dell invalidated and rejected my claim for the extended warranty as the service tag didn't match. I lost the right to get the free vouchers as well. I got the yatra cashback of rs 5000 but that's not good enough!!

I have been chasing this since day one and everytime flipkart calls or sends an email they say they will look into this but nothing has been done until now.

I just think this is a sham and a plot of giving out fake service tags not getting detected and i fear i might be one of them. I am going to complain higher up about this and let others know too!!

I purchased redmi mi 4i it was not working i need a bill copy
IMEI NO is IMEI 1:[protected]

I have ordered a saree. at the booking time i hv intered my address pin 695021 that time it was confirming ok for delivery and i will got my item after 10 days i. e 9 aug 16. on 8 aug at 1545 hr i hv checked my order, it was showing that my item will received by me tomorrow. on same day at 1800 hr i got a message that your order has been cancelled and money is refunded. i called customer care then i know that they will not deliver my item on my given address pin. the item was reached at trivandrum pin 695010 after 08 days nd returned back without delivery. it's wastage of precious time nd money also. they cancelled order after 08 day waiting and without calling to consumer.

On 5 august night i have booked lenovo vive k5 note on special launch offer.. (extra 2000 rs off on exchange and and 10% discount through sbi card). while booking the booking the order, i have gone through the below steps as per flipkart mobile app.
1st - i have selected the product (lenovo vice k5 note) price 13499/-
2nd - i have clicked on the exchange.
3rd - my mobile imei automatically detected and i was offered an discount of rs.2700/- for my old mobile. i have accepted the offer and proceed for payment through sbi card and all done.

On 7th august delivery executive came for collection of old mobile in exchange of new one. that time he discovered anamoly in the model name of old device. my old mobile model is karbonn titanium octane where as at the time of placing the order, mobile app auto detected my mobile as karbonn titanium s4 which is actually lower version of my existing model. though s4 is a lower model, i have proceed with the order evaluating the attractive discount offer.

Delivery boy refused the delivery stating that model number mismatch. whereas auto detected mobile imei number was matching with my original phone. executive told me to contact customer and rectify the model number.
Immediately i have informed the mater to flipkart and sr. customer care executive acknowledged the system error and told the they will rectify the issue and deliver the new product by 8th august morning.

I have waited for full day and in evening called customer care to know the shipment status and got surprised to know that order got cancelled stating reason "customer rejected the delivery" i insisted to talk to senior executive and accordingly sr. executive confirmed that they can't help in this as order got cancelled. it is only flipkarts app technical issue and negligence for which all miscommunication happened. the phone i got @9700/- (on offer) is today costing rs.13000/-. this order cancelled by flipkart on their own without taking my concent.
Please help to get the phone delivered with reinitiating the order mentioned in the subject.

Looking for your kind cooperation to get compensation against this financial loss happened because of flipkart.

I have ordered and a watch with 10% discount and they given a promise date of 8th august. But order status was not changing for long time so reuested for a status they said wait for sometime surely you will receive your item on that date. Finally they cancelled on the last minute simply saying orders is not available with seller but order is still available with other sellers and product is available in online.
They should confirm with me before taking any action on it as i have paid my money in advance.

I have been facing overheating problem in my honor 2 plus mobile for last two months. today (08/08/2016) i put a new memory card (samsung 16gb, class 10) in my mobile. suddenly my mobile got hanged. while i was trying to remove the memory card from my mobile smoke is coming from memory card slot.

It looks unsafe to operate my mobile. i want replacement for my mobile or refund.

Hi

I haven't yet received my refund amount 14349/-

I purchased this product under hdfc back offer. 14349/- moto x play on 19/07/2016 till i am not get it back my money. Pls give me my money back


I purchased this product under hdfc back offer. 14349/- moto x play on

19/07/2016 till i am not get it back my money.

Pls give me my money back

Od[protected] its my order id.. I ordered a mobile asus zenfone laser 2. (5.5 inch). After delivery when i using it showing so many problem.. Hanging, network problem.. I requested to return but they rejected again and again.. Pls do something i want refund my money.. This is my return id whis is rejected to refund[protected]
And my recent return id[protected]

I got this laptop just twenty six days back through flipcart but it gave the problem with hard drive short dst failed. So its not working. I want to replace it. Please do immeedietl. I got this as second laptop. This is a replacement one. Even though this also gives the problem. Please resolve it immediately. I have lot of work to do. Please replace it or refund me.

Od[protected] with this order id i have purchase a samsung galaxy on7. When i recieve the product i came to know that the product seal is tampered and the memory card slot is not working. I place a return request many times as they are continue cancelling it many times. Why it is happining it with me i dont know. Customer support saying we are taking your request and you will get a call. But before call a message coming saying that your return request is cancelled by seller. What to do?

I had Purchased New handset /VL92476/ Motorola dated on 23/01/2016, but I have got the battery problem in this handset. so i will request you to solve this problem as early as possible.
I have attached a photo copy of Invoice.

Thanking you,

Jagdish Sanduji Padul
Mob. [protected]

I have order a lenovo vibe p1m mobile and this is returned to warehose without delivery. So i want redelivery of mobile on my Address.
I have tried in costomer care but their response is not properly .. so please look into this matter and re-deliver my mobile. I want a now proper responce and my product.
Please send me my re-delivery speed post Number so I can track my order.. And Now i want my mobile in next 2-3 days. Hope you will solve my problem.