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Flipkart Complaints & Reviews

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Updated: Jun 24, 2026
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S
Sumanth B
from Delhi, Delhi
Jul 22, 2016
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Address: 110049
Website: Flipkart

I have ordered a yu ynicorn mobile from flip kart through credit card, promised to deliver on time by 18 th, after 2 days.. Product haven't reached and i checked for address, incomplete status. So i called to flip kart number and changed my address for product delivery, that said they notified the issue and they will send shipment by 21 july, 6:30 pm, till today that is 22 july 11:5 pm no one answered or delivered, - so out of disappointment, i have cancelled my order. Now they are saying that i will get my money refunded only on 5 august 2016. Mistakes are made by flip kart people and i have to face financial problems and still disappointing for a regular customer. I have all recordings and messages regarding the conversation for proof. Hope some will answer this as early as possible, before i published in any main pages of daily news papers.
Flipkart customer support has been notified about the posted complaint.
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    S
    Shuvam prasad
    from Dibrugarh, Assam
    Jul 22, 2016
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    Address: 713216
    Website: www.flipkart.com

    Sir/madam,

    I had bought an item on last year, a back cover of my lenovo a6000 plus. And the product's guarantee is of 1 year but now it is very much earlier get torned from both sides. I am thinking the product is actually outdated because the same product was bought by one of my cousin, but its still new. There is a lots of difference in his and my one, despite our both the products are same. The rubber quality of my product is very much poor.
    From the starting day it pokes me a lot, but i believe that flipkart never gives outdated products, as i had bought a lots of things from flipkart.

    So sir/madam i request you to exchange my product as it get torned earlier from the guarntee date. This would maintain the belief between you and us, as being a loyal customer of flipkart. I shall be very much grateful to you for this favour.
    Flipkart customer support has been notified about the posted complaint.
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      V
      Vishal D Jadhav
      from Mumbai, Maharashtra
      Jul 22, 2016
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      Address: Nashik, Maharashtra, 422009

      Dear sir / mam,

      On 16 jul 2016 during purchase of leeco le 2 mobile having an amount of rs. 11998 had removed twice from the payment source used while placing the order from my credit card.

      Kindly request to you please refund my amount as early as possible.

      I already contact to hdfc bank. They suggested please contact to flipkart.

      Thanks
      Vishal jadhav
      [protected]
      Flipkart customer support has been notified about the posted complaint.
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        M
        md hidayatullah khan
        from Delhi, Delhi
        Jul 22, 2016
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        Address: 490011

        Sir plz to return mai phone
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          R
          ravi.eee84
          from Pune, Maharashtra
          Jul 22, 2016
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          Address: Pune, Maharashtra, 411001
          Website: justswipe.com

          I purchased my swipe handset through flipkart, after 06 months battery is not working, This is a known issue for that company. I gave the old battery to their service centre, but even after 40 days they are no giving new battery, service centre always says service battery was no delivered by swipe company

          Please help, Iam without smartphone for 40 days, its really pathetic and horrible
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            P
            PRANAY KAPOOR
            from Gurgaon, Haryana
            Jul 22, 2016
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            Address: 110091

            Hi

            I placed an order for shoe louis philippe lace up shoes for 2708/- got the delivery of a local used shoe. And when i raise the request for refund they denied saying that i have got the refund for all my past orders. My issue was that i placed an order for 3 things watch belt and shoe.In return i got all fake things, rather then penalizing the courier or the production team the company blocked my account and denied for refund.

            This is complete cheating for sure i will not leave my 2708 and will make sure that none of my friends or relatives come to flipkart.
            Flipkart customer support has been notified about the posted complaint.
            Jul 23, 2016
            Updated by PRANAY KAPOOR
            I purchased Louis Philippe Lace Up Shoes but received a local shoe, on raising my issue they denied to pick up and the courier boy misbehaved with me in my office, opened the bag and shouted on me by saying that you are giving wrong shoe and i will not pick up this shoe. the next day i raised the issue again and the same courier guy called and said if you giving same shoe i will not come for pick up and hung up on me. on calling the customer care team they said they have blocked my accout as i have raised the same request 2 times in the past and denied to refund my money as in the past i have 2 more products which i have returned as per them they were wrong, if they were wrong then why did they accept my request. now they have blocked my account and not refunding my money.
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              A
              ankur90
              from Bengaluru, Karnataka
              Jul 22, 2016
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              Address: 560098
              Website: www.flipkart.com

              I am neha sharma order a product from flipkart, what the order they have displayed in the screen it is totally different from that, which they have shipped.
              This order is for my one year daughter, why they have given me this completely other product. I really being disappointed.
              I don't know what to do they completely destroyed my surprise for my sweet daughter and family even i have paid online their price.
              Flipkart customer support has been notified about the posted complaint.
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                S
                subhendukumar
                from Delhi, Delhi
                Jul 22, 2016
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                Address: 713305

                I have booked a back pack amounted to rs. 1195/- product made by wild craft. Today morning got a sms and similarly at 9 am got a call from e - cart courier boy mr. Samar for deliver the said product.
                It is unfortunate to me last 3 hrs he harassed me westing my valuable time. Now got a sms order rejected due to not accepted product. It is totally joking with me by your courier partner.
                Please look into the matter and same courier partner behaving with other customer in same manner.
                This is for your information for necessary action please.

                Subhendu kumar lal
                Advocate
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  Santosh Verm
                  from Bangalore, Karnataka
                  Jul 22, 2016
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                  Address: Bangalore, Karnataka, 560048
                  Website: www.flipkart.com

                  Hi,

                  I just want to raise my concern here about my "hometown fabric 3+1 seater" sofa which i ordered on 6th-june-2016. issue is that - i got only 3 seater sofa only and despite regular follow ups with flipcart cc and home town cc - i have not received my 1 seater sofa yet. they told 1 seater was damaged and hence they need 1 more week time for getting it from some where but since then it has been 3-4 weeks time and they keeps on delaying it further. another major issue from flip cart is that - they were suppose to update the delivery status as "delivered" only for 3 seater but they did it for 1 seater as well. i requested to change the status couple of time but its not been taken care yet.
                  Now i want - either they deliver 1 seater sofa asap or else they should come and take 3 seater as well since it's of no use to me without matching 1 seater... and refund whole amount asap.

                  I have been following up regularly and it has been almost 1 & half month time without any resolution.. i am now kind of fed up waiting for my own purchased product... please help.

                  Regards,
                  Santosh verma
                  Flipkart customer support has been notified about the posted complaint.
                  I am from kurmanapalem in Visakhapatnam. recently I ordered ASUS ZenFone max of 32 gb from flipkart website. I received the product yesterday evening I found that in my kit there are no headphones in the kit. I contacted flipkart services so I request you to kindly request you to consider my complaint send me the head phones to my address
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                    S
                    siddharth ahya
                    from Bengaluru, Karnataka
                    Jul 22, 2016
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                    Address: Jamnagar, Gujarat, 361008
                    Website: Flipkart.com

                    Please find my order number od[protected] from flipkart. I have been charged twice for the product on my credit card. Kindly get us the refund. My contact number is [protected] or email is [protected]@yahoo.com. I have a credit card statment which clearly shows i have been charged twice. Now the due date is coming and if i dont pay i will be fined and will spoil my track record and they will charge me interest.
                    Flipkart customer support has been notified about the posted complaint.
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                      P
                      Prasad Csv
                      from Vijayawada, Andhra Pradesh
                      Jul 22, 2016
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                      Address: 520010

                      We ordered lenovo vibe k5 plus (dark grey) on[protected] and got deliver on[protected] from flipkart.com. on[protected] hand set is dead. so we placed an return request on[protected] and connecting to this we received confirmation mail. after that they rejected our request with out showing a reason in flipkart.com. from[protected] every day i am contacting flipkart customer care for the same issue, they are keep on replying wait for 24 hours. but till date issue is not settled.
                      Flipkart customer support has been notified about the posted complaint.
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                        Lakshmikadambi
                        from Shimoga, Karnataka
                        Jul 22, 2016
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                        Address: 560078

                        Hi,
                        I purchased Cartier perfume against the order ID for Rs 3, 200+100 delivery charges.
                        The product is a very diluted version of the original. The perfume does not remain for more than an hour of application.
                        the seller seems to have either tampered with or have sold me a duplicate of the original and so must take it back and return the money.
                        Flipkart customer support has been notified about the posted complaint.
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                          Yash17395
                          from Bharuch, Gujarat
                          Jul 21, 2016
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                          Address: New Delhi, Delhi, 462030
                          Website: Flipkart.com

                          Flipkart cancelled my order without my will. I placed an order for the 2nd time now today, and they cancelled the product without a call. When i called the customer care. Once they said you have received a call about confirmation but i didn't received it. The second time they said, due to high number of order cancellation from your account, we've cancelled your order. They can not cancel any order by themself. I request you to take some serious actions.
                          Flipkart customer support has been notified about the posted complaint.
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                            P
                            prita14
                            from Kolkata, West Bengal
                            Jul 21, 2016
                            Resolved
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                            Resolved

                            Address: Murshidabad, West Bengal, 742123

                            Due to some problem regarding charging issue of my lenovo a2010 mobile (order date[protected], order id - od[protected] i have visited lenovo service center (berhampore, murshidabad, wb).inspite of taking any care they have guided me to go kolkata servicing center just because i have purchased it online.in that kind of situation i need help to solve my problem as soon as earliest.


                            Thanking you

                            Pritam dutta

                            [protected] (mob)
                            Aug 23, 2016
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 23, 2016
                            Flipkart Customer Care's response
                            Tried to call customer twice but customer not responding. As per update product is under brand warranty and he should get issue fix from authorize service center. authorize service center link shared to customer via email. https://support.lenovo.com/in/en/documents/ht118678
                            Charging while phone is switched off throgh out the whole night charge is upto 28%. now it has stopped to 2%
                            charging problem
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                              M
                              Manish Semwal
                              from Mumbai, Maharashtra
                              Jul 21, 2016
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                              Address: Bangalore, Karnataka
                              Website: Flipkart.com

                              I have ordered casio g shock watch on 14 july late night which seller has packed and dispatched at saki naka hub Mumbai on 15th itself but they have committed to deliver it max by 20 july so I have waited though delivery address at chandivali is merely 20 mins but they willfully delayed. Now it's already 21 july and I have not received my product. Also they are not specifying any reason for this. I am really frustrated. Does it takes more than 6 days to deliver at a mere distance of 20 mins?
                              Flipkart customer support has been notified about the posted complaint.
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                                Rohit Punjabi
                                from Mumbai, Maharashtra
                                Jul 21, 2016
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                                Address: Indore, Madhya Pradesh, 25111
                                Website: Flipkart

                                I purchase redmi note3 32gb gold clr, delivered on 22nd june, but getting problemfrom first day, phone speaker sound is getting ripped, whn we hear sound on loud speaker or watching video or talk with someone on loudspeakers then the sound is getting ripped, i'm complaining to flipkart continuously from 30th june but no action taken by them even no pick up done i tlk with flipkart on there toll free number but they said please wait our technicians do work on it within two days, every they gives excuses same that we have given your complaint to our technicians team they will do work on it & peace is under 10days replacement warrenty by flipkart
                                Flipkart customer support has been notified about the posted complaint.
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                                  D
                                  Dhanokheri
                                  Jul 21, 2016
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                                  Address: Karnal, Haryana, 132041
                                  Website: fkipkartcustomercomplain.com

                                  I have ordered redmi note3 mobile but having got this phone i found some corruption in it after thai i requested to replace it and i got a message that your order will be replaced today[protected] but order sales man told me that i[censored] want to replace your order, you have to come in city (indri) from your vilaage (dhanokheri) and i did it but after that he said u have to come in city ladwa. moreover i already come 15 km far from my residence address that i have mentioned during booking order. your sales man is not doing his duty well and his talking behaviour is also not good.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    N
                                    NikithaJS
                                    from Bengaluru, Karnataka
                                    Jul 20, 2016
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560029
                                    Website: www.flipkart.com

                                    I had bought an apple charger from the flipkart site and there was certain malfunction in the device, when i went to service center as it was within the warranty period. One of employees in the apple service center informed me that it was a fake product and i could avail no warranty. The charger that i bought under name apple is not working now. And there is no one to claim the liability.
                                    Aug 25, 2016
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 23, 2016
                                    Flipkart Customer Care's response
                                    We tried to call customer ringing no response hence email send follow will be done.
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                                      Nethravathi Narayanaswamy
                                      Jul 20, 2016
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                                      Address: 560075
                                      Website: www.flipkart.com

                                      I have purchased moto x 2nd gen, product was delivered on 14th june 2016, and on 12th july 2016 phone gets off which is exactly after 4 weeks from the date of purchase. Flipkart doesnt take any responsiblity to replace or refund instead blames the customer for wrong returns reasons. Service center guys say mother board has to be replaced. Flipkart executives just ask for sorry and ask me to get serviced and they disconnect.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Prashant.pingale20
                                        from Bengaluru, Karnataka
                                        Jul 20, 2016
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                                        Address: 410203
                                        Website: www.flipkart.com

                                        Dear sir,
                                        I ordered a redmi prime 2 mobile handset on 11th june 2016. i got my mobile handset on 16th june 2016 as on cash on delivery, but it's not working battery suddenly down after half an hour. that's why i submitted return request (return id:[protected] on 17th june 2016. yet they did not pick my phone after 1 month i called them upto 5 to 6 times but they told me they did not pick my phone.
                                        Dear sir the mobile handset had 10 days return policy and i submitted my return request after 2 days then how they did not pick up my phone and refund my whole amount. the amount rs. 6999 is big amount for me please get right action against flipkart and help me to get my money.
                                        Thanking you
                                        Prashant pingale
                                        Flipkart customer support has been notified about the posted complaint.
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