Flipkart Complaints & Reviews

Hello sir myear phones order date:[protected], 10:36 am my ear zen is problem in right ear no sound out side. I am compline in flipkat callcenter and wender so no reply in last 3 months so please resolve my problem my earphones is replace are repair so i hope we inrested in my problem

Hi sir,
I ordered this wild craft bag last week and was assured that it will be delivered by saturday 16th july. On 16th i got message from flipkart that it is out for delivery. But i dint got any call from delivery person. I checked my orders status and it was like no response from customer. Next day again same story. On monday i called flipkart customer care executive but i dint got any information only sorries, she assured me that it will get delivered by tuesday 19th july any how. Again today no response from them. I called customer care executive again today, but the same story again. Lots of sorries nothing else. Now they said on 22nd july you will get your order.. I am fed up now and don't want it anymore. I cancelled it and got a message that once pickup is done, they will refund my money.. I don't know what pickup??? I dint got my product then what pickup they will do.

I am ponmurugan mi4i phone purchase in flikart on 16.10.2015 date of purchase to 4 time problems. 5
Times problems below mentioned.
1. Phone hangling
2. Google play not working
3. Automating restart
4. Mi account phone locked (But password correct)
Above mentioning problems visit to chennai anna nagar branch 25.06.2016. Staff ask board only problem
Ervice order deatais
S. Ponmurugan
[protected]@gmail.com or [protected]@rediffmail.com
[protected]
Mi4i
Anna nagar chennai radiant
Ervice no. Wxini[protected]
Imei no. [protected]

Still date not ready more than 25 days.

Kindly replacement my mobile phone

Regards
Ponmurugan

Adam hernandez of phillip exeter is a sex predator
A student at phillip exeter, i was fondled and sexually assaulted by adam hernandez after a training session. Adam hernandez told me that i needed more personal attention to up my chance of scoring an athletic scholarship. Adam hernandez asked me to sit on his lap and began to fondle my chest, making me very uncomfortable. When i attempted to get up and leave, adam hernandez grabbed my arm and prevented me from leaving, until he finally let me go about a minute later when i threatened to scream, but not before he managed to stick a figure in my mouth, telling me to suck it. Adam hernandez said that he wanted more sessions with me later. I have been trying to avoid him ever since. Now, i am having nightmares over this, and am afraid that i would be ridiculed and labeled a liar if i were to report this to the school because adam hernandez projects such a perfect, all-american image of a family man with his wife and dogs.

Sir...
I have order two saree lhanga net saree... But one set is lhanga is packet... This is a damage condishion.. One lhanga is a short quantity.. Pleas give me my order ya exchange other items.. Ya replacement... Choli arms is not..
.. Exchange any items..
Hoes... Saree others... Please action my compland.. Thanks...
Krishan panwar

I had purchased a product from flipkart worth rs 305. Rs172 had been paid by gift card (Which has been expired now) and rest of the amount was paid by credit card. As i didn't like the product, i had raised a return request. Flipkart had taken taken back the product. Out of curiosity, i had asked them if money which was available in gift card will come in flipkart wallet as gift card is already expired. They told me now money which i paid through gift card is gone. If this was the case, they would have told me that money paid from gift card will not be provided back as it is expired now. They should have such a consumer flexible software. Also, there gift card comes with the expiry. How can someone decide up to when person need to spend his/her money. You really need to be very clear and transparent to the customer. I had already lost my some rupees in past because of gift card expiry. I always considered flipkart as the best shopping website but not from now.

I have brought a new sunglass from flipkart. after the order delivery when i have opened it. the glasses were scratched and slightly bended. when i have requested for the return policy of flipkart. firstly they have accepted for my return but after few hours when i have checked the return policy it was cancelled by them. when they cannot return the item then why have they kept the return policy. please return my item and give my money or give an new glasses.

I have ordered two book from flipkart on 11th july 2016. But on the deliver date (18th july) that product got cancelled from flipkart side, which is seven days after the order.

Issue - item cancelled from flipcart side. But not ready to arrange any alternative solution for that issue. Which in turn affects my final year career. While discussing with flipkart people are not co-operative.
I have no option left except consumer forum so that no other will face this issue again.

I had placed an order on 9th of july for two set of welding glasses of description - other flip-up front lenswelding/ cuttingprotective goggles safety welding power & hand tool kit 00021 | fnteg2il | with 10 days of replacement gaurantee by order id - od[protected] on the date of delivery that is 19th of july, 2016 at 10:25 and paid rupees 520 /- (Five hundred twenty only) to the delivery boy. When i opened the parcel i was surprised to receive only one glasses out of two.
I request you to kindly look into the matter and deliver me the second pair for which i have already paid to flipkart delivery boy.

Regards,
Deep singh

29th june i have placed order in flipkart intex aqua super mobile at price 4499 offer of 35% and that day evening item as been packed and sent through ws retailer at night i got sms by saying sorry delivery is not available on your area, then i called flipkart booked complaint next day i got call by saying there is price error in the product. so we had cancelled you order. how come price error tells extract 35% offer as been given but they are saying there is price difference. its not 1st time, its 7th time happened for me. i asked permission to speak with manager but they said i will make our manager to speak with you regarding your complaint with in 24hr, it as been almost one week. still i did't receive any call from them.. its shows there interest on the customer.

[od[protected]]- (seller-sarthakmobitek)
On july 6th, 2016 i placed an order for "micromax battery - a106 unite2 in
3000mah" its cost is rs.699 + rs.50 for delivery charge though the
Delivery was made only to half the way by ekart. (total-rs.699)

On the same day (july 6th, 2016) i received a confirmation mail and another
Tating that my order is ready to be shipped from flipkart.

By july 8th, 2016 i got another mail stating that 'sarthakmobitek' had
Uccessfully shipped 1 item in my order od[protected]

On july 11th, 2016 evening around 6 o clock received the battery.

I opened the parcel and inserted the micromax unite2 3000mah battery into
My micromax unite unite2 mobile.
Within seconds i smelt something burning. i quickly removed the battery
From the mobile and found that it had been burnt. now my mobile is
Unresponsive and hopefully ruined.

I demanded for an appropriate response from the flipkart team.
We purchase from them in the name of reliability and those guys give a product of
Local make. where is the question of product quality, product reliability,
And customer satisfaction?
And the next day i received a mail from the flipkart team stating that no compensation could be made. i am left all alone with this irresponsible who have almost no concern for the customers and the quality of the products they sell online

Hi all,

I was looking to place the order for redmi note 3 (dark grey, 32 gb). when i tried to place the order it throw's me an error seller was not available after i got this error i requested a call back from your side. i received a call and explained everything from the scratch finally the girl who promised me that she'll send the payment link. till now i haven't received the mail in this regard.

Second time when i requested a callback, a girl who told me that if the pin code was not available for the particular product means not available and she disconnects the call and she sent the sms stating that i will get a call by 8pm in this regard.

Now the product is not available and i felt i cheated by the cc executive from flipkart.

I placed the first android mobile from flipkart moto x, i never believe on moto company, i believed flipkart now its completely waste...

Am so sorry for the rude, but yes! your cc executive make me like that.

Dis-satisfied customer
Saravana

Dear sir

I was purchese letv leeco 1s phone having order no.
Od[protected] and i found earphone port is not working properly
Its damaged found so i called to flipkart helpline no. And mem said me
Thai u can use original earphone so i wait for this original earphone
And earphone was deliverd on dated 12 july so tried it but port not
Working properly then i called to customar care and sir told me that
U going to service center but i ask u that if product is damaged found
In order so why i going to there, i want return my phone my order
Detail mention below i am waiting for your responce

Onder no. Od[protected]
Name : jagrutkumar mangaldas prajapati
Address: 10/a amipark mahavirnagar himatnagar
Himatnagar, gujarat - 383001
Contact no: [protected]
Order deliverd date 28 june.

Jagrut prajapati

[protected]

Dear sir,

I was purchased two days before canon digic ixus 170 camera price rs.7995 (Od[protected] but the price value of the smae product rs.6995 why this different.
Please find attached screen short copy for your observation.

Regards

Mohan k

While i got this product, i found that there is a size mismatch. I have raised a return immediately.

Day 1 - i get an sms in the night ~9.30 that someone had come for delivery and no one was at home
Day 2 - i call the support number, they say no one had come for delivery, it is written bad rains did not allow the pickup. Apologies and today they will come
Day 3 - i call and ask why no one has picked up, they say you have asked for cancellation of return. I correct them saying the return is still on, someone has to come and pick up. They say, apologies and today they will come
Day 4, day 5 - same thing again!! Every time the agent says you only have asked for cancellation???!!! I say no i have not cancelled, pls take the product back. Again they say apologies and today they will come

I wonder what flipkart wants to say after 10 days of the product being with me?

Sir/madam
I ordered one le eco 1s mobile and back cover in 11th july, the delivery date of this product is 16th july., till now the product is not deliverd to me, they told like the ecom courier service misrouted the my product... Its not first time, they are repeating again and again... If i contact the customer care, they are not giving proper solution and they only said sorry sorry, while coming to the courier service ecom, its the worst courier service ever i heard, they are not even updating the status of product, i kindly request you to take immediate action to deliver my product, and advice them to do a punctual job..

Quantity 1 memory card 16gb samsung ordered on 15july 2016. item memory card vj82639 samsung (fmpco[protected] del/vsk) delivered by the flipkart delivery man on 16 july 2016 at 14:30 hours approx and paid rs.399towards cost of the item. during opening of the item at 20:40 hours on the same day it is found card has hair line crack. please do the needfull and early action is requested.
Shashank saini

I recently purchased a book from flipkart. The price shown there was rs. 544 with free home delivery. I paid money through my debit card.
When i recieved the book i checked the printed mrp on the book, that was rs. 475. I was really shocked!
At the opening page of the book where usually mrp is printed, that place was coloured by black marker to fool the customers. But mrp was also printed at the end of the book.
It means they have charged me rs. 69 more on this product.
This is rediculous. So i contacted flipkart customer support and i told them about the problem but they said that this type of problem should not be there or any other charges might be included in the product. But there was no any other charges or taxes or delivery charge on this product. But they kept on making excuses. Finally they said that they are transferring my request to thier senior executives so i have to wait for 24 hrs for the problem to be solved. But i haven't received any response from them in next 48 hrs. So i again contacted them and they again made same excuses.
Lot of my time wasted in contactng them but my problem is not solved. I am frustrated now.

How can they charged more money than the mrp of the product. I am attaching a soft copy of the invoice.
I want justice. I want a strict action and penalty against flipkart so that they can never fool any more customers.

Red moser hair clipper — cost — rs.1050
1. Order date — 15/07/2015
2.Invoice date — 16/07/2015
3. The product became several parts due to low quality within three months.
4. The product is under standard warranty of 1 year
5. 10/06/2016 contacted flipkart requesting for service details (Product still under standard warranty)
6. Flipkart directed me to http://www.wahl.com/ for service
7. 21/06/2016 — contacted e-mail:[protected]@wahl-india.In for service request, they promply replied me with service center details
8. 26/06/2016 — reached wahl service center for service request. Wahl supervisor alerted me that the product is fake product and is useless
9. 29/06/2016 — contacted flipkart over phone previous day and sent them the complete details with scans of flipkart invoice, seller invoice explaining them that they delivered a fake product. The executive was initially responsive and suggested immediate refund.
10. After this there is automated response of "we've escalated the issue". No proper response for a long time and i had to call them everyday wasting my time to check the progress in the issue.
11. Finally! 02/07/2016 — flipkart asked for account details
12. 03/07/2016 — provided my account details
13. 05/07/2016 — flipkart asked for account details with account holders name (Really?!? Why don't you ask the same while selling and taking money. Clear motive to side track the issue)
14. 11/07/2016 — provided account details under account holders name
15. 13/07/2016 — updated pick up address
16. 15/07/2016 — flipkart execute denied pick up over branded box (Wonder who keeps branded box after 8 months of purchasing a product) when i have all parts including the broken pieces.
17. 15/07/2016 — flipkart executives called up and tried to play me for over two hours on phone refusing their part in delivering a "fake product" and push the blame on me over unavailability of branded box citing terms and conditions. It's laughable how their famous advertisement of "100% genuine products" doesn't come under these terms and services.
This issue has caused me a lot of agony and mental tension. I want to pursue this through proper legal channels. Please suggest how i should approach this matter. It's time somebody teach flipkart that they can't play with hyderabadi's

Hello team,
I have purchased le ecco mobilr handset & i discovered a faukt in 3.5 mm jack.
Flipkart is denying to do any sort of thing related to it.
Policy n terms are not satisfactory at all.
Service centres are also asking to keep the phone for a month or so on.
From 2nd july flipkart customer care team is been giving me fake assurity of they are looking in to the issue n same will be resolved at the earliest.
Inspite of being such a loyal customer to them purchasing laptops daily neccessities n mobile handsets from them, they are not able to consider my request for replacement n do the needful.
I hope the complaint raised here will resolve my query & concern.
Looking for a positive feedback.