Flipkart Complaints & Reviews

As i always preferred flipkart as a good mean of online service.And they initially provides a good product.This time i actually placed a order for a shirt which seems to be of a good quality in the pictures provided in the site.Thus i placed the order for that particular shirts.But i was literally shocked looking at the product i received.It was of a very worst quality and the foremost thing, it was not that particular shirt i saw at the site, it was completely different from the one which i saw at the site.They had send me the other product.I would like to say if they are going to provide this kind of services, they are surely gonna lost many customers.I m really dissapointed this time and i dont think i would purchase or visit their site again.They are providing a wrong information as well as making scam to others.I would like to take a immediate action against this.

Sir i purchased motoxplay . it worked fine for 2 months and after that it stopped working. i gave in service centre .its been 2 months .they still didnt give my phone what should i do sir please help me

Dear Sir,


You had very poor service and very poor support. i booked the product on 6
feb 2016 and i cal on customer care number to deliver the product on prior
base but they didn;t listen the customer words. now the est, date of
product deliver is 24 feb 2016 but still the product was not deliver . i
want double refund of my product. otherwise put a case against you.

Order Number : OD[protected].

Thanks & Regards

Neha Tikoo

I wanted to exchange an order which was delivered on 24th of Feb, through the site I have managed to file for return but its not giving the option to select another product, I have tried to contact the company but the IVR sucks, there is no option to speak to a human and after every call it asks you to complete the survey.

Hi I had ordered moto g3 mobile on flipkart. First of all the delivery was delayed and the equipment s faulty.
It gets heated up when I use Internet or browse anything.
I requested for replacement but they are not responding properly instead they are making me wait for a long time and jus delaying further process of replacement

I bought Lenevo K3 Note smartphone from Flipkart on ...
it started hanging and heating withing 1 and half month and many times facing network signling issue also.
Once i started facing these issues in phone, flipkart return date got over so that i was unable to return it.
after 1 month it started getting switched off automatically.
And Now it is totally switched off.
I contacted to customer care, they are saying motherboard got rusted.And they cant support it although my phone is in warranty.
But as per me it never got dropped in water.so how come it got rusted within ...months.
Please let me know the solution for this issue.

Dear Consumer Forum,

I have purchased gift e-voucher to gift it to my relatives which can let them buy products on Flipkart.

Those vouchers were not working.

Then I made complaint to Flipkart on 7-8 Feb.
Today's it's 24, still this pathetic service by them not giving any solution.

Below are voucher codes:

Voucher Code Amount
[protected] 1000
[protected] 1000
[protected] 1000
[protected] 1000
[protected] 1000

Voucher Code Amount
[protected] 500
[protected] 500
[protected] 500
[protected] 500
[protected] 500
[protected] 500
[protected] 500
[protected] 500
[protected] 500
[protected] 500

Registered email:
[protected]@yahoo.com

I ordered 3 product with order number OD[protected], OD[protected] and OD[protected] all the three products are wrong delivered to me, i also opted for replacement of one product and for which i got delivery today and the same thing happed again, i got a wrong product delivered to me again ...after having words with the flipkart customer care they put me on hold for around 30 min and after this they are least bothered for this and asking to raise return request.last time also in december 2 wrong jackets were delivered to me... kindly check this as i have only ordered 5 product from flipkart and all the 5 product had major issue with the product. i really want to escalate the issue to top most priority..and want strict action on flipkart.

I baught a asus ze550kl mobile for 13000rs . this mobile has good battery life i am using two set of same modal .one is giving good battery life and one is not giving . when i make return/replacement of this mobile.then they check through smart check application but found nothing in hardware, . i went to service center in nehruplace .they said ur battery life working fine .but i am facing my battery issue one mobile is giving me backup arround 1 day, and one mobile is arround 5-6 hours only. i tried 7-8 times to return but flipkart cancle everytime my request

Sir I'm shafeek. Sir first time is my account is cash on delivery available. But now eny one not cash on delivery. Pls clear my scout.

Dear Sir,
With reference to Flipkart LeEco day which is going to be held on 25 Feb 2016, Flipkart is planning to distributes thousands of exciting gifts for their new customers. But what about yours existing customers who already purchased the same product on flash day sale 1, 2, 3. Why flipkart is not going to provide us any gift once we already purchased this product from flipkart only. Moreover, others are showing interest because of the feedback which we guys provided about LeEco performance and flipkart fastest delivery and replacement policy. So, its flipkart duty and responsibility to take care of yours existing customer too, else i will return my mobile back to flipkart on this bases only.
Awaiting for yours positive response.

Regards
sunil bhandari
[protected]

Order ID: OD[protected] This order is placed on Friday the 19th Feb 16; with in a day delivery. After 4 days the Flipkart customer care executive says that a mismatch in the PIN Code of the delivery address as the reason
The same Flipkart had delivered my Order ID: OD[protected], at the same address with the same pincode number.

Got 2 Times replacement but finaly got cheap quality water purifier, Fed up with this finally decided to repair with kent technician paying 2000 rs .
1. AC/DC adopter was not working.
2. F R valve tube was damage
3. LED light was not working
4. cheap quality wiring inside
I request flipkart people to check the product before selling on flipkart.

NOTE. Dont buy this product

Hi,

I have placed an order OD[protected]. (Moto G Turbo Edition).
I have also paid for the priority delivery Rs 140. scheduled delivery was 14/02/2016. But flipkart has delivered me the order on 15/02/2016.

when I contacted to them for the same. They came back and said that they attempted the delivery but could not able to deliver as my phone was not reachable (which was not as i was waiting for the order the whole day).

Plus they have also not delivered the freebie ( airtel sim).

And they said that they will not compensate for this.

They didn't tried to deliver the product as it was a sunday.

Regards
Abhishek

Order - OD[protected]. Sir, I purchased moto g3 on 12/02/2016 and deliveried on 15/02/2016.It mobile not seal pack, accessories are different colour and display problem so I request to flipkart for replacement this mobile but flipkart is not taken my request.

I purchased a HTC Desire 820 Santorini White, 16 GB HTC Desire
820, Santorini White, 16 GB | HTCDESSANWHI
Order Item ID:[protected]
Item CST:3402.17
Invoice No: FKE42A/18-06-15/15
Invoice Date:[protected], 11:04 PM
CST No: [protected]

Sold By (Vendor)
AROOR MARKETING,
12/18, Bharathiyar Street,
Metha Nagar, Amjikarai,
CHENNAI - 600029

Today i found that my one LOBE of my ear phone was not working..
So i called the Flipkart executive on the Toll free number [protected]
The Flipkart exec guided me to visit nearest service centre.
I Visited The Service centre at Emall, Mail ID 'htctechnician.[protected]@tvs-e.in'
There the Exec lady said that the Mobile phone got activated 5 months before the date of selling.. Is this what is get with loyalty of so many years???
A used phone was sold to me...
I did not get the warranty and the earphone was not replaced...
Can Flipkart give me an explanation to this??

It was no wonder that the services will be affected by the resignation of top management but to such an extent is extremely shocking and disappointing. I usually do not believe in posting complaints but this time I was forced to reach this platform to express my concern. Its almost a month now that I have ordered 42'' LED TV from Flipkart (OD[protected] on 26th Jan. First I got damaged product on 4th Feb, took few days for return and was returned on 7th Feb. There has been no update on the status of the product since 10th Feb. After constant follow up at least twice a week the customer care assured that the new TV will be delivered by 25th Feb and has given multiple assurances. Following up today, the lady at the customer care tells me that the order is stuck in our account and we sincerely apologize, we will try our best to deliver the product at the earliest with no confirmed date. Highly disappointed services and pathetic escalation services. Guys never buy expensive electronic product from Flipkart you will be locking in your money.

Hi Team,

After many times of followups via call and mails still not received my refund amt. against Order ID: OD[protected] amt Rs. 260/- Transaction made on 2nd Feb 2016 via Net banking.

They have provide me reference number[protected] which i confirmed with bank but bank is saying we haven't received any request regarding this ref. number.

i even shared my bank statement with them which is clearly showed no refund has been made till date.


Thank you in advance.

Best regards,
Subodh Dangle

I have ordered 3 RB furniture chairs, I have only received one chair on 16th feb 2016, I am following up for remaining chairs, every time I only get false promise that they will resolve this issue quickly, I have frustrated now and dont see anyway that posting here my complaints

Order id OD[protected]

LG Direct Cool Single Door Refrigerator 190 L(GL-B205KMLN, Marine Lily)
was delivered by flipcart to me on 20 feb 2016
but system is showing on flipcart 18 feb 2016
flipcart is not helping by customer care