Flipkart Complaints & Reviews

I ordered a boat storm watch on flipkart which covers a warranty of one year and now i require the invoice to get it repaired or replaced but flipkart blocked my account and now i require the invoice but they won't bother helping me. Flipkart is degrading day by day. They also didn't send any invoice in my email previously.

I have placed a retrun request on 23rd jan 2023 with Replacement ID:[protected] for wrong product delivery.
I ordered a pc case named – o11 dynamic mini air, colour-BLACK with order id- OD[protected]
link for said product on flipkart- https://www.flipkart.com/lian-li-pc-o11-dynamic-mini-air-tower-cabinet/p/itmef73...⇄
Link for the product from Lian li website- https://lian-li.com/product/o11-air-mini/
the case is to be of black colour, perforated front panel, and comes with 3 case fans (one 120mm fan+two 140mm fans), standard ATX psu support as information provided by flipkart on product page instead what received is a different product .
The product I received is- o11 dynamic mini(non-air) which is a different product, link for the product from Lian li website- https://lian-li.com/product/o11-dynamic-mini/
The product I received is WHITE colour, Glass front panel, doesn’t support standard size psu (only support SFX/SFX-L psu) and no fans.
I informed Flipkart about the same for replacement but the request got rejected without any reason.
I would like get the product replaced at the earliest or refunded after pickup.

I purchased aquafresh purifier through flipkart.
Purifier stopped working within two weeks. Both flipkart and purifier company is not responding. I made more than 50 calls to flipkart and purifier customer service for the past one month, flipkart says they will call me back but never did and they simply sent an email to me saying - tried calling me and am not reachable and purifier customer service never answered my call. Flipkart says contact purifier company and purifier customer service never responds. Flipkart customer service representative is also behaving very irresponsibly. After lot of struggle, I could get local purifier customer representative number from Flipkart and when I called them, they said they won't replace product if purchased online and talking so rude. After losing money, time and energy, you have to go through this pain. If product works fine, we are lucky else set your mind to lose all the money. Hope my review helps someone and they think before purchasing this product through flipkart.

Jan 31 2023:
Flipkark customer service team promised the resolution by Jan31 in a phone call and I called flipkart customer service again today and they postponed the resolution date to Feb7. When I asked them to connect me to their supervisor, they said he is not available and asked me to contact after one and half an hour. This is how flipkart service center is treating flipkart plus customer.

They are not posting my reviews as well

The flipkart application is selling the hair dryer prouduct for 850/- and the price on the prouduct I received is 845/-.. this is clearly deceiving the consumer

Now flipkart is not taking the product back and saying our policy does not allow us to.. please help me return the product and get refund for same

My flipkart account has been deactivated and when I want to activate it, its says "account is inactive contact customer support to reactivate it". I tried to contact customer support but it requires a login to the account. please activate it asap.

phone [protected]
email [protected]@gmail.com

Flipkart has been assuring 'escalation' of 'issue' to higher authority. Requesting me to wait 24 to 48 hrs to 'resolve' issue. For more than 2 weeks. Today they have marked issue as 'resolved' on their own claiming I have done so. Now customer care executive cannot hear me on phone and cuts call. ..And same cycle all over again. I have had 2 bad experiences with flipkart earlier too.

To Whom It May Concern,

I am writing to register a formal complaint about the Livpure Smart Ortho X Orthopedic Memory Foam Mattress 6-inch Queen High that I ordered from Flipkart on 2nd January 2023.

I received the mattress and found that there was an issue with the size. As a result, I returned the mattress and cancelled the order. However, the pickup status has still not been updated and I have yet to receive a refund for the amount that I paid.

It has been over a month now and my refund has still not been processed. To make matters worse, I paid using Flipkart Pay Later and my EMIs are now due, therefore I will be charged interest on them. I have contacted customer service multiple times and each time, they simply take up my time and then hang up after telling me that the refund will be processed tomorrow.

This has been going on for a month now and I do not think it should take this long to process the refund. I look forward to hearing from you soon to resolve this issue.

Sincerely,
Thofiq Ali.
[protected].
[protected]@gmail.com.

1. My flipkart account has been deactivated and now I want to activate it but it is not activating. I have tried using OTP but Ii said "Account is inactive contact customer support to reactivate it"

2. COD is not active for all orders due to my order cancellation, Therefore I will try to avoid cancellation in the future but I need COD service as well as the customer.

So, would you please activate my account and COD service as well?

My email is [protected]@gmail.com
mobile no. [protected]

I had purchased Flipkart Perfect Home Duo Hard and Soft Mattress on 5th of August-2022 and it has been delivered on 25th of August. Just after received i had raised the product issue, as i am not satisfied with the product quality. Flipkart has raised the service issue and one service person had arrived at my home and check the product. He told me that i am unable to solve this issue as i am not satisfied with the product quality. So i request Flipkart that i want refund. But Flipkart denied and cancelled my request. After that i have to keep the product. In January -2022 i had raised the issue as product is totally in condition that i can not use it. Mattress has been compressed from every side and not feeling comfortable to sleep on that. So Flipkart has accepted replacement and they had picked up request raised. But i wanted refund only. so they cancelled the request. And once i contacted them their executive told me that for 1 time i need to accept the replacement and after if i face the same issue they will provide me refund. So i accept the replacement . On 6th of jan-2022 Mattress has been picked up and received at seller's site on 20th Jan-2022. After that i have not received any update, replacement or refund. Every time i call back to Flipkart they gave me new deadline. Please look into this matter. And help me in this regard.

I ordered medicines from Flipkart health plus which was delivered to me on 30 January.when i opened the box it was total empty and i contact Flipkart health plus customer service representative they only saying to wait and wait only.order id is [protected], registered mobile number is [protected] .i want my refund of 767 which was order amount i paid

I have order the mobile Flipkart cancelled it said to order again and I did it again at that the price was increased to more 100/- still I have ordered it but again they cancelled it saying the seller cancelled but still the smart phone reached Flipkart facility which is just 10km to delivery location thay are saying to order again third time now price as increased much

I odered black powerbank of amberane recived pink colour powerbank shared my concern with flipkart they took 15 days but still no resolution rejected my return again and again

I had ordered a jeans from Flipkart which I received on 28th January 2023 at 1:08 pm.
Within 5 minutes i.e. 1:14pm i raised a request for return as I need my refund because the Colour of the jeans was very different from the reference picture.
But they have not approved my return request and now marked my issue as unresolved. I want my refund back.

Hiii I'm prateep...Im a flipkart plus member from 2018...Recently I have purchased mobile phone (oppo f19 pro plus) from flipkart and ORDER ID-OD[protected]...Its delivered on 20/01/2023..the product I have received is defective(headphone jack not working issue)..So I requested flipkart to create a return request for this issue...Then flipkart arranged technical visit from JEEVES..then after 2 days the jeeves executive came for mobile inspection and he confirmed that there is issue in mobile headphone jack...And he told me that flipkart executive will pick up my product within next 2 days...when I called flipkart for return status, , , customer care told me that your product will be picked up within 31 january and refund will be initiated within 1 days after pick up...but later flipkart rejected my return request and refused to take back the mobile phone..Now flipkart account also blocked...also I have purchased mobile through flipkart pay later option..now how can I return the defective product...so pick up the product and initiate refund..

Zestmoney — Emi started but product is in pending state
Sir i have take loan from ZestMoney (loan id Z261FFAE9279) for buying Thomson smart tv on 29 Jan 2023 at 10:47 Am and Flipkart order id is OD[protected] and sir my loan has been sanctioned by ZestMoney and my emi is started but my product is in pending state and it is showing that your bank has not paid the money to the seller. sir there is no cancel option on Flipkart so that i can cancel my order and i am worrying that my whole money is gone. sir please help me out in recovering my money or atleast they process my order.

This is a complaint for the APPLE Airpods Pro with MagSafe Charging Case

Hi there! I'm writing to get an invoice corrected for the product I purchased. Please note that the serial number is mismatched and the invoice is not matching with the product. I need the correct invoice to match the product serial number. I received a call from the support team and they refused to fix this.

I don't want to hear any excuses as this is certainly an issue from your end and seems like you don't want to deal with it now.

I only need the correct invoice for the order id: OD[protected]

Attached is the screenshot of the product and the invoice.

My account was blocked without any reason, my account had very few returns and this month I had ordered some items and they didn't deliver on time and. I contacted Flipkart coustomer care but they didn't give me any response so I had cancelled and placed a new order .. it's totally disappointed why the Flipkart blocked me without any reason

I order medicines from the Flipkart health plus app but when i opened the box, it was empty
I received empty box .. the order id of the product is [protected] and registered mobile number is [protected] ..the order amount was 767 ...plz help me .when i contacted the customer service representative, they are only saying to keep wait ..i want my refund back. Delivery date was 29 January

Hello dear sir.

Order ID - OD[protected]

I ordered a pair of shoes from Flipkart on 14 Jan 2023 which was delivered to me on 20 Jan 2023. But I could not find the shoes inside that box, inside it there were some pieces of paper and newspapers and the box was empty. I have written several times to the representatives of Flipkart regarding this. Tried to get in touch with them through multiple channels but I haven't got any resolution. You are requested to help me properly and help me to get my money back from Flipkart.

Thanks
With sadness
Phone. [protected]

Refer to. OD[protected] dt. 16/01/23, i have cancelled the order based on request from Flipkart due to there internal issues with supplier and they have confirmed that refund will be processed in 4hrs but as on today i.e 30th Jan'23 i have not received any refund from Flipkart and every time they have given false commitments. i am fed up in following up with Flipkart.