Flipkart Complaints & Reviews

I ordered two computer RAM modules, worth 10.5k each (thus total 21k). Both arrived at same time and one of the box had a stone nicely packed in a newspaper and the other had some junk. Contacted Flipkart for this fraud and received no help. They just seem to ignore me and hope that I will forget this after a few days

Complaint against
FLIPKART
Online shopping Mall

Order ID
oD[protected] we

Subject
Flipkart shipped on 21st but not delivered still on 7th November. Where the parcel has gone?
RK
Order confirm down 18th October 2022.
It is 7th November 2022 today.
Three weeks elapsed away.
Not delivered yet.
For the last two weeks, Flipkart says-it will be delivered in a day or two.
And for the last two weels their a day or two has not expired.
What a deterioting efficiency Flipkart has developed towards customers to prosper in India.
How much trouble, trauma and waste of time this Flipkart is causing to us. Who is responsible?
Obviously the arrogant and adamant attitude of Flipkart.
Look at the attached screenshot PDF copy of the order status, a laughing stock of Flipkart.
It says- shipped on 21st October and out for delivery on 31st October. But still not yet delivered till 7 November.
If such a Flipkart is dragged to the consumer court for purposeful persistent harassment, they will be slapped by the consumer court with heavy compensation and penalty of ₹ 50, 000.
RK Agarwal
Attached
PDF screenshot copy of their laughing delivery order status.

Hi,

We are Flipkart seller based in Moradabad 244001 (U.P)

We are enrolled in Both flipkart Hubs Small And large but no one picking up orders from past one month we are raising Complaints But no resolution Provided To us.

Please check our Mail as follows-
Firstly They delay the inquiry and pickup time crosses and no one comes than close the ticket stating order is cancelled by the buyer . Lakhs of orders are being cancelled like this. We are on the verge of closing business our employees are loosing jobs We have taken loan for inventory why you people not resolving the issue.
1.We are in big problem no one is providing resolution.
2.Customer support is giving false resolution and closing our tickets.
3.No pickups are being done from small hub and large hub.
4.Daily we are raising complaint sometimes they close saying all orders are already picked however they are in our premises.
5.Lakhs of value orders have been cancelled due to this from past 25 days.
6.We have raised several inquiry regarding this. IN[protected] latest.
7.Old= IN[protected] IN[protected] IN[protected] All of them being closed stating order cancelled or already picked up.
8.We are already enrolled for large hub and small hub however no orders are being picked up by any of them.
9.We have requested for third party courier enrollment but they are saying you cannot opt for that as your 244001 pincode has large and small hub.
10.We have taken loan on our inventory please help us sir you are our last hope.
11.We are loosing business our employees will be jobless.

Thanks ZCI

Hi Team,

My payment for smart upgrade plan was due, for which my phone got locked and I did not receive any notification for the payment as well.

I raised this concern with the customer care on 4th Nov where they had assured that my issue will be resolved maximum by 7th Nov.

I have already made the payment which has already crossed more than 72hrs and my phone is still locked. I have tried reaching the customer care more than 10times and my issue has not yet resolved.

This is really affecting me a lot and I have explained this to the customer care Team each time I have contacted them but thus far my issue has not yet been resolved.

Please assist.

I ordered study table on 7th November order id is OD[protected] delivered on 22nd November.installation should happen on 23rd November or next day but it not happened because of installation service not available in my delivery address .to fix the issue i have contact flipkart multiple(nearly 20 times to finish the installation .

6 to 7 technician contacted me but all are different district so they have cancled all the times, so i decided this process hectic and they are not going to install at all.

again contacted flipkart for return and refund inc[protected].after one day technician called for uninstallation (without installation how they are going to uninstall?) and he is also different district soo uninstallation also not going happened today return canceled.
called care today again they have submitted return request with uninstallation but sure it will not going to complete because.

not sure how they are going to resolve my issue.without technician

Finally i need to return this item with refund .

Thank you.

I had purchased A led tv from Flipkart with my friends Id MI 4A horizon on Jan 2022 which is under warranty, now the Tv is under breakdown i need it to send for service center Flipkart is not responding for the Complaint. my order no is OD[protected]

OD[protected]
Take imediet action on it and refunded.
Ordered Oneplus Nord CE 2 Lite Mobile through flipkart marketplace amount of 20028. delivery boy called me morning to deliver my product but he comes to deini after 6pm finally takes cash and delivered my orders. While I opened my percel using unboxing footage I found there completely empty box seald item completely missing flipkart seller scam with me.

I am 4 years to go continuously Shopping from flipkart never faced this kind of issue Erlier in my purshace Life. this time very much upset and struggle.

I raised return request on application but still not received refund amount.
Return id -[protected]

Please take action against flipkart and refunded my money imedietly.

otherwise i will go highcourt for demand of this issue if needed.

In the month of October 2021, I booked a round trip flight for 13 jan -17 jan 2022 BANGALORE TO PORT BLAIR & VICE-VERSA via flipkart. Full amount was paid through my sbi credit card.
The return flight was cancelled by indigo airlines 1 day prior to journey i.e., 16th Jan 2022. I received the credit shell certificate on 20 January 2022 via email from indigo airlines.
In may 2022 when I tried to book my upcoming flight through that credit shell, it was'nt successful so I called indigo airlines customer care, they told we already transferred full amount to flipkart, so i emailed and call to flipkart customer care multiple times even cross-checked with my bank also.
I called flipkart customer care then they assured me my full refund of
Rs.10236 will be process to my sbi credit card(original payment source) within 5-7 days. but Money wasn't reflected in my account. The same follow up procedure is On till today.

They asked to share the bank statements, email proofs from the bank that they haven't received the money in original source etc., we shared with them to verify but no fruitful revert from the Team.
Later they asked to share the alternate bank account details to process the money but nothing received till 7th nov.

I had several email and phone conversation with them but they still not refunded my money yet, it has been about more than 11 months.

now flipkart customer care team is not responding to my emails.

please take appropriate action against the flipkart for this wrong practice.

OD[protected]
Ordered Oneplus Nord CE 2 Lite Mobile through flipkart marketplace amount of 20028. delivery boy called me morning to deliver my product but he comes to deini after 6pm finally takes cash and delivered my orders. While I opened my percel using unboxing footage I found there completely empty box seald item completely missing flipkart seller scam with me.

I am 4 years to go continuously Shopping from flipkart never faced this kind of issue Erlier in my purshace Life. this time very much upset and struggle.

I raised return request on application but still not received refund amount.
Return id -[protected]

Please take action against flipkart and refunded my money imedietly.

otherwise i will go highcourt for demand of this issue if needed.

SirI have purchased 2 products worth 30, 000+ from flipkart. They sent me damaged products. I am called and asked them to exchange to refund. Since a week now there is no resolution/rejected without any verification from them. I am salaried person and such amount is big for me. I belive you can help me. Please help I am in mental stress.
Refund ID:[protected] and
Replacement ID:[protected]

I have called at least 15 times to there customer service and when i ask them to close my account they just hangs up to phone my account related to [protected] number shubham khemka
Please close my paylater account worst customer service ever so frustrating

In the picture, You can clearly see the seller has tried to replicate the original front cover and the printed replica doesn't fit the case properly and the game disk also he has tried to do the same. It was not even stuck properly though and Ofcourse the game doesn’t work. In the middle you can see paper crushes. I have told Flipkart people. But they are saying the product is non returnable. Hence making a complaint

Hi, myself Karunakar Reddy Patlolla.
I have an issue with Flipkart pay later option which is, I have a pre-approved pay later amount of 25000 which I didn't used till date. But it was reflecting as a personal loan in my Cibil Report in the name of IDFC FIRST BANK.

As I didn't used any of the Flipkart pay later amount still was showing as I have used the amount and paying 149 rupees every month. And this 149 rupee installment was not paid in the month of August 2022, that is the reason my Cibil score has decreased by 83 points.

So, I raised an issue on this with Flipkart and they said it will be resolved by November 3rd initially, then postponed to November 4th, Now the status is showing as unresolved.

There is no proper response from Flipkart when I tried to contact them.

I need a proper response from Flipkart about the Flipkart pay later amount which is reflecting as a personal loan in name of IDFC First Bank in my Cibil report as soon as possible.

Ticket no (Flipkart): IN[protected]
Loan No (IDFC First Bank): 28428987

Pickup not done after multiple contacts and assurance to wait till 8 nov/12 November now today 7th November morning return cancelled. What is importance for contacting customer services.i contacted flipkart with call, email and chat.
Order ID - OD[protected]

I got a flipkart paylater service on Nov 2021..I paid All my dues within on time and without delay..
In recent some days my CIBIL Score was decreased slowly...when i went to check for my loan details in IDFC, It shows one of the loan which i got from Flipkart is not paid on Time for JULY 2022 AND AUGUST 2022...
When i communicated to flipkart service, they told that our higher officials will contact me in next 3 days and sure they will resolve my issue..
Its been 12 days from saying that and 30 days far i registered complaint..

They just told they will resolve the issue..but really they didnt.. They just told for namesake..

Due to this my all of cibil services blocked..Ex Bajaj Finserv and many more.

I will attach the image for ur reference.

Order id OD[protected]
Ordered Oneplus Nord CE 2 Mobile amount of 20026 from flipkart.
Today Morning Delivery agent called me and said within 1 hour he delivering my percel But he comes after 6pm at night to deliver my percel I have taken percel and Paid full amount without any doubt.
I am 4 years to go continuously Shopping from flipkart never faces any issues Erlier in my purshace Life. But this time while I opened percel there complete item missing fully empty box delivered and scam with me flipkart.

I have also Recorded Unboxing proof.
I have contacted flipkart customer support they created refund request but still not received my refund amount scam by flipkart .This is really wrong work Which done by flipkart seller.

Return id -[protected]
Please take imediet legal action on it and refunded my money.

I had ordered a pair of track pants but i had to return it because of quality, size issue and then i placed return request but they cancelled my return request automatically without any reason.

Now after a number of attempts I was able to connect with one of the technical support executive but they didn't solve the problem.
my refund request is rejected automatically without telling me. I need a refund.
Below are the product details-
1-
PUMA Solid Men Black Track Pants
Color: Black
Size: M
Seller:
HSAtlastradeFashion
₹891 +53 (flipkart coins)
2 Offers & 1 Coupo
Refund Cancelled Refund ID:[protected]
Cancelled on Oct 20
Refund Cancelled Refund ID:[protected]

2-
PUMA Printed Men Blue Track Pants
Color: Blue
Size: S
Seller:
HSAtlastradeFashion
₹589 + 31(flipkart coins)
Refund Cancelled Refund ID:[protected]
Cancelled on Oct 16

Ordered AirPods Pro 2 from Flipkart on 31st October and got delivered on 1st November 2022 when I opened the box it was a fake one I complained to Flipkart about the return they rejected twice I have made a video also while opening the box
Order I’d OD[protected]

I ordered multiple products from Flipkart but not satisfied with the delivery dates which is fluctuating day by day so I cancelled the order.
And then I'm unable to place any order. While placing order a pop up appears -" transaction is declined on the basis of risk checks." Executives are saying wo don't have solution.
Flipkart doesn't have solutions? Is this statement is good enough for Flipkart to their pride?

Order id- OD[protected]
I had ordered a xenx graphics tablet from flipkart on 13/10/2022
and received it on 18/10/2022 after paying cash to delivery boy. Same day I contacted to
flipkart customer service and request them to return my product as I received a damage product, they informed me to wait for 24 hour more on account of the product status displayed on flipkart website that the product has not delivered to me. Today is 06/11/2022 still I am unable to replace the product as the status of delivery showing on flipkart website- "Cancelled".
I would like to inform you that I have contacted to customer care executive multiple time through email and phone called regularly from 18/10/2022 to update the product delivery status but unfortunately the status of the product showing cancelled but I received it on 18/10/2022, whenever I contacted to the custmer care executives they informed me always to wait for 3 Days or 4 Days more. I had emailed the photocopy image of product tax invoice slip to flipkart multiple time but still showing the status of product was cancelled on flipkart after 19 days, I am requesting to flipkart kindly update that the product has delivered to me so that I can replace it.