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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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P
paulsamy muthu
from Ahmedabad, Gujarat
Feb 12, 2016
Resolved
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Address: Vadodara, Gujarat, 391350
Website: FLIPKART

Dear sir/madam,
i was order to drdo realated book to your website before one week. But now my order is cancelled to your side. What is this? i was waiting at on week. Your website is too poor and cheated to me. Next time i was not book the any body order to your web site. I have un install your flipkart application in my mobile phone. I should suggested to my friends. Please dont use and order to flip kart. My one week is waste.You are not a suitable online shopper in india. Flipkart mean is cheated.
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2016
Flipkart Customer Care's response
Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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    D
    dheeraj dighe
    from Ahmedabad, Gujarat
    Feb 12, 2016
    Resolved
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    Address: Pune, Maharashtra, 411043

    I have been selling on flipkart from 2 years.

    Recently flipkart has launched fraud policy named as 0% commision. in which they said there will be no Commission they charging. but as I go in details there is a fraud in this. you can see the below table for more details
    Product Selling Price shipping
    Samsung Memory card 8Gb 258 50

    Commission Collection Fee Fixed fee Total
    5.50% 2.50% 5Rs Commision
    before 0% commision policy 16.94 7.7 5 29.64
    Commission Collection Fee Fixed fee
    0.00% 2.5% or 20rs 13
    after 0% commision policy 0 20 13 33


    Means they are saying 0% still there commision is increased by 4 rs(Note : 33 rs calculated on 258rs & 29.64 calculated on 308rs, if it calculated on 208rs the 0% commision is higher)

    and when we look in to the settlement of the invoices they charges 5.5% commision also. this is really funny from flipkart.

    Because of this I received 100 orders, in each order i had loss of 50rs each so i didin't process the order, in that also flipkart charges as 113rs, 92 rs as a cancellation fee.

    this is really horrible . so i urge all the peoples if you are doing business on flipkart or any other market place keep monitoring the payments which you received.
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Feb 15, 2016
    Flipkart Customer Care's response
    Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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      Bangari Nagananditha
      from Hyderabad, Telangana
      Feb 11, 2016
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      Address: Karimnagar, Andhra Pradesh, 505001
      Website: Flipkart

      I have ordered a top of 445 rupees from Karimnagar I got to know that the stitches for a side are collappesed this is very disgusting
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 12, 2016
      Flipkart Customer Care's response
      Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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        S
        samir 60
        from Kolkata, West Bengal
        Feb 11, 2016
        Resolved
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        Address: Kolkata, West Bengal, 700028
        Website: flipkart.com

        Order ID: OD[protected]
        Product : Lenovo VIBE P1m
        Reference ID : IN[protected]

        I had purchased a mobile set product of Lenevo given above on 19 Dec 2015. The said mobile was not working. so I informed to filpkart about the mobile on 16 Jan 2016. They instructed first to show the mobile Lenovo authorized service center. The mobile was shown to the Lenovo authorized service cente which was located at Bagauhati in kolkata 700059. They checked and declared it has some problem. I reported to flipkart about all this things. I requested to replace it according to their promise. Now they are not agreed to replace it. Directly they denied.

        I would like to replace it not refund according to their selling agreement.
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 12, 2016
        Flipkart Customer Care's response
        Issue has been escalated, Awaiting an update.
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          B
          Binayak Baisakhi
          from Bengaluru, Karnataka
          Feb 11, 2016
          Resolved
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          Address: 560043
          Website: flipkart.com

          Hi Team,

          This is highly disappointing, never expected this from a brand like MOTO and Flipkart, I received the order 31st Jan because I was having an emergency case and I had to travel to Orissa the next day. Unfortunately I kept the brand new mobile in room and went to my native. Since there were nobody in my room nobody opened and checked it. Today when I came back, I saw two huge flaws in the Quality of the Mobile. The very first thing I saw is the mobile was tampered from the top and bottom of the cover. Secondly the turbo charger (the reason why I bought the turbo mobile instead of the normal Moto G3) was not functioning. I tried it today only and found two issues. I have got the snaps as well (Please check ASAP). Also I have raised a request to return the mobile because I need another phone instead. I had tried there but could not find both option to register i.e. damaged cover and damaged accessories section to add up.

          Order ID: OD[protected]
          Seller: WS Retail

          Please consider this case as a high priority and do the needful. It's absolutely ridiculous when I buy a new gadget but get a damaged one. I feel like cheated from Flipkart or Moto.

          Let me know as soon as possible either in binayak.[protected]@gmail.com or [protected]. I need a new piece not a damaged. Let me know how soon you can resolve the issue.
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Feb 12, 2016
          Flipkart Customer Care's response
          Issue has been addressed, as return is initiated for replacement.
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            B
            Bikram Sil
            from Tadepallegudem, Andhra Pradesh
            Feb 11, 2016
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560068
            Website: www.flipkart.com

            I have purchased 3 mobile phones(Rs.4499 each),
            Order Date:[protected],
            Issues with Order ID: OD[protected]

            Since I got a damage phone so I have claimed for return my order but they have putted my claim on hold from more than 2 months,
            even they makes excuses to solve it and makes fake promises, but they didn't solve my problem till now.,
            Take this issue very very seriously and I am not here for any Monkey
            business browsing your website daily, call your customer care to get
            harassed and let me clarify it one more time, I am enough capable of
            filing a legal petition explaining how you harass, cheat and
            unlawfully you do business.

            I want to know why you have rejected my claim, why you took that much
            time, why you have harassed me and why you didn't take the phone back.
            Make sure you answer me reasonably, if you don't, I know how to get
            ANSWER, a PHONE and COMPENSATION from you in a legal way. I am not
            bluffing.


            Thanks.
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Feb 12, 2016
            Flipkart Customer Care's response
            Issue has been addressed with customer, as the account have been freezed due to returns initiated against the company policy.
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              K
              Khaitan1234
              Feb 11, 2016
              Resolved
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              Resolved

              Address: 560034
              Website: Flipkart.com

              I have purchesed a headfone from flipkart but same day have without opening the packet I have returned that product however its been 15 days they are refunding my hard earn money pls help me to get my money.
              Jun 5, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Feb 11, 2016
              Updated by Khaitan1234
              Flipkart is not refunding my hard earn money although I have returned the product.
              Verified Support
              Feb 12, 2016
              Flipkart Customer Care's response
              Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
              Feb 13, 2016
              Updated by Khaitan1234
              It's related to muven headphone, mob no- [protected], email I'd - khetarammalviya. [protected]@gmail.com
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                S
                shek34
                from Delhi, Delhi
                Feb 11, 2016
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                Resolved

                Address: Bangalore, Karnataka, 751024
                Website: www.flipkart.com/order_details?order_id=OD305124431345772000&src=od&link=order_number

                Date-2nd feb 2016

                This is in reference to flipkart order number-Asus zenfone 2 laser .Sir I had purchased this product on !4th jan 2016 and I got it on 18th, But due to some problems in the phone, I had returned it on 2nd feb and subsequently got the refund amount.Then I ordered Lenovo K3 note (order no-OD[protected] and paid the money through flipkart walllet.But the next day, I cancelled it because I wanted to buy Le 1s.But this time only Rs200 was refunded instead of Rs 9999..It has been 9 days since then.Therefore I request you to look into the matter and solve my problem at the earliest.

                Resolution-Requesting refund at the earliest of Rs 9799
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Feb 11, 2016
                Updated by shek34
                Asus Zenfone Laser Order number-OD[protected]

                Verified Support
                Feb 12, 2016
                Flipkart Customer Care's response
                Issue has been addressed, Refund initiated.
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                  M
                  mukeshromi333
                  from Delhi, Delhi
                  Feb 11, 2016
                  Resolved
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                  Resolved

                  Address: Patna, Bihar, 800002
                  Website: www.flipkart.com

                  Order ID: OD[protected]
                  product name: D-Link DIR-600M Wireless N150 Home Router
                  Return Id: Refund (Return ID:[protected] ACCEPTED
                  Pick up has been scheduled. We'll pick up the item you wish to refund by Wednesday, 10 Feb'16 and they took it on 9feb but still I am waiting for my refund.
                  Please refund my money. I am sry will never buy again
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 12, 2016
                  Flipkart Customer Care's response
                  Tried calling customer no response, Follow up will be done
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                    M
                    mintukumarawasthi
                    from Mumbai, Maharashtra
                    Feb 11, 2016
                    Resolved
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                    Resolved

                    Address: Shahjahanpur, Uttar Pradesh, 242001

                    I hv ordered washing machine and was commited that machine will be delivered by 10/02/2016. But there is no response from flipcart.
                    Name- sunil kumar awasthi
                    mobile-[protected]
                    [protected]@gmail.Com
                    order id- od[protected]
                    videocon wahing machine 6.2 kg
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 12, 2016
                    Flipkart Customer Care's response
                    Issue has been addressed, Awaiting an update.
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                      J
                      janipireddy
                      from Aurangabad, Maharashtra
                      Feb 11, 2016
                      Resolved
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                      Resolved

                      Address: 533238
                      Website: FLIKART.COM

                      Order id: OD[protected].
                      return id: 43088777

                      date of cancellation: 20/01/2016


                      money not returned till now.
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 12, 2016
                      Flipkart Customer Care's response
                      Tried calling customer no response. Follow up will be done.
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                        J
                        Jintu Dhar
                        from Kolkata, West Bengal
                        Feb 11, 2016
                        Resolved
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                        Resolved

                        Address: Kamrup Metropolitan, Assam, 781021
                        Website: www.flipkart.com

                        Sir,
                        I have ordered a Philips GoGear Action 4 GB MP3 Player Player (order id OD[protected] through flipkart but the order delivered was defective. henceforth i have ordered for a replacement(Return ID:[protected]. The flipkart sent a message that the replacement to be done on 3rd February on my Official Address which i have given. But no delivery was done on 3rd.

                        On 5th February it was a Government official holiday in Guwahati due to innugration of South Asian Games in Guwahati. A Flipkart delivery guy ( mobile [protected]) called my and said that he will be attempting my delivery on today(5th Feb 2016). But i told that the office remains closed that day. So, the guy replied in that case he will attempt the delivery on 9th Feb'2016(Tuesday). on the same day (5th Feb) i got a message from flipkart that my order rejected. so i called that guy and he told that not to worry as he will attempt it to deliver on Tuesday. when i called him on tuesday he told that he will not be able to deliver it on the same day. instead he will attempt to deliver it on friday(11th Feb) today. Today (11th Feb'16) when i called him he told that my replacement order got cancelled .

                        So, sir i request you to look into this issue and bring some remedy to me.
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 12, 2016
                        Flipkart Customer Care's response
                        Tried calling customer, Number switched off, Follow up is done
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                          P
                          prashant avhale 90
                          Feb 11, 2016
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411043

                          Hi I am Prashant, mob no [protected], I did registration for flipkart flash sale for Le 1s Eco from 2 weeks with 10% cashback from flipkart, but at the time sale start they have disabled Debit/ Credit /card CVV number field entering so at the last customers have to buy that product by COD/ cash, this company is making frauds with Cashback offers & they don't have sufficient product stock also. keep waiting customers several days, same thing happened in past as "BIG billion day" offer and there CEO personally said Sorry & apologized that this will never happen in future .

                          there customer care executive's also lost my 2 days for resolving same complaint & at the last only say apologized & we are sorry, can't help you more.

                          Consumer Court must have to Bann such fraud ant companies
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 12, 2016
                          Flipkart Customer Care's response
                          Tried calling customer number switched off, Follow up would be done.
                          Hi Flipkart Customer Care, please connect in working hours, [protected]
                          HI Flipkart Customer Care, got call from your executive, He is using Abusive language

                          you guys are doing this in unprofessional way.
                          flipkart consumer support any update ?
                          Again false commitments for future as same did by CEO, poor customer satisfaction, no one taking responsibility of time & money lost
                          Again tried on 6 am in morning on Le Eco day 25 feb, showing out of stock

                          what about customers you are committing from 4-5 weeks ?

                          Flipkart — mobile defected no refund

                          I had purchase samsung mobile named as s3neo now the compny is nt prividing refunds even the prodct is under 30days replacement nd is purcjased 10april 2015
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                            B
                            bharatsamdani1994
                            from Mumbai, Maharashtra
                            Feb 10, 2016
                            Resolved
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                            Resolved

                            Address: 431005
                            Website: Flipkart

                            Sir,
                            For Flash sale LeEco le 1s on 9th Feb 2016 I made registration and when the sale opened I got it in my cart and I made immediate payment through Axis Bank Debit Card.While in the process of payment the OTP was generated and the Mobile was out of stock.So now what to do?
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 11, 2016
                            Flipkart Customer Care's response
                            Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                            I have bought letv le 1 s . It was delivered on Monday that is 15 Feb. 2016. Today, I was surfing in this phone. The battery in this phone was 19% left. N after few seconds., it suddenly dead. I am not able to understand that why this happened. Then, after a long time, with many efforts. It started again when we plugged it with the charger. And it showed, 0% battery.
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                              A
                              Ampi
                              from Indore, Madhya Pradesh
                              Feb 10, 2016
                              Resolved
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                              Resolved

                              Website: Flipkart.com

                              I have paid whole money for my purchase, and scheduled dilevry was on 4th feb but they fail to deliver it and issue has been not resloved till now its more than a week and half now...
                              My flipkart reg. account is [protected]@gmail.com
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 11, 2016
                              Flipkart Customer Care's response
                              Issue has been addressed, Awaiting an update.
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                                S
                                sourav tomer
                                from Noida, Uttar Pradesh
                                Feb 10, 2016
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: www.flipkart.com

                                I ordered samsung J7 with Flipkart with order no OD[protected] they delivered empty box and when I updated complaint to them they disapproved the complaint later on and that was with out speaking to me even a single time. Moreover I mark a mail to Sachin Bansal too but still no revert till time. And the way their Customer Care team was very disappointed.
                                Flipkart Is a fraud company and flew away with my Rs. 14999/- .

                                Congrats Flipkart...
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 11, 2016
                                Flipkart Customer Care's response
                                Issue has been addressed, Awaiting an update.
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                                  kashyapsonu36
                                  from Chennai, Tamil Nadu
                                  Feb 10, 2016
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi
                                  Website: flipkart

                                  I complainted earlier too, they said me that to go to service centre after they will give you a jobsheet then mail us. I have done smart check alot of times. I gave them jobsheet. After some time they told me to go to service centre. They are neither refunding my handset nor replacing it. They told me to recover this from service centre. But i complaint in 30 days of warranty.. Now please do something. Replace it or refund my handset. I Will be obliged. Thank you.
                                  May 26, 2017
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 11, 2016
                                  Flipkart Customer Care's response
                                  Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                                  Feb 11, 2016
                                  Updated by kashyapsonu36
                                  Order id-0d[protected]
                                  Phone no. - [protected]
                                  Email id - [protected]@gmail.com
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                                    M
                                    mandeep mutti
                                    from Mumbai, Maharashtra
                                    Feb 10, 2016
                                    Resolved
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                                    Resolved

                                    Address: Amritsar, Punjab, mandeep1980
                                    Website: www.flipkart.com

                                    I bought HTC526 at 6 june from flipkart online.I contacted HTC service center m/s K.A Sahni enterprises Amritsar few problems in my mobile.but he say we are not responsible online purchase & contact to flipkart customer care center. Please you may reply to me this mobile no[protected]. Thanks
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 16, 2016
                                    Flipkart Customer Care's response
                                    Issue has been addressed with customer, Awaiting an update.
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                                      jk1317
                                      from Mumbai, Maharashtra
                                      Feb 10, 2016
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400099
                                      Website: www.flipkart.com

                                      The rate in the menu shows Rs. 194 & after clicking on it the rate goes to Rs. 365. What should we believe and if i have to pay the 2nd amount then y wrong amount is showed while displaying in the menu.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 11, 2016
                                      Flipkart Customer Care's response
                                      Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                                        Vividhh
                                        from Gurgaon, Haryana
                                        Feb 10, 2016
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560068
                                        Website: www.flipkart.com

                                        Dear Sir/Madam
                                        As i recieved my shoes on 30 september .And its 10 of february almost 4 months and u can see the condition of shoes in images . Shoes sole pasting detached and shoe stuff cracked from the sides .Details of order as follows-

                                        Order Details
                                        Order ID: OD[protected] Item)
                                        Seller: TigrisDeal
                                        Order Date: 24 September, 2015 10:08 PM
                                        Amount Paid: Rs. 6474 through EMI

                                        As i am regular customer of flipkart and i do all my shopping from flipkart.
                                        Kindly do the solution as soon as possible.
                                        LOOKING FORWARD FOR UR POSITIVE AND IMMEDIATE RESPONSE.
                                        May 12, 2017
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 11, 2016
                                        Flipkart Customer Care's response
                                        Tried calling customer, no response. Follow up is done.
                                        Feb 12, 2016
                                        Updated by Vividhh
                                        As 1 call for formality sake dont resolve the issue kindly call me again or mail me .But resolve the issue as soon as possible
                                        Feb 12, 2016
                                        Updated by Vividhh
                                        As 1 call for formality sake doesnt resolve the issue.
                                        As i paid near about 6500 for the shoes and whats the benefit of waterproof if shoes gets cracked. There fore resolve yhe issue as soon as possible.
                                        As 1 call for formality sake dont resolve the issue kindly call me again or mail me .But resolve the issue as soon as possible
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