Flipkart Complaints & Reviews

Hi,
my order id is OD[protected] i order moto x play from flipkart on 20 jan and they deliver me cheap samsung guru 1200 model . when i called cc on 24 jan 2016 they said they will exmine the problem and pickup that particular mobile received by me and they And they assign a refund request for same but courier partner did not come as expected on 25 jan 26 jan &27 jan because I recved message from them that they will pickup product today be reday and bla bla bla….then I again contact cc of flipkart they again open new refund request but this time courier boy came and asking me for 3 original moto x play (I was shocked again ) immediately I contact cc on 2 feb. then excutive told me there is mistake by them and kindly call us again after 7pm. I again called flipkart after 7 pm. Then mr Nikhil said don’t. worry said ur product will be pickup by tomorrow sure.
Then I gain wait for whole day on 3rd feb. but no one came to collect this garbage .then again I called flipkart on 4th feb then I discussed all scenario with senior Executive miss meghna. she again open new refund request and she again said wait .today till 5:23 pm no one is came to collect parcel .kindly look in this matter and give me my money back.

We have ordered one cloth through flipkart, we have not satisfied the quality, more than 3 to 4 items we have complaint the same. till now no one as arrived to collect the material. ordered one material received one material, worst service. we are keep on waiting for the return and refund. We need our refund within EOD.

Thanks in advance.

My Order ID is - OD[protected]
I placed the order for boombox power bank and Received Sony power bank witch is used.
Tracking ID - FMPP[protected]

My order no. OD[protected] has been replaced . But same mistake was repeated . They delievered the wrong size again . I dont understand why . If they dont have the size then why they had mentioned there . This mistake is repeated by the seller two times . I want my money back with delievery charges. I am disappointed . Please solve my case as soon as possible . Thanks .

I wanted to exchange my old Nokia phone (purchased through Flipkart) on Flipkart last weekend and when I entered my old phones details like brand/model and IMEI number it gave me an error saying that the IMEI number does not match with the brand/model. This could only happen if the Nokia phone sold by flipkart is a fake one. I contacted the flipkart customer service and they said that the problem will be resolved by Feb 3rd but today is Feb 5th and there is no response from them.

I think everyone should be wary of flipkart and its fake products.

I was purchased alcatelone touch flash purchased on21/4/2015 but the cell is not working the cell i was go to vijayawada service center i.e Best Communications Vijayawada on 1/2/16 complint Id no.RVSRN1602BS100004. PROBLEM TEMPARARELY RECTIFIED. But the same Problem is repeted iam going to Best Communications Vijayawada on 4/2/16 complaint i.d no RVSRN1602BS100012. INthis connection i was lost my data and id nos bank mails . So please solve the problem.

I have placed an order in flipkart and amount paid through icici net banking, transaction was successful, amount got deducted from my account[protected] but order was not placed successful. I made this transaction on 25/02/2016, & also i am attaching the proof of message which i received.Please resolve this issue asap.

Flipkart has not been able to keep up to the promised delivery date and on top of that have not shared any update whatsoever regarding the status of the product being delivered. Their IVR is repetitive since the last 2 days with no change in status and when I spoke to the customer care people they were clueless about the status of the product to be delivered. As per them, the issue may get resolved tomorrow which is a day after the promised date of delivery.

I returned it already but no amount is refund to me but they are asking me to return it again in my app but how is it possible because i return it already.its a foolish thing and they are making me fool. Even they are not talking to me.i want my refund amount.

I was purchased one spice mobile phone ( M-6110n, EAN No.[protected] / under warranty, from Flipkart on 31.10.2015 . The display of the mobile phone is not working. So I want to replace the same mobile. Hope you will consider the matter and replace the same as early as possible to avoid any untoward steps from this end, also send proper doc.

This is venkataramanan i have purchased a I ball Slide tablets(Order
OD[protected].So kindly attention to my words I use to claim this is things by Consumer Complaints that Flipkart have might giving that 30 days replacement warranty and after selling product there is no any return policy for the product which is not liked .If it is return we have to choose similar product and there is no any money back we must choose any other similar product.What is this?.I take this issue through out the Consumer websites you have to answer me definitely...And i have the retail bill i will claim for that

I got a fake sony product in flipkart
I want an original
I have ordered for replacement
But if i don't get it I'll sue flipkart

I had 1003 rupees in my flipkart wallet. Someone hacked my account and transferred it to [protected]@yopmail.com. I opened a complaint IN[protected] with flipkart in time and provided all the details they asked. I am not sure why they didn't take the fraud seriously. Even, if someone hacks the account, there should be some checkpoint like OTP on mobile before confirming the money transfer to anybody.

I have got following response.


Hi Nagendra,

We regret to inform you that the above mentioned Gift Card has already been used in placing an order with us.

AS per your Flipkart policy, you are solely responsible for the safety and security of the GC. Flipkart.com or QwikCilver Solutions Pvt. Ltd are not responsible for any acts of omission or commission if card is lost, stolen or used without Flipkart Gift Cards (GC) are issued by QwikCilver Solutions Pvt. Ltd and is the issuer of Gift Cards

You are solely responsible for the safety and security of the GC. Flipkart.com or QwikCilver Solutions Pvt. Ltd are not responsible for any acts of omission or commission if card is lost, stolen or used without permission. Once the GC has been sent to you, you are bound to protect the GC PIN or GC number as confidential. In the event of any misuse of GC due to loss of any such confidential details due to the fault of the purchaser, Flipkart/ QwikCilver Solutions Pvt. Ltd shall not be responsible for the same and no refund can be issued.

Thank you for your patience and understanding.

Have questions? Visit our Help Center for quick answers: http://www.flipkart.com/helpcentre

Cheers,
Flipkart.

Regards,
Sangeeta L
Flipkart Customer Support


Please look into it on priority.

I have ordered a mobile phone honor 5x having order Id OD[protected].I am not getting any earphone (headset).along with this product.so kindly consider my complain and gave me a headset which is written on my invoice mail or bill provided with this product.

I have order one 6 cell hp laptop battery from Flipkart. They have delivered a 3 cell battery and denied the exchange or refund saying that the exchange period over. I have tried to contact them many times, but they didnt respond. After telling them that i will take help of consumer forum they replied saying that the refund or exchange is not possible.
Details of the order are as follows:
Order ID: OD[protected] Item)
Seller: OMCOMPUTRONIX
Order Date: 21 November, 2015 4:10 PM
Details of the conversation are as followes
From: Flipkart Customer Support
Date: Thu, 21 Jan 2016 19:32:10 +0000
Subject: [Incident: IN[protected]]
Hi,

Order ID - OD[protected]
Product - ARB HP VK04 6 Cell Laptop Battery

Thanks for writing to us.

We are sorry to hear that you've received a wrong product in your order.

We see that this product delivered to you on November 28, 2015 has crossed the seller's 10 days replacement policy. So, a replacement or refund for this is not possible.

We request your kind understand in this regard.

Regards,
Naveen K
Flipkart Customer Support
Auto-Response By (Administrator) ( Jan 21, 2016 11:04:09 PM )
Hi,

Thanks for writing to us. This auto-generated email confirms that we have received your query. Please do not reply this email.

We'll look into this and you will hear from us within the next 24-48 hours.

Thanks,
Team Flipkart
Customer By Email ( Jan 21, 2016 11:03:47 PM )
I am writing about order no. OD[protected] . The battery I got is not what I have ordered. I got a3 cell battery instead of 6 cell battery. Although book was of 6 cell battery. I have contacted you Multiple times but I got no response email or call as promised by your executive.
It will be better if the replacement or refund will be initiated in next 2 working days other wise I will take the master to the consumer court.
So please give me a revert mail containing instruction I need to follow.
Thanks and regards
I want Flipkart to refund the amount as soon as possible.

Hi I have ordered Xiaomi Yi Action Camera on 12th Jan 2016, Order# OD[protected]. (worth Rs. 7000)
I have received the product on 18th Jan 2016.
As per description on the flipkart website the Product package contains 2.7 LCD, but the received package does not have LCD in it. So after few day I raised a request for replacement of product. The flipkart executive took my replacement request and processed the request.
Till today (3rd Feb 2016) I have not received any replacement product, so today I raised the refund request but the executive asked me to wait and cut the call after 2 mins. There is no callback after that from any of the executive.

Now I have lost my patience and wanted lodge complaint against flipkart service and unethical service support.

Transaction of dated[protected] at17:29:57 for purchase of floater & shoes (Rs. 810) has not been succesfull but amount deducted from my account through SBI net banking. it is requested to sent information to me for non compliance of order to my email ID [protected]@rediffmail.com, so I can get refund from my bank

Hi,

I am Sakshi. My moto g2 charger is not working and the battery of my phone dies off quickly.

So, kindly replace my charger and battery.

Before a month ago, i have bought moto g2 mobile in flipkart. And the problem is its a charging problem its not giving upto 5hours, when battery full.. so please as soon as possible contact me, i wanna exchange this mobile. Thank you.

I have purchase one no. mobile back cover from Flipkart.com Order id(xxxxxx ) on dated 25.01.2016 two time deducted amount rs.349/- one time 21:13:22 other 21:44:06 while doing the transaction its fail and the amount are deducted from my UBI/Krishnanagar branch with account no xxxxxxx3861 . But the amount which is deducted from my account is still not refunded back to me even after 9 days of purchasee.