Claimed

Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
Complaints 47043
Resolved
25478
Unresolved
21565
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 2069

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
mdtarif20
from Midnapore, West Bengal
Jan 2, 2016
Resolved
Report
Copy
Resolved

Address: Bangalore, Karnataka
Website: flipkart.com

I have ordered a Nikon AF Zoom-Nikkor 70 - 300 mm f/4-5.6G Lens from Flipkart.com..Order Id is OD[protected]...Today i got the product with well packed & inside the packaging i saw that the Nikon Brand Box was also sealed..No one can ever imagine that inside a brand sealed box there could be a Glass full of Mud/Sand instead of the Nikon lens..They have accepted the refund request, but i want flipkart to take proper action to the seller...
+1 photos
Jan 5, 2016
Complaint marked as Resolved 
Even though they called me & told me that there will be no refund for my issue, because i misused their policy(Which i never did)..Suddenly next morning saw that the refund got successful & amount credited to bank account..
Verified Support
Jan 03, 2016
Flipkart Customer Care's response
Spoke to customer and informed him that he had abused the return policy of Flipkart and there are high number of returns from his account, moreover there are many account's which is linked with his account, informed customer we will not be encouraging such policy and the account is blacklisted, so we will not be processing him refund or replacement to him. Customer was very quite and did not speak anything hence closing the case.
Jan 03, 2016
Updated by mdtarif20
what type of justice is this?I use flipkart from so many years, that's why the number of returns are high!!I use only 1 account regularly & before 1 year flipkart themself created 1 another account of mine..This time when u sent a missing product, now u r saying that my account is blacklisted?What is this?I want justice..I know i didn't do any misuse o[censored]r refund policy..I was quite because i was shocked tht u denied to refund my money..Please help me getting my refund..
Yes same they did with me, flipkart said that I have high no of returns which is not true . Out of 20 only 2or 3 returns included missing and quality issue products.i am old customer of flipkart . I am also shocked when one senior lady from their team called me and said, mam aap jo b action lo humari traf de aap ki koi request nahi li jaygi' they are so rude and unprofessionals now a days . I shopped a lot from they and they said we are closing your account . No order from your side ll be accepted .

Really shocking behaviour from flipkart.
Ya i have also got a call from a lady..she was really very rude & told me that my account has been blacklisted by their team & i will get no refund..But next day dnt know how, but i got my refund..i will never order again from Flipkart..
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    jennifer jes
    Jan 2, 2016
    Report
    Copy

    Address: 641039

    I got moto g3 one month back in flipkart December 1st. My screen got damaged. Is there any free replacement available? Kindly help
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      hlsrivastava20
      from Bengaluru, Karnataka
      Jan 2, 2016
      Resolved
      Report
      Copy
      Resolved

      Address: Varanasi, Uttar Pradesh, 221002

      Dear Sir, Reference :[Incident: IN[protected]] dated 12.12.15 Please refer to my following email dated 01.12.15 on above subject: "I purchased Moto G (3rd Gen) 4G from Flipkart (Bill enclosed). As per offer, I have to get 'Double data on 4G for 6 months and added 6 months free subscription of 'Wynk Plus'€™. I regret that Airtel is not giving me double data on my 4G Sim after 3rd November, 15." As per sms, you have promised to solve my problem by 31.12.15, but no action has been taken so far. Please take immediate action in the matter to solve problem without further delay. Thanks H L SRIVASTAVA VARANASI (U.P.) Mobile : [protected]
      Complaint marked as Resolved 
      Verified Support
      Jan 03, 2016
      Flipkart Customer Care's response
      Spoke to customer and informed that to provide an time till January 05, 2016 to check with concern stack holder to get back to you with an update customer agreed.
      Not good
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sourabh00
        from Kolkata, West Bengal
        Jan 1, 2016
        Resolved
        Report
        Copy
        Resolved

        Address: 700140
        Website: flipkart

        Order id-OD[protected] Product details-selfie stick with Aux cable With out a proper reason my order was canceled
        Complaint marked as Resolved 
        Verified Support
        Jan 03, 2016
        Flipkart Customer Care's response
        Incorrect order Id provided by customer. Message sent to customer to get back to us with the correct order ID or contact no.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mrityunjaya93
          from Lucknow, Uttar Pradesh
          Jan 1, 2016
          Resolved
          Report
          Copy
          Resolved

          Address: Lucknow, Uttar Pradesh, 226020

          I have received this but the product is already used & problem in headphone jack, total rom is less than the mention on the site(5.5GB).i think don't buy the product from flipkart becoz they are selling used product.In the phone there is video song available.
          Complaint marked as Resolved 
          Verified Support
          Jan 03, 2016
          Flipkart Customer Care's response
          No order details found sent a message to customer to get back to us with an order details.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vijay KVerma
            from Gurgaon, Haryana
            Jan 1, 2016
            Resolved
            Report
            Copy
            Resolved

            Address: 303108
            Website: www.flipkart.com

            I have purchased 43 inch Micromax inch LED TV whose Demo to be given by Flipkart. From the day for purchase 24-12-15 there is alot of calls coming on my phone for the Demo and installation's review but in actual the DEMO is not given to me. Still I am not able to use so many important features of my TV due to pending DEMO. Also they are disturbing me by making so many calls / day but not doing the work exactly. Regards, Garimesh Sharma Order ID - OD[protected]
            Complaint marked as Resolved 
            Verified Support
            Jan 03, 2016
            Flipkart Customer Care's response
            Incorrect order details given by the customer. Sent a message to customer to get back to us with an order details.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Runjhun Mishra
              from Mumbai, Maharashtra
              Jan 1, 2016
              Report
              Copy

              Address: 500008
              Website: www.flipkart.com/order_details?order_id=OD104773013942260000&src=od&link=order_number

              Flipkart will give fake promotional offers for increasing their sales. I have purchased this Washing machine due to best offer were give 2yrs comprehensive warranty + 10years Motor warranty were coming with same, however during installation the Onida service man made me aware that there is no such warranty by company, Please check once with Flipkart as they only consider 24 month warranty, there is no 10 years Motor Warranty. I have reported about this them and asked them to provide the confirmation, Instead of giving clarity and justification and solution. They have initiated the refund. I have asked them to send an email about the reason of refund, Instead of getting agee the customer service person "Shilpa" was arguing with me and saying Mam there is no such kind of information mentioned about the warranty. As they have there own site, they can make changes anytime and can fool the customer after selling the goods with lucrative promotional offers. To be honest, now flipkart is no longer reputative company. Do not rely on flipkart. They are just waste company. Just wants to make money no matter whether selling goods on fake offers
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                ravicdac
                from Coimbatore, Tamil Nadu
                Jan 1, 2016
                Resolved
                Report
                Copy
                Resolved

                Address: 641045
                Website: Coimbatore

                Here is my worst experience with this FLIPKART portal. I have ordered "Seagate Backup Plus Slim 2 TB Wired External Hard Drive with 200 GB Cloud Storage" on 21 th DEC 2015 with advanced pay of whole money and the seller is "CyclopsInfo" flipkart showed this seller as flipkart advantage seller also. They have given delivery date as 27th Dec, But they didn't update any thing like shipment tracking. I have called them on 26 th DEC but they have given very poor response.after that i called them 27, 28, 29, 30, 31 each time they have given same answer "We are looking your issue". on 31 they cancelled my order with out intimating any thing to me and I have called again to them they have given very rec less answer "seller don't have items to ship" but in flipkart page they showed now also available with same seller. and they refund my money it will reach with in 10 days of refund so totally they have kept my money 20 days and they cancelled my order even without intimating to me.
                Complaint marked as Resolved 
                Verified Support
                Jan 03, 2016
                Flipkart Customer Care's response
                No order details found sent a message to customer to get back to us with an order details.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rajeshwari1921
                  from Mumbai, Maharashtra
                  Jan 1, 2016
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: New Delhi, Delhi, 110058

                  Hi I have ordered one genius nicer dicer vegetable chopper through flipkart and they shipped it through ekart. When i opened the item container is founnd broken... Please replace the item as soon as possible.. Thanks Rajeshwari [protected] A5a/21c, second floor, white quarters janta flats janakpuri new delhi - 110058
                  Complaint marked as Resolved 
                  Verified Support
                  Jan 03, 2016
                  Flipkart Customer Care's response
                  Tried calling customer no response, sent a mail to customer to get back to us with order details.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Valsarajan KV
                    from Muluppilagadu, Kerala
                    Jan 1, 2016
                    Report
                    Copy

                    Sir, I purchased a mobile set Spice Dream UNO through SBI Credit card Last Year. Your offer of 10 percentage incentive still i didnot got.
                    action as early
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Valsarajan KV
                      from Muluppilagadu, Kerala
                      Jan 1, 2016
                      Resolved
                      Report
                      Copy
                      Resolved

                      Sir, I purchased a set of mobile Spice Dream UNO last year through SBI Credit card . Ur Offer incentive I didnot get so far.
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 03, 2016
                      Flipkart Customer Care's response
                      No order details found sent a message to customer to get back to us with an order details.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        big boy
                        from Tirunelveli, Tamil Nadu
                        Dec 31, 2015
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 627011
                        Website: www.flipkart.com

                        As my product has shipped before 4 days but my product is till now not reached. So, please deliver the product as soon as fast.i didn't complaint flipkart but please provide the products fast, which has been bought from you.
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 01, 2016
                        Flipkart Customer Care's response
                        Dear Customer, Greetings from Flipkart. We kindly request you to provide the order details or the alternate contact details so that we can assist you further.
                        correctly said bro
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ashok kumar444
                          from Chennai, Tamil Nadu
                          Dec 31, 2015
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 600044
                          Website: flipkart.com

                          I have added more than 35 EGVs in my account.All of them deactivated on 23 rd Dec 2015.But their validity is up to Dec 2016.
                          Complaint marked as Resolved 
                          Verified Support
                          Jan 01, 2016
                          Flipkart Customer Care's response
                          Dear Ashok, Greetings from Flipkart. We kindly request you to provide the details so that we can assist you further.
                          EGVs are added to the account [protected]@gmail.com.While checking wallet it shows some technical error for more than a week.

                          Eg Vs deactivated before expiry - Comment #2283521 - Image #0
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rajtech
                            from New Delhi, Delhi
                            Dec 31, 2015
                            Report
                            Copy

                            Address: Bangalore, Karnataka
                            Website: www.flipkart.com

                            Order Number OD[protected]. Flipkart had taken Rs 35, 160/- upfront payment on 23 Dec 15 and did not deliver the item (Nikon 5300) as promised in their website by 30 Dec 15. On repeated calls they kept giving false assurances that we are looking into the issue and we will resolve it in next 48 hrs. This dialogue has been continuing since 28 Dec 15. Flipkart has intended to earn huge profits by blocking customers money to earn interest on this money and intentionally delaying deliveries. This company is going from bad to worse. Avoid purchases at Flipkart. If at all you have to purchase then opt only for COD. This company would delay your delivery if you make upfront payments.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Somi Reddy
                              from Srikakulam, Andhra Pradesh
                              Dec 31, 2015
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 560034
                              Website: www.Flipkart.com

                              I am receiving Moto G3 and all things are good except Camera issue. The camera is 13 Mega pixel but photos are look like my old moto g1. And I am compared another moto g3 the camera is very bad than my friend phone. I was buy this phone in offer period which cost is Rs.11499(actual cost is Rs 1299)
                              Complaint marked as Resolved 
                              Verified Support
                              Jan 03, 2016
                              Flipkart Customer Care's response
                              No order details found sent a message to customer to get back to us with an order details.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                ramesh yadama
                                from Chennai, Tamil Nadu
                                Dec 31, 2015
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Chennai, Tamil Nadu, 603204
                                Website: flipkart

                                I have placed the order for samsung on 7 mobile. The order has been cancelled by flipkart without my permission. After that again I have place the order for the same product using different email id, even that product also not delivered to me and when called the customer care executive they are telling it was misrouted.
                                Complaint marked as Resolved 
                                Verified Support
                                Jan 03, 2016
                                Flipkart Customer Care's response
                                No order details found sent a message to customer to get back to us with an order details.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  nnnu
                                  from Chennai, Tamil Nadu
                                  Dec 31, 2015
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: New Delhi, Delhi, 392002
                                  Website: www.flipkart.com

                                  I have purchase Micromax mobile from Flipkart on line on 20th Dec.15 It was deliver on 22nd Dec.15 on COD basis On checking Mobile operation it was found it's TOUCH operation is not working and giving trouble frequently Asked for RETURN / money back on online FLIPKART on 23rd Dec.14 FLIPKART Order no - OD[protected] Return ID 40077202 But surprisingly Flipkart talk over phone 3-4 time against these complain and not agreeing on REPLACEMENT or Return money at all I longed more 2 complain for RETURN but it getting over ruled by them Please help me in getting money back
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jan 03, 2016
                                  Flipkart Customer Care's response
                                  Spoke to customer's family member, informed for the above mentioned product we have initiated refund on January 02, 2016. Customer agreed. Hence, closing the case.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sneha duraisamy
                                    from Mumbai, Maharashtra
                                    Dec 31, 2015
                                    Report
                                    Copy

                                    Address: Mumbai City, Maharashtra, 400022
                                    Website: www.flipkart.com

                                    This is with reference to the Order no: OD[protected] [Incident: IN[protected]]. I had ordered for a Moto X play in exchange for my Nokia Lumia 925 phone. The IMEI no. of my Nokia Mobile is [protected]. The IMEI no. that was registered by the e kart fellow who came to pick up the order on 29.12.2015 was [protected] (one digit missing). It was accepted by me at the time that it may have been a typographical error or system error. The delivery was therefore postponed. I then immediately contacted Flipkart customer care & spoke to an executive; who informed me that its a minor issue and a declaration form shall be sent the next day which i have to sign & submit after which my product will be immediately delivered. I simultaneously also wrote flipkart an e mail regarding this issue and i was promised a revert within 24-48 hours On the same evening, i got a sms from the Flipkart team that my issue has been escalated & i shall receive a revert by 01.01.2016. On 30.12.2015 morning, again i got a sms from the flipkart team that my issue has been escalated & i shall receive a revert by 03.01.2016.Simultaneously i also got an e mail from the flipkart team that my product will be delivered by 30.12.2015. SO i called up their customer care again to verify & was informed that my product is ready & shall be delivered by 29.12.15(8 PM). Being from the same company FLIPKART, why is a customer given different answers from different teams? Being such a small issue, why is there no way to resolve it? i am sure being such a big company they must be having a common system to update your order statuses. Today at 08:00 PM i got a call from one Mr. Salman who informed me that my issue was sent to the wrong department all this while. He then informed me that it has been forwarded to the correct dept and my product will be delivered by 01.01.2016. Again after 5 mins, i got a call from the same person that he cross verified from the relevant department and my product will NOT be delivered asking me to cancel the order. He gave me really casual answer that i shoud cancel the order & re-book. On informing him that the sa;e period is over, he said you can re-book whenever we have such sales in future if & when it happens. What kind of customer service is this? These people call up customers and give them false assurances? I have been totally stressed & harassed beyond limits by Flipkart. After this experience i must say that the customer service of Flipkart is totally Pathetic. These guys dont update your data nor are your people aware of any issue nor are they capable of giving viable solutions. If for buying a simple phone, we have to go through so much harassment we have better options on other sites who have got excellent customer care.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shubhamag18
                                      from Hyderabad, Telangana
                                      Dec 31, 2015
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Jaipur, Rajasthan, 302012
                                      Website: www.flipkart.com

                                      Hi Team, I ordered IFB Microwave oven from Flipkart portal on 23.12.2015 and I paid the complete amount using my debit card. Expected delivery date was 28 Dec 2015 but still I have not received the product and in Flipkart portal it is showing as being delivered. And there is no information about the delivery like to whom the product has been delivered. I talked to Flipkart customer care executive for the same but they are not able to provide a proper resolution for the same. I want 1000 Rs per day compensation for the delay at Flipkart end but they are also not replying to my emails. Request you to intervene and solve the problem as soon as possible. Please find below the order details: Order ID : OD[protected] Registered mobile no : +91-[protected] Email ID : [protected]@gmail.com Regards, Shubham Agarwal
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jan 03, 2016
                                      Flipkart Customer Care's response
                                      Customer wants the case to be handled by Escalation team and the same to be escalated to concern stack holder to resolve the issue at earliest.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sakthivel2483
                                        from Chennai, Tamil Nadu
                                        Dec 31, 2015
                                        Report
                                        Copy

                                        Address: Chennai, Tamil Nadu, 600116
                                        Website: www.flipkart.com

                                        I have order the Vu TV on 23rd Dec it was schedule on 29th Dec, but still not delivered and also the order is still keep on Approval. I have raised complaints on 28th Dec to 30th Dec, still there is no response from Flipkart. I need this product and want to know the status of delivery date.
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit