Flipkart Complaints & Reviews

My account was hacked by a scammer pretending to be a flipkart agent. my only mistake was that I shared my OTP to update the mobile number, but my number hasn't changed in my account; and suddenly Rs:1091 was charged on my account (17 times) that adds up to 18, 547 within seconds.

I suddenly went panic and deactivated the account, only then it stopped.

It was a serious fault in the security system of Flipkart, I neither got any OTP for approving the transaction nor I could see the placed order in my account. The Order ID in which I was charged against was not even in their records, (I enquired this with the flipkart agent)

I raised complaint to Flipkart and IDFC Bank (Which takes care of the pay later service on the same day)

Flipkart Complaint Number: IN[protected]

Its been a week, still I didn't receive any response from the team.

Also attaching the Screenshot of Pay Later account statement.
As per RBI Guidelines, flipkart should take the full responsibility of these security loopholes in the system. I wonder what kind of security measures they have in place if someone can place order in paylater without even logging into my account? and the order was not even showing in flipkart

Hope Flipkart responds to my complaint!

Order ID - OD[protected]
Dear Sir concern regarding my order refund request, Jeeves service technician has been ask me to when you pay me 1000 rupees then i submit you inspection report, so please help me immediately and solve my problem, you have also promised me to ask to seller to approved my return request with seller
My contact no-[protected]

Flipkart scam I have order 2 I phone instead of that I have only receiced 1 Iphone and 2nd order is still didn't received yet but in application showing delliverd i have complait on flipkart for the same but i didn't receive any proper answer it took days and days then after flipkart says that the product was deliverd from our side but i still didn't recieved product or payment for this now flipkart has blocked my id for no reason thats why when i call flipkart for same reason the customer care associate dont have any information about that please help for the same and help me to solve it asap

Order id is as below
Order id is - OD[protected]
Thank you

I have forgotten my Flipkart login password. Trying to reset my password through forget password and login via request OTP. I am getting error as 'Unable to process request. Please retry' while doing forgot password as well as getting the error 'Login with OTP unavailable' while logging in via OTP. I have talked to more than 10-15 representatives but no one is ready to take responsibility to solve this problem. This is so ridiculous that they are unable to solve login issue. Please look into this issue.

Hi Flipkart team,

I am seriously not expecting this from Flipkart. First time receiving an
untrustworthy product. The phone box was seal-broken it seems to be a used
product!

I've raised return requests four times and several times contacted
Flipkart customer
support for the past 3 days to confirm the request and shared pdf/images
but it was rejected by Flipkart all the time...

I have lost my previous number & want to update my contact details for my flipkart account. I have access to the registered mail ID.
[protected]

Customer care doesnt have a clue on what happening. Delivery guy did deliver the prod and also his mobile is not reachable. Worried on prod n today is third day

The order id OD[protected] which was delivered at my home address was gift for my sister . Before opening, she made the video o[censored]nboxing and found damaged product inside after unboxing. We raised the return request but flipkart is ignoring the request and the pick up person is saying I will not pick up do whatever you can. I have complaint many times to flipkart support number but they are not taking any action against it.

Please if consumer help can help me in this case, it will be really appreciated and will be really very helpful for me.

Regards

Flipkart will be finished in next few years, they do not want to grow, one of there seller blocked my account, I requesting since 1 month but they are giving only a date in 2 days you will got a call and your problem will resolve but not responding, unblock my account [protected]

Hi,
I ordered online flipkart grocery via Order number OD[protected]. Related deliver person just put items on my door in my absence. and also did not informed me. He did not put 11 items out 35 items. Now even after complaining to flipkart customer care they are simply rejecting refund or delivery of items by saying seller confirmed delivery.
They have 3 items still pending to refund of higher values which they are rejecting for refunding:

Delivery time:[protected]

1.
LOTUS HERBALS Safe Sun Sunblock SPF 30 PA++, Sunscreen -----216 Rs
2.
Flipkart Grocery Classic Desi Ghee 1 L Tetrapack -- ₹540
3.
Farmley Premium W320 Raw Kaju Cashews ------- ₹342

It is really painful to follow customer care continuously an later refund simply get rejected from backend.

Please help to resolve issue with flipKart.

Regards
Gaurav Goel

OD[protected] unable to cancel this product

Phone is locked by Flipkart plz unlock my product Realme 8 pro

Hi,

I ordered 2 jackets from Flipkart last week, and received one jacket on 8th Nov and then second on 11th Nov. I checked the first jacket on 8th, and when the fit was not right, i tried to raise the return request. But as soon as i tried it, my account was blocked, I called the customer care and they mentioned backend team will be working on it and reactivating my account in 2-3 days. But today i receive the message that due to high return they will not be able to do anything and closing the request.

I want to understand on what basis have they arrived at high returns and did they even bother to check the reasons.

2 months back i ordered 14 items of a musical instrument, but i received only 1 and their team suggested i should mark it as return since product was not delivered. Are they considering this as return ? because if the product is not delivered how can they actually count it in return.

Would request you to please help me and get the account activated and return the product.

I had made a return request for order id -OD[protected] on 23 oct 2022, and the expected date of pickup was on 31 oct 2022, but the pickup did not happen till that date, after contacting flipkart customer care they told me to wait till 4 nov 2022 to get a resolution on the issue, after that deadline also pasted and i again contact the customer care and they again told me to wait more till 7 nov 2022, then on 7 nov 2022, they cancelled my pickup for no reason, and on contacting them, they again arranged a pick up for 11 nov 2022, and again on 11 nov 2022, the pickup was cancelled with no reasons mentioned, and now again contacting them, they have again made a pickup request which is excepted on 15 nov 2022, this is not done, you making the customer really frustrated, i have at least contacted 10 times for a single issue . and still neither the pickup happened nor the refund was given for the product, what should i except now, this very disappointing that how flipkart is treating its customers and also the customer care service is very very very rude, they just won't provide any reason and just stick there set words,
i request flipkart to kindly check the issue and provide the resolution asap.
and improve your customer service pls.
registered contact no-[protected]
registered email id [protected]@gmail.com

I had placed a return request of order id -od[protected]. I had made the return request on 23 oct 2022, but today is 11 nov 2022 and still neither the pickup is done nor the refund is initiated .Also the customer care very time i raise this issue they just extend the pickup date, but the pickup is not happening, i am really frustrated, if flipkart is not able to do the pickup, they should at least give the refund. I am very very disappointed by flipkart policy and coustmer centricity. Kindly solve this issue at most priority.
Contact number-[protected]
mail [protected]@gmail.Com

I had purchased a pair of Woodland Canvas Shoes from Flipkart. I received a pair of leather shoes. So I initiated an exchange, which was denied. The reason being that the product was intact when delivered. I again raised a request stating the resolution was wrong cause I never complained about the delivery. I only got the wrong product. Then I am trying to reach Customer Service and called them 27 times as I write. I also get abused by a CSR. I am seeking to speak to a manager and they are declining the request. I want this resolved. I want the agent out of the job.

I have ordered from flipkart order i'd od[protected] but the product received is completely different as a result i requested for return but ekart courier boy has denied to accept the return and throw the product on street... How rude your employees are. My parcel is missing and i want my refund back otherwise i will escalate the matter to consumer forum court against this company..Ekart tracking number- fmpc[protected] and delivery boy number was [protected]

I have purchased Product from flipkart through their website, details are below.

Product - Torque Silvester U Shape 9 Seater Fabric Sofa Set with 4 Puffy (Cream - Brown) Fabric 3 + 2 + 2 + 1 Sofa Set (Cream - Brown, DIY(Do-It-Yourself))
Price - 44360/- (with EMI Option)
Order Placed Date - 27/09/2022
Order id - OD[protected]
EMI debited date - 03/11/2022 (Amt. 15128.26/-)

Instead of delivering the product they only gives extended date of delivery and till date I have not receive product. I also request for the cancellation of the product, but they simply denied. Each time their executives are giving same statement and says there is nothing in their hand, you only wait.

One EMI transaction also debited from my bank account, still they are not delivering the product.

Please look into this concern.

LG air con air conditioner installed but not properly
Technician took ₹7000
Many representatives of flipkart call me daily without any result. This is the last buy from flipkart you have lost a loyal customer

I have ordered a Godrej 7 kg Fully Automatic Top Load Grey.

Order ID - OD[protected]
Product received is defective. But I have requested for replacement. But the Flipkart cancel my request. I have a loss of 16549 ra.