Flipkart Complaints & Reviews

I have purchased Nikon D5200 and Nokia 220 with flip kart last month since the product is defective i asked replacement for both product but they told me that they can send replacement for Nokia 220 and they will provide refund after picking the prodcut from my end . i told the flipkart executive to scheduled pick for DSLr on monday since i was on outof station but the executive scheduled the call on the same day . hence the cancle the request without my knowdledge again did the same thing on monday . i got replacement for Nokia which is agian a defective product . i have paid 37 tousand to flip kart but i am unable to use the prodcut . is this the way flipkart works ... i have 13 mins call recording with flipkart padmanaban [protected]

I booked one product commando six white shoe through flipkart order no: [protected] . I wrote my mobile no: [protected] clearly and I wrote my adress danavaipeta, rajahmundry. I received a message on22/4/2015 the detailed message is ( we could not complete todays deliverey of "xpert commondo 6 white shoe" in your flipcart order. we call u shortly to provide further assistance.) at 9:30am I went EKART office, danavaipeta rajahmundry at 22/4/2015...

about a one month ago I had ordered a mobile moto e 2 2nd gen of ₹ 6999 / and it comes defective piece so I lodged my request to return it and I have called customer care many times to return it and they said tht it will be refund ur money till[protected] but till now I do not got my refunded money . the order no is -Order Confirmation - Your Order with Flipkart.com [OD[protected]] has been successfully placed! The booking mail id is [protected]@gmail.com and my current mail id is [protected]@gmail.com and mob no is [protected] ..plz short out my problem with immediate effect. Thank you

flipcart product expert confirmed the complaint. they also informed that the item will replaced before 22nd april 2015. still the item not replaced. now the flipcart demands resent the item to their warehouse first, after that only they can consider the replacement. and also the coustoumer care excutive anand sarma behave badly through mobile phone conversation. please replace the phone.

Hi, I have a raised a case with Flipkart for the replacement of the Mobile Honor 4x which I have purchased a week ago. From the very beginning I am facing Issues with Battery, Heating, Receiver and finally the phone Is completely dead. I Have already raised two cases and those are closed from your end after giving some troubleshooting steps which never worked. I have raised a new case yesterday April 21st as mobile is completely dead and the support Person told that the technical team will be contacting me at 22nd April 8.15 PM. But I did not got the call and when I called they are replying that the case is not updated, and I will be getting the call back on 24th April i.e. two days later. I do not know why there is a delay in getting back to me and the support is not responding in a proper way. I have already waited for many days and again it is scheduled for two days later which is not bearable from my end as I am no able to use the Phone for the repeated Issues. i need some Immediate response on this and i need the technical team to contact me ASAP and i do not want to try anymore Trouble shooting Steps and i need replacement. If replacement will also going to take more time in the same way you are handling case then i need refund.Kindly assign some one to pick the case immediately and give proper response. I am really frustrated with the service u are providing.

I have purchased a Moto E mobile Flipkart Order -t OD[protected]. The display is no appearing. The mobile is dark and completely blank. I have already raised a return request. Your rep has contacted me in my mob.[protected] and I gave another no.[protected] and asked him to contact Akhlesh since I am in office. His name is Mr. Kesav and his contact no. that appeared as [protected]. When my son Akhilesh and myself tried again, it got disconnected without ringing. I thought it may be a network problem. However, the same is the status after sometime. Please treat this as urgent and attend to my return request immediately. My address is: Flat No.004, Tower-III, Kapila Block, NGV, Koramangala, Bangalore 560 047.

I made a paymentof Rs 858 on 24.03.2015 towards flipkart for purachsing 2 samsung mobile covers.And due to return of a product, Rs 399 should have been refunded to my account, which as per flipkart, is credited successfully to my debit card, but unfortunately is not credited to my account. Its over one month but no one is helping. When i raise an issue with bank, they are saying as no transtion is there we cannot help. Flipkart is saying refund has beedn successfully done. Regarrds, Bhumika

i have ordered a bluetooth headset (lg HBS-730 Bluetooth Headset) for 1090 from flipkart and paid a money by net banking and after a week i got a message that by some issues seller has cancelled your order sorry for inconvineance we will rfund your money back in 7 working days to bank account and when i saw the availability of the product i saw it was available and its current price was 1999 so seller has cancelled the product which was about to be shipped. my question is? how can one cancel the product once ordered and even paid money just because its market price now was increased its totally against the laws once ordered and paid money the product belongs to customer seller has no right to cancel its just a courier to be received and this is cheating by giving offers and cancelling when its its price increased. order id-OD[protected] [protected]@gmail.com

I am sivakumar.m, my mobile number [protected] I bought a moto e mobile in your company, now its restart automatically when i put the power button..per day 10 to 15 times restarting like this..i suffered for the past 3 months.so i need a urgent recovery.kindly do the needful... Sivakumar.m [protected].

My SPF claims are not getting settled in flipkart beyond many mails and phone calls.I[censored]r not able to settle the claim then get my product back immediately. By calling they just say we will arrange a call back but nothing happened.they are cheating.

Hi all,

I purchased a Philips 32PFL3738 81 cm (32) LED TV on 14th April (order Id- OD[protected]. It was delivered on 16th but we found it faulty and asked for a return immediately. They accepted it and promised that it will be resolved in 2 business days but it did not happened. I requested them again they said it will be resolved till 21st but it did not happened. I again called them and they said concerned team is working on it and you'll receive a call within next 24 hours that also not happened. Now again They are even to telling why this order of replacement is stuck, what they are working on, they have just given another date 25th April. I'm sure they will again not deliver it on that day also and will offer another date. Payment has been already made through credit card EMI option.

I'm really frustrated and upset with this kind of behavior with a customer. Please take some strict actions so that they should deliver the product ASAP

Regards
Aman Srivastava
[protected]@hotmail.com
+91-[protected]

My order ID is OD[protected] I ordered Samsung Galaxy S5 from flipkart. The box sealed was open already and new seal was paste on it. Also i do not got any warranty card and user book inside the box. While using the phone i saw that inside the phone’s settings the phone was having the serial of Samsung SM-G900A which is an AT&T version and on the phone’s box it was written Samsung SM-G900H which is an Indian Version. Also when I look the phones’s box there was another sticker was paste with over an original sticker. I have used the used the phone for 3 days and thrown the upper packing that is of flipkart in dustbin and i have complain this about in flipkart for taking this product. On 21 april 2015 there was the call from flipkart and they were not listening to my issue. They were just saying that there is only difference in bandwidth between AT&T and indian version and also they say that it is fine to use AT&T version. They have rejected my replacement. So what should I do now??? Help help me... For photos :- http://www.quora.com/Will-I-get-a-replacement-or-refund-from-flipkart

my order no is : OD[protected] I received a different product from the seller. I called the customer care and wanted to raise a refund request. but without even listening to me the operator raised a replacement request and cut the call. i called again and asked for refund but he asked me since replacement is already raised, it will take at lest 24 hours to place a refund request and he asked me to wait for a confirmation message from flipkart that suppose to come before 24hrs. 24hrs is already passed and I did not receive any message nor email also there is no update in my flipkart profil. Please look into the matter as soon as possible and refund the amount. the name of the flipkart agents that i talked are... First i takled with Mr. Parikhit Bhuyan, after he cut the call, Second time, the call was picked up Mr. Ankit Yadav, if they are telling the names correctly.

Dear Sir, I have bought perfume from your online portal. But I feel the perfume supplied by you is duplicate as its fragrance disappears in just fifteen minutes. The world class brand can not be like this. The make is Burberry Brit Summer Editions for Women. Please suugest how to check its authenticity.Should i send this to Burberry Company or will you give any remedy for this. The cost is around 3000/- and its really shocking that product does not last for more than 15 minutes after its application. Hope you will understand me. Regards Ravinder Chaudhry House Number 1751, Sector-39/B Chandigarh Email: [protected]@yahoo.com Cell Number: +91 [protected]

I placed order for 5 books in a cart amounting of Rs 1045/- with free shipping charges. But was shipped only one book amounting 200/_with Rs 40/- shipping charges. This means if all the books are shipped separately, I have to pay Rs 200/- as shipping charges instead of Nil Charges. Kindly look into the matter. Ritvik Kapoor 502, Naveen Appartments, Sainik Vihar, Pitampura, Delhi-110034 email id- [protected]@gmail.com

I had bought a Bombay high shirt order IDOD[protected] on 13th February. By mistake I entered my earlier office address for shipment and since then my tyrant with flipkart started. Through a few calls I could get the shipment delivered to my new office address ( in the same city).However I did not like the product and requested for return pick up on 23rd February. I called up at least 15 times to update my new address for pick up (same address where shipment was done) but no one came to pick up. Every time the customer care would tell that it will arrange for pick up but it never happened. Then on 9 March they automatically cancelled my return. After that I called so many times at your service but they are not ready to return the item cause it's past one month. This is completely not acceptable. I do not like the product and wish to return it. I'm very upset with this service considering that I have been regularly buying from flipkart. My registered mail ID is Vidisha.[protected]@gmail.com.

i had ordered moto e 2nd generation 4g and i got message that it will be delivered before 7pm and because of this i had not gone out and after that i also made calls to customer care and every time they assured me that i it would be delivered today only and then again i made call at 8pm and they told me that it would tommorow this is very poor service they told me that we cant do any think atleat they should have informed me before.

I have been Purchased a Redmi 1s mobile on 20 January, 2015 5:00 PM. And i got delivery on Thu, 22nd Jan. In the box i have not received any Headset for the Mobile. Please check it and Update asap. Order ID: OD[protected] Items) Seller: WS Retail My Flipkart Address. Email- [protected]@centuryhospital.in. century hospital [protected] 5-8-20, Nampally station Road, Abids, Hyderabad, Andhra Pradesh Hyderabad, Andhra Pradesh - 500001

I raised return request for my samsung galaxy grand 2 on 5th of this month I received call from your concerned team they told that it will resolved in 2 days. After 4 days I asked about my return request they told that we will again re-initiate your request and on 10th of this month and I received confirmation message for refund. From 11th daily I am calling you but there is no particular information on these. I don't want to continue this product. I want immediate refund. If I didn't receive then I want to proceed legally to take against you. One thing your executives are not responding properly and they are not giving required information. The persons who gave assurance for me: Anjali Sadiq Varsha After sending the above message I received mail stating that problem will be resolved in before 23 rd of this month, and again I received that return request has been rejected. I want immediate return and refund for these I don't want to continue this product.

i bought a Samsung (4k hu 7000) 55 inch led from flipkart on 11/12/2014 for (RS 145550).Specs on Flipkart and Snapdeal during december showed that Samsung 4k hu 7000 led has total 4 hdmi ports and one of these port is version 2.0 which is capable of displaying 4k content at 60 hz which is not the case. I came to know that Samsung( 4k hu 7000) 55 inch led does not have Hdmi 2.0 port during the month of april 2015 and has been complaining since to flipkart and samsung both. Flipkart in the beginning said i should contact samsung regarding this issue. on contacting samsung they said that flipkart and all the other e commerce websites are not our authorised dealers hence we are not liable for any misguiding of specs on these websites.When i told flipkart about what samsung is saying they told me that we will look into this matter give us some time. Now 4 to 5 days have been past and i have been regularly complaining about this to flipkart with no result. Daily they give me false assurance that they are looking into this matter and will find out some solution to this issue. Snapdeal till date is selling this led by displaying specs that it has Hdmi 2.0 port. So i request you if you can to please look into this matter. Thank You kapil juneja