Flipkart Complaints & Reviews

Hi,

Order OD[protected]

I bought a Digiflip Tablet worth of Rs.3999.00 in Flipkart on Big Billion Day Sale, after a week it was not working, I called the customer care and complained, they sent replacement product and the same was not working. I made a complaint to customer care neither they have refunded or replaced the product, Please take the necessary action, I am cheated by this online store, I am ready to provide all the details.

Thanks & Regards
Srinivasan
Email id: [protected]@gmail.com

April 24, 2014

I have purchased the following instrument on line from Flipkart :


Micromax Canvas Blaze HD EG116 ( Black )

Invoice No. : 446 ( Attached copy here with )

Date :[protected].


I was out of station and operated mobile to day morning i.e. Dtd.[protected]. I am facing the following problems in the mobile.


1) Touch screen is not working smoothly

2) Last row Internet, messages, contacts, dial er cant open by touch.

3) Not able to open key board in some applications

4) If succeed to open key board where space bar is not working.

In general I am not a technical pro because I am a Additional Chief in Sector - I ( 23 Police Stations ) in Ahmedabad so in short the mobile is not working. I want to replace the same.

Please let me know the procedure to rectify the problems.

A line of reply is requested.

( Dinesh Mistry )

I had purchases Motorola G2 mobile (Rs.12999)/- on 18.11.2014 the mobile phone presently is not working as the screen is locked. The mobile has been deposited to the3 authorized service center at Kolkata (B2X) on 06.04.15. Till date the authorized service center is unable to repair the mobile citing reasons as non availability of spares parts and not able to commit any given time for repair of the mobile as the mobile is under the warrant y period you requested to replace the mobile with new upgraded mobile. Enclosed (Service note paper) Regards Sujit Pal ([protected])

Dear Concern,

I had purchased a Blackbery Z10 in the month of December 2014 its just 4 months now and the mobile is not working and totally shut down. I went to Blackberry center in Thakkar Mall, Borivali West 400092 where in they opened the Mobile and checked and was told that it will have to send to thier Bangalore office for repair, but when the checked their systems i was told that this piece cannot be covered under warranty as ther RIM warranty status shows as Error: Serial number product not found in Product catalogue.

I was very surprised to know this and totally zapped that we purchase these products from a reputed company like Flipkart and they give customers all duplicate stuff. This is unacceptable and need a repalcement of the product purchased.

This is really bad experience i have had with Flipkart and will ensure people whom i know should buy and trust Flipkart.

I am awaiting your reply at the earliest as my all work has been come to an hautt due to this.

Regards
Jay Kadgaonkar
[protected]

I ordered John Player Trouser on flipkart OD[protected], and flipkart sent me 15 Month old Trosure which was packed in Jan 2014.As it is common sense that cloths as get old, become dull and may tear easily.Even flipkart executive accepted that they should only dispatch cloths of max 3-4 month old but this is extreme and they are not ready to replace my Trouser, they are just insisting on refund.But no-one ready to give me justice as I have already lost time and money because of Flipkart.Now flipkart has become Fraud company.

I have logged a complaint on 22-March-15 and today we are standing on 24-April-15. I have not got a single response from your company and when i call to the customer service then they have ample of excesses.. I tired reaching senior people but from them, there is also no response. I don't know what to do now, My concern is that, if they can't serve the commitment's then you should not promise. I am pissed off seriously. Also i beg you not to give false promises. And this time I am serious to file a compliant against you. Thank you so much for your best services which i got from your company. Nothing to say.. Regards, Sunil Nirmal + 91 [protected]

I purchased a jeans through flipkart due to size issues had to return back. The money was refunded in my wallet. But when I'm using money through wallet, it isn't working. It says wallet option payment is only available on WS retail sole seller only. Now what do I do? Can I get my money through cash in my bank account or how can I buy other products through wallet payment ?

i hv received samsung galaxy grand neo plus on 13 as i hv given order fr that and thre is a hanging issue wth the cell phone .. frm the tme i received it ..nd flipcart consumers are nt tkng any action.. m jst fed up ... i jst wnt tht .. the product should b exchanged ss it is on warrañty also

I had buyed laptop battery from flipkart thinking that is original but after some days my laptop mother board damaged due to high voltage from battery. Flipkart gave me warranty I had visited Dell service Centre they said it is a duplicate battery due to that my laptop mother board damaged and costs 13, 000 for repair index.php. and I had contacted flipkart from some days they called me and said they will arrrange 3000 rupees for 13, 000 mother board.. I had rejected... PLZZ HELP ME REGARDING THIS.. My Email is naganikhil.[protected]@gmail.com... Flipkart order no OD[protected]

HI Team, I have 6 Gift vouchers worth RS 3000 (500 Each). Now When I'm trying to Purchase some Item from Flip kart Its not allowing me to use all the 6 GV at a time. I can Only use 1 GV at a time. Please resolve this issue or let me know how I can Use them in one Item Only. Thanks, RKR

Hi, I am Anil Raj. Please refer my order mentioned in the subject line. The email used in anil.raj.[protected]@gmail.com. My phone gets dead every now and then. At time the display hangs up without me even using it. I asked for a replacement around 2 weeks back and I got a lot of support calls from flipkart. But none of them were able to resolve my problem. Then all of a sudden, flipkart rejected my claim without any genuine reason. I mean how can you reject my claim when the problem is not resolved. Now the phone is not working properly and I am again raising a return request. Please don't harass me and process a replacement/refund. I am fed up with the way my case is being handled by flipkart. I will go to consumer court if flipkart don't pay heed to my multiple request.

Hi, Good Morning... This is Sampath, Actually i bought Red mi Note 4g Threw flip kart on 02nd April... I used that phone one day... when i am placing a call that time it is too much heated, i have raise the request they said On 15th we will solve the issue, 16th i called they said 18th, 18th i called they said 22nd, 22nd Night 10PM again i make a call to customer care they said 23rd .. Today i made a call they are saying 25th-Apr... I don't know why they taking too much time... Today(23rd April) i called flip kart customer care and asked the problem they are saying after 45 Degrees only they treated as Very HEAT, Otherwise it's normal heat only... It may not reach 45 degrees temperature then automatically we will reject that request, They are thinking in this way... After 35 Degrees we can't talk or use phone... Flip kart guys said that below 45 is not a issue, did you use this? " I know what exactly facing the problem it's to difficult to talk at least 20 min in my hand set. Kindly understand the problem and revert my money.

I, C. SIMSON, (Mob : [protected])

I was bought a Micromax Unite 2 A106 with 8 GB ROM mobile through your Flipkart on 20-March-2015.

Now, My mobile was REVERSELY CHARGING using my Original Micromax Charger.

Just one month ago this problem may be arise in my above said Micromax Unite 2 A106.

Hence I request your goodself kindly replace the mobile under Warranty slot.
or otherwise what should I do? PLEASE CLARIFY.

ORDER NO: OD[protected]

ADDRESS : SIMSON [protected]
PAKKAA BIRIYANI NO.24, NAVAL HOSPITAL ROAD, PRIEAMED CHENNAI-600003


My E-mail ID : [protected]@gmail.com

I have purchased fastrack watch form flipkart after 4 months i got some problem with that watch i went to fastrack service center they said we not giving service for online products then i rise a query to flipkart they are token 20 days time finally i got solution in andhrapradesh fastrack authorised service centers are available in hyderabad only two centers apart from those two none of don't have fastrack authorisation.seller warrenty means it applicable in any fastrack service centers.In my view it is not an issue but many people don't know about seller warranty.

I have purchased Nikon D5200 and Nokia 220 with flip kart last month since the product is defective i asked replacement for both product but they told me that they can send replacement for Nokia 220 and they will provide refund after picking the prodcut from my end . i told the flipkart executive to scheduled pick for DSLr on monday since i was on outof station but the executive scheduled the call on the same day . hence the cancle the request without my knowdledge again did the same thing on monday . i got replacement for Nokia which is agian a defective product . i have paid 37 tousand to flip kart but i am unable to use the prodcut . is this the way flipkart works ... i have 13 mins call recording with flipkart padmanaban [protected]

I booked one product commando six white shoe through flipkart order no: [protected] . I wrote my mobile no: [protected] clearly and I wrote my adress danavaipeta, rajahmundry. I received a message on22/4/2015 the detailed message is ( we could not complete todays deliverey of "xpert commondo 6 white shoe" in your flipcart order. we call u shortly to provide further assistance.) at 9:30am I went EKART office, danavaipeta rajahmundry at 22/4/2015...

about a one month ago I had ordered a mobile moto e 2 2nd gen of ₹ 6999 / and it comes defective piece so I lodged my request to return it and I have called customer care many times to return it and they said tht it will be refund ur money till[protected] but till now I do not got my refunded money . the order no is -Order Confirmation - Your Order with Flipkart.com [OD[protected]] has been successfully placed! The booking mail id is [protected]@gmail.com and my current mail id is [protected]@gmail.com and mob no is [protected] ..plz short out my problem with immediate effect. Thank you

flipcart product expert confirmed the complaint. they also informed that the item will replaced before 22nd april 2015. still the item not replaced. now the flipcart demands resent the item to their warehouse first, after that only they can consider the replacement. and also the coustoumer care excutive anand sarma behave badly through mobile phone conversation. please replace the phone.

Hi, I have a raised a case with Flipkart for the replacement of the Mobile Honor 4x which I have purchased a week ago. From the very beginning I am facing Issues with Battery, Heating, Receiver and finally the phone Is completely dead. I Have already raised two cases and those are closed from your end after giving some troubleshooting steps which never worked. I have raised a new case yesterday April 21st as mobile is completely dead and the support Person told that the technical team will be contacting me at 22nd April 8.15 PM. But I did not got the call and when I called they are replying that the case is not updated, and I will be getting the call back on 24th April i.e. two days later. I do not know why there is a delay in getting back to me and the support is not responding in a proper way. I have already waited for many days and again it is scheduled for two days later which is not bearable from my end as I am no able to use the Phone for the repeated Issues. i need some Immediate response on this and i need the technical team to contact me ASAP and i do not want to try anymore Trouble shooting Steps and i need replacement. If replacement will also going to take more time in the same way you are handling case then i need refund.Kindly assign some one to pick the case immediately and give proper response. I am really frustrated with the service u are providing.

I have purchased a Moto E mobile Flipkart Order -t OD[protected]. The display is no appearing. The mobile is dark and completely blank. I have already raised a return request. Your rep has contacted me in my mob.[protected] and I gave another no.[protected] and asked him to contact Akhlesh since I am in office. His name is Mr. Kesav and his contact no. that appeared as [protected]. When my son Akhilesh and myself tried again, it got disconnected without ringing. I thought it may be a network problem. However, the same is the status after sometime. Please treat this as urgent and attend to my return request immediately. My address is: Flat No.004, Tower-III, Kapila Block, NGV, Koramangala, Bangalore 560 047.