Claimed

Flipkart Complaints & Reviews

2.8
Updated: Jun 17, 2026
Complaints 47328
Resolved
25497
Unresolved
21831
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 2210

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Madhu Mudhiraj
from Hyderabad, Telangana
May 3, 2015
Report
Copy

Address: Hyderabad, Andhra Pradesh

Dear sir, This is to complaining you that, i did not receive Earphones along with Lenovo Plus Mobile... Please find the below mentioned order details... OD[protected]. R.MADHU Mob:[protected] E-id:[protected]@gmail.com
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    chiragg786
    from Vasai-Virar, Maharashtra
    May 3, 2015
    Report
    Copy

    Address: Thane, Maharashtra

    Hi, Starting with real frustation its been disgusting after full payment and 5 days of waiting received a dead piece of Moto-G which does not get switch on after doing everything. I had to call customer care which lasted for 10 min duration and costed me 25Rs. Just think i had pay addon cost, moreover a time waste, additionally have to wait for more days. I dont understand how a reputed ecommerce player delivers such a bad piece. Sorry to say but you dont deserve to run a business if you dont fullfill your saying "Country's leading E-Commerce player" Order Details: Order ID- OD[protected] Model NO- Moto G Seriously Sachin and Binny you really need to micro manage your business. Regards, Chirag G
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vikky22
      from Bengaluru, Karnataka
      May 2, 2015
      Report
      Copy

      Address: Bangalore, Karnataka

      Flipkart has delivered FAULTY moto g 2nd generation mobile. I was astonished to hear the broken/distorted sound coming out of speaker when I turned on the speaker.One can clearly hear annoying sound while talking/listening music/phone ringing/message notification etc etc.The speaker does not work at all and handset audio quality is also poor.I am facing lot of hassle while trying to return back the mobile. -Vikram
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nilaysg
        from Mumbai, Maharashtra
        May 2, 2015
        Report
        Copy

        Address: Mumbai City, Maharashtra

        With reference to subjected order we have been delivered the casio edifice analog digital watch on 22nd June 2014. Now the following defects have been observed in the watch. 1. minute hand when revolving clockwise sometimes stuck up at 10 O'clock position, 2. minute hand revolving anti-clockwise always stuck up at 6 o'clock position. When contacted at casio service center they demanded the original invoice and stamped warranty card. but the watch is purchased online and we have not received invoice and stamped warranty card as well. THE WARRANTY CARD INSIDE BOX HAS NO SR. NO. AND INVOICE NO. ALSO PACKAGE BOX DOES NOT HAVE ANY BAR CODE, SAME IS SUSPECTED REMOVED before delivery. Pictures of both are attached herewith for your perusal. This seems like fraud of selling defective pieces of reputed brand online. I fear we might have been cheated online. Also this corrupts the company name in the market. Casio Company service center people are not ready to service the watch without bar code and s.no. on box and warranty card.
        After reporting the mater to customer care they offered to take back the watch and refund the money but after two days they denied to take back and told to accept only 10% amount as credit in the valet to purchase some other item which is not acceptable. Flikart is solely responsible for the Delivery of deffective watch, they also not provided invoice and valid warranty card with the watch. This simply fraud, cheating with consumers.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sunil Nirmal
          from Mumbai, Maharashtra
          May 2, 2015
          Report
          Copy

          Address: Mumbai City, Maharashtra

          Dear Team, Again i got the defective handset on 28th April'15. Now the speaker is creating a problem... I dont understand why are you selling this lenovo if it has a problem. Instance : 1) While playing music player on the speaker ... its not working properly... 2) Transferring file from Laptop to Mobile... then its showing me error. and many more instance are there. This problem is happening again and again... So please this is a humble request to replace the product or can you please upgrade... Regards, Sunil Nirmal + 91 [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            raksha mps
            from Bangalore, Karnataka
            May 2, 2015
            Report
            Copy

            This is PUNITH 01-May-2015 I have booked One MOTO E 2 Gen 3G Mobile order on delivery condition of 02-May-2015 on extra charge now at 4.25 pm i have called customer care and enquired about status of delivery, One who replied is not satisfied and please check it and please delivery with in 5.30 pm that is office hours
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Metu
              from Mumbai, Maharashtra
              May 2, 2015
              Resolved
              Report
              Copy
              Resolved

              Address: Mumbai City, Maharashtra

              I had received the delivery of a Moto G - 2nd gen phone on 9th April 2015. The phone display had a thick green line at the right end. I immediately called up the flipkart customer care number and asked for a replacement. The person at the other end told me that the company will not provide a replacement soon. He advised me to perform some troubleshooting techniques which were completely useless. The guy kept on telling me some more techniques, all this while knowing that it is a manufacturing defect and no method can ever erase that line on the display. I enquired at some mobile stores and they all gave me the same reply - The line is a manufacturing defect. There is no way to get rid of it. At the end of it all, i now have a brand new phone which looks like an eyesore every time i switch it on. I am disgusted at the service provided by flipkart. How can the company ship a defective phone to its customers? To add to this, flipkart does not even provide a replacement even though it realises that it is the company that is at fault here. Purchasing a phone from that website was a complete waste of time and money.
              Complaint marked as Resolved 
              Verified Support
              May 02, 2015
              Flipkart Customer Care's response
              Dear Metu, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vinoth.kannan
                from Patan, Chhattisgarh
                May 2, 2015
                Resolved
                Report
                Copy
                Resolved

                Address: Chennai, Tamil Nadu

                I placed an order for mee mee laundry detergent and the seller cancelled it due to some reason. But i didnt get the refund for the same which the flip kart site as well as the customer support team claims that the refund is processed and successful. I used a USD gift card to purchase this in INR. I used this card only for purchases in flipkart and when i check with the gift card vendor i got the complete transaction list and the list clearly showed 2 purchase transactions and only one refund transaction pertaining to a different cancellation. flipkart needs to resolve this issue without taking much time as there as enough proofs available for the same. order details below . refund transactions USD 10.79 centes - 29 sep purchase transactions which got cancelled 22 sep - USD10.92 c OD[protected] INR 665 21 sep - USD 11.71c OD[protected] INR 720 Flipkart case number : Incident:[protected] Incident:[protected]
                Complaint marked as Resolved 
                Verified Support
                May 06, 2015
                Flipkart Customer Care's response
                Tried calling customer on "[protected]" and there was no response, So sent e-mail to customer asking to revert back with the alternate number or contact Flipkart customer care for further assistance and closing the case.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  puneet1139
                  from Chennai, Tamil Nadu
                  May 2, 2015
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Jalandhar, Punjab

                  I have purchase a mobile phone from flip kart. It started giving problem in just 20days of purchase then i opt for your return policy. I was assured to get call back on 29th Apr and i was waiting for call. Then i got sms that they will contact me on 1st May at 9:30pm then again i was waiting for call. But again i got sms that i will get call on 2nd may at 6:30 pm or alternately i can call on [protected] for immediate return. Then now i called up and they are saying that they cannot do anything and i will get call in the evening as per scheduled time. Then i asked them to lodge complaint that i am using another phone for time being and it should be resolved immediately. They have given me complaint no.[protected]. So i request you to help me on immediate basis as i am getting very problem without phone.
                  Complaint marked as Resolved 
                  Verified Support
                  May 06, 2015
                  Flipkart Customer Care's response
                  Dear Puneet, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    mohannest
                    from Bengaluru, Karnataka
                    May 2, 2015
                    Report
                    Copy

                    Cheating with Client

                    Address: Bangalore, Karnataka

                    I wanna share my worst experience with FLIPKART ONLINE SHOPPING portal, so the clients like me should not get cheat, i have purchased a product Order ID: OD[protected], Contact Number [protected], when i received the product they deliver the different color, i request them to return the product, they collected the product and return the amount in FLIPKART wallet, becoz when ever i called to Customer Care of FLIPKART they will say i...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    T
                    Thomson Soundarraj
                    from Mumbai, Maharashtra
                    May 2, 2015
                    Report
                    Copy

                    Address: Chennai, Tamil Nadu

                    Guys you know what! I bought google nexus 6. From day 3 heating and rebooting issues. I would have called flipkart a[protected] times! Frontline agent usually schedule a call back at 05:30. Nobody ever called me back and exactly at 05:31 i will get a text postponing the call back to the next day for no reason. You know why, they are not ready for replacements/refunds if the product is a little costlier. Their intension to sell these products to us and keep their mouths shut till it is 30 days so that we cant raise any complaints u see. Bunch of insane illeterate customer service executives, supervisors and tech support agents. Its been three week now, no responses. My only conern here is to let u all know this. 49000 is a joke for all those working in flipkart. They are so mean and cruel. I'm cornered and helpless. I pray to god that #sachinbansal should hang himself after he reads this review. They promote the company by their sweet talks and ads.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      neeraj chaudhry
                      from Gurgaon, Haryana
                      May 2, 2015
                      Report
                      Copy

                      Address: Gurgaon, Haryana

                      appalling delivery sense!--Cant believe this is happening at a central place like Gurgaon! Uncouth delivery guys--have no idea what they are doing!-Carry no change with them. No credit card swipe machines in fact no infrastructure. Tighten your belts please--this will not do in the long run. at least 4 of my orders have been shucked because of the above! Will not shop ever from this company.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        kdulait
                        from Delhi, Delhi
                        May 2, 2015
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: New Delhi, Delhi

                        Sir I was purchased a mobile Redmi 2 online form Flipkart.Com. But the mobile not working properly like battery, memory card not read, galary not proper working, internet fecilities not proper working. My order no OD[protected] dated 31/3/2015. Kindly help me and oblise Kallu Dulait [protected] [protected]
                        Complaint marked as Resolved 
                        Verified Support
                        May 05, 2015
                        Flipkart Customer Care's response
                        Spoke to customer and escalated the issue to the concerned to have his issue addressed and awaiting for a call back & update from tech team.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sujeet Pal
                          from Kolkata, West Bengal
                          May 2, 2015
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Kolkata, West Bengal

                          I HAD PURCHASED A MOTOG 2 HANDS SET ON 18.11.14 VIA FLIPCART. THE MACHINE SCREEN NOT WORKING . TAKING THE MACHINE FOR REPAIR AT AUTHORISED SERVICE CENTER, KOLKATA ON 06/04/15. TILL DATE NOT REPAIRED FOR WANT OF PARTS. A OFFICER OF MOTOROLLA MR AMIT BUCHARLI INFORMED THAT THE AMOUNT OF RS 12999/- BEING THE PRICE OF THE MACHINE WILL BE REFUNED. ON 24/04/15.ACCORDINGLY INVOICE A COPY OF CANNCELLED CHEQUE ATTACHED AND MAIL FORWDED TO MOTOROLA. AT PRESENT THE COMPANY NOT WILLING TO REPAIR, NOR REFUND AND REPLACE THE MACHINE. THE RIGHTS OF THE CUSTIMER ID BEING TRAMPLED BY THE ORGANIZATION PLEASE TAKE NECCESSARY STEPS AND IMPOSE A LEGETIMATE PENALTY FOR SUCH FRAUDULENT TACTICS RESORTED BY THE COMPANY.
                          Complaint marked as Resolved 
                          Verified Support
                          May 05, 2015
                          Flipkart Customer Care's response
                          Dear Sujeet, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            rajesh jumbidi
                            from Hyderabad, Andhra Pradesh
                            May 2, 2015
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            hi sir i ordered huawei honor mediapad t1 on- 24 December, 2014 3:22 PM Through EMI it delivers on[protected] after using 5months it's touch screen doesnt workig doesn't working. Accept my complaint and solve my problem quickly. rajesh [protected]
                            Complaint marked as Resolved 
                            Verified Support
                            May 02, 2015
                            Flipkart Customer Care's response
                            Spoke to the customer, informed him that we are unable to assist as the product is out of replacement policy .Hence requested to visit authorized service center for further assistance and shared service center details . customer agreed. Hence closing the case .
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              DP2210
                              from Bardoli, Gujarat
                              May 2, 2015
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Surat, Gujarat

                              well i had odered Moto G (2nd Gen) from flipkart on 27 April, 2015 11:29 AM on address PINKESH K PATEL [protected] At post - Ena dhamdod Tall- palsana Near Bardoli Surat Bardoli, Gujarat - 394601 they placed the oder and shipped aswell. but they called me on 1st may friday at 3:21 pm from (+91 [protected]) and told me that they cant deliver that product to given address and they ask me to give some alternate address nearby where they can send me the same product., so they said they will arrange me a call back in one hour. so i can give them another address but i dint get any call back from flipkart..and they automatically cancelled my oder without asking me and now they wants me to do fresh oder on same product where i have to pay extra money.. and the product i odered at first place was in offer from SBI where i get some cash back.. i ask them to help me but they not helping.. so please kindly help or take some action against flipkart.. thank you PINKESH PATEL
                              Complaint marked as Resolved 
                              Verified Support
                              May 05, 2015
                              Flipkart Customer Care's response
                              Spoke to customer and informed him the reason why his order was cancelled and also requested him to place a fresh order with a different address. Also, informed that we have refunded the amount and customer agreed. So closing the case.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                ashav51
                                from Mumbai, Maharashtra
                                May 1, 2015
                                Report
                                Copy

                                Address: Mumbai City, Maharashtra

                                Hi, Greetings for the day! i had purchased MOTO -E on[protected] under the name of DEBSISH RAUTA ([protected]) with Order ID: OD[protected]. as already i informed in my previous mails... when ever i am using skype and other net calls moble has be done restart.. then only its working.. apart from the last two days ..it is displaying unfortunately goole app has stop (and i am unable to look into it) please change the mobile with another. Regards Raghavendra
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  bangarusri1
                                  from Chennai, Tamil Nadu
                                  May 1, 2015
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  i am really disappointed with the service.i bought motto e mobile through flipcart and i raised a replacement order in it..i got a msg like someone will call you from flipcart.i got the call and due to range problem call got disconnected and they msged me.they will call me within 4 hours.and then again in got msg like they will call me in may 1 .may 1st ended .still no call.
                                  Complaint marked as Resolved 
                                  Verified Support
                                  May 06, 2015
                                  Flipkart Customer Care's response
                                  Dear Bangarusri, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                                  Sir maine flipkart se hard disk purchage kiya tha 25 june ko subah 6:53am per... And maine online paymet kr diya after date same date 25june ko hi 30 min. Ke under hi maine apna order cancel kr diya...but sir mere pass account mein refund nhi aaya...aaj one week ho gya main etna pareshaan ho chuka hu apne refund ko le kr k ki main hi jaanta hu... Customer care ke pass call kro toh wo wait krne ko bolte hai... And flipkart mujhe daily new date diye ja rha hai... Sir but limit toh tab cross ho gyi jab flipkart ke account per mere "issue unresolved" likha hua show hone laga... Aap please meri help kijiye sir mere refund k liye... Mera amount 5129 rupees ka hai... Bahot important money hai meri...and khoon paise ki kamayi hai sir... Order id-OD[protected]
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    abhilash00426
                                    from Vijayawada, Andhra Pradesh
                                    May 1, 2015
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    Hello sir, i buyed moto G2 mobile 20 days back.I had a problem with the mobile that mobile phone battery is not working well and mobile is strucking while using.I had made phone call to flip cart customer thrice times.But I didn't got any help from them.So, please respond to this issue and help me in this problem
                                    Complaint marked as Resolved 
                                    Verified Support
                                    May 05, 2015
                                    Flipkart Customer Care's response
                                    Dear Abhilash, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      harshit_shah29
                                      from Delhi, Delhi
                                      May 1, 2015
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Ahmedabad, Gujarat

                                      I bought a redmi note 4G from flipkart (online shopping portal) on 24/04/15 . Order ID: OD[protected] I place return request on 26/04/15 because the phone is defective. Battery and flashlight having a problem. I had called the customer care of flipkart many times but they are not attending a complaint. I raised complaints many times to their customer care center but not yet solved. Last Complaint no[protected] I request you to look into this matter and help me to solve this issue urgently. Phone [protected]
                                      Complaint marked as Resolved 
                                      Verified Support
                                      May 05, 2015
                                      Flipkart Customer Care's response
                                      Spoke to customer and got to know that he was facing some issue with the handset as flash option was faulty. It is found that we have already arranged for a replacement which is already shipped and hence informed the status and closing the case.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit