Flipkart Complaints & Reviews

I had bought a mobile phone from Flipkart. Post using it for a few days, I found that the mobile gets heated up with 5-10 mins of talking. I raised a complaint against the faulty piece. Flipkart responded and asked to install an app with which they can monitor phone temperature. When they called me to check, the phone's temp was 41 deg celcius. At that time they mentioned that if it is about 45 deg Celcius then we will take the return. The problem continued and I kept on calling Flipkart but of no use. They finally gave me a call when I escalated the issue. However, I came to know that 1st time they mentioned in their records that the temp was just 32 deg celcius. Further, when they checked for the second time, the temp came to 45 deg, 44 deg and 42 deg celcius. However, they are refusing to replace the faulty product delivered. Flipkart should immediately stop cheating customers by giving false commitments to the customers which they can't service. Highly disappointed by the response from Flipkart. Need a quick resolution - replacement.

I have requested for refund on 5/04/2015 for my product from flipkart because when i have ordered it first time is broken from opening it from its box so i have requested for replace for the product and again it is broken and a missing part from it, so then i have requested for refund the flipkart customer care executive tell me that my product will be picked up by 17/04/2015 but till 07:00 pm the delivery man came for pickup and it did not attended the call also after 07 pm he attended my call, then he tell me that they will pickup my order by 18/04/2015 but till 07:00 pm they did not came to pick up my product. ABHISHEK [protected]

Dear Sir I have buy the 16gb Memory card for 1 month but not working for today some error for memory card not formating and my importan data as loss please give me replacement . My order details as follwoing We are pleased to inform that the following items in your orderOD[protected] Regards, Anil jadhav [protected] [protected]@gmail.com

I had ordered a pair of curtain from flipkart... When I got the delivery, I opened the packet and found that there was only one curtain inside. Several times I called the customer care .but nobody resolved my issue and gave me inappropriate answers.. I have losed hope that they will do anything. My order number is OD[protected]

I have ordered a 60 inch LG LB6500 LED TV in flipkart.com by paying the complete amount.I have received a damaged piece for the same and requested for refund on 1st April, 2015.I was informed that the Television would be picked up within 2-3 working days but its been complete 18 days and still the TV was not been picked up.There is no proper response from the customer care service also as they are continuously transferring the call from one person to another. Seems to me that they are avoiding the situation. If this is the issue I would raise a complaint in consumer court and post the same issue in all the social networking websites. I have paid Rs. 129, 990.00 which is not a small amount. Kindly reply to my request at the earliest regarding the schedule.

respected sir/mam, this month i did prepaid shopping from online portal flipkart. i purchased a set of three microwave proof bake n serve dish. one was having the glass lid while the other two had plastic cover lid. i was not happy to see plastic lid. but it was quoted that it is microwave proof. so i trusted because it was of well known brand borosil. i trusted and yesterday i started using it. i put stuffed tomatoes and covered it with that plastic lid. thinking that what if it melts. i gone through the manual again. it stated microvawe proof. After so much assurance i put it in and within 3 minutes i smelt something bad.. i came running in thought sabji jal gayi then asked mom aapne lid kab utaara... mom was surprised i yelled to see that plastic was all lost it melted like a cheese and completely transparent...i hand to hand switched offf my microvawe. now where.is my mistake? i paid good amount. i used cautiously... what the manual said that..why they quoited its microvawe proof? obiviously one will not invest so much for show off... if i wanted to use it for such purpose ke vo jale na to fridge me hi rakhne ke liye me aur kuch managa sakti thi. they sent me very poor quality plastic which is not at all mocrovawe proof... help me plsssss

I have bought Lenovo A6000 Mobile from Flipkart on April 3rd 2015 .. I am realized after some days that it have Ram Issue, Heating issue, Battery Poor, Camera Quality, Touch And so on.. My Order I'd is OD[protected]. I have Asked them for refund also it is out of stock. I need Refund I will go for better mobile Please help me for getting refund Thank you

I bought my phone 3 month's back. Now I am experiencing a problem. The problem is when I'm on call, I cannot hear what the other person is speaking and vice versa. But if I put it on a loud speaker or use a headset, they can hear. Kindly replace my phone with another one or resolve the problem

1. I have ordered a mobile, Moto E 2nd Gen through my registered mobile number [protected]. 2. Its having a defect as one of the sim card slot is not working properly. Its Push to Eject system for SIM card is not working and SIm card once inserted is difficult to take out. Plz resolve the issue immediately

purchased the moto g2 phone from flipcart, but later on i found that the phone having problem of hanging, application was crashed and the most and the major problem was battery issue. I complaint it about several times but they reply me about different every time when i complained to flipcart . im really not satisfied from with their servies and their customer helpline user to not to provide me proper solution of this product.now i request you to please kindly help me to solve out to my problem and replace my faulty phone with another to get out me to trouble with this .Hoping for the best solution from you as soon as possible

Ave returned a Reebok t shirt instead of the actual macro shirt How do I proceed further???Please note that the Reebok t shirt was also ordered from flip kart and Im supposed to return tat as well Ave received a reply that they cant return the item since the same have already reached at seller's ware house So wets the alternate option?? I do have 2 same shirt with wrong size. And what about the money I spent on shirt and Reebok t shirt as well If the seller have delivered the correct item in the first place or even in the second place I would haven't not ended up with this and even your delivery person doesn't have any idea of what he is picking up from the customer's place??? And I called your delivery person last note and he informed that the seller would reject the returned item since it's a wrong one This was the complaint registere by me in flip kart and received the following response the second time Thank you for taking your time to write to us. Order ID: OD[protected] I certainly understand your concern and offer my sincere apologies for the inconvenience caused. At this point, we may not be able to provide you an update on this but I'eve notified your concern to our team. We’ill call you back with an update by Tomorrow within 09 AM to 09 PM. You have my assurance that we’ill have your issue resolved at the earliest. I request your kind patience in this regard. Regards, Suvendu Chandrasekhar Nash Flip kart Customer Support My question is 1. Flip kart allow all the sellers to be part of their website then y cant they have control over them 2. if a incorrect item has been returned y do the delivery person picks it up without noticing it 3. do the delivery person doesnt even have any idea of what he is picking up from a customer place????? 4. he would pick whathever is returned by a customer???????? Ill h accept a comb instead of a laptop??????? 5. secondly if a seller have received a incorrect item in the return y cant he ship it back saying its a incorrect item??????? 6. he can just reject the delivery and request the customer to send back the correct one, 7. same question ill he accepts the return if some old teared shirt is being returned instead of a new one??????????? Regards, Kathir

Hi, I had ordered a Roti Maker, with order id OD[protected] . As per the handbook and the demo cd, the Roti maker, light should turn off after few minutes, However, it does not turn off at all.Hence this could damange the device. Please help.

Samsung and Flipkart both doing their cheating job very well Again on 17/4/2014 got calls from both Flipkart (9:19 am) and Samsung (4:17 pm).Flipkart representative as usually told me that sir we are looking into your matter and will try to solve it till 17/4/2015 evening. But as usual got no calls from Flipkart till 17/4/2015 evening. Then at 4:17 pm got a call from Samsung representative clearly stating that sir we at Samsung do not take any responsibility of any kind of service or wrong doing done by any E-COMMERCE website such as Flipkart, snapdeal, e bay etc because these websites are not Samsung official websites nor they are Samsung official dealers .We are not liable for any kind of wrong doing done regarding any Samsung product by these websites. We only provide solutions, services to those customers who buy Samsung products from Samsung authorised dealer and Samsung official websites and Flipkart is not one of our official website nor our authorised dealer hence any wrong doing done by Flipkart do not come under our liability. Samsung representative also stated that Samsung is not bothered about the fact that Flipkart and all the Other E-commerce websites who are selling Samsung products on their websites are selling Samsung products by displaying wrong specs. After hearing all this I asked Samsung representative that is it not Samsung’s duty to keep a check that weather these E-commerce websites including Flipkart are displaying correct specs of Samsung products on their respective websites or not ?To this he answered that sir we do not care about these things we are only concerned about our sales and nothing else .After listening to all this I am sure of one thing that Samsung and Flipkart are only concerned about their product sales and nothing else. I mean nothing at all. Kapil juneja [protected]

I was order 2 pcs of RajasthaniaKart Premium Ganesha marble all purpose chowki on 14th April 2015 (Order no. OD[protected] which i get today. The size of the chowki and the Ganesha shown and written on the display is Height - Chowki - 10 inch, Ganesha - 5 inch Width - Chowki - 10 inch, Ganesha - 5 inch, but the size of the product which i get is smaller than the size display. And the leg of one of the chowki was broken.I want to exchange the product but there are no such option like that.-0... .

Order Number: OD[protected] Order Date: 31 March, 2015 Seller: WS Retail I ordered a Dell Inspiron 3452 laptop (Rs.35660) on March 31, 2015. It was delivered on April 1, 2015. But the laptop was faulty (DOA) as it did not power up. I asked for a return request and got a call next day from Flipkart executive who promised to replace it. I received a new laptop on 5th April. But even this laptop is faulty (DOA). It is not turning on. I tried various options. I tried to charge the laptop at different power outlets at our place but it won't turn on. I also tried to charge it with another Dell charger (with similar ratings), still it won't turn on. I am fed up because the same problem is occurring in the replacement piece. The other issue with this product is the warranty. As per Dell's website, its warranty will end on January 20, 2016 (9 months from now). The accidental damage service and phone support service will end on November 20, 2015 (7 months from now). I have shared these problems with Flipkart through numerous email and phone calls. I was promised that they would get back to me by 9th April. In their email and phone communications, they have promised to get back to me within 24 hours. Between 9th and 17th April (today), I have not received any response from them on how they are going to resolve my problem. I am also a subscriber of Flipkart First which claims to provide priority customer service. Is this the manner in which they treat their customers, particularly FF members? I am really disappointed as I never expected such a pathetic customer service from them.

Our Order no. OD[protected] Bikenwear Royal Enfield 350 Twin Spark Two Wheeler Cover, as the pic shown in the Flipkart Web Site, so that i booked my order for two pes required for my Bullet Motercyle. But When i received this thing, i saw that the Cover is short in size & there clothe is also not good. Its a really very bad experience. I lonched a complain on 15.04.2015 & the msg comes that we will resolve problem in 24 hours, but still a am waiting. My New Address Lotus Plaza 732/1, II nd Floor, Sector-14, MG Road, Gurgaon 122001 Ph No :- [protected]

Hi I am very irritated for Flip kart costumer services... I had purchased Moto G2 2nd generation on 24th mach, it had be delivered on 30th march... From on that day to this to day the phone is blinking automatically and it charging down suddenly 100% to 10%, then i put charger it goes to 100% within 1min... I did so many times to contact the flip kart customer care there is no response from their, only said your requested will regarded our technical department will call you within 24hrs... But there is no response form customer service, if i again call to the customer service again they said we will call you within 24hrs... Already 15days are going like this... I am very angry on flip kart, no one should resolve my problem probably...Plz do this immediately... And i questioned to the flip kart costumer service, without anyone telugu representative to talk with people in telugu, then why there r sold to telugu people... Thanks for given this opportunity to tell my problem like this... I will wait for replacement or need our money back...

I had booked my order no. OD[protected] Lava Iris X5 mobile) on 30th March 2015 but when received item, the accessories promised were found incomplete. • In the box, there was no Flip Cover though it was promised to be there and even also mentioned on the box. When I complained for it in Flipkart, they arranged for a compensation of Rs. 400 in my Flipkart wallet account with the condition to use this wallet amount through purchases from WS Retail Seller only though the payment was made by be through net banking. • The flip Cover of this modal is not available in the whole market, it was available on the Flipkart website, as I added in the cart and tried to use Wallet amount transferred in my flipkart, it showed, the amount can be used only from WS Retail seller. This condition is very wrong as of this seller very selected products are available and for me useless. • I have saved all contacts and messages in the handset and invested Rs. 600/ on tempered glass also after wasting one day to go to different shops. Only one shopkeeper had tempered glass matching and applied tempered glass on it. I emailed and requested on phone also to Flipkart customer care on 13/04/2015 that as now Flip cover of this modal is available on your website, kindly send that on my address as no amount is required to me in my wallet. But they say that only replacement can be done as with the same WS Retail seller condition, Rs. 600 transferred in flipkart wallet as tempered glass compensation but with the same condition of WS Seller. I dont want to replace the handset, only want flip cover which is already on their website. • I called 4 times in Flip Kart customer care[protected] with my registered mobile no. [protected] at 5.45 p.m. on 15th April 2015, and told to talk with some senior to discuss upon the issue. There all the times, after taking my full details, Mr. Adil and Mr. Sanjay told that at present no senior is available on the floor, so within next two hours, our senior will call you but till date no call received. (Full recording of it is with me) I also put mail immediately to let all of you know the harassment of the consumer. • Received sms and mail from flipkart that replacement is being done with full accessories though I only requested again and again that Flip Cover is available on Flip kart website itself @ Rs. 399/- only but nobody was convinced • Today i.e. on 17.04.2015, when I was in my office, delivery boy Mr. Ratan ([protected]) came at my home and security guards called me as the order was on my name only. So I had to go at home after taking leave though I had already wasted my leave for the same order issue. Then my husband also had to take leave from office as due to delivery boy, he had to attend him. Again the same issue, as we handed over him the product, and opened the new one, the same flip cover was missing. After calling on Flip kart customer care, why this harassment is being done, they had no reply and forced to accept the replacement but we refused to take the replacement order with the same missing Flip Cover. • Now its enough, I have saved already all my contacts in the phone and spent Rs. 600/ on tempered glass, the amount of Rs. 7999/ ( Order Value) + Rs. 600- ( Tempered glass) + Rs. 10, 000/- as compensation for mental, physical and financial harassment for which of no fault of customer. I want refund of my amount spent. • As the payment was made through net banking at the time of booking of order, so the whole amount is required through net banking only. No other mode of payment will be accepted to me and my family which is facing a lot of tension due to it. Regards, Manisha [protected]

Order ID: OD[protected] Hi, Thanks for immediate response by yesterday, Now the only thing is I don't want a replacement of MOTO G 2 Generation Right...!!! We need our money return back sum of Rs. 9899/- Flipkart team has decided to Replacement product for us. They sent through via mail and message. I don't want to receive the problem again and again. I have lots of work and problem. I am not ready to struggle with flipkart team. Totally unsatisfied with flipkart team or Customer Support or flipkart product. At the same time how can I trust again the flipkart team. It's impossible Right...!!! Finally I need MY MONEY RETURN BACK.

FM radio speaker, Memory card music speaker, Incoming call ring speaker not functioned. Incoming call voice only heared. Speaker for FM radio, Memory card music, Incoming call ring sound, Power on/off sound, Message sound not functioned. Invoice No.SG/FLKT/75/2014-15 Dated 24.02.2015 Kindly communicate to contact your Coimbatore office for Speaker replacement or Handsent replacement. regards, VENKAT RAMANAN MOBILE : 0091-[protected].