| Address: Hyderabad, Andhra Pradesh |
Dear Team
Greetings of the day !!!
I purchase a mobile phone (A50s) Karbon mobile from Flipcart online shoppe
date of purchased 24/06/2014, very first month i got problem of
incoming calls when ever the calls will come the voice are not clarity I
have given a complain to Flipcart costumer care but they have not given correct answer, by one of my friend I got Authorised dealer shop
at Abids Hyderabad, after two days i got my phone back with rectify
condition, but my problem was not rectify properly, again it started
problem with hanging when any outgoing or incoming calls, I have called
again to costumer care of Flipcart this time they are not given any good
feedback or good response, after some time my phone has
Completely hanged I have given it to Authorised dealer on 02/02/15 he
Asked me to collect it after one week but I visited today almost after
18 day he asked me to collect by 28/02/15 why is that.
Kindly suggest me.
Voucher Details:
Job sheet No. KUL4TGO001J2143
ASP Name & Address : (AB) UNITED TELELINKS (BLR) LTD ABIDS
SHOP NO: 12, GROYUND FLOOR
SAGAR PLAZA ABIDS- 500001
Thanks & Regards
Abhishek Srivastava
[protected]
Complaint marked as Resolved
Verified Support
Feb 20, 2015
Flipkart Customer Care's response Spoke to customer, he claims that service center is not responding properly and its already 20 days over. Informed customer if service center is denied do service will escalate this issue and customer said that service center is not denied. Informed customer that please check with service center and if service center is denied then please come back will give you the resolution. Hence closing the case.
I paid amunt in advance but company not give me products
while courier company not informed me and not send me email and mobile call.
Please solve the matter otherwise I do complaints top government officials.