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Flipkart Complaints & Reviews

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Updated: Jun 17, 2026

Complaints 47328

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25497

Unresolved

21831

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Mobile Handsets

Flipkart reviews & complaints page 2228

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Address: Bangalore, Karnataka

Dea sir, i have purchased LENOVO a6000 Mobile phone from flipkart on 25.03.2015 with order NO. 0D[protected]. the mobile heating like anything. i am not happy with the product. if i use Internet for 30 Minuts we are not able to touch the phone. if we start gaming same problem. and battery backup too bad . Battery becomes empty very early. please give me a alternative solution for these problems. i am scaring to use the mobile.

Complaint marked as Resolved

Verified Support

Apr 01, 2015

Flipkart Customer Care's response Spoke to customer and he says that his handset gets heated up very quickly even if there is minimum usage and the battery gets drain out too. So sent smart check link to his registered e-mail address and assured him a call back from the concerned team for technical assistance, so that we can validate and assist further.

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N

nitinpatra

from Bengaluru, Karnataka

Jun 25, 2016

Dea sir, i have purchased Swipe elite Plus Mobile phone from flipkart on 21.06.2016 with order NO. OD[protected]. At first the mobile is heating while taking call.. While taking call it is over heating, I used the screen only just to navigate the options n settings for around 15-20mins and the phone gets heated. Browsed internet for 15min and the same, just clicked on update all google apps and with in 10-15mins temperature rises to 35 or more than that and we cannot hold the phone. I am scaring to use the mobile.
1. Over heating issue
2. Picture are not clear also as this is 13MP
3. Mobile battery is draining in standby also.
4. Touch is not working sometime.

For this reason I want to return this mobile as but issue is not resolved.

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Address: Coimbatore, Tamil Nadu

Dear Sir, I have ordered for a ZEISS Carl Lens Cleaning Kit from you. I have already paid the said amount of Rs.1950/- by debit card. But still that produced not reached my home. I have tracked my product where that lies. The product with "Whitefield Sort facility", Bangaluru. I just want to know when i will get the product. or otherwise i will inform cyber crime police to get relief from that. Thanking you, Yours faithfully, K.Saravanakumar.

Complaint marked as Resolved

Verified Support

Apr 01, 2015

Flipkart Customer Care's response Dear Sathiyasaravanan, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.

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Address: Ahmedabad, Gujarat

Kindly help me out, I have received Samsung Microwave convection oven MC32F604TCT order no. OD[protected] oven on 27th March, and its almost 72 hours gone, but I did not received any call from Flipkart or from samsung for the same. I am facing huge harassment regarding the same. please file complain against them. More over I have also purchased Moto E as on 12th March 2015 with the order no.OD[protected]. I am facing a major problem while downloading the video, and I have already put a complain/Request. Flipkart online portal committed for replacement query incase of any fault in the product, But I didnt received any call from Flipkart to resolve my query. Kindly do needful for the same. Regards, Tejas Dusara

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Address: Panipat, Haryana

I had placed the order for Lenovo A6000 from flipkart and paid the whole amount by debit card but next day I had received the mail stating my order has been cancelled although no rreqreqrequest was made by me in this regard. Though the product was shipped to the courier service provider, it was shipped back to the retailer. I was not provided any notice prior to the cancellation. Order id is OD[protected] I have attached the proofs of transaction details after order confirmation and after cancellation.

Complaint marked as Resolved

Verified Support

Apr 01, 2015

Flipkart Customer Care's response Spoke to customer and informed him that we will try to deliver the product or initiate refund asap.. Customer agreed.

Verified Support

Apr 01, 2015

Flipkart Customer Care's response The said shipment is delivered to customer. So closing the case.

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Address: Surat, Gujarat

Dear team, i have order a product named LG HBS-730 BLUETOOTH HANDSET @ 930/- RS. ON THE DATE Of 25 march 2015 at 11:01 am, and i got a massage from company that your order is placed with order number :- OD[protected]..which was approved by flipkart and then after i got massage from flipkart on the same day @ 12 :00 pm that " lg-hbs-730 bluetooth h ...is paked by seller and ready to be shipped. and you will get tracking details once we ship it."...And the whole transaction was done via egv (e-gift vopucher), which was purchased (2000/- rs vouchers) by me from flipkart itself...After that order i placed 3 more iteams from the same site and then all are already shipeed to me... but after so many days left today (31/03/2015) i was thinking to call in customer care regarding the shipment of bluetooth at after noon but was unable to call as buzy sedual and when i was on my way towards my home i got massage from flipkart that your order is cancelled and the amount will be refund in 7-10 woking days..After reached my home i called to customer care number [protected] and discussed with Mr. pankaj sharma for 1 hour and 10 mjins regarding the problem and request him to help to complain regarding not satisfied and didnt get the producst as the company (flipkart) committed and registered complain with complain number:[protected] as the call was held from 7:44 pm to 8:54 pm...these was the situation was happend with me as a customer i pain full amount demanded by the flipkart and placed order for the product and the compnay was not informed me even before cancel my order itself...i want the product with the same price and with good condition as flupkart was taken my order for the first time...and even i want to file a co0mplain against the flipkart company to broke my trust for online shopping...and if company will not fulfill customers need then requesty you to please help me to take strikt action according to law...

Complaint marked as Resolved

Verified Support

Apr 01, 2015

Flipkart Customer Care's response Customer wants a call back after 1 hr.. So promised the same.

Verified Support

Apr 01, 2015

Flipkart Customer Care's response Spoke to customer and informed him the reason why his order was cancelled and he was not happy with the resolution provided as he wants the price difference to be given. Informed him that we can only offer certain amount to his wallet. Customer was not happy with it.

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R

RajivMehta

from Chennai, Tamil Nadu

Apr 1, 2015

Dear team,
AS MY COMPLAIN WAS GIVEN BEFORE...I GOT THE CALL FROM FLIPKART TEAMON 01/04/2015 @ 3:03 PM AND THE CALL WAS END UP @ 3:16 PM (13 MINS) FROM THE NUMBER :-[protected]...THE CUSTOMER CARE EXECUTIVE NAMED MS. ARSHIYA, SHE TOLD ME THE THAT THE PRODUCT WAS UNAVAILABKLE FROM THE OLD SELLER AND I (RAJIV MEHTA) HAS TO PLACE NEW ORDER FROM ANOTHER SELLER WHO HAVE THE PRODUCT AVAILABLE AND WHILE PLACING THE ORDER I (RAJIV MEHTA) HAS TO CALL ON CUSTOMER CARE NUMBER :- [protected]
.. AND THEN AFTER I (RAJIV MEHTA) HAVE TO GIVE REFRENCE NUMBER, SO THAT THE EXTRA AMOUNT WILL BE CREADITE BY US (FLIPKART) TO YOUR WALLET ACCOUNT AND THEN I (RAJIV MEHTA) CAN USE THE AMOUNT TO PUTRCHASE SAME PRODUCT...
AS I WROTE THE DISCUSSION WITH ME AND ARSHIYA I CAME HOME AND OPEN FLIPKART TO PLACE ORDER AND CALL IN CUSTOMER CARE [protected] AND TALKED WITH MR ABHISHEK KUMAR AND TOLD HIM ABOUT THE DISCUSSION WITH MS ARSHIYA, HE TOLD ME THAT THAT IS NOT POSSIBLE AS SHE DISCUSSED WITH YOU...
SO AFTER DISCUSS WITH MR ABHISHEK KUMAR I TOLD HIM TO RAISE MY COMPLAIN AND REGISTERED NEW COMPLAIN AND FORWARD IT TO SENIOR PERSON AN HE DO THAT AND GAVE ME A NEW COMPLAIN NO:[protected]...AND THE CALL WAS HELD FOR 52 MINS (5:31 PM TO 6:24 PM)...

AFTER THAT I GOT A ONE MORE CALL FROM THE NUMBER [protected] AS THE PERSON TOLD ME THAT HE IS TALKING FROM SOCIAL MEDIA TEAM FROM FLIPKART AND MR. SAIYAD MISTA HUSSAIN WAS ON CALL AND HE REFUSED EVERYONES STATEMENT GIVEN TO ME SINCE I RAISE THE COMPLAIN FROM MR PANKAJ SHARMA, MR ABHISHEK KUMAR AND MS ARSHIYA...
AND EVERYONE WAS TELLING WRONG ANSWER FOR EACH STATEMENT GIVEN BY THE OTHERS AND MR SAIYAD TOLD ME THAT THEY WANT TO TELLL ME THAT EXECTLY WHAT MY SAIYAD IS SAYING...AND AS I LISEN HIM THAT HE IS TRYING TO ORDER ME THAT HE IS THE RIGHT PERSOAN SAYING ME RIGHT AND ALL COMMITMENTS ARE WAS WRONG...AND HE TOLD ME THAT WE R NOT GIVING U MORE THEN 90 RUPEES FOR THE COMPANSATION...AND AS I TOLD CLEARLY THAT I DOESNT REQUIRE MONEY FROM THE COMPANY BUTU AS I ORDER THE PRODUCT, I ONLY NEED THE FRESHPRODUCT AND IT WAS COMPANY LOOK OUT THAT FROM WHERE THEY CAN PROVIDE ME AFTER RECIEVING MY ADVANCE PAYMANET...MEAN WHILE THE DISCUSSION SUDDENLY THE VOICE CHANGE, AND I WAS SURPRISE THAT SOME ONE TRAYING TO ABUSE ME WHITH HIS STRONG AND BEDLY TALK THAT HE IS NOT GOING TO PROVIDE ME ANY KIND OF SERVICE AND I ASKED HIM TO TELL HIS NAME, AND HE REPLIED ME THAT HIS NAME IS MR. CHARLES AND HE IS THE INCHARGE...I TOLD HIM THAT I DONT WANT TO DISCUSS MORE AS I ALREADY FED UP WITH SERVICE AND DISCUSSION WITHOUT MY PROBLEMS SOLUTION, SO REUQEST HIM TO PROVIDE ME THE PRODUCT
.. BUT HE WAS NOT IN MOOD TO SUPPORT ME OR SHORT OUT MY PROBLEMS WITH SOLUTION AND REFUSED ME WITH VERY BED MANNERS TALK AND CUT THE CUSTOMER CARE CALL...

REQUEST YOU TO PLEASE HELP ME IN THIS MATTER AND TAKE IT SERIOUSLY AS A CUSTOMER I GOT CHEATED BY THE COMPANY AND EVEN NOT GETTING PROPER SERVICE OR PROPER SOLUTION...

R

RajivMehta

from Chennai, Tamil Nadu

Apr 3, 2015

Dear team,
Request you to plaese look into the matter seriously as there is no acftion against my 2 complaints on flipkart customer care since last call was held...
need your support...
Request you to please revert...

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Address: Allahabad, Uttar Pradesh

Dear sir. I am Kausar Ali from Allahabad I was purchesed a mobile LENOVO A6000 from flipkart. The dilivered hand set was not ok as which battery back up was only TWO HOURS.I resister a complain for replacement/refund after a lot of traboolsuting step followed the problem could not be resolved by flipkart.then after they agree to replacement of the set.But it was more socking that replaced set was a manufacturing defective.as which back panel was not fit.I imedeately complain the the matter to flipkart .next day i find same battery back up problem too.so i request for a refund but they are trieng to dellay the matter .please help me

Complaint marked as Resolved

Verified Support

Apr 01, 2015

Flipkart Customer Care's response Dear Kausar, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.

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Address: East Sikkim, Sikkim

hello, my order id number : OD[protected] comprising micromax canvas knight A350 dated: 19th August 2014 was functioning till date but today all of a sudden there was a bulge on the phone and looks like the battery was about to burst . i switched off the mobile and have kept it . the phone is under warrenty period . and i am enclosing the pictures of the phone . i am very unhapy with the product and would like you to do the needful . This product looks very dicy as well as risky to use . i request you to kindly take the necessary action . waiting for your positive reply.

Complaint marked as Resolved

Verified Support

Apr 01, 2015

Flipkart Customer Care's response Dear Yeshid, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.

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Address: Dharmapuri, Tamil Nadu

sir i have ordered moto g 2nd(generation) on[protected], today morning[protected] i have received box through first flight courier afer opening box was already opened there is no hand set, only charger and head phone available hand set is missing..so kindly take proper action send the new phone as soon as possible my order no OD[protected]

Complaint marked as Resolved

Verified Support

Apr 01, 2015

Flipkart Customer Care's response Spoke to complains that he only found the charger and battery inside the phone box and handset was missing. When checked found that replacement is already arranged. Informed the same to customer and closing the case.

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Address: Kapurthala, Punjab

I purchased a badminton racket from you costing Rs 1200/- only Order no PMPC [protected]. This material is to be delivered at 134-C Type IV DS Rail coach factory Kapurthala Pin Code is144602 with cash on delivery. It is very unfortunate that your concerned staff is sitting at outside the colony gate and giving ring to inform for collecting the product and hand over the money instead of home address. This is not the proper way to deliver the product. After discussing concerned staff is telling that they will do like that only they will not deliver the product at home. Even they are not giving any contact no of complaint cell and telling whatever you want to do you can do search the no or ID on site. Please see in the matter and resolve it as they are vehicle also foe delivering the same. Rajeesh Kumar 134-C TypeIV/DS Rail Coach Factory Kapurthala Punjab PIN CODE 144602

Complaint marked as Resolved

Verified Support

Apr 01, 2015

Flipkart Customer Care's response Dear Rajesh, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.

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Address: Lucknow, Uttar Pradesh

I have purchased a Spartiate Running Shoes with order ID: OD[protected] on 08.03.2015 for Rs.899/- The size was not provided properly to me . I have returned it on next day itself but yet I have not got my money back. I have called many time to customer care number but the executives are just fooling me by giving me false UTR no. It is more day 20 days, I didn't received my money. I just want my money back within 24hours. This a big fraud done to me by Flipkart. I have even mailed mini statement of account detail which was asked by Customer Care Executive of Flipkart. But yet I didn't received my money. It's really very shameful that Flipkart is doing fraud with the customer. By help of Social Media I will inform everyone for not to do online purchasing from Flipkart as these people are big cheater/fraud.

Complaint marked as Resolved

Verified Support

Mar 31, 2015

Flipkart Customer Care's response Escilate the issue to the relavent stakeholders. Will keep you posted further.

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Address: Ahmedabad, Gujarat

I purchased Lenovo A6000 from Flipkart & it is not working properly; I called them regarding this issue 4 times & launched one mail too but problem is the same. They are not returning this handset even though 30 days return time is going on. They are just wasting time.

Complaint marked as Resolved

Verified Support

Apr 01, 2015

Flipkart Customer Care's response Dear Sanjay, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.

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Address: Rajkot, Gujarat

i had ordered xiaomi redmi note 4g from flipkart. my order id is : OD[protected]. they sent me defective mobile phone. it is hanging all the time, specially while charging. i called flipkart customer care executive. 7 different executive talked with me. they made me fool 7 times & at the end i lodge replacement. they called me yesterday and told me clearly "we will not replace your phone at any cost. thank you for call in flipkart".i stunned by this reply. kindly do needful ASAP.

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Address: Bangalore, Karnataka

On 10 march I have ordered Nikon D3200 worth Rs 23969 and when the delivery man swap my debit card the transaction was fail but the same amount has been deducted from my account and still not been refunded till today as they have given 31 the last date after complaining for many times and after mailing all the bank account detail and bank statement even I got a call on 28 march as the amount has been debited to my account but it wasn't and today is the death line date but no response.

Complaint marked as Resolved

Verified Support

Apr 01, 2015

Flipkart Customer Care's response Dear Septemi, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.

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Address: Aurangabad, Maharashtra

It is regretted that the flipkart above order booked on 23rd March and on track it was found that it was given to you on 24th March from Kolkata which was promised to be reached by 28th March is not received as on 31st March at 11.40 hours. if such thing is happened through yr courier i am afraid to give further orders to flipkart. shridhar pyati, Aurangabad, maharashtra-431005. photo proof i do not have right now.

Complaint marked as Resolved

Verified Support

Apr 01, 2015

Flipkart Customer Care's response Tried calling customer on '[protected]' thrice and there was no response. So sent e-mail to customer to revert back with the alternate number or answer the call, So that we can have the product delivered on priority as it is post SLA. The promised date was 28th Mar 2015.

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Address: Pune, Maharashtra

I had ordered for single laser printer "Brother Hassle Free - HL-2240D" on flipkart.com on EMI on my credit card. I got delivered 2 printers. On the day of 2nd delivery I called up flipkart regarding this mishap. The lady on the phone told me that this could be a mistake and she'll arrange a pickup. I asked her to confirm that I haven't been charged for this and she said I wasn't. I didn't hear from them later and no one picked up the printer. I called back on 31st and they're saying this wasn't a mistake, there were 2 orders placed and they can't do anything about it. I actually got a confirmation telephone call probably for the second one, but I confirmed I'd ordered one because they didn't ask me explicitly if I'd ordered the second one. Details: Order 1: OD[protected] March, 2015 12:09 PM) Order 2: OD[protected] March, 2015 12:12 PM) I've ordered for more than a lakh from them until now and I'm sure this will be my last order from them.

Complaint marked as Resolved

Verified Support

Mar 31, 2015

Flipkart Customer Care's response â€‹Spoke to customer, he claims that he order for one product and he received two and he looking for refund. Informed customer that will arrange for refund and created â€‹wait refund. Hence closing the case.

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S

SamratPatil

from Pune, Maharashtra

Mar 31, 2015

Got a call from flipkart customer service and got things clarified, getting a pickup arranged and refund initiated.
I'm glad and relieved. Please don't make your customers resort to this.

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Address: Ahmedabad, Gujarat

I lodged compliant vide complaint register no. 2199842. Till date nothing has happened. Retail invoice against which goods was delivered is OD[protected] & order Item ID is[protected]. I asked Bag with Blue+ Black combination while the bag delivered to me is with black & red combination. Please arrange to replace the bag urgently or refund the amount and take back the wrong consignment. My address is:- Iscon Flower Block No. C-5, Flat No. 403, Bopal Ghuma Road, Near Lal Gabi Ashram, Ghuma, Ahmedabad- 380058.

Complaint marked as Resolved

Verified Support

Mar 31, 2015

Flipkart Customer Care's response Tried calling customer no response, sent mail as resolution we pick up the product and provide refund. Please call us on our toll free number[protected] for further assistance.

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Address: Chennai, Tamil Nadu

My order no. OD[protected]. I ordered a window iws polyester window curtain purple color with some additional fringes along the normal fringes. But I received yesterday a different window curtain without additional extra fringes. This is not the one I selected and ordered. I did not pay for the item of your choice. I want the exact item which I selected, ordered and paid for. Please send me the right selection of my order, the window curtain with additional fringes attached intermittently along the normal fringes. I attach the picture of what I received yesterday that I did not selected.Thanks

Complaint marked as Resolved

Verified Support

Mar 31, 2015

Flipkart Customer Care's response Dear Haneefr, Greeting from Flipkart.com!!! Order ID: - OD[protected] This is with respect to complaint posted in Akosha regarding the above mentioned order(IWS Polyester Window Curtain). On checking records, we see that the replacement is already arranged and being processed. It will be delivered to you within April 09, 2015. Hope this helps.

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HANEEFR

from Irinjalakuda, Kerala

Mar 31, 2015

My order no. OD[protected]. I ordered a window iws polyester window curtain purple color with some additional fringes along the normal fringes. But I received yesterday a different window curtain without additional extra fringes. This is not the one I selected and ordered. I did not pay for the item of your choice. I want the exact item which I selected, ordered and paid for. Please send me the right selection of my order, the window curtain with additional fringes attached intermittently along the normal fringes. I attach the picture of what I received yesterday that I did not select. Thanks

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Address: Hyderabad, Andhra Pradesh

I recently purchased a nova nhc 3922 trimmer.the trimmer is working fine.but, the hexagonal spanner was not delivered along with it.so, i request flipkart to kindly deliver it to me ASAP. Order id: OD[protected]. Order date : 16/03/2015 1:22 a.m. email:[protected]@yahoo.co.in Thank you. vineesh mig-b-15 ; Dr.a.s.rao nagar ; E.C.I.L., Hyderabad 500017

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Address: Ahmedabad, Gujarat

I received Lenovo Vibe X2, smart phone today but deeply shocked when I opened the box. Flipkart has delivered me an old and used mobile phone, can one belive that a reputed company can dare to do such cheap activity...please be aware from flipkart...

Complaint marked as Resolved

Verified Support

Mar 31, 2015

Flipkart Customer Care's response Dear Alok, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.

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Address: Gulbarga, Karnataka

Hi, I have ordered shoes on Flip kart, order number is OD[protected] and i mention the size number was 9 but inside on shoes it was 40... But up my knowledge that number should be 43... if it correct number the please replace the shoes i need bigger size shoes... Hope ul do the needful service... Regards, Praveenkumar M

Complaint marked as Resolved

Verified Support

Mar 31, 2015

Flipkart Customer Care's response â€‹Spoke to customer, he claims that he order for size 9 but its smaller and he looking next size. Informed customer that replacement is arranged. Hence closing the case.â€‹

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