Flipkart Complaints & Reviews

I ordered for a Gionee G5 (order id:OD[protected]mobile from flipkart.com on 23rd feb, 2015 and on 27th feb, 2015 i received a wrong shipment from Ekart logistics delivery man mr .Tara chand (contact no. [protected]).When i opened the sealed box i got 2 washing rin bars, 2 duplicate invoices and an empty ring of cellotape.by the time i would stop the delivery man he ran away and on contacting him he refused to come back then On contacting the Ekart logistics head Mr. M.L. Sawni(contact no.[protected]) he also refused to refund my money and said that he cant do anything and made a fun of the incident.Then i contacted flipkart executive and they asked me to wait for 24 hours. Now they are not responding so please let me know the status of complaint and please take immediate actions and contact me regarding the problem. Please also take actions against Ekart Logistics Head Mr.M.L.Sawni for ignoring my problem and making a joke out of it.

I, purchased moto e white piece through flipkart. I ordered the piece on 22 nd February and I got the piece deliverd on 24 th February. I started using the moto e piece from wednesday onwards. But from the staring day of the usage, i observed that the piece is getting heated for a less usage also. I just use phone for half an hour for listerning or playing games. for that also it is getting heated . U just examine the problem and find why this problem occurs. As I got the piece 3 days back only, if there is any possibility please exchange my piece and provide me another good piece. Please resolve my problem as soon as possible. I am herewith enclosing the invoice of moto e. Retail Invoice/Bill Product Title Qty Price Tax(%) Tax Total Handsets FSN: MOBDVHC6TH4PZGSM WID: N26758 Moto E Price is inclusive of Promotional Discount of Rs 0.00, 1. [IMEI/Serial No: [protected], [protected] ] 1 5686.26 5.50% CST 312.74 5999.00 Total 1 5686.26 312.74 5999.00 Grand Total 5999.00

Flipkart is playing with customers time to increase their website visits, When you have 70% offer on products only for WEST BENGAL pin code, why is this displayed on WWW. Please restrict it to West Bengal. I have spent time in researching on product's who is answerable for my time? Please be specific and value customers time, the whole purpose of Online shopping in to SAVE TIME Ph : [protected]

I order flipcover of Micromax A114. They delieverd 3 times another flipcover, they do not sent that flipcover which is image showing. I talked to customer care 2 times they appolozise but still they are not delevering flipcover which the image is showing. thay waste my petrol, my time, Flipcart given me lot of harrasment. I will not leave this company as it is. if they do not understand this thing. I waste my time, my petrol, for 3 times... now I want that legal action to be taken for this company. Firstly they delievered another flipcover. Secondly they deliever scratched flipcover Thirly again they sent wrong flipcover. Everytime they delieverd wrong flipcover. PLzzz take legal action against this type of issue by flipkart. I want this flipcover which is attached in photo. I am fed up.

order id: OD[protected] SUKKHI CLASSYALLOY CUBIC ZIRONIA RHODIUM RING WAS ORDERED ON[protected] AT 09:28PM AT BEERI, MANGALORE. The order was received on 13th feb, 2015. the couier consisted only of the freebie ie sukkhi lovely ring vanity box rosebox red and the original order ie the ring was absent in the courier. when contacted Flipkart regarding the same, they said the concerned team will get in touch with me within 24 hours. its been a week there has been no response from them. secondly, there customer care number does not work most of the time.[protected]. kindly look into the matter

Hi Flipkart, I ordered a Micro Wireless JBL Speaker, Order#OD[protected] on 26/2/15 worth Rs# 1660.00. It was delivered on 3/2/15. After 10 days, it wasn't getting connected to the phone through the wire. I went to JBL Showroom and they confirmed it's a duplicate piece as it doesn't have the logo & even the material differs. They showed me the difference between original & duplicate(the one ordered from flip kart). JBL has asked me to launch a complaint against Flipkart in Consumer court to overcome this issue to all customers with compensations, however I thought it would be better to contact you for your advice on the same as I am a loyal customer to Flipkart. My expectation from Flipkart is I should get the original speaker of JBL within 2 weeks. Also, JBL is awaiting a response from Flipkart to take it further from their end as well. Please note, I do not want to be involved between JBL & Flipkart. Please find attached the difference in the material & the logo(Chinese codes). Black is the original( with the codes) whereas Red is the duplicate. I expect a response at the earliest.

Order ID: ( OD[protected] thnq sir..i got a call from flipkart after meeting you...they gave an ARN number and said that you must go to bank and ask for ARN number...i went to the bank and asked about that ARN number such that they said that no transaction has been done by flipkart into my account...& when im asking about this they are saying that transaction has been intiated...but exactly no transaction has been made by flipkart ..they are making fools about customers...pls take an action immediately...

Hi, , My Order number Order Id : OD[protected], I got mail from filp kart team 21-feb-2015 and same mail i replied on 23-feb-2015, Respective mail says Rs.799 will be refund.. But still now i didnt get any confirmation flip kart team as well as my bank account also...Let me Know how long i need to be wait for this Rs.799..Still i am hope flip kart is trusted site...pls revert me, , ,

Order ID: ( OD[protected] thnq sir..i got a call from flipkart after meeting you...they gave an ARN number and said that you must go to bank and ask for ARN number...i went to the bank and asked about that ARN number such that they said that no transaction has been done by flipkart into my account...& when im asking about this they are saying that transaction has been intiated...but exactly no transaction has been made by flipkart ..they are making fools about customers...pls take an action immediately..

Sir/ MADAM I, Himadri Prtadhan (Staying in Durgapur, west Bengal, 180 km away from Kolkata) have purchased Mi3 through Flipkart on October 2014 during its last sell. It worked very smoothly for first month but around end of November 2014, I found it in dead condition. After getting information Xaiomi various blog and website I flashed it but still I found after some time it became dead. End of December I called to customer service as their advice I again flashed it as per their instruction but after 7-8 days it became completely dead. But Not responding in recovery mode (Volume + with power bottom), cannot flash it . Not even responding during charging. Also I got new Miui V6 stable update and I did update also .It is completely dead I want replacement of this product. Regards, Himadri Pradhan [protected]

This time the shopping experience with flipkart is really pathetic. My order number is "OD[protected] ". Order delivery date was 24th Feb. These people daily text me that, "the items in your flipkart.com" order will be delivered today before 7pm. Actually I placed that order on 17th Feb. If there is any problem mail me exact date. Please do the needful.

Item display with wrong amount when I tried to buy it is showing another amount. India is powerfull country, so I think it should not happened in right government. By this flipkart is trying to cheat the people that is the reason we should not encourage flipkart. Flipkart putting mental tension to people and wasting other times with wrong adds. I have each and every proof to take forward. This site will help us(common people).

Sir, i have purchased the mobile on 07.09.2014 through Flipkart.com. My mobile IMEI No. [protected] & Order ID: OD[protected]. My mobile stop working from 1st December 2014. i have taken my mobile to service centre in visakhapatnam. they are telling that they will charge Rs. 9000/- to replace the board. So, kindly look into the matter and pls. rectify my problem as the mobile is under warranty. N. Sesi Kumar [protected] muralimani.[protected]@gmail.com

i had ordered REDMI note 4g mobile on flipkart..Order ID: ( OD[protected]..but i have cancelled that order immediately..but after cmpleting 12 days also my money has not been refunded to my debit card...they said that u should provide bank statemnt...and i had send that bank statement 3 times also they are not responding about my money..they are laaging day by day...that customer support are not responding properly...pls provide me some support...

The vegitable cutter is damaged and its not using to cut the vegitable further in future. As we are enclosed damaged vegitable cutter in photo proof. Please look at this photo how the knife's are damaged. As we are order multiple product in your flip cart. Verify the product and replace it We awaiting your reply

Hello, I have placed an order on Flipkart website with the offer they have shown their website but it got cancelled by seller as per the response received by Flipkart team, and now that team is not ready to provide any helpfull support for the same.

Hi, had ordered iPhone 6 (OD[protected] to present to someone on Birthday keeping enough buffer time in my mind to get the delivery before the date. I was started getting anxious when even after 3-4 days nothing was happening at the tracker. I called Customer Care to check on the status, to my amusement they said that Order was on hold giving some stupid excuse and that it will get delivered only after 10-15 days once the issue will get resolved. When asked they were not able to tell the problem!!!When I asked why it was not intimated to me, they had no answer to it. When asked to cancel the order they insisted that I should continue with the order. I think Flipkart (FK) is committing fraud and misrepresentation by keeping the high amount and minting interest on the amount which they receive instantly from the customer. Just calculate if FK do this to even 10, 000 customers, keep around 60k for 15 days and multiply with other products!!! (THINKING OF BILLION SALE) I am aghast with this act and approach of fleecing the customers and rolling back this profit to fool the customers by giving SALES!!!By this act of FK has played with my emotions and seriously dented my faith in the brand and lost one customer.I Keep in mind that arrogance has never won the battle! I condemn this act and shall raise at the highest level inside and out side the company.

I can’t believe that the service at flipkart are so pathetic that they are not able to deliver the right product even after 4 exchanges . So here’s my story goes … I have ordered for a lipstick of PINK colour (Cranberry 060) with order # OD[protected] However I got a bright RED colour (Non Stop Red 510). Then I filed an exchange on the website and I received another one but that’s again in RED colour . I denied to accept it and the courier guy took it back . Then I called Customer service and spoke with Pappas Rao and he filed an exchange for my another lipstick order and then I received a BROWN colour, again I refused to accept it and then I called customer service again and I explained the issue to Sandeep and he put me on hold for 15-20 min and never came back and then again I called and spoke with Pappas Rao and supervisor Anand Kumar, they assured me that this time it will be a PINK colour as he can see a batch number which is assigned to a PINK colour is dispatched, I received the lipstick today and to my horror it is again A RED colour . I don’t understand that what is it happening ? Why I can’t get what I ordered and for what I paid for and why do I have to go for all the harassment I am now . This is not such a product that it is rarely available . I don’t want to cancel my order, I don’t know from which vendor you are getting this and I don’t care if that vendor has this shade or not . I want a PINK colour, a PINK COLOUR, there is hell lots of difference between PINK and RED and why am I getting RED colour again and again ????? Called the customer service department, spoke with Kashyap Kumar, he said that we can only refund the amount . Then I spoke with supervisor Kamal Pezu and he assured that it will be delivered a right product this time or they can refund me the money .Then he asked me to call after 7p.m to check the status . I called at 9p.m and spoke with Yusuf Khan and he was not ready to transfer me to his supervisor . Then I spoke with supervisor Nawaz Pasha . He said that he is sending the email to his backend office to check where is it going wrong .Please refer to reference number for supervisor comments[protected] and[protected]. And I have just checked my account that my replacement is cancelled . Can anyone tell me what is it happening ? I DONOT want a refund, I want my product a lipstick of PINK colour (Cranberry 060)

With reference to my order reference OD[protected] on purchase of Lenovo A6000. This product has not been shipped to the address. They did not say anything before payment as there is no service to that address. Lateron they said order has been cancelled to due to lack of service to the at address. If there no service to that address then they suppose to send a notification for valid address change where they have the service. It seems, it's a one type of fraud like allowing the product purchase with out stock and finally saying no service to concern address. If this is not the case, Flipcart has to pay the interest to the costumer along with service charge on poor service. Regards, Devdas

I have placed an order for Samsung headphone, i call to flipkart complain department they said next time u will get original product BUT now also i got an duplicate headphone now also they said next time u will get original product.. please take seriouse action against flipkart.