Flipkart Complaints & Reviews

Order ID :OD[protected]. Invoice No : DEL[protected] Order Date :[protected] We have recieved Aveiro Analog Watch from Flipkart .. But within a month that watch is not in a good condition. I need a good one. Kindly exchange this and give a good one. Tnaking You N.Shakila, Address: Tc 10/1270, Melathumele Vattiyoorkavu Post Trivandrum .695013. Mobile No: [protected]

i bought a shoes from flipkart. The price shown was Rs. 1599 and they said it has a discount price of Rs.749 When i received the product, the real price as per the sellers package is Rs.749 itself. This is clearly a way of cheating done by flipkart.

HI, My Order ID: OD[protected] Product : Lenovo A6000 Mobile I bought one Lenovo A6000 through Flipkart.com flash sale on 4th February 2015. And the set has been delivered to me on 10th February(One Day delayed than Original Delivery Date). Within few days o[censored]sage, once I charge the Phone, the battery is getting drained very fast, even within one hour o[censored]sage, Also the phone gets heated so that I cannot bring anywhere near my ear to attend a call. This is a faulty set that flipkart.com delivered to me and Please take necessary action to replace my smart phone. Yours Faithfully, Sandeep

Hello, On 22-Jan-15, I bought Moto G2 from Flipkart.com. I paid the amount Rs. 12999.00 for the phone and I received it on 25-Jan-15. After using the phone for a week, I realised some manufacturer defect of the speaker. The speaker produces the low quality sound and that makes my calling experience a nightmare. It also produces continuous humming sound in the background. I tried to reach the flipkart for replacement request, but they are not responding well. A technical person from their customer care asks me to upgrade my phone to some new OS, which is difficult for me as I am not aware of all such procedure :(. I am not sure that will resolve the problem. In stead I would like to have phone replaced or in worst case my money back. I am frustrated with low quality phone and inhuman customer care response. I have almost made up my mind to stop buying things from flipkart. Can you please look into this?

I had ordered quite a few things online from flipkart from overseas and i had been monitoring the same and it came to a stage where it said order confirmed. After one week i received a message stating order cancelled and refund processed back to my Overseas credit card. This whole drama of online ordering thing costed me $100 just because of the exchange rates. I order for around $350 recived a refund of $243 in total. I also had to pay the international transaction fees but then it was my choice. But why should they cancel a order once its confirmed. It has ruined my holidays and i have to find some other online company for future shopping. I hate flipkart to moon and back... They are just a bunch of cheat making money by false advertising products which they dont have to sell. I will go to ombudsman and file a complaint. Its not about money but ethics.. They just wasted two weeks of my time for nothing.. I have to start planning all over again.. PLEASE STAY AWAY FROM THIS SITE...

Hi I ordered a Geyser(Bajaj) from flipkart on 21st Jaunary 2015. The item was delivered to me around 28th of January. Over the weekend i got the same installed and when turned the power on the machine was simply not switching on. We checked the power plus and there was no issue and relasied that the problem is with Geyser. Knowing that resolving through flipkart will not be smooth, i called the retailer(Ambica Electronics) who sent me the product. They assured that they would send somebody to check it within 48 hours. I waited and - since there was no update- after 2/3 days requested the product return through flipkart website. I got a communication that i will be getting a call by 5th Feb. on 5th Feb i got a call when i was in a meeting and i requested them to call me back in 30 mins. I was told that i would be getting a call in 3 hours. However i did not get any call that day. That weekend i called flipkart customer care and tried to talk to the respective people and find a solution. I wasted about 30 mins however i was told that nobody can address it then and would get a call by 09th Feb. No communication after that as on date. I got an email after that mentioning they will update me by 11th Feb. So far nothing happened and i am clueless of what is happening. Please help to resolve. Regards Arun [protected]

DEAR FLIPKART CUSTOMER (DIS ?) SERVICE namely - Ms Sinha and Mr Sindhu As is evident from my many mails that I am running into a brick wall. Sequence is as follows: 1. I call up flipkart and explain that I was supposed to get a refund on two accounts for items bought (details in previous emails) 2. flipkart CS tells me that the refunds have been processed and credited to the cr card, therefore I should contact cr card customer service 3. I call up cr card customer service and they tell me no such refund has been received from flipkart. 4. I write an email complaining of the same to flipkart. 5. I receive an SMS informing me that my issue will be resolved expeditiously. 6. I receive an email saying the amount has been refunded and I should contact cr card customer service.\ 7. return to serial no 1 above. It shamefully evident that all claims to good service (etc) have been laid to rest.To further substantiate, I have the following to say: - I am asked to send my bank statement and in the same email of yours it is written plz dont give statements unless specifically asked. It is noteworthy that I sent them coz you asked for them. - I mentioned that the email is password protected, but citing company policy ur executive does not want to take it. He wants me to remove password and re send the statement, which I cant coz I dont know how to. Does that mean I should buy on Flipkart only if I have a certain level of competence on handling adobe ? or should I first learn how to remove password and then hope for a solution to my problem ? - I am given a reference no to mention to Cr card customer care which they say is an internal ref no of flipkart and not of the banking system. How am I supposed to convince a third party ? -On a single complaint for two orders as under, I get two (supposed ) resolutions, none actually leading to anything meaningful. Having wasted another half an hour today (today's quota dedicated to a good buying experience at flipkart), allow me to come to the point. Plz provide me the following: - A UNIQUE BANKING SYSTEM GENERATED TRANSACTION ID VIDE WHICH THE SAID AMOUNT HAS BEEN REMITTED TO MY CR CARD ACCOUNT AND THE DATE OF THIS TRANSACTION I would be extremely grateful thanking you

Dear Sir/ Madam, I had recently purchased a Stainless Steel Double Door Shoe Rack (order number:[protected] from Rediff shopping. This was delivered to me on 05th February 2015. Upon opening, I found that the 6 railings for rack are missing and 2 railings are damaged beyond repair. Also it was noted that many of the plastic holders/ clamps which connects the railings are damaged. I would like to know if you can refund the money for the product and I’m ready to courier the product to you. Kind Regards, P.N. Rajasekharan Nair Mobile No. [protected]

I am express my disappointment with a recent purchase of Micromax canvas tab P470 on your online store, order ID no : OD[protected] DT: 10.02.2015. I am really shocking to see a white colour line mark displayed at centre of the display. Kindly do the needful, I look forward to a swift resolution to this matter.

Dear Team, As I am Writing this mail to Inform you that I had Ordered a Samsung Galaxy Back Cover of 1300rs but Instead of that i Received a Wrong Product As I had Paid the Entire Amount to the Delivery Boy. I[censored] Wont be able to Deliver the product then please Refund the amount as soon as possible. Kindly Do the needfull as soon as possible.

Dear sir I purchased the "jbl micro wireless speker"1699/- from Flipkart order no.OD[protected]. order date 3-2-2015. delivery by 9-2-2015 using the speker there are many technical errors .sound distrub .carry pouch not delivered . this is fake product not a original.i contact with Flipkart customer care they are against the return policy. They have provided the technical support on calls still the mobile faces the same errors. I request you to get my product return to flipkart as I am not happy with this product and not satisfied .i want to my original product

On 02.02.15 a transaction was made online from SB a/c no. [protected] for purchase of Book namely Jinnah India-Partition Independence, but the said book is not yet received as on 16.02.15. Neither any communication is received from Flipkart, The Order No. received on Purchase is OD[protected]. Please reply early.

Rs.1005 Refund not recieved from flipkart for the order no. OD[protected]

S: S61325720 page 1 of 1
*Keep this invoice and
manufacturer box for
warranty purposes.
Shipping Address
K Naveen Kumar
Dr. Reddy's Laboratories Limited, IDA
CTO I Bollaram, Jinnaram Mandal,
Near Miyapur, Near CTO II.
Ranga Reddy 501301 Andhra
Pradesh
Phone: [protected]
Billing Address
K Naveen Kumar
Dr. Reddy's Laboratories Limited, IDA
CTO I Bollaram, Jinnaram Mandal,
Near Miyapur, Near CTO II.
Ranga Reddy 501301 Andhra
Pradesh
Phone: [protected]
Order ID: OD[protected]
Order Date:[protected]
Invoice Date:[protected]
VAT/TIN: [protected]
Service tax #: AAACW8725FSD001
WS Retail Services Pvt. Ltd., Warehouse Address: NO. 42/1 & 43, KACHERAKANAHALLI VILLAGE, , JADIGENAHALLI HOBLI,
HOSKOTE TALUK, Bangalore, Karnataka, India - 560067
Contact us:[protected] || [protected]@flipkart.com Tax Invoice # BLR_WFLD[protected]
Product Title Qty Price Tax Total
Handsets
FSN:
MOBDYZUSXMT2TDHF
WID: V00452
Moto G (2nd Gen)
5.50% CST
1. [IMEI/Serial No: [protected],
[protected] ]
1 12321.33 677.67 12999.00
Handsets
FSN: -
Exchange discount given for buy back of old
product
1. [IMEI/Serial No: [protected] ]
1 -3000.00 0.00 -3000.00
Total 1 9321.33 677.67 9999.00
Grand Total 9999.00
This is a computer generated invoice. No signature required.
Returns Policy: At Flipkart we try to deliver perfectly each and every time. But in the off-chance that you need to return the item, please do so with the original Brand
box/price tag, original packing and invoice without which it will be really difficult for us to act on your request. Please help us in helping you. Terms and conditions apply.
The goods sold as part of this shipment are intended for end user consumption / retail sale and not for re-sale.
Regd. office: WS Retail Services Private Limited, Ozone Manay Tech Park, No 56/18, 'B' Block, 9th Floor, Garvebhavipalya, Hosur Road, Bangalore-560068, Karnataka, India.
PL: F5673349 T: 10 Pack: BX

Dear organiser My filpkart order Id: DD[protected], dated[protected] Panasonic eluga U black, unfortnately camera sopped functioning. Kindly help me to get it done at Hyderabad . My effort to reach to service center failed. Please let me know the authorised dealer.

i have order a 32gb otg pen drive on 13feb 2015...which i received today...its of no use...otg does not work..now i contacted them to process my refund they are telling it could only get replaced...but why the hell should i take a new one when its not compatible with my phone but is listed in compatibility list...

Dear,


I got a time from technical committee at 3:51 PM today.
But the committee could not call me timely. After some time when I was busy at some other call then he would call me. That time I was busy hence a message I got that next day at 2.00 PM committee will call me. Why so? They should try timely to customer because we can wait your call only said time. I have no more time to receive your call beyond said time. So please earlier call me to to provide quick service to me.

dear siri want to say that i am not satisfied with your services.because it was such a poor and manipulate company i really realize that.that is a reason why i am saying that type of words i m describing all my problemsI m talking to your flipkart customer support service that such a fake company in that time i am talking to Mr Aziz That was cce in your Flipkart cus service he says me that sir urProblem could Reslove in next 5 days and after 12 days there is no respone From Your Flipkart Cus servive.Ref id[protected].and sir Finaly I am decidind That I am going To cunsumer court Because i want To complain about Your service.

Hi I ordered a Sony CP-F10L Portable Power Supply on 19th of jan and got it delivered on 27th jan . OD[protected] . The product was not working fine so i called your customer care and they told me to visit sony service center . The Sony guy told me that THE PRODUCT IS FAKE, which came as a surprise to me . I would like to file a complaint for the same .This should be last product from flipkart . I didnt know that you guys sell fake products . Request you to look at the issue and let me know . thanks, Dheeraj [protected]

PL. CHANGE MOBILE PHONE IMMEDIATELY.BECAUSE NO ACTION DISPLAY WHILE CALLING TO OTHERS.JUST LIKE PHONE IS SWITCHED OFF MODE.NO DISPLAY APPEAR, SO THAT WE NOT GOING FOR SPEAKER MODE, CONFRENCE MODE, MUTE, HEAD SET. WIF IS ALSO ACTIVE. I THINK IT IS DAMAGED PC. SO CHANGE THE MOBILE PHONE IMMEDIATELY. OTHERWISE SEND SOME PERSON TO SOLVE THE PROBLEM.IT IS V.V .URGENT

complaint for defective goods deliver sir i am practicing advocate of mumbai high court and have good reputation before my wife i had placed the order for special occasion of valentines day you had delivered the microwave oven whirlpool 20 ltr but i had check the only oven but stater kick for making idli is damage, the delivery boy didnt give us the opportunity to check the whole kit as he was in a hurry and hence i am unable to prepare the food so kindly reply in 24 hours in i had placed the order to give gift my wife for 14/2/2015 occasion but due to this i had suffer mental agony and i immediately contacted your customer care but after receiving the payment they refused to replace the same hence there is no use for purchase of the same in special occasion hence i call upon you to replace with in 24 hours the same in event i have no alternate to approach the consumer court for seeking damage of Rs 10, 00, 000/- due to your intentional misconduct my impresion before my wife is ruined and my whole vlentines day is spoilt. now she dienies to accept this gift as broken things cannot be gifts. and my sentiments are hurt which are priceless. i am ashamed of this misconduct. now after looking at this damaged gift my wife says she dosent want to stay with me as she considers this to be the cheapest approach towards her. my full marriage life is ruined because of your intentional piece. please replace the kit with an appology letter to my wife else i will have to claim damage claim against you in civil court as well as consumer court. a separate legal notice by speed post will be sent soon to your office.