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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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G
g_sakshi07
from Gurgaon, Haryana
Mar 15, 2015
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Address: Mumbai City, Maharashtra

I ordered a Chiffon Saree of Rs 2999/- from flipkart on 2nd March which was supposed to be delivered on 13th March, but it was not even shipped by 12th march. I raised the complaint for the delayed delivery. In the action of that the retailer shipped the product in hurry, with the wrong product. Instead of Chiffon Saree which was very classic saree, they delivered me the Georgette Saree whose cost is not even worth Rs 1000/- with totally different design and color. What do the flipkart think that the costumer is a fool, and can be bluffed by this stupid act. I am a regular costumer of Flipkart and have ordered many products from flipkart, but after this incident flipkart has lost its credibility for me. I was supposed to wear that Saree in the event which was going to held on 15th march, now after all this mess, I have to face lot of inconvenience, which is not expected from such a big and famous online shopping site. I am seriously very much unsatisfied with this act of flipkart. My ID which is registered with flipkart is rockin.[protected]@gmail.com
Complaint marked as Resolved 
Verified Support
Mar 16, 2015
Flipkart Customer Care's response
Dear Sakshi, Greetings from Flipkart. Order ID: OD[protected] Product: Bahubali Sarees Self Design Fashion Chiffon Sari On checking, we see that the return is initiated, once the product is picked up refund will be processed. Hope this helps.
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    sai vishu
    from New Delhi, Delhi
    Mar 15, 2015
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    Address: Hyderabad, Andhra Pradesh

    Hi, I have refund puma flip flops due to size problem and unsatisfaction colour and got my money back to flipkart wallet. Now i want to use this money but getting error. Error:-Wallet payment option is only available for orders where WS Retail is the sole seller. So either you suggest from where i can choose WS retail products to select or transfer my wallet money to Bank Account.Even I cant purchase other product apart from WS Retail product Regards, sai vishwas email id: [protected]@yahoo.com plzzz reply to mail
    Complaint marked as Resolved 
    Verified Support
    Mar 16, 2015
    Flipkart Customer Care's response
    Dear Sai, Greetings from Flipkart! Please check the below link for the wallet usage or call at our toll free number[protected]. http://www.flipkart.com/s/help Hope this helps.
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      shahbaaz000786
      from Mumbai, Maharashtra
      Mar 14, 2015
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      Address: Mumbai City, Maharashtra

      Dear Team, This is inform you that i have so many product from flip kart but i never complaint from my product to flip kart but today i got my purchased phone moto e nd generation and i that phone soft ware are not working like whats app, viber and many more if i buy android phones and this types software are not workes then what can i use for this phone suggest me, i was speak twice from your customer care but they are not aware this issue and just saying we have raised your complaint, kindly suggest if i m buying my products with my credit card so i have trust on flip kart and also i filled i got this solution from facing this problem .i have in voice copy for my proof related Please i m requesting you that phone i have given gift to my dad . pls give me solution as soon as possible, i m also technical person thier is os issue just i suggesting you kindly change my phone replace it that set for best solution from my side .
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        S
        Shataj Khan
        from Chennai, Tamil Nadu
        Mar 14, 2015
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        Any body pls recive my complaints for when i by new micromax canvas p470 tablet flipkart online shop that customer exctive told 30days repls warrnty when i purche date now ihave my tablet lots of problem ido no i buy new tablet r wold but my purche date feb 25 but customer exctive sory sri replcment warrynt only 10days wht is this pls explan me ihave to give 6.800 rupes for the tablet now wth ican do pls pls solve my problem sir pls my mobile no is [protected] my name is mohammed noor pls take my complaint n flipkart such e cheater
        Every body pls carefull for buying online shop sple flipkart its dangreous shop full cheatr
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          AMIT A GAJJAR
          from Surat, Gujarat
          Mar 14, 2015
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          Address: Surat, Gujarat

          I WAS PURCHASED A SAMSUNG MOBILE BATTERY VIDE NO-AB553446BUCINU BLACK ON INVOICE DATE 18/01/2015 RETAIL INVOICE NO-124 ORDER ID - OD[protected] SELLER (PICKED UP FROM) PRABHAJEET ENTERPRISE, 8/65 MOTI NAGAR FIRST FLOOR OPP : BHATIA BHAVAN NEW DELHI - 110015. BATTERY WAS NOT WORK PROPERLY ONCE CHARGED, SHAW FULL CHARGED ON MOBILE BUT AFTER ONE OR FIVE MINUTES MOBILE GOES SWITCHED OFF. ONE MOBILE SWITCH ON SHAW BATTERY EMPTY. I WAS ALSO CHECHED MY MOBILE ALSO BUT MY MOBILE WAS OK. SO PLEASE LOOK AT MY COMPLAINT AND DO NEEDFUL ON IT. FROM : AMIT ARVINDLAL GAJJAR 08 MATHURA NAGARI RAW HOUSE GATE NO - 01 NAKSHATRA PLATINUM ROAD PALANPORE GAM SURAT 395009.
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            Rajkumarganesan
            from Kollegal, Karnataka
            Mar 14, 2015
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            Address: Coimbatore, Tamil Nadu

            I have ordered the item Pearls Cart Floral Alloy Jewel Set amount -247, order ID: OD[protected]. But it not deliver my address. the product was returned with any intimation. So please kindly deliver the item again as soon as possible Email.id:[protected]@gmail.com Send the Status to this mail id
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              V
              vermadeepaknpti
              from Gurgaon, Haryana
              Mar 14, 2015
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              Address: Gurgaon, Haryana

              I am Deepak Verma, have placed an order of Digiflip Power bank on flipkart with an order ID OD[protected] on 1st March 2015. In this regard, I had received an defective product. I had made a refund request on customer care of Flipkart on 9th March 2015 (The copy of the complaint is attached herewith). But there was no response from Customer care regarding refund. They have replaced the same item (Invoice of the Replaced item is attached herewith) with the wording of the technical person that the defective product had been dispatched. But when I used the replaced item, the same problem I am facing with the replaced item. Now I want to return the defective product and get my refund on selected product at the earliest. So It is requested your kindself please resolve the issue as soon as possible. Thanks and Regards, Deepak verma Mobile No. [protected]
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                Saurabhshilpa
                from Mumbai, Maharashtra
                Mar 14, 2015
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                Address: New Delhi, Delhi

                I had purchased one item (sari) vide order number OD[protected]. This order has been cancelled sumoto while I was waiting for delivery. Yesterday, I had received a call asking to confirm the item & order, it was done and inspite of it, the order has been cancelled. I didn't purchased this item considering that it will be delivered by Flipcart but after cancelling, I am in trouble because my plan has been disturbed. Having no option, I have booked the item again vide order number OD[protected] and now, its showing that item will be delivered on 25th March. I have the marriage of my brother on 22nd, therefore, would be thankful if the delivery of my order is done by 20th march as per time schedule of my earlier placed order. Please advice the vendor accordingly. Thanks Dr. Shilpa Jain email: saurabh.[protected]@gmail.com Mob; [protected] & [protected]
                The website is good & convenient provided it resolves the issue.
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                  Mritunjaya Chaurasia
                  from Bengaluru, Karnataka
                  Mar 14, 2015
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                  Address: Chennai, Tamil Nadu

                  Firstly, I ordered havells jiyo dry iron on 27th Feb, that I received on 7th March but the product was different. I recevied havells oro iron(I had to replace because 2 years warranty won't be applicable). So, I raised an replacement issue, so they said product will be delivered by 14th March, but when I contacted them they are saying it will not be replaced, its gonna take 2-3 more days, i.e by 17th 0r 18th march. And, also I have to shift to new location on 14th march by end of the day, so they will not ship the product to new address. So, I just wanted they should replace the product by 14th march or should send me invoice for the product that I have received i.e. Invoice for Havells Oro Iron.
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                    K
                    Karthikeyan 33
                    from Delhi, Delhi
                    Mar 14, 2015
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                    Resolved

                    Address: Chennai, Tamil Nadu

                    Sir, My name is T.Karthikeyan i ordered one bluetooth hand free on 07.03.2015 on flipkart. And paid the amount through the NEFT by my banker South Indian Bank. Amount also deducted from my account and i saw my transaction that the said amount was reached the flipkart. After making several calls and email till i doesn't get the ordered product or refund of my amount. Kinldy solve it
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 15, 2015
                    Flipkart Customer Care's response
                    Dear Karthikeyan, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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                      Deepak Kathuria
                      from Mumbai, Maharashtra
                      Mar 13, 2015
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                      Address: Gurgaon, Haryana

                      Hi This is Deepak I ordered on phone from your site Lenovo s850 my order no. Is OD[protected] its a express delivery and I received the same in next day, due to some unavoidable reason I did not open the same on that day, but when i open it on next day i found the phone in god condition but the frame did not had the stand(missing), well this the best feature in that phine, I Thought may be its not the additional part, and need to purchase from outside, i went to few reatiler but they ask me to contact customer support for the missing part, I called yesterday in customer care but did not get any prompt reply/advise from there, even the person make a strange reaction like there is no network, your voice is not clear and so and disconnect the call (really did not expect such behaviour from any customer support) even than after i tried several time and always get a reply that this is not the part of the product as it is not mentioned their in site( so if any of the screw or battery cover is missing i suppose to keep quite because it was not mentioned in site) question to you don't you expect a stand while purchasing a photo frame? so this is the part of the phone, the one friend of mine ordered the phone from Amazon and he received the whole stuff, so that's clear that this stuff is the part and was missing in my box, Please help me to get the same, Thanks, hope the issue will resolve soon.
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                        mani ketan
                        from Gajuwaka, Andhra Pradesh
                        Mar 13, 2015
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                        Address: Visakhapatnam, Andhra Pradesh

                        Watch, PH-sparkle-WH-SL[polo hunter analog watch- for men polo hunter white-silver... is placed by me Details: VAT/TIN No: [protected] Retail invoice : RGESTURE07995 Courier AWB No: FMPC[protected] tracking ID : FMPC[protected] Order ID : OD[protected]
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                          surajbansal
                          from Gurgaon, Haryana
                          Mar 13, 2015
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                          Address: Bangalore, Karnataka

                          Hi, i have bought HTC 526 G from flipkart costing 11259 Rs. Text on screen getting blurred automatically. it's happening very often. Seems i have got faulty device. i have contacted flipkart to days back but they did not help on this. Again i have raised replacement request but no response as of now. Please help me to get it replaced with new device, Thanks, Suraj
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                            singhgurmeet190
                            from Hyderabad, Telangana
                            Mar 13, 2015
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                            Address: Amritsar, Punjab

                            I have ordered an intex power bank of 4000 mah. Flipkart deliver the product but after some days it is not working properly. It is hanged after some days and the torch light is blowing continuously. It is not switched off or neither charging.
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                              Anshul Goyal28
                              from Surat, Gujarat
                              Mar 13, 2015
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              This is to inform that i am not satisfied with order i have received. After the first wash, it has lost its color and absorbed all the detergent. It has developed white stains on it. I Request to take immediate to be taken on the same my order ID -OD[protected] kenneth cole jeans.
                              Complaint marked as Resolved 
                              Flipkart pickup the the product which had a problem and refunded the total amount. i recieved the call from there customer care center, they asked me about the whole issue, they collected the product from my house. and refunded the total amount
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                                Maya shanker singh
                                from Sikar, Rajasthan
                                Mar 13, 2015
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                                Address: Kanpur, Uttar Pradesh

                                Dear sir i had mail last 3 days back to company but nobody bothered my order no is OD[protected]. This is a HP laptop bag but bag chain is having problem so kindly return told your courier company to collect that bag from my home My details is given below Maya shanker singh [protected]
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                                  mnjkmr49
                                  from Pune, Maharashtra
                                  Mar 13, 2015
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  I have ordered Rock Flip Cover for HTC Desire 820 with order ID:-OD[protected] on 4 March, 2015 1:41 AM . I received my product that was totally different, So I raised a request for return.Second time I received my product but that was not my original product which i had ordered. @Flipkart:-I am very old customer of Flipkart and First time you are doing like this, So i am very disappointed.
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 14, 2015
                                  Flipkart Customer Care's response
                                  Spoke to customer and informed him that the replacement is arranged, closing the case.
                                  Once again I have not received my correct product even after Flipkart representative confirmation.

                                  If you can not deliver right product then tell a consumer Directly.

                                  3rd time I have not received my correct product.

                                  Buyers makes Seller.Mind It...
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                                    Pankaj Shekhawat
                                    from Bairagnia, Bihar
                                    Mar 13, 2015
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                                    Address: Chandigarh, Chandigarh

                                    Order no : OD[protected] I am writing this with great displeasure and utmost dissatisfaction as a Flipkart customer. I have ordered Two ENVY Vanessa perfumes for men on[protected] vide order no. OD[protected]. Against which to my surprise I was delivered only one piece. I had already paid Rs 388-00 for Two pieces against invoice no. SSR-362 dated[protected]as COD (Cash on Delivery) inclusive of Rs 60-00 delivery charges. The above said perfume is delivered by M/s Selvel Sales Agencies, Shop no. 636, Kesho Ram Complex, Burail, Sector 45-C, Chandigarh through Mr. Rahul Kumar Jha ([protected]). On receipt of material i had complained to him, but he guided me to write the complaint. Please arrange to deliver one piece of ENVY Vanessa Perfume for men that is pending from your end at earliest Hoping for a delightful and quick positive action from your side on this issue. Regards Pankaj Shekhawat Mobile [protected] Delivery Address: National Institute of Technical Teachers Training & Research Sector 26, Chandigarh
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                                      padmanabham N
                                      from Bangalore, Karnataka
                                      Mar 12, 2015
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Hi Team, This is padmanbham.i was purchased one memory card in flipkart on 07.03.2015, But they were Delivered Damage memory card it is not working any body not respond to me.And i was attached photo proof for product details snap shot.Please you can check that .i am very suffer and feel purchased this product.any body help to me and kindly Resole My problem and for other details or conformation to call me [protected]. S: S86020348 page 1 of 1 Total Shipping And Product Details : Shipping Address Padmanabham N [protected] Take Away counter, Ground Floor, Manipal Hospital, Old Airport Road Bangalore.560017., Manipal Hospital. Bangalore 560017 Karnataka Phone: [protected] Order ID: OD[protected] Order Date:[protected] Invoice Date:[protected] VAT/TIN: [protected] Service tax #: AAACW8725FSD001 Sold By : WS Retail Services Pvt. Ltd., Warehouse Address: NO. 42/1 & 43, KACHERAKANAHALLI VILLAGE, , JADIGENAHALLI HOBLI, HOSKOTE TALUK, Bangalore, Karnataka, India - 560067 Invoice No : # BLR_WFLD[protected] WID: N06060 Samsung MicroSDHC 16 GB Class 6 1 416.11 5.50% VAT22.89 439.00 Shipping Charge 1 37.91 5.50% VAT 2.09 40.00 Total 1 454.02 24.98 479.00 Grand Total 479.00 Regd. office: WS Retail Services Private Limited, Ozone Manay Tech Park, No 56/18, 'B' Block, 9th Floor, Garvebhavipalya, Hosur Road, Bangalore-560068, Karnataka, India, Phone No : 91 [protected]. CIN : U72900KA2009PTC050123. PL: F8117120 T: 6 Pack: BX Regards Padmanabham, [protected].
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Mar 13, 2015
                                      Flipkart Customer Care's response
                                      Spoke to customer and apologized for the inconvenience and also informed him that we have already arranged for a replacement and will soon be shipped by Mar 16th. Customer agreed, so closing the case.
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                                        Pankaj Shekhawat
                                        from Bairagnia, Bihar
                                        Mar 12, 2015
                                        Resolved
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                                        Resolved

                                        Address: Chandigarh, Chandigarh

                                        Order no : OD[protected] I am writing this with great displeasure and utmost dissatisfaction as a Flipkart customer. I have ordered Two ENVY Vanessa perfumes for men on[protected] vide order no. OD[protected]. Against which to my surprise I was delivered only one piece. I had already paid Rs 388-00 for Two pieces against invoice no. SSR-362 dated[protected]as COD (Cash on Delivery) inclusive of Rs 60-00 delivery charges. The above said perfume is delivered by M/s Selvel Sales Agencies, Shop no. 636, Kesho Ram Complex, Burail, Sector 45-C, Chandigarh through Mr. Rahul Kumar Jha ([protected]). On receipt of material i had complained to him, but he guided me to write the complaint. Please arrange to deliver one piece of ENVY Vanessa Perfume for men that is pending from your end at earliest Hoping for a delightful and quick positive action from your side on this issue. Regards Pankaj Shekhawat Mobile [protected] Delivery Address: National Institute of Technical Teachers Training & Research Sector 26, Chandigarh
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Mar 13, 2015
                                        Flipkart Customer Care's response
                                        Customer says that he order for 2 qtys and he only received one. So informed customer will ship 1 qty as per his request and closing the case.
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