Flipkart Complaints & Reviews

hi, i have purchase MotoG First generation phone from flip cart (it is still under warranty), but it is not working properly and giving troubles frequently. I need exchange for my phone since iam not happy with this phone.Kindly check and do the needful at the earliest.

RESPECTED SIR/MADAM my product deliver 12/02/2015 but along with free battery layer worth rs.1999 is not receive with product please dispatch battery layer for this product otherwise i will return this product. AND OFFERATTACHMENT IS BELOW PLEASE SEA ATTACHMENT & UR COMPLAIN ID IS my incident id is:[protected] IS GIVEN AT 13/02/2015.PLEASE RESOLVE THIS ISSUE.and order no.is OD[protected].

I have purchased GL-225BNDE5 215 L Single Door Refrigerator LG Brand 06 Feb 2015 and same was delivered on much before the date of delivery. However when product was opened, it was not the same product which i have ordered. Drawer is missing in the product. I have complain about the missing items to the flipkar vide complaint no. OD[protected], they are giving time and time to resolve the issue. Till date my complaint has not been resolved. Please do the needful (Rakesh Kumar Chaturvedi) [protected] Delhi

i bought Enter E-GPV Gamepad from flipkart on 9th of feb. which showed os sopport of windows 7 but the actual product not mentions windows 7 support neither is does . when i complained they send the replacement . again on complaining they are giving no responce .

I got a microwave ( LG - 28 ltr) delivered on 14th Feb 2015 that was ordered by my sister ( in US) as a surprise gift. At the time receiving the product, I realized that it was not going to be a fit for my kitchen and I asked delivery person if I can return it. He said I need to contact customer care. I called up customer care, and told them that I needed a microwave of smaller capacity/size and the delivered one was of no use to me. they told me get the order details and they would do it. I got the details in the evening an called them, however, this time the representative said they can not exchange it as they do not such policy. I requested that I was ready to bear any courier changes for shipment and also told that I was not looking for any refund. However, they did not considered my request. This was very surprising to me that a customer calls up on the same day when he receives the product and was denied an exchange. I really do not understand such policy. IT was disappointing as they could have given me an exchange by creating exception.

Yesterday I visited Micromax care (MS Perfect solutions Kalakaji) Tel -[protected] Mobile number- [protected] They say that there is mother board problem in the phone and will send it to the company and will take another 15-20 days. what will be step from your side as the set was just bought 1 month before cost Rs.13500 Job code numbers is[protected] reply us urgently. I want a replacement (repaired or new set) within two days.

Dear, I have order one product by flipcart on 09th Jan 2015, but some reason we return the product on 20th Jan 2015 but at till now flipcart not provide better solution and refunded amount against product of Rs. 1292. My Order id is OD[protected]. I have gave Account Detail many time for NEFT Transfer but yet now not provide cash Back.

I recently ordered a Moto E through flipkart. Since COD was not available at my location, I undergone a online transaction through my Debit card. Even though standard delivery service like Ekart was available, my product was sent through Speed post. So as expected I have to wait longer as my product was coming through India post. But the worse part is that when I went to post office to receive my product, I found that the box was empty as I felt no weight in the box. I was not expecting this from Flipkart. This was the case of WS retail reseller. I have wasted nearly about half a month in purchasing in purchasing a product and I know that time will also be wasted in refunding process. Finally I am in a dilemma whether to order any mobile product from Flipkart because firstly it will take huge amount of time to deliver and secondly there is no gaurantee of the product. My order ID is OD[protected]. Kindly help me.

Really i fed up in our daily conversion, send your bank details and i
told more than 10 times i don't have any bank account .

I told you send this amount in my flipkart wallet, you guys tell no can't
possible, then you guys tell me we can give you e-Gift voutcher then i
told you fine . Now you guys are telling e-gift Voutcher can't give in
some legal issue .

What should you do for this tell me clearly, Already i told you i don't
have any bank account details .

*Can i purchase any product in Rs -320/- amount but payment option cash on
delivery but i can't pay you guys are manage these things . *

*Whatever i told you guys are telling no u can't . What should i Do ? *

Sir, Regarding conversation through phone I send my bank details..My ATM card number is not clear. So I send my Account details.. Kindly do the needful Name . N. Shakila State Bank Of India Vadiveeswaram Branch Branch Code . 005599 Act No. [protected]

hi, Recently i have purchase some item form flip cart like-01 set mobile, (Lumia 535), screen guard, flap cover, power bank- order no is-0D[protected] and 0D[protected] received the same only power bank in transit. but i have received undersize screen guard and flipcover with broken corner..kindly conform is is possible to replace.. returning not possible because screen is used and also flip cover is broken condition... But one good thing my hand sent is perfectly OK. Thanks for the same... Regards Braj Nandan Silvassa-396230 [protected]

Order ID :OD[protected]. Invoice No : DEL[protected] Order Date :[protected] We have recieved Aveiro Analog Watch from Flipkart .. But within a month that watch is not in a good condition. I need a good one. Kindly exchange this and give a good one. Tnaking You N.Shakila, Address: Tc 10/1270, Melathumele Vattiyoorkavu Post Trivandrum .695013. Mobile No: [protected]

i bought a shoes from flipkart. The price shown was Rs. 1599 and they said it has a discount price of Rs.749 When i received the product, the real price as per the sellers package is Rs.749 itself. This is clearly a way of cheating done by flipkart.

HI, My Order ID: OD[protected] Product : Lenovo A6000 Mobile I bought one Lenovo A6000 through Flipkart.com flash sale on 4th February 2015. And the set has been delivered to me on 10th February(One Day delayed than Original Delivery Date). Within few days o[censored]sage, once I charge the Phone, the battery is getting drained very fast, even within one hour o[censored]sage, Also the phone gets heated so that I cannot bring anywhere near my ear to attend a call. This is a faulty set that flipkart.com delivered to me and Please take necessary action to replace my smart phone. Yours Faithfully, Sandeep

Hello, On 22-Jan-15, I bought Moto G2 from Flipkart.com. I paid the amount Rs. 12999.00 for the phone and I received it on 25-Jan-15. After using the phone for a week, I realised some manufacturer defect of the speaker. The speaker produces the low quality sound and that makes my calling experience a nightmare. It also produces continuous humming sound in the background. I tried to reach the flipkart for replacement request, but they are not responding well. A technical person from their customer care asks me to upgrade my phone to some new OS, which is difficult for me as I am not aware of all such procedure :(. I am not sure that will resolve the problem. In stead I would like to have phone replaced or in worst case my money back. I am frustrated with low quality phone and inhuman customer care response. I have almost made up my mind to stop buying things from flipkart. Can you please look into this?

I had ordered quite a few things online from flipkart from overseas and i had been monitoring the same and it came to a stage where it said order confirmed. After one week i received a message stating order cancelled and refund processed back to my Overseas credit card. This whole drama of online ordering thing costed me $100 just because of the exchange rates. I order for around $350 recived a refund of $243 in total. I also had to pay the international transaction fees but then it was my choice. But why should they cancel a order once its confirmed. It has ruined my holidays and i have to find some other online company for future shopping. I hate flipkart to moon and back... They are just a bunch of cheat making money by false advertising products which they dont have to sell. I will go to ombudsman and file a complaint. Its not about money but ethics.. They just wasted two weeks of my time for nothing.. I have to start planning all over again.. PLEASE STAY AWAY FROM THIS SITE...

Hi I ordered a Geyser(Bajaj) from flipkart on 21st Jaunary 2015. The item was delivered to me around 28th of January. Over the weekend i got the same installed and when turned the power on the machine was simply not switching on. We checked the power plus and there was no issue and relasied that the problem is with Geyser. Knowing that resolving through flipkart will not be smooth, i called the retailer(Ambica Electronics) who sent me the product. They assured that they would send somebody to check it within 48 hours. I waited and - since there was no update- after 2/3 days requested the product return through flipkart website. I got a communication that i will be getting a call by 5th Feb. on 5th Feb i got a call when i was in a meeting and i requested them to call me back in 30 mins. I was told that i would be getting a call in 3 hours. However i did not get any call that day. That weekend i called flipkart customer care and tried to talk to the respective people and find a solution. I wasted about 30 mins however i was told that nobody can address it then and would get a call by 09th Feb. No communication after that as on date. I got an email after that mentioning they will update me by 11th Feb. So far nothing happened and i am clueless of what is happening. Please help to resolve. Regards Arun [protected]

DEAR FLIPKART CUSTOMER (DIS ?) SERVICE namely - Ms Sinha and Mr Sindhu As is evident from my many mails that I am running into a brick wall. Sequence is as follows: 1. I call up flipkart and explain that I was supposed to get a refund on two accounts for items bought (details in previous emails) 2. flipkart CS tells me that the refunds have been processed and credited to the cr card, therefore I should contact cr card customer service 3. I call up cr card customer service and they tell me no such refund has been received from flipkart. 4. I write an email complaining of the same to flipkart. 5. I receive an SMS informing me that my issue will be resolved expeditiously. 6. I receive an email saying the amount has been refunded and I should contact cr card customer service.\ 7. return to serial no 1 above. It shamefully evident that all claims to good service (etc) have been laid to rest.To further substantiate, I have the following to say: - I am asked to send my bank statement and in the same email of yours it is written plz dont give statements unless specifically asked. It is noteworthy that I sent them coz you asked for them. - I mentioned that the email is password protected, but citing company policy ur executive does not want to take it. He wants me to remove password and re send the statement, which I cant coz I dont know how to. Does that mean I should buy on Flipkart only if I have a certain level of competence on handling adobe ? or should I first learn how to remove password and then hope for a solution to my problem ? - I am given a reference no to mention to Cr card customer care which they say is an internal ref no of flipkart and not of the banking system. How am I supposed to convince a third party ? -On a single complaint for two orders as under, I get two (supposed ) resolutions, none actually leading to anything meaningful. Having wasted another half an hour today (today's quota dedicated to a good buying experience at flipkart), allow me to come to the point. Plz provide me the following: - A UNIQUE BANKING SYSTEM GENERATED TRANSACTION ID VIDE WHICH THE SAID AMOUNT HAS BEEN REMITTED TO MY CR CARD ACCOUNT AND THE DATE OF THIS TRANSACTION I would be extremely grateful thanking you

Dear Sir/ Madam, I had recently purchased a Stainless Steel Double Door Shoe Rack (order number:[protected] from Rediff shopping. This was delivered to me on 05th February 2015. Upon opening, I found that the 6 railings for rack are missing and 2 railings are damaged beyond repair. Also it was noted that many of the plastic holders/ clamps which connects the railings are damaged. I would like to know if you can refund the money for the product and I’m ready to courier the product to you. Kind Regards, P.N. Rajasekharan Nair Mobile No. [protected]

I am express my disappointment with a recent purchase of Micromax canvas tab P470 on your online store, order ID no : OD[protected] DT: 10.02.2015. I am really shocking to see a white colour line mark displayed at centre of the display. Kindly do the needful, I look forward to a swift resolution to this matter.