| Address: Hyderabad, Andhra Pradesh |
OD[protected]
Samsung Neo
I purchased Samsung neo on 03/02/05 by next day delivery through COD, i
was expected to get the product haven't received it by the next day,
i called the customer care they said delay in service we give 180 Rs/-
to add in wallet, they said 05/02/15 end of the day, you will receive the
product, later some one called me from flipkart asked to cancel the
product and reorder it and promise me will get it by tomorrow it self,
if you go ahead with the same product it takes 4 days more to get it. it
was very diss-point services by flipkart,
i asked the customer care person what is the mean of Next day delivery
by charging 90 rs/-, she simply said we gave to 180 rs/- to you. Do it
sense. Worst Flipkart services and customer team as well.
Complaint marked as Resolved
Verified Support
Feb 05, 2015
Flipkart Customer Care's response Spoke to customer and apologized for the inconvenience and asked him to place a fresh order. Customer agreed.