Flipkart Complaints & Reviews

Flipkart s a pathetic place, despite ordering a mobile phone after full payment and paying for within a day delivery on Wed 18-March, I am still waiting to get the phone as on Saturday 21 march.Web update is funny and call center is even more funny they dont have any clue.Flipkart needs to show better customer value for someone who pays them upfront.I will NEVER BUY from them.

i have not recieved my refund amount from fliplart yet.i am waiting about morethan 15 days.flipkart after sales service is very bad.espetially in refund.i will wait some more days and come back with my review.i AM VERY SAD.IT WAS MY ONE MONTH SALARY.THEY ARE NOT UNDERSTANDING CUSTOMERS..THEY WILL GIVE ME A SOLUTION IF THEY HAVE VALUE TO XUATOMERS.OTHERWISE I know..I WILL COMEBACK LATER.

i am not able to get a good feel while touching one side of my screen... down it starting from back key then( a) then 2 and going on upper side like a straight line, , , , what should i do? i need my money back, , , i am staying in bommanahalli should i come to ur office?

When I place my above order first time my return order was accepted by you but when a second delivery also you do the same mistake shows your carelessness in the customers order delivery..Kindly see my order place first time for 3L HMO Laundry basket it is clearly mentioned the price 100 rupees for pack of 2, after your delivery you apologised though it is unwanted. A second delivery also you rep0eated the same mistake after assuring me that a team is taking care to see that no such mistake would happen that time..hence I have to bring words to your knowledge a mere words and apology are name sake..Hence when you say a word of confidence you should adhere to it ...Item may of of small value but this will reflect to any other oder placement loosing confidence on your customer..Hence please review my order and see that pack of 2 bags are delivered at the earliest possible as nearly 3weeks time over by placing order..Pl refer to my Order ...OD[protected] dt 10th march and subsequent on return redelivery shipping inv.14th Mar.RAMANATHANufef

I had purchased my moto e on 14th may 2014, Since december 2014 its been getting hardware issue (The screen freezes and can't login into my google account nor memory card can be read). Its the fourth time that i had to give it for repairing since december, 2014. Its been more than 2 weeks this time and there is no news about my phone. I have lodged complaint online on moto's site twice, but after asking me to upload various documents there ain't any progress. If the device isn't repairable then let me know. I had requested replacement but all in vain. The service center number keeps ringing and no one attends call. Moto e's customer care also stop responding mails after 24 hours. It would have been highly appreciable if the device could have worked atleast for a year without any issue. Even my videocon phone for 1500/- Rs. have worked for more than a year without any issue. but moto e failed to last even for 6 months. if possible i request to replace the device as its mostly with service center rather than me.


Sneha Raviranjan Choudhary
[protected]

This is with respect to the Lenovo Power Bank I had ordered on 4th March, 2015. The product i received was two years old manufactured. Further, the colour i ordered was not the same what i ordered for . When i requested for the return of the Product, Flipkart gave me a deadline of 18the march, 2015. However, till 18th March, 2015, there was no communication from Flipkart . Later when i called them, they again gave me a deadline of 20th March, 2015, 11.00A.M . Again Flipkart missed its deadline and then again gave me a deadline of 27th march, 2015.

The executive and the Floor Supervisors are unhelpful, The executives make you wait for more than 5 minutes to talk to the floor supervisor.

When i asked for the refund of money, they started telling me all the policies . However, they themselves are not following the Policies well . It is pertinent to mention that i ordered the product on COD, thus i requested them to give back my cash.

Buying a product from Flipkart causes a mental stress. Cant Trust the Flipkart Deadline.

To, Cunsumer Compliants, I have purchase a Lotto Sports Shoe from Flipkart(OD[protected] but after 5-6 time use Shoe Sole slip out.i have many time compliants & Send Mails to flipkart customercare & rajat.[protected]@flipkart.com but not any responses give by This Company.

I am V.Balaji mobile no [protected] Door No 4-7-10, Near Tuda Apartment, LIC Road, Tirupati I Purchase 45 days back Asus Mobile zen 5 ID No OD[protected] My mobile not working audio speaker I going to service Centre Indira Computer Technogology No.17-4-305, Prakasam Road Tiruapti no response, present not available audio speaker waiting for 7 day or 10 days pls audio speaker send to Tirupati Service Centre please understanding my problem Thanking you sir,

I'M PURCHASED A MOBILE CALLED INTEX AQWA Y2... WHEN I STARTED TO USE THE DEVOICE THERE IS NO RESPONSE OR SOUND FROM OTHER SIDE, WHEN I MAKE CALLS APPART FROM THAT..THERE IS NO OTHER COMPLIANTS... AND I WISH MY PROMBLEM WILL SOLVE AS POSSIBLE AS EARLIER... THANKING YOU RAGHAVENDRA SHETTY

dear flipkart, This is your kind attention. My order id is OD[protected] Order Item is Handpicked romance - Enchanted / The Princess Diaries English DVD Movies... Delivered Item Is "Baal Hanuman" DVD Please Pick up and return back to the WRONG Delivered Item, and refund the money at as soon as possible. please find the images for details. Anupama nair,

I have purchased REDMI 1S ( Amount 5999/-) ( ORDER NO-OD[protected] from my flipkart wallet but again I have returned it due to some problem and balance have been refunded on my flipkart wallet again then I have mailed to Flipkart E-mail [protected]@flipkart.com on Dated 25/12/2014 and the amount was not showing on my flipkart wallet on 26/12/2014 but still I have not received. So, Please consider this whole situation so that I have stay away from any type of inconvenience and I will get my amount as soon a possible.

I have buyed Moto E from Flipkart 6 months back. The speaker was working fine. But suddenly from 1 month it is not working. No sound is coming if i play songs, My ringtone is not ringing. But i can hear with headset. Please help me to fix this issue.

I purchase motog2 via flipkart march 6th 2015 my order id is OD[protected] after that the mobile is overheating problem and hearing aid problem. Igive replacement request but flipkart is rejected on 30 days replacement period and say that go to service centre this is cheeting flipkart please give a solution

I had ordered a Masanima SM32 Electric sewing machine from Flipkart worth Rs 855 on 14.03.2015. It got delivered on 18.03.2015. The user manual provided is inin not in Hindi / English but in some unknown foreign language . I would like this manual to be replaced for a English / Hindi one.

Dear Sir (Flipkart) I am your regular customer but this time I am upset . I feel this time you cheat me. I pay 990 Rs. for totally chip quality product. And your customer service department not supportive. Order No. OD[protected] Product is totally poor quality Like duplicate no label about brand Chip products I bought a Power Bank "Lappymaster power bank with high charging speed and A grade original lithium cell 12000 mh" .. 3 days back it got delivered at my location. after using 1-2 days i found a fault in my device ( Mobile Not charging done) and i didn't liked the product ...so i call your flipkart customer care to take it back ...but they are saying that you cannot give it back ( only replacement option) ...and the device is having a problem ...Please help me i am stuck in a big problem .. Note: please check attachment for chip product I don't like " Lappymaster" product I need another brand If possible please help

Hi Team, I have bought a Brand New Apple iPhone 5s from flipcart last year around August. View OrderSat, Aug 16, 2014 (OD[protected]) I have faced many issue like the screen was going black and blue. I was getting blue strip in between operating phone and many more, basically it was software problem which I already informed the team to resolve it & and they have just wasted my hefty amount of time which is more important than money and also hard earned money. They did provided me the wrong Apple service center number and address this happen twice (let me know if you required mail proof) where Apple office never exist. Finally after making lots of such complain I got a call on one fine day for refund instead of getting replacement from Apple Store or flipcart. Later after getting refund I again trusted Flipcart to book Apple iPhone just because of below 2 reasons 1. Apple product 2. Flipcart services I though that yes it may be a product that I have received will be defective by any of Xyz reason and also as Apple had earned quite good name in market by satisfying all its customer and also Flipcart did. I have a Apple phone right now which is also ordered on View OrderTue, Sep 23, 2014 (OD[protected] Now in this phone again I'm facing many software issue the same complain are raised. I have called the customer care for the support as they just informing me that as 30 days are passed away so they cannot help me with this product that I have purchased and guided me to visit Apple Store. They also informed that they can only help me with the product of Apple service center says in written that they won't be helpful in solving my problems. If I'm visiting Apple Store they are just putting my phone under observation and wasting my time. Just one service center exist In Ahmedabad that also we have to stand for at least 20 minutes in queue. They fellow just update software to latest version every now and then and tell me that it is done. Is that the one you tell me service. When ever I'm saying that please resolve the problem or provide me a written document that you cannot help me out with the issue, they simply says that they cannot guarantee for software. Not mentioning any Apple issues as already Apple Store have check all the possible options. 1. iOS is only used by Apple devices. Then why Apple cannot guarantee for software. If not Apple then who will?? 2. What if Apple Store is not helping with the software, so flipcart also won't take care of customer. I think that both the company has earned reputation in market and also earned lots of money. We are just paying you people sitting on laptop just we do have trust. Online business is only based on trust. If this is not resolved I would make sure noone from my friend or family would take your service. No doubt it in not going to affect you in present but one fine day it will really do. I would like to get a way out of it as I'm really facing many issue in phone. Phone has became basic need in our day to day life. I'm not a fool sitting here spending 30-40 k just on useless phone which has really ruined my life from the day of purchase. Please have courage to reply this mail and with a proper solution. Regards, Jignesh more

Dear Sir I bought a phone nexus 6.. 4 days back it got delivered at my location i, e Khatauli, Distt: muzaffarnagar...after using 1-2 days i found a fault in my device and i didn't liked the product ...so i call flip kart to take it back ...but they are saying that you cannot give it back ...and the device is having a problem ...Please help me i am stuck in a big problem ..help me asap possible.

I purchased Skullcandy x2spfz-825 wired headphones. Order ID OD[protected] received March 01, 2015 and it has started to give problems. One of the ear pieces speaker is not working. So I request you to replace it under warranty as soon as possible Or suggest me another alternative to this problem. My contact number is [protected]. Thank you.

HI, My Order ID: OD[protected] Product : Lenovo A6000 Mobile I bought through Flipkart.com on 11th March 2015. And the set has been delivered to me on 12th March . Within 6 days o[censored]sage, I am facing some major issues in the phone.The battery is getting drained very fast, even within one hour o[censored]sage, Also the phone gets heated so that I cannot bring anywhere near my ear to attend a call. This is a faulty set that flipkart.com delivered to me and Please take necessary action to replace my smart phone. Yours Faithfully, Jitendra Singh Yadav

Order No. : OD[protected] LENOVO A6000 I had ordered a Lenovo a6000 in the flash sale today i.e. 18-Mar-2015. After spending almost 2 hours I successfully managed to order one phone as it was available on first come first serve basis. But to my surprise I came to know that my order has been cancelled automatically by Flipkart. And when I called their customer care center regarding the issue they told me to register again for the next sale. This is not expected from such a big name-Flipkart. This is neither according to our expectations nor according to their reputation. Please reorder the phone or pay me back my precious time which I had wasted on this flash sale. Vineet