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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 2231

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A
ashishbtp89
from Gurgaon, Haryana
Mar 17, 2015
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Address: Gautam Buddh Nagar, Uttar Pradesh

I have purchased an phone from flipkart & the charger which i got from them is faulty, now filpkart & customer care is not getting change the same & Not replacing it. I need an replacement for same. Order Id :: OD[protected] Phone Number :: [protected]
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    Rajesh Mahato
    from Durgapur, West Bengal
    Mar 17, 2015
    Resolved
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    Resolved

    Address: Bardhaman, West Bengal

    Sir My blance 6999 Not tansfer .1 st march inisi.. but not Credit Ple Tansfer.u Daily tell 24 Hour Wait Or rise A phone Cal-Complaint. But New Day New Complaint Register Tell Me Wait.Yesterday 2 Pm Prathap rep... Say My Blance In My Acount.7 pm.Not tansfer Then cal Me N Tale Me My Name. I call 8 Pm Sandip sir record A Complain 16 March time. But I Know 16 March Same Problem n Record Another Complain. But My 6999 Not Tansfer. I Send My Bank Pasbook Last Update Page.I have problem With Money I buy Another Product. Ple Pay Me Quick Urgent.
    Complaint marked as Resolved 
    Verified Support
    Mar 17, 2015
    Flipkart Customer Care's response
    The issue is escalated to the concerned team and we will update the customer about the resolution and close the complaint.
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      kalirajtm
      from Chennai, Tamil Nadu
      Mar 17, 2015
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      Address: Chennai, Tamil Nadu

      Hi I have purchased a Micromax Unite 2 A106 with 8 GB ROM on 21th February from Flipkart. with product id :: OD[protected]. Now the headset is not working. currently product is in warrenty period. Now i want a new headset from FlipKart Team.
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        R
        Radhesh Bobdey
        Mar 16, 2015
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        selling fake products!!

        Address: Nagpur, Maharashtra

        This is regarding flipkart's policy of original and guinine products.. As per flipkart's website and android application, there is written that the products that they sell are 100% geinine and original. Recntly i ordered a 10, 000mah sony power bank from flipkart. My order date is Wed, Mar 04, 2015 and order id is (OD[protected] The third party seller on the flipkart's website was offering it in a very low price which i couldnt...
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        samad786abdul
        from Mumbai, Maharashtra
        Mar 16, 2015
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        Address: Rampur, Uttar Pradesh

        I HAVE BOUGHT a jacket from flipkart on 29 january i got this jacket on 31 january on cash on delivery but i fully dis satisfied with quality of jacket and it was not same as it showed on wbsite of flipkart than returned it jacket pick has been completed on 7 feb than flipkart gave me17 feb as last date for refund of jacket. After than they are saying that they have been initiated refund in my account almost 5 times every time their neft got failed and they gave me another 5 days for wait this drama of filpkart is running since 7 feb now today 16 march i m suffered a lot by flipkart please help to get back my refund. My order id is OD[protected] phone number [protected] and my email [protected]@gmail.com
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          J
          jainsanskriti
          Mar 16, 2015
          Resolved
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          Resolved

          Address: New Delhi, Delhi

          Hi, I ordered xiaomi redmi note & I got it on 16th feb, my order ID is OD[protected]. I got problems in making calls, calls cut automatically, echoes of voice etc. I request you to replace my phone immediately as making calls is the basic work of any phone.
          Complaint marked as Resolved 
          Verified Support
          Mar 17, 2015
          Flipkart Customer Care's response
          ​Spoke to customer, he claims that while speaking in the phone voice is getting echo an voice is also breaking and he looking for replacement and he have this problem from the staring and he have done phone reset so many times but issue is not resolved. Informed customer will arrange for replacement and issue is resolved. Hence closing the case. ​
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            K
            kotha vijaykirangoud
            from Aurangabad, Maharashtra
            Mar 16, 2015
            Resolved
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            Address: Hyderabad, Andhra Pradesh

            hi, I purchased a micromax canvas knight A350 on december 25th 2014 Iam verymuch happy about your service, but when I used the mobile with in a 2 months touch & mobile getting heat, and i have shown in micromax service centre on 18th Feb 2015 but they told its take one month but still no replies from service centre, please i request you to replace the phone. thaking you K.Vijay kiran Goud
            Complaint marked as Resolved 
            Verified Support
            Mar 17, 2015
            Flipkart Customer Care's response
            Dear Kotha, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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              A
              akiyana
              from Mumbai, Maharashtra
              Mar 16, 2015
              Resolved
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              Address: New Delhi, Delhi

              Dear Team, I have already registered my complaint to your customer service, but my problem has not resolved, i do follow all the steps on call by your executives but still i'm facing many issues in my handset since i bought it..fyi I ordered it on 16-02-15, my order ID is OD[protected]. Phone is hanging, unable to call sometime because phone starts hanging, when i listen to music or do call...!! Headset is also defected..as checked by the engineer today whom you sent to resolve the problem... i request you please replace the handset along with its accessories asap. This is the 3rd time i'm complaining to you regarding the same issue, request you to take action & do the needful please. Thanks & Regards, Tanya Nagpal
              May 14, 2017
              Complaint marked as Resolved 
              Verified Support
              Mar 17, 2015
              Flipkart Customer Care's response
              Tried calling customer on "[protected]" and there was no response. So escalated the issue to the concerned to have the issue addressed.
              Mar 17, 2015
              Updated by akiyana
              Please remove my no. From here n also request you to delete my complaint please I wasnt aware that it will be displayed to everyone.
              My problem has resolved now kindly to the needful to me at earliest.
              It was really a horrible surprise for me to know that they are going to
              take 9 days to deliver a product. I bout MotoG mobile and couldn't see the
              expected delivery time because I was in anticipation of 2 to 3 days
              delivery. Flipkart has become a sucker. They sell their loyalty for few
              extra bucks. and they are exploiter by selling exclusive prod. They are the
              new East India Company because by collecting 70 or 140 extra bucks they can
              sell their loyalty. I remember my days in University when we used to stick
              wall posters for flipkart in order to promote an Indian company and the
              result is this. They have become the worst ecommerce website overnight.
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                S
                samad786abdul
                from Mumbai, Maharashtra
                Mar 16, 2015
                Resolved
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                Address: Rampur, Uttar Pradesh

                I HAVE BOUGHT a jacket from flipkart on 29 january i got this jacket on 31 january on cash on delivery but i fully dis satisfied with quality of jacket and it was not same as it showed on wbsite of flipkart than returned it jacket pick has been completed on 7 feb than flipkart gave me17 feb as last date for refund of jacket. After than they are saying that they have been initiated refund in my account almost 5 times every time their neft got failed and they gave me another 5 days for wait this drama of filpkart is running since 7 feb now today 16 march i m suffered a lot by flipkart please help to get back my refund.
                Complaint marked as Resolved 
                Verified Support
                Mar 16, 2015
                Flipkart Customer Care's response
                Dear Samad, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
                My order id is OD[protected] phone number [protected] [protected]@gmail.com please take action against flipkart by which i take my refund
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                  T
                  tejanandakottur
                  from Gulbarga, Karnataka
                  Mar 16, 2015
                  Resolved
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                  Resolved

                  Sir, It is regret to state that, when I am going to receive the shipment being Shipment tracking ID FMPC[protected], that was opened and not packed well. So, under the suspect, I am not received the same and rejected it. Hence, I request your sir, kindly be sent another shipment with fully packed well and covered.
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 16, 2015
                  Flipkart Customer Care's response
                  Spoke to customer, he claims that shipment is open and didn't packed properly and he rejected the product and he looking for replacement. Apologized for inconvenience caused and informed customer to place fresh order and customer agreed. Hence closing the case.
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                    R
                    rananditc
                    Mar 16, 2015
                    Resolved
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                    Address: Mumbai City, Maharashtra

                    Order OD[protected] and Order OD[protected] ...i ordered a combo of Lenovo G50-70 Laptop as well as a cooling pad from flipkart on 8th March 2015...but recieved a faulty laptop on 9th..I placed a request for replacement on 10th...Flipkart told that replacement is not possible as the retailer does not have the product...in that case they will refund the money...but from last six days Flipkart is wrongly responding giving 1000 excuses and not settling the issue...everytime i call flipkart customer care, they tell that i will get a callback from Flipkart within 24 hrs...6 ...24 hrs have passed, still i dont have the right product or the refund of money...they even escalated my issue to Lenovo but they are also delaying this issue...i would like to take this issue up to the higher authority as i am suffering very much for it...my money is stuck with flipkart...no refund...no replacement...i cant take a new laptop...plz resolve
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 16, 2015
                    Flipkart Customer Care's response
                    Spoke with the cust as cust is saying that he can't able to switch on the laptop so informed to cust that we would not be able to arrange the replacement as the product is not available with the particular seller we will give you the refund.
                    Order OD[protected] and Order OD[protected] ...i ordered a combo of Lenovo G50-70 Laptop as well as a cooling pad from flipkart on 8th March 2015...but recieved a faulty laptop on 9th..I placed a request for replacement on 10th...Flipkart told that replacement is not possible as the retailer does not have the product...in that case they will refund the money...but from last six days Flipkart is wrongly responding giving 1000 excuses and not settling the issue...everytime i call flipkart customer care, they tell that i will get a callback from Flipkart within 24 hrs...6 ...24 hrs have passed, still i dont have the right product or the refund of money...they even escalated my issue to Lenovo but they are also delaying this issue...i would like to take this issue up to the higher authority as i am suffering very much for it...my money is stuck with flipkart...no refund...no replacement...i cant take a new laptop...plz resolve.
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                      M
                      Manjusha_Ade
                      from Nagpur, Maharashtra
                      Mar 16, 2015
                      Resolved
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                      Address: Nagpur, Maharashtra

                      I Miss Manjusha Ade had ordered a book titled two little girls in blue by Mary Higgins Clark. Order no OD[protected] dt 12.03.15 and tracking ID FMPC[protected]. However instead of book titled ' Two little girls in blue by Mary Higgins Clark' I have received a book Daddy's little girl by Mary Higgins Clark. You are kindly requested to look in the matter and do the needful
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 16, 2015
                      Flipkart Customer Care's response
                      ​Spoke to customer, she claims that she received wrong product. Apologized for inconvenience cased and informed customer that product is Out of stock so will do refund. She said she fine with the product and please don't repeat and she said she order one more time for same product and please deliver the correct product. Hence closing the case.
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                        S
                        SSujit
                        from Mumbai, Maharashtra
                        Mar 16, 2015
                        Resolved
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                        Address: Kolkata, West Bengal

                        Dear sir, I have purchase of mobile charger of Rs. 300. The details are as follows Product: ETAOU10EBE Bat... Tracking Id:FMPC[protected] Please note i have received the charger on 16/03/2015. but the charger not working. Please do the needfull.
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 16, 2015
                        Flipkart Customer Care's response
                        Spoke to customer and informed him that we have already taken a request for return & refund and customer is aware about the same. So closing the case as the issue stands resolved.
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                          Neeraj21121990
                          from Mumbai, Maharashtra
                          Mar 16, 2015
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                          Address: New Delhi, Delhi

                          Contact us:[protected] || [protected]@flipkart.com Spice Online Retail Pvt Ltd, Address : 60-D, Street No C-5, Sainik Farms, Delhi, CIN-U74140DL2008PTC183856, NEW DELHI, DELHI, - 110062 Order ID: OD[protected] Order Date:[protected] Billing Address/ Shipping Address Neeraj Kumar Shop no. 68, DDA Vegetable market, Ashram, South Delhi, Near Gupta Paneer. New Delhi 110014 Delhi Phone: [protected] FSN: MOBDYFURT9PKAPSX Karbonn K105s 1. [IMEI/Serial No: [[[protected]]] ] Grand Total 919.0 I'm Neeraj Kumar, I purchased the Karbonn mobile phone through online website called "Flip Cart", The phone was delivered to me, it was working hardly 2-3 months only, after that I went to up Karbonn Service Center, the guy told me there was Battery Defective and they kept my Battery for last 25 days and no resolution, however when I asked to update the software they said, there was a hardware problem, so this type of phone you're providing to the customer. I escalated this case through News and Media as well. I'm not happy with the services at all.
                          Contact us:[protected] || [protected]@flipkart.com Spice Online Retail Pvt Ltd, Address : 60-D, Street No C-5, Sainik Farms, Delhi, CIN-U74140DL2008PTC183856, NEW DELHI, DELHI, - 110062 Order ID: OD[protected] Order Date:[protected] Billing Address/ Shipping Address Neeraj Kumar Shop no. 68, DDA Vegetable market, Ashram, South Delhi, Near Gupta Paneer. New Delhi 110014 Delhi Phone: [protected] FSN: MOBDYFURT9PKAPSX Karbonn K105s 1. [IMEI/Serial No: [[[protected]]] ] Grand Total 919.0 I'm Neeraj Kumar, I purchased the Karbonn mobile phone through online website called "Flip Cart", The phone was delivered to me, it was working hardly 2-3 months only, after that I went to up Karbonn Service Center, the guy told me there was Battery Defective and they kept my Battery for last 25 days and no resolution, however when I asked to update the software they said, there was a hardware problem, so this type of phone you're providing to the customer. I escalated this case through News and Media as well. I'm not happy with the services at all.
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                            Komalpreet Singh Gill
                            from Ludhiana, Punjab
                            Mar 16, 2015
                            Resolved
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                            Resolved

                            Address: Ludhiana, Punjab

                            I purchased a pack of 10 LED bulbs on 17 feb 2015, but i got only one bulb, i complaint and they initiated replacement for the product and the parcel delievered was having only one bulb again. Then i filed complaint to customer care and i they delivered parcel which was containing only one bulb again. Then i complaint and they tried to make me fool saying that you ordered one quantity so you got one bulb, then i told then it was pack of 10 bulbs so 1 quantity = 10 bulbs. they said we can refund your money as we cant give you product. I told then you wasted my 2 week in this and i made several calls for replacement, its not that you dont have bulbs, why cant you send me then. If you cant send me bulbs write a letter of apology to me for wasting my time and refund money or send me bulbs. They refuse to apologize. My order Id is OD[protected]
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 16, 2015
                            Flipkart Customer Care's response
                            Spoke to the customer, he requested for a call back tomorow (16/3/2015).
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                              A
                              ashishbtp89
                              from Gurgaon, Haryana
                              Mar 16, 2015
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              Hi I have purchased an Asus Zenfone 5 on 7th novemeber from Flipkart. with product id :: OD[protected]. Now the phone charger is not working & its not charging my phone. currently product is in warrenty period. Now i want a new charger from FlipKart Team.
                              May 28, 2017
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 16, 2015
                              Flipkart Customer Care's response
                              Spoke to customer and informed him that the product has crossed the replacement period and hence requested to visit the service center for further assistance and closing the case.
                              Mar 17, 2015
                              Updated by ashishbtp89
                              I purchased this product in nov-2014, & the product warranty is 6 months. flipkart can u explain how it crossed the replacement period.

                              Also please don't misguide the client by typing these types of comments on the resolution side.
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                                A
                                arharsh
                                from Surat, Gujarat
                                Mar 15, 2015
                                Resolved
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                                Resolved

                                This is in reference to the phone SONY xperia T3 which I ordered online from WS RETAIL on flipkart dated feb 25th 2015. At the time of ordering there was a offer with the product of Free Sony Smartband SWR-10 & Premium Case (worth Rs.5990/-& Rs.2490/- repectively). But when I got the order on 27th Feb 2015, the freebies(smartband and Premium case) was missing. on the same day i.e, on 27th feb I raised the complaint on phone to flipkart customer care and they promised that they will provide an alternative solution within 7-10 working days and they closed my claim. I have been waiting but didn't got any call or email from them till now. Please look into the issue as I don't want to accept the product without this offer. Note: I have the latest recording also of the conversation which I had with the flipkart customer care. The complaint number related to this is Return ID: 15760360
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 16, 2015
                                Flipkart Customer Care's response
                                Dear Harsh, Greeting from Flipkart.com!!! Order ID: - OD[protected] This is with respect to complaint posted in Akosha regarding the above mentioned order(Sony Xperia T3). On checking records, we see that the replacement is already arranged and being processed. It will be delivered to you within 17/03/2015. Hope this helps.
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                                  kosur80
                                  from Jaipur, Rajasthan
                                  Mar 15, 2015
                                  Resolved
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                                  Resolved

                                  Address: Kanpur, Uttar Pradesh

                                  Your refund of 400 for Flipkart.com order OD[protected] has been initiated.It will be credited to your bank account/card in next 5-7 business days. Please check your email for more details. Sincere apologies for inconvenience caused. The refund not recieved as yet why?
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 16, 2015
                                  Flipkart Customer Care's response
                                  ​Spoke to customer, he claims ​refund is not yet received. Provided ARN number to customer informed customer to share with the bank and sent email. Hence closing the case.
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                                    VIKKURTY123
                                    from Gudivada, Andhra Pradesh
                                    Mar 15, 2015
                                    Resolved
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                                    Resolved

                                    Address: Krishna, Andhra Pradesh

                                    I have placed order for FLIP COVER FOR ASUS ZENFONE 5 A501CG on 07/03/2015 vide order Id OD[protected] which was received by me on 12/03/2015 with Invoice No.220247. When I opened the sealed packet the Flip cover was in damaged condition. Please replace the item
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 16, 2015
                                    Flipkart Customer Care's response
                                    Spoke to customer and got to know that he received a damaged product. Hence taken request for return & refund and closing the case.
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                                      satishfgk
                                      from Chandigarh, Chandigarh
                                      Mar 15, 2015
                                      Resolved
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                                      Resolved

                                      Address: Kanpur, Uttar Pradesh

                                      Respected Sir/Madam Thanks for My new Intex N7 mobiles, I have some complaints regarding that please solve it as soon as possible. The complaints are as follows:- 1. You are claiming that the front camera is 2 MP but it is only of 1.3 MP as written on the box. 2. You are claiming that the rear camera is 8 MP but it's quality not even upto 2 Mega pixel. 3. 3G is not working on SIM 2 Why ? Thanking You Warm Regards Sunil M-[protected] You are requested to resolve my problems as soon as possible.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Mar 16, 2015
                                      Flipkart Customer Care's response
                                      Dear Consumer complaints, Greetings from Flipkart.com!!! Spoke to customer regarding the post and information provided. Informed him when checked on official website of intex the same specifications were mentioned. We have provided the same features on the product page. Regarding the network/3G related issue information provided to customer that GSM sim supports 3G and WCDMA supports only 2G. Thank you.
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