| Address: Gurgaon, Haryana |
Hi This is Deepak
I ordered on phone from your site Lenovo s850 my order no. Is OD[protected] its a express delivery and I received the same in next day, due to some unavoidable reason I did not open the same on that day, but when i open it on next day i found the phone in god condition but the frame did not had the stand(missing), well this the best feature in that phine, I Thought may be its not the additional part, and need to purchase from outside, i went to few reatiler but they ask me to contact customer support for the missing part, I called yesterday in customer care but did not get any prompt reply/advise from there, even the person make a strange reaction like there is no network, your voice is not clear and so and disconnect the call (really did not expect such behaviour from any customer support) even than after i tried several time and always get a reply that this is not the part of the product as it is not mentioned their in site( so if any of the screw or battery cover is missing i suppose to keep quite because it was not mentioned in site) question to you don't you expect a stand while purchasing a photo frame?
so this is the part of the phone, the one friend of mine ordered the phone from Amazon and he received the whole stuff,
so that's clear that this stuff is the part and was missing in my box,
Please help me to get the same,
Thanks, hope the issue will resolve soon.