Flipkart Complaints & Reviews

Sir I purchased a Digiflip XT712 TABLET through flipkart when it was introduced in the horizon with much fanfare .As it was touted as the flagship tablet of flipkart itself I did not hesitate to buy it on the first day itself.But ever since I am ruing the decision.From the outstart the tablet had a very poor battery life, but i thought it would improve and waitede for the battery to set, but this never happened.It worsened instead and went dead in december 2014.I contacted the customer care and was guided to a service centre in tirunelveli tamilnadu .After keeping the tablet for 10 days they returned the tablet claiming that the problem has been repaired, but to my dismay I found out that the tablet just started up to die soon .I again went to the service centre and submitted the tablet.Then they 'found out 'and that the battery is the culprit and needed to be replaced and they had to send it to the head office .They returned the tablet now after almost a month with the claim that the tablet has a new battery.Now barely a month has passed the same problem has crept again with the same problem..the battery even after switching of wifi, cullular and all other things barely remains wake for an hour. I am really fed up with the product and flipkart because the product is still in it's warranty period and it is sick most of the time in this period itself.I think the product itself is flawed and not just battery and i want it replaced or compensated I ordered this product on[protected] my order id is OD[protected] email id [protected]@gmail.com mobile no -[protected]

I have ordered MOTO G 2nd generation mobile on Thursday i.e. on 26/2/14. My order was dispatch on Saturday .I have not received my order yet. and the person responsible for my order delivery is not picking the call. OrdreId: OD[protected] Name of delivery boy :Chandrakant Skaram His mobile number:[protected] My number_ [protected](Disha Rai)

Hai.this is sowjanya.i have place a order.but that product was not delivered. Transaction charges refunded to your filp kart wallet . bt there is showing some error "it is only for ws retails only ".so help to use my wallet money .my mail id is . [protected]@yahoo.com

I have order OD[protected] ON[protected] a nexus tablet which could not work so I need replace it .It is in warranty period and I have no warranty . My previous email ID ([protected]@ymail.com) is not wok properly or blocked by ymail because of not open it from long duration and I forget its password. I can't access it. I have complete information about the order. What can I do My new contact no is [protected]

Dear Sir/ Madam, Firstly, I would like to thank you for your services. I am availing your services for more than 4 years and at multiple locations like Pune, Mumbai, Aurangabad & New Delhi. I had a strange experience at Viag location. Below are the two worst scenarios: 1. For my first purchase, the delivery boy called me stating that he is unaware of the address which I mentioned. Though, my office is located on the main road and well known. I went to the nearest location where he asked me to pick the product. I waited for more than an hour and tried calling on his mobile, but could not get any response. 2. Delivery boy came to my office to deliver my second purchase. In spite of responding to my questions, he started talking loudly on his mobile phone. I would request you to teach proper etiquette's to the delivery boys. Thank you in anticipation, Sincerely, Regards, Bujji Babu

Hi Team i am appreciate your service. Please consider my request that i was trying to buy nokia phone and price was 3150 while doing online transaction i had an got error and my amount was deducted without placing the order. requesting you to please money back to my bank account otherwise i need to file your complaint in consumer court along with police station. Thanks Rahul Emil id - [protected]@gmail.com

http://www.flipkart.com/transcend-ddr3-4-gb-laptop-dram-jm1333ksn-4g/p/itmdv6g6g...⇄ My Last order was : OD[protected] : Transcend DDR3 4 GB Laptop DRAM (JM1333KSN­4G) Product delivered was : Transcend DDR3 4 GB Laptop DRAM ( JM1333KLN4G ) which is different than ordered in a cheap plastic cover, Moreover, I verified RAM S/N [protected] on Transcend Product verification website (http://www.transcend-info.com/support/verification) and found that this is a fake product. I'm able to verify all my other Transcend products on "Transcend Product verification portal". I want Replacement with a Genuine product and this seller should be banned from flipkart as its ruining renowned name of Flipkart.

Dear Concern, I have ordered a Puma Shoes on Flipcart.com @ 1099, but they didn't deliver the product so far. When i called the customer care of flipcart.com, they told that we have cancelled your order due to we could not reach you and if you order the same shoes now, then you have to pay 1800 rs. for it. whereas my mobile is 24*7 is opened and my address is easily reachable. and 3 more deliveries in between 2-3 days i have got from the same flipkart.com apart from this order. Kindly Resolve my issue and get my order delivered as early as possible in the same price i have ordered. Regards, Durgesh Chourasia Gwalior [protected] [protected]

I BUY ONLINE PRODUCT FROM FLIPKART i.e., DIGIFLIP POWER BANK.PRODUCT NAME DigiFlip Power Bank 2600 mAh PC011 AND ORDER ID IS OD[protected] WHEN I USED THIS POWER BANK I FACED BATTERY ISSUE AND HANGING MOBILE ISSUE.MY SISTER MOBILE WAS CAME FROM SERVICE CENTER AFTER THAT USED OF POWER BANK.NOW ALSO MY SAMSUNG MOBILE IS HANGING DUE TO THIS POWER BANK CHARGING.I WANT NEW PRODUCT REPLACED ON IT..REPLY US OTHERWISE I WILL GO TO CONSUMER COURT.

I have purchased Honor holly against order id OD[protected] on dtd. 13 january 2015. Due to Some problem I got replacement of this handset on dtd. 28.01.2015. But again I am facing the problem and complaint about this. this time they said that they will a tech visit at my address to look the issue. If the problem not resolved then they will refund my money. Problem is not solved after the tech visit, SO i have again complaint about this and also requested that I did not want my money back. Instead of this they arrange any other mobile handset with the same amount or additional amount(I will pay the difference amount). But they are again repeating their previous statement. I am fade up to made complaint. Please advise about this.

Hello, Sir my name is akshay sindhwal.i have ordered two product on 20th, feb2015. 1-order id OD[protected]chevron premium back cover case with hd screen guard and headphone) was delivered on 23th, feb successfully. 2-order[protected]huawei honor holly mobile amounting 6999) . I want clarification about my second product, the expected delivery date was 28th, feb this is why i wait for the product . today i could not receive 2 calls on 10:40 and 10:41(by number [protected])from your employe, but as a seen the calls i call back in the noon he ask me my name and told me that he will call back after checking the product detail but i did not get any call after 2 or 3 hour i call him back again and again he said that he is checking the system and just calling me back but this time i did not get ant calls till 5 pm finally i call him and asked about the information of product but he just said “ abe yar “ and cut the call. After this rude behavior of the employe i call your customer care at 7:39 and i told everything about this problem . when i ask the reason of not delivering the product they have told me that the service Ecom cant delivered the product at my address .but on 24th, feb at 11:52 AM i have got a message from Ecom that “ YOUR SHIPMENT[protected] WILL BE DELIVERED BY Ecom EXPRESS TODAY”. Then how can you say that Ecom cant delivered the product even no information is send to me by you/Ecom. I am not a fool okay that i am waiting for the product since 8 days with hope. And this information of out of reach delivery, i got with my efforts otherwise you will enjoy making fun of me to put on hold for the product . i don’t think you care about your customer ( especially whose shopping amount is low). I want justification or i will look for the strict complain about flipkart.com and the employe who made me call today .

I Purchased the above tab on 5 Jul 2014. With in 1 month the tablet was working properly. The power button was not working and the tab will not switch on. When we put the tab on the charger and then if we switch on, it started to work. I thought it may be due to low battery. But when ever I disconnect the charger and try to switch it on, it never switched on. When I realize this problem, I contacted Flipkart CC and they assured me to solve this issue asap. After numerous e mail and phone call to Filpkart CC, finally after 15days Filpkart CC send one service center address for servicing (Trident technologies Nungambakkam, Chennai). It was around 40 KMs from my place and I went there for getting the tab serviced. But the service center simply told they will not do the servicing for Digiflip products. So once again I called Filpkart CC for alternate service center. Once again after 15 days I got another service center address near Egmore, Chennai (AP technologies). This center also 40 KMs from my place and once again I went there for repair the tab. I got the tab repaired from AP tech around Sept end. With in 2 - 3 days the same problem is coming and I once again went the AP tech. 2nd time I got the tab repaired and the same problem still exists and addition to that, the loud speaker was making horrible jarring effect. 3rd time I give the tab to the service center for correcting the issue. All this events were communicated to Filpkart CC and requested to check the issue and also requested to replace the product considering the frequent failure which was not agreed by Filpkart. I got the tab done from AP tech and they assured the tab was repaired well and it will not give any issue. But with in 15 days the tab showing the same issue and even worst than before. The tab was completely dead. Last month I once again contacted Flipkart for solving the issue. Even after these many issue with the tab Flipkart was not ready to accept the defect in the tab and continuously telling to contact the service center. On seeing the entire history, any one can say this is due to manufacturing defect and the same is beyond repair condition. Since Flipkart is the sole distributor in India, I need them to take ownership of the defect and replace the same. Till today ( 29 Feb 2015 ) I did not receive the tab from the service center.

Flipkart sold faulty product with illegal practices. 1. Product sold with an invoice with no VAT number. I am not getting any service from service center as it was not an authorized selling. 2. From the day one I tried to return the product but the SELLER simply denied it from FLIPKART end. 3. When I tried to put a complain for the same, the ignorant Customer Care talked rubbish. a. Initially she told she can see a VAT number for that order. After a minute she changed her statement. b. Then she claimed as it is not sold via WS Retail, Flipkart doesn't know about it. c. When I asked to escalate the issue, she put the line for hold for 15 minutes and no response further. Wanted strong action against Flipkart's on such illegal selling and indulging sellers for black money. Mail ID: [protected]@gmail.com

My Oder ID : OD[protected] for Karbonn Smart A27+ white I had already sent you the third party cum undertaking form and aadhaar card on 8th feb 2015 and your team has aprove and contact me on 18th feb 2015 that they had sent refund amount and you will get this amount clear within 5 to 6 working but it is already 10 days had been over but I had not recive my refund amount

I ordered for a Gionee G5 (order id:OD[protected]mobile from flipkart.com on 23rd feb, 2015 and on 27th feb, 2015 i received a wrong shipment from Ekart logistics delivery man mr .Tara chand (contact no. [protected]).When i opened the sealed box i got 2 washing rin bars, 2 duplicate invoices and an empty ring of cellotape.by the time i would stop the delivery man he ran away and on contacting him he refused to come back then On contacting the Ekart logistics head Mr. M.L. Sawni(contact no.[protected]) he also refused to refund my money and said that he cant do anything and made a fun of the incident.Then i contacted flipkart executive and they asked me to wait for 24 hours. Now they are not responding so please let me know the status of complaint and please take immediate actions and contact me regarding the problem. Please also take actions against Ekart Logistics Head Mr.M.L.Sawni for ignoring my problem and making a joke out of it.

I, purchased moto e white piece through flipkart. I ordered the piece on 22 nd February and I got the piece deliverd on 24 th February. I started using the moto e piece from wednesday onwards. But from the staring day of the usage, i observed that the piece is getting heated for a less usage also. I just use phone for half an hour for listerning or playing games. for that also it is getting heated . U just examine the problem and find why this problem occurs. As I got the piece 3 days back only, if there is any possibility please exchange my piece and provide me another good piece. Please resolve my problem as soon as possible. I am herewith enclosing the invoice of moto e. Retail Invoice/Bill Product Title Qty Price Tax(%) Tax Total Handsets FSN: MOBDVHC6TH4PZGSM WID: N26758 Moto E Price is inclusive of Promotional Discount of Rs 0.00, 1. [IMEI/Serial No: [protected], [protected] ] 1 5686.26 5.50% CST 312.74 5999.00 Total 1 5686.26 312.74 5999.00 Grand Total 5999.00

Flipkart is playing with customers time to increase their website visits, When you have 70% offer on products only for WEST BENGAL pin code, why is this displayed on WWW. Please restrict it to West Bengal. I have spent time in researching on product's who is answerable for my time? Please be specific and value customers time, the whole purpose of Online shopping in to SAVE TIME Ph : [protected]

I order flipcover of Micromax A114. They delieverd 3 times another flipcover, they do not sent that flipcover which is image showing. I talked to customer care 2 times they appolozise but still they are not delevering flipcover which the image is showing. thay waste my petrol, my time, Flipcart given me lot of harrasment. I will not leave this company as it is. if they do not understand this thing. I waste my time, my petrol, for 3 times... now I want that legal action to be taken for this company. Firstly they delievered another flipcover. Secondly they deliever scratched flipcover Thirly again they sent wrong flipcover. Everytime they delieverd wrong flipcover. PLzzz take legal action against this type of issue by flipkart. I want this flipcover which is attached in photo. I am fed up.

order id: OD[protected] SUKKHI CLASSYALLOY CUBIC ZIRONIA RHODIUM RING WAS ORDERED ON[protected] AT 09:28PM AT BEERI, MANGALORE. The order was received on 13th feb, 2015. the couier consisted only of the freebie ie sukkhi lovely ring vanity box rosebox red and the original order ie the ring was absent in the courier. when contacted Flipkart regarding the same, they said the concerned team will get in touch with me within 24 hours. its been a week there has been no response from them. secondly, there customer care number does not work most of the time.[protected]. kindly look into the matter

Hi Flipkart, I ordered a Micro Wireless JBL Speaker, Order#OD[protected] on 26/2/15 worth Rs# 1660.00. It was delivered on 3/2/15. After 10 days, it wasn't getting connected to the phone through the wire. I went to JBL Showroom and they confirmed it's a duplicate piece as it doesn't have the logo & even the material differs. They showed me the difference between original & duplicate(the one ordered from flip kart). JBL has asked me to launch a complaint against Flipkart in Consumer court to overcome this issue to all customers with compensations, however I thought it would be better to contact you for your advice on the same as I am a loyal customer to Flipkart. My expectation from Flipkart is I should get the original speaker of JBL within 2 weeks. Also, JBL is awaiting a response from Flipkart to take it further from their end as well. Please note, I do not want to be involved between JBL & Flipkart. Please find attached the difference in the material & the logo(Chinese codes). Black is the original( with the codes) whereas Red is the duplicate. I expect a response at the earliest.