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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 2238

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V
vishu2302
from Delhi, Delhi
Jan 31, 2015
Resolved
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Address: New Delhi, Delhi

Having such a brand name doesnt count anything if you are not making your customers happy I am really frustrated and would never order anything from flipkart in future I ordered a Nexus tablet 7 (2013) and requested for within one day delivery as it was really urgent my order was placed.I waited the next day and also kept tracking my shipment the whole day. In the evening suddenly i received a message from flipkart that my order has been cancelled When contacted the customer care they told my its because of some tracking issues i dont know why you people put it on the website in the first place when you cannot deliver in the required time. order OD[protected] This is not satisfactory
+2 photos
Complaint marked as Resolved 
Verified Support
Feb 01, 2015
Flipkart Customer Care's response
Spoke to customer and apologized for the inconvenience and request to place a fresh order after checking with the pincode. Customer agreed.
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    Soumitra Naik
    from Bengaluru, Karnataka
    Jan 31, 2015
    Resolved
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    Resolved

    Address: South Goa, Goa

    Hello Sir/Madam. I recently purchased a mobile phone from flipkart OD[protected]. Yesterday I was using the phone and all of a sudden the display started showing rainbow coloured lines and then it went blank. Now the display is dead. It did not fall or any other physical damage. I take good care of my phone. Also I read reviews by other users who purchased the same phone from flipkart and recently there have been a lot of complaints about customers receiving defective products. I have requested a return but I'm worried that it will be replaced by another defective product. Please do something because 13, 000 is a big deal to me and is even more than my monthly salary. I hope to get a proper functioning product in return and if not I'll feel very disappointed about myself and your company. Thank you.
    +1 photos
    Complaint marked as Resolved 
    Verified Support
    Feb 01, 2015
    Flipkart Customer Care's response
    Spoke to customer and informed him to contact the service center for further assistance.
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      kishore bajaj
      from Raipur, Chhattisgarh
      Jan 31, 2015
      Resolved
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      Resolved

      Address: Jabalpur, Madhya Pradesh

      hello sir i am kishor bajaj from katni mp.. i have aa shop at jabalpur also, i ordered a bosch skil screw driver from flipkart and the order number is od[protected]. when i opened the product was not sealed pack thats not the issue. issue is this is not for my use bcz i have laptops repairing shop and non of these tools are useful for me hence they have a policy of return the product if is not useful or you didnt like the quality with in 30 day.. i got this product on 30th jan 2015 and i raise a request for return on the same day.. and today 31st jan 2015 i am getting a call from flipkart they say they dont have any policy for return ... and they said i can go to any court the person over the phone was very rude please i would request you people please please stop this online frauds who make fraud promises..
      Complaint marked as Resolved 
      Verified Support
      Jan 31, 2015
      Flipkart Customer Care's response
      Expalined customer that we cannot accept his return request as it is wrong item ordered and the specifications are clearly mentioned in the website. Also, explained him about the replacement/return policy. Customer says that he will damage the product and then return it in this case.
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        pravesh07babu
        from Bengaluru, Karnataka
        Jan 31, 2015
        Resolved
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        Address: Bangalore, Karnataka

        Dear Sir/Madam I would like to inform you that, I ordered a samsung 23inch LED TV and it got delivered on time i.e.(29/01/15). On the same day I received a call regarding TV installation. So I just conformed him after one hour to install the same on Saturday. He said me to call Saturday morning and book installation time slot, So I called him but he didn't picked the call and after half an hour I got a missed call from same mobile number i.e. [protected], then I made a reverse call to him and I said for 01:30PM(31/01/15). When called him at1:00PM he replied appointment is of 02:00PM, I said OK!. When I called several times after at 02:00PM he didn't picked the call. At last he picked call at 02:10PM and said he will be at my place within 15 minutes, again I started calling at 02:35PM he didn't picked call, I continued on calling till 02:50PM, he received call at 02:50PM then I said not to come and I dropped a message on his mobile number "Pl don't come". I took one hour off from office and it become 02:30(two and half hour) means today I worked for only half day, I was requesting him to come and he was ordering me. who will pay for such frustrating things. Last time also when I purchased a mobile it got delayed due to wrong pincode number but meanwhile I didn't received any call regarding wrong pincode number. Can anyone explain me how flipkart is dealing in e-commerce business. I want detailed explaination. [protected] Pravesh Kumar
        Complaint marked as Resolved 
        Verified Support
        Jan 31, 2015
        Flipkart Customer Care's response
        Spoke to customer and the installation executive on the given number provided and customer agreed for an installation appointment on 01st Feb 2015 between 10-12 PM. So will close the case after the installation is done.
        Verified Support
        Jan 31, 2015
        Flipkart Customer Care's response
        Sorry it is between 10-12 AM in the morning..
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          D
          Dwight Johnson
          from Delhi, Delhi
          Jan 30, 2015
          Resolved
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          Resolved

          Address: Ahmedabad, Gujarat

          Hi, My name is Amish Barot. I reside at Ahmedabad. I had ordered "Sony xperia ultra" with it on 1/28/2015; however, a very next day I got a message stating that my order has been cancelled. When I called customer service to explore a possible cause of my order being cancelled without any notifications, they literally gave me no damn reason of it and just ignored it. I wonder if they did not have/did not want to deliver why the hell they accpeted my order. Amish
          Complaint marked as Resolved 
          Verified Support
          Jan 31, 2015
          Flipkart Customer Care's response
          Dear Amish Barot, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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            Praveen Bhajanka
            from Gurgaon, Haryana
            Jan 30, 2015
            Resolved
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            Resolved

            Address: Gurgaon, Haryana

            I have ordered a Nokia 225 order no: OD[protected] on 25th January. The seller is WS Retail with Advantage badge which states Buy with confidence when you see the 'Flipkart Advantage' badge. Products tagged with the Flipkart Advantage badge are quality checked, stocked and shipped by Flipkart. They are also backed by our Friendly Returns Policy, which allows for 30 Day Returns. Expedited delivery options such as Same Day/In-a-Day Guarantee Delivery are an added bonus. As it is written above Friendly 30 Day returns which means you can return the mobile if you dont like it but they not returning it and including it in 30 Day replacement policy which is different. I want to just return this phone because the lock system is different from other Nokia feature phones and want to buy Nokia 206. If i dont get solution here than i will take this issue to consumer court and will tell you wants the difference between Returns and replacement
            +1 photos
            Complaint marked as Resolved 
            Verified Support
            Jan 30, 2015
            Flipkart Customer Care's response
            Escalted the issue to concern team and update the same to customer once we get the update.
            Its been one month flipkart hippos wake up
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              A
              airborne777
              Jan 30, 2015
              Resolved
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              Address: Bangalore, Karnataka

              I'm regular in Amazon, Snap Deal, Myntra etc.. But FLIPKART proved that they are the worst. I've ordered a mobile phone and a Camera Lense of reputed brands. Mobile phone received in seal broken condition as if the camera lense. They refused to refund for the phone and replaced it with a different piece. This time the pack was perfect but the phone was not. My brother is having the same make/model phone, but the performance is far better than the brand new FLIPKART product (even though my brother's phone is almost an year old). -Lense was received in a damaged packet with a opened seal. But there was no replacement or refund even though reported the faulty item on receipt itself. On complaining of the same, FLIPKART executives started calling me only in the midnights. Even after so many complaints they will be seeking the what is the basic complaint, and after explaining the story we have to hold the line for an hour. Please think twice before placing an order. Anas Shafi bangalore
              Complaint marked as Resolved 
              Verified Support
              Jan 30, 2015
              Flipkart Customer Care's response
              Dear Customer, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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                D
                Dharani.PS
                Jan 30, 2015
                Resolved
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                Address: Chennai, Tamil Nadu

                My Battery is getting heated, getting bad smell from my mobile. Charge is getting reduced enormously. I could not able to use my mobile due to bed smell. Am feeling harmful to my ears. 1. Daily am charging minimum 8 hours but still my battery is getting reduced by every minute. 2. Without am using my Wi-Fi, its getting reduced minute by minute. 3. Sometimes my mobile is getting hanged, the applications are not responding properly. I request you to treat this complaint with high priority. And i need quick action for this issue. Kindly request you to replace my mobile or else battery alone. Name: Dharani PS Order No. OD[protected] Product Name: Asus Zenfone 5 A501CG Mobile No: [protected], [protected]
                Complaint marked as Resolved 
                Verified Support
                Jan 30, 2015
                Flipkart Customer Care's response
                Dear Consumer Complaints, Greetings from Flipkart.com! Spoke to customer regarding the post he complains that he is facing multiple issues with his product. Apologized for the inconvenience caused and informed him that replacement is provided and the same will be delivered to the provided address by 01/02/2015. Thank you.
                Service is so bad.
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                  M
                  manirk
                  from Chennai, Tamil Nadu
                  Jan 30, 2015
                  Resolved
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                  Address: Chennai, Tamil Nadu

                  greetings, I am K.MANIKANDAN from chennai, on[protected] am ordered a skullcandy headset worth of RS 550 from flipkart they delivered the same now i verified the product delivered to me by flipkart is a fake product from the skullcandy authorized service centre(brandeye distributors pvt ltd ) in chennai please take necessary steps, thank you. k.manikandan n0-2163 mullai nagar anna nagar west, chennai-600040 product details: skullcandy headset -s21kdy-144 ink'd 2 order date:[protected] order item id :[protected] ORDER NUM: OD[protected]
                  +1 photos
                  Complaint marked as Resolved 
                  Verified Support
                  Jan 30, 2015
                  Flipkart Customer Care's response
                  Dear Consumer Complaints, Greeting from Flipkart.com!!! Spoke to customer regarding the issue, provided refund and informed that the amount will be refunded back to source once the product is picked up. Thank you.
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                    H
                    harishrk
                    from Bengaluru, Karnataka
                    Jan 30, 2015
                    Resolved
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                    I placed a order on 31st Dec 2014 for a Blue Rock 5000mAh for ALL Mobiles and wrong product was delivered. The box was opned and there was no cable. I requested for the right product but again the same wrong product was delivered which is Samsung 9000mAh.they took the old product and the new cable, i requested for a refund filpkart says they want one last chance and will send the right product else will refund.I agreed and waited and the courier guy calls me after a week and say its the same wrong part and will not even deliver it and says he will return and request for refund.I personally called flipkart as my money was not radiated and they say complaint is not yet registred, then i placed the complaint and they says they cant refund and will arrange a call back. Agreed and i waited and gets a call back and i was in lift and requested to hold on for a minute and they hung up and i get a automated msg that the call is rescheduled for tomorrow, later i called back and requested to talk to the, no option and on the face they told if you want ur money hold on and obey as we says as. Is this the kind of service such a beautiful and big company deliver.Who will provide me the product i ordered/refund, who will compensate for the time lost and mental agony. Order ID: OD[protected] Items)
                    Complaint marked as Resolved 
                    Verified Support
                    Jan 30, 2015
                    Flipkart Customer Care's response
                    Dear Harish, Greetings from Flipkart.com! Order Id : OD[protected] We sincerely apologize on behalf of the seller for the inconvenience caused to you with respect to the mis-shipments happened for the above mentioned order. We would like to inform you that we have escalated the issue to the relevant stakeholders to take necessary action against the seller and also to avoid such issues to recur in future. I understand that we’ll be unable to make up for the inconvenience that was caused and your valuable time spent. However, as a token of apology, I’ve ensured that a promotional wallet balance of Rs.100/-, having unlimited validity, is added to your Flipkart account. You can use this as a prepaid mode of payment for your future orders with WS Retail on our website. To check the wallet balance, please login to your Flipkart account and click on Wallet at the top right corner or click on the below link after logging in - https://www.flipkart.com/account/wallet Please accept our sincere apologies once again. Thank you for your co-operation. [protected][protected][protected][protected][protected][protected][protected] Refund of Rs. 547/- back to course is requested and informed about the TAT to customer. Sent email to customer.
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                      D
                      design88
                      from Pune, Maharashtra
                      Jan 30, 2015
                      Resolved
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                      Address: Pune, Maharashtra

                      Myself Dipesh Dilip Kumbhakarna Emailid-kdipesh.[protected]@gmail.com mob no.-[protected] I got my ASUS Zenfone 5 as per order, but still invoice copy not recived. I had ordered smartphone on 17 octomber 2014 and having order OD[protected] Send me the invoice copy.
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 30, 2015
                      Flipkart Customer Care's response
                      Spoke to customer regarding the post, he confirms that he has received invoice to his regestered email id. Closing the case.
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                        E
                        essen60
                        from Chennai, Tamil Nadu
                        Jan 29, 2015
                        Resolved
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                        Resolved

                        Order not yet shipped

                        Address: Chennai, Tamil Nadu

                        My order Order ID: OD[protected] Its not yet shipped. The tracking status is stagnant. Do ship it as soon as possible. Else please let me know so that I can cancel it and go for amazon where they ship quickly. I had been a regular customer of Flipkart and this time I am very Dissappointed. Hope you can help me in someway as this is important for me. Appreciate your service. Also I updated this issue in another forum but no response,...
                        +1 photos
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                        D
                        deep.verma.deep
                        from Hyderabad, Telangana
                        Jan 29, 2015
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh

                        Dear Team, My order id: OD[protected] and ordered for Lenovo A6000 which was supposed to be delivered on 29 January 2015 as I have already paid 90 Rupees extra to get it delivered to my place within day. But the product was not delivered by flipkart and plus senior executive was very rude on his part and was not able to tell me the reason for delay. He even during conversation made some remarks that extremely unacceptable . His name was NAWAZ. Please look into the matter.
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 29, 2015
                        Flipkart Customer Care's response
                        Escalated the issue to courier team and once issue is resolved then closing the case.
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                          R
                          rohit@31985
                          from Delhi, Delhi
                          Jan 29, 2015
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          I am Rohit Gupta and I am really fed up of the service or the so promised service that you guys are trying to provide. On 20th Jan 2015 I ordered for an Iphone6 (64gb), I received the delivery on 27th Jan 2015 but the iphone was missing into the same it just had the freebee in it i.e. the Plantronics Bluetooth device. I complained about it and was promised for the delivery of the product by Tuesday 3rd feb 2015. For the same i was continously checking the tracker. Today when I checked the status about the replaced product I saw that the shipment has been returned and when I called up the customer service I was told that I will be receiving the update in another in another 24 hours. Believe me this is what I have been told from past week or so by the flipkart guys. This was the first time I ordered an expensive article from you guys and will be the last time for sure but please I request you to deliver the product within this week. You have left me helpless as I have already made the entire payment. Please end this nightmare of mine ASAP.
                          +2 photos
                          Complaint marked as Resolved 
                          Verified Support
                          Jan 29, 2015
                          Flipkart Customer Care's response
                          Customer claims that replacement is returned and when checked the replacment is return and one more repalcment is create and informed same to customer via email. Hence clsoing the case.
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                            S
                            Sweta Gautam
                            from Noida, Uttar Pradesh
                            Jan 29, 2015
                            Resolved
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                            Resolved

                            Address: Ghaziabad, Uttar Pradesh

                            i bought a&k c300 phone. when i received that phone there was audio problem, voice is not clear. so i send a request for return the phone, and i want new phone. today i got the new a&k c300 phone but in this phone problem is occured . this is a defective product. when i used the phone, voice is not coming from other side, and when i switch on the phone that time phone not operate smoothly . performance of the phone is very bad. i am not satisfied with this product.please tranfer my money in my flipkart wallet so i buy another product. i want to return this product.. this is too much . there was an imergency so i ordered this phone from flipkart, because flipkart is very reliable shopping website, but now i am very suffering, please help me. order id- OD[protected] cintact no-[protected] email id-sweta.[protected]@gmail.com
                            Complaint marked as Resolved 
                            Verified Support
                            Jan 29, 2015
                            Flipkart Customer Care's response
                            ​Customer claims that phone is not working properly and performance is also bad. Informed customer will escalated the issue to concern team. Hence closing the case.
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                              gonupadu prkash
                              from Hyderabad, Telangana
                              Jan 29, 2015
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              [protected] night 9 pm order the unistar slippers.but debited the money 234 rupees...order not sucessfully sorry sorry. order number TX[protected] TX[protected] PLZ amount creditrd me 234 rupees. my phone number: [protected] ramanjaneyulu reddy hyd 500038.
                              Complaint marked as Resolved 
                              Verified Support
                              Jan 29, 2015
                              Flipkart Customer Care's response
                              ​Customer claims that while placing order amount is debit but order was not confirmed and he looking for refund. Informed customer that amount is not received to us and please check with bank and sent mail. Hence closing the case.
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                                wazid khan
                                from Delhi, Delhi
                                Jan 29, 2015
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                Dear Sir/madam I have phrases microsoft lumia 535 on 20-jan-2015 the order no is OD[protected]. i am facing some problem voice is not clear and battery backup problem battery is more the 2 hour backup . so plz i request to u my phone is change other vice my Amount is return. wazid khan [protected]
                                Complaint marked as Resolved 
                                Verified Support
                                Jan 29, 2015
                                Flipkart Customer Care's response
                                ​Customer claims that phone is not working properly and voice issue and battery issue so replacement is created. Hence closing the case.
                                Dear Sir/madam


                                I have phrases microsoft lumia 535 on 20-jan-2015 the order no is OD[protected]. i am facing some problem voice is not clear and battery backup problem battery is more the 2 hour backup .

                                so plz i request to u my phone is change other vice my Amount is return.


                                wazid khan

                                [protected]
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                                  jobendaniel
                                  from Vellore, Tamil Nadu
                                  Jan 29, 2015
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                                  Address: Vellore, Tamil Nadu

                                  i have purchased a phone cover for my phone samsung galaxy s2. on flipkart i gave order to buy a Gioiabazar Flip Cover for Samsung Galaxy S2. The product was not well specified that the cover is suitable only for samsung galaxy s2 i1900 model. after purchase i realise that the item does not fit my phone.. . . since then i have been trying to return the product through flipkart.com/return URL : (http://www.flipkart.com/orders/returns?order_id=OD[protected]&token=[protec... BUT THE SITE DOESNT LOAD TO PROCEED THROUGH THE RETURN PROCEDURES. . . . THIS IS BEEN HAPPENING FOR A WHILE.I HAVE ALSO TRIED CONTACTING THROUGH THE AUTOMATED EMAIL COMPLAINT . BUT IT DOESNT GIVE SPECIFIC ANSWERS TO THE REQUEST, COMPLAINT: I WANT TO RETURN THE PRODUCT AND GET THE MONEY REFUNDED ORDER ID: order ID : OD[protected] with tracking number FMPC[protected]
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                                    hspravinbhat
                                    from Bangalore, Karnataka
                                    Jan 29, 2015
                                    Resolved
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                                    Resolved

                                    Address: Bangalore Urban, Karnataka

                                    OD[protected] I had ordered an item Eureka Forbes Trendy Nano Vacuum CleanerThrough the above mentioned order.The product is defective. I am unable to ask for a refund/buy another product.
                                    The CSR asking me to replace the product with a new one.
                                    I am not interested with this product anymore and havent used the product. It is brand new.
                                    May 22, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jan 29, 2015
                                    Flipkart Customer Care's response
                                    Waiting for customer to send the declarations form then will do refund.
                                    Jan 30, 2015
                                    Updated by hspravinbhat
                                    OD[protected]
                                    has been cancelled
                                    return reference id is 13423938.

                                    Please take this back and do a refund.
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                                      Pushkar Singh
                                      from Pune, Maharashtra
                                      Jan 29, 2015
                                      Resolved
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                                      Resolved

                                      Address: Varanasi, Uttar Pradesh

                                      I booked my order OD[protected] on 21 jan 2015 which was scheduled for delivery on 31 jan 2015 got automatically cancelled on 28 jan 2015 at 11:05 PM, inspite of being paid in advance. The reason behind this I assume is that they dont have the product in their stock but the system does not reflected this and confirmed the order, now filpkart could have simply not accepted the payment, but they did so and played with our sentiments saying order will be delivered, ultimately cancelling it after 8 days by giving some lame reasons, that your house could not be found, which is not true, as they have successfully made numerous deliveries on the same address earlier.And as for the customer care it could not be worse.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jan 29, 2015
                                      Flipkart Customer Care's response
                                      When checked issue is already addressed and behalf of customer we placed the order and its in shipped status. Hence cloisng the case.
                                      Hi

                                      Just to update my complaint, I learned that the problem that I faced was due to a lethargic Delivery Person who thought it was easier to mark the package as cancelled then actually delivering it. But after my complaint to the Flipkart they took the matter seriously and placed the order on my behalf and was delivered to me today at the same price. A really good job done, I totally appreciate it .


                                      Thanks
                                      Flash sale on 7may 2015 for mi4i, i registered for it and product was added and i placed order successfully with cod method but when i checked after an hour my order got cancelled;when i talk to customer support instead solving problem they said they had raised the issue to technical department and should talk to you in 48 hours.
                                      If there is no solution in hand of customer care then why they got placed, even before this they had cancelled two of my orders and if i talk they asked our delivery partners doesnt reach there.I live in prime location of Ludhiana if they do not locate this adress or reach there then i think delivery company must have stop their business
                                      Flash sale on 7may 2015 for mi4i, i registered for it and product was added and i placed order successfully with cod method but when i checked after an hour my order got cancelled order id# OD[protected];when i talk to customer support instead solving problem they said they had raised the issue to technical department and should talk to you in 48 hours.
                                      If there is no solution in hand of customer care then why they got placed, even before this they had cancelled two of my orders and if i talk they asked our delivery partners doesnt reach there.I live in prime location of Ludhiana if they do not locate this adress or reach there then i think delivery company must have stop their business.
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