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Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
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S
surya42
from Pune, Maharashtra
Jan 23, 2015
Resolved
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Address: Pune, Maharashtra

i purchased Skullcandy S2IKDZ-010 Ink'd 2.0 on 7th JAN 2015.headphones are not working when i used it.i also contact to your customer care, they didn't provide me a correct information and number.i 'll file a case against flipkart.10 day Replacement Guarantee was given to me and one year manufacturing warranty also.customer informed me that i complained after more then 10days, but i gift that headphones to some of my friend.he informed me today about this, headphones are not working when they delivered to me.flipkart has delivered me not working condition headphone, please replace it as soon as possible, please take any action for this ! thank you..
Complaint marked as Resolved 
Verified Support
Jan 23, 2015
Flipkart Customer Care's response
Hello Surya, Greetings from Flipkart.com! Order Id : OD[protected] I’m sorry to hear that you are facing issues with your product. I can understand the level of discomfort this may have caused. As a quick resolution to this, you could visit the authorized brand service centre for assistance as the product delivered to you is covered under the manufacturer’s warranty for any manufacturing defects that may occur during the warranty period. As you may be aware that the seller replacement policy of 10 days from date of delivery are over, the seller would not be able to replace the product. If you face any issues in claiming the warranty, do let us know and we will sort it out for you. Your kind understanding is appreciated.
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    Pawar akshay51
    from Ahmedabad, Gujarat
    Jan 23, 2015
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    Address: Pune, Maharashtra

    As I bought an micro SD card from flipkart on billion day offer, after some time I tried to format it but it is not getting formated & the files present in it are getting recovered so I can't add new data to it. Can I get it replaced or can u help me for this problem
    Complaint marked as Resolved 
    Verified Support
    Jan 23, 2015
    Flipkart Customer Care's response
    Dear Pawar, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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      M
      MALIK VINOD
      from Chima, Punjab
      Jan 23, 2015
      Resolved
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      Resolved

      Address: Ludhiana, Punjab

      Dear sir,

      It is a matter of great regret that services of filprikit
      Courier are far below standard. I order
      Two items and i was informed me on my phone [protected] that keep money ready .
      Order will be delivered by 7.00pm on 22.1.15 but to my bad luck the same could
      Not happedned .

      I contacted courier man on number [protected] four
      Itimes named vipun, he told me that i am having lot
      Of work so i will deliver the goods to you on 23.1.15 by 11/00 am. But
      When i telephoned he told me that i am on leave . You contact on number [protected] name inderpal. I telephoned
      Him he says still i have other works and other important things to do . After
      That i will be delivering the parcel in the evening.


      I made 22 calls to him but he has not replied the phone and
      Till now the goods are not delivered.


      I feel this all is responsbility of filpkrit and for this
      Mental tension and agony i claim rs.5000/- immediately. Failing which i shall
      Be comelled to file in consumer
      Court at your risk and responsibility and i will be free to preache the bad
      Services of filpkrit courier thourgh social media also


      Thanks


      V.K, malik

      Sr. Citizen phone
      [protected]
      Complaint marked as Resolved 
      Verified Support
      Jan 23, 2015
      Flipkart Customer Care's response
      Issue is already escalated to the concerned team and will close the case after the product is delivered.
      my rating is -00000000000000000000000000000
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        P
        psmehta
        from Pune, Maharashtra
        Jan 23, 2015
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        Address: Ahmedabad, Gujarat

        Regarding above subject my order no is OD[protected]. After confirmation of my order flipkart cancel the same without any valid reason, as per me, because this is the hi demand product only after 2 min of confirmation they cancel my order on 09-12-14, after regular follow up always got the email stating the date and time for resolve the problem, last email I got on 30-12-14 is as below, after that their is no repose from your end. Kindly do the needful at the earliest. Dear Customer, We apologise for taking longer than expected to resolve your issue. We request you to provide us time till 31 Dec, 3:30 PM to get back to you. Thanks, Flipkart Customer Support
        Complaint marked as Resolved 
        Verified Support
        Jan 23, 2015
        Flipkart Customer Care's response
        Spoke to customer and informed him the reason why his order was cancelled and apologized for the inconvenience and asked him to try placing a new order soon after the product comes back in-stock.
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          R
          Rk-Caravel
          from Mumbai, Maharashtra
          Jan 23, 2015
          Resolved
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          Address: Thane, Maharashtra

          Dear Sir, i had purchased the sub External hard disk via Flikart Details as follows :- Order No. #22526153 invoice no. MDM/14-15/8391 Date : 11/10/2014, the same is not functioning due to unknown reason. kindly arrange to rectify or replace the same. i have copied some of the data into the same however the same is not working hence the request. my contact numbers are as follows :- Address : Radhakrishnan.n A-206, Evan Elegance CHS ltd., Kaul Heritage City, chulna bhabola naka near janki residency, vasai west thane - 401202. [protected] / [protected]. regards, Radhakrishnan.
          Complaint marked as Resolved 
          Verified Support
          Jan 23, 2015
          Flipkart Customer Care's response
          Spoke to customer and he was not aware of the order details used for the purchase. Also, got to know that the product was purchased in the month of October and hence informed him to contact Sony Service Center for assistance to get it fixed using the manufaturer warranty. Customer agreed.
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            R
            ramu Khaka
            from Bengaluru, Karnataka
            Jan 23, 2015
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            Address: Bangalore, Karnataka

            I had booked a charger from Flipkart of "Samsung ETA-U90EWE Battery Charger" from Gurumantra online and I really think this is a scam where the update info according to the agent who received my call swetha or whatever says that they called and we didn't receive any call atleast I can get the phone records.. I need to know how can the order get cancelled even without calling the customer??? Govt needs to ban flipkart I assume...
            Complaint marked as Resolved 
            Verified Support
            Jan 23, 2015
            Flipkart Customer Care's response
            Dear Ramu, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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              donthireddy
              from Hyderabad, Telangana
              Jan 23, 2015
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh

              I ordered one flipcover OD[protected], and I received delivery on 17.01.15 at 10:30 pm but the flipcover was wrong shipment. Then I request to replace the flipcover but second time also they have send me the same flipcover so I want to cancel the order kindly refund my money back. Kindly do the needful & oblige. Thank you, sandeep
              Complaint marked as Resolved 
              Verified Support
              Jan 23, 2015
              Flipkart Customer Care's response
              Tried calling customer on '[protected]' couple of times and there was no response. So sending e-mail to customer to help us with the alternate number for further assistance.
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                S
                Satish Narkar
                from New Delhi, Delhi
                Jan 22, 2015
                Resolved
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                Address: Thane, Maharashtra

                I ordered print land back cover of zenfone 5 on 27 December 2014. Order No is OD[protected]. It's broken in a month. I put some photo proof. Please check and get back to me. Because once I cheat or unsatisfied with product I wont trust again.
                +2 photos
                Complaint marked as Resolved 
                Verified Support
                Jan 22, 2015
                Flipkart Customer Care's response
                Hello Satish, Greetings from Flipkart.com! Order Id : OD[protected] As you may be aware that the seller replacement policy of 10 days from date of delivery are over, the seller would not be able to replace the product. Your kind understanding is appreciated.
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                  G
                  gurjeev singh sethi
                  from Indore, Madhya Pradesh
                  Jan 22, 2015
                  Resolved
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                  I have ordered sennhesennheiser cxcx350/earphones and it is not working as I have received it yesterday only and i t is the second time iit is happening with me when I have ordered from flipkart and I am just saying I want my money babackbaback but these people are saying wewe will notnot give next time never I will order frfromfrfrom dis site your policies are waste .
                  Complaint marked as Resolved 
                  Verified Support
                  Jan 22, 2015
                  Flipkart Customer Care's response
                  Dear Gurjeev Singh, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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                    G
                    geetha gd
                    Jan 22, 2015
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                    Address: Chennai, Tamil Nadu

                    my gmail id is [protected]@gmail.com. Flip cart private limited Bangalore has sent me 5 or 6 email in my address box confirming placing of item by geethaganga geethaganga [protected] #6/10b 4th main 9thcross adarsh nagar chamarajpet bangalore-18 Bangalore - 560018 Karnataka Pl see that above phone number [protected] is not mine. I have already registered my phone number for my gmail account [protected]@gmail.com I don t know ;what purpose my email address is being used by unknown person at Bangalore at above mentioned address is using my email id viz.[protected]@gmail.com. pl take appropriate action. Geetha G 22/01/2015 2.24pm Gmail - use of [protected]@gmail.com 1 Review Add a Comment geetha gd on Jan 22, 2015 my gmail id is [protected]@gmail.com. Flip cart private limited Bangalore has sent me 5 or 6 email in my address box confirming placing of item by geethaganga geethaganga [protected] #6/10b 4th main 9thcross adarsh nagar chamarajpet bangalore-18 Bangalore - 560018 Karnataka Pl see that above phone number [protected] is not mine. I have already registered my phone number for my gmail account [protected]@gmail.com I don t know ;what purpose my email address is being used by unknown person at Bangalore at above mentioned address is using my email id viz.[protected]@gmail.com. pl take appropriate action. Geetha G 22/01/2015 2.24pm
                    +4 photos
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                      M
                      Manjusha D S
                      from Noida, Uttar Pradesh
                      Jan 22, 2015
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra

                      I had ordered on 20th Jan 2015 and paid 100 RS extra expecting delivery within 1 day. I am receiving calls from the guy who is at your Talegaon/Talawade office. His number is [protected] saying delivery boy is trying to call you but unable to reach at you. If you are saying that due to network conjunction my mobile is not reachable then how am I receiving other calls and why do I do not receive delivery boy's call only. If he is unable to reach at me, then he could have submitted it to Security member available at gate or else would have called me up with their help. Or else the guy with number[protected] would have arranged the conference call with delivery boy. And now you people are asking me to stay back in office till 7 pm. I can't wait till 7 pm. My last bus is at 5.30 pm and I stay at Lohegaon near Airport. So either deliver it before 5 pm. Their are many options if you wish to deliver it on time Simply giving reasons shows you are giving bad service to the customers. You are fooling your customers. Why should i bare for your mistakes. You have to pay for this.
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 22, 2015
                      Flipkart Customer Care's response
                      The issus is escalated to the concerned team and we will update the customer about the resolution and close the complaint.
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                        subhankarsaha
                        from Kolkata, West Bengal
                        Jan 22, 2015
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                        Address: Kolkata, West Bengal

                        I purchased a Lg Double door refrigerator with order no:OD[protected]. According to your website this refrigerator has Smart Inverter Compressor which consumes lesser power. So I exchanged my old refrigerator which was in good running condition just because to save electricity bills. But after a few days from LG I came to know that this refrigerator doesn't have smart inverver compressor. I lodged a complain with incident id:[protected]. A mail confirmed that I will be contacted within 48 hours, but it didn't happen. On the 3rd Day I contacted the customer service executive and they were asking for a refund of the paid amount and Rs 2000/- for the exchanged refrigerator and told me to cancel the order and issue a fresh order. But the present price of the Smart Inverter Compressor enabled LG refrigerator is around 22000/. I didn't agree as it is not my fault. Moreover, you can't send me the old refrigerator back to me. Then why should I spend that extra bucks for a refrigerator with same technology? I want a LG double door refrigerator which has smart inverter Compressor. I don't want refund as I won't be able to buy that type of refrigerator with that amount. Even I won't buy a refrigerator which doesn't have smart inverter compressor because if I buy it than what was the problem to carry on with my old refrigerator? One of your executive called me over the phone on 9.1.2015 from no: [protected] and assured to give a solution very soon, but never again received any call from her after that. You are playing with our time and money.
                        +1 photos
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 22, 2015
                        Flipkart Customer Care's response
                        The issus is escalated to the concerned team and we will update the customer about the resolution and close the complaint.
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                          Harishrao550
                          from Bengaluru, Karnataka
                          Jan 22, 2015
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Order Number: OD[protected] Dear Sir, This is with reference to my HP Printer 1510 all in one which has been purchased on 24th October, 2014. I have problem with the new black cartridge (802 Small). I am not able to refill it & more over I was able to print only 26 pages from the new cartridge. Kindly support as earlier as possible. Awaiting for your quick support, Thanks in advance, Harish HS [protected]@gmail.com [protected]
                          Complaint marked as Resolved 
                          Verified Support
                          Jan 22, 2015
                          Flipkart Customer Care's response
                          ​Spoke to customer, he claims he has the problem with HP printer and when checked the product is post replacement policy and informed customer to visit the service center and customer agreed. Hence closing the case.
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                            A
                            Atul Prabhakar
                            Jan 21, 2015
                            Resolved
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                            Resolved

                            Address: Samastipur, Bihar

                            Dear Customer support i am very disappointed with Flipkart Service My order ID :OD[protected] flipkart give me 6999/- for this order in my wallet because i register refund request for this order same day i call on customer care no of flipkart [protected] and i request reflect wallet amount to my bank account but flipkart debited 6999 through my wallet amount and not transfer in my bank account then i register complaint for this issue in flipkart customer care but always his customer tell me i have eselected this issue to our concern team but concern team not solve this issue only always say i have eselected this issue always give 4-5 business day. so therefore i request you take an action covey this regard. Atul Prabhakar [protected] [protected]
                            Complaint marked as Resolved 
                            Verified Support
                            Jan 22, 2015
                            Flipkart Customer Care's response
                            Informed customer will escalate the issue to concern team.
                            Issue not resolve so therefore i request you take an proper action against flipkart online shopping company and refund amount as soon as in my bank account.
                            Dear Flipkart Customer support,
                            Your Flipkart Customer Support not resolve my issue so therefore take an proper action against Flipkart and i request you refund amount 6999/- in my bank account otherwise Flipkart wallet.
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                              D
                              Deependra Kumar Pandey
                              from Jabalpur, Madhya Pradesh
                              Jan 21, 2015
                              Resolved
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                              Resolved

                              Address: Raipur, Chhattisgarh

                              महोदय मै दीपेन्द्र कुमार पाण्डेय आज दिनांक २१ जनवरी २०१५ को फ्लिपकार्ड (flipkart.com) से micromax 40T2810FHD LED TV order no OD[protected] किया, जिसका आर्डर हो जाने और Rs 20990/- मेरे अकाउंट में क्रेडिट हो जाने के बाद flipkart.com के द्वारा बिना सुचना दिए हुए आर्डर को कैंसिल कर दिया गया, जिससे मुझे बहुत असुविधा हुआ और मेरे अकाउंट से पैसा भी काट गया एवं सामान भी नहीं मिला जिसके कारन प्रार्थी को आर्थिक रूप से कठिनाइयों का सामना करना पड़ रहा है, फिल्पकार्ट से बात करने पर २९ जनवरी तक पैसा वापस किया जायेगा जिसकी सुचना हमें मिला है जिससे बिना किसी सामान दिए प्रार्थी का १० दिनों तक पैसा फसाया गया है जब की प्रार्थी को दिनाक २४ जनवरी को अपने क्रेडिट कार्ड का बिल भुगतान करना होता है नहीं तो प्रार्थी को ब्याज देना पड़ता है महोदय से निवेदन है की प्रार्थी को फिल्पकार्ट से ब्याज सहित हर्जाना दिलाया जाये और भविस्य में ऐसी गलती दुबारा किसी अन्य कस्टमर के साथ न हो ऐसा न्याय किया जाये.
                              +1 photos
                              Complaint marked as Resolved 
                              Verified Support
                              Jan 21, 2015
                              Flipkart Customer Care's response
                              ​Spoke to customer, he ​claims he placed the order for TV and before placing it he checked with the Pincode 492001 and it showing available so he used the credit card and made the payment. After 10 min order is cancelled due to non serviceable area. Informed same to customer but he said now also he checked it taking taking the order for the same pincode so informed customer that is website error so provide Rs 1000/- as TOA and customer agreed. Hence closing the case.
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                                R
                                Rohini Deshpande
                                from Panaji, Goa
                                Jan 21, 2015
                                Resolved
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                                Resolved

                                Address: North Goa, Goa

                                Sir, I ordered one back pack OD[protected], and I received delivery on 19.01.15 at 3:15 pm but the bag was wrong color & size. Then I request to replace the bag but second time also they have send me the same bag. so I want to cancel the order kindly refund my money back. Kindly do the needful & oblige. Thank you, Harsha Naik Cell No:[protected]
                                Complaint marked as Resolved 
                                Verified Support
                                Jan 21, 2015
                                Flipkart Customer Care's response
                                Tried calling customer multiple times no response, sent email asking for ​appropriate time or provide us an alternate number to talk to you in this regard.
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                                  rajaramBamania
                                  from Pune, Maharashtra
                                  Jan 21, 2015
                                  Resolved
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                                  Resolved

                                  Address: Jabalpur, Madhya Pradesh

                                  Dear sir, My order no OD[protected] order Date 16.01.2015 Nova Curler and Hair Straightener is Received Date 21.01.2015 but your product is not working . Request to you to Replace this Nova Curler and Hair Straightener With kind Regards Rajaram Bamania Mo. [protected]
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jan 21, 2015
                                  Flipkart Customer Care's response
                                  ​Spoke to customer, he claims that product is not working and it not getting the ON so he looking for replacement. Informed customer that in system product still showing as shipped and once it changed to delivered within 24 hrs will create the replacement and customer agreed. Once status is changed in FLO creating replacement.
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                                    AnanthaRam S
                                    from Noida, Uttar Pradesh
                                    Jan 21, 2015
                                    Resolved
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                                    Resolved

                                    Your Samsung charger is not original these 2 charger not working fine so pls collect it and revert back my money. Delivery Address:- S.AnanthaRam RSB Systems Pvt. Ltd. 52 Hartron, Complex Sector 18, Electronic City, Near TACT India Pvt. Ltd. Gurgaon-122015 Haryana Order Id: OD[protected] Tracking Id: FMPC[protected] Battery_charger s108 Samsung ETAOU10EBE Battery Charger Black Quantity: 2 Total amount 476
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jan 21, 2015
                                    Flipkart Customer Care's response
                                    ​Spoke to customer, he claims that he received the duplicate product and he checked with the Samsung also so he looking for refund. Informed customer will do refund and send email asking for bank details. Once customer send bank then creating for refund.
                                    Dear sir,

                                    your kind : information i am perchaging charger from your samsung ETA0U80IBEGINU Seller Name SKGONLINE
                                    your chager is not orrignal. when i am going in samsung sarvice center, he is told me that is this is not the orignal charger so we are not responsable for this charger and we are not repair your charger. and he is returned to me,
                                    Dear sir,

                                    your kind : information i am perchaging charger from your samsung ETA0U80IBEGINU Seller Name SKGONLINE
                                    your chager is not orrignal. when i am going in samsung sarvice center, he is told me that is this is not the orignal charger so we are not responsable for this charger and we are not repair your charger. and he is returned to me,
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                                      A
                                      Avishek Dash
                                      from Chennai, Tamil Nadu
                                      Jan 21, 2015
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                                      Address: Chennai, Tamil Nadu

                                      I bought a LG refrigerator from Flip cart and as per the display its shows that the Freeze comes with the inverter Technology, however its not. When the installation team came, they very well informed me that this is a basic model.I have contacted customer service on 12th Jan and complained. They told that my issue would have been resolved by 13th and after that I was receiving sms every day postponing for next day. However I did not receive any contact from Flip cart. Finally I have contacted them 21st Jan, 12 AM and somehow I managed to reach a supervisor and the supervisor was asking me to contact the LG customer care for a Technician to visit my place and need a written confirmation for my claim. However after 1 hour conversation I was able to make him understand that the product specifications are showing in the Flip cart website is wrong asking him checking in Google with the product number and he has confirmed finally. Then he offered me 1000 Flip cart bucks as a compilation. This is not gud. Finally he processed the refund. And taking my freeze. Now who will pay for this inconvenience. I need some compilation for this being a long time cust. http://www.flipkart.com/lg-gl-b252vpgy-240-l-double-door-refrigerator/p/itmdyq85...
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                                        Swapnil Gadekar
                                        from Bengaluru, Karnataka
                                        Jan 21, 2015
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra

                                        I ordered a RedMi 1S from flipkart. I requested a replacement as the delivered device was not functioning. Now, they are just postponing the delivery date every week. it's been two months and I have not received my product. I called their customer support four times regarding the same. I even requested them to cancel the order and refund my amount but they are not giving any information.
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jan 21, 2015
                                        Flipkart Customer Care's response
                                        Dear Swapnil, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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