Flipkart Complaints & Reviews

Ref: OD[protected] ​ I had ordered the GMAT Official Guide 2015 through flipkart. Although I received the subject book within few days but the book did not had the online pin to access 900 verbal & quant questions in GMAT website. The book had the plastic envelope which carries this pin and there is a similar paper which reads this pin provides you access to..., however the pin itself is not there. It seems to be a duplicate copy of the Official Guide 2015. ​ I raised a complaint through the website on 13.01.2015 however I had to urgently travel to Dubai meanwhile. I received a notification that the problem will be resolved by 16.01.2015, since then I am receiving notifications from Flipkart (Chaithra) that we are trying to contact you but are unable to reach you and I have many times told them that I am outside India and shared the international numbers. I have tried the customer service numbers thrice (twice on Friday 16.1.2015 and once on Saturday 17.1.2015) and told them that they can either contact me on my international numbers or they can share their number where I can call them back but none of them could give a satisfactory response and kept on saying the same story that a representative will call you back even though its an International number you will definitely get a call. Till date I have not received any call or response from Flipkart. My stay in Dubai may be longer. Kindly take it up accordingly with Flipkart. I am also notifying GMAC and Wiley about the same so that a relevant action is taken. ​ Hoping for a quick and prompt response. ​ ​ Regards, ​ Sangeet ​ [protected] ​ [protected] ​ ​

I have ordered a Sennheiser HD 218 Headphones from Flipkart worth 1500 on 12 December 2014. The Product was shipped to me on 18 December 2014, Order No - OD[protected]. The Product stopped working after 12 days . I couriered it to Sennheiser India Mumbai Office but there Technician Abhijeet Gore told me that this a fake and a forged product. He wrote everything in the mail and i forwarded the same to [protected]@flipkart.com. They told me that your issue will be resolved by 16 january then they extended it to 18 january 2015 . But still my issue is pending and nothing has been done in this regard.I have mailed each and every document from my mail id - [protected]@gmail.com to [protected]@flipkart.com. These cheap money making tactics and harassing loyal customers is a hard hitting blow to the customer satisfaction policy of the Flipkart. Stop looting people and have some courage to accept your wrongdoings.

maine ak dell ka laptop bag order kiya tha 15 january ko delivvery hua tha hum job products dekha o doublicate product hai dell ka original nehi hai mere ko soluction chaihiye koushik nandi kolkata phn: [protected] & [protected]

My refund of $69 were to be received by Jan 8th 2015 but still under process. Bad customer service people's response. Hanging up calls without even listening to the customer's version. Delaying the refund. Giving improper reasons to the customer.

On 26th November, I have ordered a smart phone MOTO G and my account was deducted RS 25, 998. Before place an order my account was deducted Rs.25, 998. Then I sent complaint to the flip kart and the bank to return my money. So far I did not receive my money back or the phone. I do request you please take up this complaint with flip kart and take steps to my money back. Details of my bank account details are follows: Name: Sanjay Wilson Bank: State bank of Travancore, Chemperi Branch Account no. [protected] IFS code : SBTR0000894 Mobile no.[protected] Email; [protected]@gmail.com

very very poor service . i order zenfone 5 which was about to be delivered today. i received call from flipkart yesterday that i will receive my order by today and today in morning i received a mail from flipkart delivery boy RAHUL BHASIN ([protected]) from some EKARTL that sir we will deliver order by 7pm kindly ready money and that recived 3 call from him will i as in office that sir we are near you .i called him i told that i in my office u wait i am coming.and when i left my office an reached my home and called to the no at 2-3 pm, the delivery boy say sir i am to busy and i cant deliver you today and will try on monday.!! what is this. do you think we are so useless that we dont have anywork other than waiting for order for 6 days !! andy you delivery boy is so busy that he cant deliver after 2 pm even when your official time for delivery is by 7 pm.!! too bad service .other sites like amazon has far more better service than yours. so i have decided not to order anything from flipkart any more more over not let other to order from flipkart. i am writing complain to your senior n all regarding your servies.if you cant handle the order than why you take order.for your delivery service only i have to leave my office...now your officer ARON says sir wait for monday...means i dont go to office on monday also just because your delivery boy is tooo busy. too bad service...

I had purchased Nokia Lumia 730 (Order ID: OD[protected] on 13th January 15, product was delivered to me on 15th Jan 2015, after using it for 10 mins i realised that the battery is getting heated up significantly. So i raised a replacement request with Flipkart. The Person from Flipkart who had called me was not ready to listen to my issue and behaved rudely. I want this defective product be replaced at the earliest and the person who behaved rudely should be taken proper action.

Dear Sir, This is inform to you that i have purchase the mobile phone on Date 31st, 2014 as Order numbe is :-OD[protected].now this is inform to you that as not more then 15 days has been passed. i am ask to flipkart executive person for changing the mobile as its mice is not working properly. but he said that this is not our duty so kindly solve this problem as i am facing lot of problem. an investment of mobile phone is RS.16, 762 i am paid .THis is your information and taking necessary action as soon as possible. Regards Dipanshu verma contact number :[protected] email: [protected]@gmail.com

Fwd: Order Confirmation - Your Order with Flipkart.com [OD[protected]] has been successfully placed! I want to register a complain regarding fake product. Here you can clearly see in both pics that- 1. In made in china label 'c' is in small letter and in original one it should be in capital. 2. Its just written micro wireless but in original you can see jbl on tour micro wireless. 3. Product I receive feels very cheap quality in touch.

My redmi 1s set is having some problem during past 8 days. The screen of the phone does not display anything.I went to the MI service centre (HCL TOUCH Address: 20H, Ground Floor, Park Street Road, Kolkata, West Bengal - 700016, Service Center Phone Number :[protected] regarding this issue. They told me something inside the phone gets burned and they will fix it for RS-8000/- . But the phone is only 3 months old. After this I complain about the service centre in FLIPKART customer care and they told me to go to the service centre again and discuss the problem with the service centre manager. MODEL NO.- redmi 1s Phone NO.- [protected]

Order ID: OD[protected] I have bought Lava iris win1 mobile from WS retail. There was some hardware issue in the unit so I got a replacement. Now the replacement unit is also a defective unit and I can't even make a call from it. As its still under 30 days so asked for another replacement but flipkart told me to visit the service center. I don't use facebook, but I have specially made this account to make a post about my issue. If this is how Flipkart treats its old customers then I won't recommend it. Now I want my money to be refunded

I typically refrain from making online purchases due to all the scams. I made a purchase with Flipkart but paid to avoid using my net banking. The Flipkart delivery man was extremely rude, delivered the box partially open. I initially refused to take delivery, but the delivery man became belligerent and threatening to my mother . When I opened the box, there was a same cover, immediately called Flipkart's customer service number and lodged a complaint. Now they say they will pick up the parcel in 4 working days and then deposit the money in my account. They do not seem a reliable company. Matter has not yet been resolved. Even, Flipkart they have not taken action! Re: Order number OD[protected]

ORDER DETAILS:- Order ID: OD[protected] Items) Seller: WS Retail Review Seller Order Date: 12 January, 2015 3:10 PM Amount Paid: Rs. 12999 through Debit card Moto G (2nd Gen) Color: Black Qty: 1 -SENDED ME USED AND DAMAGED SET ... DEAR FLIP KART ASSOCIATES AND MANAGER INCHARGE, THIS MAIL IS TO DESCRIBE MY WORST EXPERIENCE WITH FLIPKART PURCHASE OF MOTOG2 FIRST OF ALL I WANT TO TELL YOU THAT THE BOX OF MOBILE IS TORNED AND DAMAGED AS WELL AS THE SCREEN GUARD + SCREEN IS USED CLEARLY IT IS VISIBLE THAT MOBILE PHONE SCREEN IS PREVIOUSLY USED BEFORE AND ABOVE ALL ITS FIRST SIM SLOT IS NOT WORKING IT IS DAMAGED, AND THE FRONT CAMERA IS NOT WORKING PROPERLY IT SEEMS THAT SOME BODY HAD USED IT BEFORE, AND THE PACKING IS ALSO DONE WORST THERE IS NO BALLOON OF AIR FOR SUPPORT AND THE PRODUCT IS PACKED BY ONLY TRANSPARENT TAPE WRAPED AND THERE IS NO SUPPORT OF SAFETY AND THE BOX IS VERY SMALL AT FIRST SIGHT IT IS NOT ADMISSIBLE THAT THE PACKING OF THE PHONE WHICH COST OF RS 13000.00 IS PACKED SO CASUALLYY... DEAR IAM FEDDUPP!!!...WHAT IS THIS ...AND WHEN I CALLED& TALKED FOR INCIDENT INITIALLY TO YOUR EXECUTIVE HE SAID, YOU HAVE TO COURIER THIS PHONE TO BANGALORE WITH YOUR OWNN...AND THE NEW HANDSET WILL BE DELIVERED TO YOU WHEN THIS HANDSET WILL BE RECIEVED TO US TO BANGALORE THERE AFTER COMPANY WILL SEND YOU THE MOBILE, FIRST OF ALL I WOULD LIKE TO SAY THAT I WILL NOT SEND THIS HANDSET BY ANY COURIER AND I WILL ONLY GIVE YOU MOBILE WHEN THE NEW REPLACEMENT WILL BE DONE HAND TO HAND ...DO YOU THINK I HAVE MONEY FOR WASTE FOR COURIERS ... YOU SCONDRALLS RASCALLS, WHAT YOU THINK ABOUT YOU, IF I HAVE NOT BEEN COMPENSATED BY YOUR END WITHIN 2DAYS I WILL GO TO CONSUMER COURT AND WILL ESCALARATE TO SOCIAL MEDIA ABOU YOU ALL, RASCALL FIRST FLIGHT COURIER EXECUTIVE HAD NOT DELIVERED MY PRODUCT AT HOME, I HAVE TO GO AND RECIEVED FROM HIS HUB AT AGRA, TALKING ARROGANCY, WHAT IS THIS RASCALLS IAM FLIP CART FIRST CUSTOMER THIS IS YOUR SERVICE SCOUNDRALLS ... DO YOU PEOPLE UNDERSTAND CUSTOMERS FOOL OR RASCALL, GIVING YOU 2DAYS RESEND MY CONSIGNMENT WITH HIGHEST PRIORITIES WITH COMPENSATION AMOUNT OF INCONVINIENCE OTHERWISE GET READY FOR COURT ...YOU RASCALLS WHAT UNDERSTAND US ... YOU RASCALLS THIS TIME I SERIOUSLY VERY ANNOYED... VINAYAK PAHARIYA

DAMAGE ON SOUL From, Upendra saraswat M-630, shakurpur near britania chowk new delhi-110034. Phone No : [protected] To, The Manager Customer Service Sub: Replacement of Damaged shoe Sir, I am one of your customer . I had purchased a pair of 7inches Prolific Agree slip Shoes worth Rs 799 on[protected] and get the order on 4-1-2015. After 10 days I found the shoes are in a damaged on sole. I had used the shoes only for ten days.My order i.d. is OD[protected] and order item i.d. is[protected]. kindly make necessary arrangements for replacing the shoes as early as possible. Thanking you, Yours Faithfully upendra saraswat

Dear Sir/Madam I made a purchase request of Samsung GT 1200 R/I/M (order id: OD[protected] on 5th jan'15, due date was 13/01/215 but i didn't received the same item till 16/01/2015 by 04:00 pm. Why company is making false commitment. I request you to do needful. With Thanks Pravesh Kumar

The order number is OD[protected]. My husband ordered for a nokia lumia to be delivered to Kolkata ( his phone number is [protected] - in case you require it to pull up records). A box was delivered to the Kolkata address on Jan 15th, however on opening the box it was found that is contained only the charger and the headphone but no handset !! Immediately i called the customer support number and spoke to a CSE and then got transferred to an escalation manager called Shilpi. She ensured to me on the call that I am going to get the product replaced by Jan 17th and she will call me back by 12 pm an Jan 16th to confirm the same which obviously didnt happen. When I called back no one initially was able to trace her back and finally when she could be traced it was found that she was on a week off !! Such is the quality of employees in Flipkart who are trained to make false promises to employees. However, I got to speak to another escalation manager called sadhna who again ensured the same thing and said that she is taking down a replacement request and will personally follow up and ensure that the delivery is done by the next 3 working days. On further probing, she said that the case is being "investigated" by a so called legal team and I will be informed on a later date whether I will get a replacement or not ! On demanding to speak to her senior, she transferred the call to someone called Sunny (team leader - escalations) who then tried to give me all the explanations to prove that the mistake was not flipkarts. It was some logistic issue and blah blah blah. However lastly ensured that will arrange a replacement by Jan 19th and call me back by today eod to give me an update on the same and gave me a ref number[protected]. Such is the dismal state of affairs with flipkart services !! Such issues happened with my friends earlier as well but I still went ahaed with the booking as I believed their services but I was proved wrong. First of all my money is taken and then an empty box is delivered to me after which flipkart also beats around the bush to give me a replacement !! If such is the situation then I dont think Flipkart will be able to stay in the business for too long !

Order ID - OD[protected] I have ordered TWO nova foldable N-658 Hair Dryer on 24/12/2014 through your website (WWW.Flipkart.com) on COD basis. I got the delivery on 28/12/2014 and paid Rs. 580/- in cash. When i opened the packing there was only one hair dryer while i had already paid for TWO. I want either 1 hair dryer or my money back with interest. I wanted to talk to its customer care but did not get the proper solution. I want to talk to your customer relationship manager or respective authorised person. please contact me on +[protected]. Highly disappointed with its services.

Flipkart is giving wrong descriptions of the items on sale to lure buyers. I had bought Belkin car charger. As per description on the website, the item was to come with 3ft 30 pin connector cable. When item was delivered the cable was not included. When Flipkart was contacted they said, that the item does not come with the cable and item has been delivered as per specs. Upon numerous follow up, Flipkart finally accepted that the description on the website had an error and the item could be returned back. They also assured that the description of the item on the website would be corrected. However the same description continues on the website. This indicates either of the 2 things- a) They intentionally give wrong description of items, so that the buyer gets attracted to buy from their website and later on say that there was an error. or b) The item actually comes with the cable, but has not been delivered to me. It is like when a thief gets caught, he returns the stolen item and frees himself of the theft accusation. Is this acceptable. Does the Consumer have no right when it comes to big entities. Action needs to be taken against Flipkart.. The amount is immaterial.. It is the nature of doing business that is on call. If this is permitted to continue, there would be a total lack of trust between buyers and sellers.. And that would be the end of it.

hello sir..I have ordered karbonn a11 star mobile from flipkart. But is Camera lens is not claer. Seems Ike dust or whatever is inside the camera.. I have filed a retrun request bt didn't responded. Its in still falling 30 days return policy. Pleas take ACtion ASAPMy order I'd is OD[protected]

recently i had bought bajaj majesty cex 7 expresso/cappuchino coffee maker from flipkart on 22/12/2014 bearing invoice no as MUM_BND[protected] has developed a leakage near the joint just above the brew basket from where water and steam leakage is continuos so please arrange for the replacement asap pls cont me on [protected]@gmail.com and [protected]