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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 2240

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R
rafi ali
from Coimbatore, Tamil Nadu
Feb 5, 2015
Resolved
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Resolved

Address: Mahbubnagar, Andhra Pradesh

My name is mahammad ali shaik my order by (OD[protected]anni duffle troly bag 1999/- on time delivery[protected]. But same addres i will order[protected]OD[protected]jbl micro wireless speaker selling price-3490/- offer price 1660/-.product not delivery .so fake offers flipkart
Complaint marked as Resolved 
Verified Support
Feb 06, 2015
Flipkart Customer Care's response
​Spoke to customer, he claims that product is not delivering to given address and product is delivering to his Neighbor and all.​ When checked customer had given wrong pincode and checked in Google and informed customer that you given address for some town and giving pincode of other city. Informed customer that please check your pincode and place order.Hence closing the case.
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    sadanand yedke
    from Pune, Maharashtra
    Feb 5, 2015
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    Address: Mumbai City, Maharashtra

    Dear colleague,

    This regarding trustier shoes which was ordered on 31/Jan/2015 and delivered today. While wearing the shoes the shoes was unable to fit into my leg-foot and was 40 number in size but I was ordered size of 6. I request to you, kindly replace the shoes which is having size of 39 and it would be comfort for me.


    Regards,

    Sadanand Yedke
    Complaint marked as Resolved 
    Verified Support
    Feb 05, 2015
    Flipkart Customer Care's response
    Dear Sadanand, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
    good !!!
    call on my mobile number [protected]
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      A
      Ajay_Yadav
      from Gurgaon, Haryana
      Feb 5, 2015
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      Address: Gurgaon, Haryana

      I have ordered a laptop from flipkart which got delivered to me on 27 Jan 2015. But few days back I started receiving technical problems related to battery etc so I raised a request for return or replacement.Its been 24 hours, instead of some technical team or technical guy reaching out to me I have received a message that my request has been cancelled. How is this possible when they have not even talked to me about the problem. This is really frustrating. I am sure company like flipkart which is rated so highly in customer satisfaction can't act like this. Waiting for response.
      Complaint marked as Resolved 
      Verified Support
      Feb 05, 2015
      Flipkart Customer Care's response
      Dear Ajay, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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        J
        jaisimhareddy
        from Vijayawada, Andhra Pradesh
        Feb 5, 2015
        Resolved
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        Address: Hyderabad, Andhra Pradesh

        Hi good afternoon..., My name is jaisimhareddy i had given a requst for moto g 2 replacement given time is feb 5th evening 7:00 p:m now ur agent is saying ur requst has been canceled. I dnt know y...? Please i need help from ur side please help me. I need a call back from ur side please call me to my number [protected].
        Complaint marked as Resolved 
        Verified Support
        Feb 05, 2015
        Flipkart Customer Care's response
        Issue is addressed and awaiting for an internal update.
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          M
          Mahender Emmadi
          from Hyderabad, Telangana
          Feb 5, 2015
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          Address: Hyderabad, Andhra Pradesh

          OD[protected] Samsung Neo I purchased Samsung neo on 03/02/05 by next day delivery through COD, i was expected to get the product haven't received it by the next day, i called the customer care they said delay in service we give 180 Rs/- to add in wallet, they said 05/02/15 end of the day, you will receive the product, later some one called me from flipkart asked to cancel the product and reorder it and promise me will get it by tomorrow it self, if you go ahead with the same product it takes 4 days more to get it. it was very diss-point services by flipkart, i asked the customer care person what is the mean of Next day delivery by charging 90 rs/-, she simply said we gave to 180 rs/- to you. Do it sense. Worst Flipkart services and customer team as well.
          Complaint marked as Resolved 
          Verified Support
          Feb 05, 2015
          Flipkart Customer Care's response
          Spoke to customer and apologized for the inconvenience and asked him to place a fresh order. Customer agreed.
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            R
            robin.co
            from Mumbai, Maharashtra
            Feb 5, 2015
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            Address: Mumbai City, Maharashtra

            Today on Thursday feb 5th i called the customer service to notify a delivery that was missed ... as vi tried explaining him to obtain a status and let me be updated he starts back answering and getting rude over the phone with his tone rising every time i explain what i need. Finally my query was unresolved and told to wait...,
            Complaint marked as Resolved 
            Verified Support
            Feb 05, 2015
            Flipkart Customer Care's response
            Dear Robin, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
            i have purchased lenovo a7000.. i complaint against it..last from 15 days i am calling them they are not responding
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              A
              A. Hameed
              Feb 4, 2015
              Resolved
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              Resolved

              Hi, I order a Dell1130n mono laser printer. I got it on 02.02.2015. When I start and install it. its not giving print out. It's give out blank papers. I am using Window 7 32bit. Name : Abdul Hameed Contact No. : [protected] Address : Behind Vimal Bhawan, Sarvodaya Nagar, M.P. Colony Road, Bikaner-334004 (Rajasthan) My order no. : OD[protected] Now what I do. Return it back to you. If it is then I don't pay the return Courier charges.
              Complaint marked as Resolved 
              Verified Support
              Feb 05, 2015
              Flipkart Customer Care's response
              Spoke to customer and informed him that replacement product is already arranged and will sson be delivered. Customer agreed.
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                D
                Devaraja Krishnappa
                from Delhi, Delhi
                Feb 4, 2015
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                Address: Bangalore, Karnataka

                I have purchased one Dell lop top on 24 the December 2014 and I noticed that the laptop battery is not fitting properly (loose) and rejected that product and asked for the refund on 18 Jan 2015. And every day I am keep on calling the customer care for asking the refund status, the executive will say that you will get a call from flipkart executive within 24 hours but till I have not get any call from flipkart. Now days when I called to the customer care, they will keep on putting hold more than 20 minutes 30 minutes. Kidly request you to resolve the issue asap. Regards, Devaraja
                Complaint marked as Resolved 
                Verified Support
                Feb 04, 2015
                Flipkart Customer Care's response
                Spoke to customer regarding the issue apologized for the inconvenience caused and assured him we will make sure it wont repeat in future. Refund request approved and informed customer the same. Information provided regarding the reverse pick up and refund TAT.
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                  E
                  eeepragash
                  from Muvattupuzha, Kerala
                  Feb 4, 2015
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                  Address: Pondicherry, Puducherry

                  Dear sir, on 31 January we ordered some sarees in flipkart on that some orders are cancelled without any prior initiation, why? without our permission you cancelled the item, we we contact the customer care executive they told seller cancel that orders. sellers cancel that product is not our problem, its between flipkart and respective seller, we want the following orders on that promised date. the order id are OD[protected] OD[protected] OD[protected] OD[protected]
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                    H
                    hemaniparas
                    from Shillong, Meghalaya
                    Feb 4, 2015
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal

                    I had bought a 32 inch lg tv on 22nd jan. the panel provided on that tv is a VA panel. Lg tv comes with a IPS panel and With a label knock the panel which was missing. i narrated the issue to them and they mailed and called me up on 26th jan to assure me that a technician will call me within 48 hrs . since then i am waiting for their response. Kindly help. My order no is OD[protected]
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 05, 2015
                    Flipkart Customer Care's response
                    Spoke to customer and asked him to offer somemore time as the issue is escalated to the concerned team to make sure the technicians visit is done soon.
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                      K
                      Karthick Vemula
                      from Delhi, Delhi
                      Feb 4, 2015
                      Resolved
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                      Resolved

                      Address: Prakasam, Andhra Pradesh

                      I bought the ASUS Zenfone 5(Door delivered). But, I hadn't received the headset. Delivered To: T.V.Suresh kumar Opp ICIC Bank LTD Pamur road Kandukur 523105 PRAKASAM (dist.) Andhra Pradesh [protected] Would you please deliver the headset.
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 05, 2015
                      Flipkart Customer Care's response
                      Spoke to customer and informed him that the headset does not come with the original purchase and it needs to be purchased separately.
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                        S
                        siktapas
                        from Bengaluru, Karnataka
                        Feb 4, 2015
                        Resolved
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                        Address: Kolkata, West Bengal

                        Booked a dry iron ( Orpat OEI-157 Dry Iron R.Blue) on 28.01.2015 and my Order ID is: OD[protected] against COD of RS. 650.00 (Rupees six hundred fifty only) which was delivered on 04.02.2015 but unfortunately the iron is not working. Whenever I connected the Iron plug into socket for testing, it is not working. Indication light is not glowing and not warming at all. More over, I booked blue colour but a green colour iron was delivered. Please take necessary steps and replace the non-functional one with a functional and desired colour one. With regards, Dr. Tapas Kumar Ghosh C/12 patuli Ghoshpara, Surjyotoran Apartment, Flat A-1, Baghajatin, Kolkata -94 Mob: [protected]
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 05, 2015
                        Flipkart Customer Care's response
                        Spoke to customer and got to know that the product delivered is not working and hence arranged for a replacement as per customer's request.
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                          R
                          Royiiscb01016
                          from Indore, Madhya Pradesh
                          Feb 4, 2015
                          Resolved
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                          Resolved

                          Address: Bhopal, Madhya Pradesh

                          I ordered Apple 30 pin dock connector to usb data cable in offer on 270 .but I found fake products.after that I called to customer care to replace the product but problem is here that they send again fake product and again I called to flip kart then he said u can refund ur money then I said that I bought that product in 270 and now that's price now 799.[censored] product of belkin .if they don't give me original products this means they makes us fool on the title of "sale sale"...
                          +1 photos
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 05, 2015
                          Flipkart Customer Care's response
                          Dear Roy, Greetings from Flipkart! We regret to inform you that we were unable to find the order number in the image attached. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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                            V
                            vivkumab
                            from Mumbai, Maharashtra
                            Feb 4, 2015
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                            Address: Faridabad, Haryana

                            Dear Team, I have registered for purchase of mobile phone Lenovo. A6000 which was scheduled to purchase on 4th Feb @ 2 PM Today sharp at 2 PM when i tried to purchase, system tell me to my shock that it is out of stock.. amazing 20000 instrument sell in less than 1 second As per your promotion 20000 Instrument for sale which can be purchased from 2 P to 6 PM... As a customer i waited for last 7 day for this Mobile & i now feel cheated . It seems that Flipkart didn’t had instrument. Just for creating hype/promotion selling scenario was dramatized. Pls help in getting the instrument or let me know how many instruments were sold in less than 1 sec Regards, Vivek Bhatia Login ID - [protected]@rediffmail.com Mobile no - [protected]
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                              BoomaDevi
                              from Chennai, Tamil Nadu
                              Feb 4, 2015
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              Dear Sir, I am in received courier Ref No: WSRP[protected] I request to inform you that "Mobile - Headset" is not delivered. I require you to send immediately . Thank You Booma Devi. Mobile No: [protected] My mail id: [protected]@gmail.com
                              +1 photos
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 05, 2015
                              Flipkart Customer Care's response
                              Spoke to customer and he confirmed that the product was delivered and hence closing the case.
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                                F
                                flipkartfraud
                                Feb 3, 2015
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                                Address: Pune, Maharashtra

                                I hope you will sort out my issue, below are my order details and detailed story. Incident:[protected] Order ID: OD[protected] #1. I registered for the Red MI Note 2nd Dec sale, I tried at 2:00pm but I could not get that. #2. Again I register for 9th Dec sale and after a week wait I was lucky and this time I got that phone; I made payment of Rs 8999l- immediately (Please check the attached my credit card statement image file named "First Payment"). #3. But flipkart never delivered this order to my Pune address and without my consent flipkart cancelled it and initiated my refund which I got back on 16th Dec (Please check pdf file named "Refund and Second Payment") #4 Now real issue is - on the same day i.e 16 Dec I got call from flipkart customer care executive named "Karthik". I told him that I waited for this mobile for long time and that piece is allotted to me so why you cancelled that without asking me; he said that's not a problem, I can make payment back to flipkart. He also promised me that flipkart will deliver my order on the same day -16 Dec by 7:00pm. He sent me an email using email id - [protected]@flipkart.com (Please check attachment maned "Email from Karthik") with a link for repayment to flipkart. I made payment using that link immediately (please check file name "Repayment Transaction" and my credit card statement file name "Refund and Second Payment"). #5 Please be informed that merchant name for first payment was "FLIPKART INTERNET PRIVABANGALORE " and merchant name for back payment was "FLIPKART.COM MUMBAI" #6 After this Red MI Note, I ordered two items (below are the order details) and I got both of them delivered properly on the same address; so why not Red MI note??? OD[protected] OD[protected] #7 I waited for delivery on 16th and 17th but I didn't get it, from that day on-wards I am daily writing emails and calling flipkart but nobody is giving me stratifying answer of following questions ***Question 1 - If Red MI note is allotted to me on 9th Dec sale then where is my piece. ***Question 2 - Where is my second payment?? As per your executives its not reached to flipkart. ***Question 4 - When I will get delivery . ***Question 5 - What about my time for emails, calls and mantle torture of repeating same story so many times. Finally; Sir, please be informed that people blindly believe and respect flipkart service, and you guys should not let us down. So hereby I request you please look in to this matter personally and send me my delivery as soon as possible. Please note that I don't want refund. Please call me on +[protected] as I am out of country now
                                My debit card number was used by some fraud person to do online shopping from your site on 02.04.2016. Rs.24600 was deducted from my account. My debit card number is[protected].
                                Dear Concern,

                                I am a loyal customer of flipkart since many years.
                                My credit card number was used by some fraud person to do online shopping from your site on 10.02.2017. Rs.40000 was deducted from my account. My credit card number is [protected].

                                I called my bank to deactive my card... they have suggested to contact Flipkart as this trasection was used on Flipkart.

                                Could you please provide me he details of the person used this transection?

                                Seeking for your kind help ASAP in this matter.

                                Thank you in anticipation

                                Regards,
                                Gogy Goyal

                                [protected]
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                                  M
                                  Manish Bhola
                                  from Gurgaon, Haryana
                                  Feb 3, 2015
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  with reference to order: OD[protected] ordered a Moto X 16GB On 26 January, 2015 at 2:00 AM, I paid RS 90 more to delivered in a day, which should be delivered by 28 January 2015 but it was not happened, then they extend the date till 4th February 2015. I called them since 28 January that, my order status is showing "Your order has been placed", it is not even changing the status (like PROCESSING or SHIPPING). I paid through credit Card, and convert the whole amount in EMI from the bank and i also paid my 1st EMI of my Credit Card, have not get the product details, they are saying they did not get the confirmation from the seller( WS Retail), their is some problem, this would take time to delivery, Although they are extending the delivery date. when i asked for refund they were requesting give us some time will place the order by 4th February. MY QUESTION IS WHY MY ORDERED HAS NOT BEEN SHIPPIED If i do not get the product by 4th February 2015, i will take legal action against Flipkart|
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 04, 2015
                                  Flipkart Customer Care's response
                                  Dear Manish, Greetings from Flipkart.com!!! Order Id : OD[protected] Regret the inconvenience. You'll be notified with further updates shortly... bear with us please.
                                  Hi i have purchase two item but not yet deliverred item yet.
                                  My order id are OD[protected] and OD[protected].
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                                    S
                                    sudheer hinduja
                                    from Hyderabad, Telangana
                                    Feb 3, 2015
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    ref my order number OD[protected] given for tescoma stainless steel apple cutter . Invoice reads apple cutter tescoma stainless steel plastic 420660 . item supplied a road side apple cutter which according to me will not be more than 30/ rs.
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 03, 2015
                                    Flipkart Customer Care's response
                                    ​Spoke to customer, he claims that the product is duplicate and he said that will sue the flipkart and will complaint this to brand and ​selling duplicate product in the name of the brand. Apologized for inconvenience cased and informed customer will do replacement or refund and will take action against seller. He said he don't want refund or replacement and he want that product to as proof to show in court and you do your work and will do my work and drop the call. Hence closing the case.
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                                      dineshmishra009
                                      Feb 3, 2015
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana

                                      Order ID: OD[protected] Product: Redmi Note 4G It is regarding the mobile phone Redmi Note 4G; On Tuesday(20.01.15) I was booked this phone on flipkart, I received this product on 23.01.15, when I opened the filpkart packing I saw under the lamination the seal was tampered on the phone box. Same time I communicated my complaint to flipkart toll free no. [protected](Alaina) with reference no.[protected]. Flipkart authority accepted their mistake and committed to replace the product. After so many communication with flipkart, they failed to fulfill their commitment to deliver the replacement by 03.02.2015. Still I am waiting to receive my phone. It is my first order on flipkart, but I got worst experience instead of good customer support. Because customer means “cust me mer” and they mean it. I felt cheated. Please take hard action against flipkart to compensate me for this harassment. Dinesh Kumar [protected]
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 03, 2015
                                      Flipkart Customer Care's response
                                      The issus is escalated to the concerned team and we will update the customer about the resolution and close the complaint.
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                                        vioravis
                                        from Bengaluru, Karnataka
                                        Feb 3, 2015
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        It has recently become a pain to do business with Flipkart. First of all, I don't understand their policy of only exchange and no refund policy. Not sure how they expect a online purchase to be without an option for refund. I had to fight for 5-6 days with them recently for a refund. I changed to Amazon recently and doing business with them has been painless. I recently ordered a Lenovo Vibe (OD[protected] and was given a mobile that doesn't work at all. For the last 5 days I was taken through their pain of Flipakt product experts who suggested a few troubleshooting tips but nothing worked. I am being only given an option to exchange it for a new mobile and not a refund. I hope Flipkart gets rid of these stupid policies and make it more customer centric.
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 03, 2015
                                        Flipkart Customer Care's response
                                        ​Spoke to customer, he claims that quality of the product bad and he received the defective product and he looking for the refund. Informed customer refund is not possible and already replacement is done. Hence clsoing the case.
                                        Completely pathetic customer service from Flipkart...Unbelievable...moving to Amazon.
                                        Flipkart is having worst customer retention policy. Recently I have purchased a MotoG back cover. I asked for return and needed to proceed with another item instead. Flipkart had refused it saying they do not have refund policy.

                                        So, on there website products are shown incorrectly and if customers purchases a wrong product, Flipkart won't refund the amount. It is sear case of misguiding and customer exploitation. They may check the history of my purchases and can provide the refund in case of this mistake, but they feel they are unopposed in the industry and every one have to came to there site. They have to remember Amazon in here and they will loose customers to Amazon by giving zero importance to customers.

                                        My purchase id: OD[protected]

                                        Now, permanently moving to Amazon.
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