Flipkart Complaints & Reviews

my gmail id is [protected]@gmail.com. Flip cart private limited Bangalore has sent me 5 or 6 email in my address box confirming placing of item by geethaganga geethaganga [protected] #6/10b 4th main 9thcross adarsh nagar chamarajpet bangalore-18 Bangalore - 560018 Karnataka Pl see that above phone number [protected] is not mine. I have already registered my phone number for my gmail account [protected]@gmail.com I don t know ;what purpose my email address is being used by unknown person at Bangalore at above mentioned address is using my email id viz.[protected]@gmail.com. pl take appropriate action. Geetha G 22/01/2015 2.24pm Gmail - use of [protected]@gmail.com 1 Review Add a Comment geetha gd on Jan 22, 2015 my gmail id is [protected]@gmail.com. Flip cart private limited Bangalore has sent me 5 or 6 email in my address box confirming placing of item by geethaganga geethaganga [protected] #6/10b 4th main 9thcross adarsh nagar chamarajpet bangalore-18 Bangalore - 560018 Karnataka Pl see that above phone number [protected] is not mine. I have already registered my phone number for my gmail account [protected]@gmail.com I don t know ;what purpose my email address is being used by unknown person at Bangalore at above mentioned address is using my email id viz.[protected]@gmail.com. pl take appropriate action. Geetha G 22/01/2015 2.24pm

I had ordered on 20th Jan 2015 and paid 100 RS extra expecting delivery within 1 day. I am receiving calls from the guy who is at your Talegaon/Talawade office. His number is [protected] saying delivery boy is trying to call you but unable to reach at you. If you are saying that due to network conjunction my mobile is not reachable then how am I receiving other calls and why do I do not receive delivery boy's call only. If he is unable to reach at me, then he could have submitted it to Security member available at gate or else would have called me up with their help. Or else the guy with number[protected] would have arranged the conference call with delivery boy. And now you people are asking me to stay back in office till 7 pm. I can't wait till 7 pm. My last bus is at 5.30 pm and I stay at Lohegaon near Airport. So either deliver it before 5 pm. Their are many options if you wish to deliver it on time Simply giving reasons shows you are giving bad service to the customers. You are fooling your customers. Why should i bare for your mistakes. You have to pay for this.

I purchased a Lg Double door refrigerator with order no:OD[protected]. According to your website this refrigerator has Smart Inverter Compressor which consumes lesser power. So I exchanged my old refrigerator which was in good running condition just because to save electricity bills. But after a few days from LG I came to know that this refrigerator doesn't have smart inverver compressor. I lodged a complain with incident id:[protected]. A mail confirmed that I will be contacted within 48 hours, but it didn't happen. On the 3rd Day I contacted the customer service executive and they were asking for a refund of the paid amount and Rs 2000/- for the exchanged refrigerator and told me to cancel the order and issue a fresh order. But the present price of the Smart Inverter Compressor enabled LG refrigerator is around 22000/. I didn't agree as it is not my fault. Moreover, you can't send me the old refrigerator back to me. Then why should I spend that extra bucks for a refrigerator with same technology? I want a LG double door refrigerator which has smart inverter Compressor. I don't want refund as I won't be able to buy that type of refrigerator with that amount. Even I won't buy a refrigerator which doesn't have smart inverter compressor because if I buy it than what was the problem to carry on with my old refrigerator? One of your executive called me over the phone on 9.1.2015 from no: [protected] and assured to give a solution very soon, but never again received any call from her after that. You are playing with our time and money.

Order Number: OD[protected] Dear Sir, This is with reference to my HP Printer 1510 all in one which has been purchased on 24th October, 2014. I have problem with the new black cartridge (802 Small). I am not able to refill it & more over I was able to print only 26 pages from the new cartridge. Kindly support as earlier as possible. Awaiting for your quick support, Thanks in advance, Harish HS [protected]@gmail.com [protected]

Dear Customer support i am very disappointed with Flipkart Service My order ID :OD[protected] flipkart give me 6999/- for this order in my wallet because i register refund request for this order same day i call on customer care no of flipkart [protected] and i request reflect wallet amount to my bank account but flipkart debited 6999 through my wallet amount and not transfer in my bank account then i register complaint for this issue in flipkart customer care but always his customer tell me i have eselected this issue to our concern team but concern team not solve this issue only always say i have eselected this issue always give 4-5 business day. so therefore i request you take an action covey this regard. Atul Prabhakar [protected] [protected]

महोदय मै दीपेन्द्र कुमार पाण्डेय आज दिनांक २१ जनवरी २०१५ को फ्लिपकार्ड (flipkart.com) से micromax 40T2810FHD LED TV order no OD[protected] किया, जिसका आर्डर हो जाने और Rs 20990/- मेरे अकाउंट में क्रेडिट हो जाने के बाद flipkart.com के द्वारा बिना सुचना दिए हुए आर्डर को कैंसिल कर दिया गया, जिससे मुझे बहुत असुविधा हुआ और मेरे अकाउंट से पैसा भी काट गया एवं सामान भी नहीं मिला जिसके कारन प्रार्थी को आर्थिक रूप से कठिनाइयों का सामना करना पड़ रहा है, फिल्पकार्ट से बात करने पर २९ जनवरी तक पैसा वापस किया जायेगा जिसकी सुचना हमें मिला है जिससे बिना किसी सामान दिए प्रार्थी का १० दिनों तक पैसा फसाया गया है जब की प्रार्थी को दिनाक २४ जनवरी को अपने क्रेडिट कार्ड का बिल भुगतान करना होता है नहीं तो प्रार्थी को ब्याज देना पड़ता है महोदय से निवेदन है की प्रार्थी को फिल्पकार्ट से ब्याज सहित हर्जाना दिलाया जाये और भविस्य में ऐसी गलती दुबारा किसी अन्य कस्टमर के साथ न हो ऐसा न्याय किया जाये.

Sir, I ordered one back pack OD[protected], and I received delivery on 19.01.15 at 3:15 pm but the bag was wrong color & size. Then I request to replace the bag but second time also they have send me the same bag. so I want to cancel the order kindly refund my money back. Kindly do the needful & oblige. Thank you, Harsha Naik Cell No:[protected]

Dear sir, My order no OD[protected] order Date 16.01.2015 Nova Curler and Hair Straightener is Received Date 21.01.2015 but your product is not working . Request to you to Replace this Nova Curler and Hair Straightener With kind Regards Rajaram Bamania Mo. [protected]

Your Samsung charger is not original these 2 charger not working fine so pls collect it and revert back my money. Delivery Address:- S.AnanthaRam RSB Systems Pvt. Ltd. 52 Hartron, Complex Sector 18, Electronic City, Near TACT India Pvt. Ltd. Gurgaon-122015 Haryana Order Id: OD[protected] Tracking Id: FMPC[protected] Battery_charger s108 Samsung ETAOU10EBE Battery Charger Black Quantity: 2 Total amount 476

I bought a LG refrigerator from Flip cart and as per the display its shows that the Freeze comes with the inverter Technology, however its not. When the installation team came, they very well informed me that this is a basic model.I have contacted customer service on 12th Jan and complained. They told that my issue would have been resolved by 13th and after that I was receiving sms every day postponing for next day. However I did not receive any contact from Flip cart. Finally I have contacted them 21st Jan, 12 AM and somehow I managed to reach a supervisor and the supervisor was asking me to contact the LG customer care for a Technician to visit my place and need a written confirmation for my claim. However after 1 hour conversation I was able to make him understand that the product specifications are showing in the Flip cart website is wrong asking him checking in Google with the product number and he has confirmed finally. Then he offered me 1000 Flip cart bucks as a compilation. This is not gud. Finally he processed the refund. And taking my freeze. Now who will pay for this inconvenience. I need some compilation for this being a long time cust. http://www.flipkart.com/lg-gl-b252vpgy-240-l-double-door-refrigerator/p/itmdyq85...⇄

I ordered a RedMi 1S from flipkart. I requested a replacement as the delivered device was not functioning. Now, they are just postponing the delivery date every week. it's been two months and I have not received my product. I called their customer support four times regarding the same. I even requested them to cancel the order and refund my amount but they are not giving any information.

Dear Sir, I bought micromax android mobile on 29 NOV 2014, and the details below Order Details Order ID: OD[protected] Item) Seller: GabbarDeals Order Date: 28 November, 2014 11:42 AM Amount Paid: Rs. 6537 through Cash on delivery now the head phone is not working kindly replace it

Hi SIR/MAAM I have one COMPLAINT regarding the price of NOKIA ASHA 500 WHITE.. ON your FLIPKART site it is displaying 2603 Rs. but when we are putting it in cart then price is 2749Rs. What is the exact rate of this item.. Why you adding delivery charges extra or any thing else when it is already written there that delivery is free... Please confirm it at the earliest because I have to place my order.. SUNITA THANKUR

i ordered a Logitech G602 Wireless Wireless Gamin... Qty: 1 Rs. 3339 on 19th jan 2015 and opted for same day delivery by paying 140rs extra via netbanking. however the product was not delivered when i called the customer service (8times) and spoke to the supervisors, asst managers and managers they all committed to different delivery timings. and its been 49 hrs now and the product has not been delivered . tomorrow i wont be in bangalore till 26th and i needed the product at the earliest and the escalation dept cancelled my order without my concern and reordered and are now telling me the product wont be delivered by 10 am. what am i suppose to do?

i have purchased micromax a069 through online (flipkart) i got delivery on friday ie[protected] now its not working properly it does nt have a voice for mp4 or any other music and also sim slot2 is now working. so i request you to have replacement or my money back.

i am ordered() nikon coolpix L27 point camera but you have give me nikon coolpix L29 point and shoot camera in favour of this .The price of this nikon coolpix L29 as on 5 dec 2014 is 4141 RS but the seller takes 4399 RS in favour of this nikon coolpix L29 point and shoot camera, so pls give me return 258 RS, if you have not action in this i can case with the consumer court

I am writing to express my shock at the pathetic customer service regarding return request for Lenovo Yoga Tablet (Order ID: OD[protected]. I had requested a return of the above said item 6 days back (one day after delivery) due to quality issues. Subsequently, I got two calls from their customer service team and wasn't able to attend the calls work related conflicts. Third time, I only got a message that you guys tried contacting me and not any call. What was shocking was that there is no way for me to call Flipkart back to discuss about the issue. I just got an email three days back that my request has been rejected. There was not a single line of explanation given. I sent an email to their resolution team and haven’t gotten a response in the last 4 days. I raised another ticket for which I received a call yesterday. I was told that it is being escalated to the concerned department and I should be getting a call to resolve the issue. Nobody has cared to call me so far. It has been 6 days since I raised the first issue. I hope there is someone to care about customers at Flipkart. I would like a refund for the order I placed. All in all a pathetic customer service from Flipkart. I have been a customer of Flipkart for 5 years and I don’t think I am ever going to purchase anything from Flipkart again.

This is with reference to order ID – OD[protected] [Philips GoGear Tapp 8 GB MP4 Player]. I was delivered the product today (20/Jan/2015) and am extremely disappointed with its quality. For an MP4 player priced at Rs. 6, 150/- what I am offered is - pathetic sound quality, below average resolution for videos, non-responsive touch panels and highly inefficient supportive accessories (data cable, charger and headphones). As per the product description, I was also supposed to receive a 2GB memory card which was missing from the package altogether. No sane customer would have ever agreed to that bargain and hence, I immediately called up the customer care department to get the product exchanged but then I was told that since the delivered product has only ‘Replacement Guarantee’, it can only be ‘replaced’ and not ‘exchanged’. Now for an amateur online shopper like me, the terms need to be clear enough on site such as – ‘No Exchange/Only Replacement’ to keep the customer informed of what he/she is getting into. Moreover, a company in shopping business is not expected to be that rigid with the return and exchange policies. All the major e-commerce sites across the board allow much more customer friendly procedures for such cases. Anyhow, keeping faith in Flipkart’s customer friendly ethics I would like to request to either refund my money or if not possible, then at least allow me to get this shoddy product exchanged for something of the same or higher value. Request you to look into the matter ASAP.

Dear Customer Care team of M/s Flip Cart I have online ordered “Kaspersky Internet Security 2015 1 PC 1 Year” as per Order ID: OD[protected] Order was delivered on Cash on delivery basis. Amount of Rs 500/- paid on order delivery. While installing the software, warning is coming that “Digital verification is not done “ Hence I am unable to install the software. Therefore please replace the software deliver in the order. With Regards Santosh[protected]

Order No. OD[protected] Seller: pinguz Samsung Sync & Charge data_cable Item Price Rs. 199 Qty - 2 Subtotal Rs. 398 I have received today only one cable out of the 2 no's ordered. I have not opened the packet containing the cable and it remains sealed. Kindly look into the matter, as i have not experienced such a problem earlier. Regards, Balasubramaniam V Chennai Cell No.[protected]