Flipkart Complaints & Reviews

I had order the Karbonn Smart A12 Star mobile phone on September 21, 2014 with order id OD[protected]. Its hardly 3 months and the speakers are not working at all. There wasn't any kind of physical damage but still the phone speakers have stopped functioning from more than a week now. This phone is in warranty period so I request Flipkart to look into this asap.

I have bought a mobile NOKIA X2 and found the device does not support many app. I am doing my complain either to refund the money or to replace the set with upgraded model (I am ready to pay difference amount), but from last 10 days they (flipkart) is making me fool, neither they are sending any person to install the app or to give the demo nor they are giving me the status of my refund or cancellation. Order no is OD[protected].

Dear sir, I Received Mobile only but case cover not received by offers said and Airtel offer 500MB 3G not provided ..pls help me soon My Order No : OD[protected] My Mobile No :[protected] Mail .id :[protected]@yahoo.com

I had ordered a Titan raga watch on 30th July 2014 with order number OD[protected]. on 7th August I got message on my mobile number [protected] that "We regret to inform you that our courier partner was unable to deliver your Flipkart.com Order OD[protected]. We have cancelled the order and initiated refund. Please check your email for more details. Sincere apologies for inconvenience caused." Then i got message that it will be credited to my account in next 5-7 working days, bt now it have been more than 5 months i haven't recieved my Refund. I have sent them my account statements also. Bt they are always saying that they have refunded. Bt i havent got any refund. What legal action can be taken against them?

i have ordered asus zenfone 4 mobile in flipkart i got it today..but there are items missing in this ..it is said that they will provide two batteries and earphone with the mobile.. i got just one battery. and they didnt provide me earphones.this is my first order in flipkart. started with a good disappointment..i have heard some saying flipkart is good..but i dont think so (

I have subscribed for Flipkart First Subscription, as flipkart has said me that if i subscribe for it, they will give me some advantages for 1 Year from the Seller WS Retail. The advantages are:- 1) Early access to New arrival Product 2) Free One Day Delivery 3) Same Day delivery for Rs.70/- So i have ordered a product from WS Retail in Flipkart and at the time of checkout, they have shown me 1 Day Delivery option as free, And i have selected it. I have ordered on 30th December, 2014 and my promised delivery date is 31st December, 2014. But they have not delivered me the Phone on 31st. And said me my pincode was wrong. So they asked me for another pincode. and i have given them another pincode which is effective with my neighbour colony. Now again they have called me after one day and they said, The new pincode which i have given is wrong, and the old one which i have given itself is correct. And after scolding so many times they have delivered my Phone on 4th Day. Now i have ordered the another product, now at the checkout time they are not displaying one day delivery option. As i am a flipkart first subscriber, they should provide me one day delivery as free for 1 Year subscription period. But they are not at all displaying that option in my account. And i have called them regarding the same, they said me that as i am a flipkart first subscriber, i will have premium access for 1 year, they said me to order the product as usual with standard delivery option. And they asked me to call them back and tell the order id after ordering the product, so that they said my order will be delivered faster. So i have ordered and called them back, now they are saying that I will get the product normally only not on one Day. I will be treated as a regular customer in regular queue. is it fair? I have paid Rs.500/- for 1 year subscription and they are doing like this without giving the promised advantages. I want a perfect resolution for entire my account. And i want justice, either refund my amount of Rs.500/- or give me the advantages you have promised with the WS Retail Seller. Flipkart has become very Worst service.

i order this product 30-dec-2014 my order id (OD[protected]and i got my order 5-jan-2015.INVOICE NO.(FAT/14-15/M073333) when i open parcel saari was totally diffrnt from as describe in flipkart. fabric is very cheap syenthetic fabric not chiffon.in saree there were lots of red stain this is my first worst experiance with u flipkart guys.and when i call customer service so they tell he was not refund my amount only they replace the product.but i dont want this product in this condition i only want genuin product.

I have placed order of 40 inch Videocon LED TV on Flipkart. Order number is OD[protected]. At the time of order flipkart had mention they are going to provide 2 year extended warranty on Videocon TV as a part of offer apart from 3 year default warranty provided by Videocon. I also confirmt he same with Flipkart executive on customer service number before placing order. I got confirmation on phone that they will provide 3+2=5 years of warranty. After receiving the product when i start following up with videocon and flipkart team, they are saying its 1 year warranty + 2 year extended warranty and not 5 years total warranty.I have done lots of follow up with both flipkart and videocon team for getting 5 year warranty but none of them are agreeing now on providing 5 year warranty. I need support from consumer forum to get me 5 year Warranty which i should get on my Videocon TV.

I ve ordered a BP monitor with FLIPKART on 31.12.14 and received sms that the product will be delevered by 8.1.15 but by next day i received an sms that today(1.1.15) the product will be delivered, as i was away from home i informed the courier boy(number was in sms) to deliver in that place where i was- an the same was rejected by courier boy and he informed that he will deliver tomorrow (2.1.15) since then I ve call him many times and he says he is on leave and will deliver once he goes to office. on 5.1.15 i tried to call him and unable to reach and i called FLIPKART customer care and after long time they say the Order is cancelled. and the reason they say was the courier by tried to contact ME(Customer) for three times and could not reach. this was so annoying and how can a courier boy on leave and the product kept at courier office for more than 3 days can make my order cancel. is this the way FLIPKART operates, i want solution for this problem and the product need to be delivered, also cant make many orders.

I had ordered a leather jacket (order id:OD[protected] on 2nd january 2015 with a within a day delivery guarantee. I received a defective product the next day which they said would replace it. The next day they failed to deliver the replacement. On 5th january, a replacement was delivered in a small polythene bag(properly packed). Being skeptical (the earlier product which was right but defective was delivered in carton), I cut a small hole just big enough to see what is inside and found that it has a T shirt or a sweatshirt(not sure as I did not open it fully). What they have come up with is the option of refund! which will take another 5 days or so. I had called their executives a day before and literally begged them to make sure the replacement they give is not defective as the product was meant as a gift. Though being a flipkart first subscriber I feel humiliated as this was not expected from a brand like flipkart even after mentioning how important the product was for me. I will take this issue to the consumer court if they fail to provide any appropriate solution.

I ordered beat tour headsets which whose price was rs. 13000 and offered price was rs 1300, I called five times in flipkart costomer care to make sure it's genuine and they said don't worry you are buying this at offered price.When they got delivered to me it was a fake one plus it was in polythene packaging.I called cc again and they said they will replace it and will make sure this time you will recieve a genuine one.After 4 days I got them and they were again a fake! Wtf you all think we are? ☺ I mean you completely are cheating and fooling customers.You need to fix this up, my email used for ordering [protected]@gmail.com

Sir, I was trying to place an order of 4208 INR. But, in between some error happened and could not place the order. The cash is debited from the account two times .Kindly do the needful. I need the money to be credited back urgently. my flipkart account mail id is [protected]@gmail.com

Dear sir, i am online bokked carborn a11 star mobile and also recevied yeasterday but i will open that box missing charger bable, so please clarify my order no:OD[protected] seller: WS Retail Order Date: 3 January, 2015 1:00 PM Receving date:on Sun, 4th Jan

Hi, I have ordered Iphone5s and had paid complete amount 40k online itsel[censored]sing debit card. But once after receiving it, could see that there are lots of defects in the product delivered. -- Voice is not heard in ongoing call -- With speaker ON, voice is breaking and not heard. -- It hanged in Settings app. ill on nxt reboot, it dint recover. -- Keypad is not shown up in any app. When requested for return of the product, with no reason they blindly closed the request order. I have raised one more request and waiting for response. ID: OD[protected]

Product received. Not ok with the Product Immediately return not possible - - This is the issue Force to pay money from customer and go for Refund. Why force the customer to pay money for the product that is not good. Why to go for refund if we don't want to pay on delivery and return the product. Customer has to waste money, effort, time If this so why go for online purchase with flipkart

Hi I wanted to try flipkart as new customer.It is told that flipkart reduces your time and effort than the normal shopping.I had ordered few dresses and out of them some were correct fitting and good Quality.Some of them were not correctly fitting so I immediately gave it to Flipkart delivery boy.I would give money only for the products that I actually want to buy and return immediately the Product that i dont want.I cannot waste my time and energy in give money to delivery boy and wait for the refund. Now i think physically going and shopping would cost me less enegy and time. Flipkart if you have a refund policy why get money and why wait for 7 days after the delivery, you should also accept it immediately.This way only customers will have a convienece while shopping with flipkart and u will be. getting money and moreover your buisness will improve. With your current ploicy of getting money even if customer does not want the Product after immediately checking on same day and making him wait untill refund - i dont like it and many would not. Untill ur refund policy remains the same I will not be shopiing in Flipkart as I dont have time and enegry for going through this. I am a genuine customer who want a straight forward approch of checking the product and buying the product.if it more or less OK.

Hi, I have refund some item due to Manufacturing defect and got my money back to flipkart wallet.3 times I got Manufacturing defect from Sonata product Now i want to use this money but getting error. Error:-Wallet payment option is only available for orders where WS Retail is the sole seller. So either you suggest from where i can choose WS retail products to select or transfer my wallet money to Bank Account.Even I cant purchase other product apart from WS Retail product Regards, Sandhiya sandhiya.[protected]@gmail.com...

Hi, I have refund some item and got my money back to flipkart wallet. Now i want to use this money but getting error. Error:-Wallet payment option is only available for orders where WS Retail is the sole seller. So either you suggest from where i can choose WS retail products to select or transfer my wallet money to Bank Account. Regards, Manoj Kumar [protected] [protected]@gmail.com

I bought Google Nexus 6 from Flipkart on 11th Dec. 2014. My phone screen cracked on 25th Dec.2014. I first attempted to call Motorola services centers including reaching out to their regional head. They catogorically mentioned that Motorola has not launched Nexus 6 in Indian market yet and hence the phone is not servicable. My complaint to Flipkart responded by asking for 48 hours to revert. Post which they again requested for 72 hours to revert. Today my call to follow up after more than 72 hours, they want more time to "REVERT". I am convinced that Fipkart is cheating its customers by selling non serviceable products. Would never buy again from filpkart. specially they dont seem to realize that a Rs. 44, 000 phone is expensive by any standards and buyer expects support when they pay this kind of money.

I, Maloy Kr Chandra, ordered flipkart for a Milton 2 Ltr Thermo flask valuing Rs.1670.00. Yesterday they delivered the same to my resident. On open we found that the flask have three bulged in bottom. The materials is not at all acceptable to us.