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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 2242

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S
sumanlalith
from Kandukur, Telangana
Jan 20, 2015
Resolved
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Resolved

Address: Chittoor, Andhra Pradesh

Dear sir we would like to bring your kind noties that we have placed order for 2 number of camera batterie butafter receiving box, it is there only one number, one number of battery not in box.pls note that box has opend in your boy . but it is not there in our box. pls note down the below detailes order id: OD[protected] order date: 12.01.2015 retail invoice no:0544 invoice date:14.01.2015 buyer information: Nagalapuram suman, v store, 578 opp krishna complex, tilak road, tirupati cell no: [protected]
+1 photos
Complaint marked as Resolved 
Verified Support
Jan 20, 2015
Flipkart Customer Care's response
​Tried calling customer multiple times no response, sent email asking for convenient time and alternate number​ to talk to you in this regard
respond

material shotage - Comment #2106697 - Image #0
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    Narendra V.Patil
    from Chennai, Tamil Nadu
    Jan 20, 2015
    Resolved
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    Resolved

    Address: Akola, Maharashtra

    RETURN REQUEST FOR ZTE MF1... ORDER OD[protected] WAS UNDER PROCESS SINCE 8 JAN 2015. ALSO CONVEYED THAT COURIER PERSON WILL COLLECT THE ORDER RETURN FROM US AND PAYMENT WILL CREDITED IN ACCOUNT WITHIN 24 HRS. PROBABLE DATE OF COLLECTION OF ORDER WAS 13 TH JAN BUT NOBODY YET COMMUNICATED NOR MONEY REFUNDED. COLECT WITHIN 24 HRS OTHERWISE RETURN LIABILITY IS TOWARDS.
    Complaint marked as Resolved 
    Verified Support
    Jan 20, 2015
    Flipkart Customer Care's response
    The issus is escalated to the concerned team and we will update the customer about the resolution and close the complaint.
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      N
      navneet jain
      from New Delhi, Delhi
      Jan 20, 2015
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      Address: Gautam Buddh Nagar, Uttar Pradesh

      Hi, This is regarding the Docket No. BLRFKTP117492 . It was reached to Gojavas on 14th January in Bangalore. On 17th delivery boy updated a wrong status that i was not in office. He didn't call me anyway. On 19th you guys updated that Wrong pin was mentioned. you took item from Noida to Greater noida. Always asking for 72 hours. Please give number of delivery boy . It is worst delivery service I have ever met with. I will post this on Complaint forum as well as in social media and Flipkart also. One of your executive said we can cancel your order . You are just third party you cannot cancel my order. Regards, Navneet
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        C
        Camelia Chatterjee
        from Bhopal, Madhya Pradesh
        Jan 20, 2015
        Resolved
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        Address: Bangalore, Karnataka

        This is Camelia.I have been purchasing from Flipkart. .This is the 2nd time I am facing this issue..I have placed an order for Dell bagpack..the condition of the bag is pathetic. .original price is 2000 rs. I wonder who will buy this pproduct for 200 rs..Dell logo is duplicate..its too small compared to what was displayed on portal..i am trying to return this order and get the money credited to my flipkart account. I will purchase some other product with those points from Flipkart. But it seems Flipkart wants to get rid of this product as well.. tried booking a return order..instead it is redirecting to replacement.. Flipkart has grown so big that it does not value customers requirement It seems. Order ID-OD[protected] Item is not used for 5 min..i want to return as it is delivered.
        Complaint marked as Resolved 
        Verified Support
        Jan 20, 2015
        Flipkart Customer Care's response
        ​Spoke to customer, she claims that product is fake and and its not worth Rs 200/- and she received the product which kis not showed on website and she is looking for refund to wallet account. Informed customer refund to wallet account is not possible and will do refund to bank account and collect bank details and created wait and refund. Hence closing the case.
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          vinzie86
          from Delhi, Delhi
          Jan 20, 2015
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          Resolved

          Address: Mumbai City, Maharashtra

          I had ordered a Park Avenue Men's Shirt, however a different product was delivered. Upon filing for return of the product and requesting for delivery of the original product, Flipkart said that the product is permanently discontinued overnight. So, I sought the entire amount as refund, however, Flipkart said that they cannot provide the same and would only refund the discounted amount. Its been over a month now that Flipkart has not provided refund and/or delivered the product. Flipkart has not replied to the legal notice sent through advocate. I am extremely disappointed by the after sales service of Flipkart and would everyone not to buy anything from Flipkart as they dont live upto the expectation and are cheating common people. Regards, Vinod
          Complaint marked as Resolved 
          Verified Support
          Jan 20, 2015
          Flipkart Customer Care's response
          Dear Vinod, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
          Verified Support
          Jan 20, 2015
          Flipkart Customer Care's response
          Order ID: OD[protected]
          Product : Park Avenue Men's Solid Formal Shirt
          Mobile No.: [protected]
          Email: [protected]@gmail.com
          I have posted the details required by you on January 25, 2015, however, till date nothing has been done by Flipkart.
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            R
            rajne76
            from Delhi, Delhi
            Jan 19, 2015
            Resolved
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            Resolved

            Address: New Delhi, Delhi

            Sir I am facing many problem with flipkart. I was ordered a Onida 24 inches television but due to manuacturing fault I have returned the television (default conirm by the Onida mechanics). I talk with the flipkart customer care and they told me that the amount credit in my wallet account but not returned.after that I have ordered a redmi note but due scratches in the product returned and not avaliable today and then I ordred Asus engine 5 but I purchased the mobile rs10000 and with in two daYsThe price of the mobile vary. Before two days i was facing problem in my mobile so i call to cc then I ask to cc for price they told me that you can't helpme. Sir plz help me or refund my whole money otherwise I goes to consumer court my registered mobile no.[protected]. Pl reply fast.
            Complaint marked as Resolved 
            Verified Support
            Jan 20, 2015
            Flipkart Customer Care's response
            ​Tried calling customer no response, customer claims that product price is changed and looking for refund. When checked customer didn't claims within within 3 days and already informed customer that we cant help on this and we are unable to do refund also and replacement is already done and update the same on consumer complaints to customer. Hence closing the case.
            Dissatisfied with the flipkart customer care and service and prodct
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              S
              sharad dev
              from Mumbai, Maharashtra
              Jan 19, 2015
              Resolved
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              Resolved

              In my wallet there was a total of 11249/- but on 12th january to my surprise my wallet was showing zero balance and when contacted the ccare they said that the amount is being reverted back to my card and will reflect in 5 working days in my bank account but today when i contacted bank they said no transaction is pending after that again i called ccare they are unable to give any resolution and extending the dates what happen to my refund money can you provide any update on that.
              May 12, 2017
              Complaint marked as Resolved 
              Verified Support
              Jan 19, 2015
              Flipkart Customer Care's response
              Dear Sharad, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
              Jan 19, 2015
              Updated by sharad dev
              My order id:OD[protected] for my Asus zenfone 5
              Verified Support
              Jan 20, 2015
              Flipkart Customer Care's response
              ​Tried calling customer no response, when checked the Rs 10,249/- refund from wallet to customer debit card on 19/01/2015 and it will reflect in customer debit card within 8 to 10 business days and informed same to customer in consumer complaint. Hence closing the case.
              Jan 20, 2015
              Updated by sharad dev
              Well I got a mail saying that the amount is reverted back to my debit card and it will reflect in 8 days I hope it will not get any further delay.
              Well I got a mail saying that the amount is reverted back to my debit card and it will reflect in 8 days I hope it will not get any further delay.
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                Nawaz akhtar
                from Hardoi, Uttar Pradesh
                Jan 19, 2015
                Resolved
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                Address: Kanpur, Uttar Pradesh

                This is with reference to order no.0D[protected].i would like to inform you that I have ordered abaya from flipkakt but size of my product is not up to mark.so I want you to replace it as soon as possible. Regards. Zainab Fatima.
                +1 photos
                Complaint marked as Resolved 
                Verified Support
                Jan 19, 2015
                Flipkart Customer Care's response
                Dear Zainab, Greetings from Flipkart.com! Order Id - OD[protected] We'll get in touch for further assistance on this shortly. Give us a bit time please.
                Verified Support
                Jan 20, 2015
                Flipkart Customer Care's response
                Spoke to customer, she claims that she has size issue and its not fitting to her and looking for bigger size. Informed customer that we already mentioned the size in the website and we not have any other size on this product and replacement also you will get the same product and customer said the you website is worst and call dropped. Hence closing the case
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                  PramodSurvase
                  from Mumbai, Maharashtra
                  Jan 19, 2015
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra

                  I had placed order for Nokia Lumai 730 on 13 Jan 15 and received it on 15 Jan 15. Within using for 20 mins i realised there is some issue with battery, it gets heated up significantly. So i raised a return request on 16th Jan 15, which was declined advising me to do some trouble shooting tips. In spite of performing the trouble shooting tasks, still the problem with Battery exist. It is getting heated up. I raised another return request which was declined immediately, without calling or knowing my concern. This is indeed very disgusting from a customer perspective that after spending 13000 Rs i am getting defective product and company is not ready to replace it. Please let me know escalation matrix to get this issue highlighted to Flipkart Management. and replace my product immediately.
                  Complaint marked as Resolved 
                  Verified Support
                  Jan 19, 2015
                  Flipkart Customer Care's response
                  Dear Pramod Survase, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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                    J
                    jai24in
                    from Gurgaon, Haryana
                    Jan 19, 2015
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    I had a bought aFlipkart where was offered 1000 rs EGV voucher with this product . When i called to customer service they told me it will be delivered after 40 days but after 20 days i got a voucher of 500 rs when i called to customer service they took a complaint and keep going on but no body bother to reply on my mail and customer service is keep disconnecting the call. When i asked them to take the product and refund my money still no body taking the responsibility . Whirlpool microwave from Flipkart where was offered
                    Complaint marked as Resolved 
                    Verified Support
                    Jan 19, 2015
                    Flipkart Customer Care's response
                    Hi Jai. Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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                      V
                      Vyom9111
                      Jan 19, 2015
                      Resolved
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                      Resolved

                      Address: Gurgaon, Haryana

                      I have ordered Asus Zenfone 5 & Amzer Back Cover for Asus Zenfone 5 A501CG..Order ID OD[protected] & OD[protected] respectively. While placing the order I was talking to the customer care executive of flipkart and at the time of making the paymnet, I deliberately asked him my concern which was - I am not seeing discount amount in the final cart..He said no worries, just make the payment and I will recieve 10% of the discount amount as a cashback in my account. I mentioned that I am doing net banking he said, go ahead and I willl recieve the discount amount back in my account..but as the offer is not valid on net banking I did not recieve 10% discount. Now I request flipkart to refund my 10% of the amount as I have made the paymnet after FLIPKART CONFIRMED THAT I CAN MAKE THE PAYMENT VIA NET BANKING AND THEN ALSO OFFER REMAINS THE SAME. But they are not refunding the amount and they are trying to convince me that I should cancel my current order and place a new one.
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 19, 2015
                      Flipkart Customer Care's response
                      The issus is escalated to the concerned team and we will update the customer about the resolution and close the complaint.
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                        S
                        sange92
                        Jan 18, 2015
                        Resolved
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                        Resolved

                        Ref: OD[protected] ​ I had ordered the GMAT Official Guide 2015 through flipkart. Although I received the subject book within few days but the book did not had the online pin to access 900 verbal & quant questions in GMAT website. The book had the plastic envelope which carries this pin and there is a similar paper which reads this pin provides you access to..., however the pin itself is not there. It seems to be a duplicate copy of the Official Guide 2015. ​ I raised a complaint through the website on 13.01.2015 however I had to urgently travel to Dubai meanwhile. I received a notification that the problem will be resolved by 16.01.2015, since then I am receiving notifications from Flipkart (Chaithra) that we are trying to contact you but are unable to reach you and I have many times told them that I am outside India and shared the international numbers. I have tried the customer service numbers thrice (twice on Friday 16.1.2015 and once on Saturday 17.1.2015) and told them that they can either contact me on my international numbers or they can share their number where I can call them back but none of them could give a satisfactory response and kept on saying the same story that a representative will call you back even though its an International number you will definitely get a call. Till date I have not received any call or response from Flipkart. My stay in Dubai may be longer. Kindly take it up accordingly with Flipkart. I am also notifying GMAC and Wiley about the same so that a relevant action is taken. ​ Hoping for a quick and prompt response. ​ ​ Regards, ​ Sangeet ​ [protected] ​ [protected] ​ ​
                        +1 photos
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 19, 2015
                        Flipkart Customer Care's response
                        The issus is escalated to the concerned team and we will update the customer about the resolution and close the complaint.
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                          H
                          Harmandeep Chahal
                          from Vasai-Virar, Maharashtra
                          Jan 18, 2015
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra

                          I have ordered a Sennheiser HD 218 Headphones from Flipkart worth 1500 on 12 December 2014. The Product was shipped to me on 18 December 2014, Order No - OD[protected]. The Product stopped working after 12 days . I couriered it to Sennheiser India Mumbai Office but there Technician Abhijeet Gore told me that this a fake and a forged product. He wrote everything in the mail and i forwarded the same to [protected]@flipkart.com. They told me that your issue will be resolved by 16 january then they extended it to 18 january 2015 . But still my issue is pending and nothing has been done in this regard.I have mailed each and every document from my mail id - [protected]@gmail.com to [protected]@flipkart.com. These cheap money making tactics and harassing loyal customers is a hard hitting blow to the customer satisfaction policy of the Flipkart. Stop looting people and have some courage to accept your wrongdoings.
                          Complaint marked as Resolved 
                          Verified Support
                          Jan 19, 2015
                          Flipkart Customer Care's response
                          ​Spoke to customer, he claims that he ​ordered a Sennheiser HD 218 Headphones from Flipkart. The Product stopped working after 12 days . I couriered it to Sennheiser India Mumbai Office but there Technician Abhijeet Gore told me that this a fake and a forged product. Apologized for inconvenience caused and informed customer that will escalate this issue to seller team and will warn seller regarding the same. Informed customer that will do refund and customer agreed. Hence closing the case.
                          I have made 10 calls to Flipkart Customer Care but still they are oblivious about what needs to be done. They just give me a new date and my issue remains unresolved. Sennheiser India has proved that the product delivered to me by Flipkart is a fake product and i have mailed the same to [protected]@flipkart.com for authentication purpose. But still Flipkart is sleeping
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                            koushiknandi92
                            from Kolkata, West Bengal
                            Jan 17, 2015
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal

                            maine ak dell ka laptop bag order kiya tha 15 january ko delivvery hua tha hum job products dekha o doublicate product hai dell ka original nehi hai mere ko soluction chaihiye koushik nandi kolkata phn: [protected] & [protected]
                            Complaint marked as Resolved 
                            Verified Support
                            Jan 18, 2015
                            Flipkart Customer Care's response
                            ​Spoke to customer, he claims that laptop backpack is not original and quality is not good . When checked the replacement is already in shipped status and informed same to customer. Hence closing the case.
                            maine ak dell ka laptop bag order kiuya tha
                            likin product job aya humne dekha douplicate product hai
                            humko soluction chahiye
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                              Priya Vallala
                              Jan 17, 2015
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              My refund of $69 were to be received by Jan 8th 2015 but still under process. Bad customer service people's response. Hanging up calls without even listening to the customer's version. Delaying the refund. Giving improper reasons to the customer.
                              Complaint marked as Resolved 
                              Verified Support
                              Jan 18, 2015
                              Flipkart Customer Care's response
                              Hi Priya. Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
                              my refund is unprocessed though the pickup of the product is completed and still no refund in my account.
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                                wilson.os
                                Jan 17, 2015
                                Resolved
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                                Resolved

                                On 26th November, I have ordered a smart phone MOTO G and my account was deducted RS 25, 998. Before place an order my account was deducted Rs.25, 998. Then I sent complaint to the flip kart and the bank to return my money. So far I did not receive my money back or the phone. I do request you please take up this complaint with flip kart and take steps to my money back. Details of my bank account details are follows: Name: Sanjay Wilson Bank: State bank of Travancore, Chemperi Branch Account no. [protected] IFS code : SBTR0000894 Mobile no.[protected] Email; [protected]@gmail.com
                                Complaint marked as Resolved 
                                Verified Support
                                Jan 18, 2015
                                Flipkart Customer Care's response
                                The issus is escalated to the concerned team and we will update the customer about the resolution and close the complaint.
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                                  siddhartha999
                                  from Delhi, Delhi
                                  Jan 17, 2015
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  very very poor service . i order zenfone 5 which was about to be delivered today. i received call from flipkart yesterday that i will receive my order by today and today in morning i received a mail from flipkart delivery boy RAHUL BHASIN ([protected]) from some EKARTL that sir we will deliver order by 7pm kindly ready money and that recived 3 call from him will i as in office that sir we are near you .i called him i told that i in my office u wait i am coming.and when i left my office an reached my home and called to the no at 2-3 pm, the delivery boy say sir i am to busy and i cant deliver you today and will try on monday.!! what is this. do you think we are so useless that we dont have anywork other than waiting for order for 6 days !! andy you delivery boy is so busy that he cant deliver after 2 pm even when your official time for delivery is by 7 pm.!! too bad service .other sites like amazon has far more better service than yours. so i have decided not to order anything from flipkart any more more over not let other to order from flipkart. i am writing complain to your senior n all regarding your servies.if you cant handle the order than why you take order.for your delivery service only i have to leave my office...now your officer ARON says sir wait for monday...means i dont go to office on monday also just because your delivery boy is tooo busy. too bad service...
                                  +1 photos
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jan 17, 2015
                                  Flipkart Customer Care's response
                                  Hi Siddhartha. Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
                                  Verified Support
                                  Jan 17, 2015
                                  Flipkart Customer Care's response
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                                    PramodSurvase
                                    from Mumbai, Maharashtra
                                    Jan 17, 2015
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra

                                    I had purchased Nokia Lumia 730 (Order ID: OD[protected] on 13th January 15, product was delivered to me on 15th Jan 2015, after using it for 10 mins i realised that the battery is getting heated up significantly. So i raised a replacement request with Flipkart. The Person from Flipkart who had called me was not ready to listen to my issue and behaved rudely. I want this defective product be replaced at the earliest and the person who behaved rudely should be taken proper action.
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jan 17, 2015
                                    Flipkart Customer Care's response
                                    The issus is escalated to the concerned team and we will update the customer about the resolution and close the complaint.
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                                      mukesh9144
                                      from Mumbai, Maharashtra
                                      Jan 17, 2015
                                      Resolved
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                                      Resolved

                                      Address: Kurukshetra, Haryana

                                      Dear Sir, This is inform to you that i have purchase the mobile phone on Date 31st, 2014 as Order numbe is :-OD[protected].now this is inform to you that as not more then 15 days has been passed. i am ask to flipkart executive person for changing the mobile as its mice is not working properly. but he said that this is not our duty so kindly solve this problem as i am facing lot of problem. an investment of mobile phone is RS.16, 762 i am paid .THis is your information and taking necessary action as soon as possible. Regards Dipanshu verma contact number :[protected] email: [protected]@gmail.com
                                      May 18, 2017
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jan 17, 2015
                                      Flipkart Customer Care's response
                                      Tried calling customer on '[protected]' and it was switched off. So sent e-mail to customer asking for alternate number to reach him and provide resolution.
                                      Jan 22, 2015
                                      Updated by mukesh9144
                                      kindly contact me on[protected] for complaint related.
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                                        I
                                        ipoonam999
                                        from Bengaluru, Karnataka
                                        Jan 17, 2015
                                        Resolved
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                                        Resolved

                                        Address: Indore, Madhya Pradesh

                                        Fwd: Order Confirmation - Your Order with Flipkart.com [OD[protected]] has been successfully placed! I want to register a complain regarding fake product. Here you can clearly see in both pics that- 1. In made in china label 'c' is in small letter and in original one it should be in capital. 2. Its just written micro wireless but in original you can see jbl on tour micro wireless. 3. Product I receive feels very cheap quality in touch.
                                        +2 photos
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jan 17, 2015
                                        Flipkart Customer Care's response
                                        The complaint is already escalated to the concerned team and will close the case after the issue is resolved.
                                        give me replacement or return

                                        Fake micro wireless JBL speaker - Comment #2105570 - Image #0
                                        Fake micro wireless JBL speaker - Comment #2105570 - Image #1
                                        Hi,

                                        Is your complaint resolved yet? If yes, what was the resolution? I received a fake one from Paytm.
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