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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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S
Shanmugaraj Balasubramaniam
from Delhi, Delhi
Feb 14, 2015
Resolved
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Address: Namakkal, Tamil Nadu

PL. CHANGE MOBILE PHONE IMMEDIATELY.BECAUSE NO ACTION DISPLAY WHILE CALLING TO OTHERS.JUST LIKE PHONE IS SWITCHED OFF MODE.NO DISPLAY APPEAR, SO THAT WE NOT GOING FOR SPEAKER MODE, CONFRENCE MODE, MUTE, HEAD SET. WIF IS ALSO ACTIVE. I THINK IT IS DAMAGED PC. SO CHANGE THE MOBILE PHONE IMMEDIATELY. OTHERWISE SEND SOME PERSON TO SOLVE THE PROBLEM.IT IS V.V .URGENT
Complaint marked as Resolved 
Verified Support
Feb 14, 2015
Flipkart Customer Care's response
Dear Shanmugaraj, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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    mukesh2015
    from Chennai, Tamil Nadu
    Feb 14, 2015
    Resolved
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    Address: Mumbai City, Maharashtra

    complaint for defective goods deliver sir i am practicing advocate of mumbai high court and have good reputation before my wife i had placed the order for special occasion of valentines day you had delivered the microwave oven whirlpool 20 ltr but i had check the only oven but stater kick for making idli is damage, the delivery boy didnt give us the opportunity to check the whole kit as he was in a hurry and hence i am unable to prepare the food so kindly reply in 24 hours in i had placed the order to give gift my wife for 14/2/2015 occasion but due to this i had suffer mental agony and i immediately contacted your customer care but after receiving the payment they refused to replace the same hence there is no use for purchase of the same in special occasion hence i call upon you to replace with in 24 hours the same in event i have no alternate to approach the consumer court for seeking damage of Rs 10, 00, 000/- due to your intentional misconduct my impresion before my wife is ruined and my whole vlentines day is spoilt. now she dienies to accept this gift as broken things cannot be gifts. and my sentiments are hurt which are priceless. i am ashamed of this misconduct. now after looking at this damaged gift my wife says she dosent want to stay with me as she considers this to be the cheapest approach towards her. my full marriage life is ruined because of your intentional piece. please replace the kit with an appology letter to my wife else i will have to claim damage claim against you in civil court as well as consumer court. a separate legal notice by speed post will be sent soon to your office.
    Complaint marked as Resolved 
    Verified Support
    Feb 14, 2015
    Flipkart Customer Care's response
    Dear Mukesh, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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      SUSHIL VASANT RAJE
      from Mumbai, Maharashtra
      Feb 14, 2015
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      Address: Mumbai City, Maharashtra

      I have been cheated by the company flip kart online shopping for sending me faulty mobile phone moto g second generation mobile phone. I had paid cash to the company. Now they are cheating and misleading us by refusing to replace the faulty mobile phone
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        Juveria Begum
        from Hyderabad, Telangana
        Feb 14, 2015
        Resolved
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        Address: Chennai, Tamil Nadu

        My order number is Order OD[protected]. I have received my shoes of size 43 but my order size was of 41 so I kindly requesyt u to replace the shoes u currently delivered with the shoes with size I hsve ordered .As soon as possible.Thanking You.
        Complaint marked as Resolved 
        Verified Support
        Feb 14, 2015
        Flipkart Customer Care's response
        Hi Prasanna, Greetings from Flipkart.com! I certainly understand your concern. Kindly get back to us with the following details so that the refund for your order OD[protected] can be initiated at the earliest - Account holder's name (Should be the same as registered for the order) - Bank name and Branch - Account number - IFSC - The Indian Financial System Code (also known as IFSC) is a 11 character alphanumeric code for identifying the bank and branch in which an account is held. This can be found in your cheque book or bank statement. As per the telephonic conversatation please contact Flipkart.com customer support on[protected] for further assistance. Awaiting your response.
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          Vankayala Kameswara Sarma
          from Visakhapatnam, Andhra Pradesh
          Feb 14, 2015
          Resolved
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          Address: Visakhapatnam, Andhra Pradesh

          I placed the order for Dinner set @ Flipkart.I received the product of incorrect specifications, so I cancelled the order and claimed for refund as per the guidelines specified by the site.The Customer Care asked my Bank a/c No. & IFSC Code for refunding the amount, I have given them, but they are'nt responding to my message and initiating the refund, I'm receving the message daily as I did'nt submit the details for initiating the refund.I contacted them many times, but they are telling the same that I did'nt send the details.I need action immediately regarding this.
          Complaint marked as Resolved 
          Verified Support
          Feb 14, 2015
          Flipkart Customer Care's response
          Dear Consumer complaints, Greetings from flipkart.com!!! Spoke to customer regarding the post, informed him that we will make sure the amount of Rs. 2650/- will be initiated by end of the day. Apologized for the inconvenience caused. >>>Customer further complains that he received a call from [protected] named Vishal from Flipkart.com who collected customers A/C no. card number and pin no. so that they will initiate the refund. Informed customer that flipkart.com will not ask for card no. or pin no. Informed customer to lodge a police complaint as it is a fraud call. Please have a look into the issue. Thank you.
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            sushila50
            from Chennai, Tamil Nadu
            Feb 14, 2015
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            Address: Chennai, Tamil Nadu

            I am really disappointed with the service especially with the repayment . I was asked to share my statement which is of no use. I asked them what is use of statement they me they will check with my bank and finally reverted me to contact the issuing bank. This should have been done at the first instance . Turn around time which they took to respond resolve to contact the bank was ten days. Stop annoying us and do not try to be oversmart and over play You are not going to help us any more. I decided and advised my family members not to buy from flip kart any more.
            Complaint marked as Resolved 
            Verified Support
            Feb 14, 2015
            Flipkart Customer Care's response
            Dear Sushila, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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              Jayant Pagadala
              Feb 13, 2015
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              Address: Mumbai City, Maharashtra

              I should say that your service is pretty poor, during the 2 day offer I was looking for a nice t-shirt and most of them are not my service area. I live in nevi mama and this is not the first time i am experiencing this type of problem Please see to it that you increase your sellers at this side of Mumbai also and not giving ads that are not reaching up to the mark.
              Complaint marked as Resolved 
              Verified Support
              Feb 13, 2015
              Flipkart Customer Care's response
              Dear Jayant, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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                Kapil Harwani
                from Hyderabad, Telangana
                Feb 13, 2015
                Resolved
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                Address: Hyderabad, Andhra Pradesh

                Now I got to know that flipkart is simply interested into pushing (not selling) products to customer.I feel you guys are not bothered to serve customers!!Why my return shipment is not picked up by ekart/flipkart - I want the answer!!When got no response from flipkart/ekart,
                called CS on 11th Feb at 11.00 hrs - they said someone will call back
                on 12th Feb before 1pm (though I fail to understand why do you guys need
                24 hrs to reply on complaints!!)Anyways that too didn't happen - no once has come back and I am being for over one week now!!Uttelry unfair!!Hope some one will hear this and respond!!
                Complaint marked as Resolved 
                Verified Support
                Feb 13, 2015
                Flipkart Customer Care's response
                Dear Kapil, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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                  Madhavan Rajkumar
                  from Ongole, Andhra Pradesh
                  Feb 13, 2015
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                  Address: Nellore, Andhra Pradesh

                  Transcend 16 GB Data Traveller is not working in Android, Smart Phones etc., Can I exchange It by Kingston 16 GB The Following shows you my exchangement product---- http://www.flipkart.com/kingston-data-traveler-3-0-microduo-16-gb-on-the-go-pend...
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                    manish_aaa
                    from Hyderabad, Telangana
                    Feb 13, 2015
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    hiii...my name is manisha, i had ordered one kurti from flipkart, they told me that they will deliver on 15th january. its been almost 27-28 days... and they are not refunding my money... i had called dem several times but they are not responding so i need help regarding this case... my contact detail is [protected]...as soon as possible i want my money back...
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 13, 2015
                    Flipkart Customer Care's response
                    Spoke to customer and she says that she is not aware about the order number or the phone number used at the time of purchase as it is her friend that placed the order. So requested to call back after 1 hour.
                    Verified Support
                    Feb 13, 2015
                    Flipkart Customer Care's response
                    Customer request to call back after 20 mins..
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                      Akanksh Sinha
                      from Gurgaon, Haryana
                      Feb 13, 2015
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                      Address: Gurgaon, Haryana

                      The Rubiks Cube was found disintegrated and broken on opening of consignment. It was delivered on 11/02/2015 6:33 pm by Bhuwan Chandra, order no. OD[protected], Fun Rally 2x2 Rubiks Cube. Just to remind, the consignment was already delayed by many days and has been delivered after personal followup. Please confirm when the new correct product is going to be delivered. Regards, Prabhat Sinha [protected]
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                        dadi.raghu9
                        from Guntur, Andhra Pradesh
                        Feb 13, 2015
                        Resolved
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                        Resolved

                        Address: Guntur, Andhra Pradesh

                        Sir My name is Lakshmi I have purchased Redmi 1s on 13.1.2015 my Order ID: OD[protected] & My Tax Invoice # BLR_WFLD[protected] Problem: Battery was not working plz take immediate action with regards Lakshmi [protected]
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 13, 2015
                        Flipkart Customer Care's response
                        Tried calling customer on '[protected]' and there was no response. So sending e-mail to customer asking to revert back if she needs a replacement or refund and closing the case.
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                          Padmalochan Behera
                          from Mumbai, Maharashtra
                          Feb 13, 2015
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          Hello,

                          I have purchased a lenovo laptop G50-70 through FLIPKART online today 13.02.15. I found some mismatch after received my laptop.

                          1- Warranty period is 248 days shown in my system, which is lesser than 1 year.

                          2- Received Laptop & Invoice from WS Retail in the invoice no Dealer Stamp/Seal in mail. But while registration for Warranty at Lenovo they not registering due dealer seal /Stamp is not in the invoice.

                          Please find my detail as below:

                          Lenovo laptop-G50-70 Model No20351
                          Order ID: OD[protected]
                          MOBILE NO-[protected]
                          EMAIL-mitu.[protected]@yahoo.com
                          Dealer Name- WS Retail Services Pvt. Ltd., Warehouse Address: Khasra No. 435, Road No.# 04, Lal Dora Ext. Mahipalpur, Delhi, Delhi, India - 110037

                          Kindly do the needful action.

                          Regards,
                          Padmalochan
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 13, 2015
                          Flipkart Customer Care's response
                          ​Spoke to customer, he claims that he checked with brand already warranty is over​ for 265 days and he want seal in invoice to cover warranty. Informed customer will escalate this issue to concern team. Hence closing the case.
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                            A
                            abby87
                            Feb 12, 2015
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            i have placed an order and made an online payment through credit card and they have delayed My shipment and each time i am calling the customer care they are disconnecting My call this will be the last time i will make a big purchse through Flipkart
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 13, 2015
                            Flipkart Customer Care's response
                            Dear Abby, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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                              karthik srinivasan
                              from Chennai, Tamil Nadu
                              Feb 12, 2015
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              I booked xiaomi MI4 vide order No.WSRP[protected] and received the same today afternoon (12.2.15). But the following accessories with the phone is found to be missing: 1. Earphone 2. Power bank please respond immediately. My phone No.[protected]. My mail id [protected]@gmail.com
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 13, 2015
                              Flipkart Customer Care's response
                              ​Spoke to customer mom, she claims that accessories are missing that is headset and power bank. Informed customer we clearly mentioned in website that​ in the box what all you get please check and with mobile you wont get the headset and power bank and customer agreed. Hence closing the case.
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                                Rupa Bose
                                from Delhi, Delhi
                                Feb 12, 2015
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                Reg : Order with Flipkart.com [OD[protected]] Mi4 16GB @ 19, 999/- Registered email Id [protected]@gmail.com Mobile No.: [protected] Mi4 16 GB mobile was received by me on 11 Feb 2015. As per Product Accessory List mentioned in Warranty booklet following items are included Earphone, Charger, Power Bank & Battery (scanned copy attached). Sorry to say in the box 2 items - Earphone and Power Bank were missing. Your customer care executives are saying that this mobile is without these items... Like charger even Earphone is the most basic requirement of a mobile phone. Exclusion of a basic item from such premium mobile is not acceptable. All branded and local mobile companies are giving earphone with the cheapest and highest value mobiles. Its like mobile without a battery & charger. Without mention charger, battery and earphone are expected with all types of mobiles. In fact Good Brands are giving additional items also like flip cover etc. If Mi is not giving the most basic item of a mobile it should have been mentioned in bold in product specifications in your website. When we are shopping online its your duty to make your customer aware of every detail of the product in writing.
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 12, 2015
                                Flipkart Customer Care's response
                                ​Spoke to customer, she claims that she bought Mi4 16GB and she didn't get the headset and power bank. She said that as ​ per Product Accessory List mentioned in Warranty booklet following items are included Earphone, Charger, Power Bank & Battery. Informed customer that its clearly mentioned that Brand accessories warranty details and if you purchased brand accessories separately then you will warranty for 6 months and they not mentioned all this accessories will come in box. Customer said that will further. Hence closing the case.
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                                  ajuajay
                                  from Delhi, Delhi
                                  Feb 12, 2015
                                  Resolved
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                                  Resolved

                                  Address: Nagpur, Maharashtra

                                  sir, I am Ajinkya Dhande, I was booked fila Legend Running Shoe at 8/02/2015 at 10:51pm But it was canceled by flipkart. They said that to me they will send conformation E-mail to me to conform product of devilry.and they also at 11/02/2015 said that the product has dispatch out for devilry product on way. But now at 11//02/2015 they are canned my order. I this they think customer are just stupid thing. So Regard you plz. give me proper info about that
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 12, 2015
                                  Flipkart Customer Care's response
                                  ​Called on this number ​[protected], he said that he not the person and it was wrong number and he complaint about Flipkart so sent email to customer asking for correct phone. Hence closing the case.
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                                    ramchandra joshi
                                    from Gulbarga, Karnataka
                                    Feb 11, 2015
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Hi..I HAD REGISTERED FOR LENOVO A 6000 SALE AND ON 2PM ITS SHOWING OUT OF STOCK...HOW IS IT POSSIBLE? I HAD LOGGED IN ONE HOUR BEFORE ITSELF...I was logged in one hour before on my account and as soon as the sale started at 2pm, I clicked BUY NOW, next second it shows out of stock...how is it possible within one second its out of stock?.. What is the use of registering for sale when its out of stock? What assurance you provide I get the phone on the next sale on Feb 18? Even tatkal tickets on railways don't get over so fast!!! Registering one week before and waiting for sale is waste of time... When only limited sets are available, u allow only limited registeration for the particular sale day and allow those who are really interested in purchasing... What's the use of allowing too many registration and showing its out of stock when the sale starts... This is not that I am purchasing for the first time on flipkart...have done shopping many a times.. This is too disappointing... Its better to do invite system for purchase
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 11, 2015
                                    Flipkart Customer Care's response
                                    Dear Customer, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
                                    When its OUT of stock at 2pm itself...how is possible to order...its waste registering for sale when no enough stock is available... If so is the sale allow purchase by invite system...it wil be better...
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                                      Senthil Kumar17
                                      from Coimbatore, Tamil Nadu
                                      Feb 11, 2015
                                      Resolved
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                                      Resolved

                                      Address: Coimbatore, Tamil Nadu

                                      Flipkart ID : [protected]@gmail.com Product : CANON MG 2570 INK JET Printer Problem : Scanner Not Working, Photo copy & Printer Error Occur Order / INVOICE DATE : 30-December - 2014 Received Date : 01-JAN-2015 Detail : In this printer have a problem and i'm not satisfied about your product Contact :[protected]
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 11, 2015
                                      Flipkart Customer Care's response
                                      When checked the product is in Post replacement Policy and please visit service center. Hence closing the case.
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                                        Piyush Chauhan B.Tech., Mechanical, IT-BHU, Varanasi (INDIA)
                                        from Delhi, Delhi
                                        Feb 11, 2015
                                        Resolved
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                                        Resolved

                                        Address: Varanasi, Uttar Pradesh

                                        Hello sir, I have ordered Sony MDR-XB30EXWCIN Extra-Bass Stereo earphones from flipkart but i received a pirated product, with very poor sound quality (not that of original one) .On requesting the replacement of this product, flipkart customer care assured me that it happened by mistake and they will ship back the original product. But the replacement that i have received is also fake. So i request you to please resolve this matter.
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 11, 2015
                                        Flipkart Customer Care's response
                                        Dear Piyush, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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