Flipkart Complaints & Reviews

I bought oneplus 50inch tv from flipkart.it delivered on 26 septemer 2022. installation alloted to 30 september 2022. the technician came to myhouse on 1 october 2022. he open the box. and check the product. the tv was damaged. he said we will claim from flipkart. i have rasied the complaint and created return request on 3 october 2022 in flipkart. the said within 72 hours our backend team reach out regarding this. but they are not contacting me. In 8 october my request was rejected. i don't know what to do.after that i have called flipkart support service. still i am not getting any response from flipkart

Order no OD[protected]
I have received the delivery of Motorola, Moto G 82 5G which I ordered, on 20th September (It was showing “out for delivery” as the status for last 3 days and I received it after a lot of delay). Upon opening the box, I found that the product was defective and I was told earlier by the delivery personnel to raise the replacement request. So, I had to do the same then and there only (Delivery person refused for open box delivery and assured me that in case any issue comes customer support will help me. My delivery was already delayed by 3 days and obviously I am not supposed to argue/fight with delivery people so I had no option but to comply). After that I had to go through so much of mental torture and my return/replacement request kept on getting cancelled from the backend, due to technical glitches (for example it kept on asking my FIR consent for missing items even though request was clearly raised for damaged item). My chronic inflammatory pain also flared up due to constant agony I was being made to go through by Flipkart on a daily basis. I still overlooked all those things and tried to remain helpful to Flipkart as much as I could. Finally on the last day of my return window my replacement request got approved and the product was shipped. On 29th of Sep it was showing me “out for delivery”. I tried contacting the delivery person multiple times to ensure my availability but he kept on rejecting my calls repeatedly. I still kept my patience as I was assured by customer care executive that I will receive my product by 3rd Oct 2022. Now on 3rd of Oct, upon waking up I received a message that my order had been cancelled, yet again (stating it was rejected during delivery, but in reality I was not even contacted once and delivery person kept on rejecting my calls repeatedly 3 days back, 29th Sep) and now my return window has closed as well. Now again after so much of effort I got my exchange request raised by specifying yet again that my speaker grill was damaged (I have proof for that but they raised issue as damaged accessory) and when delivery executive finally came for pickup (on 5th Oct) he told me that his app is not allowing him to pick up because the product was damaged. Seriously! The very reason I am requesting exchange because my product was damaged and I am getting denied that because of the same issue. When asked Flipkart support staffs are telling me to again cancel my order from my end and re raise the request. I am unable to do that due to technical error. I have tried contacting customer support multiple times but that has been of no use.
Also whenever the pickup request gets approved the wishmaster denies the pickup or does not even answers the phone call, and later I get message that my return has been cancelled due to denial of pickup or something similar. It has happened for more than 3 times.
They keep cutting my call after making me hold for 15-20 minutes. I have done everything I can in my power to give Flipkart all the chances to help me in the proper resolution, but it has been in vain and caused me a lot of trouble since then. As last resort I am again requesting via this medium to resolve my issue. Please I am kindly requesting here to help me with this. 1. I am an Officer in one of the biggest Indian Conglomerate and I was purchasing my phone for company business. All the time that is being wasted without the device is actually causing harm to my professional responsibilities. 2. Due to constant mental stress caused by Flipkart and its associated service partners my chronic inflammatory pain has flared up and I had to take courses of treatment of it. My Demand: I want complete refund with pickup of the product price in my bank account/original payment method along with the compensation amount in the form of Flipkart money or any other suitable form. This is the least I should be compensated for, as I have been made to go through a lot of troubles without any end resolution whatsoever. Also I have bought the product in sale offer and I might be buying the same model from some other platform/offline without the same deal I received earlier. So that difference easily comes around Rs 8000. So my demand is quite reasonable. I have been a loyal customer of Flipkart from a long time and a plus member and it is extremely disheartening to see myself get treated this badly. I am being forced to change my opinion and trust on the platform by being treated unfairly. I have all the documents and proofs of every problem I have stated that I have been made to go through by Flipkart and its Associated partners.

I booked a samsung phone from flipkart on 18 september, which was delivered on 24 september 2022.
When I opened the product in front of Delivery My, I found another Samsung phone to be delivered.The delivery boy said that due to not being in for the product not open box delivery, we will not take this product yet. You talk to the customer. Will pickup and update your product, not a customer. Will take about him. I talked to the customer. Your customer updated the pickup of my product and said product will be picked up refunded within 24 hour processed . You don't need to panic. After that my account got blocked. Now each call said wait 24 hours
have tweeted you 175 times and called you 70 times. Still you guys are not listening to my problem. When you call, say to wait wait 24 each 24 hours. Get my refund as soon as possible .
Payment method upi transaction ID[protected]
Amount 17750

I purchased a whirlpool refrigerator 340 L from FLIPKART with order id- OD[protected]. DATED – 22/09/2022 worth INR 25, 825 .The order was delivered on i.e. 27/09/2022.

When whirlpool technician reached my place on 01/10/2022 . After opening the box a Dent was seen on the back side of the refrigerator body which might have happened while shipping the product. The technician did not install the refrigerator and left it open like that with all packaging lying on the floor.

Then, I raised a return request on flipkart as per the return policy on the same day . After that I have been following up with Flipkart customer care twice on daily basis till today. They just extend deadline date just to approve the return request by cancelling and raising new request for me.

Disappointingly, till date no technician has shown up. Despite the constant follow up with the technicians the visit has still not happened and my replacement request is still not processed, due to which I am unable to use the product since the last 12 days.

I hope this issue gets resolved with a proper action being taken against the Flipkart & Their seller IWQNBecommerce who trick hardworking people into their malicious traps.

Please find the enclosed attachments as mentioned below & Looking forward to your early & positive reply.

I ordered a mobile from flipkart on 23rd September, was supposed to be delivered by 30th September, but not delivered due to some reason, after that was told to wait for three days (03 October). Today the mobile has not been delivered even on 03rd October, not delivered yet till date, I have complained to customer care multiple times on this regard but nobody have resolved.. Very bad experience with Flipcart 😠😠 Very disappointed...

I ordered a smartphone (pixel 6a) from Flipkart on 30th September (Order ID OD[protected] during their Big Billion Days Sale, as they showcased a big banner on their website for the Pixel 6a launch sale. My order reached my nearest hub in Ghaziabad on 4th Oct around 5 AM in the morning but it wasn't made out for delivery as the given delivery day was 5th October. On 5th October, I received a message pick up cancelled when no one tried to deliver to my home or even tried to contact me. I tried calling the delivery agent number 11 several times but no one picked up. I tried Flipkart customer support and the guy said "rest assured the delivery agent will try to deliver 2 more times before 7 PM" but no one came. I tried to contact Flipkart support again after that but as soon as the agents get connected and I explain my issue they either pass it to someone else or mark my issue as resolved. I finally called customer care and they told me that they will resolve this 10th of October and make sure my order reached me within the next 3 days. and to my surprise on the 8th of October, they cancelled my order without any prior notice, and without my consent. I tried contacting Flipkart support again, I almost talked to 15 different customer support agents that day and half of them either disconnected my call or marked the issue as resolved without giving me an answer after I explained my problem. and the other half told me that now the order is cancelled nothing can be done, please place a fresh order. But I cannot place a fresh order as the sale is no longer active and the phone is now out of stock for my pin code. I even tried to ask a customer support agent to connect me with their senior executive and at first, she tried to dodge it but when I got connected to a senior executive he also asked me to place a fresh order as the order was cancelled from the seller side due to error in packaging and hung up the call without listening to me any further.

As a resolution to my complaint, I would like Flipkart to provide me with my order or a Rs.25000 discount voucher for Pixel 6a. To make up for wasting my time, and my trust in Flipkart and its services.

Meri payment Puri Nahin I hai

My item is not delivering and it is 17 days ...i bought it on emi .if i cancel bank will bot return the intrest and the proceesing fee worth 500 ..please kindly take action against flipkart

I have ordered (Order ID - OD[protected] a Viewsonic monitor (Model# VX2480-2K-SHD) on 22/09/2022. The delivery date was 25/09/2022. On 25th September Flipkart informed me, the product will be delivered on 29/09/2022 definitely. But till 28th October the package was not despatched. So, I contacted Customer Care and they apologize and assured me the delivery by 4th October, 2022. The product was shipped on 03/10/2022. But on 06/10/2022 they cancelled my order without my concent. Then I contacted customer care and they instructed me to make a fresh order. But now the price is almost 2 times. After holding the order for 15 days, they are cheating custoomers like me.

Order Date 23/09/2022
Order No. OD[protected]
Product - iphone Mini-12
Did not received product yet after contacting flipkart many times. I think company management is not capable to operate such a big company.
Wants delivery of my product ASAP.

My item order id-OD[protected] has been cancelled without any rision and notification.i'm waiting for my parsal but my parsal is not dilvered me and my item is atomatic cancelled.

I have purchased HP laptop and when I received it, it has defective keyboard. As it was under return period till 2nd october, I have applied for return but due to some technical error it was not complete. When I called customer care they raised issue on 27th september but didn't provide resolution till today and now it says return period is over. But I have raised issue on 27th september and return period is till 2nd october ...
Please help and please provide refund for the defective laptop received...

Order ID OD[protected]
I ordered the product during the sale.
I received the package with the product box but there was no product inside. I went for refund process, it was cancelled every time. This happened for almost 3-4 times. Then 2 days back they the blocked my account.

My order cancelled by seller on 30th September but refund not issued till now.

I order poco m4 5g mobile but I received same but also screen damaged condition I request to flipkart to return my product and help me
Order id - OD[protected]
Delivery partener-- delihivery
Amount of phone- 11028
Please help me this problem and I request to all flipkart people and seller to help my problem
I have so many requested but no help
Please sir return my product and give replacement/ refund
Seller name- truenet commerce
But seller is good and also best
But flipkart is not good
Please help me
I pray to God return my product

Thank you sir/ man..

I had returned the product FMPP[protected] . the refund date is given as 6 oct 2022. But still refund is not credited.When I contact with Flipkart customer care service no one responding.I request you to take necessary action

I recently bought an O General AC from Flipkart and it included Installation.
I never got the installation done, but the status shows Completed.
Now, when I'm trying to reach for installation, I'm being asked for Invoice which is missing on app/ website.

I did not receive invoice on my e-mail address either.

Please help,

I cheated by flipkart they sent me potatos and close my issues please help

I click on a popup coming that there was an offer of iPhone only just at Rs.978 on Flipkart lite, then I clicked on it and then there was a payment gateway.. So unknowingly I paid and the page got stuck no proceeding happened.. I lost nearly 1000 rps which was very important to me... And please I want my money back, please I am requesting you guys.

It seems like a fraud to me, I had ordered a Casio edifice watch from Flipkart(seller name : wizrob fashion). It was supposed to be delivered by 11th October, today is 9 th and still it hasn't been shipped, it seems like a fraud, either the big billion sale is fraud or the seller wizrob fashion is a thug...