Flipkart Complaints & Reviews

Hi there,

I received a defective product. I am highly disappointed with the Flikart service this time. Although, there was a seven days return policy and it was till 24th December 2022, but I was not able to use the return option. I tried to connect with the Flipkart customer care and they are guiding me to call Motorola customer service rather than providing any solution. Please do the needful.

Hi there,

I received a defective mobile in which I am having voice issues. I am highly disappointed with the Flikart service this time. Although, there was a seven days return policy and it was till 24th December 2022 i.e. till today, but I am not able to use the return option. I tried to connect with the flipkart customer care and they are guiding me to call Motorola customer service rather than providing any solution. Please do the needful.

Hello Team,

My Flipkart account has been blocked by Flipkart team without any reason so kindly unblock it asap. My registered mobile number is [protected].

Regards,
Rohit Kumar
[protected]

I never faced such a very bad experience from any other online purchases before rather than this, I was ordered one automatic washing machine from Flipkart on December 8 2022 ( Order ID - OD[protected] The purchase was prepaid and amount of Rs: 22590 and 200 Super coins has been deducted from the account same time. Until Today (24-Dec-2022) order status is still on Pending Due to the reason showing Payment not Confirmed from Bank. I already Spoke with Federal Bank regarding this and they said amount of 22590 is already sent to the Merchant (ARN-No of Transaction given from bank) and if Merchant raise a refund request only they can refund the money. I called 10 times between these days with the Flipkart Customer care service ; they always face technical issues or not ready to transfer the call to higher end department. Always getting the same reply within 24hrs to 48hrs i to receive a call back from Flipkart concern department. Still no response. I supposed Flipkart had a better customer care department. I look forward to hearing from you and to the resolution of this problem.

Order ID:- OD[protected]Seller: Aman online
Order placed:20th November
Product: Minimalist 10%, Vitamin C serum
Complaint: Duplicate product received without brand packaging which was not replaced or returned, even after multiple requests many times
I placed this order a month ago and have requested multiple
replacements/returns, for a month the next date was given, and although the seller was canceling the order, again and again, no one came for pickup or replacement. Now, after a month customer care executives are saying, we do not have a facility to return/replace it anymore.
I want my money back, you take this order, I do not want to risk my health with a duplicate product, it's untouched it now.
The behavior from Flipkart was unacceptable. Its Flipkart who allows the seller to sell any product, but customers like us bear the cost and consequences.

Order ID:- OD[protected]Seller: Aman online
Order placed:20th NovemberProduct: Minimalist 10%, Vitamin C serum
Complaint: Duplicate product received without brand packaging which was not replaced or returned, even after multiple requests many times
I placed this order a month ago and have requested multiple replacements/returns, for a month the next date was given, and although the seller was canceling the order, again and again, no one came for pickup or replacement. Now, after a month customer care executives are saying, we do not have a facility to return/replace it anymore.
I want my money back, you take this order, I do not want to risk my health with a duplicate product, its untouched it now.
The behavior from flipkart was unacceptable. Its flipkart who allows the seller to sell any product, but customers like us bear the cost and consequences.

Dear sir,
My order id is OD[protected] of avita laptop which stopped working nd still it is under warrenty and customer care support of avita also stopped working still flipkart is selling thier product with two year warrenty nd I have complained fo More than 15 days I have contacted so many time but flipkart not given a single satisfactory answer till now they use to tell me that they are working will help me just wait they harrs me mently so much I can't ecplainplease help me I can so email call recording and incid nt which I lodge.
Contact no [protected]
Email [protected]@gmail.com

20 Din ho Gaya hai Delivery hi nhi Karte hai Smartwatch ho Ghuma rhe hai 20din Se
Please Fast Delivery

Dear sir,

i am unable to login my flipkart account i forget my password
i login my account but no otp come my mobile number [protected] but otp unable come i think somebody use my account my sir solve my problem

My name is prabjyot and i am a flipkart plus member with you I am unable to use your account as i want to update my new number.I have escalated my concern in twitter also i have not got any response from your end.

I placed an order as birthday gift for my sister for hp laptop on 15th dec 22 with order id : OD[protected] and promised date of delivery was 20 dec 22 and i waited patiently till the date but on the said date neither delivery executive visited my home nor he called me. When i called in the afternoon him then he said he will come in the evening. When i called him in the evening then he said he will come tomorrow but that also passed. Next day he didn't picked up the call. Then i called customer care and then they said i will get product by the endo f the day and raised the issue. but all in vain and fast forward to 24th dec . morning i received message that order is cancelled and refund is issued.
On 23rd i received call from delivery hub which is 20km away from my home to visit their warehouse and collect the order as their executive don't know how to do laptop exchange.
So in these 9 days, customer placed order, waited and paid money via credit card so cc will charge processing fee, EMI charges which customer will pay to bank without any mistake.
Moral of story: Flipkart does not care about customer time, money and losses. They will harass you mentally and financially. They will come with discount during sale and will cancel the order. This will boost their website traffic and no. of sales and transaction. In the end, customer has to suffer. This is Flipkart dirty trick to lure gullible customers in the name of discount and sales.
So guys please be aware from Flipkart. Better move to amazon if you want peace of mind and good shopping experience. Don't fall in their trap i.e. Rattrap

Hi, I have purchased a bed from
Flipkart and didn’t receive installation service till now. It’s been 5 business days. I Ordered the bed on 18th December by seeing delivery and installation will get completed within 2 days, the bed got delivered on 19th December and today's date is 24th December and I haven't got any update on installation. And also the delivery team instead of delivering the product to 1st floor kept the product in ground floor corridor which is directly exposed to sunlight and may get damaged if rain comes and delivery team also mentioned delivery will be done in one day so its not going to have any problem.

And also customer care team is also not responding properly. I got contact information from Flipkart for installation person but he will never pickup the call.

I am complaining flipkart to give us installation asap.

Reach out me on this number for installation: [protected]

I didn't received my order yet FMPP[protected]

Hi i had recieved a delivery incorrect, missing item order recently in Flipkart, upon raising complaint on the Flipkart customer support my account has been blocked because the seller is trying to scam and the seller had blocked all retur requests automatically so that none of the requests go through and eventually my account got blocked today because of that. I need my account back, it's too valuable for me I have been using it for many years now and this happens to people like us

Recently flipkart started to charge an amount in cash on delivery (COD) in the name of handing fee, whenever i order anything together the so called fee increases. I want you to please stop this, this is a extra charge that flipkart charges to us, first is delivery charges and second is this handling charges. If you can't able to stop this charge then you have to make a rule that every customer that pay online their bills they get extra discount. Just like COD extra charge then online payment extra discount.

Thanks

I can't seem to add/update my phone number to my account. That option doesn't even seen in my mobile web&app version. But, it's available in desktop web. Bt, then again when i try to add/update my phone number after entering the otp and password it says 'Unable to update email id/mobile number'

I have ordered a dress for my sister and I got the package empty. I have tried 3 to 4 times to customer care but they said the seller had been rejected but I got the package empty i want refund of my order to my source of payment

Hi,
I can change my mobile number, , the OTP will send missing mobile number, , so can't change my mobile number, so help me how to change my new mobile number.i can tring to call coustomer care any time busy only, , mail it than not response, ,

Hello sir,

we have ordered a mobile phone ( REDMI 10 (Midnight Black, 64 GB) (4 GB RAM) to flipkart on 13 Dec'22 (against order id-OD[protected], but when we received a box from delivery boy 15 dec'22 found that it was not ordered product another mobile which was badly damaged and charging cable was missing, only one adaptor ( new ) in the box only .

and i have recorded video while the open box .

please check and take action on this . asap

for such a reputed brand don't expect such blunders..

my order id: OD[protected]

Regards,
Bandhan Panday
mo- [protected]

Hello sir,

we have ordered a mobile phone ( REDMI 10 (Midnight Black, 64 GB) (4 GB RAM) to flipkart on 13 Dec'22 (against order id-OD[protected], but when we received a box from delivery boy 15 dec'22 found that it was not ordered product another mobile which was badly damaged and charging cable was missing, only one adaptor ( new ) in the box only .

please check and take action on this . asap

for such a reputed brand don't expect such blunders..

my order id: OD[protected]

Regards,
Bandhan Panday

mo [protected]