Flipkart Complaints & Reviews

I purchased my new PEBBLE COSMOS ULTRA Smartwatch from Flipkart today but i am not getting any option to download invoice and i even didn't recieved through my registered email, as i need to register my product on offical pebble website for WARRENTY CLAIMS in future. It is in accepted from such a big company.

I purchased an HP NeverStop 1200nw Multifunction printer and it got delivered on the 27th of September 2022. Having unpacked it I found the following issues with the printer.

1. The original HP carton was torn and damaged. The printer has scratch marks and damage. The printout was faded and the print quality was extremely poor.
2. I contacted HP customer care and they informed me that the Warranty for the product had already expired. They also mentioned that the seller “Sri Ramana Solvex Private Limited” is an unauthorized seller of Flipkart and they will not update the warranty. Which means the printer I just bought is worth nothing.

I immediately initiated a return request with Flipkart. The Flipkart customer executive contacted the seller and the seller agreed to take the printer back. And return request was accepted on the 5th of October. From the 5th of October to the last day of pickup which was on 10th, I called up Flipkart’s customer care multiple times to complain that the Wishmaster was refusing to come and collect the product for return. On the 7th a Wishmaster named Kiran (ph: [protected]) did arrive at my house, inspected the product and said it was too big to be carried on his motorcycle. And that he would arrive the next day at 10 am and collect the same. No one ever turned up. Even repeated calls to Flipkart’s customer service were futile. They said they have escalated the issue with Ekart and that they couldn’t do anything further about this. The product has never been picked up to this day.

On the 11th of October, I receive a message from Flipkart that the return has been canceled. I do not understand why or who initiated a cancellation! On enquiring with Flipkart customer care, they did not have any idea either. All they could do was reinitiate a return once again! On the 15th of October, I get a message from Flipkart they have now completely canceled my return request.

I want the product taken back by Flipkart and my money returned.

I ordered a product from Flipkart on 4TH OCT 2022 and it’s promised delivery date is 11TH OCT 2022 but it’s been 4-5 days of delay of my order and I complained several times to Flipkart customer executives they just say that it will reach you today .. I had paid the full amount why is this order delay and they aren’t resolving the issue ..
My experience with Flipkart is the worst experience
Here are the order details:-

Ekart Logistics - FMPP[protected]
Your item has been shipped.
Tue, 4th Oct '22 - 4:52am
Your item has arrived at a Flipkart Facility
Tue, 4th Oct '22 - 4:48am- Farukhnagar
Your item has left a Flipkart Facility
Tue, 4th Oct '22 - 6:15am- Farukhnagar
Your item has arrived at a Flipkart Facility
Tue, 4th Oct '22 - 11:54am- Gurgaon
Your item has left a Flipkart Facility
Tue, 4th Oct '22 - 8:43pm- Gurgaon
Your item has arrived at a Flipkart Facility
Thu, 6th Oct '22 - 8:43am- Fatehabad
Your item has left a Flipkart Facility
Fri, 7th Oct '22 - 4:56am- Fatehabad
Your item has arrived at a Flipkart Facility
Fri, 7th Oct '22 - 7:43pm- Yakubpur

Hello sir

I purchased a watch in the Flipkart worth 1349/- and after few days I got a call from Flipkart customer service and they said my watch is lost in the shipping by delivery partner and they said my amount will be refund and again few days later again I got a call from the Flipkart and they said it has been cancelled by the seller. In this case how can I believe what was happening here. And after the watch price increased and also it is in out of stock this is the first issue

And again I ordered 2 pairs of slippers worth 203/- but I received only 1 pair of slippers. Same here they are not responding properly

Here I lost my valuable time and also I didn't get proper channel and not received orders. Kindly have a look and justify me sir

I have ordered a smartwatch but I have received a different watch which is not working at all. I need to have to original Invoice/Bill of the watch I have received or Please return the item.

I ordered a mobile in flipkart on 30 Sep and it showed delivery time 13 Oct.
The order shipped by seller on 8 Oct and reached my nearby hub on 11 Oct.
To confirm about my product, I chatted through their Service help chat on 11 oct and 12 oct
they confirm that the order will be delivered on 13 oct and they assured me
But on 13oct, I contacted them they informed it will be delivered by 7pm when I call, they said by 10 pm the order will be delivered I waited and again asked will it arrive or not because the delivery no was not available
they assured it will be by 10 pm
But at 10 pm they called and said it will arrive tomorrow,
they sent me a message saying it will arrive on 14th oct
again, after that they said it will arrive by 18th
however, the delivery date is 4-5 days normally, but my delivery was 13 days, but after the long delivery time they still delayed when I called them asking about the progress of the complain of delivery issue they are not responding, I PAID FOR PRODUCT ON THE TIME OF ORDER
please help regarding the issue THEY WASTED MY TIME BY NOT PROVIDING CORRECT INFORMATION

[Cancelled] Return request has been canceled by the seller [Order ID: OD[protected]],

They've sent a Defect item & not ready to solve a problem, they Blocked the account,

Now not ready to solve my problem. After calling several time as well not ready to accept their mistake

I had filed 3 complains in flipkart customer support on[protected] afternoon but instead of looking into my complains, flipkart team had blocked my account in the evening on the same day ie.,[protected]
Hence immediately around 9 pm i contacted customer care to know, why is it so. They could not tell me the reason for it but they registered my concern and said that on or before[protected] the concerned team will contact me for it. After waiting for the expected time frame, every single day i call customer support and tell them the entire story, they say that they are escalating the matter and within 24 hours the concerned team will call and mail me along with the resolution. Like this they are just postponing the matter from[protected] to 14 to 15 to 17 to[protected].
During this time frame, i wanted to return an item whose 7 day return policy is ending today but since my account is blocked, i was unable to put it's return request

Ordered Oneplus Nord CE 2 Lite Amount Of 20026 Yesterday they comes to deliver my orders i have paid full amount without any doubt. While i opend percel i found there are no mobile, there inserted Loreal Hair Syrum 80gm instead Of Mobile Phone.

I raised returned request by calling customers care they raised, After 2 hours raising return a mam from concern team called me and said wait 24 hours we will solve this for you.

But after some hours at 10:21pm same days i got return rejection mail reason Courier provider Confirmed product delivered intact conditions.

Here is problems, i also ensure that Percel was intact times of delivery, I have recorded Unboxing footage also, also tweet Flipkart support by attaching unboxing footage but still not refunded my money. Pleaee do take legal action on it and refunded my money.

Huge loss facing on flipkart purshace Via big billion sales.

Orders id -OD[protected]
Return id -[protected]
Flipkart register number -[protected]

shipping addresh :ANKITA MAITY

CONTAI ARBIND STADIUM

CHOWRONGI MORE PUNJAB SWEETS, MAIN POST OFFICE

Contai

West Bengal - 721433

Check attaching snapshot and refunded my money.

I have ordered a sofa set on 24 sept 2022 via order id OD[protected] through flipkart app which was scheduled to be delivered on 7 oct 2022 but is still not delivered. Strange is the product left for the shipment on 3rd oct 2022 but after that there is no tracking for the same. Customer support is also clueless about the whereabouts of the product and claims that they have a technical glitch to track this product. I have been cheated by this fraudster company who has taken the money in advance on 24 sept 2022 but is unable to either deliver my product or even track my product. Kindly resolve this issue at the earliest.

I ordered Realme Air buds 2 from Flipkart and I got the delivery on 30 September but the item was not working properly so I ordered replacement and The delivery date of replacement product was of 9 October so the delivery boy came on 7 October for delivering replacement on that day I was not present to collect order so I told him to come again on 9 October since then the item is showing at nearest hub but it is not delivered yet and I told this to Flipkart customer care they are just extending the date first the told me that the problem will be solved by 14 October and on 14 October they told me on 19 October

Sir I am Anamul Miah.I beg to say that Someone who order parsel for my name and my address and my phone number. Actually I am not Orders any products.recently 9th October I was received a product of T-shirt MRP-229.
Sir please help me and slove this problem and block this fake Account.
Ph -[protected]/[protected]
Name-Anamul Miah

I bought a smartphone from Flipkart on 27th September 2022, order id: OD[protected].

Order was placed on emi but full amount got billed in my billing statement i.e. purchase was not converted into emi.

Now i have to pay full purchase amount although i opted for emi and order details shows the same.

As bill got generated today and full amount was billed, who will take responsibility for this?

My Flipkart account has been blocked.so I'm unable to login my account and i have an product issue also...

Many times mail to Flipkart but noo response from Flipkart team side.so kindly unblock my account for me

Mobile number:[protected]
Mail id: [protected]@gmail.com

Kindly contact me and solve my problem as soon as possible by tomorrow
I will contact another mail id to Flipkart. they will contact for that number and The back end team person will contact on October 10 they will tell verification team persons will contact you and short out problem within 24 hours...but nooo response from the team side the team service is not satisfied for me

So, kindly solve my problem and unblock my account

I'm many times mail and call to Flipkart but noo response soo only I will write this mail for you

Sir i have ordered a bicycle on the date of 23/ 9/22.. the date of delivery was 4/10/22..but they didn't delivered on that day... and they didnt explained the reason of late delivery.. after 11/10/22...they said your delivery will be on 14..after 14 they said 15/10/22 now they are saying 19 will be your delivery date... they didn't gave me any reason... I called costumer care they said have some patience we will deliver as soon as possible...they have no cancelation option on their website...my money got stuck..i think it is a fraud case sir i am helpless here please help me..

Am a girl from a middle class family, and I am a student. I was thinking to take the phone for a long time, but it was late to collect money, Flipkart had a big billion sale going on, so I created a new account on Flipkart and took money from my father and booked the phone Oneplus Nord CE. 2 Lite 5G Mobile Amount of 20026.The boy who came to give the parcel first asked for money and then left with the parcel, I quietly came home with the parcel when I opened it and found there was no mobile, instead of mobile he gave me Loreal Paris 80gm Hair Syrum and took the whole money wrongfully.

I have captured also unboxing footage.

I made a return request but flipkart still not refunded my money much more struggle.

I want it to be severely punished, a poor girl's dream, it is not right to put her in danger with this kind of hard money.

I request to refund my money and take action against flipkart not to deal with anyone.

Order id -OD[protected]
Return id-[protected]

After raising return request they called me 4:27pm today they said wait 24 hours we will help you, but i got return rejection mail some moment ago.

How they can rejected my return request where item was missing, take legal action on it and refunded my money.

Really disgusting platform flipkart

I ordered puma rs shoes and I received another puma shoes which is completely different and after that I requested a return and they told me to wait till3 days and after 3 days i called them and they told me to wait more 2 days and then somehow my return request got rejected, Now what should i do, i call their customer support but they tell only one thing “sir pls wait for 24 hours” i am really pissed because of this, pls solve my issue fast as soon as possible

Ordered Samsung hwa67e/xl sound bar in big billion days on 22-09-22 for rs24000/ got delivered on next day itself on box product is mentioned made in Vietnam but inside the box the product is mentioned made in China. Immediately I requested for refund they delayed untill 30-09-22 and said refund rejected. The product which they sent was not satisfied and why I have to use forcefully. I want my money back i dont want to use their product.
2. Given replacement that product also same china made and not up to the mark. Instead of giving refund they are forcing to accept with replacement. There is no correct matching specifications to what they shown in the pictures. I want my money back take this garbage product no use for me. And people who're reading don't buy in flipkart.

I am a girl from a middle class family, and I am a student. I was thinking to take the phone for a long time, but it was late to collect money, Flipkart had a big billion sale going on, so I created a new account on Flipkart and took money from my father and booked the phone Oneplus Nord CE. 2 Lite 5G Mobile Amount of 20026.The boy who came to give the parcel first asked for money and then left with the parcel, I quietly came home with the parcel when I opened it and found there was no mobile, instead of mobile he gave me Loreal Paris 80gm Hair Syrum and took the whole money wrongfully.

I have captured also unboxing footage.

I made a return request but flipkart still not refunded my money much more struggle.

I want it to be severely punished, a poor girl's dream, it is not right to put her in danger with this kind of hard money.

I request to refund my money and take action against flipkart not to deal with anyone.

Order id -OD[protected]
Return id-[protected]

After raising return request they called me 4:27pm today they said wait 24 hours we will help you, but i got return rejection mail some moment ago.

How they can rejected my return request where item was missing, take legal action on it and refunded my money.

Really disgusting platform flipkart

I am attaching Snapshot

I have ordered springtek matress of 72 x 48 x 6 inch size of the mattress but they have delivered me a smaller size mattress on 5th October 2022. I tried calling their customer care number they said that that are providing a replacement for the same. 9 days had passed but still they have no escalated my issue.