Flipkart Complaints & Reviews

My Flipkart got deactivated on 7th of oct and i received msg from whatsapp asking for otp to activate my account claiming that they are from flipkart and ended conversation saying that my account will get activated in 72hrs. Later today(10th oct) i activated my account and saw some one ordered laptop from my flipkart using my flipkart paylater and it also got delivered to an address in Bangalore(pin is 560049).phone numbers mentioned in the account are [protected], [protected], [protected], [protected]. IMEI number of laptop is K2205N0032802 . My registered email id of flipkart is changed to [protected]@gmail.com from [protected]@gmail.com and my registered mobile number is [protected].
I filed complaint in national Cyber cell and Police station.
please stop my EMI.

I had ordered Vivo mobile previously which I was supposed to receive on next day of Dussehra, I tracked the phone it came to the nearby hub but did not deliver even after two days hence I cancelled the order and recorded the phone on 10th oct which I was supposed to receive on 11th but again the same thing. Shipment comes to nearby hub but doesn't deliver for 2-3 days. Flipkart doesn't respond to my queries and concerns. I opted for prepaid order hence, my money is with Flipkart but I receive no product in return to it. Who will give me interest of my money for those days. Additional to it I wasted my time, I had urgent requirement as my grandfather stays alone at home he doesn't have phone. What kind of torture is this. Ekart the delivery partner doesn't entertain, Flipkart doesn't entertain. This is mental torture, financial torture, and waste of time.

Delivery agent nom provided by company isn't picking call since morning very frustrated

I bough airpod from flipcart on 23 sep and bought apple care extended warranty plan worth 2500 they send me airpod on 31 sewp and there is no plan of extended warranty with. i am calling regular for my extended warranty plan but they have no answer till today 12 october there customer excutive harrasing me and when ever i raise complaint they resolved it without resolation. plz give my 2500 rs as soon as possible becouse this is too much from your side

This is really unexpected and really disappointed by the service recently in this days my orders have been cancelled
If you people dont have stock why the hell you people will confirm the order my 3 orders cancelled its really bad service

Order ID -OD[protected]
Order ID -OD[protected]
Order ID -OD[protected]

After waiting for so many days and 1 day to go delivery then orders has been cancelled just a waste of time in shopping in flipkart comparing to flipkart amazon is best and better keep your sellers and sellers products with you I want my refund immediately thank you.

I had ordered two curtains on Flipkart from a seller called Houzzcode.

The seller charges Rs 100 per curtain as delivery charges and the package is always delivered torn. This seller has messed up all the orders I have placed.

For this order as well, the seller sent the wrong design and colour of the curtains, so I returned both of the curtains but have received the refund for only one. The invoice clearly states the total amount paid, which was 1888. They have only refunded 944 Rs.

I contacted Flipkart regarding the same on the 6th and they said that they would resolve it by the 12th. They keep marking the complaint as resolved, so I contacted them again today only to find out that they have no information regarding the issue. They have not even confirmed with the delivery partner whether they had received two curtains or one. All the customer executive had to say was "I am going to try and get this resolved". They re-opened the issue, but it is marked as resolved again. Within 10 minutes. With no solution. I have neither received a confirmation that they would be initiating a refund for the remaining amount nor have I received any other solution from Flipkart's end.

Order ID: OD[protected]
Order date: Sep 25, 2022

Order date 14th Sep. delivery 30th sep. installation promised on 2nd oct. till date have not heard from their installation teams . on raising complaints all they do is robotic apologies and ask for order details which has been provided atleast 23 times. surprisingly one fine day, a not so rogue man called up and to our horror said this is DIY meaning do it urself wherein the website at time of sales clearly indicated free installation. innumerable calls and escalations masde to helpline, all in vain. there is a visible breach of trust not to mention the mental agony last 15 days. order number OD[protected]... VERY POOR ACCOUNTABILITY AND STANDARDS OF SERVICE, ABSOULTE FEELING OF BEING CHEATED, I WANT SUITABLE PUNISHMENT AND COMPENSATION

Ordered Through Flipkart big Sell Grocery item total 27 Items Amount of 5951. They Delivered only 8 Items and Wrongly Taken Full amount by attaching invoice also total orders. I am really disappointed with flipkart grocery orders. There Junior Horlicks Pouch 10 Piece and Horlicks Classic malt jar 5 piece and Fortune Sunflower Oil 4 Piece Missing .Total 19 products missing received only 8 products of of 27 . I am requesting here please take action on it and refunded my money as soon as possible. the ordered was urgency for me and now struggle ! I have raised return request but flipkart rejected my refund Request Without Any reason really suffered with this fraud from best platform flipkart. Please do solve and refunded my 19 missing item balance.

finally I got 11 unit refund already.
and still 9 unit refund Return requested stage it's pending please take action on it and refunded my money.

Register flipkart mobile number [protected].

I ordered realme 100.3cm smart android tv (Order ID - OD[protected] during the Big billion-day sale but it is not working properly. It is unable to load the USB properly. For some USBs, it shows it is corrupted (but that USBs works properly on other devices) and for other, it loads USB but playing video from that freezes the whole tv, and even the remote stops working. The only way I can unfreeze it is by disconnecting the power supply.
I had requested a replacement from the Flipkart app.
First, they called me to discuss the issue and then a technician visited and checked the issue after checking for an hour he said that there is an issue and I will submit the report and it will get replaced and in the Flipkart app also it was showing that the replacement tv will arrive on 14 Oct but then after 2 days they canceled my replacement request stating that "hope our technician has resolved your issue".
As the replacement period was not over, i created another replacement request and as a part of the replacement process, your executive calls me but either not speaking a word or putting my call on hold for 10-15 minutes and then disconnects the call and gives me another call slot.
I don't know what to do here, it seems like they do not want to process my request and will cancel my request in near future blaming me for not responding and as the replacement period is over i will not be able to request replacement again will be stuck with this faulty product.

Hope you will look into this and get it resolved.

I have been a premium customer of Flipkart since years. This BBD sale I have bought a lot of products. But just after the BBD, all of a sudden all products are showing 'not deliverable in this pincode'. That's really irritating. Even the seller delivered me yesterday is also showing the same message. I have uploaded the ss of one such product which I bought during BBD and now showing can not be delivered. I have mailed in customer care, no reply. I have talked to the cc executive and was assured that the matter will be solved but still it is not. Please look into the matter asap.
- Tisha

A return pick up was scheduled on 11.10.2022 with tracking id FMPRO[protected]

The pickup was not done and instead I got a message that I want to keep the product.

The information is totally wrong and the delivery guy is fraud. I want to return the product asap.

I ordered combo of samsung galaxy s21 FE, samsung galaxy watch 4 and samsung 25W adaptor on 22nd September which never got delivered till date and were costed combined of 40K to me. Flipkart promised to deliver on 26th and 28th September but till date they are just sending my packages to different cities and there is no actual update on the same. Today morning they cancelled the watch from there end, after holding my money for so long now they're cancelling the items. Also the prices of the ordered items are higher now who's going to pay the difference if I have to buy it freshly?
Flipkart, ekart services are so bad that even local sellers perform better than them.
I hope they contact me asap before I proceed with the legal actions.

I ordered a iphone 11 128 gb in Flipkart by using 35000 on Flipkart pay later and 6519 by card payment. They delivered a product on October 5th 2022. There is no seal in the box. There is a seal only in the wrap cover. By checking the serial number of the product in apple warranty, the support remains around 3 months only. So the product was used around 9 months.
So I try to return the product. I made a return request and there is no option for refund. So I called customer care service and inform the same. The executive cancelled the request and placed a new request with the reason damaged item. The executive told me to contact after 9 am to talk to higher authority and escalate further to proceed fatser. I called to reach but they told call after 2 hours. After that They told me to wait around 11 days. I was waited on the call for 1.30 hours to talk to a higher authority person after that also they are not available. And made around 10 calls in a day. The next day an executive said that "you raised as damaged product so only your request was still in pending" and i cancelled the request and place a new request and intimate the executive that I need to go out for a business for 4 days and I am not available for the next 4 days. They didn't hear that and repeat the same script to wait till October 13 th 2022.
The next day they accept the return and called me for pickup. I clearly told the pickup agent that I was not available in the city and come back on Wednesday october 12th 2022. On October 10th, an agent called me for pickup and told that the return request will be cancelled if you are not handover. I said the reason and he told that I will reschedule for tomorrow.
On October 11th, i received a message for pickup before 7 pm, till 6.40 pm i didn't receive any calls, I called the agent and ask him for pickup, he said that I will reach the spot in sometime. Then only I committed my work out of the town for 3 days. But he came and went back by throwing a reason like I didn't pickup iphones. There are other agent to pick up this. He will contact you tomorrow.
Like this, Flipkart spoils my business and affect me mentally. Make me a mental depression.

And the seller, sold this product without providing a proper gst invoice to claim input. I think, the seller and Flipkart purposely avoid gst invoices to sell products like this in offer sales.

My Flipkart account has been someone has stolen the OTP and login into his/her phone, He/She is using mine Flipkart Pay Later continuosly can do nothing as Flipkart team is providing keep calm and mange the things. He ad ordered 2 mobiles and 1 smart watch
Doing so so much that I am litterily fed up of these things... Kindly help me out

Order ID - OD[protected]

I received mismatched and different product.
1.0 ton indoor unit and 1.5 ton outdoor unit so i decided to return or refund my order. So i select and proceed refund process but Flipkart is not take action for my query. Whenever i call customer service they say your issue will resolve after 2 days team is working on your issue but no action is taken. Flipkart is not approving my refund request not scheduling pickup date. I'm in big trouble kindly help my to get out of this issue. Please solve my query

I purchased Rin bar from Flipkart. When I received it I observed that mrp tag was not present. I enquired about the MRP in the local market and realized that they are selling this product way above MRP. I launched a complaint with them but they kept on closing it again and again. They are selling that product atleast 40% above mrp.

I have ordered Nike shoes with order ID - OD[protected]. I have received order on the 4th October, but when I opened Nike shoes box I found completely different company shoes which does not match with product specifications. So same day 4th Oct after 30 min I have raise return request.
In this return process flipcart asked me about my Aadhar card and product images. I have share all the details.
But on 10th Oct I got message that my refund has been rejected on the basis of courier service feedback.
Then I again open the refund request on 10th Oct. And again that request has been rejected

I have the recorded video of opening Flipkart package. Also after opening package I have already shown this wrong product issue to your courier boy as he was there next to my house. He said just raise return request.

Name - Sagar Banik
Registered Phone number - [protected]

Order id for Poco M4 pro - OD[protected]

Order id for Realme 9i 5G -
OD[protected]

Both the products were ordered on 23rd of september whose promised delivery date was 29th of September but later on it has been automatically rescheduled to 1st of this month that is october and later on when the product was not delivered on the promised date i raised a complaint and i was assured that both the products will be delivered on or before 6th of this month but it was not delivered later on i raised a complaint again and i am regularly told that the product will be delivered within 24 hrs. But no i don't see any progress.

The screenshots of the products are attached herewith for your reference.

Order id OD[protected]

Bought a skechers shoe on flipkart. But a different model of skechers was delivered to me. Raised a return request and submitted the photo of received product and 3 days passed, but no response. They asked me for a valid photo id proof. This is breach of privacy. We trust flipkart with our money but they can’t trust us. I have been purchasing from flipkart for 5 years. Very disappointed. This...