Flipkart Complaints & Reviews

I ordered a iphone 11 128 gb in Flipkart by using 35000 on Flipkart pay later and 6519 by card payment. They delivered a product on October 5th 2022. There is no seal in the box. There is a seal only in the wrap cover. By checking the serial number of the product in apple warranty, the support remains around 3 months only. So the product was used around 9 months.
So I try to return the product. I made a return request and there is no option for refund. So I called customer care service and inform the same. The executive cancelled the request and placed a new request with the reason damaged item. The executive told me to contact after 9 am to talk to higher authority and escalate further to proceed fatser. I called to reach but they told call after 2 hours. After that They told me to wait around 11 days. I was waited on the call for 1.30 hours to talk to a higher authority person after that also they are not available. And made around 10 calls in a day. The next day an executive said that "you raised as damaged product so only your request was still in pending" and i cancelled the request and place a new request and intimate the executive that I need to go out for a business for 4 days and I am not available for the next 4 days. They didn't hear that and repeat the same script to wait till October 13 th 2022.
The next day they accept the return and called me for pickup. I clearly told the pickup agent that I was not available in the city and come back on Wednesday october 12th 2022. On October 10th, an agent called me for pickup and told that the return request will be cancelled if you are not handover. I said the reason and he told that I will reschedule for tomorrow.
On October 11th, i received a message for pickup before 7 pm, till 6.40 pm i didn't receive any calls, I called the agent and ask him for pickup, he said that I will reach the spot in sometime. Then only I committed my work out of the town for 3 days. But he came and went back by throwing a reason like I didn't pickup iphones. There are other agent to pick up this. He will contact you tomorrow.
Like this, Flipkart spoils my business and affect me mentally. Make me a mental depression.

And the seller, sold this product without providing a proper gst invoice to claim input. I think, the seller and Flipkart purposely avoid gst invoices to sell products like this in offer sales.

My Flipkart account has been someone has stolen the OTP and login into his/her phone, He/She is using mine Flipkart Pay Later continuosly can do nothing as Flipkart team is providing keep calm and mange the things. He ad ordered 2 mobiles and 1 smart watch
Doing so so much that I am litterily fed up of these things... Kindly help me out

Order ID - OD[protected]

I received mismatched and different product.
1.0 ton indoor unit and 1.5 ton outdoor unit so i decided to return or refund my order. So i select and proceed refund process but Flipkart is not take action for my query. Whenever i call customer service they say your issue will resolve after 2 days team is working on your issue but no action is taken. Flipkart is not approving my refund request not scheduling pickup date. I'm in big trouble kindly help my to get out of this issue. Please solve my query

I purchased Rin bar from Flipkart. When I received it I observed that mrp tag was not present. I enquired about the MRP in the local market and realized that they are selling this product way above MRP. I launched a complaint with them but they kept on closing it again and again. They are selling that product atleast 40% above mrp.

I have ordered Nike shoes with order ID - OD[protected]. I have received order on the 4th October, but when I opened Nike shoes box I found completely different company shoes which does not match with product specifications. So same day 4th Oct after 30 min I have raise return request.
In this return process flipcart asked me about my Aadhar card and product images. I have share all the details.
But on 10th Oct I got message that my refund has been rejected on the basis of courier service feedback.
Then I again open the refund request on 10th Oct. And again that request has been rejected

I have the recorded video of opening Flipkart package. Also after opening package I have already shown this wrong product issue to your courier boy as he was there next to my house. He said just raise return request.

Name - Sagar Banik
Registered Phone number - [protected]

Order id for Poco M4 pro - OD[protected]

Order id for Realme 9i 5G -
OD[protected]

Both the products were ordered on 23rd of september whose promised delivery date was 29th of September but later on it has been automatically rescheduled to 1st of this month that is october and later on when the product was not delivered on the promised date i raised a complaint and i was assured that both the products will be delivered on or before 6th of this month but it was not delivered later on i raised a complaint again and i am regularly told that the product will be delivered within 24 hrs. But no i don't see any progress.

The screenshots of the products are attached herewith for your reference.

Order id OD[protected]

Bought a skechers shoe on flipkart. But a different model of skechers was delivered to me. Raised a return request and submitted the photo of received product and 3 days passed, but no response. They asked me for a valid photo id proof. This is breach of privacy. We trust flipkart with our money but they can’t trust us. I have been purchasing from flipkart for 5 years. Very disappointed. This...

I worked as delivery boy in Flipkart. They did not give my salary due month is September 2022. And also they told me not to come on job.

Ordered through flipkart big sell grocery item total 27 items amount of 5951. They delivered only 7 items and wrongly taken full amount by attaching invoice also total orders. I am really disappointed with flipkart grocery orders. There junior horlicks pouch 10 piece and horlicks classic malt jar 5 piece and fortune sunflower oil 5piece missing. Total 20 products missing received only 7 products of of 27. I am requesting here please take action on it and refunded my money as soon as possible. The ordered was urgency for me and now struggle! I have raised return request but flipkart rejected my refund request without any reason really suffered with this fraud from best platform flipkart. Please do solve and refunded my 20 missing item balance.

Register flipkart mobile number [protected].

Paid pay later amount it is not showing. I have paid already the paylater not showing this. It is showing like not payed

I have ordered Pantene shampoo from Flipkart. Product mrp is ₹65 but they have taken ₹187 from me. I have complained them but they haven’t resolved the issue. I m providing image of product and the invoice.

Name of the Company -flipkart, Product- grocery Order no-OD[protected] Date of purchase-24/9/2022 Amount paid –950 Should be deliver within 27/09/22 Register mobile no -[protected] problem details- I purchased a grocery form flipkart company after payment, I waited for given delivery time, Delivery timeline exceeds on 27th september, but till now product is not delivered to me. Any time when I contact flipkart customer service, they just told me to wait for the resolution without taking any action and also haven't seen any improvement in the order(no shipping or tracking details has provided).
I need my order at earliest.

My order is out for delivery twice, got sms too for the same with the number to coordinate with "Wish Master" (Such a fancy name" but call gets denied after listening to "Welcome to ekart and it may get recorded for quality ..." can anyone really help me with this? your customer care doesn't have a clue about ekart.

While purchasing the product, there was a offer listed in the Flipkart website that "Get Mi Wifi Speaker at Just Re.1" . The Conditions for this offer is, the customer can order this speaker for just Re.1 once the return period of the main product is over. In my case, I have confirmed with the flipkart customer care after placing the order on 22nd Sep and got to know that the said offer will be reflected on my account after the return period is over for the main product ie on 2nd of October. But I didnt get any updates after 2nd also. I have contacted Flipkart Customer care and complained about the same, they said the issue is escalated and will get resolved with in 6th October. B I was following up with these guys in a daily basis and they have no updates regarding the issue rather than asking me to wait till 6th October. And today the waiting period is over and they are telling me to wait for one more day that is ridiculous. Please look into this and if they are not capable enough to fix this issue, please arrange a return pickup for this main product and refund my money back

I have ordered iphone 13 on big billion day sale (22 Sep 2022) with full payment. After order confirmation delivery date given as 4th Oct 2022 but product is not delivered on that day.

I have raised an complaint against this issue to flipkart customer care so they have given new date of delivery as 6th Oct 2022. agine product not delivered on 6th oct. agine i have raised an complaint than this time they given date of delivery as 11th Oct 2022 still product is not delivered and its not yet shipped.

Same product get delayed by flipkart 5th time after i have made full payment and product is confirmed by supplier. Multiple times i have tried to connect flipkart grievance team, unfortunately no response from them.
Every time when i called to customer care they are telling me that we are looking into this issue but no solution is provided by flipkart.

Please look into this issue and provide some solution, i have made full payment for iphone 13 and almost 21 days completed but not received any positive feedback from flipkart.

I had placed the order as
Bharat Lifestyle Lexus Amron Fabric 3 + 1 + 1 Sofa Set on 23rd September 2022 and the promised the delivery by 7th October 2022 if I called to Flipkart customer service they are providing the order tracking id but the logistics name was not updated they are saying without logistics name how it will be generated the tracking id
Order I'd is OD[protected]
Now the date is 11th October 2022 still not delivered the order they are saying it was out for delivery but not deliver the product still they are saying some reasons and the amount also paid while placing the order

I ordered a Realme Washing Machine 7.5 kg by Flipkart but the delivery boy is not delivering that at my place instead he wants me to come to an address which is 7 km away from my address.
I wanted to ask Flipkart that why your delivery service is so pathetic?
I tried to complain against the boy on flipkart app but there is no such option in that!
Now, that person has delayed my delivery by 3 days. I don't know what will happen after 3 days.
He can even cancel my order and there is nothing I can do about it.
Can anyone from Flipkart team help me with this? Or else I won't order anything again from Flipkart in future and suggest my friends to do so.

Ordered Total 24 Items And they only delivered 5 items and taken full amount. There 19 items missing, and everytime return rejected without any reason i have submitted Consumer forum complaint for further action on it OD[protected].

Please take further action against flipkart and refunded my money.

Ordered through flipkart big sell grocery item total 27 items amount of 5951. They delivered only 8 items and wrongly taken full amount by attaching invoice also total orders. I am really disappointed with flipkart grocery orders. There junior horlicks pouch 10 piece and horlicks classic malt jar 5 piece and fortune sunflower oil 4 piece missing. Total 19 products missing received only 8 products of of 27. I am requesting here please take action on it and refunded my money as soon as possible. The ordered was urgency for me and now struggle! I have raised return request but flipkart rejected my refund request without any reason really suffered with this fraud from best platform flipkart. Please do solve and refunded my 19 missing item balance.

Register flipkart mobile number [protected].