Flipkart Complaints & Reviews

As seller keep on postponing the delivery i called Flipkart customer care for cancellation, as I don't have option to cancel from application side, after updating as cancelled from customer care on same night it was marked as delivered. Bcoz of this my prepaid amount got struck not getting my refund. Customer care guys keep on closing my issue without giving any resolution.

I purchased the product on September 27th 2022 and received it on 28th September evening. On September 29th, I charged 100% and used my laptop. Really shocked battery drained 70% within 45 minutes but in specifications it mentioned battery backup is 10 hours per charge. This laptop is really un-worth for the money which I have spent. I have used Flipkart pay later and converted into emi.

I have shared video proof of draining the battery. Within 30 seconds 1 percent had decreased.. I didn't even use any apps or watch videos. Very worst!!!

Called, Flipkart spoke with representatives and they troubleshoot the laptop on call itself, after it was done they couldn't put a request to return the product or even I was unable to put a request to return the product facing an issue like oops!!some error occurred. Please try again later.

Representative told me to wait upto October 2nd for a resolution. Once again I reminded flipkart, I have purchased the product through pay later and converted into emi. If the issue is not resolved within Oct 2 and the product is not returned. I will not pay the first emi on October 5th for this defective product.

After October 2nd no response from Flipkart, I have tried to reach Flipkart many times and even tried to put a return Request in to Flipkart before October 5 but it still shows as error message.

Even tried sending an email enquiry but received a response stating "Tried to call customer but no response and will call back within 24 hours".

Really I didn't receive any call from Flipkart.

After October 5th, they called and said the return policy is over for this product. I have shouted at them and transferred the call to a superior person in Flipkart. Their superior response suggested that I wait until 48 hours to return the product.

Still no one came to return the product. I am fed up calling Flipkart daily and telling different representatives about the same issues.

This is really not acceptable. Giving defect product to customer is really bad and even I called today to customer service but no response as they are saying return period is over and suggested me to wait 24 hrs to get call from concern team.

I have shared video proof of reducing charge as well as an error message while trying to put a return request in the app. I have tried my best in all levels. But still no response.

I'm just saying to all customers, don't trust Flipkart, I have purchased during a big billion day!!.. As they are giving defective products with very discounted prices. We are not fools to get defective products.

I am requesting Flipkart to return the product and return money back to my Flipkart pay later.

Note: I won’t pay my due this month and I can’t pay for defective products.

I have exchanged my realme 3 mobile with Samsung galaxy F13 and also paid 8728 rupees with mobile but in box I gotten bricks Inside box with mi old box, now company asking me for adharcard or voter Id card for refund, please support

My order is not delivered by flipkart
22sap22 i am ordering on flipkart and my delivery date is 3ed oct 22 but today 10oct22
But my order not delivered by flipkart no one can help me flipkart support customer service no help me no one knows about my order where is it so many times i call flipkart but no one help i m so stressful so plz help
I try to cancel this order flipkart say u r not elegable for this so what can i do

I have ordered on flipkart on 22 sap 22 and delivery date is 3 oct 22 but flipkart not delivered my order today 10 oct 22 but no one can respond me on flipkart suport customer service no one know were is my ordar i allready pay for my order but flipkart not delivered my order I never expect flipkart do this and theare is no cancel option Flipkart says u are not elegable for this ordar .

HI,
my Flipkart account has been blocked. I have reached your customer service but there is no response from your side. its been 3 months i am trying to reach you.

i bought a mobile phone through FLIPKART SMART UPGRADE PLAN.
ORDER ID:OD[protected]
MOBILE NUMBER:[protected]
my mobile has been locked for not paying the remaining amount.
i am not able to do payment. share me the link to my
mail id: [protected]@gmail.com
it's been 3 months I am trying to reach you.
I need to resolve my issue ASAP.
its been 20 days my phone has locked
i have rasied so many complaints every time they are telling me to wait for the techinical team they will contact you. its been 20 DAYS my phone is locked .
this is my 3rd complaint in ICCF but no response from them

Flipkart cancel my order without my knowledge, actual my delivery date is 10 oct 2022, but he called me on 7 oct 2022 for delivery but that time i had unable to pick up the product due to am at out of the station and i had request many time with customer care for provide the delivery person mobile number but they didn't provide me.and i got the information that he send the material through ECOM EXPRESS-[protected]
but this phone number pick up by lady who denied that she is not belong from ECOM Express.
and when i called with flipkart customer care then he said to replace the new order but the price of product increase by Rs. 1000 so how could i will by the same product higher the previous price.

So i want my product to delivery in my address.

Hi,

I've ordered Order ID: OD[protected]Product: Flipkart Perfect Homes Studio XXXL Classic Black with Pink Piping Teardrop Bean Bag With Bean Filling)
On Flipkart.com on 25th Sep 2022. During the payment, they mentioned the shipment will be on 3rd Oct 2022. But on 3rd Oct, Flipkart update the date of delivery to 10th Oct 2022 and On 10th Oct 2022, Flipkart again updates the date of delivery to 17th Oct 2022.
I tried to contact Flipkart support but they are just saying your concerns are raised only, Not doing anything else.
Really I was so frustrated with their service and customer care.

Please help me with the above mention issue.
Flipkart provides very worst services and customer care.

On 6th October I have paid my Flipkart pay later bill of Rs 378 through Google pay service. In my Google pay page it shows that the payment is done already but in Flipkart page it shows there is no payment done of this amount. And I have to pay again of Rs. 378.
I don't know where does the payment goes. But I want either refund me the amount or send it to them so that payment done can reflect on the page. And my transection IDs are attached below.
UPI Transection ID[protected]
Google Transection ID- CICAgJDiu-WnKA

I had placed a grocery order last month and cleared the bills of the same on 5th October..
But in that particular grocery order I didn't receive an item and another product received was a wrong item.
So I placed a return request and in the app it's showing that a refund was done for the missing item but the refund is going to Flipkart pay later not in my bank account.
Why should this happen when I had cleared my bills already?
I need the refund to be done in my bank account ASAP
Otherwise what's the point of showing off a refund when I am actually not getting my refund!

I received a damaged samsung 198L refrigerator from Flipkart and on placing a replacement request and multiple follow ups, the request was rejected.

Hello Team,

I have Purchased a Panasonic 1.5 Ton AC in flipkart with Order ID: OD[protected] on 23rd September. Its was expected to be delivered by 29th September. Since its not shipped still now. I contacted customer support from past 10 days continuously, Everytime i contacted they are saying it will be resolved by 24 to 48hrs but they are not able to resolve the issue. They are not giving proper answer/information about the delay in shipping. They are saying "due to unforeseen issues order was delayed". Today also i called to customer support team they are disconnecting the call after telling the issue.

Could you please take serious action on it and help me to ship the product as soon as possible please.

Account not open not check my previous orders and first time grocery 34 item I ordered and 5 + 5 + 1 + 1 item has been returned becoz they are recieved wrong flavor so I return. 10 return success and 2 rejected and I'd blocked without reason. Retrun flipkart policy so I recieved wrong flaver item so I return request submitted. Please open my account check previous orders. Every year spend 1 lakh rupess. Am premium customer from flipkart

Email id : [protected]@gmail.com
Mobile no: [protected]

I ordered two table lamps on 4th October during Flipkart sell on discount. Yesterday it was cancelled from Flipkart saying that expected delivery time is more. I contacted support agent then he said that I will have to place a new order that too without offer price. Then my question to Flipkart is why I waited for those days and what I got in return of that. Why offer is provided to us if they cancelled the product at the end. Now that product price has increased also. Very worst service, didn't expected.

I ordered two Kurtis on 30th September during Flipkart sell on discount. Yesterday it was cancelled from Flipkart saying that expected delivery time is more. I contacted support agent then he said that I will have to place a new order that too without offer price. Then my question to Flipkart is why I waited for 9 days and what I got in return of that. Why offer is provided to us if they cancelled the product at the end.

My awb number is[protected] through Delhivery courier company I ordered product on 23th September worth rs 3252 but don't received yet... I'm trying to contact each n every person but failing again and again...
When i call flipkart executive they failed to provide any satisfactory resolution . Kindly help me on this regard
My phone number is [protected]

My replacement order I'd was OD[protected] i have order jockey mens breifs large size for my father in law I got damaged product and wrong size seller send me the medium size after replacement also seller send me wrong size replacement also he send medium size i called flipkart customercare for replacement they are refusing to give replacement I dont want refund I want replacement please give me replacement

I have purchase mobile from flipkart as on 22 sep 2022 during BBD. As per flipkart offer if i purchased above Rs.80000 i will get discount of Rs.11, 125 including bonus, but i have not received discount as per offer. I have talked with flipkart executive multiple, but they are not solving my issue.

Order ID : OD[protected]
Amt : 98038

Flipkart delivered wrong item and when i raised more then two complain to customer care . They refuse to replace/return the item.

Dear Sir,
I placed an order for 5 Units of 'Nirvika 3pcs stainless steel handi cookware set with lid' on 28th september 2022. The order was delivered to me on 1st October 2022 at 7.17 PM but the box which was delivered contained only one unit of the product . However in the sticker on the box it was mentioned that the box contained 5 units.
I immediately contacted customer care on the phone and raised the issue. I have been told that I will get the amount of remaining 4 units which are short will be refunded back to the original source of payment within the given time.
Since 1st October when I lodged my first complaint which you rejected to refund, I raised the issue 3-4 times on phone and also by writing on the Flipkart app. Everytime I have been given some date to resolve the issue and you have refused to solve the issue before that date and rejected the refund. In every communication I requested you to investigate the issue explaining the whole matter very clearly and patientfully which recording is also available with me.
Despite all my efforts neither you investigated the matter nor given my money back is showing that you have malafide intentions and acting fraudulently.