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Flipkart Complaints & Reviews

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Updated: Nov 25, 2025
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J
joy sugandh
Sep 29, 2022
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I hade ordered google pixel 6A mobile But did'nt receive till now.I have ordewred the phone on 22 september 2022 the delivery is on 23 september 2022 i have called the customer support also but they are extending the dates i have almost waited for 1 week more but still now im not getting the order till now and the customer service is very very disgusting talking sarcasticly with the customer my order no is OD[protected]
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    PRAMIT DAS
    from Raiganj, West Bengal
    Sep 29, 2022
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    Flipkart grocery is cheating us. I have one scheduled grocery item order ID - OD[protected] ordered on 10th sep ) scheduled to deliver by 16th sep and after calling several times, they were unable to deliver the grocery basket. Finally i have asked for cancellation on 21st sep and they have promised to refund it by 24 hours. But still no refund has been initiated.

    Pls arrange refund of 3670 Rs immediately.

    Flipkart is calling everyday telling that refund will be initiated within 24 hours but days are passing by without any resolution.

    Consumer forum, pls help on this.
    Flipkart customer support has been notified about the posted complaint.
    Sep 29, 2022
    Updated by PRAMIT DAS
    Cancellation requested on 21st sep but still cancellation status neither updated nor refund initiated. They have asked bank details on 21st sep ( which already provided on the same day ) and assured to initiate refund by 24 hours. Still pending after more than a week. Worst service ever.

    Sep 29, 2022
    Updated by PRAMIT DAS
    Despite requested cancellation and refund of this order on 21st, still it's pending.

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      M
      munazir hassan
      Sep 29, 2022
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      I recently ordered Puma sneakers in sale for 2729 and it showed delivery on 26 september and then on 28th but still not delivered and showing pincode address mismatch. Please help me in getting this product and deliver it soon otherwise it would be costly. The customer care didn’t even care about costumer and were rude except the girl.Don’t cancel my order without attempting delivery as this thing is fraud with customers during sale
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        S
        Sourish Datta
        Sep 28, 2022
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        18th September (Saturday) - Ordered Realme Watch 2 Pro IN SILVER COLOR, Paid Rs.2799 + Rs. 69 for Extended 1 Year Warranty

        19th September (Sunday) - My mother received the product as I was not there. Flipkart packaging and product case are all intact as it was not opened.

        20th September (Monday) - I opened the Flipkart packaging and saw that the product arrive in BLACK COLOR. Without opening the product, I immediately opted for a refund. I was forced to open the seal and the product packaging to take photos of the product intact with all its accessories, by the Flipkart Customer Service person.

        25th September (Morning Sunday) - My refund request has been denied as Flipkart claims the seller was informed by the delivery person that the product was delivered intact. After I had uploaded all the corresponding photos required by Flipkart, they tell me on the last day of my stipulated return date, that my return request was not processed by the seller.

        25th September (Night Sunday) - I apply for another refund request at 11:14 PM to which I received an email saying my request will be processed in the next 72 hours. At 11:22 PM I send my driving license details.

        28th September (72 Hours completed) - My issue hasn't been resolved and the date has been pushed to 29th September.

        My Concern - I feel that I am being misled and I will not receive my refund. Flipkart will purposely end my request and will further state my return date has been crossed ( 7 days after receiving the item) and I will not be able to request a refund anymore.

        Please help me. I have all the information, screenshots, and chat messages of their incompetency and disregard for this situation, always giving me false hope.
        +5 photos
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          S
          shraiyash pandey
          Sep 28, 2022
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          APPLE Airpods Pro with MagSafe Charging Case Bluetooth Headset, White, Seller: HydtelRETAILSsales

          Order has yet to be shipped even after delay of 4 days! No update even after contacting the customer care several times! Amount is quite large so I’m heavily concerned.
          Flipkart customer support has been notified about the posted complaint.
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            A
            Akanksha$1
            from kamareddy, Andhra Pradesh
            Sep 28, 2022
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            I have ordered new TV and wanted to exchange my old tv and it was clearly written in the flipkart application that they will accept old TV in exchange even if the screen is broken but the reality is different, delivery agent refused to pick up my old TV saying it does not match the exchange criteria so I showed him the eligibility criteria in app but he is not ready to take my exchange. This is completely a fraud and this is not acceptable their exchange criteria should be followed in real time also
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              V
              Vaibhav Kumar Dubey
              Sep 28, 2022
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              On date 27/09/22 wishmaster called me regarding my product vivo t1 pro, but not delieverd ye, I called flipkart customer care executive multiple time regarding this, just now ate 9;47 pm on 28/09/22 i asked what is status of my complain so said no complain ye register now i am going to raise cumplain, this is priority you are giving to customer, i am plus member and also this order is prepaid. what service you people are giving, after calling multiple time you are registering complain, i am going on 29/09/22 outside of delievery address, can you resolve this issue until tommorrow.

              complain no.is IN[protected]
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                M
                makarandorpe
                from MUMBAI, Maharashtra
                Sep 28, 2022
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                Address: New Delhi

                I had purchased 'Plus91 Regular Men Blue Jeans' on 23rd September 2022 vide order ID - OD[protected] from FLIPKART. The item was delivered on 25th September 2022. When I tried the jeans, it was grossly misfitting. Therefore, I raised a RETURN request on 25th September 2022 itself, well within the 10-day Return window.

                However, the seller is now refusing to accept the return citing 'PRODUCT MISMATCH' and has CANCELLED the REFUND. The product is unused by me, packed in the original packing and all tags are intact. I fail to understand why the RETURN is not being honoured.
                Flipkart customer support has been notified about the posted complaint.
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                  P
                  Puneet_09
                  Sep 28, 2022
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                  Address: 14/13 SAKET PUSHP VIHAR SEVTOR-1 SAKET Hauz Khas South Delhi India 110017

                  I ordered Samsung S21fe with order id OD[protected]. It was out for delivery on 26th of sep 2022 but it was not delivered. Delivery boy did not picked up my call that day. Next day also product was not delivered I contacted delivery partner in evening he told that he had that order on 26.09.2022 but he did not delivered it . It is a true scam going on in Flipkart. Today also i did not got my product . I ordered it in Big Billion days on good discount and they are not delivering it.
                  +1 photos
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                  Oct 01, 2022
                  Updated by Puneet_09
                  Today is 01.10..2022 and still the product is not delivered. It's enough now. I am going to file harassment case on flipkart regarding this as I needed this phone urgently for office work. I work in Delhi High Court and I was not able to do my court proceedings properly due to this delay. Now I am going to file legal case against Flipkart on harassment and torturing me. Otherwise deliver this product to me today itself or Place fresh order and deliver it by tommorow on same price that i bought in big billion days. It is a true harassment done by Flipkart on Castomer
                  Today is 01.10..2022 and still the product is not delivered. It's enough now. I am going to file harassment charges on flipkart regarding this as needed phone urgently for office work. I work in Delhi High Court and I was not able to do my court proceedings properly due to this delay. Now I am going to file legal case on Flipkart on harassment and torturing me. Otherwise deliver this product to me today itself or Place fresh order and deliver it by tommorow on same price that i bought in big billion days. It is a true harassment done by Flipkart on Castomer.
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                    N
                    Nidhin Mohan
                    Sep 28, 2022
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                    Address: Kalavoor

                    Order ID: OD[protected]
                    When I plugged in the charger to charge, the bottom of the watch came down completely. Contacted customer care many times for return but no solution. This is a waste of time.
                    Return request has already been placed with customer care. But after that not a single call was received from the executive. The return will be approved only after receiving this call, so contacted the customer care again and gave the number. But even after giving the number, the executive still did not call to approve the return to it. That is why I am complaining here.
                    Order ID: OD[protected]
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      Sarth Patel
                      Sep 28, 2022
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                      Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,
                      Website: www.flipkart.com

                      I ORDERED THE GROCERY FROM FLIPKART

                      my order is delayed since many days. i want a compensation of 100/PRODUCT rs on the same product

                      I PLACED THE ORDER ON 17TH SEPT 2022 AND WAS SHOWING THE DELIVERY DATE OF 24TH SEPT

                      AND TODAY ITS 28 TH SEPT 2022 ITEM IS NOT YET DELIVERED
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                        M
                        Makabul01
                        from Dharwad, Karnataka
                        Sep 28, 2022
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                        Website: Flipkart

                        It's been 3 days now the furniture we ordered was delivered but no installation and demo took place when it was delivered next day got a text from Flipkart a fellow guy was assigned he will come for installation but didn't receive any call from him when I called him back he said that's not my area I won't come there some other guy will come next day called customer care they said it will be solved after 3 hrs of call received another text from Flipkart that some other guy will be doing the installation but he too didn't call and the installation got cancelled by Flipkart on its own what kind of service is this really pathetic furniture was ordered on 23 delivered on 26/9/22 it's already 3 days still installation not done
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                          D
                          Dkdevashish Khan
                          Sep 28, 2022
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                          Address: Flipkart
                          Website: Flipkart.com

                          I am Devashish khan I am pluse member of Flipkart on 15 Spetember I purchase msi modern 14 laptop Ryzen 5500u 8gb 512 gb thin and light laptop in grey colour hee delevry date was 20 Spt but order was delay then promise date was 24 spt then also order was delay then they promise 29 spt and now today order was show 3 Oct deleverd now I will call in flikpkart office then talk to customer support they will cancle my order and also my refund was not come and I am very disagree to cancle my order my order id was [protected]
                          My contact number was [protected]
                          Seller was buzzindia
                          +1 photos
                          Flipkart customer support has been notified about the posted complaint.
                          My complain was resolve now thankyou for helping me ♥️
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                            P
                            Prashanth K A
                            Sep 28, 2022
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                            I raised a return request due to used item I received delivery boy is not accepting the order he is telling serial number is wrong I contacted flipkart customer care but no use
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                              M
                              Manisha Chavan
                              Sep 28, 2022
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                              Order ID
                              OD[protected]
                              Not received the Product / Delivery agent's number
                              I have spoken to atleast 10 Flipkart agents - they drop the call
                              Seller- EComyalgarTrade
                              Flipkart customer support has been notified about the posted complaint.
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                                V
                                Vishaalfrx
                                Sep 28, 2022
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                                Address: TREASURE HAUL ONLINE

                                Order ID - OD[protected] I bought a motorola mobile g31 from flipkart few days back, which had overheating problem and battery was bloated. I complained under replacement time over here and that was about to be picked up from us as soon as possible 7th octber . Sometime back I was watching a video here on Hotstar. Suddenly he started. It exploded on charging itself and my health has also been a problem. Please solve this problem as soon as possible
                                +2 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Sep 28, 2022
                                Updated by Vishaalfrx
                                OD[protected] i bought a motorola mobile g31 from flipkart few days back, which had overheating problem and battery was bloated. I complained under replacement time over here and that was about to be picked up from us as soon as possible 7th octber . Sometime back I was watching a video here on Hotstar. Suddenly he started. It exploded on charging itself and my health has also been a problem. Please solve this problem as soon as possible

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                                  B
                                  Bijan@123
                                  from Kolkata, West Bengal
                                  Sep 28, 2022
                                  Resolved
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                                  Resolved

                                  Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,

                                  Sir flipkart did not deliver the product that he showed me, he delivered the product less than that, now the product is not taking returns, saying that if there is no problem with the product, the product cannot be taken, I have updated some pictures in protal.
                                  Sir please look into the matter so that I can return the multi and arrange for me to get the multi as per my price
                                  +3 photos
                                  Sep 28, 2022
                                  Complaint marked as Resolved 
                                  e-mail id : [email protected] Hi BIJAN, We’re writing to you about the LG 7.5 kg 5 star Semi Automatic Top Load Purple with order ID OD126076462070812000. We are sorry for the trouble, we realize the importance of the issue and I understand this is not what you expected. Please revert back to this email with the images of product so that we can forward to seller and help you in getting this issue resolved. Thank you for your valuable time. Note: We would love to hear from you. Please share your valuable feedback about the support provided by completing the email survey you'll get shortly. We hope to hear from you soon. Thanks, Siddhi�� Pandey Flipkart Customer Support call number : 914445614600/914445614650 Sir I have given all the details from flipkart I have been asked to wait till 10th of October. He says that the problem will be solved in him.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Y
                                    YouTuber Rahul
                                    Sep 28, 2022
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                                    Address: Banglore

                                    I losses my 10, 120 rs gift voucher .this was my 3 month savings 😭 My Flipkart account is blocked by Flipkart without any reason I have puted wrong number while ordering that why my Flipkart account is blocked I don't violate Flipkart terms and policies. I have don't order any order from 1 month when I order headphone but Fli pkart blocked my account . Reason giving that I have cancelled many order that is not true real one is I have put wrong number while ordering. I have called to Flipkart customer care for wrong number then after 14 hours Flipkart blocked my account . I have purchased 10, 120 rs gift voucher on that account. Please review my account . I need 10, 120rs refund or unblock my account. Otherwise unblock my account for 7-15 days for my loss cover.
                                    My Flipkart number is [protected]
                                    Email [protected]@gmail.com
                                    Flipkart customer support has been notified about the posted complaint.
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                                      J
                                      Justice VB Gupta
                                      Sep 28, 2022
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                                      The CEO
                                      Flipkart

                                      Whereas the undersigned on 23rd September, 2022 has placed an Online order with your Company for 7 Items from Grocery Basket for Rs 1, 811/- which amount in a fraction of second was debited from my Account and credited to your Account with an intimation that the same would be delivered by 26th September, 2022.

                                      In the morning of 26th September, 2022 message was received that the Order will be shipped soon and will be delivered on that very date.

                                      However to my utter shock and surprise at 3.27 P.M, I received the following message;
                                      " Order will be returned since order was not accepted during delivery."

                                      I immediately wrote back that above message is absolutely false as the same was not delivered, so the question of 'Non Acceptance "does not arise at all. I asked for name of the Delivery Man who came to deliver and also to inform me the name of person who did not accept the delivery. Till now, these relevant information has not been furnished.

                                      Be that as it may, thereafter another false story has been propounded by your Company, as at 4.28 P M. on 26th September, 2022 the undersigned got the following message ;
                                      " Flipkart cancelled as Couriers could not deliver to your Address."

                                      Admittedly, both the above messages contradict each other. In order after having accepting the Cost of Groceries in Advance, you have chosen not to supply the Goods to the Consumer without any Justifiable reason and your Company has been using the Consumer's money for its benefits, which amounts to "Unfair Trade Practices and als Deficiency in Services." Moreover, it would also amount to Fraud and Cheating under Indian Penal Code of 1860 when false and concocted messages have been sent within a span of one hour.

                                      Further, the undersigned reserve the right to inform all the Companies about Unfair Trade Practices being indulged by your Company in not supplying their Goods after accepting the Cost in Advance, to the Consumer's.

                                      So, the undersigned hereby call upon you to intimate the reason as to why the order was cancelled.

                                      In the meantime though the Refund has been received but you are required to suitably Compensate the undersigned for Mental Agony and sufferings caused due to illegal cancellation of the order.

                                      Also take note, that in case the issues are not resolved to the satisfaction of the undersigned, then the undersigned will delete your App and will issue Advisory to all its Accuintances ;
                                      " Do Online shopping with any Company but Never with FlipKart."

                                      Justice V B Gupta
                                      (Former Judge High Court of Delhi and Former Judicial Member National Consumer Commission)
                                      B-59 FRIENDS COLONY ( WEST)
                                      Mathura Road,
                                      New Delhi.
                                      110065.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        R
                                        Rahul Mundkar
                                        Sep 28, 2022
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                                        Address: Banglore

                                        Flipkart is an fraud app .make fraud with their customers when they purchase any gift card with debit cards/credit card and then they gave gift voucher . But gift voucher when we buy they take time fir 1-3 month then they block the account and decline gift voucher payment . I loss my money 11, 710rs I have buyed gift voucher at same time 2 account when I saw that they block my both accounts on same date and nearly same time
                                        This types of fraud make by Flipkart . Flipkart app has been ban from India . This is fraud app. Not only me this type of fraud is making over all over India by from Flipkart.
                                        +2 photos
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