Flipkart Complaints & Reviews

Today, 07.10.2022, I was informed about the delivery of my new fridgefrom ekart logistics - Samsung 324 Litre Inverter one. I placed the order with exchange of my old 280 litres. But the delivery person inspected the fridge thoroughly and he was satisfied. But all of a sudden he rejected the order by stating that my fridge storage capacity is 250 litres and he is against Samsung company claimed 280 litre and old fridge bill also stated 280 litres. If you people dont want exchnge kindly inform us previously. Me made the fridge empty and after a day, again we have to keep the storage back again. Wasting our time and money for no reasons. Ready to file a suit against you flipkart.
OD[protected]
Ordered on Tue, 4th Oct.
Ekart Logistics - FMPC[protected]

Order ID: OD[protected]

I have purchased a Fifine mic from flipkart, I was not happy with the result so I raised return/refund for the product which was showing as accepted on the order status.

I got SMS on 27th Oct (same day when I raised return) that product will be picked up by 9-10 days. Which I feel not right. At least day and tentative time slot like 9-12 or 12-6pm it will be picked. That would help me when to expect pickup person to show up.

Now all of sudden same day a person called me around (6.40pm) that he is here to pick up product. now I did not expected him so early that too without any kind of communication (email/sms/notification that pickup is scheduled).

That time I was out so requested him to come next morning so that I make sure I'm available at home to hand over the product. Over the call person agreed and replied that he will come tomorrow morning.

Now same day mid night (2.30am) I got SMS that my return is canceled because of damaged product. Where as in reality pickup person have not even seen the product and I was not at home.

Just because he has to come next to pickup product he false marked return product as damaged and cancelled my return.

From next day I was travelling for 4 days so couldn’t get in touch with Flipkart. Right after I reached home from past 3 days trying to reach support to share the details of the incident but every single time support calls get disconnected after 2-3 mins.

I was promised to get call from the senior team in 4 hours but 2-3 days have passed and did not receive any call so far.

All of the trauma I'm going through because of pickup partner falsely damaged marked of the product and getting zero help from Flipkart. I have been customer of Flipkart from 8-10 years and Plus member from past 3-4 years.

I'm really loosing the trust over the Flipkart to intervene in any issue. Amazon is way better in return policy and customer support. Never faced 0.1% of the hassles with Amazon return.

Hoping some response after this consumer complaints, otherwise have to say goodbye to this 8-10 years of relationship.

I ordered airpods 2 via flipkart.com i opted for open box delivery the open box delivery was performed everything was good when I reached home I tried to connect with my iphone I got notification that airpods are not 100% genuine then I went to service center ! The service told me that airpods are high copy
Order ID - OD[protected]

My Flipkart account has been blocked and no response has been received from there. I have contacted thier customer care many times but got no solution.

Dear sir

I have purchased RO but company have deliver me water purifier not a RO features in it and i have created a request to refund which they took and rejected stating that the supplier had rejected my request now they are saying i don't have refund policy in ro which was there at the time of replacement

I ordered grocerry items on 24th September, 2022. I got first message from Flipkart on 27th September, 2022 that your order will be delivered on 28th September, 2022. On 28th September, 2022 I got another message informing that the order will be delivered on 29th September, 2022. On 20th September, I got message that the order will be delivered on 30th September, 2022. Every day, I am getting message from Flipkart 'Sorry to let you know that the delivery has been delayed' and material will be delivered on so and so that between so and so time. On 6th October, 2022, I got the message that it will be delivered on 8th October, 2022. And on 7th October, 2022 I got message that it will be delivered on 9th October, 2022 between 6.30 am to 9.30 am. Regret why Flipkart is taking this much time? Why they assure every day? I have already paid Rs. 1066/- vide internet banking. But not receiving material. Please look into the same and see that the material delivered to me without further delay

Hello sir/madam,

I ordered a samsung a/c 1.5 ton, 5 star, windfree model on 22/09/2022. which got delivered on 24/09/2022. When the installation person opened the package, we noticed that "the standard installation kit" was missing from the package. so I raised a return request. They accepted it arranged a replacement for the same item. Item was picked up on 26/09/2022 and I was told that the replacement item will be delivered on or before 01/10/2022. Delivery of the replacement item was delayed and I was asked to wait for 2 more days. They were still not able to deliver the item So I contacted flipkart customer care support team and asked them to cancel the item and refund the money. Every time a new customer care executive is calling me providing wrong information and asking me to wait for 2 more days which was very frustrating for me. I paid 37, 499rs for the a/c the money was locked since 22/09/2022. they are neither delivering the item nor giving me the refund. I request you to please take a strict action against this. they are just wasting my time for their mistake.and not providing the refund.
order id: OD[protected]

My order with order id OD[protected] is not getting delivered but the update on delivery is also not possible .

I have ordered something from Flipkart but it is not delivered yet it was expected to delivered on 1st of October but it is not delivered yet. They are saying that the address is incomplete but I have given them all the details like pin code place landmark city county everything.

- I purchased A Peter england suit Rs 4409 from Flipkart. Delivery was done by Delhivery courier on Aug 21st 2022.
-Product did not meet the description, hence wanted to return it back. It had a 10 day return policy WHICH WAS 31ST AUG
- But my flipkart account showed that the product was ON THE WAY and not delivered. I called Flipkart on 22nd Aug and highlighted that status was "ON THE WAY" and because of this "RETURN OPTION " will not open in the website
- Flipkart officials told that they cannot send anyone for return and pick up as system is showing as product "ON THE WAY"
-I told them that product is already received so you send someone for pick up, otherwise my 10 day return DATE will end.
- But Flipkart executives told not to worry as 10 day will start only after the system shows delivered. So 10 day will not get over on 31Aust 2022 (Many of them told this - as I called, mailed and chatted with the return request from August 22nd to Septembet 5TH 2022)
- inspite of calling them, mailing them and chatting regularly, Flipkart did not update the delivery status till 5th september. They kept saying not to worry
- On 6th September they just send a mail saying that the product was delivered on 21st Aug . when I checked my Flipkart account, they had updated the status as delivered on 21st Aug and refund window closed on 31st Aug
- I called Flipkart and said how can you close return window. Flipkart was supposed to update Delivery Status immediately when the product is delivered. But Flipkart waited till the return period was over i.e 31st Aug, Not only that, 10 days plus 6 days they updated their system
- I mailed to the grievance officer, spoke to some senior customer support team and then by evening of 6th September I got a call from Flipkart that they will send person for return pick up.
- Next day I received a SMS from Delhivery Courier confirming the pick up. The product was delivered by the same courier. So both for delivery and pick up I received messages from the same service.
- Not only that, before pick up I had to give an OTP to initiate the return pick up. I also clicked pics while the person checked the product, the packaging and after confirming that product is with the original packing, with tags, etc, he took the item. As proof he gave a customer copy with a scan confirming the return pick up
- However the status in my Flipkart account remained as RETURN WINDOW CLOSED, nothing was updated
- I was told that refund will be initiated once they receive the item which will usually take more than a week .
- I waited for 2 weeks and when i checked my Flipkart account, they had changed the status to REFUND REJECTED on 25TH SEPTEMBER
- from 25th sept Flipkart is is just hearing my issue every time i call for refund. They keep telling 48hrs we will resolve but nothing is happening
- They asked me proof, i have given the customer copy given by Delhivery courier. i have send the photo and name of the person from Delhivery courier. i have send sms received from courier for return pick up with OTP
- Inspite of all this Flipkart is telling they cant do anything until system is updated as return and pick up done, then only they will refund. Also they are asking sms after pick up. When i told them that Delhivery has given a hard copy and no SMS, they are asking me to wait for the sms. AFter one and half month of trouble they are telling me all this.
- It was Flipkart whose system was not updated,
- from august 22nd they were only telling system is not telling them product is delivered. while the truth was i received the item on 21st Aug. I was telling them I received so pls come and pick but they were just stuck to system updates
- Now also product is picked up on 7th September and i am sure they have received it but since system is not updated they are telling that they didnt receive any product for refund

- On 6Th October one of the executive bluntly told me that Flipkart didnt send anyone and asked me to put a complaint against the person who picked up the product as Fraud and also file cyber crime against the courier
- I said the same courier came to drop the product and the same courier picked up. And that too Flipkart called me and told me that they will arrange for pick up. Plus return is activated with OTP. So Delhivery courier is not at fault nor any fraud came and picked up. Return was done in a proper way.
- the technical and logistics team of Flipkart are not putting the actual status of the product and hence all this issue. No proper resolution is done. Only calls come and hear the complaint, they give me 48 hrs and ask for feedback. Thats all is happening from 22nd August till 6th October
- Flipkart has arranged the return, picked the product and now not refunding till their system instructs them. But the system is showing all wrong status right from AUG 22ND. They are turning deaf ears.
- System issue does not mean Customer should suffer

Please help me to get my issue solved

I ordered new mobile from Flipkart online shops, they given me 2nd Oct 2022 as delivery date. On 2nd Oct they shown that item out for delivery, but they didn't delivered it. I didn't received any call from delivery person. Next day, status updated as delivery will be done on 7th Oct 2022. I don't know why they need 5 days to deliver this item, when item is already at nearby hub. So i called Flipkart Customer Service, but i didn't received helpful response. Today they are supposed to deliver as per revised promise date, but today I am seeing status as item will be deliver on 12th Oct 2022. This is not understandable. This order is prepaid order. Please help me in resolving this issue and I request to take serious action on shipper. Thanks.

I paid my pay later bil on time. but they are not paying to my loan account. This was leads to effect my cibill score. Flipkart coustomer care also not responding for my problem.

I ordered a smartwatch and choose online payment.i have already paid but I received an empty box with sticker inside and nothing else was found it was completely empty.

I am not satisfied with flipkart service. I had purchase OnePlus Y1 100cm full LED Smart TV on 22nd sep 2022 but there was software problem in it. I created a issue for tv replacement but no one came to my house to pick him up. Now I want to return that TV and want refund but no one is accepting my request from flipkart support team. Product Order ID - OD[protected]

I had ordered Addidas adiscend running shoes for men and I had also paid for it. But Flipkart had postponed it's delivery date twice.Hence I request the authority to look into this matter and make my delivery possible as soon as possible.

(UN BAN REQUEST GARENA FREE FIRE)

Hello,

TEAM FREE FIRE INDIA,

My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.This is my Humble request to Free fire Team To Unban my account.

Garena sir, please help me😭
Sir I am free fire game mistek .
Garena sir, I am really very very very I am sorry sir😔
Garena sir my promise next time game play no mistek, sir my id only game play. Please sir one chance,
Please sir, my free fire account return un suspended back 🙏.
Garena sir my free fire id accounts running please🙏🙏🙏🙏.

Garena Free Fire Account Recovery Information:-???????.
Game Apk name: - Free Fire MAX.
My Free Fire MAX Apk version: - 2.93.1,
My game uid :[protected]
My game id Name:-５★ＤＡＤ❤ＭＡＳＴＥＲ
My game id level:-66
My game id server:-INDIA
My game id suspended date:- January/2022.

My mobile device name:-Redmi note 7 pro.
My Mobile Android version:-10 QKQ1. 190915.002
My mobile MIUI version:- MIUI Global 12.5.1 I stable, 12.5.1.0(QFHINXM) .

My Gmail ID:[protected]@gmail.com

Please FF Garena Team Support My Uid un ban,
Please FF Garena team one last chance help my FF ID account unsuspended recover.
Sir, next time no mistek my FF I'D account. Please sir my account recover.

I like you garena free fire,
Thanks you sir ...

OD[protected]

Product given to me directly open no bags no in box directly open that also i had accepted but I had order rice and ti is damage during transit rice is broken and it is old stock rice is brown old stock which is no useful and it is hazerdous to our health so please take this 20 kg rice and refund my money back of rs 1122

I ordered watch 1 week before and paid also the delivery date was given as sept 30 till now the product did not reached. When i was tracking the product it went to the different different hubs but not near my location. Once my product was out of delivery and the delivery person took the product to the wrong address and hes telling that was the address given and suddenly he cut the call again i called him he told product came to the wrong hub but the address is correct . He resent back to the hub near him. Again after 2 days my product was in out of delivery situation the delivery person called and told i ll be there in 10 min. I was waiting for more than half n hour but still no use again i tried calling him the call got connected to the previous delivery person. I went to flipcart app and checked it was showing shipped product yet to be delivered. He himself gave that customer was not there in the given address so rescheduled what the hell. It is around 1 week now still no use. today is 10/07/2022 flipcart is showing watch is arriving today alomst half day gone . I tracked the product still it is showing mother hub did not even come to the hub near me .This things has to be taken care by flipcart . People are mentally pressured due to these things and we are not getting products for free we ware paying though. I understand there are millions are people shopping. Kindly give it a concern for these kind of situations. My order ID:OD[protected]

Recently, i tried buying asus tuf a15 which was deliverable on my pincode: 192101, but couldn't complete the payment due to some bank error. The next day when I tried to buy it again, i couldn't anymore because, apparently, it couldn't be delivered to my pincode which makes me question the reliability of Flipkart as Amazon regularly delivers here.

Hi Team,

I have ordered laptop through Flipkart on 26th September but still my order is not shipped yet. Although delivery date was 5th October which is now changed to 12th October and still product is not shipped and coustomer support team is also not helping me call multiple times they are saying issue is escalated to high authority but still it's not resolved.
also my EMI has started and i have not received my order.
This is really very bad service from Flipkart not expected such kind of service.
Please help me to deliver my product ASAP.

THANKYOU
Pritam Singh