Flipkart Complaints & Reviews

I have ordered product on 22nd sep 2022 which supposed to be delivered on 24th sep 2022. still the product is not delivered. i have lodged many complaints to flipkart customer service but there is no action against it. delivery agent (ekart is unresponsive). the money is debited from the account and product delivery is not happening

Watch battery issue

I purchased Realme Bluetooth Earbuds with order No. OD[protected] in oct-2021 and
Recently I noticed charging problem. As the device is under warranty I contacted the product customer care and they informed me to submit the invoice.
The invoice is lost and also not found in my registered mail id. I checked in flipkart under my order but for this product invoice option is not showing.

Please look into this

I ordered apple adapter on 22nd september from Flipkart, same was delivered to me on 25th sept 2022.

When I tried to check authenticity of the product on apple website, I found that the serial number was not recognised by apple website.

That shows that the product is not geniune Apple product.

I raised complaint with Flipkart but they mentioned that the product is under not return policy. Also raised a complaint with flipkart but they closed the complaint without any response.

I paid for orginal product but got duplicate product instead.

I want full rfund and leagal actions against seller as they are selling duplicate product to customers mentioning as orginal product.

I recently placed an order at flipkart (An electronic commerce company headquartered in bangalore, karnataka) for iPhone 11 (White, 64 gb) mobile phone under exchange offer (on BigBillionDay sale on 22-Sep-2022 (Thursday)), here I am exchanging iPhone 7 Plus (The exchange offer involves exchanging older mobile with a newer one.) When the delivery person came to deliver the mobile, without checking the phone he rejected the exchange for the reason that he is not competent to do necessary check on an iPhone and he is only aware of Android phones and he was asking to pay the difference price to get my new mobile phone, which is not acceptable at all.

The flipkart terms and conditions are (Flipkart terms and conditions followd by my response):

A. Brand and model of the old device matches the declaration provided by me in the flipkart website at the time of purchase of the new device.

The old device exactly matches the declaration provided by me.

B. The phone switches on and should be in switch on mode for a minimum of 30 seconds without connecting to charger.

The phone switches on and remans active for hours together.

C. The imei of the old device, provided by me in the flipkart website at the time of purchase of the new device, is correct and there is no mismatch.

The imei of the old device matches exactly with that provided by me.

D. Screen should not have any cracks and it should not be coming out from edges. Body of phone should not have any crack and there should not be any button missing from the phone

There are no cracks on the screen and it remains intact. There are neither cracks nor missing buttons in the phone.

E. For all phones, the screen lock should not be active (All forms of screen lock viz; pattern, pin, password, fingerprint, face recognition, smart lock, etc needs to be de — activated).

The screen lock was kept active.

F. For apple iphones, i-cloud account is unlocked.

iCloud for mobile phone is unlocked.

Despite fulfilling the terms and conditions as a customer, my purchase order was not fulfilled and thus the exchange was rejected. I request you to fulfill my order as per the flipkart conditions and price while buying the mobile.

I ordered apple adapter on september 22nd 2022, and got the product delivered on 25th September.

When i tried to check authenticity of the product on apple website the serial number mentioned on adapter was not recognised by apple.

Now when I raise a complaint with Flipkart they mention that the product is under no return policy.

I don't understand what to do here as I paid for orginal product but Flipkart delivered duplicate item to me.

I ordered 43inch realme tv and it delivered on 24 sept 2022 and they give expected installation is on 25 sep 2022 and yesterday no call or message came..still now 26 sept 2022 no response from installation proccess team and flipkart is telling to wait again for next 24 hours.. i need compensation of 6000 for my loss of time and respect from my family... i orderd this product from flipkart against my family members.

OD[protected]
OD[protected]
I ordered Oneplus Nord CE 2 Lite 5G Amount of 19831.
Flipkart Seller Delivered Empty Flipkart cartoon Box in sealed condition i can't understand I am old primary User of Flipkart More than 6 years to go continuously buying from here never faced this kind of issue in my life.I have raised Return Request -[protected] on 19/09/23 They first requested to shared percel received images.I have sent they again asked me to shared documents I immediately shared after 6 days waiting they rejected my return request they earlier asked me to shared documents which match recent orders. They rejected Documents not sufficient dear sir i already shared Recent purshace customer document Three type documents adhaar card both side, pan card and Voter card also how they can rejected my refund? Here is problem they avoiding to proceed refund that's reason they everytime informing Product shared images couldn't validated, I got empty flipkart cartoon box there are nothing anything fully empty I clearly maintained the issue, They avoiding and wasting return period timeliness to denied my refund please do take immediate action on it and refunded my money.
New Return Request was created by Calling customer care Return id-[protected].

Flipkart Register number-[protected]
Order id-OD[protected]
Return id-[protected]
Refund amount-19831

Please refunded my money immediately.

Earlier Flipkart was delivering products to our home and office address. I was ordering through flipkart 2-3 times per month. My area pin code is 560034. and native pin code is 620018 but now in big billion sale, poco f4 5g nebula green 128 8 are shown as "Currently out of stock in this area and cannot delivered to this pincode". for this particular product only, I am worried now and not able use any offers. Now flipkart is not delivering to our whole district itself. (Not to 560034, 560048, 620018, etc). I am regular and Flipkart plus customer, but not able to order. Need Response

My ekl courier tracking no. is FMPC[protected]. Please deliver it ASAP.

Hey I have ordered Lyod fridge 340L Order ID : -OD[protected]

from Flipkart, Delivered fridge was broken, Delivery Agent opened Box without our consent. He directly opened box as of he was aware of mishandling.

We did not accept delivery because it was broken very badly. Our installations were Scheduled on 28 but he opened box to check damage without our Consent . Even Delivery Agent offered us to keep this broken fridge and he will provide us some Coupes. We denied . He took back Fridge to HUB

Now Neither Delivery Agent is updating Status on portal nor Picking any calls. When we spoke to Customer executive, they say that status us not updated we cannot help with Replacement. As you can see Screenshot of app is also attached.

Delivery Agent said that status will be updated in 24 hours and you will get update on Replacement as its under replacement period . Its been more than 48 hours no update on neither app nor on calls.

1) First of all we have not accepted Broken product. it was return as it is .
2) Delivery Agent himself opened BOX without our Consent as of he was Aware of Mishandlings and misconduct .
3) Even Agent tried to Convenese us to keep broken Fridge and some Coupons will be provided.

kindly help us we want replacement as its under replacement policy but neither Flipkart executives saying anything nor Agent giving ant clarifications to us. Even Flipkart closing matter after having a customer executives . saying issue resolved.

I have ordered SAMSUNG S21 FE on 23rd Sept 12:25 AM and the product was expected to be shipped by 23rd Sept 01:00 PM and delivered by 27th Sept 22. While as of now i.e., 26th Sept 22 this product has not been shipped from seller. Status tracking shows "Item waiting to be picked up by courier partner." This product has gone out of stock therefore I cannot even place another order. I have contacted the Flipkart support and they are not of much use, they kept on saying they have raised a complaint on their side and someone from logistics will contact me by 29 Sept 22. I have been waiting for this BBD offer for a long time and if I would not be able to get this product now, then I will have to purchase this at a much higher cost.
##Order Number: OD[protected]

Sir, Sir, I have ordered two Palazzo from Flipkart, same company Jaybaksh so they were in one same pack, two palazzo name written on the pack, but Flipkart accidentally gave me one, I gave money for two, RS. 251 + RS 254 each to EKART Delivery Boy, Cash on delivery, because I thought two palazzo was written there.
EKART ID
FMPC[protected]
Order ID
Order ID - OD[protected]
I ordered JAYBAKSH Relaxed Women Gold & Pink Trousers but they send me the PINK ONE ONLY :(

I have not got the gold one yet I paid money for it, inside of the packet, I have not seen the gold one,

There was only one Palazzo inside the packet, but written two palazzo, I paid for both but received one,

I have received only one Palazzo yet I ordered two palazzo, in the packet it's written two palazzo pink and gold, so I given 505 RS, Rs. 251+ Rs.254, but after opening the packet, I saw only one: the pink one, I have not received the gold one... I think due to heavy work pressure because Durga Puja and Diwali is near, you made an accidental mistake, don't worry I am not angry, I can understand, I won't return the product and I won't demand refund but please if you can please send me the gold palazzo as I have already paid money for It, I am a poor person, I am an Unemployed girl, I am studying in College.

The app showing delivered, but it's not, only the pink one delivered, Not the gold one, the gold one was written on the packet, but after opening, I am not seeing the gold one, I paid cash money already, I thought inside of the packet, there'd be the gold one, but it's not there.

The packet was not tampered or damaged and the delivery boy is nice and kind person.

They are considering fade as dents...According to flipkart and its delivery executives, fading is Dent...The diognosis doesnt even ask for fade...My mobile got faded backside...They marked it is DENT on body, just for colour fading...i am the fool who using Flipkart still my friends told me not to use flipkart...will never get any products from flipkart and so called its offers...
should have straightly moved on towards the AMAZON...Boycott Flipkart

if anyone want hassle, go with flipkart

Allmost 2 year ago you block my account
Please unblock it
Account number [protected]
Please review my account

I have ordered Bluetooh earphones from flipkart, the product comes under return policy but still flipkart is not accepting the return request.

I ordered puma enzo 2 shoes from flipkart on 18th of September and paid them online everything went normal by then...The issue actually started when the product reached the nearest hub.It showed out for delivery on 23rd of September but was not delivered to me.So I tracked my purchase on https://ekartlogistics.com
they showed that the product delivery was unsuccesful(reason not mentioned)
next day there was no sign of delivery and on 25th it again showed out for delivery and even the delivery man came to my doorstep but after checking his bag he told me that he had forgotten my parcel at his home and will be delivering by evening...i was okay by then as he said it will be delivered but later evening I called him after no delivery, he told me that the parcel was "UNDELIVERED" from him and I have to order them again...it was really unacceptable for me but I didn't mind it too...when I checked those shoes were already out of stock so I checked their website again of https://ekartlogistics.com they said that delivery unsuccessful...i am really pissed off by such kind of services by such a renowned e commerce site

I have placed an order for OPPO F19 Pro plus it was supposed to be deliver on 23 Sept but on 24th order has been cancelled from flipkart side without my permission. I have placed the order in EMI option now the order has been cancelled without my concern bank is charging me a processing fee 199rs. Order id give below.
Order ID - OD[protected]

Moreover, I thought lets place a another order and this time I have make the full payment online meanwhile within 20 mins I have cancel the order but still the refund has not yet been done. I contact the customer service service they are saying it has been done. As a customer I have ask for the transaction ID or number so that I can confirm with the bank but customer care refuse to give.

I must say that flipkart customer care service is useless. No doubt in that, I request you to please resolve this issue. If the refund has been processed please let me know the transaction details. Second Order details are given below.

Order ID - OD[protected]

I have ordered some Havells wire . And some of them are delivered today. When i checked the box with my order list i found that some of my order is missing from the box. i, e.- 2.5mm Quantity of 1 and 0.75mm in quantity 1, This are the item that should be delivered by two quantity but instead of that i got 1 quantity of each. When i checked the bill it is showing that quantity 2 but got only one quantity. How it is possible as flipkart always mention that they checked every item before shipped. I have attached some images regarding this. I need those item as soon as possible.

I ordered an i phone 12 mini on September on 22 nd September and expected date was 23rd September but it got delayed and the expected date was 24th September i waited the whole day but the phone didn't came again now expected delivery date is of 28th September.
They fooling customer by taking the order, taking the money and they cancel it refund it after 10-14 days
It's a scam if the seller has accepted he should courier it they keeping the money for 15 days earning the interest and cancelling it

Order id - 0D[protected]
Company name - Flipkart
Seller - SuperComNet