Flipkart Complaints & Reviews

I made a purchase of Rs 59019 through an SBI credit card on 29th September 2022 on Flipkart. The amount was to be converted into a No Cost EMI via the merchant's end and the EMI of 2862 was to be started for 24 months with a total amount to be paid of 68680. Upon checking with the bank I got to know that the amount of 14013 was only converted to EMI rest of 45006 was not converted. The Flipkart team reverted back that the EMI was converted and with an EMI breakup but the bank team was stating that the amount was not converted into EMI. I need a proper resolution of my grievance from Flipkart's team because of this issue I now have to pay the total due amount of 59019 with an extra interest rate charged by the bank. The product description is mentioned below:

Order ID: OD[protected]
Invoice Number # FAH8Q[protected]
Invoice Date:[protected]
APPLE iPhone 13 (Blue, 128 GB)
Amount: 59019

I would like Flipkart's customer care team to come up with a proper solution as this issue has caused me financial trouble and I now have to pay the full due amount with an extra interest rate.

I have flipkart account registered with my mobile number [protected] but unfortunately that number is not in my use anymore and i wanted to update my mobile number to [protected] but flipkart is asking for otp from my previous number which is not in my use .
please help me update my mobile number.

I have placed so many orders from 600042. But suddenly 95℅ of products become non deliverable from flipkart Ecommerce site. This is the heart of the city and i dont think the place is not deliverable location.

I’m unable to login my account
I forget my password, when I’m trying forget password it’s connecting with customer call but only ivr call disconnected.
In affiliate im try to reset password not getting recovery mail
Plz do need ful

I ordered a product two times but i didn't get it.. the nearest hub didn't parcel my product due to some transport problem.. i complained about that matter two times in customer care but they do not take any action.

Sir my nokia smart tv return request date is 31 october 2022. But product not pickup till today. Whats happens. How many time I wait .plz resolve it. Otherwise I am going to consumer court.
Plz see attached file

Flipcart sms blow
Flipkart Issue Update: We're still looking into your concern with order OD[protected]

Sir my nokia smart tv return request date is 31 october 2022. But product not pickup till today. Whats happens. How many time I wait .plz resolve it. Otherwise I am going to consumer court.
Plz see attached file

Sir my pickup not done. Flipkart response is waiting. I want to refund my amount as soon as possible.

Order id OD[protected] Seller *omnitech retail*bought nokia tv in flipkart

after 11 month tv working stop. Its show nothing on screen. Very own flipkart's mechanic person from jeeves also told us to return tv so created refund request on 19th October 2022. but they not pickup till 13 November 2022. I call or email many time but flipcart response is waiting. My request is pickup my tv as soon as possible and refund my amount. I can not wait more. Plz give me my refund ammount. It you dont give refund i will go against u in consumer coourt there is no other option and also i will share this issue with people all of i know im having proof also..

I am a genuine customer of flipkart .
I am a plus member of flipkart.
I haven't done any unusual returns.
Please unblock my flipkart ID and provide refund.

You can check this by your side .

Ordered products : 33 - 34
Returns : 4 -5
I hope you will resolve this, waiting from 01 October 2022.

I am flipkart plus member for nearly 3 years, I ordered 33 to 34 products and only returned 4 to 5 of them as of now . Recently I ordered a phone which I received was different so I requested for replacement but it was rejected I did same thing again ad I was told by flipkart customer support that if it's rejected/canceled, then refund will be provided, after some days no wishmaster came for pickup and it gets canceled by their side so I contacted customer support and I was told to wait for 2-3 days for refund, I received a call from concerned team and they assured me that refund will be provided before the given date but after the call I was not able to login my id, so I immediately contacted them regarding this and was told to wait for 24 hours, and a mail was provided that stated "due to unusual high no. Of returns my flipkart ID is blocked and I will no longer to login it again " . Regarding this I contacted to flipkart customer service several times daily, now its been more than a month and I haven't got any response and resolution from their side .
This is their plus member priority.
And they not even check that how this is unusual.
I contacted them via Twitter but same thing.

Flipkart customer support and seniors have no authority to check my case, how they will help then, they have no authority to talk with backend team and continuously they tell that concerned team will contact me, still I am waiting for that.
I NEED COMPLETE RESOLUTION AND REFUND.

PLEASE HELP.

To

The Punjab National Bank

Subject- Refund application for Flipkart order

Respected Sir/mam

I am an account holder of SEEMLA branch. My account number is [protected]. On date 10/11/2022 an amount 604 was refunded in my account for the payment of online shopping from Flipkart.

The refund transaction details, as provided by Flipkart, given below:

Refund Processing Date-11/11/2022

Refund Amount-604
Refund Reference Number[protected]

I have not yet received the refund amount in My upi. Kindly do the needful.

Yours faithfully,

Name- RAMRAJ MEENA

UPI id - [protected]@ybl

Mobile no -[protected]

My account was deactivated and i would like to reactivate the account.

Also my earlier phone contact was [protected] and that number is currently inactive, So that we will no receive the OTP to the old number. Also I cant access the account using my email id...

So I request you to please change my registered mobile number to [protected].

Thank you
Mohammed Arshad PP

I've ordered a Sofa Cum bed in Flipkart which was supposed to be delivered on 26.10.2022. However, they are postponing the delivery date repetitively.

My order ID is OD[protected]

The issue was discussed with the customer care flipkart, still they are not delivering my order on time.

I ordered Daniel Klein Silver Analog Watch on Flipkart app with order no.: OD[protected]. I received a wrong product as the watch delivered was of black color. I placed a replacement request the same day I received the product using the option wrong product received. I mentioned all the details but to my surprise the request was rejected the next day with the below message:
“We’d like to let you know that your return request could not be fulfilled by the seller as their courier partner has confirmed delivery of the item in your order with order id OD[protected] with the product being intact.”
I placed the return request again and this time I was asked to share the product images and any of my identification proof to authenticate me. I shared all the images and a copy of my election card as well; but again I got the same message - return cancelled with the same reason as mentioned above. I almost placed the return request 7 times but to no avail. I even contacted the customer care in between and they always asked me to wait for further 2 days and finally one of the customer executive on November 1st asked me to wait for November 4 as my issue will be resolved by then. I haven't used the product till now. :(
The next day, November 2nd my Flipkart account was blocked without any notice. I contacted the customer care again and they told me that due to various return requests places, your account has been blocked but it will be reactivated soon. Two days later, I received a mail that I won't be ever able to login to my Flipkart account.
In nutshell, neither my issue got resolved nor did I get my account back.
Hopefully by registering a complaint, I'll be able to get my product and account back.
Attaching you all the pictures of the product and screenshots of my order and return requests rejected:

My account got blocked without any reason 😞. And I raised a concern but no resolution provide by Flipkart
Account blocked Gmail = [protected]@gmail.com

My account was hacked by a scammer pretending to be a flipkart agent. my only mistake was that I shared my OTP to update the mobile number, but my number hasn't changed in my account; and suddenly Rs:1091 was charged on my account (17 times) that adds up to 18, 547 within seconds.

I suddenly went panic and deactivated the account, only then it stopped.

It was a serious fault in the security system of Flipkart, I neither got any OTP for approving the transaction nor I could see the placed order in my account. The Order ID in which I was charged against was not even in their records, (I enquired this with the flipkart agent)

I raised complaint to Flipkart and IDFC Bank (Which takes care of the pay later service on the same day)

Flipkart Complaint Number: IN[protected]

Its been a week, still I didn't receive any response from the team.

Also attaching the Screenshot of Pay Later account statement.
As per RBI Guidelines, flipkart should take the full responsibility of these security loopholes in the system. I wonder what kind of security measures they have in place if someone can place order in paylater without even logging into my account? and the order was not even showing in flipkart

Hope Flipkart responds to my complaint!

Order ID - OD[protected]
Dear Sir concern regarding my order refund request, Jeeves service technician has been ask me to when you pay me 1000 rupees then i submit you inspection report, so please help me immediately and solve my problem, you have also promised me to ask to seller to approved my return request with seller
My contact no-[protected]

Flipkart scam I have order 2 I phone instead of that I have only receiced 1 Iphone and 2nd order is still didn't received yet but in application showing delliverd i have complait on flipkart for the same but i didn't receive any proper answer it took days and days then after flipkart says that the product was deliverd from our side but i still didn't recieved product or payment for this now flipkart has blocked my id for no reason thats why when i call flipkart for same reason the customer care associate dont have any information about that please help for the same and help me to solve it asap

Order id is as below
Order id is - OD[protected]
Thank you

I have forgotten my Flipkart login password. Trying to reset my password through forget password and login via request OTP. I am getting error as 'Unable to process request. Please retry' while doing forgot password as well as getting the error 'Login with OTP unavailable' while logging in via OTP. I have talked to more than 10-15 representatives but no one is ready to take responsibility to solve this problem. This is so ridiculous that they are unable to solve login issue. Please look into this issue.

Hi Flipkart team,

I am seriously not expecting this from Flipkart. First time receiving an
untrustworthy product. The phone box was seal-broken it seems to be a used
product!

I've raised return requests four times and several times contacted
Flipkart customer
support for the past 3 days to confirm the request and shared pdf/images
but it was rejected by Flipkart all the time even after sharing the full
video and photo evidence for the delivery of the suspicious untrustworthy
Seal-Broken product.
So I've Registered a complaint against Flipkart in the *National consumer
helpline with Grievance Number: 4012396.*

It is a misery to see all my return requests getting rejected for the
reason: "the return request could not be processed by the seller, as the
product images shared could not be validated" from Flipkart even after
sharing the Detailed Images in PDF and jpg formats moreover I've dropped a
mail with the unboxing video earlier.

Now I am again sharing the Photos, and unboxing Video of the
seal-broken product
which was delivered to me. Please don't use the same reason again and
reject my return request,
I am ready to share any additional information regarding the product via
Telecommunication or in person, but please don't reject the return for the
same reason. Also, I am ready to take any legal action if needed. I've
ordered more than six mobile phones and lots of electronic accessories from
Flipkart and never faced such issues but this time it is a true misery!

I was eagerly expecting this product, which I've planned to present to my
father on his birthday which is on next Wednesday but that is not going to
happen in the near future,
*Please approve the return request and process the refund as soon as
possible.*

Regards,
Kirupa Shanker
+[protected]