Flipkart Complaints & Reviews

I have had ordered a carrom board it was delivered and we did not likes it so we have raised the refund request and it was accepted by the #flipkart. Delivery pick up executive came 5 to 6 times to pick and the carrom board on bike and when he see it's a carrom board he denied to take it and he is on bike.
He said we will schedule for pick the carrom board on van as i can not carry this on bike. This things happens 5 to 6 times
Once the delivery executive cancelled the pick up request so we have raised refund request second time and second time also it was accepted by the flipkart and again same thing happened delivery executive come on bike and after seeing this the carrom board he deined it to pick up and reschedule it.

After the 7 day's replacement/refund policy over the refund pick up cancelled than we have raised this to flipkart support we have received the call from customer support executive (Senior person from a team).

He said the carrom product will be replacable only do you want to proceed for it
I said i want a refund, he said it it not possible because the product is only for the replacement.
I said if that so than when we had raised the refund request twice why there was that refund option available he said it was technical issue.
I said i explained the thing that delivery executive came on bike but on bike he can not carry the carrom board that's why pick up was not done and 7 days refund/replacement was over.

There are three mistakes done by flipkart and they denied it that mistakes
1 :- refund option availability and accepted and flipkart say it's technical issue
2 :- delivery pick up executive did not check what he is going to pick up this happen 5 to 6 times (If it is a carrom board he supposed to come with pick up van not on bike)
3 :- technical issues for accepting the refund request

For the flipkart mistake why the consumer suppose to pay

Our concern is we need a refund for that product as a quality of the product is very worst. And the three mistake done by the flipkart.

I have orderd a product from flipkart i recived the product of different brand i raised return it got accerpetd from seller the ekart delivery executive same to pickup and denied he said its different product i cannot pickup this i want the original product only how can i provide the original product if i havent recived the same.

Hi my Flipkart account is blocked unnecessarly. i am a plus member and using Flipkart since 3 years suddenly yesterday I found my Flipkart account is blocked and for that I am not able to pay my paylater bill and this will hot my cibil score very badly

I ordered a 𝐀𝐥𝐥𝐞𝐧 𝐒𝐨𝐥𝐥𝐲 𝐑𝐞𝐠𝐮𝐥𝐚𝐫 𝐖𝐨𝐦𝐞𝐧 𝐃𝐚𝐫𝐤 𝐁𝐥𝐮𝐞 𝐉𝐞𝐚𝐧𝐬, order no. OD[protected] on[protected] and flipkart delivered me wrong jeans it is not looking like the one which I ordered. So I file a return request, at first time my return request was rejected after that I contact the customer care again and this time my return got accepted but it took 4-5 days in this. Now when the delivery boy come to pickup the product, he refused to take it saying that it is not matching with the photo of the jeans.
I asked him that this is the fault that this is not the jeans which I ordered but he refused to take it and went.
Now again talking to customer care they again saying that we will reply in 72 hours.
This is very bad that how flipkart is treating its customers. Please pickup this wrong jeans as soon as possible.

My oppo enco buds disconnects frequently and it already had black dust particles at the time of arrival also had a big scratch near the charging port when it had arrived.
The technician gave a visit and he saw the same issue but still rejected the request and said "thoda 19-20 chalta hai"
The charging in both buds is never same and always of a difference of 20-40% inspite of charging.
All these issues i want to return the product and not at all satisfied with the Flipkart customer support as they always abuse over the call and hang up.
on my app there is a return button but it never works.
Order I'd : OD[protected]
Invoice no : # FAJ4YY[protected]

Dear Concern,

I placed an order on FlipKart during this BBsale, on 30th Sept 2022.(Order ID - OD[protected]
while i made the online payment, the transaction failed but the amount(INR 14, 307.00) got debited frm my account and it hasnt been refunded since a week.

Kindly help me to get refund my amount.

Transaction Details:
INB/[protected]/TECHPROCESS SOLUTIONS LTD/ INR14, 307.00

I order 1kg ghee pouch from Flipkart grocery ..i get leaked pouch of ghee i attach. Proof too but they can take any action..I want refund for this

I have purchase realme gt 5g phone from flipkart OD[protected] under smart upgrade scheme, when there is time to upgrade phone, it was not showing me options about new phones, I have raised same concern with flipkart under IN[protected] but there is no response received on same,

Now they have locked by phone which is totally unethical and scam to me.

IN[protected]

On Sep 26, 2022, I ordered two items of Sony Bluetooth earphones (WI-XB400), but delivered one item only on Oct 2, 2022.
I waited for 2 more days hoping I will get another item delivered in one or two days. But 2nd item didn't come.
When I tried to contact their 'customer service assistant' which is bot, it was keep going round and round and showing limited options to chose while trying to make complaint of missing item. When I finally I was able to reach to customer service via phone, they sent me email that they are processing the return? I didn't request for a return, I am asking either for a missing item or to send me the money back for the missing item which I did not receive.

And in the email, they are asking me to provide copy of Govt.ID and consent to use it for verification? I made the complaint via phone and flipkart account with registered email and phone. And they have my number and email for any verification, then why do they need a copy of my Id and consent?

I am ordered apple Iped 24 sep 2022 on big billion days offers showing 10% instant discount showing but only received 5% discount . Flipkart cancelled communicate 5% discount transfer to my wallet on 3-Sep-2022 but no any discount received I am already complaint raised on 26 Sep 2022 - IN[protected]
I am daily can call to costumer care but no any satisfaction response your service very bad your policy 24 hours every complaint Resolved but my complaint not resolved
My order no - OD[protected]

For best regards
Vikram singh
Mobile no [protected], [protected]

Flipkart blocked my account when I call customer care for reture or replace my Levi's underwear because I recieved different size I order M size but I recieved XL size after call disconnect I am logged out from Flipkart automatically and now I logged in they show your account is blocked call customer care to fix it . Now I call customer care but they didn't resolve my problem...

I ordered a laptop in the Big billion day on September 23. It was supposed to be shipped by 28th and delivered by october 4. It’s october 5 today and my order isn’t even shipped yet. I’ve been in touch with the customer care but all they say is they r trying their best and just keep postponing the dates. I have grown impatient at this point. Please deliver my order as soon as possible

I ordered dell laptop but got Toshiba laptop..Multiple times i have called Flipkart to schedule pick up..but always wish master has decline my pick up and cancelled return request.
I have complaint against Wish master but i dnt think it has any impact on him.

Why Flipkart is not taking away my item..Totally fake Flipkart..I am losing my hope for 90 k .

Such a fake company ..worthless ...

Order ID: OD[protected]
I have ordered on 22nd September an iphone 13 blue 128gb. Expected delivery date was 23rd September. But its 5th October today and product is still not shipped.
No update is given and they only tell me to wait everyday.

DOI - 24th September 2022
The complaint was raised on 26th September 2022
Deadline has been given by Flipkart - 29th September 2022

Account number: [protected]

Product due for return - Casio watch worth 2600/- approx

It is really upsetting and disappointing to see and face utter carelessness and mistreatment from a giant company like Flipkart

Firstly, my account is blocked without any reason. Despite raising this issue and giving a deadline to get it resolved. Nothing happened. Consequently, I am not able to place a return request too.
I am sorry but this is an utter nuisance.

I will not pay for your technical errors and keep this cheap watch to yourself.

Flipkart's helps care really irritates me to another level.

Need a solution now!

OD[protected]
OD[protected]

Rice 10 kg of 2 qty is low quality and insect are there in rice rs 624 and rs 621 wasted totally old stock given ALMOST expired product provided to me so please do the needful and refund my money back rs 624 and rs 621 take this wasted expired 20 kg rice back to you which is no useful and hazerdous to human being rs 1245 wasted totally

My registered mobile no is [protected] and registered email is [protected]@gmail.com.i ordered asus laptop from Flipkart with order id OD[protected] worth 82, 390 rs. Firstly there was no physical invoice in laptop box still i accepted delivery after talking with flipkart customer care when they told that soft copy in pdf format will be sent and there is no problem if physical invoice is Missing. I shared OTP for delivery after checking there were no signs of physical damage or scratch and dent.

But after delivery was successful to my utter shock i came to know that flipkart and seller have done huge fraud with me and sent me defective faulty and possibly refurbished laptop on the name and price of new as microphone is not working, warranty was already activated and only remaining till 11 aug 2023 only for 10 months and also it's having problem while booting its getting stuck in black screen.

Since then I'm continuously trying to create return request but getting error and also talked with customer care they are also not able to create return request and getting error. This is planned scam by flipkart firstly sent me defective laptop and now not letting me create return and after 7 days return policy will get over they will say now nothing can be done. Check my tweet on this link https://twitter.com/manojsingla181/status/[protected]?t=iSomujDAVDFX_3sxysYj6Q&s...⇄

But this won't work as thought by flipkart i will take serious legal action with help of my lawyer against FLIPKART for fraud, forgery, mental harrassment, mental agony if resolution is not provided on urgent basis

Flipkart company delivered wifi connectivity failed good on sept 22, 2022.
Later 2 technicians came for technical visit for 2 different times and they confirmed that smart operations and wifi connectivity failed and asked me to return. But Flipkart has rejected my return pickup and they are not refunding my money from 23 September, 2022 and saying stories even till now(oct 4, 2022)

Dear Sir,
Flipkart Hold my account bcoz of "LSTLDGF9C2BYTG4QHFEVTVXWG" Listing ids. Flipkart asking me purchase invoice copy for activate my account & clear my hold Which I submitted. Even Brand also mapped by flipkart team on same invoice. Invoice already validated by flipkart team But then also flipkart seller support team didnt activate my account. Flipkart reference no is IN[protected]. I have all evidence which prove my product is genuine. I feel like flipkart is doing fraud with me. Even flipkart blocked my money also. As per flipkart policy I submitted all relevant docs which prove my product is genuine. Here I attached screenshot of account hold, Invoice copy which is asking by flipkart seller team & Invoice validation for Brand authorization which prove my product is genuine & Im right.

I ordered a laptop and it reached the nearest hub on 25th September. It was supposed to be delivered by 28th, but the delivery agent made up some dumb excuses and said that he'd deliver it the next day. I raised a complaint and was told that i'd receive it by 4th of october. The payment has already been done but the package has still not been delivered. The only response i have been getting from flipkart is to be patient and whatnot. The nearest hub is juat minutes away. I fail to understand why the delivery is still being delayed.