Flipkart Complaints & Reviews

I bought a realme 9 pro plus mobile from Flipkart but it turned out to be defective as when shooting videos the camera lens is fogging up and thus making it un usable to shoot videos or pics.I requested a refund from Flipkart but still it has been two days still no reply.here is my order I'd
Order ID - OD[protected]

Wan to change mobile number in my account.
i have lost the old number and when i try to change the number its asking to enter the otp from that lost number how could i enter the otp.
this is my old account and i want to use it future because its has my all kyc done and also eligible for credit card and pay later but because of that old number i am not able to do anything.
please change my number.
old no.-- [protected]
new no.-- [protected]
mail id. -- [protected]@gmail.com

I have paid 936 extraa to Flipkart but every time I told them about it they told me to wait for 3-4 days. It's been 2 months now last time they mailed me for that few days ago but after that no updates, not even a mail. I mailed them few days but no reply.

My order is cancel by flipkart please help me

Not received order till date. I ordered on 3 September

My account was blocked and no info was given.
After blocking account Flipkart accepting orders but not taking return.

Out of 10 orders I had returned only 2. Still this behaviour. No email to contact and customer care number has no answer.

Hipkoo Sports EXCELLENT BADMINTON RACKET (SET OF 2) Multicolor Strung
I order this product on September 4th 2022
By paid payment earlier
They given date delivery on September 11th 2022

I didn't receive any calls from courier person
And no delivery came for delivery

On that day didn't receive my product
End of the day its updated as product delivered

I am keep on calling customer service not giving proper response they check and update on September 17th till no calls i didn't receive from flipkart

On August 21, 2022 I ordered a Swiss beauty lipstick which was a prepaid order. On August 26, 2022, Flipkart informed me that the item was cancelled because seller stated the item ran out of stock (strange!) and he initiated the refund, which should be credited to my account by Sep 1, 22. A refund ID was provided. Then the money never came to my account. I contacted Flipkart innumerable times (a total of 17 mails were sent from both sides), provided my updated bank passbook statement 3-4 times, when asked (they need proof), provided my bank account details to them twice when asked and yesterday (Sep 16, 2022) i was mailed that the seller already refunded on 26th August '22 and stating a different refund ID. I didn't know Refund IDs get changed everytime like they are changing clothes! Meantime, i contacted my bank too, they informed they couldn't locate the amount so far. Flipkart kept on dragging the dates like hell and ultimately didn't return my money for a product which was cancelled by the seller. Order ID- OD[protected]
Seller- JHANVITRADEMARKCO

I brought Realme 9 pro plus in this month 8th sep but there were a serious issues on Camera (laggy, Ois not working ) I submits the return request on 12 sep. But they continiously Rejected my request for the 3rd time today is my last day to return(17Sep) still they rejected .

Log OTP not received, in mobile number and also email
Want to login flipcart account

Order ID- OD[protected]
Gmail : [protected]@gmail.com

As i ordered mivi 24w soundbar but here i recieved an empty box with book inside and without seal and package seal also broken and opened, these is really disgusting i didn't expect this from Flipkart, when i tried to raise my issue they blocked my Flipkart Account, as a customer i didn't expect this from you, Team Flipkart please consider my request get an resolution for my issue . They even not responding for my emails and social media Posts.

I have been shopping online from various E commerce sites for more then 10 years even though my friends and colleagues they always advised me not to buy online as it is not safe and secure .

Being a computer professional, I am always careful about do's and dont ; s while doing online transactions / purchases .

This is for the first time when I find mysel[censored]nder such a fix that I am no more confident to do online Transactions i.e Purchase from FLIPKART and other Ecommerce online websites .

I have recorded videos and clicked pictures from my mobile for the same .

Hence I request you to Kindly refund my money or deliver the product purchased by me .

And also Kindly check with present loopholes in your system so that future customers are not penalised for making online purchases .

Regards
Venkat jagu

"Flipkart Update: Sorry, your Grocery order OD[protected] was cancelled due to an unexpected issue that has now been fixed. Rest assured, we are putting in additional measures to avoid instances like these in the future. Any amount paid for the order will be refunded ."

Hi Flipkart,

Is the above statement sufficient to cancel any order ?
I have placed important food items with Flipkart relying on the name and brand. But this is really annoying to see there is no value of my time being invested with Flipkart to place an order for daily needs which could have been easily fulfilled by any other platform within a day but I still waited for Flipkart vendors to deliver the same within a time frame of 3 days.
Flipkart fails to deliver the same and delays the order by another 3 days. And to my surprise, at the scheduled delivery time, I am getting another message from Flipkart that the order has been cancelled and amount is being refunded.
How can you compensate for the time I've invested in Flipkart??

Please note that I don't want any refund/ credit, my only ask is to get my order delivered or don't do anything.
I have already had words with customer service executives 4 times including a senior executive name Shoaib but no help and the experience was poor.

Thanks,
Sneha

Flipkart blocked my account from 1 month ...I contacted customer care three times but not response ..I request to unblock my account

Login no - [protected]
Mail id - nirmale.[protected]@gmail.com
Name -Abhijeet Nirmale

I brought mobile from Amazon but my phone is locked from flipkart and costemer care also not supporting so what should I do and where we solve the problems

I have ordered some items from Flipkart grocery on 8 Sept and they were supposed to be delivered on Sept 11 but today is already the 16th of September and the items are yet to be shipped. I have messaged their help center, but it doesn't seem to bother them. I have already done prepaid so I request for my items to be delivered as soon as possible.
I do not understand the reason for their late delivery but I request for this issue to be resolve soon.

Order ID - OD[protected]

I have ordered some items from Flipkart grocery on 8 Sept and they were supposed to be delivered on Sept 11 but today is already the 16th of September and the items are yet to be shipped. I have messaged their help center, but it doesn't seem to bother them. I have already done prepaid so I request for my items to be delivered as soon as possible.
I do not understand the reason for their late delivery but I request for this issue to be resolve soon.

I have ordered a product on 10th of Sep and it supposed to be delivered by 13th Sep but on that it was extended to 15th and tried multiple time to contact support they just keep saying wait for it till 15th and 15th they drop me a email you product is canceled by seller. It is completely harassment to chasing them so I want the product on same price get delivered.

Dear Sir concern regarding my order refund, i have already earlier inform you ekar logistics was ask me to when you pay me 1000 rupees then i pick up your package other wise i cancel your package and mention to customer refused the pick many time my request was cancelled for same concern, and today again same problem accured, previous time you have promised me if same problem again, i provide alternative resolution for advance refund with seller so please check and help me as soon as possible today
OD[protected] [Incident: IN[protected]]

I want to resume business as it shows all my products unavailable.

I got reply from Flipkart team:

Reference Number: IN[protected]
Created at: 5:05 pm, Tuesday, Aug 16, 2022
Last Updated at: 6:37 pm, Tuesday, Aug 23, 2022

Dear seller

Greetings from Flipkart Seller Hub!

This is to inform you that the product pickup will not be done by our Third Party Logistics partner, as the given address is not serviceable by 3PL. Inconvenience is deeply regretted.

Please raise a new request with an alternate pincode if you wish to change your pick-up address.

Warm regards,

Flipkart Seller Hub

For the last 6 years, pick up was done and now pin code problem. My are is the heart of the city.

Can you please solve the problem asap?

I want to resume business as it shows all my products unavailable.

I got reply from Flipkart:

Dear seller

Greetings from Flipkart Seller Hub!

This is to inform you that the product pickup will not be done by our Third Party Logistics partner, as the given address is not serviceable by 3PL. Inconvenience is deeply regretted.

Please raise a new request with an alternate pincode if you wish to change your pick-up address.

Warm regards,

Flipkart Seller Hub

Need help?

For the last 6 years, pick up from the same address. I need help on urgent basis.