Flipkart Complaints & Reviews

I had ordered METALAC Stainless steel dish drainer last month with Order ID - OD[protected].Please check the attached screenshots. First, the order kept getting delayed. After a week of repeated delays i started contacting the customer care. They had no clue at all why the product was delayed. They treated as if i am dumb person and asked to check order status on the application. They were unhelpful. I finally got frustrated with constant delivery delay and cancelled the product. I never received any update about refund after this. I contacted customer care asking about my refund and i want to know in which mode will i receive my refund back. They told me to wait, seller will initiate refund once product reaches him!! How am I responsible for this? The product never reached me and flipkart teams didn't help at all. Now for my refund, i keep contacting them and all they give are generic answers like please wait. It is my money. I am sure the seller is a fake company and in this case flipkart is responsible to return my amount. Why should I wait for a refund when seller there is a delay in delivery of product for more than 15 days. Repeated complaints to customer care went unanswered. I don't know where is my money. I even wrote an email to grievance.[protected]@flipkart.com and haven't received a resolution or reply back from Flipkart team.

Hence i am forced to write here to get my refund back. I hope atleast now the team will refund my amount quickly as its been more than a month of constant contact with customer care reg. Product and refund.

I have ordered 2 quantities of product DIGITAL SHOPEE Regular Fit Women Grey Trousers on Flipkart but received only one with the price of 2 pieces.

If I put return it shows one quantity in the Item Details and the refund price shows one item price and a deduction of 5% which I got an offer while ordering two items.

I want either refund of one item's price or the item which I paid...

OrderId - OD[protected]
orderConfirmedDate - 6 Sept, 2022
orderReceivedDate - 12 Sept, 2022
Product Details - DIGITAL SHOPEE Regular Fit Women Grey Tr...
Color: Grey
Size: L
Seller: DIGITAL SHOPEE

I have ordered a phone (order number OD[protected] on Sep 3 and the delivery was supposed to happen on Sep 6. No one delivered it and I raised a complaint with Flipkart. They said it will be resolved by Sep 10 but still no one delivered it.

So I cancelled the order and created a new order (order number OD[protected] which was supposed to be delivered on Sep 12. Again no one delivered. When I called Flipkart they are lying that someone tried to call me but I was unreachable. I was available all day and received every call. Everytime I order they are avoiding delivering the product but are taking the money.

The delivery person phone number they sent on SMS is not picking up my call. I called the number 23 times.

I have booked one ViewSonic monitor of order id OD[protected]. Initially, they showed a date of delivery, but after that day, the parcel was not shipped, and there was no shipment information always customer care gave a message that they had tried to resolve it. The order amount was ₹16, 928 using a yes bank credit card. When the order is canceled due to no delivery of the stated time, then it shows the order is canceled, but a refund is not possible for the sellers. How is this possible? I strongly believe that Flipkart delivered the product at the right time, and the refund is done quickly in case of cancellation. But this type o[censored]nprofessional behavior is not tolerated. I must say to Flipkart, immediately start the refund policy just because of the non-refund of the order.

Your dilivery boy mujhe parcel lene k liye diye gaye address se 3 km dur bula raha h. Jabki pehle same address pe 3 dilivery ki ja chuki h.
Aj muje dilivery Nahi di gayi h
AWB [protected]

I have ordered some nuts from Flipkart for deal prizes on 11tg September and they cancelled my 10 orders showing the same reason out of stock then how the hell the products are available on Flipkart now they should have gone out of stock.they just don't want to give me product at deal prize which I ordered at that time now the price increased alomst 5x now they have stock please resolve my issue

I have not received the refund amount yet on my account which is worth 299 and 1561 rupees for 2 purchases . i tried to contact with an executive repeatedly but there was no response from the coustemer executive.

I'm not able to make smart upgrade payment, there is no link to make payment and now my phone is locked. Customer care people a clueless on what can be done.

I order a Hershey's milkshake on 10th September, from a seller named SuperComNet.
I was told that this is a trusted seller so I quickly order the product as it was in sale @49/-

After that the product started shipping and was same was being reflected on my app tracking status. But on 12th sep i get a msg saying that your refund for Hershey's milkshake has been automatically processed i.e my order was automatically cancelled without my consent even after it was confirmed and started shipping.

The reason I was given was that there was a pricing error but that's not true at all. Many products on 10th sep at 10pm were on sale with a offer of @49 flat.

This made me so frustrated because even if you somehow manage to order the products in a sale and it's going to be cancelled anytime by seller then what's the point in giving a discount and decieving the buyer.

This is so wrong, I want strict action to be taken against that seller and my product

I ordered a Toshiba TV from flipkart on 6th of Sep 2022. The installation team came to install it on same day evening. To my shock when they opened the box, it was damaged badly. He took the pics and sent it to the dealer.
I also raised the return request on Flipkart (since there were no replace option). But Flipkart team has not yet returned the refund, and their support team is not giving my any information. All they say is wait until someone contact me. Its already been 1 week and they have not given me any update.

My self sreenivasulu
sir I bought marq brand washing Machine in your Flipkart in[protected] warranty 2 years motor 5years .
The washing machine is working only 1 year after not working
I am giving complaint from March 2022The technician came 4times but said that they have no parts to repair mother board problem,
Daily daily delay 48 hours 24hours same repeat but problem not solved.
I will complaint many many more times with in 7months but daily delay not resolve problem
Flipkart by Marq brand service is wrost cheating

I have ordered King size bed from Flipkart, It is September 12 today when I am writing this complaint and I ordered this on the 4th of August. This was for my pregnant wife who required this bed and I ordered this by considering the given expected delivery date which was 16th august.

Now I don't want this product because of such late delivery and still, I don't have any update on the delivery of this bed.I have raised my issue a thousand time to Flipkart but Nothing I get.The amount pf the bed was pre-paid by me and its a big amount for a person like me. Flipkart executives keep harassing me by calling but they are not canceling this order,

Pleaseeeeee cancel this order and give my money back

Brief:
1) OD[protected] placed on 27-Aug-22 ~~~~~~~ Delivery date 06th Sep 22
2) OD[protected] placed on 25-Aug-22 ~~~~~~~ Delivery date 05th Sep 22

A) 25+ reminder on twitter
B) 25+ Emails at help centre
C) Commitments by 15+ Executives and 10+ Customer care Supervisors/Managers for closure in a day from last 1 week

No Delivery no Cancellation only date extension
[protected]-
Message to Flipkart :

WHAT ARE YOU GUYS UPTO NO E-TAILER HARRASES IT'S OWN PREMIUM CUSTOMER THE WAY YOU ARE DOING
FIRST OF THERE IS NO JUSTIFICATION OF NOT DELIVERING THE ORDER ON 05TH/6TH SEPTEMBER.THEN THE STATUS SAYS IT WILL BE DELIVERED NEXT DAY.
WHAT MOCKERY YOU GUYS ARE CREATING
IF YOU ARE NOT DELIVERING THE ORDER -WHY ARE YOU NOT CANCELLING IT
YOU ARE HIDING BEHIND THE SELLER THAT IT CANNOT BE CANCELLED AFTER 24 HOURS OR ORDER, BUT WHERE IS THE POLICY THAT SAYS YOU CAN EXTEND THE ORDER DELIVERY BY 10 DAYS WITHOUT ASKING THE CUSTOMER
TILL TODAY THE STATUS OF THE ORDER IS SAME FROM LAST 7 DAYS, I AM PRETTY SURE THAT THE ORDERS WILL NOT BE DELIVERED ON THE NEW DATES IMPOSED BY YOU.
WHAT YOU WILL DO NEXT EXTEND IT BY ANOTHER 10 DAYS
ARE YOU GIVING THIS FOR FREE TO ME, THEN WHAT MAKES YOU THINK YOU CAN DICTATE T&C ON YOUR OWN

CANCEL THE ORDER (AND REFUND WITH PENALITY) OR DELIVER IT IN NEXT THREE WORKING DAYS, I AM NOT HERE TO HELP YOU WITH YOUR LOGISTICS PROBLEMS AND COURIER ISSUES

PLS SPARE ME

MANJEET SINGh

I ordered an item from Flipkart and paid using Flipkart pay later and on 5th of September my bill got generated and I paid my Flipkart pay later bill using debit card but due to certain reasons I return the t-shirt and the pickup was successfully done on 7th of September but I haven't yet received my refund amount in my account.

My self Bharath i ordered a black jeans and it delivered on 22 aug 22 and dur to size issues i wanna return the item for the first time due to some technical issues the return got cancelled and i again rised the return and with out reason they cancelled the return and i contacted to coustomer care and the return period is completed so through coustomer care i raised the return again for the third time they cancelled the return again i want my money back for third time an promised return date is 12 and now it got cancelled and i called to coustomer care and they put me hold ofr more than half an hour this is not the right way to treat the coustomer. Now iam going to rise the complainant on consumer court
These are the order id : OD[protected]

Hello, I am unable to update my mobile number on flipkart as it sends OTP to both old and new number in order to update new mobile number. I have my old number which is active but it does not get any OTP as it is overseas number. If you do not send OTP to overseas number then why to register it in the first place. Customer support is so useless that it I wasted numerous hours explaining them and still am here with unresolved issue complaining on this site. My email associated with my account is anand.[protected]@gmail.com Let me know if you can help with my situation. Please communicate on email for further help.

Dear sir
I Had generated refund request with in policy but pickup but pickup is not provided on time by executive so please accept my refund request because after delaying my pickup customer executive called me and said that i am canceling your request so please raise a new return request but now flipkart is denying my request My refund id is-[protected]
WITH REGARDS
RAVINDRA YADAV

Hi Saddam Here,
My order number OD[protected], I have made an order on 6th sep ... it was showing by 7 sep it will get delivered .. Not delivered yet now its showing as order cancelled by Seller ... VERY WORST ...
If i called to customer care Rude Behavior by customer care Agent . they are playing .. am asking for refund but they are not reponding for it telling me to wait .. or put email...

Please dont order from flipkart

My account has been blocked by the flipkart without any reason i already submit 2 or 3 compliants by calling to flipkart customer support.But they doesnt give any response to my complaint.My login details to my flipkart account is [protected].

Hi, This side Nitin Kumar, I have place an order on Flipkart on dated : 07 Sep 2022, Order ID: OD[protected], Showing status is pending. I have shared the details to customer care support but still no response received from Flipkart.

I request please look into this matter and resolve it on urgent basis.

My login : [protected]

Thanks
Nitin Kumar
[protected]