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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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A
AdilMir
Sep 19, 2022
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I have created my flipkart account few years ago and have been a customer of theirs for a long time.Unfortunately i lost my mobile and with that access to my mobile number as well.Then i emailed flipkart and tried to update the mobile number via the app many a times but flipkart is sending otp to my previous number which i do not have access to.please help me update my mobile number to my account registered with email id .
Thank you
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    Pulkit Sudan
    Sep 19, 2022
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    Website: www.flipkart.com

    I recieved a defective Asus Laptop, the seller is named as 'TBL Online' on Flipkart.
    Even though Laptop's listing shows 7 day replacement policy, I was not getting any option for replacement. I went to Asus service center, and after inspection they declared the Laptop 'Dead on Arrival', issuing a DOA letter and sealing the laptop. Asus DOA policy states that if the laptop has manufacturing defect in the first 7 days, then Point of Purchase (Flipkart) will have to replace the product.

    I have been contacting Flipkart by various means since 10 days with no resolution. Flipkart is not providing replacement unit even after Asus has issued the DOA letter. I have talked to about 30 Flipkart customer service agents, including supervisors and no one is trying to solve the problem.
    Flipkart customer support has been notified about the posted complaint.
    Sep 19, 2022
    Updated by Pulkit Sudan
    DOA letter by Asus

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      Z
      zah1231
      Sep 19, 2022
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      Hi,

      I purchased 2 Killer boys Tshirts from Flipkart on 26th Aug, 2022. The Seller was RetailNet. Order ID is OD[protected]. Due to size issue, I requested for a return. The tshirts were picked up from my house in Mumbai on 3rd Sept, but till date my refund has not been processed. I complained to Flipkart Support on their website as well as Twitter, but no result. They just keep asking me to wait for an update and keep asking me for my contact no. but they never call and speak to me about the issue. I am an old customer of Flipkart, but now am completely fed up with their behaviour. I request you to please take it on priority and process my refund ASAP.
      Flipkart customer support has been notified about the posted complaint.
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        B
        Baoxi78
        from BARUIPUR, West Bengal
        Sep 19, 2022
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        Flipkart has suddenly blocked my account, and i'm unable to pay the bills for pay back later option . Flipkart executives are not listening to any of my pleads, as I'm unable to pay my bills off interest for those bills will increase which is a total fraud . What should i do now
        Flipkart customer support has been notified about the posted complaint.
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          A
          Arunasish Karmakar
          from Asansol, West Bengal
          Sep 19, 2022
          Resolved
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          Resolved

          I had placed few orders in Flipkart between 10/09/22 and 19/09/22. Most of the orders have been delivered and few were cancelled by me and few were returned by me. But the refund as showing in ordered status of refund processed and refunded to Flipkart Pay later but when I checked Flipkart Pay Later account the refunds were not reflecting. On 5th October I will get the Bill for payment and I wish to settle the issue before the final bill is generated by Flipkart.
          +1 photos
          Sep 20, 2022
          Complaint marked as Resolved 
          The complaint has been taken care of and the refunds are now reflecting in Flipkart Paylater account. Thank you
          Flipkart customer support has been notified about the posted complaint.
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            A
            AshishVed75
            from mumbai, Maharashtra
            Sep 19, 2022
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            Address: Flipkart India, Banglore

            Like many users I too have come across issue regarding IMEI not verifying.

            I had been following up with Flipkart more than 10 days under complain no IN[protected] which after much follow ups shared the complain no

            Under Festive sale disguise, Flipkart has undertaken malpractice by putting up fancy offers ln my case exchange of old Cell phone against New cell phone from their website..

            When we opt for buying product under echange scheme the same is turned down by the system stating that IMEI is not getting verified, however in reality the Same iMEI is getting verified on AMAZON India for similar exchange programme.

            More surprising part is on Mobile App of Flipkart under the festive Sale there exist one option were old mobile are offered to be pruchased with good value without any echange (only buying old cell from end user), hereto the process is similar by registering our handset with IMEI no to avail value, to my surprise the same Flipkart has offered good value by verifying same IMEI which was rejected under exchange programme

            this is nothing but misguiding people by lurring or attracting cosumers, such practice is really unfair to consumer and flipkart either tries to be ignorant or willfully conducting such practice as no action has been undertaken by any Governing body.

            I would sincerely request your intervention to stop such MALPRACTICES undertaken by E-commerce Giants
            Flipkart customer support has been notified about the posted complaint.
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              M
              Manojthotli
              from Nathdwara, Rajasthan
              Sep 19, 2022
              Resolved
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              Resolved

              I have ordered a boxer in Flipkart on 24th Aug, and the product didn't even shipped even after 15 days. So I have cancelled the product on 9th Sep. As per the flipkart message "Your request is being processed. It may take up to 4 hours for your refund(if any) to be initiated".
              But I haven't received the amount or any information regarding the refund till now ie., 19th Sep.
              I have raised a several tickets for this. the support team keeping on postponing the resolution date. But there is no resolution.
              Product Name: JOCKEY Printed Men Boxer
              ORDER ID: OD[protected]
              Incident: IN[protected]
              Incident: IN[protected]
              Incident: IN[protected]
              +1 photos
              Oct 10, 2022
              Complaint marked as Resolved 
              Issue has been solved after posting the issue in twitter
              Flipkart customer support has been notified about the posted complaint.
              No customer support contacted for this complaint.
              Issue has been addressed and solved by social media post(twitter). Of course took 20 days for manual refund
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                S
                Sanchita Choudhury
                Sep 19, 2022
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                Address: Bangalore

                Flipkart has delivered a damaged item-the Aristocrat Photon suitcase . This is also used. The packaging is torn, the suitcase is bent.

                I have raised a return request and every time the delivery executive comes, inspects the product and goes back. They don't specify a reason for not taking back the product.
                Flipkart cant answer the following:
                1)Why have you given a damaged product?
                2) What have you given a used product?
                3)The suitcase is bent at many places.

                On top of that your executives are coming and inspecting and going back.
                So first I have to take the suitcase out and then bring it back again inside the home. Cant leave home for any essential work as the pick up team say they will come and then they reschedule the request. This is happening since the last 10 days

                I have asked them to Return MY MONEY IMMEDIATELY.

                Extremely frustrating, I want my money back NOW
                +4 photos
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                  M
                  Maria Abisha
                  Sep 19, 2022
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                  Address: 441, 8th Main Road, 4th block koramangala, Koramangala, Bangalore

                  I have ordered a tshirt in flipkart and received it. Because of some size issue, I tried to return it. The return request is accepted. But in 4 hrs I got message that The product is returned and the refund is completed. But I haven't return the product, it's with me only and I have checked the account. Someone's account is added in my flipkart account and the refund received to other account. Kindly help me to get the refund amount by receiving the product
                  +1 photos
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                    B
                    Babblu1
                    from Bathinda, Punjab
                    Sep 19, 2022
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                    Hi
                    flipkart delivered incomplete order.
                    some items were missing.
                    when i contacted flipkart regarding items missing, flipkart rejected refund.
                    after many complaints it was accepted & MY ACCOUNT IS BLOCKED.
                    NOW still refund of 1 item is pending.
                    +1 photos
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                      B
                      Bipashanag
                      from Kolkata, West Bengal
                      Sep 19, 2022
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                      Address: Bengaluru

                      Have purchased a new brand mobile phone Realme C30 - Locked with Airtel Prepaid (Denim Black, 32 GB) on[protected] with Order ID : OD[protected] from Flipkart.com. When I opened the outer packet I found the mobile box is tampered means it was not sealed and there was no cover also over the phone which is compulsory for every new mobile. It means I got a Used/ Damage mobile and for the same I complained the Flipkart Customer Care on[protected]. On[protected] Flipkart send a mail asking for the pictures of the damaged product and I had submitted it through mail. They gave me a confirmation that my complaint will be resolved within[protected]. But surprisingly I saw that they extended the resolve date upto[protected]. After seeing this I called up Flipkart Customer Care but they were failed to give me proper cause. Then I send them many mails regarding this issue. On[protected] morning I was shocked to see that they close my complaint without resolving it. When I called them up again about this matter they can't be able to give me proper answer. I request to Flipkart please resolved this issue and refund back my money.
                      Sep 21, 2022
                      Complaint marked as Resolved 
                      Today Flipkart took the damaged product and refund my money back. Thank you very much.
                      Flipkart customer support has been notified about the posted complaint.
                      Sep 19, 2022
                      Updated by Bipashanag
                      Flipkart don't want to return back product and refund the money.
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                        S
                        Samuvel Chellathurai
                        from Kandukur, Telangana
                        Sep 19, 2022
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                        Website: Flipkart.com

                        Sir/Madam,
                        Yesterday[protected], i have purchased a "ZOONIS Intel Core i3 530 CPU". During the online payment of RS 8549, The payment have been failed. but money got deducted from my account.
                        The flipkart is not taking proper responsibility for the deducted money from my account. they saying it will take up to 8 more working days for the deducted money to reflect back to my account, which is unacceptable.

                        Kindly take necessary action to get the money back to my account as soon as possible.
                        Flipkart customer support has been notified about the posted complaint.
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                          H
                          hishaarf
                          from Delhi, Delhi
                          Sep 19, 2022
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                          Resolved

                          Website: flipkart.com

                          I purchased a mobile on 28th Aug 2022, Nothing phone 1. There is no option to download invoice and no proper customer support on their website. I need the invoice at the earliest
                          Oct 4, 2022
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
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                            P
                            Partha pratim Roy78
                            from Contai, West Bengal
                            Sep 19, 2022
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                            OD[protected]

                            This is order id OD[protected]
                            I ordered Nokia 150 DS 2020 Keyped Mobile amount of 2718 But they taken money and delivered Empty Flipkart cartoon box. I have checked and disappointment with the issue after I raised return request on 10th September return id -[protected] after raising they require Documents proof and product received Images I have shared immediately after They rejected my refund request without any reason and without my permission. they totally doing fraud with us.

                            I created new return by Calling customer support they still not resolved New Return id

                            that without permission only for return windows close purposes rejected 4 time refund request .

                            they totally doing fraud with us please take legal action on it.

                            Flipkart Register number-[protected]

                            Shipping address Partha Pratim Roy

                            Kanthi Post office more

                            Caltex petrol pump,

                            Contai

                            West Bengal - 721401

                            Phone number: [protected], [protected]

                            Please sir take action and refunded my money
                            +3 photos
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                              S
                              sreddi
                              from Vinukonda, Andhra Pradesh
                              Sep 19, 2022
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                              Address: Andhra Pradesh

                              I have ordered a Noise Icon 2 BROWN colour smart watch in Flipkart and expected the same color. I got a black collar watch.

                              I asked Flipkart multiple times to either replace or return or refund the product. They are rejecting simply telling some other reason.

                              I do not want the black colour watch. The way customer service dealing this issue is not proper.
                              Flipkart customer support has been notified about the posted complaint.
                              Sep 19, 2022
                              Updated by sreddi
                              [protected] and[protected] are the requests that Flipkart rejected replace/refund/return. I have been telling in emails that I got different colour product but Flipkart keeps rejecting without a proper reason.
                              In the interest for customer's time, Flipkart should not close the requests without customer notice and a proper justification must be provided to close.
                              Sep 24, 2022
                              Updated by sreddi
                              Based on earlier experience with Flipkart, I do not want to waste time and decided to retain even though Flipkart's seller sent me the item of different colour. Unfortunately, we should be satisfied with what the seller sends and not what we want as a customer,
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                                P
                                p2singh
                                from New Delhi, Delhi
                                Sep 19, 2022
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                                Address: Bengaluru, Karnataka

                                Hello!

                                I'm Prempreet Singh aka Jason (Christian name) customer of Flipkart from a long time. I've ordered one product i.e. "Blaupunkt BTW60 with 60ms Low Latency Bluetooth Headset" on 17th September 2022 at the cost of Rs 1394. This order was supposed to get delivered to me on 18th September 2022.

                                However, right after receiving the courier from delivery boy, I had to rush towards church for Sunday prayer. Therefore, I've opened the courier after coming back home and found that the main item is missing inside the box which is finely packed and intact from outside.

                                As suggested by the delivery boy, I've contacted the Flipkart customer service desk while requesting for either product or refund of the whole amount paid by me (In the form of resolution).

                                But, even after so many attempts through the Flipkart android application as well as through phone call with their customer service desk, they are not providing me any solutions at all and providing me with so many different excuses like "Sir, there must be some technical glitch and please try again after 24 hours".

                                I'm sincerely looking forward for your sight, as I would really appreciate your assistance on this case.

                                Best Regards,
                                Prempreet Singh aka Jason
                                Flipkart Order ID: OD[protected]
                                Flipkart customer support has been notified about the posted complaint.
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                                  A
                                  Aparnashit
                                  from Contai, West Bengal
                                  Sep 19, 2022
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                                  OD[protected]

                                  I ordered total 24 product for my home from flipkart grocery discount sale.

                                  I made full amount with any doubt Paid amount 3480 for 24 item. They given percel there are only 14 item delivered. Pack 10 horlicks missing in basket explaining issue 5 pack junior horlicks jar and 5 pack horlicks classic malt jar missing in basket however i paid full amount.

                                  I raised return request they not responding please take street action on it and do solve immediately i am really suffering with the issue.

                                  flipkart Register number-[protected]
                                  Gourab Dasgupta

                                  Pichaboni mach bazar

                                  cera tiles digha road,

                                  Purba Medinipur District

                                  West Bengal - 721455

                                  Phone number: [protected], [protected]
                                  +2 photos
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                                    V
                                    vivekacesys
                                    Sep 19, 2022
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                                    Dear Flipcart Team,

                                    Thank you for providing the worst service ever.

                                    I ordered 9 different products over the last 20 days but all my orders were canceled without informing me. All orders have been canceled on the same day of delivery or 1 day before the delivery.

                                    I feel cheated by Flipkart. Every time I spoke with the executive over the call. She said your issue will be resolved in the next 24 hours also you will get a seniors' call in the next 2-4 hours on your concern. I didn't get any calls or mail. I am totally harassed and cheated by Flipkart, I started getting a headache, How can you make your Plus member customer as a fool, you accepted the order and provide the delivery date and at the last moment you canceled the order

                                    Below are the Orders Details for those you have canceled in the last 20 days.

                                    1. madeena's Women Kurta and Sharara Set
                                    Order ID - OD[protected]
                                    Order Date - 30th August 2022

                                    2. METRONAUT By Flipkart Solid Men Polo Neck Yellow T-Shirt
                                    Order ID - OD[protected]

                                    3. METRONAUT By Flipkart Solid Men Polo Neck Navy Blue T-Shirt
                                    Order ID - OD[protected]

                                    4. Happilo Premium Seedless Green Raisins (250 g)
                                    OD[protected]

                                    5. Happilo Premium Seedless Green Raisins (250 g)
                                    OD[protected]

                                    6. Happilo Premium Seedless Green Raisins (250 g)
                                    OD[protected]

                                    7. Happilo Premium Seedless Green Raisins (250 g)
                                    OD[protected]

                                    8. SKTOYZONE Baby Swing Chair|Hanging Home Swing|Baby jhula Swings (Multicolor)
                                    OD[protected]

                                    9. ASHVISHOPPING Checkered Men Black Track Pants
                                    OD[protected]

                                    You can go through with the Order ID, I have paid upfront for the product in advance. I did not order the product for a refund. I want all my products at the same price.

                                    You are using our money for 5-6 days then cancelled the order and provide refund in next after 5 days.

                                    Now, Flipkart is started doing SCAM in a new way.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      A
                                      ananta beheramali
                                      Sep 18, 2022
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                                      Address: Angul, Odisha

                                      I have not used any services like this.Kindly arrange to revert the billed amount Rs.1225.92 and instruct them to stop like this fraud.

                                      Kindly arrange to revert back the amount.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        B
                                        Bipashanag
                                        from Kolkata, West Bengal
                                        Sep 18, 2022
                                        Resolved
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                                        Resolved

                                        Address: Bangalore
                                        Website: www.flipkart.com

                                        I have purchased a new brand mobile phone Realme C30 - Locked with Airtel Prepaid (Denim Black, 32 GB) on[protected] with Order ID : OD[protected] from Flipkart.com. When I opened the outer packet I found the mobile box is tampered means it was not sealed and there was no cover also over the phone which is compulsory for every new mobile. It means I got a Used/ Damage mobile and for the same I complained the Flipkart Customer Care on[protected]. On[protected] Flipkart send a mail asking for the pictures of the damaged product and I had submitted it through mail. They gave me a confirmation that my complaint will be resolved within[protected]. But surprisingly I saw that they extended the resolve date upto[protected]. After seeing this I called up Flipkart Customer Care but they were failed to give me proper cause. Then I send them many mails regarding this issue. On[protected] morning I was shocked to see that they close my complaint without resolving it. When I called them up again about this matter they can't be able to give me proper answer. I request to Flipkart please resolved this issue and refund back my money.
                                        Sep 21, 2022
                                        Complaint marked as Resolved 
                                        Today Flipkart took the damaged product and refund my money back. Thank you very much.
                                        Flipkart customer support has been notified about the posted complaint.
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