Flipkart Complaints & Reviews

My Shoes colour faded

My account in Flipkart has been blocked from past 1 month with any assured reason. I Just ordered 2 products and then I was not satisfied with the product and then I returned the product only for this reason Flipkart has been blocked my account.. this is so unfair ... please do unblock my account

Dear sir,
My name is Tarun Kumar Meena. I ordered a smartwatch from Flipkart. There is connectivity issue in the product so i raise my complaint on the same day of delivery. They send the technician to check the problem, then the technician also accept that there is problem in the watch and he write in the remarks that the watch is not working properly. Then again I raise my complaint, then also they send the technician and again they declined my returning request after technician accept the problem. Same process they did 4 times. I am continuously in touch with the customer care but they are not resolving my problem.
Please solve my problem.
Order id- OD[protected]
Mobile no.- [protected]
Email id - [protected]@gmail.com

Sir namaste

Mera name ashutosh mishra h . Mene flipkart 1 boat ki art watch order ki . Jiski kimat 3499 h . But flipkart se mujhe other brand ki date watch mili hai . Jiski complain mene kahi bar flipkart se ki . Par unki taraf se koi solution nahi mila hai

I recieved an item at 11 July 2022, and i cancelled in next day, and i Waited for so long for delivery boy for pickup
After 40 days approximately delivery guy came to me and asked for pickup, I said product has been using and i cannot return to you, so please take back money and cancel that return request,
I talk to executive in Flipkart service centre, they confirmed issue resolved
After few days again return request has been raised without any actions
Delivery boy still calling me day after day
This feels me very annoying, and that guy was calling every day
My Tracking ID SF[protected]FK

Be very careful while ordering from flipkart. I ordered VIP vest and received parcel with old newspapers. There are lots of fraud and cheater vendors associated with flipkart. They are not doing proper due diligence of vendors before registering. BE CAREFUL WHILE ORDERING FROM FLIPKART.

I have purchased a realme Buds Q2 Neo with Environment Noise Cancellation (ENC) Bluetooth Headset. But I haven't found the invoice download option in the app. It is not showing. I want the invoice of the product or the payment receipt of the order Asap.

Hi I have ordered springtek orthopaedic mattress from Flipkart on 14-8-22 they have provided delivery date by 23-8-22 big suprise was there was no tracking ID provided since it was Flipkart assured product we thought it Will deliver on time.They have delivery date multiple times first is 31-8-22 so when about Aug 29 they have changed delivery date to 10-9-22 this is also expected date.I am requesting to refund the amount i have paid for that...

Hi,
My credit score has decreased because of IDFC first bank limited (sponsored bank for Flipkart pay later).
IDFC first bank filed wrong suits which are of
1. OVERDUE ALL AMOUNT

Based on the above issue I have contacted Flipkart many times over the past months. on JAN 2022 one of the Flipkart told me that there is no outstanding balance or any overdue balance in my Flipkart pay later account and it is showing in Flipkart because of a technical glitch. Regarding this technical glitch, our partner IDFC First bank limited directly reported the CIBIL and the suit filed will be removed or rectified in the next report. (Incident: IN[protected], IN[protected] )

I have called customer care to IDFC First . They informed me that there is an outstanding balance of 4865 Rs on my account number: they told me that they couldn’t access my account statement and told me that they are just a sponsor for Flipkart pay later and we can’t do anything about it, just resolve the issue with Flipkart only.
again recently, I contacted Flipkart on 17th feb22. They told me that “at any cost, my issue will be resolved by 22th of feb 2022.” After contacting me again 2-3 times on the 22th of feb22, they told me, “we will send you an update on this within 36 to 48 business hours.”
today is the 23th of feb22 they are not even replying to me.
when they are saying that there is no outstanding or overdue balance in my Flipkart pay later account. I don’t understand why they are not able to provide me with the full and final payment link and why they are making me suffer even though I am not at fault.

THEY TRAPPED ME, EVEN THOUGH I AM NOT AT FAULT. I HAVE PAID EVERY DUE ON TIME

Im sahi,
why flipkart and ekart has failed to deliver my mobile product ordered on 24 aug. 29 aug. was delivery date and which reached my nearest hub on 29 aug. but not delivered on 29 aug. and deliver date extended by 31 aug. and still my product not deliver to me and even no proper communication for delay in delivery. The tracking of product showing its dispatched and received stories from mother hub to local hub and back again. Please don't cheat customers like this.
tracking id FMPP[protected]

When I tried to return a product, they cancelled my return request, when I tried again to return they blocked my account

My name is trilok meena. i ordered a jeans of ED HARDY black jeans for my brother in delhi but he received a jeans of light blue colour and of different size(completely different product). then i file a return request seller told me to me to put product images i then i put 10-11 product images and my brother id also but after all important this he cancel my request and this happen 3 times. now my return period is over and customer support ignore my case and told me that we cannot do anything. so this is happen with me.

order id :- OD[protected]
order date ;[protected]
invoice no :-FA bv 5I[protected]
total fare ; 1619
register mobile no ; [protected]
seller name ; arvind lifestyle

Sir/Mam i have Ordered Global Sphere Sunshine Digital Multimeter DT-9205e Digital Multimeter (Blue 2000 Counts) from Flipkart. But Unfortunately i have received wrong and used Product and i have contacted customer care several times but no one resolved my issue. And i have initiated return request from my side but Ekart Courier is refused to pick up the product and saying "we can't take any wrong or used product.You have to contact customer support for direct refund without pickup". Please help me to get out of this problem. I want to return the wrong product what i received and get back my refund

Wrong Product Details:- Excel DT-9205A(Yellow)
Product is also used it has major scratches and the connecting probe was broken and also rusted

Order details:- OD[protected]

I have purchased a Lenovo IdeaPad s340 serial no :- MP1R4FMV and it is in warranty due to repeatedly facing issue in laptop service declared it a DOA and they provide me DOA certificate and DOA sealed bag and i contact to Flipkart for replacement or refund and they accept it on 24th of August and tell me that product will be picked up 26 of August and refund will be generated in 1-2 days then a day before of picking someone call me from flipkart and tell due to technical issue the tracking Id had not generated yet so there will be delay and it will competed on or before 30th of August and same thing a day before a executive of flipkart call me tell me that your tracking id has not been generated because seller don't get acknowledgement of this return so we have to cancel request and again make it but they didn't do anything instead of that they cancel my request then next day I call to Flipkart and again i have to raise the return request they tell me it will be picked by 1 of September but till now no tracking has been generated they giving Tat regularly i have all proofs regarding this concern

I purchased TV on 10th Aug (OD[protected]. Installation was scheduled on 20th Aug. But it is still not completed and it is already more than 2 weeks now. Neither can I install myself nor return it.

I got mesage about installation to be completed by 8pm atleast 5 days. When i call number they dont answer. Flipkart customer support executive keep asking me to wait till 8 everytime.

It is so frustrating now that can't be expressed. Im mentally harassed now. Tv is just kept like a dummy box. I want flipkart to either install tv or refund money. After complaining on twitter, call and mail this is last platform. Next I'm going to file complaint in comsumer forum court in Pune. Jeeves which is installation partner of fliplkart is literally a fraud company. This company deserves to be sued in courr legally for harassing consumers mentally. Ome thing is for sure i will prefer buying offline for better after sale support.

Flipkart — Misguide and waste the time

Naeem Khan
from Jaipur, Rajasthan
Aug 31, 2022
My order, INVOICE. No.-# FAC7XD[protected]

1. Ordered date: 20/08/2022
2. Order Recived Date : 22/08/2022
3. Order Return Date : 22/08/2022

Today Date : 31/08/2022

In between this time period I have contacted with Flipkart Customer Service at least 30 times regarding Return for my order and they always tell me sir wait for 24 hours. I was telling them every time that please confirm you will able to proceed the Return or not??
they give me 5 dates
23 August
25 August
27 August
29 August
31 August

ALSO THEY CAN'T DO IMAGE VERIFICATION
always give me a time and say our team is contacting you but i can't get any notification from therir team side
What is this, my time is not a part of your company boss and not for waiting for this type of things.

Note that I am claiming Rs. 5, 000/- as a penalty for a quick compensation for my valuable time and for your wrong information providing system.

I suggest to flipkart team also that you will take action on team also but my compensation amount will be paid by you and there is no scope for any compromise otherwise I will be forced for take legal action against Filipkart.

I order NIKE TANJUN NK MEN SHOES from flipkart but i received on 19 th august. And i recieved quality issue with different colour and i am raise a return request same day but no response from flipkart and flipkart rejected my request 4 time and when i was raise 5 th request on 24 th of August the status still show pending and when i call the said me to wait 24 to 48 hours everytime when i call. But not a single response from flipkart team. Please solve my issue and get my refund back.

I ordered a mobile from Flipkart in November 2021 Order ID OD[protected]. They rescheduled the order six times and finally cancelled the order after harassing for 17 days.

Further, I was persistently harassed by your customer care representative as no resolution was provided by them and they kept disconnecting calls for more than 15-20 times mostly when they were not able to answer my queries.

I have called numerous times, engaged on online Flipkart chat with customer care when the order was not delivered on the promised date and have also sent emails regarding the same but to no avail. After harassment and non-delivery, there was a refund of the payment amount only. I do not believe that a customer places an order to only get a refund with harassment after several days without any explanation or apology.

Therefore, when no justified explanation for non-delivery and harassment was received by Flipkart despite several calls and emails, the Consumer complaint was filed in November 2021 and the learned court had issued notice in January 2022. I had already sent the notice through courier and also via email dated Feb 16, 2022. But no one has appeared for Flipkart before the concerned commission.

Please note that an ex parte order will be passed against Flipkart if no one appears before the concerned commission despite several reminders.

In this regard, kindly assist me with officials concerned with these so that legal process can be served.

Alternatively, pay compensation for harassment along with a letter of apology.

Thanks

I have ordered Moto G52 Mobile (order ID: OD[protected] on 16 August 2022 and received it on 17 August 2022.Then I placed replacement request (Replacement ID:[protected]) on 23 August 2022 because there was network problem and connectivity issues coming in the set. They took request and proceed further for technician visit. Now the problem is, they haven't send anyone for visit and it's been a week passed and no further assistance is provided from their side .They are calling me 10 times and repeatedly asking the same question what is the problem because each and everytime different person call and always saying " sir, wait for 24 hours, your issue will be resolved soon by our special team ".I don't know what they are doing .They are simply extending the time. I purchased a new phone and I am not able to use it yet

I have purchased mobile as on 12.09.21 under this plan. As per the plan policy we can either upgrade the device or pay the balance amount after one year. I was unable to choose any of the options. I tried to get it resolved by the team from 28th July 22 and they provided me a solution of returning the phone and getting refund of amount which i have paid. The delivery was scheduled on 15th august, however the delivery guy came on 14th August and i was not available at that time hence he went and i asked them to reschedule the pickup. However they are not coming up with any solution and every executive kept saying that we have escalated your issue. It's been a month and no proper resolution from their side. I have provided my bank details also. I have raised queries many times and the App is showing the status as Resolved without any resolution. Attached herewith the screenshots.