Flipkart Complaints & Reviews

I am requesting Flipkart to return my product as it is not working properly but they are denying to do so. I am telling them I don't need replacement please accept the return but they are telling it is not possible now. Everytime I call they will say that wait for another 24 hours and we cannot connect to the senior department and so on. They keep on asking repeatedely the same points and are not ready to guarantee me that the product will be returned

Order ID : OD[protected]

I had purchased the product named Apple Airpods Pro 2nd generation from Flipkart on 1st October 2022 and the promised delivery date of the same was 7 October 2022 The Product was to be shipped from a town named Bilaspur in Haryana and to be delivered to Karnal. And according to the details provided to me, this product was shipped on 3 October and after that it was sent to Gurugram and finally it came to Sonipat on 8th October **2:44 am**

The last date of delivery is already missed and still the product is in Sonipat only. This product hasn’t even reached the final delivery station yet. I am mainly writing this complaint to not get any further delays and to get this order delivered as soon as possible.

Also, strict action should be taken against these big e commerce giants who make false claims about the delivery details with poor logistics department like Delhivery. When I tried to contact their customer support team, they made me wait till they put the call on hold, and after that, the call will automatically get disconnected. In the past too, Flipkart has delayed my orders to that extent that I had no other option than to cancel them.

Talking about the current product, just wanted it to be delivered to my address as soon as possible Please refer to the screenshot for further information

Thanks

I received a damaged product and for that I raised a return request within the return time period on 23rd August with pickup date as 3rd September. It's 8th October and the pickup isn't done yet. Whenever I contact customer service they just keep on increasing the pickup date.
[Incident: IN[protected]]

My name is Deenbandhu Mandal. I ordered "muskan enterprise brass" neck necklace yesterday (09/10/12022). And the orders were placed successfully. But today they canceled the orders without informing me. Why did you cancel without telling me? If you don't want to give the product, why did you take the orders? I ordered a total of 4 pitches. All have been canceled by Sela. I want the answer. And I want my product back. I am giving each order ID number below. And flipkart register mobile number below. Please solve this problem.
MY REGISTER NUMBER :- [protected]
ORDER ID :-
1. OD[protected]
2. OD[protected]
3. OD[protected]
4. OD[protected]

Iam unable to pay the due amount of Flipkart smart upgrade plan because the option is not visible and now iam worried that my mobile will get blocked.I have been contacting Flipkart support from the past 15 days but no one has provided me the solution

Hello team
I purchased LG refrigerator 270 L from Flipkart on 22 September order I'd OD[protected]
Company delivered damaged product
I already file complaint regarding same issue at national consumer helpline
I already share pictures to company
Company approved my last return request but no one come for pickup
No any call or message received regarding pickup so my return is cancelled without my consent
I already contact multiple times by call and mails but company not responding today 10 days complete

Sir on 28 sep I book Addidas Shoe and your delivery date 4 oct but shoe not receive yet and I have to go other state to 11 oct so pls shoe provide soon
My order no OD[protected]
Name Md Aman
Mob [protected]
Address Amrik Nagar, Jalandhar

I received an order by my mothers name by flipkart. The order was sent at the hospital so a staff who didn't know better received it on COD later when we got the order we realized it wasn't placed by us. On calling customer care they were of no help and didn't even agree on telling name of the person placing the order so that we could have given it to them. They didn't even agree on returning the order back. This is just sheer wastage of resources. It is a scam just to trick customers into buying products from them.

I buy a puma shoes from flipkart but a got a wrong product. i raised a return request against the product. But the flipkart team doesn't solve my problem. they only give me date and date. but i don't get any solution. after some date i get a pickup massage for the shoes but the dilevery boy came and say, no to pickup the product. I tell my problem to the flipkart but they doesn't solve my problem.

Mr
I am atul kumar i ordered nothing1 mobile on flipkart big billion day in the name of my wife riya on 24 september 2022 whose order id – OD[protected] which cost Rs 31160 out of which Rs 22080 i did 12 months EMI from flipkart payletar rest Rs 9080 i my bank When the parcel arrived, a red colored power bank came out inside it when I called on the helpline no of flipkart. When I made a pay call, they asked to stop till 28 September 2022 and blocked my flipkart account till 28 September 2022, I did not get any email call from flipkart, I contacted the helpline no of flipkart. Called again then told that you wait till 02 October 2022, you will get your solution from flipkart side but even after that on 02 October 2022 there was no call or email when I again contacted flipkart helpline no. If I called you then I was told that your refund will not be returned nor will you get another product, sir, I have tried many times on the helpline no of flipkart. Called me just keep on blaming me, I am very upset
sir i want my refund to be returned thank you very much

I purchased SAM & JACK Relaxed Me Brown, Beige Trousers, Order Id = OD[protected] .Due to size problem I returned it on dt 30/09/22. After consultation with e customer care, assure me that refund money will be credited on dt 03/10/22 . but the refund money not yet been credited till date now . You are requested to solve this problem. Thank you .

I have ordered vu gloled tv from flipkart . It is delivered on 4 October 2022 but it's 8 October 2022 no one responded from flipkart. I have reported about it to flipkart but nothing happened. Please help me so i can get tv installation on time
My order id -- OD[protected]

I have place order thru my mobile and my wife mobile. However order not delivered on time and now all of suddenly order cancel. I have talk many times with customer service team but they just do time pass. Customer service senior even not ready to attend call. I fedup with flipkart team. I need my resolution

I have ordered vu gloled tv from flipkart . It is delivered on 4 October 2022 but it's 8 October 2022 no one responded from flipkart. I have reported about it to flipkart but nothing happened. Please help me so i can get tv installation on time

EKART dombivili city team is scamming the customers of flipkart by selling the phones by tying up with retail market offline phone sellers and due to which they are delaying the release of phone from their hub to customer address even I am among the victim of the same incident ordered phone on big billion sale being a flipkart plus member still not been treated with any priority and there are no details to complaint about ekart or ekart distrcit head team they are scamming at local level and expecting customer to get frustrated and cancel the order by their own so that they can rub off their fraud easily putting the blame at customer end.

Request to please raise a proper audit on the team as the scamsters are fooling people and flipkart is helping in the whole situation or not no idea but no resolution is provided from both ends.

Below are the details of the phone I ordered Moto 30 Fusion Edge on sale for rs 34000 but the offline relatilers in my shop are getting the same phone from this ekart vendor partner scamsters and selling it off for 43K.

Purchase Date:[protected]
Deliveryy Date: 24 but delayed to 2nd Oct and now delayed to infinity.
Order ID: OD[protected]
Complaint ID: IN[protected]
EKART ID: FMPP[protected]

I am trying to log in my flipkart account but i forgot my password and when i am trying to get an otp or use forgot password it says unable to process request, also when i tried calling customer care there was only automated voice and no way to contact a real person to get my issue resolved

Reg. mobile no- [protected]
Order date- 18th sept
Delivery date- 26th sept
Item nos- 2nos grocery
Below are the attached images

I had contacted you at-least 8times regarding this order but every time Flipkart register complaint and give a promising date first it was 3rd oct. then 5th oct and after that its 7th oct. now there is no information and no response from flipkart.
This is my last and final contact with flipkart after that will going to take legal action against Flipkart

I have created flipkart account 7 years back with a mobile number 2 years ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I have raised too many complaints everywhere but Flipkart closing my all complaints by saying they need my id proof although i have shared my id proofs multiple times. Even i uploaded my id aadhar card in national consumer helpline but again they blindly copy pasted same lines that they need my id proof and closed my complaint, now i think i need to visit Flipkart's main office with my id proof then they will see it clearly, their customer service executives are biggest idiots

=I ordered SAMSUNG Galaxy F12 (Sea Green, 64 GB) Order ID - OD[protected] on 15th August but unfortunately i received empty parcel, My registered mobile number is [protected] and Email id is naradverma.[protected]@gmail.com

National consumer helpline new docket number:3906297

I am suffering from the month of August to get help

I ordered Samsung galaxy watch 4 from Flipkart last week for which i was supposed to get the delivery yesterday.(Order id- OD[protected]
The delivery was attempted as an Open Box delivery and I received my order, post which the delivery guy clicked on the Order Cancelled button accidentally in his mobile instead of completing the delivery and my order got cancelled. He assured me that he will correct this mistake and will give back my order the next day after making the updates through flipkart computer system and he took back the watch from me.

Now next day I can see my order is completely cancelled and I've got the refund amount back. I was asked to wait for a day and after waiting the order was canceled without informing me. Now while i'm contacting the customer support for this issue they are just being sorry for their mistake and asking me to place a new order now which is 2000 Rs more expensive then the price i ordered the product at initially, then why should i pay the extra amount because of Flipkart's foolishness? Plus according to the flipkart support, the company don't have an escalation matrix to take this case further. Which is very shameful and unprofessional when you are a competing brand globally.

As a flipkart customer, I've had bad experience with my previous orders but this time it is un-acceptable.

I Hope though this forum i will get to hear back some positive feedback for my issue caused by them.

Thanks.