Flipkart Complaints & Reviews

I have ordered OnePlus earbuds and I don't like the sound quality and want to return it however it's been headache to return, they are forcing me to use and while making complain they are disconnecting the call and Never calling back as per their policies which they mention on each call.

I called customer care before i purchase tv, they quote first lg warranty covers and three years protection starts. After purchase both warranty starts simultaneously. Nearly makes about 30 calls no one was trying to resolve the problem.
On 14 Aug i spoke with supervisor Amita, she straightly denied my request ( refun of my rs1299/-) I purchased 3 years protection after confirmed from your executive only. Dont make financial loser due to your executive misguidance. Please make my refund or extend 3 years protection on completion of LG warranty.

I ordered Sony Liv premium subscription 999 rs from Flipkart assured seller and the activation code I recieved is expired and not working. Its been 19 days since the purchase. The overall experience with customer care has been awful and of no value. I paid upfront and not got the product. This is forgery of the highest level. I had contacted Sony Liv and they have categorically told that its the issue on Flipkart's end. Please provide full refund or new activation code. They gave me apparently a new code which was exactly the same as before so that they can mark their issue resolved. Order ID: OD[protected] Activation code: FKSSA4MDSG8Wser.

Dilivery boy of my redmi note 10pro came at my door step there was a exchange on new phone dilivery guy check my phone and told sir u will recieve a OTP on my old phone and told me I am coming back in some time after that I have called him more than 50 time but he is not answering call and cutting my calls back to back and I am sitting home hopeless

Xiaomi 11i 5G (Purple Mist, 128 GB) with order OD[protected].
Smartphone xiaomi 11i 15 July order placed 16 delivery open wrong product replacement 7 days policy replacement return created not successfull high return request 1montes after replacement approved (Accept) replacement out of pickup delivery boy old product pickup and new replacement product open box damaged box delivery boy new and old product pickup date 7 August 2022 done refund not Intiate 17 August account blocked please account unlocked product in refund Intiate please help
Name shaikh Mohammed Asjad

Email [protected]@gmail.com

Mo. [protected]

I ordered a watch from the Casio brand ( https://www.flipkart.com/casio-mwd-100hd-1avdf-youth-digital-watch-men/p/itm0713...⇄ ) on 22 Aug 2022, but I got delivered with a wrong model of watch on 26 Aug 2022.

I had raised multiple return requests ( most of which were raised by the custom care executive ) and all are were rejected by the seller, even after providing all necessary details such as images, Aadhar for review.

I had spoken to multiple custom care agents and even the senior members who had promised each raised return request would be the last one but all the return request were rejected without proper reason and without my concern.

On Sep 1 2022, my flipkart account was also blocked without any proper reason. There has been no help from the flipkart customer care on this as well.

Due to this, even though I have genuine reason to return the product and matches the return policy of the product, I am unable to return the wrong product and get my refund.

Email - [protected]@gmail.com
Phone number: ‪[protected]‬

Attaching images of the Return requests ( rejected without any proper reason ) and images of the wrong product ( in my case, it is different model in the same brand CASIO )

I ordered grosser on flipkart of Rs. 3760.00 on August 2022, but flipkart was not delivered items till passed given date. Than I canceled those items (Rs. 3760) but flipkart delivered only Rs.3322. balance rs.438 not refunded till passed one month.
My registered mobile number is [protected]
Name Raju Kumar

I had ordered a playstation 5 horizon forbidden west voucher bundle on 22nd august 2022 and the delivery date is 4th sept 2022 i.e today, but I have yet to get any delivery agents details from Flipkart and it looks very like that it will delayed.

This is a bad experience and I am really frustrated with this issue, Customer care have no clue about this issue and are not able to give me a definite answer.
It is very surprising that the delivery even though the delivery is done by Ekart which is owned by Flipkart, the customer care are not able to provide me contact details for the same.

Hello Myself kishore I have account in Flipkart and it's blocked on August 13 and I raised complaint soo many time but didn't solved the problem.Now i have to pay emi for paylater throught only Flipkart and no other option is there have spoken to them any other option is there I'll pay but they are saying no.
If I don't pay emi before 5th of September my credit score I'll be impact So please help me from this
Thank you

Flipkart highest escalation told me we will provide the best resolution but its been 11 days I want my refund OD[protected].

I had ordered dizo watch r and received a complete fake duplicate product (with video proof) after continuous calls to the customer service they are not solving the problem and the refund request is pending since 8 days . the customer care is just ignoring our concern .

I have ordered Bata(in Offer price) shoe on Aug 12 2022 actual delivery date is Aug 26 2022 and its extended to Aug 30 2022, but today's date is Sep 4 2022 till now the product is not delivered and tracker not showing properly. I have raised a complaint 2times again they said please wait for 3days. First time i face this problem in flipkart. I have ordered the shoe for the special occasion on Sep 6 2022.

I was paying for an order in July and I tried paytm wallet to pay for my order as it had an offer. But paytm was faling due to their app's technical issue with paytm. So i tried multiple times and from my lap, mobile browser and app etc but none of them worked. After many tries maybe flipkarts security system thought this is some kind of bot and thereafter whichever prepaid method of payment I tried gives me an identical message that "Transaction...

My account is block please my account is unblock kar diyage please sir my flipcart acount number [protected] please unblock sir

I have ordered 4 waist bags out of which I am not satisfied with quality and size of 2 product, wanted to return them but not able to see return option when I am going on my orders on Flipkart, though these orders have 10 days return policy.

Order I'd: OD[protected]
Received on: 25 & 26 August

Trying to return them from last 5 days
Reached Flipkart customer care also but not response their also.

Please resolve these as soon as possible.

Unable to login using registered phone number through OTP option. the website shows otp option unavailable.
Also could not reset my forgotten password. Again it shows " unable to process".

Pay later section is unavailable while checking out the product.
Flipkart Customers executives are tellling that it has been blocked by the financial partner IDFC First bank, and IDFC executives are blaming Flipkart. Vice versa. I have been facing this issues from 2 months....

My account was hacked and a order was placed twice through my account using my flipkart wallet money. It is completely fault of flipkart security system. I asked for refund the authorites are not responding.pls help. My calls are kept on hold for long and then ended by them.I have lost amout of Rs 199 twice (rs 398) Please help.

My account : Aditya Kadam
mob. [protected]
Fraudlant order Id OD[protected]

ORDER ID : Order Id: OD[protected]

Recently I have purchased a Exercise Bike (REACH BRAND) and Delivered on 25th August. This item supposed to installed by 28th Aug, but it was not done. So, I have complained and the Customer Care Executes told, it will be resolved by 1st Sept. It was not done. Today is Sept 3rd. I called many times the Executrices and requested the Return as the product is not installed I can not keep this in showcase. They updated the Installation Status as Completed.

I have requested CC, either get it installed or Accept the return. They don't agree for the Return and I can request for the replacement as per their policy. I really dont understand whether Flipkart can understand the issue or not.

Event I tried the brand and I dont get any proper response.

It's really frustrating and the CC executives keep extending the resolution date and I could not connected to senior executive. I reached then luckily couple of time they too talk like a robot.. As per policy it cannt be returned,

I dont know what to do with the product without installing... Is that the way Flipkart responding to the customer??

Flipkart is not customer focused and they want do a favor to the sellers. If there is no customers, what they do with the sellers??

We have paid for what the service we are expecting?

I dont know whether their policy accepts the sellers not doing installation?

If the issue with the seller, what is stopping Flipkart to accept the return.

Flipkart is not gave this product freely and I have paid for it.

I expect Flipkart to serve the customer and dont be favor of the seller if they are meeting the customers expectation.

Accept my return is my final request

I am trying to close Flipkart pay later account but i dont have my registered mobile no. With me...i tried to call Flipkart customer support but they have not responded yet...i mailed but they have not replied yet...i dont know what should i do...i want to be with Flipkart but with my new no..