Flipkart Complaints & Reviews

I had ordered Seagate Ultra Touch 2 TB External Hard Disk Drive (HDD) on 9th of August 2022. The delivery date was 16th of August, then it was changed to 19th of August. But the product wasn't delivered. Then it was showing that the product will be delivered in next three days but the product hasn't been delivered yet. When I tried to contact coustomer care they said your issue will be resolved by or 23rd of August. When it was not resolved on the said that i tried to contact again then they said your issue will be resolved by or before 25th of August. But now they are saying we will look into your issue. This time they don't even give a date.
Is this the costumer support of Flipkart?
Flipkart has shipped my product through Ekart Logistics, but there is no Ekart Logistics Courier facility available in my area. Now i don't know why did they ship through Ekart even when they know there is no Ekart courier facility available at our pincode. They could have easily shipped it through Ecom Express as we have ecom courier facility in our area.
Also the customer support of Flipkart was very bad, when i tried to get the adress and contact details of Ekart hub where the product is, they totally refused to give that.
Then i managed to get the adress of the Ekart hub from google which is around 100 from my place and went there to pick up the product myself, they didn't allow me inside and refused to give the product and behaved very rudely.
Now I in a middle of nowhere and don't know what to do.

I am unable to update bank details through your site please update bank details at your end & process for refund amount.

Orders details for refund
AVRO furniture NEXA DINING/OFFICE TABLE RATTAN Plastic Outdoor Table (Finish Color - brown, DIY(Do-It-Yourself)) Amount- 1781 Rupees

Bank details

Account no. [protected]
Account holder - PAVANA KRISNA P
Bank name - Bank of Baroda
Bank branch - Kavu
Ifsc code- BARB0VJKAVU
City - Puttur
Pin code-574223
Dist- Dakshina Kannada
State - Karnataka

For further communication please contact below no.
[protected]

I have ordered parker fountain pen for sending it as gift to my sister on rakhshabandhan but the pen delivered was defective on the same day of delivery i have intiated replacement via flipkart app.Than inwas told that it will delivered on or before 19 aug 2022 than again customer executive told me that the resolution time is extended to 25 august 2022 so it will delivered on or before that atlast they automatically cancelled the replacement . I am giving calls everyday to flipkart customer care but they will resolution time is extended and when i asked them for refund the customer care executive is telling that resolution will provided by the team
this kind of customer support has caused mental harrasment to me
please help me get my money back
order no-OD[protected]

Order id - OD[protected]
Order ID - OD[protected]
I purchased these products and did the review and in my account section it's showing that it's been published but it's not showing in the product page...

Hi, i have purchased some groceries on Flipkart but this is four consecutive order has been cancelled by Flipkart. I am very disappointed with...

Flipkart is not providing services to shameerpet 500078. This is a major problem when trying to get something but they are exclusive to Flipkart leaving us no right to choose. I request to enable services to this area or provide a reason to why services are not available when other platforms can

Iam Flipkart pluse member though they blocked my account Shivukumar i have done nothing with them please solve and give my problem i have believed in you

Iam Flipkart pluse member though they blocked my account Shivukumar i have done nothing with them please solve and give my problem

Used gift card for shopping in Flipkart but when i cancelled some items they said we will refund within 24 hours but it's been 15 days i have not received a single rupee. India ki company hai kya hi expect kr sakte hain. Chor saale.

Email ID: [protected]@gmail.com

Google Pixel 6a is exclusively launched in India on Flipkart only. The GST invoice for business is unavailable for this phone since launch. Seller is 'Vision star'.

I don't know why GST invoice is unavailable even after raising concerns to Flipkart ad Google support teams. Google said they can't comment on this because it's Flipkart 's call on it but they agreed that GST invoice should be available. Both Flipkart and Google provide GST invoice on their sold products but still it isn't available on this phone. I highly doubt that the seller is affiliated with Flipkart and is not providing GST invoice intentionally. Scheme could be evading taxes! Flipkart should have taken action on seller or changed the seller who provides GST invoice.

Attaching screenshots of product page of Flipkart, last email of google support as well for reference.

I'm disappointed by Flipkart's customer support team. I have to explain everything from scratch to every executive, some don't understand and some can't resolve it.

Dear Sir Concern regarding my order infinix hote 11 s refund, i have received Fully died product means product was not working so please help me immediately and approved my return request and solve my problem and refund my balance
My order no-OD[protected]

Dear Sir concern regarding my order replacement, i am waiting for resolution in 20 days and Flipkart team was also promised me to provide me alternative resolution for advance refund or replacement, but my return request is pending in many days so please help me immediately today and solve my problem as soon as possible today
My order no-OD[protected]

I have quality issue and different products and damange and duplicate product

I was complete my August emi and laylater amount on August 4 th thought idfc first bank application. And i also submit all the paymemt proofs to flipkart. But day by day they charging me fines. Arround 10 days before I was submit all the proofs. Until now they can't solve my problem.

I have ordered a product from Flipkart on 16.08.2022. The product has been shipped On 20.08.2022. The tracking ID has been given. But there is no update in Flipkart website or app regarding the current status of the product except the update that the product has been shipped. I tried to track using Ekart website also. But it's showing that there is problem with tracking ID. The product is prepaid also with a cost of Rs 30499. Where is the order now? Tomorrow is the delivery date.

Order ID: OD[protected]
Tracking ID: FMPN[protected]

Dear Sir,

This email is to complain about a representative that I had a call with today morning. His name is Akhil. He was very rude, argued and kept shouting on the call. He used words like what nonsense are you talking and who told you to do this and that. It was very unkind of him to handle the call in such a manner where he is required to be of help.

Please take this email into consideration and have a word with him about his way of speaking to a customer of Flipkart.

Regards,
Erminia

I ordered a product from Flipkart shopping site via android app product order ID is OD[protected]

i received different product as discription

when i return product for refund but I can't get refund

I received a link via SMS and email to add new bank details but page not working properly i can't add details

Please contact me Flipkart to update bank details

Under Flipkart's sell back program, I sold my 2 phones mentioned below:

1. Google PIXEL 4A (for Rs.10500/-)
2. Apple iPhone SE (for Rs. 4000/-)

The delivery boy picked my phone on 12/08/2022 and handed me a Thank your card envelope packet, which only had a Thank you card and nothing else (Doesn't have any pass code to redeem the amount to Flipkart wallet).
Delivery person and Thank you card both says that - -
I will receive my payment within 24 hours. However, I haven't received my money yet... either to my bank account and to the Flipkart wallet.

I have been calling Flipkart customer care multiple times to resolve the issue. There customer support is not resolving the it and instead will keep your call on hold for a long time and then they will either transfer to another person or they are disconnecting the call..

This is really frustrating and really unhappy with the service of Flipkart.
My financial condition has been impacted since I was expecting the above mentioned amount for some critical commitments..

Order ID;s for your reference:
1. OD[protected]
2. OD[protected]

Please resolve the issue at the earliest and credit the respective amount.

Product worth Rs 500 was received in damaged condition with no return and refund policy

I have always been unhappy with Flipkart product quality. One of the reasons I think is because they suck up to their sellers. How do I know this? I have had 3 bad experiences with them, 2 of which are ongoing.
1)Flipkart did not deliver an order for months last year although product was still selling on the website just because price increased after we ordered/paid and whenever contacted they said it has to come from Punjab and so takes long time. Finally they said that they cannot deliver and I should cancel the order and they will return my money+Rs.100 which I declined. We could still see the product being sold for a slightly higher price on Flipkart. So after multiple contacts they cancelled the order and gave me just the refund.
2)We ordered around 60 items in Feb this year and returned around 20 items obviously due to poor quality. All were refunded except one item. Now the issue is that from the 20 items, 3 items were costing Rs. 499 but we have got only 2 refunds of Rs.499 and Flipkart cannot understand who has not refunded the money even after sharing complete account balance with them and so is not refunding it to us. I have asked for escalation on 21st of August 2022 but expectedly no one has replied to my email.
3)My wife ordered some kurta costing Rs.1345 which they say has been refunded on 22nd Aug but is still not in the bank. So we contacted support abut this and got called today 24th Aug and the girl said she will check something and kept me on mute for 15mins with complete silence expecting me to hang up and then hungup the call.
This is the tip of the iceberg for us. We deal with many other websites and seldom have to return goods and even when that happens are promptly refunded. Nothing more to say here except I wish I was allowed to give a zero star score. ([protected]@gmail.com)