Flipkart Complaints & Reviews

I ordered a mobile from Flipkart in November 2021 Order ID OD[protected]. They rescheduled the order six times and finally cancelled the order after harassing for 17 days.

Further, I was persistently harassed by your customer care representative as no resolution was provided by them and they kept disconnecting calls for more than 15-20 times mostly when they were not able to answer my queries.

I have called numerous times, engaged on online Flipkart chat with customer care when the order was not delivered on the promised date and have also sent emails regarding the same but to no avail. After harassment and non-delivery, there was a refund of the payment amount only. I do not believe that a customer places an order to only get a refund with harassment after several days without any explanation or apology.

Therefore, when no justified explanation for non-delivery and harassment was received by Flipkart despite several calls and emails, the Consumer complaint was filed in November 2021 and the learned court had issued notice in January 2022. I had already sent the notice through courier and also via email dated Feb 16, 2022. But no one has appeared for Flipkart before the concerned commission.

Please note that an ex parte order will be passed against Flipkart if no one appears before the concerned commission despite several reminders.

In this regard, kindly assist me with officials concerned with these so that legal process can be served.

Alternatively, pay compensation for harassment along with a letter of apology.

Thanks

I have ordered Moto G52 Mobile (order ID: OD[protected] on 16 August 2022 and received it on 17 August 2022.Then I placed replacement request (Replacement ID:[protected]) on 23 August 2022 because there was network problem and connectivity issues coming in the set. They took request and proceed further for technician visit. Now the problem is, they haven't send anyone for visit and it's been a week passed and no further assistance is provided from their side .They are calling me 10 times and repeatedly asking the same question what is the problem because each and everytime different person call and always saying " sir, wait for 24 hours, your issue will be resolved soon by our special team ".I don't know what they are doing .They are simply extending the time. I purchased a new phone and I am not able to use it yet

I have purchased mobile as on 12.09.21 under this plan. As per the plan policy we can either upgrade the device or pay the balance amount after one year. I was unable to choose any of the options. I tried to get it resolved by the team from 28th July 22 and they provided me a solution of returning the phone and getting refund of amount which i have paid. The delivery was scheduled on 15th august, however the delivery guy came on 14th August and i was not available at that time hence he went and i asked them to reschedule the pickup. However they are not coming up with any solution and every executive kept saying that we have escalated your issue. It's been a month and no proper resolution from their side. I have provided my bank details also. I have raised queries many times and the App is showing the status as Resolved without any resolution. Attached herewith the screenshots.

I have booked flight from Nagpur to Mumbai on 25 may 2022 but unfortunately flight canceled but my booking amount Rs. 5932/- deducted. I have talked to flipkart customer care many times but they denied deductions and till today they have not returned my money. Screenshot of cancelled flight and deducted amount transaction has been attached.

I have ordered a Boat WS 131 on 28 August 2022 from the Flipkart app next day at evening I received the courier of my product but when I open it it was the duplicate and used moreover damaged of local brand.
When I ask for replacement of that product that I received the BuzzIndia Flipkart seller denied to change that product

I would like to raise a complaint against bus seller for delivering wrong item and not taking a necessary action these increasing day by day kind proceed with

My money has been debited successfully from my bank but order not confirmed. Bank says money has been debited successfully. Flipkart says money has not been received. Where the money has gone? I need the money back asap.

Order Id - OD[protected]
Mobile [protected]

Hi All
I have purchased my MRF tyre from filpkart. But it is not fit to my bike. Now they saying as per policy return time is over. Due to that I lost my amount and wasted of my product . Current no use. Please help me resolve my issue

When i login my account on flipkart then it will show an error login unsuccessful, please retry in a minute.
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: Premkumar Ranga
Phone: [protected]
Email: [protected]@gmail.com

Hello sir I am Adimi Gururaju . Iam a plus member in Flipkart I don't know why my account was blocked but Iam using Flipkart for my business and useful purposes please unblock my account.I kept some amount in that account and also I am using Flipkart pay later also I hope you understand my problem and solve it as soon as possible.

Hello,

I have problem with the order ID - OD[protected]

I was expecting the product on 29th August. On that day order status is showed the product was out for delivery but the delivery agent didn’t have my product. He claimed that he had no details about the product or my order number or name.

I reached the delivery person through details provided by flipkart
I called on [protected] (PIN : 195)
That delivery person is said he doesn’t have my product.

After that I raised complaints about the undelivered product and today I don’t even see any delivery agent information or wishmaster’s details etc.
It is showing my product has reached the nearest hub on 28th August 3.57pm. But it’s 30th August now. It’s merely a 15 minutes distance from the acclaimed facility.

I have checked the Ekart details. (Tracking ID FMPP[protected])
My product is shown unsuccessful-undelivered 3 times in last two days…but in reality no one has contacted me about the order.

I have already paid a significant amount for this product. This issue needs to be resolved. I need my product delivered as soon as possible.
Please revert back to this.

I have received the wrong product.

I Ordered a Samsung 7 KG semi-automatic washing machine with Stainless steel tub material product but i received Plastic tub material product. I need this to return or else replace the product with same specifications mentioned in the portal for the product.

Product Ordered : NN2594SM01 Karishma Revive Analog Watch - For Women Silver Dial Oval Metal Strap

Product Received : NN2598YL01 Karishma Analog Watch - For Women White Dial Round Leather Strap

I ordered a Titan Silver, Oval Dial, Metal Strap watch, Flipkart delivered titan Golden, Round Dial, Leather Strap watch.

Replacement is not accepted.

On 8th August, i purchased a gaming laptop Asus Rog G15, price 93840..
It was delivered on 11 August, but the product was defective because the display was not working. So, i raised for replacement of product. The replacement was accepted by the seller. I have all the proof..
On 16th August the product came to me the delivery boy was very rude and he came but didn't took my defective product i showed him everything..but due to.his misunderstanding he went off in a hurry.
I called him again and again till 6 pm but he didn't answer my call .After that I tried.to.connect to customer service Flipkart but they all very useless because they put me .on hold and didn't reverted me back .
After that I spoke to one senior and he said your issue is being followed up and we will take action against delivery boy as per my feedback..
And after that automatically the replacement got cancelled due to Flipkart technical.internal error.
No mistake from.my side.
On 18 August again the replacement request was raised. And it was accepted by the seller again. Have all the all proofs with me

I was told.by Flipkart that on 30 August the Asus technician will come and check the laptop and after that your replacement will be done on 2 September..
But today is 30 August and no technician came.to.me.
All the Flipkart customer support were saying to me to wait till 7pm
I waited till 7 pm 30 August
Now i canmowait more .
Now i am complaining against Flipkart for delivering me the defective product and wasting of time.for.almost one month .
Now i don't know what should I do . because no technician came.today .
I am stuck with defective product.

I have opted 3 month Flipkart pay later EMI for purchase of a product(31.01.22), though I have paid all EMI bills and it is been 4months since I paid my last EMI, still Flipkart not updating the balance and IDFC(Flipkart Financial partner) says Flipkart should give details to close the EMI account, and vice versa.

I have been tracking this over a month, keep calling both ends, but Flipkart keeps saying extended deadlines every...

I have ordered multiples times earlier to the same exact location and suddenly since a few days It keeps showing not deliverable for all the products on Flipkart but it’s deliverable for a near by area. The moment I enter my area’s pincode it shows not deliverable

I have registered a claim against accidental damage for my phone on 9th June 2022 and paid cash 1000 rupees to Jeeves CS Team and there no update from them.

Jibin Pappachan ambadan (h) anappara p.o manjapara pin 683561

Mobile: [protected]

Regards,

Jibin Pappachan

TV ordered with Flipkart on 5th August which was faulty. Through various replacement attempts, it was concluded no replacement could be done and refund is approved. Since then, Flipkart has gone silent. They do not register my bank account, they claim to send email requesting bank details, but no such email is received, customer call backs are not honored. I've been completely blacklisted. However, I do have proofs that refund has been approved. Order ID OD[protected].

My Flipkart order mattress not delivered since from July 25th
It is being extending the delivery date every 10days but no giving any delivery related information

I ordered hp laptop from flipkart by the seller's petilante . But within 5min it got heated .so I request for replacement of my product. But delivery person didn't accept my product it's been month they asked me to wait .till now, pls petilante look after my concern. My order I'd no is OD[protected]

After 2 years, my mi tv started to show some display issues. I contacted Flipkart about the same as i have purchased a 3 year extended warranty as well with the TV. The customer service rep. informed that this warranty is from Jevees and they can help with the issue. Hence i called Jeeves. Jeeves rep. noted the requested and stated that a repairmen will come to my place within 7-10 days (which itself is a very unrealistic time frame to address a repair issue). Jeeves technician came to our place and saw the issue with the display, he took the note of tv serial number as well as took some pictures and video for proof. He stated that within 3-4 days repair will be done. Post his exit, after 2 hours, i received a message stating the repair has been completed and the issue is now marked closed. This was a false update to my ticket. I contacted Jeeves again to which they stated they will look into the issue and will take another 7-10 days. I then reached back to Flipkart and explained the issue again and asked to escalate this further. Post this call, MI service center contacted my after 4-5 days. They again asked to explain the whole story which i did and then they sent a technician to my place. The technician again took some pictures, video etc and said now MI will repair it within 3-4 days. Post waiting for almost 7-9 days, i called MI service center and they informed that Flipkart has advised that they will repair your tv hence mi has closed the request. I contacted Flipkart again and explained everything to which the rep. informed she is escalating to another team and action will be done in 7-10 days to which i expressed my dissatisfaction but she continued with the same timelines. After an hour, another flipkart rep called me and said that she will be sending an email in which i need to provide claim number for Jeeves. Now, when i received the email, the context of the email is very different and flipkart i now advising to contact Jeeves again. This is unacceptable. I have paid for warranty and this is the service these 3 companies are providing by passing it to one another.