Flipkart Complaints & Reviews

Hi,

This is Varun Kumar. Actually I lost my 17k in online advertising company which is registered as Flipkart and they fraud with me with 17k or so. And still they are asking for more money to complete my previous order.

I raised a return request for my order of Xiaomi 11i phone on 12 Aug 2022 one day before return period as I was facing heating and display issues in the phone. After that I got a call from flipkart executive who told me some troubleshooting steps but it didn't work so the flipkart executive forwarded my request to technician visit stage, but the technician never came and contacted me, so I again called flipkart and explained my issue, they told me the return has been raised under different issue so they told me to cancel this return request and they will raise the return request from their side, I did as they told. After that I called flipkart executive and explained the issue again, then they raised a complaint under subject- "I want to return this product". After this I got a message from flipkart on 22 Aug 2022 which was:

Hi Girijesh,

This email is regarding your
Xiaomi 11i 5G (Camo Green, 128 GB for Order ID OD[protected], We're sorry about the Inconvenience you are facing with the product.

Your product return request already forwarded and your product pickup promise will be done on or before 29 Aug 22. Team will try to pick up the product on or before promise date, Requesting to kindly wait till date however after pickup of the product seller will try to initiate the refund within 5 business days.

We would like to thank you for your patience and understanding

Please feel free to reply to this mail with your query or you can visit our Help Center for quick answers: https://www.flipkart.com/helpcentre

Thank you for your cooperation Girijesh.

We would love to hear from you. Please share your valuable feedback about the support provided by completing the email survey you'll get shortly.

Thank you for shopping with Flipkart.
Have a nice day.

Thanks,
Haroon Rashid Lone
Flipkart Customer Support

After this message I got a message that technician visit has been scheduled and the technician visited me on 23 Aug 2022. He just checked IMEI number, installed Blanco app and nothing else, no check for the issue I am facing, I even offered him to show the screenshots I had taken for the issue I am facing but he said "there is no need for that".
After that I get a message that my return request has been closed based on the support provided by the technician, I mean the technician just did nothing which I can call as support.
And now when I contacted flipkart executive they are saying to contact service center.
Even after sending a message saying my request has been forwarded and pickup will happen by 29 aug 2022, this is the condition.

I have sold my Mobile at Flipkart Sell Back option, on whihc they are suppose to give Thank you card with value as rs 6750. it was sold on dated 12th of August.

I have raised concern to flipkart about the payment, soon i sold it, but no one bothered to resolve my query and initiate the payment of 6750.

I am really worried about such a pathetic service by Flipkart. Not sure till when i will receive my payment, i am thinking to raise a FIR as theft complaint against flipkart.

Dear sir,
My name is Vishal Jadhav and my mobile No. [protected] actually i had ordered firebolt smart watch Order ID- OD[protected] at Rs.1900/- from flipkart app but product is faulty and i had request to replacement but your delivery boy is not collect product and he is misbehave on call and how i dont know my order is cancelled. I want to replace my product otherwise refund my fund

Hi, I ordered 2 sarees but received only one. Tried to complain to Flipkart but no response from them. The outside package said 2 items but inside only one saree.
Order number :OD[protected]
Vendor: Pink City Trade World
Date of delivery : 14/8/2022

I would like to be refunded for the saree which was not sent to me.

I ordered a product on 28th July 2022 named Dizo watch d and its order id is OD[protected] which i received on 29th july around 11am but during delivery the delivery boy opened the Flipkart box and just gave me the product and Said that I have to scan the barcode on this box, then I will take this box, then I said ok then when I told the delivery boy at the time of payment that I will pay online, he refused and said that give cash I said that i have only 1000 in cash he said ok pay me the rest from paytm i said ok then he gave me his mobile number which was [protected] so i paid the rest of the payment which was 1500 i did from paytm but when i came home i unboxed that product completely then i got to see scratches on that product then i thought to return the product but when i opened my flipkart app then i saw my order cancelled on flipkart and there was no option to return the product I contacted the customer care of Flipkart. but i didn't get any solution. I want to return this product please help.

Product name - Dizo Watch D
Order Id - OD[protected]

Product was not delivered but status was updated to 'delivered'.
It's been 3 weeks
Order I'd:OD[protected]

I had purchased one infinix note 12pro 5g which I got some problem in that n returned that
Note :- purchased on exchange my old phone Vivo y50 - 9250/- amount
Now I returned on Aug 10th it's been Aug 23 n i.e 13 days I didn't get refund of exchanged product
I'm.getting exhausted please help me
OD[protected]

Please unblock my id [protected]

My Flipkart account is blocked. I placed an order for earphones and they got delivered but after few days the return request was raised automatically and I thought it was a technical glitch and I cancelled that return but the issue occured repeatedly and I kept on cancelling return as I didn't require any return and the product was working fine. But one day the return got placed as "Item missing" and the next day my account is blocked. Since that day I have been informing Flipkart Customer care that I didn't place those return requests and what I want is to get my account back but they are just increasing timeline and saying wait for few more days.
I have been a customer at Flipkart for 6 years and for the past 6 years my returns were so less and can be counted on fingertips. Even now I am asking them to provide my account back so that I can book some orders(I don't want to create a new account as there was no mistake from my side). Moreover I need invoices of orders to claim warranty of the products that got delivered few months ago which I cannot access due to account being blocked. The support team is saying they sent me an E-Mail but I didn't receive any E-Mail regarding issue(Only feedback E-Mail is received) and I also checked SPAM/JUNK. Please help me in getting my account back if not atleast try to give my invoices of previous orders.

I have order on 14 Aug 22 And till 22 Aug it is delivered. And in the track order status It is showing it will be delivered tommorrow. Same Comment since last 6 days My order no OD[protected]

I want to change my mobile number but i don't have my old mobile number that's why i can't get otp on my old number. So please do something

My Order ID: OD[protected]
Invoice Number# TFAI55Q[protected]
Product sold - Redmi 8
Seller - XOQEBANtrade
Product exchange value:- 5000/-

Kindly refer to the above;

I sold my phone to Flipkart on their Sell-Back policy on 11.08.2022. They took the phone on 12.08.2022. in exchange for that, the guy gave me a small coupon on which it's mentioned that "Now sit back and relax! The amount in the form of FlipKart Gift Card* will be credited to your Flipkart Account in 24 hours" till date 23rd Aug.2022 02.48 am not yet received any credit.

I have complained FlipKart several times but there has been no resolution from the company's side. Their helpline are not cooperating with me and delaying the matter day after day so i had to complain it here finally.

Every day I get a new message stating that your query is escalated to the concerned team they will call back and resolve the issue the next day between 09.00 am to 09.00 pm. Then the next day a new message comes with the date changed to the next day. This is repeated again and again for the past 11 days. (Dates told to me was 14, then 15, then 16 then 17, then 18, then 19, then 20, then 21, then 22, then 23, now also have the message for 24)

Also Daily I call Flipkart 3-4 times and speak to the customer service representative for more than 30 minutes at least every day. They give the same rebuttal stating that Escalation team will call back the next day

Looking forward for a resolution as soon as possible and a compensation for my time loss and harassment.

Hello,
My flipkart order id - OD[protected]
I ordered Reebok sweatshirt. The package arrived was having sweatshirt of diffrent colour as well as it was used. Some stiches was alao there. So i placed a replacement request but the pickup guy refused to pickup stating that i have created a wong request i then called flipkart customer care and asked them to place a replacement request still the guy refused to pickup without stating proper reason.
I am totally frustrated with this . It seems like i am getting scammed. They are only trying to make me fool till return period is over. Please anybody help me from getting scammed.

Order placed for mobile at flipkart app on 12th with delivery date as 18 but even till 23rd order is not deliered and they are not allowing to cancel the order onpy tell to inform delivery person but for deliery they keep telling technical issue at logistics team so delqy, simoly delaying and blocking my money i do not want product like this with such pathetic service support does not help and onpy redirects to order status page or asks to wait for delivery person to contact!!

Hi Team,

I'm frequent user of Flipkart and this first time I'm facing issues with delivery of the product.
However I have already noticed flipkart first attempt where I received the damaged product.
This sad to inform flipkart again 2nd time same type of product is received in bad condition..., It's damaged. Although I have asked your delivery representative to wait till I check & confirm the product quality, he left without noticing the same.
However I was waiting for the delivery agent for more than half an hour once he reached the location. He was busy with his personal work and hang me outside my area for his urgency.
Twice the product received in damaged condition. And I want to inform you that this already created inconveniences with my requirement.

I have attached the pictures of the current received faulty product.

Kindly return my amount in my account mentioned in your system.

Hope you will do the needful at the earliest.

Regards,
Dhiraj Gupta

Dear Flipkart
I do always face problem with loading of games in the gamezone. Games open with blank screen. For days it doesn't respond.
Pls rectify the problem
Tq

On 20 july 2022 i ordered a mobile phone of OnePlus brand of 40679 rupees and delivered to me on 26 july 2022 and i found in it wrong product and i made a video at the time of opening the box. After that i raised a complaint about by telling the the situation to the customer agent. They provide me a date of resolution 7 August 2022 and by mail they want to send me a document and a picture of product which i provided on time. And on 7 August 2022 by complaint is rejected so i done the same and they raised the query again and similar they rejected again and i done it third time so again they rejected. And till now i don't get a refund or replacement of it.

Today on 22Aug 2022 someone taken over my Flipkart account and used my paylater balance. He changed all the information about the account and I don't have access. Customer support agents are no use . I dropped multiple email till morning to close the account no response. I have no clue what should I do. The fraud had every single information about my account
Email : [protected]@gmail.com
Mob: [protected]

Torn product delivered on 23 june, since then created multiple return request but they are not ready to refund or replacement.