Flipkart Complaints & Reviews

The CEO
Flipkart

Whereas the undersigned on 23rd September, 2022 has placed an Online order with your Company for 7 Items from Grocery Basket for Rs 1, 811/- which amount in a fraction of second was debited from my Account and credited to your Account with an intimation that the same would be delivered by 26th September, 2022.

In the morning of 26th September, 2022 message was received that the Order will be shipped soon and will be delivered on that very date.

However to my utter shock and surprise at 3.27 P.M, I received the following message;
" Order will be returned since order was not accepted during delivery."

I immediately wrote back that above message is absolutely false as the same was not delivered, so the question of 'Non Acceptance "does not arise at all. I asked for name of the Delivery Man who came to deliver and also to inform me the name of person who did not accept the delivery. Till now, these relevant information has not been furnished.

Be that as it may, thereafter another false story has been propounded by your Company, as at 4.28 P M. on 26th September, 2022 the undersigned got the following message ;
" Flipkart cancelled as Couriers could not deliver to your Address."

Admittedly, both the above messages contradict each other. In order after having accepting the Cost of Groceries in Advance, you have chosen not to supply the Goods to the Consumer without any Justifiable reason and your Company has been using the Consumer's money for its benefits, which amounts to "Unfair Trade Practices and als Deficiency in Services." Moreover, it would also amount to Fraud and Cheating under Indian Penal Code of 1860 when false and concocted messages have been sent within a span of one hour.

Further, the undersigned reserve the right to inform all the Companies about Unfair Trade Practices being indulged by your Company in not supplying their Goods after accepting the Cost in Advance, to the Consumer's.

So, the undersigned hereby call upon you to intimate the reason as to why the order was cancelled.

In the meantime though the Refund has been received but you are required to suitably Compensate the undersigned for Mental Agony and sufferings caused due to illegal cancellation of the order.

Also take note, that in case the issues are not resolved to the satisfaction of the undersigned, then the undersigned will delete your App and will issue Advisory to all its Accuintances ;
" Do Online shopping with any Company but Never with FlipKart."

Justice V B Gupta
(Former Judge High Court of Delhi and Former Judicial Member National Consumer Commission)
B-59 FRIENDS COLONY ( WEST)
Mathura Road,
New Delhi.
110065.

Flipkart is an fraud app .make fraud with their customers when they purchase any gift card with debit cards/credit card and then they gave gift voucher . But gift voucher when we buy they take time fir 1-3 month then they block the account and decline gift voucher payment . I loss my money 11, 710rs I have buyed gift voucher at same time 2 account when I saw that they block my both accounts on same date and nearly same time
This types of fraud make by Flipkart . Flipkart app has been ban from India . This is fraud app. Not only me this type of fraud is making over all over India by from Flipkart.

I bought “Beats Studio Buds with Active Noise Cancellation Bluetooth Headset (White, True Wireless)" for Rs 6213 on 16th September 2022 . The product page mentioned in Flipkart app clearly states its new product and has 12 months of Apple warranty the seller is " BuzzIndia " in Flipkart, I received the product on 27th September 2022 and when I checked the coverage of warranty in https://checkcoverage.apple.com/ it showed me warranty expires on 13 of October 2022.
I contacted Apple support team for help and they asked me for invoice from Flipkart . The Invoice Flipkart gave me did not have serial number of the product mentioned in it, .call and mailing Flipkart to provide me with a revised invoice.I am currently helpless and really flipkart is scamming everyone with this issue as i have seen others also complaining about flipkart for this . Flipkart uses cheap methods to reduce the price of product to a larger extent and attract customer ultimately fooling them.

Dear @Flipkart. Refer Order ID: OD[protected].
My order not delivered to me but it's showing delivered. It's a type of fraud you are doing in India.
Kindly and urgently deliver the same or refund my money
Regards/ Shivanand Singh

Ordered IPhone 13 and received it but did not receive invoice for it neither is it showing the option to download the invoice.

I order my Ifalcon Tv yesterday and i payed through my credit card 16499 was debited from my account but order was still on pending stage it was written that a refund will be initiated within 4 hours but its been close to 48 hours please help me as soon as possible

Why my account have been blocked? I am returning a product because I get it in damaged condition. If you haven't trust on us. Then come here and see. Why you blocked my accounts. My 3 accounts were blocked in flipkart. One was before 2 years another 6months before and today one more account is blocked. And after various try the account hasn't been unblocked.

I purchased camera on Flipkart and I want to return it.
Flipkart says talk with SOny as this item has brand return policy and Sony says talk with Flipkart. I am stuck and not getting refund or able to return the item.
Both Flipkart and Sony are sending me back and forward and waiting for return policy time to expire and then take their hands up from this issue.

I have attached screenshot of Sony support that Flipkart needs to deal with this and also invoice of my order from Flipkart

I have purchased Google pixel 6a mobile on 22nd September 2022 at price of Rs.27728. and expected delivery date was 27th September 2022 and product almost reached my location hub and then 26th September night they cancelled order and when I tried to contact them, they are saying for unfortunate reason seller cancelled the order. So we can't initiate the product once cancelled so please freshly order again.even if I want to buy again then the product is not coming with same price 27728, it is showing now aroun 31000. So my request is I want my mobile on same price i.e. 27728.

Hi, i have purchased a MI tv from
Flipkart and didn’t receive installation service till now. It’s been 4 business days.

I am raising complaint to flipkart to give us installation asap.

I placed order for Nothing phone 1 on flipkart on 27/09/2022 from login mobile number : [protected] and mail : [protected]@gmail.com. The order is placed and amount is debited from account. But not received any order placed confirmation mail/sms. Kindly help.

Instead of SAMSUNG 700 L Frost Free Side by Side Refrigerator (Gentle Silver Matt, RS72R5001M9/TL), the delivery execute delivered Samsung 324 L Refrigerator (RT34B4542S8/HL) of a different customer named Dharmesh a with order id OD[protected] on house porch without OTP verification or opening box and order was marked delivered. Even after raising return requests twice, flipkart rejected return request

I have order moto g71 mobile from flipkart. This order was open box delivery, but delevery boy was not coming to my home and asking me to come to him after 1 hour of complaining he had come to my house and we have open the box but at the end he had taken the box from me saying that he has to scan qr code and then ran away with box and then the next day order was cancelled saying that no one answring the phone.

Dear Sir,

It is very sorry to say that my registered mobile number [protected] has been changed to frauder mobile no-[protected] by the Flipcart backend team on the basis of request of that frauder. This type of services could not be expected from your irresponsible team. In consequence the frauder used all my super coins by redemptions of Domino’s voucher, cancelled my purchase of fridge order and also create a purchase order OD[protected] dated-25/09/2022 for purchase of Apple iPhone of Rs.54088/- by using Flipcart Pay Later amount for delivery in following name & address:

Satish Jadhav
near misal ktka cummins college road karve nagar, Pune - 411052, Maharashtra
Phone number
[protected]

In this regard I have lodged a number complaints in your customer care & senior level team also but no one take seriously this issue and give proper advice or resolution to my issues. It is clearly indicate that your staffs are co-operating to that frauder to unauthorized access to my account continuously. Due to the irresponsible activity of Flipcart I am suffering financial loss, mental tesision and anxiety since last couple of days.

The following points were humble requested to Flipcart to take immediate action but no action taken till date :

1) Immediately restore my mobile no and confirm me.

2) Immediately block my Flipkart Pay Later account or balance may be withdrawn to ZERO and confirm immediately.

3) Necessary action for recovery of fraud amount and suspend or retrenchment to the person concerned who change the my mobile no without proper verification. Documents in support of action taken against him/her may be provided to me.

4) Necessary legal and criminal action taken against the frauder ( Satish Jadhav mobile no-[protected]) with supporting documents provided to me.

Early action in the above issues may be taken under intimation to me.

Regards,
Prakash Chandra Mohapatra
Mob. No-[protected].
Mail: [protected]@hotmail.com

After the Big Billion Day starts at Flipkart it showing and advertising offers and discounts but when try to buy, boom it's out of stock or not deliverable. And above all that pricing is different for each consumer or I say each consumer.

I have made an prepaid order which I have not received and the status of portal is order delivered, made several complaints but issue not yet resolved.

Hi Team,

I placed a CCTV camera order and once i opened the product box i found 3 items such as Harddisk, Bundled wire and HDMI cable is not there inside the packaging. So I placed a return request stating the same reason and infact I submitted all the product proof and ID proof and waited for more than 5days and today the return request is cancelled from Flipkart side. Please help me with this concern. I need a refund.

Had the worst experience in exchanging old laptop with Flipkart. The delivery person claimed a usage scratch (image), which would happen on any laptop used even for a week as a "DAMAGE", and reduced value from whopping 8600 to 1700. Do you expect old laptops to be in mint?

More so - flipkart is not even accepting any responsibility in this matter.

Flipkart customer care was so useless in this - they said accept whatever delivery person says even if that is wrong. This is blatant fraud. Why even give the option to exchange when you don't intend to fulfil your promise.

I purchased 2 products from flipkart one is power bank and another is bluetooth when i recieved this product i saw that one product is missing and other is another brand
when i return this product flipkart blocked my account
Order I'D :-
order id of the mi power bank 3000mAH
OD[protected]
OD[protected]

I received different brand of the power bank

Order id of the bluetooth rockerz 333 pro headset
OD[protected]
this product is missing from the package

i have the proof that this product is missing or another brand
here is the link of the video in which i open the parceal
Link of the video :- https://www.youtube.com/watch?v=13ftYMUpkcI

https://www.youtube.com/watch?v=TeGvmp4n1PA

after many time contact him he blocked my account and send me a reason that your recent request is been cancelled due to high amount of return in your purchase history. but their is no any policy of the flipkart there is mentioned that due to high amount of return your account will be blocked

I had ordered iPhone 13 during sale on 22nd Sept. The very next day 23rd night my ordered was cancelled without any intimation or proper reason. In cancellation mail they have mentioned it was a bulk order and it was cancelled by seller. I had ordered only 2 iPhones ( one for me and another for my sister's from different seller). I have raised multiple complaint from 23rd onwards and trying to get resolution from customer care by calling them daily but they are not giving any commitment and just delaying it. I have even agreed to process just 1 order on same price.

Please help me here.