Flipkart Complaints & Reviews

I have received damaged product by Flipkart. And now they are not return or refund after so many requests. I want my money.

Ordered 2 max baby boy ankle length socks of 6-12 months size but both socks of 2-4 years delivered. I instantly raised complaint reaching customer care, they created one replacement and others return complaint as available then but replacement and return requests of both item rejected. I have been calling them since 31 july 2022, also raising written complaint along with photo but they simply send me “issue resolved “ message and close complaint.
As product is “not as per description “ I want resolution of my complaint not messages @Flipkart

My order is come at my nearest hub udaipur on 5th august 2022 delivery promise date was 7 august but could not be deliver and today approx 11 am my order was out of delivery and approx 4 pm i recive notification by ekart Unsuccessful Unable to attempt delivery due to operational issues What is the reason the flipkart is not deliver my product i m also call customer care but he says i will try your product will be deliver fast

I had purchased Motorola g52 6gb 128 gb rom of Rs.16528 on 31/07/2022. which got delivered on 01-Aug- 2022 with order id: OD[protected]. it's having multiple issue like mic not working, network problem, heating, auto touch screen. the product seller name is
TREASURE HAUL ONLINE Flipkart is not taking it's ownership now and seller hual treasure denied for replacement every time. Fake report has been submitted by technician to Flipkart even they not visited for inspection. i put my hard money to purchase this mobile but i got defective product. i was never expect with flipkart they treat me like this. they are believing fake technician information not customer.

मेरा नाम जय साहू है मेरा पूरा नाम ID proof में जय किशन साहू है मेरा मोबाइल नम्बर [protected] or [protected]. मेरा मोबाइल नम्बर flipkart app में दूसरा दिखा रहा है जो कि है [protected] जब कि यह मेरा नम्बर नही है यह मोबाइल नम्बर वाला आदमी मेरे flipkart id के pay letter को Mytra और बहुत सारे app में use कर रहा है जिसका order id 121182530439376900401 है Amount 1386 RS जिसको बताने के लिए मैंने flipkart में 3 बार बात कर चुकी है लेकिन मेरा salution कुछ भी नही निकला आपसे निवेदन है जल्दी मेरे id का number [protected] करे और flipkart pay letter को तुरंत बंद करे क्योंकि वो पूरा limit use कर लेगा और payment मुझे करने पड़ेंगे. मुझसे किसी की प्रकार का बात करने के लिए मेरा दूसरा नम्बर [protected] me call करे।मैं सभी proof का screenshot upload कर रहा हूँ

I ordered the "Allie Wood Sheesham Solid Wood 6 Seater Dining Set." on 23rd July 2022. Promised delivery date was 2nd August 2022.

Date 1st August 2022-- I received notification that delivery was attempted.
I called customer care immediately to know who made this delivery, like which courier or delivery guy. Customer care said they have no information about tracking ID or courier service but assured me that I would receive the product in 24 hours.

Date 2nd August 2022-- I received notification that the product will arrive on 9th August due to some issues. I called customer care and explained again that no one would be available after 5th August, so kindly cancel this product. Customer care said they could not cancel this product, so they asked me to wait till 5th August to see if it could arrive on time.

Date 5th August-- I called customer care again and spoke with a senior customer care person. She confirmed and promised me the order would be cancelled by 8th august and I would have my refund. HURRAY!

Date 8th August --I received notification that the product will arrive on 15th August. I called customer care again & asked that today the product was supposed to get cancelled. How come I am getting a new delivery date? The customer care person said, " Sir, I have the same tools as you have; I can see the date is extended, I cannot track the product, I cannot tell you which courier service is this, we do not have the seller's address". WOW!! Really, what kind of customer care is this? I explained the whole story again and asked him to connect with a senior executive. BOOM!! He disconnected the call.

My money is on hold by Flipkart. No information about product or shipment. Kindly refund my money immediately & I won't dare to order anything from this ever. This behaviour is unacceptable.

ORDER ID OD[protected]

Hi .I had ordered a long frock in flipkart on July 12th ...I paid online...I got a delivery confirmation msg on 16th July..but the product was not delivered...I immediately msgd the customer care ..they said it ll get resolved in 48 hrs ..from past 25 days..I ve been calling them regarding this issue ..but no action has been taken ..20 calls has been made ..iam so disappointed with flipkart..they have given the issue resolved msg but no solution has been provided..pls help me in sorting this

I order two pants form ask4fashion and I received the product and I paid for two pants but in the package only one item I received

My order id is OD[protected] it's estimated delivery date is[protected] but it is not shipped yet.
So i want my product delivered as soon as possible

My order highlander pink shirt was cancelled without my consent

Dear Sir,
For the occasion of rakhi behalf of my daughter, I booked a rakhi by the order I'd no.-OD[protected] from my Flipkart account for her brother, who is studying in IISER (Indian Institute of Science Education and Research, Tirupati), which is as famous as IIT, Tirupati, and situated opposite of that institute itself. And which has to be delivered yesterday(07/08/22). As per tracking it was reached to the nearest location also at Tirupati. I use to send lot of merchandise to him regularly in that same address through Amazon and others. This time I might be did the mistake through the Flipkart. Now today at 08/08 the order made cancelled without informing to the respective customer in his given mobile number also. Now there is no time even to send another RAKHI to him. Don't treat this as a simple order, this is the emotions of a sister towards her beloved brother who stays far from her.
This is my request to take this matter seriously.
Honestly,

Shaantanu Mallick

Actually I have lost my registered mobile no there is refund in my account but i want to change that no. To new no. But that wants a otp that i am not able to give If i not able to do this my refund got stucked in that account plz help me

Hi,

This is regarding Order
ID [OD[protected]] from Flipkart.com for product Samsung Galaxy Buds Live for which the invoice / bill I have received does not have product serial number on it. Also warranty card is not filled-up with any info ( Blank). As without product serial number being specified on bill / invoice service centre is not going to entertain warranty claim I had contact Flipkart customer care via mail and Call. They asked me to submit snap of product showing serial number which I had submitted. they replied me that they will be sending me updated invoice with product serial number but I am doing continuous follow-up now no one from customer care is responding to my mails.

This is really un-ethical trade practise to sale product without proper warranty & bill. Also from legal stand point one should not sale product without specifying product serial number on bill for electronic products as brand warranty terms & condition states that without serial number warranty stands void.

I am a regular buyer from Flipkart, Always I have purchased from them.

This level of support is highly frustrating. I must say Amzone is way better in term of transparency and billing details. I have ordered several large appliances from Amzone never faced these issues.

Now I have to chase these folks by wasting my time. If resolution is not provided in next 2 working days I will be forced to take legal steps by producing these bogus bills before authorities which is provided to me by flipkart.

Regards

Vishnu Saini

My old number was lost (it was a Aircel number)and currently I am unable to update my new phone number.

I did verify with the code from my email id, but unable to put the code sent to my old lost number, so the new number update is not getting completed.

team could you please help ?

I’ve ordered 3 products, 2 got delivered successfully and 1 got cancelled by seller without any consent. When I see in the status it is mentioned as pin code mismatch.

How pin code mismatch happened to only one product?

When I call Flipkart, they simply saying place a new order and they too don’t know the reason for the cancellation.

This is not for the first time happening to me and everyone I need to call customer support and they say it won’t happen next time. But unfortunately that next time never come.

I ordered set of five sarees in flipkart order ID is (OD[protected]yesterday it got delivered but only 2 sarees were there inside the package, so we want to cancel the order but the delivery agent asked for an OTP at the time of delivery which we couldn't say because the person who has this otp wasn't not picking up the call, so the delivery agent told that he ll call after some time for the OTP.. But no call came from him... Hence the order status in flipkart app still shows arriving tomorrow... Because of not providing the otp... Not we want to return the order and want the refund... Only 2 sarees got delivered, if the status shows delivered only we can cancel and raise return request and claim for refund please do the needful

Dear Sir,
My self Somyaranjan Paramanik, do hereby serve upon you with the following legal notice:
1. I am being loyal to you.
2. That my concern purchased a Refurbished Apple iphone SE ( Rose Gold, 32 GB ) For Rs 11, 000/- ( Rupees Eleven Thousand Only )from you.
3. It would be pertinent to add here that on third day it had a blast and charger point had bit smoke around it.
4. i want invoice of poco x3pro to be given as warranty is going to be over and i the phone is switch of from jun.
Details for flipkart reference are: account blocked no-[protected]; Email: [protected]@gmail.com, alt no - [protected];
5. That due to this incident my concern got much frightened and was very dissatisfied by your false insurance which you gave before purchasing.
6. After taking this matter escalated his case remained unresolved and wasn’t taken into considerations even after being a serious issue which could have led to serious health conditions.
7. After getting unresolved it from your end my client had to use phone for his work purpose as he had already lost lakhs of rupees due to many work appointments which got failed as he wasnt carrying phone so couldn’t knew about deadlines.
8. Due to the mentioned reasons he had no options then to make it repaired by his own money Rs 4000/- ( Rupees Four Thousand Only ).
9. That he purchased a Poco x3 pro phone on oct before whose invoice was not with me and you have blocked my account too for high number of returns.
10. Due to the previous mentioned phone i had to send it for replacement many times and because of such deficient items which he had to send for returns also he was blocked from your concern stating he did too much returns which is simply unjustifiable.
11. Due to your deficiency in services and damaged products, you blocked my concern without even giving him the invoice which was his need.
12. Upon umpteen follow-up’s, your concern didnot respond properly for which there were no options left then to go for legal ways.
13. i immediately wants either the reversal of the charges after not been getting responded by any of his calls and messages.
14. Now in the most deliberate manner your concern is trying not to fulfill your duties and liabilities towards me.
15. That i have kept the transaction, screenshots, proofs of payment, along with all details as an evidence if you want any further to verify.
16. That i approached your concern for a proper response and explanation but your reply was most unfortunate and you tried to bypass your liability.
17. That it would be pertinent to add here that i am facing much problems and cannot be led liable.
18. That due to these incidents and undesirable conduct from your end i am going through huge mental agony and has become fully depressed. Such harassment of my said client from your concern is now continuing in nature and without any permanent solution.
19. Thus, in order to resolve the difficulties of mine, I, therefore call upon you to handle the matter with utmost importance to look into the matter at the earliest and Refund Rs 11, 000/- ( Rupees Eleven Thousand Only ) which might have been a serious accident, along with this he wants his account unblocked (as soon as possible before oct cause of the warranty )with my invoice of poco x3pro you are further directed to offer the unconditional apology towards me for the mental agony suffered by my client and pay Rs 15, 000/- ( Rupees Fifteen Thousand Only) for the act, false promises, inconvenience; delay till date which caused my client a lot of issues and conduct for which i have suffered a tremendous noetic agony.
Otherwise, i shall have no other alternatives except approaching the appropriate Legal Forum/ Court/ Tribunal praying for the grievances to be redressed according to the available legal remedies.
I furthermore direct you to kindly contact at the above address or by the phone number provided.
Thanking you
Yours Faithfully

Please provide me invoice of of oppo rano 6 which I parched on 3rd nov 2021. In my email ID - [protected]@gmail.com

With Regards
Ashok Kumar Sinha
Koderma
[protected]

Meyne 5 month pehele is do loan ko pura clear kar diya hu fir bi ye paylater ka kya dikkat hay firse emi pe emi mangta ja raha hay or costomer support to bekkar may betha hay jo 5 month may 200 bar contact kar chuke hu aabhi Tak koi solution Nehi diya mujhe jaldi isko thik Karie or kitna parisani may gujaru kripa karke is problem ko solve kar dijie

OD[protected]

1. I have booked above mentioned realme TV on 15 Jul 22 and I got message that item will be delivered in a week.
2. I could not get the item in a week. On 21 Jul at 2300 hrs a rep called me that he is coming to deliver the item at night. I astonished that item is supplied at night 2300 hrs. I told to come on next day for delivery of item.
3. He agreed to deliver the item on to 23 Jul 22. But could not come on given time.
4. On 24 Jul he called me that he is coming to deliver the item. I was eagerly waiting of my item. When I saw the vehicle. The vehicle is fully loaded with different items and all items are wet due to ongoing rain. I requested at use some tarpaulin over vehicle to avoid damage to item. The tarpaulin was torn at many places and all item are wet. He told we are coming like that only.
5. When I saw my item the TV box is fully wet with rain water and rep is telling take item like that only. We are purchasing costly items from a reputed firm and agency is not taking any care to supply the item in safe and good condition.
6. More over the rep was not talking properly.
7. It is requested to supply my order in good condition at the earliest.
8. Earlier also my realme android phone was delivered after 15 days.
9. And Also orders cancel without information and without any reason.
10. I have booked above mentioned 1plus TV on 29 Jul 22 and I got message that item will be delivered in a week. Then order deliver date 1 Aug 22 But order not delivered. 2 Aug i will call delivery boy and delivery boy said i am coming 5 pm. Then i am ready to wait. Then i am see 4pm order was cancel without any reason and without my permission Then i call customer care then customer care said order cancel as per your request But i am not request to any cancelation. Then 2 customer person said order cancelled by logistic team because order was damage. Then 3 customer person said order cancel by flipchart because customer not response. All customer person are lie and also not respond for any complain. I have 6 to 7 complaints but got no response and also consumer complaints are also not respond.
11. And also all Flipkart customer care are lie and wrong information passes to customer.
12. And your company is responsible then call me immediately.
13. No one was helping in my case, only called customer care but did not
solve my problem and also said please wait for 24 hrs. The first call will
be coming on 3 Aug at 4 pm then senior decks person said please wait for
24hrs But not solve my problem. Call me as soon as possible.
14. All person are providing wrong information and also senior department provided a wrong information