Flipkart Complaints & Reviews

Senior executives do nothing to resolve my issue. Product was delivered on the 11th but the delivery boy refused to drop me at the doorstep due to the 3rd floor. Because the fridge did not fit inside the lift. And told me that he will not take it through stairs. asking money to do the job by staircase. and said that there is no guarantee that it will not damage the fridge.

I stopped him and told his supervisor that via phone his answer was the same as no guarantee if he took on the 3rd floor. It is your responsibility. After that he took the fridge in the truck and never came.

Flipkart has door to door service provided. it does not matter which floor you live in. I raised the complaint to flipkart. They just give a date to wait. Verbally, I got 13th of this month and now officially 16th and that was the follow-up date according to the senior executive.

So until their logistics partner has not delivered they just give me a new date to wait rather than tell them to deliver the product today. The Delivery Hub is not far from my flat. It is about 2-3 km.

I don't know what the flipkart senior team understands or not. Without having the fridge it is very difficult nowadays. If they don't understand the customer's problem then I urge them to remove the 5 days fridge from their home and realize what the problem is.

My product (fridge) is not delivered yet due to not properly taking follow up and not telling them to deliver the product on a specific date with courier partner ekart logistic partner by Flipkart. If flipkart insists on a delivery partner that delivers the product by today definitely they have to deliver.

Please be involved in this matter. Hope you will do something at your end. As history said, you also haven't resolved the issue yet. Hoping this time you resolve the problems.

I have ordered the product on 19th May, 2022. And received a defective/broken product. I have raised the return request but it's not resolved yet. I was my refund as soon as possible. Worst experience. I have called so many times to the customer care. They are giving me dates again and again. Just resolve it.

Dear Sir i have successfully added bank account details in my Flipkart Account so please help me and provide me resolution and refund my balance, i am very upset for this issue to many days and you have promised me to provide me alternative resolution for refund or replacement so please help me and call me now-[protected] or [protected]

Not delivering the order and neither sharing the courier partner name and tracking details.

They have marked the product as delivered without delivering it.
OD[protected]

I bought redmi not 10t 5g from flipkart when i insert sim it takes too long to detect signal and data takes too long to get on and internet speed is too slow and signal goes off in irregular intervals order id OD[protected]
return id[protected]

My order for Samsung 58 inch Crystal Pro 4K Ultra UHD was delivered on 6 July and expected date for installation was 7th May. On the given date no one came.
So I called customer support and they told me that the installation would be done by 11 July.
And now today is 14 July and still no one came for installation and my TV is just packed in a box getting piles of dust . More than 1 week and still no one came . Whenever I contact customer support for installation they keep extending dates and no one ever shows up .
This type of experience wasn’t expected from filpkart
ORDER ID- OD[protected]

Hi this is Nirmit Shrivastav,

Matter :-
I have stopped using my old mobile number and i dont have access to that number either.
I am trying to apply Flipkart axis bank credit card but at the end of the process it is sending OTP to my old number.
Help me change my mobile number please
Thank you

I was buy a WOODEN ROCKING CHAIR on 28/05/2022 by paid Rs. 13777.00 and delivered by a damage product on 07/06/2022 after that I asked for replacement they pickup the product by 11/06/2022 and Replacement done on 22/06/2022 by another wooden chair damage by wooden damaging pests (wastage). This is a very good policy to get money in an advance for high price product and create the problem for customer, even two time inspection also done by Flipkart inspector.

However, now 45 days past till now product is not pick up and money also not refund. Please left this away to do the business and earning the money but i request to pick up and refund the money as soon as possible.

For your any query here i attach the pictures of the damage product.

Bandana

I ordered Flipkart groceries and I get it after 1 week delay.
Delivery boy came very late at batla house 11:30 pm.he was in hurry and he gave me 1 wrong product without bill.
Now I am placing return request but no response I am getting from Flipkart.
Very dissatisfied service

OD[protected]

Sarvotam Oil Qty 3
Priya Oil Qty 3
Sugar 1 qty
Atta 1 qty

I had ordered order this oil but it is Deffective oil old stock oil provide and oil is reddish it is supposed to be yellow totally Deffective and old oil smell is coming no useful for it it is hazerdous to our health ...rs 1015 wasted totally which is no useful for it

I ordered shoes on 3rd April 2022, and received the same on 8th April 2022.
Since the shoe wasn't to my liking and the fitting wasn't great either, I decided to return the product.
Accordingly I requested a return in the app. Later the next day, item was returned and I expected a refund with a couple of business days. But soon, the app displayed a "refund cancelled" status.
Why exactly was the refund cancelled though? I returned the product in perfect condition.
I lost the money and product wasn't even returned back to me.
I request to either credit the refund or return back the product to me.

Order ID - OD[protected]

Flipkart is cancelled my return request many times because they told me to submit my aadhar or pan card details
Then how I get return or replacement

Dilivery boy ka baat karne ka tarika is not good . Language is very rare... Mai use puchane laga aur o vaha se nikla gaya.. mere questions ke ans bhi nahi diye..usne... It's not good. Mai usse pyar se baat kar raha tha lekin o kuch sunta hi nahi tha.

I ordered one product name Darbar solid Blazer, But I received a wrong product .Same day I applied for refund online.on portal it was showing refund accepted.
And your product will be refunded on 12-7-22. BUT NO ONE CAME TO RECEIVE THE PRODUCT .Finally I called customer care.They were also unable to resolve the issue.On 13 -7-22 also I have not received any call.I send message through NEED Help on their portal.But no response from them.

I am purchased a product from Flipkart the product name is Lancer shoes
This shoes are not so good and look like a bad quality not a lensar quality my problem is that I am reaised that that this shoes shoes are not so good and return the shoes the last date of return is 5th of July this is not that date and the Flipkart raised that return cancel I am not cancel the return policy my problem is that this is return and solve my problem no one can call me and not to message to me that I will take your lenses shoes and please given my refund refund rupees and return the shoes shoes please solve my problem
Thank you

My product is missing in the package and packaging are already cut

Ordered Nike shoe from Flipkart. As i received a wrong product - that too in a used condition, I raised a complaint regarding same. Now they are asking to share ID proof (Aadhar or DL or Voter ID). Why should they require it now when they are not taking the same while ordering?

Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’.
I had purchased the same phone from flipkart itself and it doesn’t recognise now!! I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know.
Imei- [protected]

Hi,

I just noticed from my HDFC credit card statement that there has been a deduction of the amount in the name of "m-flipkart internet pr" since the May 2022 statement. As far as i remember i do not remember doing any such transactions in flipkart. Could you clarify on that? I would request a refund of the same as it is done without my consent from the saved credit card. I have deleted all my credit cards from flipkart and i will delete my flipkart account if not refunded.
Transaction Details:
12/05/2022 M-FLIPKART INTERNET PR, P:01, 0000799 (Ref# 09999999980512011823502) 990.64
12/06/2022 M-FLIPKART INTERNET PR, P:02, 0000799 (Ref# 09999999980612011425124) 1, 003.03
12/07/2022 M-FLIPKART INTERNET PR, P:03, 0000799 (Ref# 09999999980712011727683) 1, 015.57
Flipkart Account: mithun.[protected]@gmail.com
CC last 4 digit: xxxx xxxx xxxx 9223
Expiry Date: 06/23

BRs,
Mithun A G
[protected]

I have ordered a whirlpool washing machine 6kg grey Full automatic hard water for 13990, but I have received damaged product in which stand was broken and couldn't able to stand, so I have applied for replacement they have rejected it 4 times, while i have applied for return under Flipkart return policy, so when I called this fraud Flipkart customer service centre and told them it's thier policy for return and after that for name sake they just initiated the replacement and I have contacted them regarding return from 6/7/22 they were given time that it will be resolved by 10/the /12/then 13 but the issue was still not resolved from thier side they were just time passing and i think Flipkart is a fraud company who has a organised fraud system where they will annoy customer after the purchase they deliver damage product and no process will be done regarding return, so please don't buy from Flipkart anything.and i am going to file a complaint against filpkart for this harrasment and mental abuse case in nearest consumer court, no matter what happens but Flipkart should remember what it feels like cheating the customers.