Jul 02, 2022
Updated by Khuahboo.singh On 20th of june around 11.54 pm i have transferred Rs. 17019/- from my ICICI account to the flipkart account through UPI paytm in order to purchase Samsung Phone but flipkart cancelled the order as it claim that it did not received the amount in its account. But the money was debited from my account at the same time .
When I called the flipkart customer care they said that the amount will be credited to your account within 7 business days but it has been more than 12 days and the amount is not credited to my account.
Flipkart is even not respinding to my mail and call properly
Request you to help me on this at the earliest.
Please find the details below :-
UPI Transaction No[protected]
Account No[protected]
Also find the message below which was provided by bank
Dear Customer, Your transaction of Rs 17019 from ICICI Bank was successfully credited to the beneficiary Flipkart account XXXXXXXXXX0007 on 20/06/2022 23:54:26 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.
Jul 04, 2022
Updated by Khuahboo.singh I received this mail from.bank
On Wed, Jun 29, 2022, 17:12 <customer.[protected]@icicibank.com> wrote:
Dear Mr. Kumar
Greetings from ICICI Bank.
Hope you and your loved ones are healthy and safe.
Your transaction of Rs 17019 from ICICI Bank was successfully credited to the beneficiary Flipkart account XXXXXXXXXX0007 on 20/06/2022 23:54:26 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.
beneficiary : Name : Flipkart
Mobile No : -
Account No : XXXXXXXXXX0007
IFSC Code : PYTM0123456
VPA : paytm[protected]@paytm
We have send you the sms also
for this transaction
We request you to once check with the merchant and get back us
Looking forward to more opportunities to be of service to you
Bank Digitally and Stay Safe!
Sincerely,
Nidhi Kumari
Customer Service Officer
ICICI Bank Limited