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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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S
Shashwat Tandon
from RANCHI, Jharkhand
Jul 2, 2022
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I have ordered a watch from Flipkart on 4th of July 2022 in sale, Order ID - OD[protected].I made payment for this watch from my Flipkart pay later account, then it was cancelled by seller and now two months are already passed but still they didn't refund on my pay later account and they are adding convenience fee and asking me to pay.i already have called the customer care many times but they gave me dates and told they can't do anything and only can raise complaint noting more then that they can do, now I am frustrated with this.please help me
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    G
    Ganesh Doiphode
    from Mumbai, Maharashtra
    Jul 2, 2022
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    Address: Vidhya vihar

    My issue was when i paying all my EMI/outstanding On Time why IDFC Bank Put Overdue in CIBIL
    In Month of Feb 2022 19 Days Overdue And in Month Of April 21 Days Overdue
    For Your better understanding i here attach some documents
    Documents Attached
    1) Bank Statement 01/01/2022 to till Date
    2) Flipkart Pay Later Statements
    3) Cibil Report Which shows Overdue Days
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    My issue was when i paying all my EMI/outstanding On Time why IDFC Bank Put Overdue in CIBIL
    In Month of Feb 2022 19 Days Overdue And in Month Of April 21 Days Overdue
    For Your better understanding i here attach some documents
    Documents Attached
    1) Bank Statement 01/01/2022 to till Date
    2) Flipkart Pay Later Statements
    3) Cibil Report Which shows Overdue Days
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      A
      arif ghanchi
      Jul 2, 2022
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      Below are my imei number. which not verify with my current model for exchange offer.

      IIMEI : [protected]

      my linked mobile number with flipkart account is 91-[protected]

      Pld do needful

      arif ghanchi
      Flipkart customer support has been notified about the posted complaint.
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        R
        Rahul Kumar Nethakani
        from Hyderabad, Andhra Pradesh
        Jul 2, 2022
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        Website: www.flipkart.com

        I have ordered a nike lebron shoes size 8 on 25 june 2022, and the package was delivered on 27 june 2022, to my surprise when I have opened my package it had some cheap gold star shoes. I then immediately raised a return request, since then been talking to supervisor after supervisor no I found no resolution...either they disconnect the call or simply say backend team has some issues pls wait 48 hrs...they have been doing this every time I call, I have uploaded all the pictures of those shoes 4 times... but still no resolution

        I kindly request please anyone kindly look into this issue
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          J
          Jisna J
          Jul 2, 2022
          Resolved
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          Resolved

          Order I'd: OD[protected]
          Return cancelled after pickup
          Refund amount Rs.1613/-

          My name is Jisna

          I ordered a Flipkart smartbuy Ares ironing board and i received a defective product on June 14 2022.So i returned the product and i was not happy with the product quality.The pickup was done on June 16 2022.One hour after pickup i got a message from ekart to my mobile that return has been cancelled.They have mentioned it as product mismatched (I returned the original product with original packaging which i received).But they have wrongly updated it.They didn't call or informed me regarding this.They took the product and my return and refund got cancelled and i don't have a product now.So i called Flipkart customer support and registered a complaint on June 16 2022.They told they will resolve the issue by June 21 2022.On June 21 i received a message issue will be resolved by June 22.Again my issue not resolved.Again i called Flipkart customer care they told within 24 to 48 hours.I didn't receive any update.Then on June 25 2022 i dm to Flipkart support social media page.Then next day i received a message that my issue will be resolved by June 30.My issue not resolved.One of the executive called me on June 29 she told within 48 hours i will receive an update.But still i didn't receive any update.Today is July 2 Flipkart has not resolved my issue.I have been waiting for the last 15 days for my refund.I request Flipkart to refund the amount Rs.1613 asap.
          +7 photos
          Jul 2, 2022
          Complaint marked as Resolved 
          I got my refund, Flipkart resolved my issue
          Flipkart customer support has been notified about the posted complaint.
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            A
            amitgausevak
            Jul 2, 2022
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            Dear Flipkart,

            Once we were friends, but now you have decided to block my account for no valid reason.

            It is strange that you decided suo moto to block my account which has my funds blocked in the account in a whimsical way. The reason you have given me is that I am returning goods, yes I have returned goods when they are:

            1. Old and damaged
            2. Not in accordance to what I have ordered
            3. Missing items/wrong brands

            Do you guys want your customers to accept sub standard or wrong order fulfillment because you no longer value a "Prime" member? I have been a customer of Flipkart for a long time and i have ordered many times which have not been returned because the products were to my satisfaction. If you are hell bent on delivering wrong/sub standard products then I am within my rights, given by you, to return those products.

            Please refer order ID's which have soured our relationship and the reasons i have cited to return those products

            OD[protected]

            handbag - old and damaged

            OD[protected] bag - wrong brand

            OD[protected] earring - missing products

            Please REFUND my Balance amount in blocked account
            Flipkart customer support has been notified about the posted complaint.
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              D
              dkdixit43
              Jul 2, 2022
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              Address: Vill. Rohini Post Sikandra, Dist. Kanpur Dehat.209125

              Dear Team,
              I purchased a Panasonic SC-HT 460GW-K-100 Watt home theater from flipkart. for this product replacement period was 7 days i raised a query this order replacement within same day. but no one contact with me regarding this issue. i also contact custmer support to replacement but did not responde. i done payment regarding this product by flipkart pay later, amount was 4999/-.due to flipkart management, delay payment is impacting also my cibil score. no one is helping regarding from flipkart end. request to you that please resolve it ASAP. order is and all contact detail is mentioned below.
              Name :Durgesh Kumar
              Vill. Rohini Post Sikandra, Dist. Kanpur Dehat.209125
              cell number: [protected], [protected]
              order ID: OD[protected]

              Thanks
              Durgesh DIxit
              Flipkart customer support has been notified about the posted complaint.
              Jul 02, 2022
              Updated by dkdixit43
              Dear Team,
              I purchased a Panasonic SC-HT 460GW-K-100 Watt home theater from flipkart. for this product replacement period was 7 days i raised a query this order replacement within same day. but no one contact with me regarding this issue. i also contact custmer support to replacement but did not responde. i done payment regarding this product by flipkart pay later, amount was 4999/-.due to flipkart management, delay payment is impacting also my cibil score. no one is helping regarding from flipkart end. request to you that please resolve it ASAP. order is and all contact detail is mentioned below.
              Name :Durgesh Kumar
              Vill. Rohini Post Sikandra, Dist. Kanpur Dehat.209125
              cell number: [protected], [protected]
              order ID: OD[protected]

              Thanks
              Durgesh DIxit
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                S
                Satyajit sahoo 1234
                from Angul, Odisha
                Jul 2, 2022
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                Address: Flipkart company
                Website: www.Flipkart.com

                I've ordered 8 grocery items in Flipkart but it has delivered 7 items
                But it is showing it has delivered all items.
                +1 photos
                Flipkart customer support has been notified about the posted complaint.
                Jul 02, 2022
                Updated by Satyajit sahoo 1234
                I've not got Himalaya soap but it is showing it has delivered
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                  D
                  diptyjain
                  from mumbai, Maharashtra
                  Jul 2, 2022
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                  I purchased iphone from flipkart from SHREYASH RETAIL PRIVATE LIMITED
                  on 3/10/2021 order id FAFO8F[protected] but no gst credit received for the same.
                  i would request you to inform the seller to pass on the gst credit in june-22 return
                  buyer gst details - 27AETPJ2091M1ZV
                  seller gst details- 27AAXCS0655F1ZY
                  Flipkart customer support has been notified about the posted complaint.
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                    T
                    Tejaswi Dwarampudi
                    Jul 2, 2022
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                    I have ordered laptop they told It will be delivered on 29th.They did not deliver but it is out for delivery and again I tried to contact them they told wait till June 3 and again I got a message that Item is out for delivery 1st July I have waited so much and nothing happened again out for delivery no one called me showed up at home or rang the calling bell.
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      Shree00001
                      Jul 2, 2022
                      Resolved
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                      Resolved

                      Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 56

                      I had cancelled my order of Rs4437
                      And without refunding my money flipkart has blocked my account
                      Jul 3, 2022
                      Complaint marked as Resolved 
                      No my problem is not solved...still i am unable to login
                      Flipkart customer support has been notified about the posted complaint.
                      My problem is not solved and they marking it as solved
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                        J
                        Jinesh Kharshan
                        Jul 2, 2022
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                        Please note the grievance number IN[protected].
                        Resolve this issue as soon as possible.
                        Flipkart customer support has been notified about the posted complaint.
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                          P
                          Pujaguha
                          Jul 2, 2022
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                          I have ordered a dining table from Flipkart and received damaged product. When I tried to return it they said you can't return it due to the policy. Then I initiated replacement and due to unavailability of mine in the address I wanted to change the address but they showing that you need to cancel the order and then reorder it.
                          Now they don't have option to cancel it or the address change.

                          On calling them they told that either of them is not possible. I need to receive the table again. Who should take this risk again and why? Why a customer should be forced to take a product that he didn't want?
                          Flipkart customer support has been notified about the posted complaint.
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                            R
                            roupiarora
                            Jul 2, 2022
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                            Address: Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore – 560068, Karnataka, India

                            Dear Sir/Madam,

                            Few days ago i ordered shirt but i received different color of shirt so i raised return request but they are not accepting my request from last days. they are just saying we will revert back to you in 24 hours, I am listening same from many days. even when i am talking on their support. they are not giving any solution.
                            Flipkart customer support has been notified about the posted complaint.
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                              A
                              Abdulullal
                              from Mangalore, Karnataka
                              Jul 2, 2022
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                              My flipkart I'd
                              [protected]@gmail.com
                              Name: salman

                              Orderid: od[protected]

                              I am orders duffel bag 1 month back . I am returned for quality issue . But not refunded more then 25 days . Called many times for customer and also discussed issue fin senior telecaller and supervisor but not responding my issue .
                              Flipkart customer support has been notified about the posted complaint.
                              Jul 02, 2022
                              Updated by Abdulullal
                              Please solve my issue i have my account statement if want i will share
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                                M
                                Manjesh1854
                                from Delhi, Delhi
                                Jul 2, 2022
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                                Address: Dabri, 110045

                                Afternoon sir,

                                I ordered a laptop worth 73, 190 on 27th June. The date of delivery given to me was 29th of June, somehow they skipped it. Saying there was some problem with the logistics. That was acceptable. Then they changed the date to 2nd of July that is today, but till now on my account the product has not been shipped to my nearest hub. So how can I expect that my product to be even delivered today and that too when I paid in advance.

                                They are just making it hectic and stressful I need that laptop for my studies and they just keep on extending the dates.

                                Even the the resolution of issue date was extended from "4th of July" to "by 7th of July".

                                Thank you.
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  ShreyamSinha
                                  Jul 2, 2022
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                                  I have raised the replacement request for on product that I have ordered. Replacement raised on 27th June 2022. Now it's 2nd July 2022 but still return is not approved. 4th July 2022 is last date for returning product.
                                  Flipkart is literally harassing me mentally as they are not giving any resolution expect false promises.
                                  Please help me here.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Order ID: OD[protected]
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                                    A
                                    Amdintel
                                    Jul 2, 2022
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                                    Website: www.flipkart.com

                                    It's the continuation of the previous complaint
                                    OD[protected] I still haven't received the product. I want cancellation and full refund of the same.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      K
                                      Khuahboo.singh
                                      Jul 2, 2022
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                                      On 20th of june around 11.54 pm i have transferred Rs. 17019/- from my ICICI account to the flipkart account through UPI paytm in order to purchase Samsung Phone but flipkart cancelled the order as it claim that it did not received the amount in its account. But the money was debited from my account at the same time .

                                      When I called the flipkart customer care they said that the amount will be credited to your account within 7 business days but it has been more than 12 days and the amount is not credited to my account.

                                      Request you to help me on this at the earliest.

                                      Please find the details below :-
                                      UPI Transaction No[protected]
                                      Account No[protected]

                                      Also find the message below which was provided by bank
                                      Dear Customer, Your transaction of Rs 17019 from ICICI Bank was successfully credited to the beneficiary Flipkart account XXXXXXXXXX0007 on 20/06/2022 23:54:26 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jul 02, 2022
                                      Updated by Khuahboo.singh
                                      On 20th of june around 11.54 pm i have transferred Rs. 17019/- from my ICICI account to the flipkart account through UPI paytm in order to purchase Samsung Phone but flipkart cancelled the order as it claim that it did not received the amount in its account. But the money was debited from my account at the same time .

                                      When I called the flipkart customer care they said that the amount will be credited to your account within 7 business days but it has been more than 12 days and the amount is not credited to my account.
                                      Flipkart is even not respinding to my mail and call properly

                                      Request you to help me on this at the earliest.

                                      Please find the details below :-
                                      UPI Transaction No[protected]
                                      Account No[protected]

                                      Also find the message below which was provided by bank
                                      Dear Customer, Your transaction of Rs 17019 from ICICI Bank was successfully credited to the beneficiary Flipkart account XXXXXXXXXX0007 on 20/06/2022 23:54:26 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.
                                      Jul 04, 2022
                                      Updated by Khuahboo.singh
                                      I received this mail from.bank

                                      On Wed, Jun 29, 2022, 17:12 <customer.[protected]@icicibank.com> wrote:


                                      Dear Mr. Kumar

                                      Greetings from ICICI Bank.

                                      Hope you and your loved ones are healthy and safe.



                                      Your transaction of Rs 17019 from ICICI Bank was successfully credited to the beneficiary Flipkart account XXXXXXXXXX0007 on 20/06/2022 23:54:26 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.

                                      beneficiary : Name : Flipkart

                                      Mobile No : -

                                      Account No : XXXXXXXXXX0007

                                      IFSC Code : PYTM0123456

                                      VPA : paytm[protected]@paytm

                                      We have send you the sms also

                                      for this transaction



                                      We request you to once check with the merchant and get back us



                                      Looking forward to more opportunities to be of service to you

                                      Bank Digitally and Stay Safe!

                                      Sincerely,

                                      Nidhi Kumari
                                      Customer Service Officer
                                      ICICI Bank Limited
                                      I received this mail from bank

                                      On Wed, Jun 29, 2022, 17:12 wrote:


                                      Dear Mr. Kumar

                                      Greetings from ICICI Bank.

                                      Hope you and your loved ones are healthy and safe.

                                      Your transaction of Rs 17019 from ICICI Bank was successfully credited to the beneficiary Flipkart account XXXXXXXXXX0007 on 20/06/2022 23:54:26 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.

                                      beneficiary : Name : Flipkart

                                      Mobile No : -

                                      Account No : XXXXXXXXXX0007

                                      IFSC Code : PYTM0123456

                                      VPA : paytm[protected]@paytm

                                      We have send you the sms also

                                      for this transaction

                                      We request you to once check with the merchant and get back us

                                      Looking forward to more opportunities to be of service to you

                                      Bank Digitally and Stay Safe!

                                      Sincerely,

                                      Nidhi Kumari
                                      Customer Service Officer
                                      ICICI Bank Limited
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                                        I
                                        Irene_344
                                        Jul 2, 2022
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                                        I purchased a dining table set worth Rs.24, 000/- and received the product dated 20.06.2022 having the order ID OD[protected]. But after opening the product one of the chairs got broken and on the same day, I sent a return request. Since that day I am daily taking to customer care, but they didn't resolve the issue to date. Whenever I contact they keep on asking me to wait 24 hours, the team is working on the issue. This may be their standard procedure. The request ID is IN[protected]. It's a really bad experience shopping with Flipkart.
                                        Flipkart customer support has been notified about the posted complaint.
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