Flipkart Complaints & Reviews

On 26th July 18 purchased a MarQ Washing mach, Order ID (OD[protected].

The tub developed a leak and a service rep. intimated his inability to procure a spare tub. I was promised that partial refund of Rs7999/ would given.

Past 3 months, correspondence with customer care was futile. No response till date

I have placed a grocery order on June 25th, 2022. the expected delivery was today(29 June, 2022)but it is not delivered to me today and showing expected delivery on July 1st 2022,
And the customer care is useless with no adequate information. Waste and not worth it.

Flipkart just keeps on making false promises on the delivery date and keeps extending it. My order was suppose to deliver on 22nd June and today its 29th June. Now the new promise date is 30th June. And again they gave me a new date ie 4th July. Seriously pathetic service of flipkart

I have ordered a levis jeans on 11th of june and i had to get my order delivered on 14th june but I don’t know why my order got delayed again again and i have contacted the customer support they told me we’ll update you with a resolution soon after waiting for 17 days my order got cancelled today by seller and my order was not delivered.
I have waited for 16 days and when I called the customer care today they all are saying they can’t do anything and infact talking to senior executive haven’t helped me through
They are only offering 10% discount on my recent jeans price which is 2145 and I have ordered it at 764
Please help me to get my new order delivered or a compensation of my refund of 764 and gift card of 2145- 764 whatever it would be so that i can order a new jeans on my own
Help me asap because i have done each and everything but they are not helping me

* seller is saying that i have cancelled the order see the level of craziness they all are doing why would I cancelled the order after waiting for so many days?

I am Abhilasha Jain FLIPKART PLUS MEMBER doing shopping on flipkart from past 3-4 years.

I Bought Wings Beatpod Order No. :- OD[protected]

From Flipkart on 3 November 2021. This product has 1 year Replacement Warranty.

On 11 June2022 I contacted Wings Company For Replacement of my product because of Issues. They Picked the product on 19 June 2022 and On 25June 2022 they email me that my product is verified for replacement but they are saying that Wings Beatpod is not available in stock

So, they are not providing me replacement and also not refunding my money.

Also, Wings Company is selling same product that is "WINGS BEATPOD "on different online stores like NYKAA FASHION & TATA CLIQ all the pictures are attached below.

If they are not having WINGS BEATPOD in their stock then How they are selling this product online on different stores? This simply shows that Wings Company is saying lie to me that they are not having Wings BEATPOD in their stock & denying to give me replacement.

As I am Flipkart Plus member And trusting Flipkart Not Wings Company, I want that Flipkart intervene in this matter replace my product (SAME WHICH I ORDERED WITHOUT ANY DEFECTS) OR REFUND MY MONEY.

Hello Team
My name is suraj kumar.My flipkart account is blocked due to high numbers of returns.
My flipkart number : [protected]
Address : AT+P.O.+P.S.-SARMERA, DIST.-NALANDA, STATE-BIHAR, PINCODE-811104, IN

Refer to my PNR no JRDL8X, booked for my aged Mother and Father who are going back to kolkata for some medical urgencies.

My Booking number is[protected] and i have booked my ticket on 12 April 2022.

While trying to check in the below message was appearing:
CHECK IN IS NOT AVAILABLE IN THIS BOOKING
image.png
Immediately I contacted Flipkart and they informed ticket is showing confirmed and no one has cancelled from their end and they instructed me to contact Indigo.
After this I contacted indigo and they informed me that the ticket was cancelled by the agent and instructed me to contact Flipkart only,
Post this I again contacted flipkart and they reconfirmed that the tickets are not cancelled from their end and i can travel in the same PNR only.

Now after putting an email to both flipkart and indigo, Indigo replied that ticket was cancelled by agent only.

Till date i am not intimated by flipkart on Cancellation/ Refund. Even now they are saying that booking is active.

Now i am forced to book my ticket at a higher price and send my parents who need to reach anyhow for medical treatment. I demand full refund and the differential amount borne by me.

Refer to my PNR no JRDL8X, booked for my aged Mother and Father who are going back to kolkata for some medical urgencies.

My Booking number is[protected] and i have booked my ticket on 12 April 2022.

While trying to check in the below message was appearing:
CHECK IN IS NOT AVAILABLE IN THIS BOOKING
image.png
Immediately I contacted Flipkart and they informed ticket is showing confirmed and no one has cancelled from their end and they instructed me to contact Indigo.
After this I contacted indigo and they informed me that the ticket was cancelled by the agent and instructed me to contact Flipkart only,
Post this I again contacted flipkart and they reconfirmed that the tickets are not cancelled from their end and i can travel in the same PNR only.

Now after putting an email to both flipkart and indigo, Indigo replied that ticket was cancelled by agent only.

Till date i am not intimated by flipkart on Cancellation/ Refund. Even now they are saying that booking is active.

Now i am forced to book my ticket at a higher price and send my parents. i need full refund and the differential amount also.

I have ordered from Flipkart on date- 20May2022, but the partial grocery items i have delivered rest items not delivered till nor they are returning back my amount of Rs. 1941

Name- Karamjit kaur Meen
Phone[protected]

Pls help

Hi Team,

I have placed my order on 24th June 2022 for Oppo Reno 7 5g with order id OD[protected] from my Prime Membership. I got an email that I'll received this order on 26th June 2022. Then there was some issue from flipkart side, they have delayed my order which I was supposed to get on 28th June 2022. All of sudden I got call from Ekart on 27th June, 2022 at 7.30 to receive my order. The standard time to deliver the product is 9 to 6 or max to max 7.

On that day that guy told me that he will come on 28th June, 2022 again to give my order. Bt on 28th I have not received any call, message or email from Ekart. Against of which I have tried to get in touch with Customer care & they are such a ridiculous people, some of them were puting my call on hold or mute after 18-20 min they were disconnecting my call. I have tried to call them 10-12 times, even the system of Flipkart is so outdated that I was not getting any call but I was reciving message that "we have tried to call you".

Dont you have normal sense, how to handle your customer. Are they free ? They dnt have any work? Or what your expecting that they shuld call you again & again.

Yesterday, I had a discussion with your senior executive Ms. shalini, who confidently told me that You will receive call from higher management within 1 hour & yet I haven't recd any call or message. So you time is not going on or you watch has stop working? She told me that she has raised compliant for me, but today I got to know it wasn't complaint it was just a note. Now I have raised complaint as well.

Every online platform have the number of ekart or their delivery service provider, it is just a spam of time where u can find out where is your product, who will going to deliver you product. You have built such a useless system which is not even informing you your own internal things or contact details?

If your not delivering my product on time, atleast provide us a contact number or address of the hub where we can directly go & can pick the order.

I think so, this is the scam which is flipkart doing, we have order the product with various offer & now it is not favorable for you to deliver the product with that offer. So you will try to deliver the product for 3 three (as per timing which is not favorable to us) nd then you will cancel the product. In such a way you will not suffer fro the losses.

I need a call from you manager within 2 hours or else I want my product today itself before 6. I think you treating you prime members as a normal member only. So why should we spent amount to take your membership?

Such a worst service, I have see on online platform.

I want to change my mobile number of my Flipkart ID. My old number is gone so I am not able to get the OTP for updating my number. My mail ID is [protected]@gmail.com

I had raised a complaint yesterday. Someone called me and informed they have system issue and that they’ll call me back in 15 minutes and nobody did. Terrible service. First they don’t issue the refund for a month and now this is how they behave. This is not acceptable.

I have ordered for air pods of Boat from flipkart, and I received the different product i made complaint 5 times in spite of sending the documents issue is not resolved

I Ordered for Boat Airdopes 381, and i received airdopes twin 201, i made request 5 times in spite of repeated follow up no one is bother to response

Return pickup is not done and they are posting false information that I want to keep the product. They dont even called me for any information. I want them to be punished for their false information. Its been more than 1 month I am following up with them. I have all the evidences with me. I want to file case of 10 lakh for all the effort and time I wasted.
Order id:-0D[protected]

Sir, I bought a mobile phone model "Realme 9 5g SE" on flipkart site,
which i ordered on 15th june 2022, which they delivered to me was on 17th june 2022 on afternoon sir, i used the phone and faced some issues like heating issues, and mobile hotspot issues, display randomly low brightness during playing games, and random issues, in within the day, then i addresed the compliant
the issue regarding to the flipkart help page, they told me some instructions and resetting my phone, and use it for one day, i did like they told, and used the phone for 1 day, same problem happened again, so i did the replacement request option on 19th june 2022, in which they told a tech visit will happen and rectify, on 24th june 2022 tech visit came to my house, and i told my issues which i was facing, and showed the issues i am facing via screenshots, which he accepted, and told me, first rules is that they just will reset my phone and told me use as it, then i asked they didnt check anything on regarding mobile heating issues, they told only first rules and instructions they got form their side is they only do mobile resetting option on first visit, use the phone as it, if the same problem arise he told me complaint again on flipkart, after you have again request a replacement option in flipkart site, and i believed him, and the tech visit person left after taking some photos of the phones, and i used the phone after giving it rest for 1 hour, did, and the same problem arised again, so i again requested the replacement option on june 24th in which tech visit came again on 28th june, same person came his name is kannan.r, i told him same issue i am facing, in which he accepted, and took some photos of the phone installed some apps and told me again do ask a refund or replacement option by via flipkart customer care number, so i trusted his words and phoned them regarding this issue, in which customer care told because replacement warrenty is over and cant do anything, and told me take phone to brand authorized service center, and tech person informed & reported to flipkart that there was no issue was on the phone,
in which he lied sir, or i dont know what happened
Order ID: OD[protected]
Order Date:[protected]
Invoice Date:[protected]
Handsets
FSN: MOBGC2Q5TUYSUDYU
HSN/SAC: 85171300
realme 9 5G SE (Azure
[IMEI/Serial No: [protected] ]
sir, i am telling the issue from day 1 which they had give me defective phone, in which they didnt solve anything in the given time, and now there are telling me replacement warrenty is over, whose fault is that when i bought a new phone in which i cant use it in full performance.
the issue i bought i gaming device, which i intend to use it play the game to its perfomance, but i cant even play the game for more than 20 minutes, then whats the purpose of purchasing a gaming phone?
because this is a new phone i dont want to use brand service centre, if it problem has after two or three weeks, i would used it, but i complaint from day 1,

so kindly solve my problem sir, either via replacement option or if possible refund option, thank you

I was supposed to get my order(Order ID - OD[protected] delivered by 27june2022 but it did not happen I made numerous calls to the customer service as well as to ekart but none of them responded to my query many of them cut off my call in between.i missed my train and I am on my unplanned leave just because of this issue, if I didn't get my product with fair compensation I am going file a complaint in the consumer forum
Thankyou
Ishan shri nag

Order Red Chief shoes on 10th June as the delivery date was the next day. Got a call from Flipkart customer care after 4days informing the order would be delayed. Recieved similar call once every week without information as to cause of the delay and expected resolution date. Suddenly yesterday the order was cancelled without any information. This 6 the order which was cancelled in past 2 weeks without may information. I want to know the reason for this from Flipkart. And wasn't proper information shared and reason for these issues

I purchased the power supply few months ago after getting delievered. psu was running fine but after 7 days psu start to mulfunction ...

In website its free installation..product got delevered on 22nd june. After that no installation and not even proper solution

I have purchased Poco F4 from flipkart on 27 June 2022, Order ID - OD[protected]. After exchanging an old device another discount of Rs 3000 was displaying for sbi credit card + Rs 1000 for making online card transaction at the time of checking out. I have made the payment through card but payment got deducted without the above mentioned discounts of Rs 4000. Please provide the promised discount ASAP and stop cheating customers in such a bad way. It was the last purchase from my side on flipkart